The overall look of the app is modern, and it’s easy to find what you’re looking for. It integrates well with Zendesk, syncs with our contacts, and updates the phone book in Aircall. The Windows app is fast and loads without any issues. For our business, the price is the most competitive. They respond to our support tickets quickly and thoroughly, and their AI chatbot helps us when we get stuck. Review collected by and hosted on G2.com.

Sometimes my computer hardware interferes with the call, and the other person can’t hear me. I’ve found it helps to make sure there aren’t too many audio devices connected at once, since that can confuse the application. Review collected by and hosted on G2.com.