When we moved to Nextiva in 2018 both the support and tools were really good. With Nextiva we were able to take our entire company virtual in 2020 and while we had to add some workarounds for some features such as callboard. Wallboard was designed to run on a monitor in an office and we had to get really creative to find a solution that worked first for distributed offices and then later for a fully remote workforce.

I like the online platform that you can use to make and receive calls and the mobile app option. The easy admin interface is a plus for me because when it works, it makes it quick and convenient to make changes to the automatic flow phone tree and update greetings on phones.

I like the call quality; most of the time, it's really good. I like the ease of use and the ability to check messages remotely and make calls remotely.