CloudTalk
1,737 reviews
- 1 profiles
- 9 categories
Average star rating
4.4
Serving customers since
2016
CloudTalk Reviews
ML
MARÍA FERNANDA L.
Traceability and total control over each call
As an auditor, what I value most is the quality and accessibility of the recordings. I can review any call in seconds, filter by agent, date, or duration, and do my auditing work much more efficiently.
JH
JOSÉ MIGUEL H.
A before and after in our call management
The automatic call flows saved us a lot of manual work. We can set schedules, redirects, and messages without relying on anyone technical to do it.
JR
JUAN CARLOS R.
A solid solution for business communications
What we value most is that it integrates easily with the CRM we were already using. That saved us a lot of time and avoided having to constantly switch platforms.
About
What is CloudTalk?
Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.
Details
Year Founded
2016
Website
www.cloudtalk.ioHunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
