# Best VoIP Providers with Instant Messaging Capabilities ## How Many VoIP Providers Products Does G2 Track? **Total Products under this Category:** 486 ### Category Stats (Aug 2026) - **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank VoIP Providers Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 61,500+ Authentic Reviews - 486+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for VoIP Providers ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=16314&focus%5B%5D=70977&focus%5B%5D=18255&focus%5B%5D=71595) Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Dialpad Connect, Webex Calling, Webex Suite, and 8x8 Work. Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=cisco-webex-suite&focus%5B%5D=8x8-work) ### [RingEX](https://www.g2.com/it/products/ringex/reviews) CHE COS'È RINGEX? RingEX è la piattaforma di comunicazione aziendale tutto-in-uno che connette team, clienti e conversazioni attraverso voce, video, messaggistica, SMS e agenti AI, tutto alimentato dall'intelligenza artificiale. Progettato per le organizzazioni che valorizzano la produttività, la soddisfazione del cliente e la semplicità, RingEX riunisce tutto ciò di cui la tua azienda ha bisogno per collaborare e interagire efficacemente da qualsiasi luogo. AI AVANZATA CON AIR, AVA E ACE RingEX trasforma ogni interazione in un vantaggio strategico attraverso tre agenti AI specializzati. L'AI Receptionist (AIR) funge da reception digitale intelligente, rispondendo alle chiamate 24/7 in conversazioni naturali e multilingue per rispondere a FAQ, acquisire contatti, programmare appuntamenti e instradare chiamate complesse con pieno contesto. L'AI Virtual Assistant (AVA) agisce come un co-pilota proattivo per le attività quotidiane, catturando automaticamente i riassunti delle riunioni, generando azioni di follow-up e redigendo messaggi contestuali. L'AI Conversation Expert (ACE) serve come piattaforma di intelligenza conversazionale di punta, analizzando ogni interazione per fornire coaching, punteggio automatico delle chiamate e analisi approfondita del sentiment. Trasformando i dati grezzi in intuizioni esecutive e sincronizzandosi direttamente con il tuo CRM, ACE aiuta i leader a replicare comportamenti vincenti e a rimanere al passo con le tendenze dei clienti. NUOVO: PACCHETTO DI COINVOLGIMENTO DEL CLIENTE Progettato per team di piccole e medie dimensioni orientati al cliente, il Pacchetto di Coinvolgimento del Cliente aiuta le aziende a fornire un supporto clienti più veloce e connesso senza la complessità di un centro di contatto completo. Il pacchetto fonde senza soluzione di continuità il supporto vocale e SMS in un unico spazio di lavoro unificato. Le capacità chiave includono una casella di posta SMS condivisa per la visibilità del team, la conformità automatica all'opt-out SMS e modelli di risposta per mantenere una voce di marca coerente. Presenta anche trasparenza della coda con aggiornamenti sul posto in linea e rapporti in tempo reale per una visibilità immediata sulle prestazioni degli agenti e sulla qualità del servizio. PERCHÉ RINGEX? Che il tuo team stia connettendosi internamente o coinvolgendo i clienti, RingEX offre affidabilità, flessibilità e intelligenza in un'unica piattaforma. Supportato da sicurezza di livello enterprise, RingEX ti aiuta a rimanere connesso e reattivo in ogni momento che conta. I clienti RingEX ottengono comunicazioni più intelligenti con AVA, intelligenza sui ricavi con ACE e migliori esperienze clienti attraverso il Pacchetto di Coinvolgimento del Cliente. RingEX non è solo un sistema telefonico. È il nucleo intelligente della tua azienda che garantisce che ogni conversazione—sia interna che esterna—sia connessa, analizzata e d'impatto. **Average Rating:** 4.2/5.0 **Total Reviews:** 1,413 #### How Do G2 Users Rate RingEX? - **Ritiene che the product sia stato un valido partner commerciale?:** 8.3/10 (Category avg: 8.8/10) - **Chiamate telefoniche:** 9.1/10 (Category avg: 9.1/10) - **Numero VOiP:** 9.0/10 (Category avg: 9.0/10) - **Chiamate da scrivania a scrivania:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind RingEX? - **Venditore:** [RingCentral](https://www.g2.com/it/sellers/ringcentral) - **Sito web dell'azienda:** www.ringcentral.com - **Anno di Fondazione:** 1999 - **Sede centrale:** Belmont, CA - **Twitter:** @RingCentral 61,963 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website) 6,726 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Owner - **Top Industries:** Software per computer, Tecnologia dell'informazione e servizi - **Company Size:** 57% Small, 34% Medium #### What Do G2 Reviewers Say About RingEX? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di RingEX, rendendo la comunicazione e la collaborazione fluide per i loro team. - Gli utenti apprezzano il **supporto clienti utile** di RingEX, migliorando l'esperienza complessiva e l'usabilità per tutti. - Gli utenti apprezzano la **qualità vocale ad alta definizione** di RingEX, migliorando le esperienze di comunicazione e supporto clienti. - Gli utenti elogiano l' **interfaccia intuitiva** e la **presa di appunti con AI** , migliorando la comunicazione e la collaborazione in modo efficiente. - Gli utenti trovano RingEX **incredibilmente utile** per mantenere i contatti con i clienti, migliorando l'affidabilità e il supporto. ##### Cons - Gli utenti trovano il **supporto clienti impegnativo** , affrontando spesso difficoltà nella comunicazione e complicazioni non necessarie. - Gli utenti trovano i **processi complessi** in RingEX impegnativi, in particolare quando navigano negli aspetti di configurazione e amministrazione. - Gli utenti spesso affrontano **problemi di chiamata** con RingEX, inclusi il tracciamento inadeguato delle chiamate e esperienze di supporto clienti scadenti. - Gli utenti trovano **difficile accedere al supporto clienti** , rendendo le risoluzioni più complicate del necessario per problemi noti. - Gli utenti trovano le **opzioni di configurazione dell'amministratore poco intuitive** , rendendo compiti come cambiare i messaggi della segreteria telefonica e la musica d'attesa eccessivamente complessi. #### What Are Recent G2 Reviews of RingEX? **["RingEX Business SMS Keeps Customer Texts with the Company"](https://www.g2.com/it/survey_responses/ringex-review-13370711)** **Rating:** 5.0/5.0 stars _— Gwen W._ [Read full review](https://www.g2.com/it/survey_responses/ringex-review-13370711) **["Device & Call Analytics That Catch Issues Early and Back Up Staffing Requests"](https://www.g2.com/it/survey_responses/ringex-review-13381120)** **Rating:** 4.5/5.0 stars _— David F._ [Read full review](https://www.g2.com/it/survey_responses/ringex-review-13381120) #### What Are G2 Users Discussing About RingEX? - [A cosa serve RingCentral MVP?](https://www.g2.com/it/discussions/what-is-ringcentral-mvp-used-for) - 1 upvote - [RingCentral è buono?](https://www.g2.com/it/discussions/is-ringcentral-good) - 2 comments, 1 upvote - [What are the three RingCentral plans products?](https://www.g2.com/it/discussions/what-are-the-three-ringcentral-plans-products) - [What is RingCentral office?](https://www.g2.com/it/discussions/what-is-ringcentral-office) ### [Nextiva](https://www.g2.com/it/products/nextiva/reviews) Nextiva è un'azienda di CXM unificato che fornisce soluzioni per l'esperienza del cliente potenziate dall'IA. Nextiva alimenta oltre 100.000 aziende e miliardi di conversazioni ogni anno con la sua piattaforma all-in-one per l'esperienza del cliente. Da un unico hub di comunicazione potenziato dall'IA, Nextiva trasforma il modo in cui le aziende interagiscono con i loro clienti. L'impegno dell'azienda per un Servizio Straordinario® e un approccio incentrato sul cliente è stato il suo pilastro per 15 anni. Fondata nel 2008 e con sede a Scottsdale, Arizona, Nextiva ha ottenuto 200 milioni di dollari da Goldman Sachs Asset Management nel suo primo round di finanziamento, valutando l'azienda a 2,7 miliardi di dollari alla fine del 2021. Scopri di più su www.nextiva.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,593 #### How Do G2 Users Rate Nextiva? - **Ritiene che the product sia stato un valido partner commerciale?:** 8.9/10 (Category avg: 8.8/10) - **Chiamate telefoniche:** 9.2/10 (Category avg: 9.1/10) - **Numero VOiP:** 9.1/10 (Category avg: 9.0/10) - **Chiamate da scrivania a scrivania:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind Nextiva? - **Venditore:** [Nextiva](https://www.g2.com/it/sellers/nextiva) - **Anno di Fondazione:** 2008 - **Sede centrale:** Scottsdale, Arizona - **Twitter:** @Nextiva 21,295 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=434d5ec5d0765605afc77e3535fff65d535fb70db670aeec87a896bf2e39e9d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F459293%2F&secure%5Burl_type%5D=linkedin_company_website) 1,497 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Office Manager - **Top Industries:** Ospedali e assistenza sanitaria, Assicurazioni - **Company Size:** 77% Small, 22% Medium #### What Do G2 Reviewers Say About Nextiva? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti applaudono il **fantastico supporto clienti** di Nextiva, evidenziando un servizio eccellente, conoscenza e facilità di accesso per l'assistenza. - Gli utenti apprezzano la **facilità d'uso** di Nextiva, evidenziando la sua interfaccia intuitiva e il semplice processo di configurazione. - Gli utenti elogiano il **servizio clienti eccezionale** di Nextiva, sottolineando la sua conoscenza e disponibilità di supporto. - Gli utenti elogiano la **facile configurazione** di Nextiva, evidenziando un'esperienza di onboarding senza problemi con un eccellente supporto clienti. - Gli utenti elogiano l'affidabilità di Nextiva, notando il rapido supporto clienti e l'integrazione del sistema facile e intuitiva per una comunicazione senza interruzioni. ##### Cons - Gli utenti trovano la **complessità dell'onboarding** di Nextiva frustrante, con supporto lento e frequenti problemi di configurazione che ostacolano la funzionalità. - Gli utenti trovano la **difficile configurazione** di Nextiva ingombrante e spesso opprimente, influenzando la loro esperienza iniziale. - Gli utenti sono frustrati da **problemi numerici** , inclusi ritardi, limitazioni sugli allegati SMS e processi di supporto macchinosi. - Gli utenti trovano i **processi complessi** di Nextiva impegnativi, in particolare nell'installazione e nella navigazione per le piccole imprese. - Gli utenti trovano la **configurazione difficile** di Nextiva ingombrante e impegnativa, influenzando la loro esperienza complessiva. #### What Are Recent G2 Reviews of Nextiva? **["Reliable, Cost-Effective VoIP with Helpful Support"](https://www.g2.com/it/survey_responses/nextiva-review-13360964)** **Rating:** 5.0/5.0 stars _— Mark S._ [Read full review](https://www.g2.com/it/survey_responses/nextiva-review-13360964) **["Semplificare la comunicazione aziendale"](https://www.g2.com/it/survey_responses/nextiva-review-13237018)** **Rating:** 5.0/5.0 stars _— Pablo V._ [Read full review](https://www.g2.com/it/survey_responses/nextiva-review-13237018) #### What Are G2 Users Discussing About Nextiva? - [Come ha rivoluzionato Nextiva i sistemi di comunicazione aziendale con le sue soluzioni VoIP?](https://www.g2.com/it/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) - 2 comments - [A cosa serve Nextiva?](https://www.g2.com/it/discussions/what-is-nextiva-used-for) - 2 comments - [Qual è la funzione VoIP?](https://www.g2.com/it/discussions/what-is-voip-feature) - 3 comments - [Quali sono alcune caratteristiche di un PBX?](https://www.g2.com/it/discussions/nextiva-what-are-some-features-of-a-pbx) - 1 comment - [What does nextiva do?](https://www.g2.com/it/discussions/what-does-nextiva-do) - 3 comments ### [Dialpad Connect](https://www.g2.com/it/products/dialpad-connect/reviews) Dialpad Connect è una soluzione di comunicazione aziendale nativa per l'IA che unisce chiamate, messaggi e riunioni in un'unica app, con approfondimenti in tempo reale basati sull'IA per migliorare ogni interazione. Con Dialpad Connect, puoi: - Chiamare, inviare messaggi e incontrarti in un'unica app - Passare senza problemi tra i dispositivi - Concentrarti sulla conversazione con trascrizioni delle chiamate in tempo reale, riepiloghi IA e azioni da intraprendere **Average Rating:** 4.4/5.0 **Total Reviews:** 4,041 #### How Do G2 Users Rate Dialpad Connect? - **Ritiene che the product sia stato un valido partner commerciale?:** 8.9/10 (Category avg: 8.8/10) - **Chiamate telefoniche:** 9.2/10 (Category avg: 9.1/10) - **Numero VOiP:** 9.3/10 (Category avg: 9.0/10) - **Chiamate da scrivania a scrivania:** 9.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind Dialpad Connect? - **Venditore:** [Dialpad](https://www.g2.com/it/sellers/dialpad) - **Sito web dell'azienda:** Dialpad.com - **Anno di Fondazione:** 2011 - **Sede centrale:** San Ramon, California - **Twitter:** @DialpadHQ 60 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website) 1,499 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Tecnologia dell'informazione e servizi, Marketing e pubblicità - **Company Size:** 56% Small, 32% Medium #### What Do G2 Reviewers Say About Dialpad Connect? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di Dialpad Connect, godendo della sua interfaccia intuitiva e delle integrazioni senza soluzione di continuità. - Gli utenti apprezzano le funzionalità di **gestione delle chiamate** di Dialpad Connect, notando la facilità d'uso e l'eccellente qualità delle chiamate. - Gli utenti apprezzano la **utilità della trascrizione AI** , migliorando l'efficienza e la facilità d'uso nei loro flussi di lavoro. - Gli utenti apprezzano la **funzione di registrazione delle chiamate** di Dialpad Connect per la sua utilità e facilità di revisione. - Gli utenti amano le **funzionalità potenziate dall'IA** di Dialpad Connect, migliorando la produttività con la trascrizione in tempo reale e l'analisi del sentimento. ##### Cons - Gli utenti segnalano **problemi di qualità delle chiamate** con Dialpad Connect, specialmente durante conversazioni importanti e in condizioni di rete variabili. - Gli utenti riscontrano **problemi di connessione** con Dialpad Connect, affrontando spesso problemi di qualità delle chiamate che interrompono la comunicazione. - Gli utenti trovano la **funzionalità mancante** frustrante, specialmente la mancanza di opzioni oltre a DND e i problemi di sincronizzazione con Podio. - Gli utenti riscontrano **problemi di registrazione** con Dialpad Connect, esprimendo frustrazione riguardo alla registrazione vocale e alla personalizzazione della segreteria telefonica. - Gli utenti segnalano **problemi di qualità delle chiamate** , inclusi chiamate interrotte e difficoltà di connessione, portando a frustrazione e comunicazioni perse. #### What Are Recent G2 Reviews of Dialpad Connect? **["Trascrizioni intuitive e gestione facile dei contatti"](https://www.g2.com/it/survey_responses/dialpad-connect-review-13036710)** **Rating:** 5.0/5.0 stars _— Alina M._ [Read full review](https://www.g2.com/it/survey_responses/dialpad-connect-review-13036710) **["Molto affidabile e semplice"](https://www.g2.com/it/survey_responses/dialpad-connect-review-4782824)** **Rating:** 5.0/5.0 stars _— Jason C._ [Read full review](https://www.g2.com/it/survey_responses/dialpad-connect-review-4782824) #### What Are G2 Users Discussing About Dialpad Connect? - [In che modo la funzione di trascrizione di Dialpad Ai Voice migliora la comunicazione e quali sono le migliori pratiche per utilizzarla?](https://www.g2.com/it/discussions/how-does-dialpad-ai-voice-s-transcription-feature-enhance-communication-and-what-are-the-best-practices-for-using-it) - [Come migliorano le esperienze delle riunioni virtuali le funzionalità guidate dall'AI di Dialpad Ai Meetings?](https://www.g2.com/it/discussions/how-does-dialpad-ai-meetings-enhance-virtual-meeting-experiences-with-ai-driven-features) - 1 comment - [A cosa serve Dialpad Meetings (precedentemente UberConference)?](https://www.g2.com/it/discussions/what-is-dialpad-meetings-formerly-uberconference-used-for) - 1 comment - [A cosa serve Dialpad Talk?](https://www.g2.com/it/discussions/what-is-dialpad-talk-used-for) - [Quanto costa Dialpad?](https://www.g2.com/it/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) - 4 comments ### [Webex Calling](https://www.g2.com/it/products/webex-calling/reviews) Webex Calling è un sistema telefonico premium basato su cloud progettato per soddisfare le esigenze delle moderne forze lavoro ibride. Costruito sull'infrastruttura sicura e affidabile di Cisco, fornisce una soluzione di chiamata di livello aziendale completa che sostituisce i tradizionali sistemi PBX on-premises con una piattaforma flessibile, scalabile e potenziata dall'IA. Caratteristiche Principali Affidabilità di Livello Aziendale: Approfitta dell'infrastruttura di rete leader del settore di Cisco, garantendo audio di alta qualità e uptime costante per i team globali. Collaborazione Senza Soluzione di Continuità: Integrato direttamente nell'app Webex, gli utenti possono passare da una chiamata telefonica a una riunione video o a una chat di gruppo con un solo clic, mantenendo i flussi di lavoro ininterrotti. Distribuzione Flessibile: Che tu stia cercando una soluzione solo cloud, un sistema basato su locali o un approccio ibrido, Webex Calling si adatta alle tue specifiche esigenze aziendali. Intelligenza Potenziata dall'IA: Sfrutta le funzionalità AI integrate, come la rimozione del rumore di fondo e la trascrizione in tempo reale, per garantire comunicazioni professionali e chiare in qualsiasi ambiente. Gestione Semplificata: Gestisci l'intero sistema telefonico globale attraverso il Webex Control Hub, un'interfaccia a pannello unico che fornisce strumenti di analisi approfondita, sicurezza e provisioning. Portata Globale: Supporta i tuoi uffici internazionali con capacità di chiamata locale in oltre 100 paesi, supportato da una rete globale sicura e conforme. Perché Scegliere Webex Calling? Webex Calling consente alle organizzazioni di rimanere connesse da qualsiasi luogo, su qualsiasi dispositivo. Combinando la facilità di un moderno sistema telefonico con la potenza della suite di collaborazione Webex, aiuta le aziende a migliorare la produttività, ridurre la complessità IT e fornire un'esperienza di comunicazione di classe mondiale sia per i dipendenti che per i clienti. **Average Rating:** 4.5/5.0 **Total Reviews:** 617 #### How Do G2 Users Rate Webex Calling? - **Ritiene che the product sia stato un valido partner commerciale?:** 8.8/10 (Category avg: 8.8/10) - **Chiamate telefoniche:** 9.3/10 (Category avg: 9.1/10) - **Numero VOiP:** 9.0/10 (Category avg: 9.0/10) - **Chiamate da scrivania a scrivania:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Webex Calling? - **Venditore:** [Cisco](https://www.g2.com/it/sellers/cisco) - **Sito web dell'azienda:** www.cisco.com - **Anno di Fondazione:** 1984 - **Sede centrale:** San Jose, CA - **Twitter:** @Cisco 720,366 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Associate - **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer - **Company Size:** 43% Medium, 32% Small #### What Do G2 Reviewers Say About Webex Calling? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di Webex Calling, trovando la configurazione semplice e l'integrazione con gli strumenti senza soluzione di continuità. - Gli utenti elogiano l'affidabilità di Webex Calling, evidenziando la qualità chiara delle chiamate e le connessioni stabili tra i dispositivi. - Gli utenti apprezzano la **qualità impeccabile delle chiamate** di Webex Calling, godendo di connessioni fluide e stabili senza interruzioni. - Gli utenti apprezzano l' **integrazione senza soluzione di continuità** di Webex Calling, migliorando la comunicazione tra i team e aumentando l'efficienza. - Gli utenti apprezzano l' **integrazione senza soluzione di continuità** di Webex Calling con altri strumenti, migliorando la loro esperienza di comunicazione complessiva. ##### Cons - Gli utenti trovano **complessi i processi di instradamento delle chiamate e di configurazione** , rendendoli difficili, in particolare per i principianti e per i compiti di automazione. - Gli utenti trovano che la **mancanza di intuitività** in Webex Calling complica la navigazione e la configurazione delle funzionalità avanzate. - Gli utenti riscontrano **prestazioni lente** con Webex Calling, specialmente su connessioni a banda larga inferiore, influenzando la partecipazione alle riunioni. - Gli utenti riscontrano **problemi di prestazioni** con Webex Calling, notando lentezza e occasionali ritardi durante le chiamate. - Gli utenti desiderano **opzioni di personalizzazione più avanzate** in Webex Calling per migliorare la loro esperienza complessiva e personalizzare le impostazioni. #### What Are Recent G2 Reviews of Webex Calling? **["Video chat istantaneo su mobile o desktop—fluido, ricco di funzionalità e facile da usare"](https://www.g2.com/it/survey_responses/webex-calling-review-13293757)** **Rating:** 5.0/5.0 stars _— Jawad K._ [Read full review](https://www.g2.com/it/survey_responses/webex-calling-review-13293757) **["Soluzione di comunicazione affidabile basata su cloud"](https://www.g2.com/it/survey_responses/webex-calling-review-13199779)** **Rating:** 4.0/5.0 stars _— pratyush a._ [Read full review](https://www.g2.com/it/survey_responses/webex-calling-review-13199779) #### What Are G2 Users Discussing About Webex Calling? - [A cosa serve Webex Calling?](https://www.g2.com/it/discussions/what-is-webex-calling-used-for) - 2 comments - [Le chiamate Webex sono gratuite?](https://www.g2.com/it/discussions/is-webex-calling-free) - 2 comments - [What are the features of Cisco Webex?](https://www.g2.com/it/discussions/webex-calling-what-are-the-features-of-cisco-webex) - [Su quale piattaforma si basa Cisco Webex Calling?](https://www.g2.com/it/discussions/which-platform-is-cisco-webex-calling-based-upon) - 2 comments - [What is Cisco Webex calling?](https://www.g2.com/it/discussions/what-is-cisco-webex-calling) ### [8x8 Work](https://www.g2.com/products/8x8-work/reviews) 8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next. **Average Rating:** 4.2/5.0 **Total Reviews:** 900 #### How Do G2 Users Rate 8x8 Work? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10) - **Phone Calls:** 9.0/10 (Category avg: 9.1/10) - **VOiP Number:** 9.1/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind 8x8 Work? - **Seller:** [8x8](https://www.g2.com/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0) - **Company Website:** www.8x8.com - **Year Founded:** 1987 - **HQ Location:** San Jose, CA - **Twitter:** @8x8 11,056 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ad9a93cacd01ca25a8bf61de42bc3a51636c76960fa572fb09f3088a46570d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8x8&secure%5Burl_type%5D=linkedin_company_website) 2,811 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, IT Manager - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 54% Small, 35% Medium #### What Do G2 Reviewers Say About 8x8 Work? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in 8x8 Work, which simplifies daily communication and enhances operational efficiency. - Users value the **easy communication** enabled by 8x8 Work, facilitating calls from anywhere with seamless integration. - Users appreciate the **reliability** of 8x8 Work, citing minimal downtime and exceptional support throughout their experience. - Users value the **quick and efficient customer support** of 8x8 Work, easily transitioning from chatbot to human assistance. - Users value the **convenience of all-in-one communications** with 8x8 Work, making remote work and management seamless. ##### Cons - Users find the **slow customer service** response frustrating, negatively impacting their overall experience with 8x8 Work. - Users find the **customer support response slow** , leading to frustrations with troubleshooting and configuration issues. - Users find the **poor customer support** challenging, causing delays and frustration in resolving issues and configurations. - Users find the **limited features** of 8x8 Work restrict effective CRM integration and advanced functionalities. - Users experience **technical issues** with lagging apps and login troubles, which can be frustrating and time-consuming. #### What Are Recent G2 Reviews of 8x8 Work? **["Modern interface, easy configuration, and fast chat support"](https://www.g2.com/survey_responses/8x8-work-review-12980303)** **Rating:** 4.5/5.0 stars _— Leon K._ [Read full review](https://www.g2.com/survey_responses/8x8-work-review-12980303) **["Feature-Rich Phone System with Great Ring Groups & Analytics"](https://www.g2.com/survey_responses/8x8-work-review-13060988)** **Rating:** 5.0/5.0 stars _— Joseph A._ [Read full review](https://www.g2.com/survey_responses/8x8-work-review-13060988) #### What Are G2 Users Discussing About 8x8 Work? - [What is 8x8 X Series used for?](https://www.g2.com/discussions/what-is-8x8-x-series-used-for) - [Is 8x8 video conferencing secure?](https://www.g2.com/discussions/is-8x8-video-conferencing-secure) - 3 comments - [Why is 8x8 called 8x8?](https://www.g2.com/discussions/why-is-8x8-called-8x8) - [How do I set up an 8x8 conference call?](https://www.g2.com/discussions/how-do-i-set-up-an-8x8-conference-call) - 1 comment, 1 upvote - [Is 8x8 a good phone system?](https://www.g2.com/discussions/is-8x8-a-good-phone-system) - 2 comments ### [CloudTalk](https://www.g2.com/it/products/cloudtalk/reviews) CloudTalk è il principale software di chiamate aziendali alimentato da AI per le PMI in crescita. CloudTalk aiuta più di 4.000 PMI moderne a parlare con più clienti, chiudere più affari e risolvere i problemi più velocemente, senza prezzi o complessità da impresa. Oltre 30.000 professionisti delle vendite e del supporto in PMI di oltre 160 paesi si affidano a CloudTalk per: Parlare con 10 volte più persone - Il nostro AI Sales Dialer combina la composizione in anteprima, potenza e parallela (fino a 10 linee) che filtra automaticamente le segreterie telefoniche e le linee morte. Automatizzare le chiamate che gli esseri umani non dovrebbero fare - Costruisci Agenti Vocali AI e Receptionist AI in pochi minuti per la pianificazione degli appuntamenti, la qualificazione dei lead, la copertura fuori orario, i promemoria di pagamento e altro ancora. Trasformare ogni conversazione in dati strutturati - Usa l'Intelligenza Conversazionale AI per ottenere riassunti automatici delle chiamate, note AI, analisi del sentimento, estrazione di argomenti, punteggio delle chiamate, trascrizione multilingue e rapporti di conversazione/ascolto. Gestire l'intero sistema telefonico aziendale in un'unica piattaforma cloud - Con Call Flow Designer, IVR, accodamento delle chiamate, registrazione delle chiamate, monitoraggio in tempo reale, analisi, SMS internazionali, messaggistica WhatsApp e automazione del flusso di lavoro. Gestire le chiamate globali senza il mal di testa dell'infrastruttura - Numeri locali in oltre 160 paesi, uptime del 99,999%, ridondanza multi-carrier e qualità delle chiamate cristallina. Collegarsi agli strumenti che già usano - Oltre 100 integrazioni native tra cui HubSpot (Certificato), Salesforce, Pipedrive, Zoho CRM, MS Dynamics, Intercom, Zendesk, Salesloft, Outreach, Bullhorn, monday, Shopify e altro ancora. La maggior parte dei clienti CloudTalk è operativa in pochi giorni. Nessun hardware, nessun PBX, nessun mese di consulenza. Basta iscriversi, trasferire i numeri (o acquistarne di nuovi), connettere il tuo CRM e iniziare a chiamare — con l'AI che si occupa del lavoro noioso fin dal primo giorno. CloudTalk è conforme a GDPR, SOC 2, ISO 27001, HIPAA e CCPA. Clienti come Bit2Me hanno ridotto le chiamate perse dall'80% al 16%, ridotto i tempi di attesa dell'85% e scalato da 2 a oltre 20 agenti — senza aggiungere complessità. https://hubs.li/Q04n2f7L0 Scopri come possiamo migliorare le tue chiamate con una demo personalizzata 1:1: https://hubs.li/Q04n2f4C0 **Average Rating:** 4.4/5.0 **Total Reviews:** 1,814 #### How Do G2 Users Rate CloudTalk? - **Ritiene che the product sia stato un valido partner commerciale?:** 8.8/10 (Category avg: 8.8/10) - **Chiamate telefoniche:** 9.0/10 (Category avg: 9.1/10) - **Numero VOiP:** 8.9/10 (Category avg: 9.0/10) - **Chiamate da scrivania a scrivania:** 8.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind CloudTalk? - **Venditore:** [CloudTalk](https://www.g2.com/it/sellers/cloudtalk) - **Sito web dell'azienda:** www.cloudtalk.io - **Anno di Fondazione:** 2016 - **Sede centrale:** New York - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7131a196dde74ab24374f0c5fe394e45a7e89c8c85b9b7bdc470627f39cd734&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17944841%2F&secure%5Burl_type%5D=linkedin_company_website) 227 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Account Executive - **Top Industries:** Software per computer, Tecnologia dell'informazione e servizi - **Company Size:** 64% Small, 32% Medium #### What Do G2 Reviewers Say About CloudTalk? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di CloudTalk, rendendo la comunicazione quotidiana efficiente e senza problemi. - Gli utenti apprezzano l'affidabilità di CloudTalk, evidenziando la sua chiara qualità delle chiamate e le prestazioni senza interruzioni su diversi dispositivi. - Gli utenti trovano che l' **interfaccia intuitiva** di CloudTalk migliori l'efficienza della comunicazione e semplifichi la gestione dei contatti senza sforzo. - Gli utenti trovano l' **interfaccia intuitiva e il monitoraggio dei dati in tempo reale** di CloudTalk estremamente vantaggiosi per gestire efficacemente gli KPI. - Gli utenti amano le **funzionalità di chiamata intuitive** di CloudTalk, rendendo la comunicazione rapida, facile ed efficiente. ##### Cons - Gli utenti riscontrano **problemi di chiamata** con CloudTalk, inclusi problemi di accessibilità e problemi di connessione che influenzano la loro efficienza. - Gli utenti riscontrano **problemi di connessione** con CloudTalk, inclusi interruzioni occasionali e limitazioni in paesi separati. - Gli utenti esprimono insoddisfazione per **funzionalità mancanti** , come funzioni essenziali del call center e opzioni di ricerca del numero SMS. - Gli utenti trovano che i **problemi di gestione delle chiamate** interrompono la comunicazione senza interruzioni e ostacolano un'interazione efficiente con i clienti. - Gli utenti affrontano problemi di **scarsa connettività** con CloudTalk, rendendo le chiamate internazionali e la gestione delle chiamate difficili e frustranti. #### What Are Recent G2 Reviews of CloudTalk? **["CloudTalk ha semplificato la nostra comunicazione con i clienti e migliorato l'efficienza del nostro team."](https://www.g2.com/it/survey_responses/cloudtalk-review-12852659)** **Rating:** 5.0/5.0 stars _— Marwan E._ [Read full review](https://www.g2.com/it/survey_responses/cloudtalk-review-12852659) **["Analisi di CloudTalk, Integrazione senza soluzione di continuità con Pipedrive e Composizione intelligente del prefisso locale"](https://www.g2.com/it/survey_responses/cloudtalk-review-12856744)** **Rating:** 4.5/5.0 stars _— Hunter K._ [Read full review](https://www.g2.com/it/survey_responses/cloudtalk-review-12856744) #### What Are G2 Users Discussing About CloudTalk? - [A cosa serve CloudTalk?](https://www.g2.com/it/discussions/cloudtalk-what-is-cloudtalk-used-for) - 4 comments, 1 upvote - [A cosa serve CloudTalk?](https://www.g2.com/it/discussions/what-is-cloudtalk-used-for) - 2 comments ### [GoTo Connect](https://www.g2.com/it/products/goto-connect/reviews) GoTo Connect è la soluzione definitiva per le comunicazioni aziendali per organizzazioni piccole, medie e multi-sede, offrendo potenti funzionalità di voce, video e messaggistica basate su cloud, oltre a funzionalità avanzate, tutto in un'unica piattaforma senza interruzioni. Il nostro sistema pluripremiato, tutto in uno, è semplice da distribuire, gestire e scalare, consentendo ai team di connettersi immediatamente. Con strumenti guidati dall'IA come l'AI Receptionist, un'infrastruttura cloud robusta e integrazioni profonde, GoTo Connect semplifica la comunicazione, aumenta la produttività e favorisce una collaborazione senza interruzioni. Connettiti ovunque, in qualsiasi modo: Partecipa a riunioni, chiamate e chat da qualsiasi dispositivo con la piattaforma unificata di GoTo Connect, mantenendo i tuoi team e clienti connessi, ovunque si svolga il lavoro. Facile da usare e gestire: Il nostro sistema completamente ospitato garantisce un'installazione rapida, una scalabilità senza sforzo e una gestione semplice, senza bisogno di IT. Affidabilità senza pari: Garantire un uptime del 99,999%, una voce cristallina e un supporto di alto livello in modo che la tua azienda non perda mai un colpo. Automazione moderna e IA: L'AI Receptionist integrato di GoTo Connect accoglie i chiamanti, instrada le conversazioni e automatizza le attività di routine, senza bisogno di app di terze parti. Progettato per la crescita: Migliora le tue telecomunicazioni con strumenti per il contact center e il coinvolgimento dei clienti che si scalano con te. Con supporto pluripremiato, uptime leader del settore e punteggi di soddisfazione del cliente al top, GoTo Connect non è solo un sistema telefonico: è la spina dorsale di una comunicazione aziendale significativa e affidabile. Che tu stia semplificando le chiamate interne, conducendo riunioni virtuali o migliorando il coinvolgimento dei clienti, GoTo Connect assicura che ogni interazione sia senza sforzo, efficace e pronta ad aiutare la tua azienda a prosperare. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,390 #### How Do G2 Users Rate GoTo Connect? - **Ritiene che the product sia stato un valido partner commerciale?:** 9.1/10 (Category avg: 8.8/10) - **Chiamate telefoniche:** 9.2/10 (Category avg: 9.1/10) - **Numero VOiP:** 9.1/10 (Category avg: 9.0/10) - **Chiamate da scrivania a scrivania:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind GoTo Connect? - **Venditore:** [GoTo](https://www.g2.com/it/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Sito web dell'azienda:** www.goto.com - **Anno di Fondazione:** 2003 - **Sede centrale:** Boston, MA - **Twitter:** @goto 41,211 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website) 993 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Tecnologia dell'informazione e servizi, Ospedali e assistenza sanitaria - **Company Size:** 69% Small, 24% Medium #### What Do G2 Reviewers Say About GoTo Connect? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di GoTo Connect, che consente interazioni fluide e funzionalità senza interruzioni ovunque. - Gli utenti apprezzano il **supporto clienti tempestivo e utile** di GoTo Connect, migliorando la loro esperienza complessiva e l'efficienza. - Gli utenti elogiano l'affidabilità di GoTo Connect, garantendo una comunicazione senza interruzioni e prestazioni costanti senza problemi. - Gli utenti trovano la **configurazione facile** di GoTo Connect comoda per gestire le chiamate e aggiungere nuovi utenti senza sforzo. - Gli utenti apprezzano l' **interfaccia intuitiva** di GoTo Connect, apprezzandone la facilità d'uso e l'integrazione senza problemi con Microsoft Teams. ##### Cons - Gli utenti segnalano frequenti **problemi di chiamata** con la qualità del suono, ritardi e occasionali malfunzionamenti del software che influenzano la comunicazione. - Gli utenti affrontano **limitazioni significative** con GoTo Connect, inclusi un'interfaccia dell'app obsoleta e processi di offboarding difficili. - Gli utenti trovano le **funzionalità limitate** frustranti, in particolare con i processi di fax complessi e la funzionalità confusa. - Gli utenti segnalano **un servizio clienti incoerente** , sperimentando rappresentanti sia utili che non utili, portando a frustrazione nella risoluzione dei problemi. - Gli utenti sperimentano **un supporto clienti scadente** , con un servizio incoerente e difficoltà nel risolvere i problemi in modo efficace. #### What Are Recent G2 Reviews of GoTo Connect? **["Chiamate chiare, configurazione facile, ma l'app necessita di miglioramenti"](https://www.g2.com/it/survey_responses/goto-connect-review-12443199)** **Rating:** 5.0/5.0 stars _— Robert C._ [Read full review](https://www.g2.com/it/survey_responses/goto-connect-review-12443199) **["Configurazione Facile, Potenzia l'Efficienza del Call Center"](https://www.g2.com/it/survey_responses/goto-connect-review-1180338)** **Rating:** 5.0/5.0 stars _— Jeff L._ [Read full review](https://www.g2.com/it/survey_responses/goto-connect-review-1180338) #### What Are G2 Users Discussing About GoTo Connect? - [A cosa serve GoTo Connect?](https://www.g2.com/it/discussions/what-is-goto-connect-used-for) - 1 comment - [A cosa serve GoTo Contact Center?](https://www.g2.com/it/discussions/what-is-goto-contact-center-used-for) - [How do I use GoToConnect?](https://www.g2.com/it/discussions/how-do-i-use-gotoconnect) - [Quanto costa il jive?](https://www.g2.com/it/discussions/how-much-does-jive-cost) - 1 comment - [GoToConnect è conforme a Hipaa?](https://www.g2.com/it/discussions/is-gotoconnect-hipaa-compliant) - 1 comment ### [Vonage Business Communications](https://www.g2.com/it/products/vonage-business-communications/reviews) Lavora in modo più intelligente con Vonage Business Communications, la nostra piattaforma di comunicazioni unificate: connettiti senza problemi tramite voce, messaggistica e video, praticamente ovunque nel mondo. Oltre 40 potenti funzionalità ti offrono il giusto equilibrio tra flessibilità e controllo, offrendo tutto ciò di cui la tua azienda ha bisogno per lavorare in modo più intelligente. Con la nostra app mobile pluripremiata, puoi gestire le tue comunicazioni da qualsiasi dispositivo e collaborare praticamente ovunque. Vantiamo un'affidabilità del 99,999% di uptime¹, garantendo la massima produttività. L'installazione è semplice, veloce e facile da scalare man mano che la tua azienda cresce. Nessun contratto annuale significa che puoi annullare in qualsiasi momento. E ci vantiamo di un servizio clienti di prim'ordine: l'accesso all'assistenza è semplicemente facile. Ciò significa che puoi chiamare, inviare email, chattare o visitare i nostri centri di supporto online. Offriamo anche portali per i clienti con articoli della base di conoscenza che possono aiutarti a trovare risposte 24/7. ¹L'affermazione del 99,999% di uptime si basa su una media della disponibilità delle chiamate di Vonage Business. **Average Rating:** 4.3/5.0 **Total Reviews:** 477 #### How Do G2 Users Rate Vonage Business Communications? - **Ritiene che the product sia stato un valido partner commerciale?:** 8.9/10 (Category avg: 8.8/10) - **Chiamate telefoniche:** 9.3/10 (Category avg: 9.1/10) - **Numero VOiP:** 9.3/10 (Category avg: 9.0/10) - **Chiamate da scrivania a scrivania:** 9.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Vonage Business Communications? - **Venditore:** [Vonage](https://www.g2.com/it/sellers/vonage) - **Anno di Fondazione:** 2001 - **Sede centrale:** Holmdel, NJ - **Twitter:** @Vonage 11,195 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fd47b72cb7833d6c440e7b6e708f485e89be6dc696026d2430a0c89ab34636d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5028%2F&secure%5Burl_type%5D=linkedin_company_website) 2,776 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** President, Office Manager - **Top Industries:** Personale e reclutamento, Tecnologia dell'informazione e servizi - **Company Size:** 60% Small, 33% Medium #### What Do G2 Reviewers Say About Vonage Business Communications? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano Vonage Business Communications estremamente **facile da usare** , con un'integrazione senza soluzione di continuità e funzionalità intuitive. - Gli utenti apprezzano l' **affidabilità** di Vonage Business Communications, che li connette senza problemi anche mentre lavorano da remoto o sono in vacanza. - Gli utenti amano le **funzionalità di chiamata complete** di Vonage, che includono messaggistica, registrazione delle chiamate e opzioni di gestione facili. - Gli utenti elogiano il **supporto clienti eccezionale** di Vonage, garantendo una comunicazione senza interruzioni e transizioni fluide per le aziende. - Gli utenti apprezzano le **funzionalità di messaggistica facili da usare** di Vonage, che facilitano una comunicazione senza interruzioni da qualsiasi luogo. ##### Cons - Gli utenti segnalano **limitazioni nei messaggi** con Vonage, citando consegne inaffidabili e difficoltà nell'esportare contatti o dati. - Gli utenti sperimentano **frequenti cadute di chiamata** e problemi di connessione, che influenzano la comunicazione durante conversazioni importanti. - Gli utenti sperimentano un **supporto clienti lento e poco utile** , incontrando problemi che complicano la risoluzione dei problemi e l'uso del servizio. - Gli utenti incontrano frequentemente **problemi di connettività delle chiamate** , inclusi chiamate interrotte e difficoltà nel trasferire le chiamate senza problemi. - Gli utenti segnalano frequenti **problemi di connessione** con Vonage, causando chiamate perse e interruzioni durante le conversazioni. #### What Are Recent G2 Reviews of Vonage Business Communications? **["Comunicazione affidabile e flessibile che mantiene il nostro team connesso ovunque"](https://www.g2.com/it/survey_responses/vonage-business-communications-review-12887738)** **Rating:** 5.0/5.0 stars _— Pavnesh C._ [Read full review](https://www.g2.com/it/survey_responses/vonage-business-communications-review-12887738) **["Comunicazioni Cloud All-in-One con API Potenti e Innovazione"](https://www.g2.com/it/survey_responses/vonage-business-communications-review-12775716)** **Rating:** 5.0/5.0 stars _— Mohamed S._ [Read full review](https://www.g2.com/it/survey_responses/vonage-business-communications-review-12775716) #### What Are G2 Users Discussing About Vonage Business Communications? - [A cosa serve Vonage Business Communications?](https://www.g2.com/it/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) - 2 comments - [A cosa serve Vonage Business Communications?](https://www.g2.com/it/discussions/what-is-vonage-business-communications-used-for) - 1 comment ### [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations. Targeted at businesses of all sizes, Intermedia Unite® caters to teams that require a reliable and cohesive communication system. Its user-friendly interface and robust features make it suitable for remote workers, in-office teams, and hybrid environments. The platform is particularly advantageous for organizations that rely heavily on real-time communication, such as customer service teams, sales departments, and project management groups. By consolidating business phone services, video conferencing, team chat, and file sharing, Unite enables employees to collaborate effectively without the hassle of switching between different applications. One of the standout features of Intermedia Unite® is its enterprise-grade calling capabilities, which come equipped with over 100 features designed to enhance communication. This includes integrated customer engagement tools that allow businesses to connect with their clients more effectively. Additionally, the platform offers enhanced experiences for Microsoft Teams users, making it a versatile choice for organizations already utilizing Microsoft products. The mobile and desktop applications ensure that users can make calls, hold meetings, and engage with customers from virtually anywhere, all while preserving a consistent business identity. Intermedia Unite® also leverages AI technology to provide transcription, summaries, and insights, which help teams capture important details and follow up on discussions efficiently. This feature not only saves time but also enhances accountability among team members, ensuring that critical information is not overlooked. Furthermore, with a commitment to reliability, Intermedia Unite® boasts an impressive 99.999% uptime and is backed by J.D. Power-certified support, ensuring that users can depend on the platform for their communication needs. Overall, Intermedia Unite® stands out in the crowded communications landscape by offering a unified solution that enhances productivity and fosters collaboration. Its combination of advanced features, user-friendly design, and reliable performance makes it a valuable tool for any organization looking to improve its communication strategies and customer engagement efforts. **Average Rating:** 4.5/5.0 **Total Reviews:** 502 #### How Do G2 Users Rate Intermedia Unite? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Phone Calls:** 9.6/10 (Category avg: 9.1/10) - **VOiP Number:** 9.5/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Intermedia Unite? - **Seller:** [Intermedia](https://www.g2.com/sellers/intermedia) - **Company Website:** www.intermedia.com - **Year Founded:** 1993 - **HQ Location:** Sunnyvale, California - **Twitter:** @intermedia\_net 4,556 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae84c30d3174c5684d4b4f977654a5d932d3dc583d3fb1fa14ded70e0e870b67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8903%2F&secure%5Burl_type%5D=linkedin_company_website) 1,410 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 67% Small, 21% Medium #### What Do G2 Reviewers Say About Intermedia Unite? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **quick and effective customer support** of Intermedia Unite, enhancing their overall experience significantly. - Users find Intermedia Unite to be **user-friendly and easy to understand** , enhancing their communication experience significantly. - Users praise the **responsive and knowledgeable customer support** of Intermedia Unite, enhancing their overall experience. - Users highlight the **intuitive interface** of Intermedia Unite, making communication seamless and easy to navigate. - Users value the **reliability** of Intermedia Unite, ensuring smooth communication with minimal issues experienced over time. ##### Cons - Users face **high dependence on internet connectivity** with Intermedia Unite, leading to dropped calls and frustration. - Users report **administrative complexities** in Intermedia Unite, leading to confusion and requests for assistance from new admins. - Users experience **administrative complexities** with Intermedia Unite, leading to confusion and disruption for new admins. - Users often face **connection issues** with Intermedia Unite, leading to dropped calls and administrative complexities. - Users experience **poor customer service** with unhelpful tech support transfers and unresolved issues, leading to frustration. #### What Are Recent G2 Reviews of Intermedia Unite? **["Automated Scammer Blocker with Reliable Support"](https://www.g2.com/survey_responses/intermedia-unite-review-8999266)** **Rating:** 5.0/5.0 stars _— Robert L._ [Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-8999266) **["Intermedia Unite: Flexible Phone Reassignment and Fast, Helpful Support"](https://www.g2.com/survey_responses/intermedia-unite-review-13174829)** **Rating:** 5.0/5.0 stars _— Christopher B._ [Read full review](https://www.g2.com/survey_responses/intermedia-unite-review-13174829) #### What Are G2 Users Discussing About Intermedia Unite? - [What is Intermedia Unite used for?](https://www.g2.com/discussions/what-is-intermedia-unite-used-for) - 1 comment - [What is Anymeeting Video Conferencing used for?](https://www.g2.com/discussions/what-is-anymeeting-video-conferencing-used-for) - 2 comments, 1 upvote - [What is the most used video conferencing software?](https://www.g2.com/discussions/what-is-the-most-used-video-conferencing-software) - 1 comment, 1 upvote - [Is AnyMeeting safe?](https://www.g2.com/discussions/is-anymeeting-safe) - 1 comment, 1 upvote - [What are the features of video conferencing software?](https://www.g2.com/discussions/what-are-the-features-of-video-conferencing-software) - 1 comment ### [3CX](https://www.g2.com/products/3cx/reviews) 3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted. **Average Rating:** 4.4/5.0 **Total Reviews:** 431 #### How Do G2 Users Rate 3CX? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **Phone Calls:** 9.5/10 (Category avg: 9.1/10) - **VOiP Number:** 8.9/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10) #### Who Is the Company Behind 3CX? - **Seller:** [3CX](https://www.g2.com/sellers/3cx) - **Company Website:** www.3cx.com - **Year Founded:** 2005 - **HQ Location:** Nicosia - **Twitter:** @3CX 30,475 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e1f4fa175e63e9522ddddce3e3e2e81a05863cacd5649e8e9b5285b0ffdc8eda&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1021704%2F&secure%5Burl_type%5D=linkedin_company_website) 182 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, President - **Top Industries:** Information Technology and Services, Telecommunications - **Company Size:** 50% Medium, 43% Small #### What Do G2 Reviewers Say About 3CX? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of 3CX, finding it reliable and convenient for seamless communication. - Users commend the **reliability** of 3CX, appreciating smooth communication and consistent call quality across multiple platforms. - Users value the **flexibility** of 3CX, enjoying cost savings and seamless communication on one platform. - Users value the **smooth and reliable communication** of 3CX, appreciating its seamless integration and great call quality. - Users praise the **easy setup** of 3CX, allowing for quick deployment and seamless integration into existing systems. ##### Cons - Users find 3CX's **complex processes** challenging, especially for non-technical administrators and advanced feature configurations. - Users find **difficult configuration** for non-technical administrators frustrating, making setup and troubleshooting a challenging experience. - Users find the **learning curve challenging** , especially non-technical administrators who struggle with configuration and troubleshooting. - Users note **limited features** in 3CX, especially following updates that removed useful reports and hinder customizations. - Users find 3CX to be **expensive** , especially for non-profits seeking more affordable pricing options. #### What Are Recent G2 Reviews of 3CX? **["Easy Setup, Flexible SIP Trunk Extensions, and Strong Business Messaging"](https://www.g2.com/survey_responses/3cx-review-12707768)** **Rating:** 4.5/5.0 stars _— Matthew W._ [Read full review](https://www.g2.com/survey_responses/3cx-review-12707768) **["Unmatched Value: 3CX’s Feature-Rich PBX That Just Works"](https://www.g2.com/survey_responses/3cx-review-5362484)** **Rating:** 5.0/5.0 stars _— Dan K._ [Read full review](https://www.g2.com/survey_responses/3cx-review-5362484) #### What Are G2 Users Discussing About 3CX? - [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) - 1 comment, 1 upvote ### [Talkroute](https://www.g2.com/products/talkroute/reviews) Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware. With Talkroute, businesses can create a polished phone presence using features like local, toll free, and vanity phone numbers, multi level auto attendants, call routing, call forwarding, voicemail, call recording, and business SMS. Calls can be answered on smartphones, computers, or existing desk phones, allowing teams to work remotely or on the go while delivering a consistent and professional customer experience. Talkroute is especially well suited for service based businesses, startups, agencies, healthcare practices, legal firms, and growing companies that need a reliable VoIP phone system without enterprise level complexity or cost. Setup is fast, configuration is intuitive, and updates can be made instantly through an easy to use web dashboard with no IT team required. Unlike many UCaaS platforms that bundle unnecessary features or lock customers into rigid plans, Talkroute focuses on simplicity, transparency, and value. Pricing is straightforward, with no long term contracts, no per user confusion, and no surprise fees, making it an ideal choice for small businesses that want predictable costs as they grow. Talkroute also integrates smoothly into existing workflows. Teams can manage calls alongside email, CRM tools, and other business software, while features like call routing rules and business hours help ensure customers always reach the right person at the right time. Call analytics and reporting provide insight into call volume, performance, and customer behavior. Backed by responsive, US based customer support, Talkroute is known for hands on onboarding and real human assistance when it is needed. Whether a business is upgrading from a personal phone number or replacing a legacy PBX system, Talkroute delivers a modern virtual phone system that is dependable, easy to use, and built specifically for small business needs. **Average Rating:** 4.6/5.0 **Total Reviews:** 44 #### How Do G2 Users Rate Talkroute? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **Phone Calls:** 8.8/10 (Category avg: 9.1/10) - **VOiP Number:** 8.9/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Talkroute? - **Seller:** [Talkroute](https://www.g2.com/sellers/talkroute) - **Year Founded:** 2013 - **HQ Location:** Chicago, IL - **Twitter:** @Talkroute 376 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b29e651bf4a41eecab139300cb5a2c4265e7deb8b48bdb68fb72a8c4042924a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19217712%2F&secure%5Burl_type%5D=linkedin_company_website) 11 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Real Estate - **Company Size:** 100% Small, 7% Medium #### What Do G2 Reviewers Say About Talkroute? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Talkroute, finding it streamlined and just right for their needs. - Users value the **easy setup** of Talkroute, enabling quick configuration and seamless operation for remote staff. - Users love the **quick setup** of Talkroute, making call management seamless and efficient from anywhere. - Users praise the **responsive and knowledgeable customer support** of Talkroute, ensuring quick and helpful assistance whenever needed. - Users value the **streamlined essential features** of Talkroute, providing only what they need without unnecessary extras. ##### Cons - Users find the **limited customization options** frustrating, particularly for call flows, reporting, and hold music. - Users often face **performance issues** with Talkroute, including slow loading times and lagging notifications. - Users find the **reporting insufficient** and desire more detailed options for call tracking and analysis. - Users note the **inadequate reporting** in Talkroute, feeling it lacks detail but is manageable overall. - Users desire more **integration options** with CRMs and other tools to enhance the functionality of Talkroute. #### What Are Recent G2 Reviews of Talkroute? **["Talkroute Makes Business Calling Simple and Reliable"](https://www.g2.com/survey_responses/talkroute-review-12229071)** **Rating:** 5.0/5.0 stars _— Plassot H._ [Read full review](https://www.g2.com/survey_responses/talkroute-review-12229071) **["Efficient Voicemail Transcription Saves Me Time Every Day"](https://www.g2.com/survey_responses/talkroute-review-11803616)** **Rating:** 5.0/5.0 stars _— Stephanie S._ [Read full review](https://www.g2.com/survey_responses/talkroute-review-11803616) #### What Are G2 Users Discussing About Talkroute? - [Who owns Talkroute?](https://www.g2.com/discussions/who-owns-talkroute) - 1 comment - [Is Talkroute Hipaa compliant?](https://www.g2.com/discussions/is-talkroute-hipaa-compliant) - 1 upvote - [What is Talkroute com?](https://www.g2.com/discussions/what-is-talkroute-com) - [How do I use Talkroute?](https://www.g2.com/discussions/how-do-i-use-talkroute) ### [Comcast Business VoiceEdge](https://www.g2.com/products/comcast-business-voiceedge/reviews) Comcast Business VoiceEdge is a cloud-based, fully managed voice and unified communications solution designed to enhance business communication and collaboration. By eliminating the need for on-site PBX equipment, it offers a cost-effective and scalable alternative to traditional phone systems, supporting businesses as they grow and adapt. Key Features and Functionality: - Unified Communications: Integrates voice, video, messaging, and conferencing to streamline communication. - Cloud-Hosted PBX: Provides advanced calling features without the need for physical hardware, reducing capital expenditures. - Intuitive Administration: Offers an easy-to-use digital dashboard for managing equipment, passwords, and features across multiple locations. - Mobility Support: Includes mobile and desktop applications, enabling employees to make and receive calls, access voicemail, and participate in audio conferences from any device. - Advanced Call Management: Features such as Automated Attendants, Hunt Groups, Call Forwarding, and Readable Voicemail enhance call handling and user experience. - Scalability: Easily accommodates business growth by adding users or locations without significant infrastructure changes. Primary Value and Solutions Provided: Comcast Business VoiceEdge addresses the communication needs of modern businesses by offering a flexible, scalable, and cost-effective phone system. It eliminates the complexities and expenses associated with traditional PBX systems, providing a suite of advanced features that enhance productivity and collaboration. By supporting mobility and remote work, it ensures that employees remain connected and responsive, regardless of their location. This solution is particularly beneficial for businesses seeking to improve operational efficiency, reduce costs, and adapt to evolving communication demands. **Average Rating:** 3.6/5.0 **Total Reviews:** 35 #### How Do G2 Users Rate Comcast Business VoiceEdge? - **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.8/10) - **Phone Calls:** 8.1/10 (Category avg: 9.1/10) - **VOiP Number:** 7.8/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 8.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind Comcast Business VoiceEdge? - **Seller:** [Comcast](https://www.g2.com/sellers/comcast) - **Year Founded:** 1963 - **HQ Location:** Philadelphia, PA - **Twitter:** @comcast 174,389 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39a3e0042370126ad76433a668e8f8c82e3b5902c8a0b8384ec4427536744a2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1703%2F&secure%5Burl_type%5D=linkedin_company_website) 61,222 employees on LinkedIn® - **Ownership:** NASDAQ: CMCSA #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 57% Small, 29% Medium #### What Do G2 Reviewers Say About Comcast Business VoiceEdge? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **business phone system features** of Comcast Business VoiceEdge, enhancing call management and efficiency. - Users appreciate the **business phone system features** of Comcast Business VoiceEdge, enhancing communication and call management efficiency. - Users find **Comcast Business VoiceEdge** extremely convenient, integrating seamlessly into their communication infrastructure for years. - Users commend the **reliable customer service** of Comcast Business VoiceEdge, ensuring smooth communication and support. - Users appreciate the **excellent customer support** of Comcast Business VoiceEdge, enhancing their overall experience with the system. ##### Cons - Users find the **complex processes** of integrating with AppFolio tedious, impacting efficiency compared to simpler systems like 8x8. - Users find the **integration into AppFolio tedious** , making call information management less efficient compared to previous systems. - Users note the **high cost** of Comcast Business VoiceEdge as a significant drawback amid changing business needs. #### What Are Recent G2 Reviews of Comcast Business VoiceEdge? **["Nice to Have for WFH"](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-9660712)** **Rating:** 4.0/5.0 stars _— Verified User in Building Materials_ [Read full review](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-9660712) **["Efficient and User-Friendly, But Needs Better Integration"](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-12078321)** **Rating:** 5.0/5.0 stars _— Risa L._ [Read full review](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-12078321) #### What Are G2 Users Discussing About Comcast Business VoiceEdge? - [What is Comcast Business VoiceEdge used for?](https://www.g2.com/discussions/what-is-comcast-business-voiceedge-used-for) - [How do I set up Comcast Business voicemail?](https://www.g2.com/discussions/how-do-i-set-up-comcast-business-voicemail) - [How do I transfer calls on my Comcast Business App?](https://www.g2.com/discussions/how-do-i-transfer-calls-on-my-comcast-business-app) - [How does Comcast business phone service work?](https://www.g2.com/discussions/how-does-comcast-business-phone-service-work) ### [MiVoice Business](https://www.g2.com/products/mivoice-business/reviews) The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe. **Average Rating:** 3.9/5.0 **Total Reviews:** 295 #### How Do G2 Users Rate MiVoice Business? - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.8/10) - **Phone Calls:** 8.5/10 (Category avg: 9.1/10) - **VOiP Number:** 8.8/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 8.9/10 (Category avg: 8.6/10) #### Who Is the Company Behind MiVoice Business? - **Seller:** [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9) - **Year Founded:** 1972 - **HQ Location:** Kanata, Ontario - **Twitter:** @Mitel 22,451 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a4734231cccb07e4478cf7d109b6d1ed6635375229b8f5b42c0a5461f77465b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4924%2F&secure%5Burl_type%5D=linkedin_company_website) 4,011 employees on LinkedIn® - **Total Revenue (USD mm):** $1,300 #### Who Uses This Product? - **Top Industries:** Insurance, Information Technology and Services - **Company Size:** 55% Medium, 38% Small #### What Are Recent G2 Reviews of MiVoice Business? **["A Unified communication platform short review"](https://www.g2.com/survey_responses/mivoice-business-review-11054570)** **Rating:** 5.0/5.0 stars _— Menard B._ [Read full review](https://www.g2.com/survey_responses/mivoice-business-review-11054570) **["good experiance"](https://www.g2.com/survey_responses/mivoice-business-review-9102158)** **Rating:** 5.0/5.0 stars _— Milan K._ [Read full review](https://www.g2.com/survey_responses/mivoice-business-review-9102158) #### What Are G2 Users Discussing About MiVoice Business? - [What is MiVoice Business used for?](https://www.g2.com/discussions/what-is-mivoice-business-used-for) - [What is MiVoice Connect used for?](https://www.g2.com/discussions/what-is-mivoice-connect-used-for) ### [Asterisk](https://www.g2.com/products/asterisk/reviews) Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for developing state-of-the-art communications applications. Asterisk includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Discover how Asterisk can power your next-generation communications deployment. **Average Rating:** 4.6/5.0 **Total Reviews:** 52 #### How Do G2 Users Rate Asterisk? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **Phone Calls:** 9.5/10 (Category avg: 9.1/10) - **VOiP Number:** 9.0/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Asterisk? - **Seller:** [Sangoma](https://www.g2.com/sellers/sangoma) - **Year Founded:** 1984 - **HQ Location:** Markham, ON - **Twitter:** @Sangoma 6,562 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website) 607 employees on LinkedIn® - **Ownership:** TSX-V:STC #### Who Uses This Product? - **Top Industries:** Telecommunications, Information Technology and Services - **Company Size:** 47% Medium, 36% Small #### What Do G2 Reviewers Say About Asterisk? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **customization capabilities** of Asterisk, enhancing their telephony systems to meet specific needs effortlessly. - Users find Asterisk's **easy integration** to be a solid foundation for every PBX system. - Users value the **easy integrations** of Asterisk, which serve as a solid foundation for any PBX system. - Users value the **easy integration** of Asterisk, making it a solid foundation for every PBX solution. - Users value the **time efficiency** of Asterisk, enhancing operational workflows through automation and optimized call routing. ##### Cons - Users find Asterisk requires **complex processes** and technical knowledge, making initial configuration a challenging task. - Users find **customer service limited** and the system complex, requiring significant technical knowledge for administration. - Users find the **difficult interface** of Asterisk requires technical knowledge and offers limited support for administration. - Users find **difficult settings management** in Asterisk, requiring technical knowledge and leading to limited support challenges. - Users find the **multiple login requirements** for Asterisk dialer cumbersome and inconvenient alongside CRM access. #### What Are Recent G2 Reviews of Asterisk? **["Rugged Dialer That Gels Seamlessly with Any CRM"](https://www.g2.com/survey_responses/asterisk-review-12371322)** **Rating:** 4.5/5.0 stars _— Sathyanarayanan A._ [Read full review](https://www.g2.com/survey_responses/asterisk-review-12371322) **["Pilar of Telephony"](https://www.g2.com/survey_responses/asterisk-review-11757768)** **Rating:** 5.0/5.0 stars _— Jose S._ [Read full review](https://www.g2.com/survey_responses/asterisk-review-11757768) #### What Are G2 Users Discussing About Asterisk? - [What is Asterisk used for?](https://www.g2.com/discussions/what-is-asterisk-used-for) - [Can Asterisk run on Windows?](https://www.g2.com/discussions/can-asterisk-run-on-windows) - [What does it mean when you get a call from Asterisk?](https://www.g2.com/discussions/what-does-it-mean-when-you-get-a-call-from-asterisk) - [How do you make an asterisk?](https://www.g2.com/discussions/how-do-you-make-an-asterisk) - [What can Asterisk do?](https://www.g2.com/discussions/what-can-asterisk-do) ### [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews) Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform. - Enhanced Mobility: Supports mobile and remote workers with features that enable productivity from any location, transforming workspaces and attracting top talent. - Scalability: Accommodates organizations of varying sizes, from small businesses to large enterprises with up to 80,000 users, ensuring the solution grows with the organization's needs. - Cloud-Connected Operations: Offers Webex Cloud-Connected UC services, allowing centralized control of operations functions such as upgrades, analytics, and troubleshooting across multiple sites. - Open and Interoperable: Supports industry standards and a broad ecosystem of third-party integrations, facilitating rich collaboration and embedding communication within business applications. - Security and Compliance: Utilizes the latest authentication, encryption, and communication protocols, complying with key industry certifications to secure data and communications across various sectors. Primary Value and Solutions Provided: Cisco Unified Communications Manager addresses the need for a cohesive and efficient communication system within organizations. By integrating various communication services, it simplifies infrastructure, reduces costs, and enhances collaboration among employees, regardless of their location or device. Its scalability ensures that businesses can adapt to growth and changing requirements, while robust security measures protect sensitive information. The solution's flexibility, including cloud-connected options, allows organizations to modernize their communication systems and support a dynamic workforce effectively. **Average Rating:** 4.4/5.0 **Total Reviews:** 104 #### How Do G2 Users Rate Cisco Unified Communications Manager (CallManager)? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10) - **Phone Calls:** 9.8/10 (Category avg: 9.1/10) - **VOiP Number:** 9.1/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Cisco Unified Communications Manager (CallManager)? - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco 720,366 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 employees on LinkedIn® - **Ownership:** NASDAQ:CSCO #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Higher Education - **Company Size:** 49% Medium, 45% Large #### What Do G2 Reviewers Say About Cisco Unified Communications Manager (CallManager)? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **high reliability** of Cisco Unified Communications Manager, enhancing communication in local datacenters effectively. - Users value the **feature-rich capabilities** of Cisco Unified Communications Manager for comprehensive voice and video solutions. - Users value the **effective communication capabilities** of Cisco Unified Communications Manager for seamless collaboration, even without internet access. - Users highlight the **excellent customer service capabilities** of Cisco Unified Communications Manager, enhancing efficiency in handling calls. - Users highlight the **intelligent and responsive messaging features** of CUCM that enhance customer service efficiency. ##### Cons - Users find **complex processes** in CUCM, as features often require multiple servers, complicating management and integration. - Users face challenges with the **missing internal billing & call detail record interface** , impacting overall usage and tracking. - Users find the **high cost** of Cisco Unified Communications Manager impractical for small companies with fewer than 50 users. - Users note the **absence of internal billing and call detail record interface** , limiting their billing capabilities within the system. - Users experience **missing internal billing and call detail record interfaces** , impacting efficient management and reporting of calls. #### What Are Recent G2 Reviews of Cisco Unified Communications Manager (CallManager)? **["The Ferrari of Phone Systems"](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-8846620)** **Rating:** 5.0/5.0 stars _— Claudia K._ [Read full review](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-8846620) **["Excellent Solution with Robust Features"](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-12092140)** **Rating:** 4.0/5.0 stars _— Verified User in Education Management_ [Read full review](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-12092140) #### What Are G2 Users Discussing About Cisco Unified Communications Manager (CallManager)? - [What are the benefits and challenges of using Cisco Unified Communications Manager for enterprise communication?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-cisco-unified-communications-manager-for-enterprise-communication) - [What is Cisco Unified Communications Manager (CallManager) used for?](https://www.g2.com/discussions/what-is-cisco-unified-communications-manager-callmanager-used-for) - [What is the latest version of Cisco Call Manager?](https://www.g2.com/discussions/what-is-the-latest-version-of-cisco-call-manager) - [What is Cisco Unified Communications Manager Express?](https://www.g2.com/discussions/what-is-cisco-unified-communications-manager-express) - [Is Cisco Call Manager a PBX?](https://www.g2.com/discussions/is-cisco-call-manager-a-pbx) - ‹ Prev ‹ Prev - 1 - [2](/categories/voip-providers/f/instant-messaging?filters%5Bverified_features%5D%5B%5D=2138&order=g2_score&page=2#product-list) - [Next › Next ›](/categories/voip-providers/f/instant-messaging?filters%5Bverified_features%5D%5B%5D=2138&order=g2_score&page=2#product-list) Spotlight Categories [SaaS Backup Software](https://www.g2.com/categories/saas-backup) [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance) [Session Replay Software](https://www.g2.com/categories/session-replay) [Project Management Software](https://www.g2.com/categories/project-management) [Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim) Similar Categories - [Team Collaboration](/categories/team-collaboration) - [Other Collaboration](/categories/other-collaboration) - [Agentic AI Browser](/categories/agentic-ai-browser) - [AI Meeting Assistants](/categories/ai-meeting-assistants) - [AI Presentation Tools](/categories/ai-presentation-tools) - [Audio Conferencing](/categories/audio-conferencing) - [Board Management](/categories/board-management) - [Bookmark Manager](/categories/bookmark-manager) - [Browser](/categories/browsers) - [Business Scheduling](/categories/business-scheduling) - [Calendar](/categories/calendar-software) - [Cloud PBX Platforms](/categories/cloud-pbx-platforms) - [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools) - [Decision-Making](/categories/decision-making) - [Digital Adoption Platform](/categories/digital-adoption-platform) [Browse VoIP Providers Themes](/categories/voip-providers/themes) Benefits of VoIP Providers with Instant Messaging capabilities include: Enables users to send instant messages over the internet. Below are the top-rated VoIP Providers with Instant Messaging capabilities, as verified by G2’s Research team. Real users have identified Instant Messaging as an important function of VoIP Providers. Compare different products that offer this feature so you can decide which is best for your business needs. Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image")](https://www.g2.com/products/ringex/reviews)[RingEX](https://www.g2.com/products/ringex/reviews)[4.2/5(1,464)](https://www.g2.com/products/ringex/reviews) | Unified calling, texting, and team communication | "RingEX Business SMS Keeps Customer Texts with the Company" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image")](https://www.g2.com/products/nextiva/reviews)[Nextiva](https://www.g2.com/products/nextiva/reviews)[4.5/5(3,629)](https://www.g2.com/products/nextiva/reviews) | Managed business phone setup with support | "Reliable, Cost-Effective VoIP with Helpful Support" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a5f703686323ed8542216ff427b14c98/zoom-zoom-phone.png "Product Avatar Image")](https://www.g2.com/products/zoom-zoom-phone/reviews)[Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews)[4.6/5(2,673)](https://www.g2.com/products/zoom-zoom-phone/reviews) | Cloud calling inside the Zoom workflow | "Convenient All-in-One Calling with Smooth Forwarding, Voicemail, and SMS" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image")](https://www.g2.com/products/quo-quo/reviews)[Quo](https://www.g2.com/products/quo-quo/reviews)[4.7/5(3,407)](https://www.g2.com/products/quo-quo/reviews) | Shared calls, texts, and summaries | "Easy, Professional Call and Text Management for Small Businesses" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image")](https://www.g2.com/products/dialpad-connect/reviews)[Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)[4.4/5(4,204)](https://www.g2.com/products/dialpad-connect/reviews) | AI-assisted calls with transcripts and CRM context | "User-Friendly Transcripts and Easy Contact Management" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png "Product Avatar Image")](https://www.g2.com/products/cisco-webex-suite/reviews)[Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)[4.2/5(18,925)](https://www.g2.com/products/cisco-webex-suite/reviews) | Meetings, calls, and collaboration in one suite | "Reliable video conferencing and project plaining suite" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/webex-calling.png "Product Avatar Image")](https://www.g2.com/products/webex-calling/reviews)[Webex Calling](https://www.g2.com/products/webex-calling/reviews)[4.5/5(637)](https://www.g2.com/products/webex-calling/reviews) | Stable calling inside the Webex ecosystem | "Instant Video Chat on Mobile or Desktop—Smooth, Feature-Rich, and User-Friendly" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")](https://www.g2.com/products/aircall/reviews)[Aircall](https://www.g2.com/products/aircall/reviews)[4.4/5(1,649)](https://www.g2.com/products/aircall/reviews) | Sales and support call management | "Facilitate Telemarketing with Great Efficiency" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")](https://www.g2.com/products/8x8-work/reviews)[8x8 Work](https://www.g2.com/products/8x8-work/reviews)[4.2/5(935)](https://www.g2.com/products/8x8-work/reviews) | Cloud telephony with SMS and Teams support | "Feature-Rich Phone System with Great Ring Groups & Analytics" | * * * Show More