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Dialpad

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4,698 reviews
  • 3 profiles
  • 16 categories
Average star rating
4.4
Serving customers since
2011
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Dialpad Reviews

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Profile Name
Star Rating
3160
1153
242
63
77
Kaushik C.
KC
Kaushik C.
03/26/2026
Validated Reviewer
Verified Current User
Review source: Organic

Awesome AI transcripts, summaries, voicemail, and seamless MS Dynamics 365 sync

1. AI Features and that arrow if you click on it - you can actually see the call transcript 2. Summary feature is also awesome. 3. Voicemail feature 4. Sync with our CRM - MS Dynamics 365 5. I have dialpad on my mobile too - so I don't miss any prospect calls.
Ioan F.
IF
Ioan F.
03/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Live Transcripts and Chat Make Every Call Effortless

Being able to easily call any number, seeing the transcript in real life during the call and having a live chat is life saving.
Cristiano L.
CL
Cristiano L.
03/24/2026
Validated Reviewer
Review source: Organic

Efficient Communication Tool with Stellar AI Integration

I use Dialpad Connect to interact with my company teammates and truck drivers, mainly through voice calls. I like how easy it is to handle more than one call at the same time and transfer calls without disruptions. The fact that I can use Dialpad Connect on both my cell phone and PC is a big plus. I'm pleased with the AI integration, which provides summaries, transcripts, and recordings of each call, making it easier to review information from past conversations and keep accurate records. Setting it up was very easy, and I managed to get it going on both my devices quickly.

About

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HQ Location:
San Ramon, California

Social

@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011