- Dialpad Connect is a communication tool that integrates voice, video, messaging, AI transcription, analytics, and other features to streamline business communication.
- Reviewers appreciate Dialpad Connect's user-friendly interface, real-time AI transcription, seamless integrations with other tools, and the ability to multitask, such as making calls and sending text messages simultaneously.
- Users experienced issues with Dialpad Connect such as occasional glitches in call connection, difficulty in navigating to analytics, latency, and the requirement of a stable internet connection, along with some features needing improvement and the mobile app sometimes lagging.