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CloudTalk

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1,844 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2016

Profile Name

Star Rating

1166
574
74
13
17

CloudTalk Reviews

Review Filters
Profile Name
Star Rating
1166
574
74
13
17
Dávid B.
DB
Dávid B.
06/18/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy to Use, Simple Number Switching, and Great Call Quality

Easy to use, and it’s simple to switch between numbers. Call quality is good as well.
Marwan E.
ME
Marwan E.
06/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

CloudTalk has simplified our customer communication and improved our team's efficiency.

We've had a really good experience with CloudTalk so far. It's easy to use, integrates well with our CRM, and makes managing customer calls much more convenient. The call quality has been reliable, and the AI features, like call summaries, help save time. The setup process was straightforward, and whenever we've needed support, the team has been quick to help. Overall, it's been a great investment for our business and has made our daily workflow much smoother.
Sudhir P.
SP
Sudhir P.
06/11/2026
Validated Reviewer
Verified Current User
Review source: Organic

Simple, Scalable VoIP System with Great Call Quality

The call quality is very stable even with international routing, which is not always the case with VoIP tools. Setup is also fairly quick—you don’t need a heavy IT process to get started.

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HQ Location:
New York

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What is CloudTalk?

Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

Details

Year Founded
2016