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CloudTalk

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1,629 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2016

Profile Name

Star Rating

1040
494
66
12
16

CloudTalk Reviews

Review Filters
Profile Name
Star Rating
1040
494
66
12
16
SL
Samantha L.
IT Manager at Altria Theater
01/08/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Modern Cloud Calling Made Effortless with Powerful Integrations

CloudTalk establishes a modern and cloud supported calling system, which is simple to run and no telecom needs The app contains versatile call management features, like call queues, recording, voice mail and others CloudTalk has powerful relationship with programs like CRM, marketing apps, helpdesk among others The app has magnificent support for international calls, where it allows users to get local numbers and reach global customers Calls can be remotely received by the agents and this simplifies engagement
MV
Miguel Ángel V.
01/07/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Easy integration with tools and audit logging

The ease of linking it with HubSpot. Data synchronization is instantaneous and workflows become much more agile. It is key to having all the information centralized effortlessly.
DM
Daniela Cristina M.
01/07/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Ease of use and integration that optimize daily work

I especially like the ease of use of the platform, the quality of the calls, and how intuitive it is for managing communications. Additionally, the integration with other tools and the support make daily work more efficient and organized.

About

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HQ Location:
New York

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What is CloudTalk?

Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

Details

Year Founded
2016