--- title: Crexendo Reviews meta_title: 'Crexendo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 354 reviews by the users' company size, role or industry to find out how Crexendo works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 354 scale: '5' date_modified: '2026-07-13' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Crexendo Reviews **Vendor:** Crexendo Business Solutions **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.9/5.0 **Total Reviews:** 354 ## About Crexendo Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo® VIP™ platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device. ## Crexendo Pros & Cons **What users like:** - Users commend the **exceptional customer support** from Crexendo, highlighting knowledgeable and responsive team members like Jon Butts. (83 reviews) - Users highlight the **exceptional support** from Crexendo's team, making the transition and training process seamless and efficient. (75 reviews) - Users commend the **exceptional customer service** from Crexendo, noting helpful, responsive support throughout the transition process. (52 reviews) - Users appreciate the **ease of use** with Crexendo, highlighting the straightforward setup and helpful customer support. (47 reviews) - Users commend the **easy setup** process with Crexendo, highlighting helpful support that made transitions smooth and enjoyable. (44 reviews) - Reliability (32 reviews) - Easy Implementation (28 reviews) - Quick Setup (23 reviews) - Features (21 reviews) - User Interface (21 reviews) **What users dislike:** - Users often face **call issues** with Crexendo, particularly during ISP outages which disrupt functionality. (7 reviews) - Users find the **complex processes** of Crexendo challenging, often requiring external IT support for implementation. (6 reviews) - Users find that reaching customer support for Crexendo can sometimes be a **hassle** , impacting their overall experience. (5 reviews) - Users find the **difficult navigation** of the Crexendo app impacts efficiency and complicates feature utilization. (5 reviews) - Users experience issues with **number limitations** and spam call identification, which impacts their overall satisfaction. (5 reviews) - Users find the **initial payment requirement** of Crexendo inconvenient before the service is fully utilized. (4 reviews) - Users find the **lack of intuitiveness** in Crexendo's design hampers efficiency and complicates navigation and setup. (4 reviews) - Poor Customer Support (4 reviews) - Contact Management (3 reviews) - High Cost (3 reviews) ## Crexendo Reviews ### 1. Reliable Global Calling with a Simple, Centralized Dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Luciana S. | IT Manager , Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Crexendo?** Crexendo is a brilliant cloud based solution that delivers consistent and reliable calls across the globe The software has a simple dashboard that helps us manage voicemails, calls and extensions efficiently Crexendo has unified communication measures that include collaboration tools, messaging and voicemail The program addresses the growing number of calls in a company, and there is no change in infrastructure that a company has The program makes the customer support process more reliable and responsive, more so during the onboarding phase I like the flexibility of auto attendant services and call routing and this amplifies the call management process We get a centralized administration from Crexendo and this manages all communication and users in a single platform **What do you dislike about Crexendo?** The interface for Crexendo feels outdated, and some areas needs some modernization The configuration of Crexendo demands high technical involvement to make everything work Some integrations may not be handled by norma users, they need more technical support **What problems is Crexendo solving and how is that benefiting you?** Crexendo has significantly strengthened communication, by establishing successful cloud call systems that reach all audiences The app ensures our remote team are well distributed and they stay connected through messaging and voicemail services The app has simplified the extension management, auto attendant, and call routing, more so when organizations are growing We have significantly reduced the communication costs, by eliminating all other tools that we had deployed to support engagement The app has largely improved on our customer support, something that translates to more sales and revenue increase Crexendo is cloud supported and this gives information access to all stakeholders despite their location ### 2. Smooth Setup and Fast, Attentive Support from Carol Kloss and Romina Bonaobra **Rating:** 5.0/5.0 stars **Reviewed by:** *Arrow R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Crexendo?** Carol and Romina were both very easy and fast to work with. I was able to transfer the phones and start the new system very smoothly with their attentiveness and help. **What do you dislike about Crexendo?** Nothing to dislike as of now. Everything has worked well up to this point. **What problems is Crexendo solving and how is that benefiting you?** Crexendo comes from a local sales rep, Carol Kloss, which is a benefit in itself. I was having problems with my system not working quite often, a customer could not hear us on the other line. Hoping that this new system will solve that issue. ### 3. Affordable and Effective Phone Solution **Rating:** 5.0/5.0 stars **Reviewed by:** RPS A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Crexendo?** I use Crexendo for our business phone and recently upgraded to an AI Receptionist, which has freed up my time to focus on other areas of the business. Crexendo is easy to use, affordable, and effective. I like the mobile app because I can work from anywhere, and it's especially nice to handle calls while on the road. The initial setup was easy, and the platform is easy to use. I also appreciated Kiloh's help in implementing our AI system; he was very responsive and did what he promised. **What do you dislike about Crexendo?** Can't think of anything I do not like and I have been using it several years **What problems is Crexendo solving and how is that benefiting you?** Crexendo frees up my time to focus on other business areas. It's easy to use, affordable, and effective. I like the mobile app because I can work from anywhere, which is great for handling calls on the road as a small business. ### 4. A Forward-Thinking Cloud Communications Leader **Rating:** 5.0/5.0 stars **Reviewed by:** Kalpesh S. | Sr. Recruiting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Crexendo?** What I like best about Crexendo is its strong focus on innovation in cloud communications while maintaining a customer-first mindset. The company’s commitment to delivering scalable, reliable UCaaS solutions and continuously improving its platform demonstrates both vision and execution strength. I also appreciate the collaborative culture and the opportunity to contribute meaningfully in a growing, technology-driven organization. **What do you dislike about Crexendo?** As Crexendo continues to grow, one area of opportunity is ensuring that internal processes and communication scale at the same pace as the business. With growth often comes evolving priorities, and improving cross-team alignment could further enhance efficiency and collaboration. **What problems is Crexendo solving and how is that benefiting you?** Crexendo is solving the challenge of fragmented and outdated communication systems by providing unified, cloud-based UCaaS solutions. This helps businesses streamline communication, improve collaboration, and reduce infrastructure costs. For me, it’s beneficial because it allows me to be part of delivering meaningful, modern solutions that directly impact business efficiency and customer satisfaction. ### 5. Hassle-Free Switch to Crexendo with Helpful Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rick K. | Principal Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Crexendo?** I really like how easy it was to transfer my phone service to Crexendo. The switch was straightforward and hassle-free. The customer service has been very helpful with setting up everything to make things work well. The fact that I have 2 desk phones, can use my cell phone or computer to make calls is awesome. I use my phone system all of the time. **What do you dislike about Crexendo?** I don’t think it’s Crexendo’s fault that I’m not quite savvy enough to set up all the features on my system, but that’s exactly why I reach out to customer support for help. **What problems is Crexendo solving and how is that benefiting you?** Being a one-person business, Crexendo has solved the problem of handling my phone calls. From setting the hours that I am open and can take calls or by sending email messages with text of the phone message when I am unable to answer my phone. ### 6. Essential for Remote Transition, Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Crexendo?** Honestly, what I like most about Crexendo is the service we receive, specifically from Kiloh Smith, who has been working with us recently. Kiloh is super easy to work with, knowledgeable, friendly, upbeat, and always has our best interests at heart. We love working with him and would give him five stars. **What do you dislike about Crexendo?** I think we've had to embrace improvements along the way as we were a very low tech company prior to Crexendo. Sometimes it was a lack of understanding on our part for the technology or the advancement of technology. The initial setup was pretty complicated as I recall, and there was a bit of a learning curve, but we overcame it fairly quickly, through lots of support **What problems is Crexendo solving and how is that benefiting you?** Crexendo helped us transition to remote work during COVID, allowing us to provide essential services by integrating telephone technology into our employees' homes, something we had never done or even considered. So needless to say we were starting from zero and Crexendo made it all happen fo us. ### 7. Time-Saving Phone System with Reliable Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jason W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Crexendo?** I like that Crexendo's phone system saves us a lot of operator time by allowing people to follow prompts without needing to talk to a person. The phones are pretty, and I appreciate that we've had reliable service, as I don't think we've been without it in the three years I've been with the company. I also like that they're an Arizona company. **What do you dislike about Crexendo?** One thing that frustrates me is that when you're setting up a series, in terms of what happens next, and how call routes and such can be done in multiple ways. The team sets up things differently, so if you get somebody else helping you when you call on the inbound line for support, they might not know how the other person did it, and it creates a mess. It's time-consuming, and it's unnecessary. They should just pick one way to do it, and everybody should be trained the same way. It'd be so much better. **What problems is Crexendo solving and how is that benefiting you?** Crexendo saved us operator time as people can follow prompts without talking to someone, which saves a lot of time. ### 8. Crexendo Simplifies Calls, Messaging, and Collaboration in One Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Crexendo?** What I like best about Crexendo is how it combines business communication tools into one easy-to-use platform. It makes it easier to manage calls, messaging, and collaboration without juggling multiple systems. **What do you dislike about Crexendo?** One downside is that, like many business communication platforms, there can be a learning curve when setting up advanced features or getting everything customized the way you want. Once it is configured, though, it becomes much easier to use. **What problems is Crexendo solving and how is that benefiting you?** Crexendo lets me use a software phone on my cell phone, which means I do not have to pay for a separate carrier line for business calls. That saves money and makes it much easier to manage business communication from one device. ### 9. Crexendo Makes Missed Calls Easy with Email Transcription and Call Forwarding **Rating:** 5.0/5.0 stars **Reviewed by:** Karla S. | Director of Payroll and Benefits, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Crexendo?** The Crexendo phone system provides an email recording and transcription of a missed call straight to your inbox. It also allows forwarding of your phone to your mobile phone when I'm on the go. **What do you dislike about Crexendo?** Desk top phone systems are being replaced by cell phones. **What problems is Crexendo solving and how is that benefiting you?** Crexendo customer service is wonderful at helping with any issues such as reassigning a phone device and phone number to a different employee. ### 10. Excellent Experience: Prompt Support and Expert Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Julie R. | Hospitalist RN, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Crexendo?** From the team’s prompt responses and Jim Hall’s help in finding the right plan and equipment to meet our needs, to the expert onboarding we received from JV, our experience has been excellent. **What do you dislike about Crexendo?** There is nothing I don't like at this time. **What problems is Crexendo solving and how is that benefiting you?** JV is working to solve an issue with our caller ID. The outgoing calls are displaying an area notorious for SPAM calls in our area. JV is working to fix that. ### 11. Crexendo: Flexible Phone Options, Easy Portal, and Always-Available Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Crexendo?** Crexendo works great for our needs. With multiple phone lines and the ability to use the app, desk phones, or a web browser, it helps us to do our work as a small nonprofit. Super easy with the portal to change settings or outgoing messages and support is always available when you need them! **What do you dislike about Crexendo?** The intregration of AI is a new feature that I have not had a chance to try, but gives new capabilities. **What problems is Crexendo solving and how is that benefiting you?** Crexendo helps us save time with connecting with participants, donors, and community partners. ### 12. Flexible Telecommunication with Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Crexendo?** I like that Crexendo provides the flexibility to always have access to my office account and voicemails, which is really useful for our staff who work remotely. The Crexendo mobile app lets them work as if they were in the office. I also find the voicemail transcriptions much easier and faster to read and then I can listen if something is unclear. **What do you dislike about Crexendo?** The administrator interface for setting messages, time frames, etc., is a little confusing. After 5 years I understand it but it could be better. **What problems is Crexendo solving and how is that benefiting you?** Crexendo provides flexibility with its mobile app, allowing our remote staff to work seamlessly as if in the office. The voicemail transcription feature makes it easier and faster to manage voicemails. ### 13. Seamless Setup and Time-Saving AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Crexendo?** I like that Crexendo eliminates the need for a receptionist because the AI receptionist effectively answers about 60% of all questions related to our products and services, directs phone calls to the correct department, and weeds out unwanted solicitations. The AI feature is fantastic as it provides more flexibility and saves us time by allowing me to answer phones without being stuck at my desk. The setup was extremely easy and seamless, making the transition smooth. Overall, Crexendo is a better system and I appreciate these features. **What do you dislike about Crexendo?** nothing yet **What problems is Crexendo solving and how is that benefiting you?** I use Crexendo for company phones, eliminating the need for a receptionist. The AI handles about 60% of questions, directs calls to the right department, and weeds out unwanted solicitations. The flexibility and AI features save us time. ### 14. Helpful Staff, Easy-to-Use Phones, and Fast Support **Rating:** 5.0/5.0 stars **Reviewed by:** Senior Helpers of Henderson R. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Crexendo?** The staff is very helpful, the phones are easy to use, and I get fast responses whenever I have questions or concerns. **What do you dislike about Crexendo?** There is nothing I don't like about Crexendo. **What problems is Crexendo solving and how is that benefiting you?** We are having an issue with our caller ID. They are working to solve the problem so our caller ID reflects correctly whenever possible. ### 15. Franchise Owner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Crexendo?** I like Crexendo because it provides clean phone systems that give us the ability to communicate effectively with our clients and referral partners. I appreciate mostly the ease of use. I also like the features associated with forwarding calls and managing from our cell phones. The initial setup was very easy thanks to Jim Hall and John McGarry, who were great from beginning to end, ensuring we were comfortable and familiar, and that all our questions were answered. **What do you dislike about Crexendo?** I have not found anything that I dislike. **What problems is Crexendo solving and how is that benefiting you?** I use Crexendo for our office phone system, allowing us to communicate effectively with clients and referral partners. The ease of use and features like call forwarding and mobile management are beneficial. ### 16. Carly uehlein **Rating:** 5.0/5.0 stars **Reviewed by:** Cali R. | Executive Success Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Crexendo?** Carly has truly gone above and beyond in helping me, and I can’t say enough good things about her. I’m brand new to managing our phone system, and she has been incredibly patient, informative, and knowledgeable with every single question I’ve had. She’s also been amazing in helping with porting a new line and making sure several users were added correctly and seamlessly. Her support has made this entire process so much easier and less overwhelming. I genuinely appreciate her time, guidance, and willingness to help — she’s been fantastic to work with! **What do you dislike about Crexendo?** The length of the contract and the cost. **What problems is Crexendo solving and how is that benefiting you?** The ease of having multiple ways to add users ### 17. Great Phone & Text Service, but Service Changes Can Feel Complicated **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Crexendo?** The phone and text service itself are both very good and fairly easy to use. The process of ordering and working with the sales team, especially Carly, was excellent. The support team is helpful and responsive, but know that you may have to contact them often, especially if you are updating or changing your service. **What do you dislike about Crexendo?** It is convoluted and all services are not user friendly. It has taken several months to successfully update our service after we upgraded. One of our phone lines is still not working correctly. **What problems is Crexendo solving and how is that benefiting you?** We are able to have constant communication with our clients. ### 18. Easy to Reach, Highly Responsive Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Crexendo?** Customer Service is easy to get ahold of and very responsive. Kellen is our representative and he has been great to work with. **What do you dislike about Crexendo?** Bit confusing to see what the different lines we pay for are being used for, app is also not the most modern and somewhat difficult to navigate. **What problems is Crexendo solving and how is that benefiting you?** Not wanting to provide business cellphones to each employee, but still allowing them to have a business phone number ### 19. 5 Star Review - Seamless Migration Thanks to Carly & Karoline’s Amazing Help **Rating:** 5.0/5.0 stars **Reviewed by:** Keri M. | Office Manager - Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Crexendo?** I can’t say enough great things about Carly and Karoline from the Crexendo migration team — they have been phenomenal throughout this entire migration process! From start to finish, their professionalism, patience, and dedication have made what could have been a stressful experience feel smooth and completely manageable. Every single time I’ve reached out — whether by email or with a quick question — they’ve responded immediately with such a helpful, positive attitude. They’ve answered every question I had (and there were quite a few), always taking the time to ensure I fully understood each step. Even more impressive, they resolved every single issue I encountered — quickly, efficiently, and with zero hassle on my end. It’s rare to find support that is this responsive, knowledgeable, and genuinely kind. Carly and Karoline went above and beyond at every stage, and I’m so grateful for their support. Thank you both for making this transition not only successful but actually enjoyable! **What do you dislike about Crexendo?** I do not have 1 single complaint about Crexendo **What problems is Crexendo solving and how is that benefiting you?** Our phones were extremely outdated, behind in technology and not capable of sustaining service after migration. Carly & Karoline reached out, provided us with an easy option of phones to replace ours and made sure we are functioning properly. ### 20. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Greg S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Crexendo?** A telecom vendor referred me to Crexendo. a year ago. We have steadily been adding users, and Kiloh worked with us recently to consolidate the term date for all our numbers into a single date and worked out a great renewal deal for us as well :) **What do you dislike about Crexendo?** Provisioning new numbers is still a manual process, but you can create/edit/delete/assign users to numbers through the portal easily. **What problems is Crexendo solving and how is that benefiting you?** Centrally administered US phone numbers for overseas workers initially and now for US users since we just ditched our hardware PBX system. ### 21. Helpful Sales Team and a VOIP System That Works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Crexendo?** The sales team (Kiloh) is very helpful! The VOIP system is helpful for us. **What do you dislike about Crexendo?** The app can be hard to navigate. For example, it is hard to find your voicemails and missed calls. **What problems is Crexendo solving and how is that benefiting you?** The use of a VOIP system allows us to use our personal cell phones instead of purchasing company phones. ### 22. Consistently Pleasant Support and Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Ambar N. | Executive Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Crexendo?** Jon Butts in Sales was consistent and patient. He followed up regularly without being overbearing and was so pleasant to speak with each time. The devices they sent over are the devices that we discussed and they arrived earlier than expected. They were extremely simple to set up. Mike Gierut from implementation was also very personable as well as consistent in ensuring that we had a smooth transition. We hit a bit of a snag with one of the devices and Mike quickly got IT looped in and Cris Montoya came in and fixed the problem before porting was scheduled to happen. Everyone involved in the process made it so easy for me to not only choose Crexendo but feel confident in having made the right choice. **What do you dislike about Crexendo?** So far, there isn't anything that I'm disliking about Crexendo. **What problems is Crexendo solving and how is that benefiting you?** Most businesses are moving away from Analog phones and while our business is small and preferred the trust and reliability that analog phones offer, Crexendo really is proving why they are so highly rated. If there is a problem with the system (such as one of the devices not functioning properly) their support team is ready to solve the problem with such a positive attitude for the client! ### 23. Microtronics telephone system **Rating:** 5.0/5.0 stars **Reviewed by:** Susan J. | Admin. Clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Crexendo?** We had a terrific Customer Representative, Brenda. She made the transition very easy. Phones were here and set up for the port over day. Everything went smoothly. We were able to have a learning session for all employees and another one for administration. This has never been provided for the last 2 phone company changes. Karen has been there for support when needed, since the change occurred. Our new phone system allows us to see who is using the phone from the screen before passing a call through. **What do you dislike about Crexendo?** We don't have any complaints at this time. **What problems is Crexendo solving and how is that benefiting you?** Consistent phone service was a problem with the previous provider. The "all call" feature is enabled on these phones to find an employee needed on the phone. The voice mail consistently is in our email so it can be forwarded or even read in the portal. ### 24. Expediated Smooth Transition **Rating:** 5.0/5.0 stars **Reviewed by:** Omega F. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Crexendo?** We were tasked with making a transition in less than a week, normal turnaround time is 30 days. But the Crexendo team made it happen! The informatnio was clear, the team was cooperatie and available whenever i had a question. Devices were delivered timely and easy to install. The portal is AWESOME! Jon Butts and Mike Gierut were so great that once the switch happened, (I was out of the office) staff didn't realize a switch had occurred. That's how smooth it was. It was simple to train my staff and set up my field staff with thier lines as well. I would recommend Crexendo, if you are in search of a new phone system. **What do you dislike about Crexendo?** The only thing I don't like about Crexendo - is that we didn't discover them sooner :) **What problems is Crexendo solving and how is that benefiting you?** More features with the addition of a portal to make changes as needed on our own ### 25. Reliable Phone System with Great Support and Potential for Improved Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Phoebe C. | National Sales Manager & Brand Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Crexendo?** I appreciate that Crexendo allows us to effectively manage and route our company phone numbers to different places worldwide, which is crucial for our operations. The shared phone tree feature enables seamless call answering across our team, enhancing our communication. Additionally, I value the excellent support from our consultant, Kiloh, who has been incredibly helpful and managed to secure a good price for us. This assistance has not only optimized our setup but also contributed to reducing our operational costs. Using Crexendo over the past five years has been a reliable experience, and it supports our integration needs, like functioning smoothly with Bullhorn, our ATS system. Although the system was already set up when I took over, it hasn't presented any significant challenges, making my daily operations more efficient. **What do you dislike about Crexendo?** I wish the Crexendo app can be updated to be more user-friendly. The current design or interface seems to lack intuitive navigation, which can decrease efficiency. Additionally, a more streamlined process for reviewing all my voicemails would be beneficial. The ability to convert voicemails to text would make it much easier for quick reference and management. I also encounter occasional issues when trying to forward phone calls to different users, suggesting that the call forwarding feature might need improvements in reliability. **What problems is Crexendo solving and how is that benefiting you?** Crexendo allows us to call and answer calls worldwide, share a phone tree for team call handling, and helps in daily operations while saving costs. ### 26. Desire to understand my company needs, knowledgeable, great communication skills and courteous **Rating:** 5.0/5.0 stars **Reviewed by:** Omer R. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Crexendo?** What I like best about Crexendo is the excellent customer service provided by my account representative, Kiloh Smith. Kiloh keeps me well-informed, responds promptly to all inquiries, and demonstrates outstanding knowledge of both the products and the telecommunications industry. His professionalism and consistency make managing my account a smooth and positive experience. I truly appreciate the personal attention and expertise he brings to every interaction. **What do you dislike about Crexendo?** The only area I would like to see improved is the hold time when calling in for support. While the service is great once connected, shorter wait times would make the overall experience even better. **What problems is Crexendo solving and how is that benefiting you?** Toll-free numbers on my websites and my Crexendo app on my cell phone to mask my cell phone number which provides a more professional appearance. ### 27. Smooth Communication, Reliable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sam R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Crexendo?** Crexendo has continued to work well for us, keeping our calls organized and smooth, and Kiloh has always been quick to help whenever we need something adjusted **What do you dislike about Crexendo?** things have been running smoother, and some of the small issues I mentioned earlier have improved. The system has been more stable, and support from Kiloh has continued to be quick and helpful whenever we needed anything **What problems is Crexendo solving and how is that benefiting you?** I use Crexendo for our business phone system. It helps route calls where needed, reducing missed customers and confusion during busy times. The voicemail and call forwarding are easy to manage, and overall, it keeps our dispatching more organized. ### 28. Easy Onboarding, Supportive Staff, and Flexible Call Routing at a Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Crexendo?** I really like that I can route calls to my cell phone, which lets me make and receive calls even when I’m not in the office. Onboarding was easy and the staff were very supportive. The services provide all the functions I need at a great price. **What do you dislike about Crexendo?** I have not had any negative experiences with it. **What problems is Crexendo solving and how is that benefiting you?** The AI-powered automatic call router helps customers reach the right staff member so their needs can be addressed efficiently. ### 29. Kellen Bell and Tammy Ivie at Crexendo are the Best **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna B. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Crexendo?** Number of Features and customer support. **What do you dislike about Crexendo?** Implementation wasn't easy. I had to bring in IT. I was hoping I could do it myself. **What problems is Crexendo solving and how is that benefiting you?** We are an essential service provider, we provide potable water to 1850 residences and Century Link our old phone provider, told us that the soonest they would have us back up and running was 30 days. It didn't matter that we were a government entity, essential service provider, and that wild fires were happening all around the district and we needed to be in contact with emergency services because "we provide the wet stuff that you put on the red stuff!" I finally had to inform the county supervisors, the ACC, Attorney General office, and FTC. That was the only way service was going to get back on and that took 2 weeks. My IT specialist and my enternet provider recommended Crexendo and the number of options we have compared to Century Link, the amount we pay compared to Century Link, and the and customer service Crexendo provide us is amazing compared to Century Link. ### 30. A Great Service With Fantastic Team Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2025 **What do you like best about Crexendo?** What I appreciate the most about Crexendo is their outstanding support. Unlike most vendors I have worked with, I consistently receive same-day responses, sometimes even within the hour. Whenever I reach out, the entire team is ready to provide assistance and guidance. This level of support is crucial for me because of the demands of my job. Occasionally, emergencies arise where I need to set up a specific service under a tight deadline. Based on my experience with Crexendo, I feel confident that I can depend on them in these time-sensitive situations. Beyond their support, the service itself is excellent from an administrative standpoint. I value the wide range of options and features available for managing phone numbers, assignments, voicemails, and more. **What do you dislike about Crexendo?** At this time, I haven't had any negative experiences with Crexendo. As I mentioned before, there are many options and features available for managing phone lines. Occasionally, it can be a bit confusing or even overwhelming to figure out what each feature does when setting up a specific configuration. However, that might just be my personal experience and it all comes down to getting familiar with the system like all things, and it's not as much of an issue as it may sound. Thanks to the excellent support, it's easy to get clarification on how to achieve a particular setup, whether by reaching out directly or by consulting the supporting documentation. **What problems is Crexendo solving and how is that benefiting you?** Crexendo addresses our need to have office phone lines available via VoIP, which can also be integrated with services like Teams or accessed through a mobile app. This flexibility is highly beneficial for us, as it allows the choice between using a traditional desk phone or a software-based number, depending on our needs. ### 31. Great overall company. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott K. | Past President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Crexendo?** What I liked most was how friendly the account reps were and how easy the onboarding process was. Pricing felt very comparable, if not better. I also appreciated how simple it is to use the app and the web login. **What do you dislike about Crexendo?** absolutely nothing. everything was great from start to the word Hello **What problems is Crexendo solving and how is that benefiting you?** right now transitioning from last years team to the new team leading the non-profit. ### 32. Top-Notch Product with Extraordinary Human Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Crexendo?** The product is top notch, but the support is extraordinary. Any issues, questions, etc and you get to speak to an actual human, who is knowledgeable, helpful, and resolves any issue right away. Pricing is competitive, and performance and integration excellent. **What do you dislike about Crexendo?** I really don't have any issues or dislikes **What problems is Crexendo solving and how is that benefiting you?** We have a small firm, and the number of users have changed. We were looking for a reliable system at an affordable price, and someone to work with us on options. Crexendo has been excellent in this regard. ### 33. Extremely Happy with Crexendo Phone System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Crexendo?** Our salesman Jim Hall was very knowledgeable and was there for questions throughout the sales process, contract and implementation. The implementation was effortless. Our project manager Jose Rodriquez was very knowledgeable. We received the phones promptly and they were literally plug and play. By far the easiest implementation and transition I've ever experienced. The platform is very user-friendly, and their VIP meetings feature has saved me countless hours that I would have otherwise spent transcribing meeting minutes. The AI summary was spot on. The overall cost of the cloud-based phone provided vs our old provider has resulted in over $300 per month in savings. Their customer support was very helpful and easy to communicate with when helping with an issue. The system was everything it was advertised to be! **What do you dislike about Crexendo?** Honestly, I haven't encountered any drawbacks while using Crexendo. **What problems is Crexendo solving and how is that benefiting you?** As a public transportation provider, having a dependable phone system has been crucial to our daily operations. The inclusion of a VIP meetings app was an unexpected bonus, and it has truly transformed the way we hold our meetings. ### 34. Lowered Our Overall Service Costs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Crexendo?** It will lower our overall bill for services. **What do you dislike about Crexendo?** We had to add more hardware to do overhead paging. **What problems is Crexendo solving and how is that benefiting you?** Better voice quality that allows us to better help our customers. ### 35. Crexendo has met all of our expectations and more. **Rating:** 5.0/5.0 stars **Reviewed by:** Len M. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Crexendo?** Their SMS system is surprisingly good; we use it to reach out to our customers all the time. **What do you dislike about Crexendo?** I have not found anything that i dislike about Crexendo! **What problems is Crexendo solving and how is that benefiting you?** Crexendo has solved our costly PBX that we have inhouse. We have managed to save money, implement a no no-nonsense voip system, and finally remove our costly PBX. Jon Butts was able to understand my needs and help us implement a system that was right for our company. Jon walked through everything with an incredible attention to detail that we needed as a touring agency in Zion. If you ever get Jon as an Account Executive he will absolutely treat you right and follow up with you to make sure your system has been implemented properly. Excellent Account Executive! ### 36. Exceptional, Professional and Expeditious **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin J. | Marketing & Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Crexendo?** I would literally shout it from the rooftop if they needed me to when it came to working with Crexendo and the team. They were so friendly and committed to making sure we had the right solution for our VOIP system including revising quotes after we needed to change and add services from our original specs. Adam our initial point of contact would respond to my emails almost immediately it seemed like including while he was away for personal reasons! That is crazy. No one should work while they out of office (I told him as much), but that was just how much they cared about making sure we were taken care of and had all the information we needed when making the decision on what company to work with. When it came to the install, Mike (our installation point of contact) made sure we were all setup to go and it was seamless. They shipped the equipment to us and then we had a virtual meeting to go over everything. Day of changeover, the transition barely caused more than 5 minutes of downtime and that was only because we had to unplug our old phones prior to the porting to plug in the new ones. But then Mike was right on it making sure everything was working and in less than 30 minutes the day of porting, we were done and it was over. After the new service was up and running, both Adam and Mike have reached out to make sure it was working properly and that we were having no issues and continue to do so even weeks after the transition. They've also made sure we know how to contact support if we ever need it. Given my experience with other companies, I would 100% never hesitate to recommend Crexendo to others looking for similar services. It was certainly the best and right choice for us. **What do you dislike about Crexendo?** Absolutely nothing. Again they were so easy to communicate with and then work with, that there was never a problem they couldn't solve for us very quickly. **What problems is Crexendo solving and how is that benefiting you?** Crexendo made sure we had an affordable VOIP option and that is very beneficial when you are a mostly grant funded operation. We don't have a lot room in our budget for excessive operational expenses. ### 37. Great Value, Seamless PBX Transition, and Excellent Call Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Ohop Mutual L. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Crexendo?** Great features for the price, seamless transition from old PBX, and excellent call quality. **What do you dislike about Crexendo?** We haven't found anything to dislike yet! **What problems is Crexendo solving and how is that benefiting you?** We had an aging PBX with limited phone lines available. Crexendo gave us all the lines we need and so much more. ### 38. Easy Implementation, excellent consumer service, quality product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Crexendo?** The process started with consulting with our sales representative Kimberly. Our office was coming from a hybrid VOIP and traditional phone system. We were concerned about implementation and employee user learning curve. There were other competitors, some less expensive, some more expensive. However, it seemed like Crexendo had a balanced mix of features and support that fit what we were looking for. Kimberly has been very responsive to email communications and ensure any last minute changes to the service agreement were reflected timely. Our implementation specialist Karoline was very communicative and helped push things through in a timely manner once we were ready to pull the trigger. It was very helpful to be assigned to one implementation specialist to help iron out the kinks while we setup. We had some specific needs on how we wanted to setup our incoming vs. outgoing faxes. It took a few tries to get everything ironed out. However, I was very pleased with how receptive the Crexendo team was to ensure everything was setup the way we wanted. **What do you dislike about Crexendo?** Crexendo allows you to make calls via dedicated VOIP phone, mobile, or in Chrome. I have found that some callers may find it difficult to hear me when I am using Chrome vs. mobile app. However this could be due to limitations of the computer microphone. Admittedly I am still fairly new to the ecosystem so I cannot prove a fair assessment of any negative aspects that may manifest over time. **What problems is Crexendo solving and how is that benefiting you?** Ease of deployment of devices moving from traditional phones to VOIP. ### 39. Exceptionally Easy to Use from Day One **Rating:** 5.0/5.0 stars **Reviewed by:** Donna C. | Office and Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Crexendo?** The system is very easy to use and the representative was very helpful. **What do you dislike about Crexendo?** Honestly, I have been using the system for 3 weeks and there is nothing that I dislike. **What problems is Crexendo solving and how is that benefiting you?** We went from a office setting to a remote setting so employees would not use their personal telephone numbers. ### 40. Effortless Setup and Outstanding Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Davien F. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Crexendo?** I love the ease of use and endless features for all employees. Also it was a quick an easy implementation and integration of the users on my end. One of the number one things is the customer support there is never long wait times. Knowing the frequency of the use i am completely satisfied with the product and the team. **What do you dislike about Crexendo?** One downside i have noticed is that the user has to open the app after a week **What problems is Crexendo solving and how is that benefiting you?** It helps integrates all employees into one system and the ease of use and the ability to actually seeing the remote access and setup is awesome! ### 41. Easy-to-Use Phones with Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Darci S. | Manager/owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Crexendo?** The phones are easy to use, and the customer support throughout the process is great! **What do you dislike about Crexendo?** I wish they included dashes when numbers pop up. **What problems is Crexendo solving and how is that benefiting you?** The ease of connecting phones between our tow business locations makes communication much simpler. ### 42. Seamless Experience Across Mobile and Desktop **Rating:** 5.0/5.0 stars **Reviewed by:** Robin T. | Finance Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Crexendo?** You can use it in the app on your phone, or on your desktop computer! **What do you dislike about Crexendo?** I have not updated my voicemail from the generic message. **What problems is Crexendo solving and how is that benefiting you?** Remote employees no longer need to use their personal cell phones. The office manager can now transfer calls to remote employees. ### 43. Christian Brothers Automotive well pleased with Crexendo **Rating:** 5.0/5.0 stars **Reviewed by:** Todd F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Crexendo?** We have been very pleased with the responsiveness that our rep, Kiloh Smith, has given us any time we've had a question or needed any help. Personal attention is more important than ever and he has delivered. Thank you. We switch to Crexendo a few years ago when we needed a new system. The integration was very smooth and the system is easy to use. It has many more features than the old system and we haven't had to deal with any "bugs". **What do you dislike about Crexendo?** As far as I can see there are no dislikes at this time. **What problems is Crexendo solving and how is that benefiting you?** I wanted to get away from the land phone systems and have an internet based phone system. ### 44. Effective Phone System with Caller ID Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Karlee V. | Marketing Director **Reviewed Date:** February 11, 2026 **What do you like best about Crexendo?** I like the different options that Crexendo offers. It assists with all phone systems and records calls for our records and QA. **What do you dislike about Crexendo?** I don't like the overwhelming number of spam calls we receive, and it's frustrating that our caller ID shows as spam when we call clients. **What problems is Crexendo solving and how is that benefiting you?** Crexendo assists with all our phone systems and records calls for our records and QA. ### 45. Easy VOIP transition **Rating:** 5.0/5.0 stars **Reviewed by:** Rodney S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Crexendo?** Crexendo is a cloud based platform and is very easy to manage. We were transitioning our network and voice services and using Crexendo made it easy and seamless to provide VOIP services with minimal disruption to day to day operations. The VIP Portal is easy to use and managing users and their devices are done with ease. **What do you dislike about Crexendo?** I disliked that we had hardware or headsets for our users that weren't compatible with Crexendo's system. After weeks of troubleshooting we found that the headsets we already had from our previous system weren't quite compatible so we had to purchase new headsets for everyone. **What problems is Crexendo solving and how is that benefiting you?** Crexendo is solving our workforce issues with having remote users. Not everyone is in the office these days and the ease of deployment for getting someone up on the Crexendo phone system is quick and easy. ### 46. Cutting-Edge Tech Backed by Expert Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tanner R. | City Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Crexendo?** Modern technology and incredibly helpful and knowledgeable people. Carol is absolutely the best and most caring account manager we have and Tammy was incredible during our setup. **What do you dislike about Crexendo?** This survey requires an input for this question, otherwise I'd say "n/a". **What problems is Crexendo solving and how is that benefiting you?** Clear voice lines, auto attendant to better direct customers we serve, lack of voicemail. ### 47. Start to finish - very helpful team made for a painless implementation. **Rating:** 5.0/5.0 stars **Reviewed by:** John N. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2025 **What do you like best about Crexendo?** The immediate follow-up to questions I had and issues that arose by Mary Jenkins and Carol Kloss allowed me to make decisions quickly and move forward. **What do you dislike about Crexendo?** So far, nothing. Every aspect of managing our phone system has been improved without a single user complaint **What problems is Crexendo solving and how is that benefiting you?** We are a non-profit that provides diverse services to our clients. Getting our clients to the right service provider has always been a high maintenance operation. Crexendo has made management of that process simple and reduced the load on our IT staff and allowing individual teams to better manager their customer interactions. ### 48. Seamless transition from old carrier to Crexendo **Rating:** 5.0/5.0 stars **Reviewed by:** Peter O. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Crexendo?** Their online portal is amazing from an admin perspective. To be able to configure our setup however we'd like is a very valuable and time saving tool. The online portal is easy to navigate and very user friendly. Crexendo's customer support team is accessible and responds to any/all inquiries in a timely manner. **What do you dislike about Crexendo?** The only hiccup was converting our intercom system over from the previous provider to Crexendo- however, the fault had more to do with the previous carries unwillingness to help with the conversion. **What problems is Crexendo solving and how is that benefiting you?** All internal/external phone call handling- Crexendo provided a seamless transition when it came to migration and integration. Also- the features of the online admin portal are great- gives me the ability to customize call routing, auto-attendant, and user profiles up onboarding/termination by myself, as opposed to having to reach out via phone to our old provider. ### 49. Highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole D. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Crexendo?** Crexendo has been very helpful from the beginning. Kyle Grier walked us through the process and has been great to work with. Jeannie has went above and beyond to help us with the implementation process and get everything transferred over to the new system. **What do you dislike about Crexendo?** At this point we have not found anything that we dislike about Crexendo. **What problems is Crexendo solving and how is that benefiting you?** Crexendo has helped us to be able to contact multiple offices with a push of a button. They have been a good asset for our company. ### 50. Switching the Crexendo is one of the best business decisions. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Crexendo?** The product is user friendly, but the best part is the people. Jon Butts has been phenomenal since the first telephone conversation. He is well versed in the product he sales and always available when I have questions. He made the entire process mush easier than I thought possible. **What do you dislike about Crexendo?** Haven't found any dislikes so far. The product is very good. **What problems is Crexendo solving and how is that benefiting you?** Everything is much more streamlined. Our old system was Analog, so being able to update to this type of VoIP has been a game changer for us. The ease of use when communicating has added time to our already over busy schedules. ## Crexendo Discussions - [What is Crexendo used for?](https://www.g2.com/discussions/what-is-crexendo-used-for) - 2 comments - [View Crexendo pricing details and edition comparison](https://www.g2.com/products/crexendo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A08%3A12+-0500&secure%5Bsession_id%5D=f6fc27da-3d29-4a7f-982a-a62fd128470e&secure%5Btoken%5D=e362b437538532d5d6d3a0c38b46a5942ca83f5e23dddcf98614c0cb9d370eca&format=llm_user) ## Crexendo Integrations - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Keap](https://www.g2.com/products/thryv-keap/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Crexendo Features **Channels** - Multi-Channel Coverage - Open Listening **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Integrations - Virtual PBX - SIP trunking services **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Design** - Communications Strategy Development - Create Content - Personalization - Inbound Identification - Regulatory Compliance **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Agentic AI - Contact Center** - Cross-system Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Generative AI** - AI Text Generation - AI Text Summarization **Security and privacy - AI Voice Assistants** - Encrypted communication **Access** - Software Pairing - Browser Extension **Compatibility - AI Voice Assistants** - Cross platform compatibility **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Crexendo Alternatives - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,547 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,369 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews)