# How are you dealing with reporting that feels too shallow or rigid for real-world team tracking?

I depend on Aircall’s reporting to track how my team is doing, but I often feel boxed in by what I can actually see and filter. There are delays at times when loading data, and the options for customizing reports or digging deeper into certain trends feel quite limited. When a manager asks for a specific view, I sometimes end up exporting numbers and piecing things together manually, which costs me extra time and leads to side spreadsheets that can get out of sync. For those of you who live in the analytics area of Aircall, how are you working around the current reporting constraints to get the detailed insights your teams expect?

##### Post Metadata
- Posted at: 7 months ago
- Author title: Pinned by G2 as a common question
- Net upvotes: 1


## Comments
### Comment 1

<p><span style="color: rgb(0, 0, 0);">You could export Aircall data into Google Sheets using their API, it gives way more flexibility for slicing and filtering metrics beyond what the dashboard allows.</span></p>

##### Comment Metadata
- Posted at: 6 months ago
- Author title: Jr. SEO Specialist
- Net upvotes: 1



## Related Product
[Aircall](https://www.g2.com/products/aircall/reviews)

## Related Category
[Contact Center](https://www.g2.com/categories/contact-center)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4