I like the online platform that you can use to make and receive calls and the mobile app option. The easy admin interface is a plus for me because when it works, it makes it quick and convenient to make changes to the automatic flow phone tree and update greetings on phones.

I like the call quality; most of the time, it's really good. I like the ease of use and the ability to check messages remotely and make calls remotely.

I find Nextiva very effective for scheduling installations for my company. It's always clear and concise, and customers can hear us well, making the process quicker. I like the fact that you can text with customers easily on Nextiva, which is convenient since some customers prefer calls while others like texting. When we text with customers, it is easy to refer back to the information.