Nextiva
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The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
XBert is an AI employee that streamlines customer communications for businesses. It answers calls, texts, and chats, identifies customer needs, takes action on requests, and transfers interactions to your team with full context preserved. Perfect for small businesses and startups looking to reduce manual communication workload, improve response times, and add 24/7 coverage without hiring additional staff. Try XBert free for 14 days. FEATURES • Communication automation: Handles your calls, texts, and chats automatically so you don't have to. • Customer intent: Figures out exactly what your customers need as soon as they reach out. • Request management: Takes action on common customer requests on your behalf. • Smart handoffs: Passes conversations to your team with all the background info included. • Always on: Provides 24/7 support so you never miss a customer message. • Efficiency: Cuts down your daily manual workload so you can focus on other tasks.
Nextiva Reviews
James S.
IT member at Personnel Plus, IncGreat Company and Better Customer Service
Verified User in Hospital & Health Care
Reliable Candidate Texting, But Occasional Display Glitches and Hard-to-Resolve Support
Verified User in Non-Profit Organization Management
Excellent Reliability
About
What is Nextiva?
Nextiva empowers businesses to manage their communications, productivity, and customer relationships on a truly unified platform. Businesses that do not know, understand, and remember their customers will go out of business.