The software allows for easy outbound calling with a one-click feature and integrates well with Salesforce, making call management straightforward. However, there are instances where some calls are missing or not recorded, which can be frustrating.
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Aircall has proven to be a cost-effective solution compared to previous call center software, significantly reducing expenses while enhancing usability. The transition has been beneficial for managing call operations more efficiently.
View Full ReviewAircall is the AI-powered platform for customer conversations, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with 250+ CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through intelligent AI agents, automated workflows, and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 700 employees from 40 nationalities spread over 6 offices and was named one of Built In's Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 0.
