# Is anyone else struggling with the new workspace and having to juggle multiple Aircall apps?

I have tried to adopt the new workspace as my main way of working in Aircall, but in practice it has added friction rather than reduced it. Parts of it feel awkward to use all day, and I have run into enough small issues that I found myself going back to the older app to stay productive. On top of that, I already feel spread thin across different tools, so having to switch between multiple Aircall views or apps during calls is distracting. It pulls my attention away from the customer and toward managing the tool itself. Has anyone found a smooth way to set up the workspace so it actually simplifies your day instead of pushing you back to the classic app?

##### Post Metadata
- Posted at: 7 months ago
- Author title: Pinned by G2 as a common question
- Net upvotes: 1


## Comments
### Comment 1

<p><span style="color: rgb(0, 0, 0);">Have you tried customizing the Workspace layout and quick access shortcuts so it fits your workflow better? Aircall’s Workspace lets you adjust views which might cut down the need to jump back to the classic app.</span></p>

##### Comment Metadata
- Posted at: 6 months ago
- Author title: Jr. SEO Specialist
- Net upvotes: 1



## Related Product
[Aircall](https://www.g2.com/products/aircall/reviews)

## Related Category
[Contact Center](https://www.g2.com/categories/contact-center)

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