# Best VoIP Providers with Browser Extension Capabilities

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 483

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,500+ Authentic Reviews
- 483+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=18255&focus%5B%5D=16314&focus%5B%5D=70977&focus%5B%5D=71595)

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Webex Suite, Dialpad Connect, Webex Calling, and 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=cisco-webex-suite&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work)

**Sponsored**

### Quo

Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-26T06%3A20%3A51Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=129760&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%2Ff%2Fbrowser-extension&secure%5Btoken%5D=b2fc6aaec1a3431ed0eb4e135bcb66a41402257861079f44d018bffd71745c36&secure%5Burl%5D=https%3A%2F%2Fwww.quo.com%2Faffiliate%2Fg2%3Futm_channel%3DPaid%2520Referrals%26utm_source%3DG2%26utm_medium%3Dpaid%26utm_campaign%3DG2&secure%5Burl_type%5D=free_trial)

### [RingEX](https://www.g2.com/products/ringex/reviews)

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

**Average Rating:** 4.2/5.0

**Total Reviews:** 1,397

#### How Do G2 Users Rate RingEX?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind RingEX?

- **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral)
- **Company Website:** www.ringcentral.com
- **Year Founded:** 1999
- **HQ Location:** Belmont, CA
- **Twitter:** @RingCentral  
61,963 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,726 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Small, 34% Medium

#### What Do G2 Reviewers Say About RingEX?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of RingEX, making communication and collaboration seamless for their teams.
- Users value the **helpful customer support** of RingEX, enhancing the overall experience and usability for everyone.
- Users appreciate the **high-definition voice quality** of RingEX, enhancing communication and customer support experiences.
- Users praise the **user-friendly interface** and **AI note-taking** , enhancing communication and collaboration efficiently.
- Users find RingEX to be **incredibly helpful** for maintaining client connections, enhancing reliability and support.

##### Cons

- Users find the **customer support challenging** , often facing difficulties in communication and unnecessary complications.
- Users find the **complex processes** in RingEX challenging, particularly when navigating setup and administration aspects.
- Users often face **call issues** with RingEX, including inadequate tracking of calls and poor customer support experiences.
- Users find the **customer support difficult to access** , making resolutions more complicated than necessary for known issues.
- Users find the **admin config options unintuitive** , making tasks like changing voicemail messages and hold music overly complex.

#### What Are Recent G2 Reviews of RingEX?

**["RingEX Makes Multi-Time-Zone Business Hours and Call Routing Effortless"](https://www.g2.com/survey_responses/ringex-review-13345292)**

**Rating:** 4.5/5.0 stars

_— foster e._

[Read full review](https://www.g2.com/survey_responses/ringex-review-13345292)

**["Seamless Integration and Exceptional Support"](https://www.g2.com/survey_responses/ringex-review-12608346)**

**Rating:** 5.0/5.0 stars

_— Javier M._

[Read full review](https://www.g2.com/survey_responses/ringex-review-12608346)

#### What Are G2 Users Discussing About RingEX?

- [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for)
- [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments, 1 upvote
- [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products)
- [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office)

### [Dialpad Connect](https://www.g2.com/de/products/dialpad-connect/reviews)

Dialpad Connect ist eine KI-native Geschäftskommunikationslösung, die Anrufe, Nachrichten und Meetings in einer App vereint, mit integrierten Echtzeit-KI-Einblicken, um jede Interaktion zu verbessern. Mit Dialpad Connect können Sie: - In einer einzigen App anrufen, Nachrichten senden und Meetings abhalten - Nahtlos zwischen Geräten wechseln - Sich auf das Gespräch konzentrieren mit Echtzeit-Anruftranskriptionen, KI-Zusammenfassungen und Aktionspunkten

**Average Rating:** 4.4/5.0

**Total Reviews:** 4,041

#### How Do G2 Users Rate Dialpad Connect?

- **War the product ein guter Geschäftspartner?:** 8.9/10 (Category avg: 8.8/10)
- **Telefonieren:** 9.2/10 (Category avg: 9.1/10)
- **VoIP-Nummer:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk-Anrufe:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dialpad Connect?

- **Verkäufer:** [Dialpad](https://www.g2.com/de/sellers/dialpad)
- **Unternehmenswebsite:** Dialpad.com
- **Gründungsjahr:** 2011
- **Hauptsitz:** San Ramon, California
- **Twitter:** @DialpadHQ  
60 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,499 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, CEO
- **Top Industries:** Informationstechnologie und Dienstleistungen, Marketing und Werbung
- **Company Size:** 56% Small, 32% Medium

#### What Do G2 Reviewers Say About Dialpad Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von Dialpad Connect und genießen die intuitive Benutzeroberfläche und nahtlose Integrationen.
- Benutzer schätzen die **Anrufverwaltungs** funktionen von Dialpad Connect und heben die Benutzerfreundlichkeit und die hervorragende Anrufqualität hervor.
- Benutzer schätzen die **Nützlichkeit der KI-Transkription** , die Effizienz und Benutzerfreundlichkeit in ihren Arbeitsabläufen verbessert.
- Benutzer schätzen die **Anrufaufzeichnungsfunktion** von Dialpad Connect für ihre Nützlichkeit und einfache Überprüfung.
- Benutzer lieben die **KI-gestützten Funktionen** von Dialpad Connect, die die Produktivität mit Echtzeit-Transkription und Stimmungsanalyse verbessern.

##### Cons

- Benutzer berichten von **Problemen mit der Anrufqualität** bei Dialpad Connect, insbesondere während wichtiger Gespräche und bei unterschiedlichen Netzwerkbedingungen.
- Benutzer erleben **Verbindungsprobleme** mit Dialpad Connect und haben oft mit Anrufqualitätsproblemen zu kämpfen, die die Kommunikation stören.
- Benutzer finden die **fehlende Funktionalität** frustrierend, insbesondere den Mangel an Optionen über DND hinaus und Synchronisierungsprobleme mit Podio.
- Benutzer erleben **Aufnahmeprobleme** mit Dialpad Connect und äußern Frustrationen über Sprachaufnahmen und Voicemail-Anpassungen.
- Benutzer berichten von **Problemen mit der Anrufqualität** , einschließlich abgebrochener Anrufe und Schwierigkeiten beim Verbinden, was zu Frustration und verlorener Kommunikation führt.

#### What Are Recent G2 Reviews of Dialpad Connect?

**["Benutzerfreundliche Transkripte und einfache Kontaktverwaltung"](https://www.g2.com/de/survey_responses/dialpad-connect-review-13036710)**

**Rating:** 5.0/5.0 stars

_— Alina M._

[Read full review](https://www.g2.com/de/survey_responses/dialpad-connect-review-13036710)

**["Sehr vertrauenswürdig und einfach"](https://www.g2.com/de/survey_responses/dialpad-connect-review-4782824)**

**Rating:** 5.0/5.0 stars

_— Jason C._

[Read full review](https://www.g2.com/de/survey_responses/dialpad-connect-review-4782824)

#### What Are G2 Users Discussing About Dialpad Connect?

- [Wie verbessert die Transkriptionsfunktion von Dialpad Ai Voice die Kommunikation und was sind die besten Praktiken für ihre Nutzung?](https://www.g2.com/de/discussions/how-does-dialpad-ai-voice-s-transcription-feature-enhance-communication-and-what-are-the-best-practices-for-using-it)
- [Wie verbessert Dialpad Ai Meetings virtuelle Meeting-Erfahrungen mit KI-gesteuerten Funktionen?](https://www.g2.com/de/discussions/how-does-dialpad-ai-meetings-enhance-virtual-meeting-experiences-with-ai-driven-features) - 1 comment
- [Wofür wird Dialpad Meetings (ehemals UberConference) verwendet?](https://www.g2.com/de/discussions/what-is-dialpad-meetings-formerly-uberconference-used-for) - 1 comment
- [Wofür wird Dialpad Talk verwendet?](https://www.g2.com/de/discussions/what-is-dialpad-talk-used-for)
- [How much does Dialpad cost?](https://www.g2.com/de/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) - 4 comments

### [Aircall](https://www.g2.com/products/aircall/reviews)

Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks—while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,611

#### How Do G2 Users Rate Aircall?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.9/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Aircall?

- **Seller:** [Aircall](https://www.g2.com/sellers/aircall)
- **Company Website:** www.aircall.io
- **Year Founded:** 2014
- **HQ Location:** New York
- **Twitter:** @aircall  
4,964 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7be761d7fbad3da0454753d90f07916cd3a958959f851b5be97356e1913a0ca2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5013970%2F&secure%5Burl_type%5D=linkedin_company_website)  
849 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales Development Representative, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 53% Small, 40% Medium

#### What Do G2 Reviewers Say About Aircall?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Aircall's **ease of use** essential for effective communication and seamless workflow integration.
- Users find Aircall's **easy integration** with CRM and helpdesk tools enhances communication efficiency and workflow management.
- Users commend Aircall for its **reliability** and seamless integration, making customer support efficient and straightforward.
- Users find Aircall's **intuitive design** exceptional, facilitating easy setup and enhancing communication for all team members.
- Users value Aircall for its **automatic call recording** , enhancing record-keeping and improving communication efficiency.

##### Cons

- Users often face **connection issues** with Aircall, including low call quality and frequent disconnections during calls.
- Users often face **call issues** with Aircall, including uneven call distribution and connection problems affecting communication.
- Users report **dialer issues** with Aircall, including imbalanced call distribution and glitches affecting call reception and tagging.
- Users indicate that Aircall lacks **text handling and individual voicemail features** , impacting communication efficiency and usability.
- Users experience occasional **slow loading** issues with Aircall, particularly when syncing call logs and real-time updates.

#### What Are Recent G2 Reviews of Aircall?

**["Facilitate Telemarketing with Great Efficiency"](https://www.g2.com/survey_responses/aircall-review-13122992)**

**Rating:** 5.0/5.0 stars

_— Omar M._

[Read full review](https://www.g2.com/survey_responses/aircall-review-13122992)

**["Strong and clear communication with clients, without SPAM"](https://www.g2.com/survey_responses/aircall-review-13235979)**

**Rating:** 4.0/5.0 stars

_— Charbel De Jesus P._

[Read full review](https://www.g2.com/survey_responses/aircall-review-13235979)

#### What Are G2 Users Discussing About Aircall?

- [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) - 1 comment, 1 upvote
- [How are you dealing with reporting that feels too shallow or rigid for real-world team tracking?](https://www.g2.com/discussions/how-are-you-dealing-with-reporting-that-feels-too-shallow-or-rigid-for-real-world-team-tracking) - 1 comment, 1 upvote
- [Is anyone else struggling with the new workspace and having to juggle multiple Aircall apps?](https://www.g2.com/discussions/is-anyone-else-struggling-with-the-new-workspace-and-having-to-juggle-multiple-aircall-apps) - 1 comment, 1 upvote
- [How do you handle Aircall lagging, freezing, or needing frequent restarts during heavy use?](https://www.g2.com/discussions/how-do-you-handle-aircall-lagging-freezing-or-needing-frequent-restarts-during-heavy-use) - 1 comment, 1 upvote
- [Unstable calls and connectivity issues reduce my confidence when speaking with customers](https://www.g2.com/discussions/unstable-calls-and-connectivity-issues-reduce-my-confidence-when-speaking-with-customers) - 1 comment, 2 upvotes

### [8x8 Work](https://www.g2.com/products/8x8-work/reviews)

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next.

**Average Rating:** 4.2/5.0

**Total Reviews:** 899

#### How Do G2 Users Rate 8x8 Work?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind 8x8 Work?

- **Seller:** [8x8](https://www.g2.com/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0)
- **Company Website:** www.8x8.com
- **Year Founded:** 1987
- **HQ Location:** San Jose, CA
- **Twitter:** @8x8  
11,056 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ad9a93cacd01ca25a8bf61de42bc3a51636c76960fa572fb09f3088a46570d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8x8&secure%5Burl_type%5D=linkedin_company_website)  
2,811 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, IT Manager
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 54% Small, 35% Medium

#### What Do G2 Reviewers Say About 8x8 Work?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in 8x8 Work, which simplifies daily communication and enhances operational efficiency.
- Users value the **easy communication** enabled by 8x8 Work, facilitating calls from anywhere with seamless integration.
- Users appreciate the **reliability** of 8x8 Work, citing minimal downtime and exceptional support throughout their experience.
- Users value the **quick and efficient customer support** of 8x8 Work, easily transitioning from chatbot to human assistance.
- Users value the **convenience of all-in-one communications** with 8x8 Work, making remote work and management seamless.

##### Cons

- Users find the **slow customer service** response frustrating, negatively impacting their overall experience with 8x8 Work.
- Users find the **customer support response slow** , leading to frustrations with troubleshooting and configuration issues.
- Users find the **poor customer support** challenging, causing delays and frustration in resolving issues and configurations.
- Users find the **limited features** of 8x8 Work restrict effective CRM integration and advanced functionalities.
- Users experience **technical issues** with lagging apps and login troubles, which can be frustrating and time-consuming.

#### What Are Recent G2 Reviews of 8x8 Work?

**["Modern interface, easy configuration, and fast chat support"](https://www.g2.com/survey_responses/8x8-work-review-12980303)**

**Rating:** 4.5/5.0 stars

_— Leon K._

[Read full review](https://www.g2.com/survey_responses/8x8-work-review-12980303)

**["Feature-Rich Phone System with Great Ring Groups & Analytics"](https://www.g2.com/survey_responses/8x8-work-review-13060988)**

**Rating:** 5.0/5.0 stars

_— Joseph A._

[Read full review](https://www.g2.com/survey_responses/8x8-work-review-13060988)

#### What Are G2 Users Discussing About 8x8 Work?

- [What is 8x8 X Series used for?](https://www.g2.com/discussions/what-is-8x8-x-series-used-for)
- [Is 8x8 video conferencing secure?](https://www.g2.com/discussions/is-8x8-video-conferencing-secure) - 3 comments
- [Why is 8x8 called 8x8?](https://www.g2.com/discussions/why-is-8x8-called-8x8)
- [How do I set up an 8x8 conference call?](https://www.g2.com/discussions/how-do-i-set-up-an-8x8-conference-call) - 1 comment, 1 upvote
- [Is 8x8 a good phone system?](https://www.g2.com/discussions/is-8x8-a-good-phone-system) - 2 comments

### [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)

CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically. Automate the calls humans shouldn't have to make - Build AI Voice Agents and AI Receptionist in minutes for appointment scheduling, lead qualification, after-hours coverage, payment reminders and more. Turn every conversation into structured data - Use AI Conversation Intelligence to get automatic call summaries, AI notes, sentiment analysis, topic extraction, call scoring, multi-lingual transcription, and talk/listen ratios. Run their full business phone system in one cloud platform - With Call Flow Designer, IVR, call queuing, call recording, real-time monitoring, analytics, international SMS, WhatsApp messaging, and workflow automation. Handle global calling without the infrastructure headache - Local numbers in 160+ countries, 99.999% uptime, multi-carrier redundancy, and crystal-clear call quality. Plug into the tools they already use - 100+ native integrations including HubSpot (Certified), Salesforce, Pipedrive, Zoho CRM, MS Dynamics, Intercom, Zendesk, Salesloft, Outreach, Bullhorn, monday, Shopify, and more. Most CloudTalk customers are live in a few days. No hardware, no PBX, no months of consulting. Just sign up, port numbers (or buy new ones), connect your CRM, and start calling — with AI doing the busywork from day one. CloudTalk is GDPR, SOC 2, ISO 27001, HIPAA, and CCPA compliant. Customers like Bit2Me reduced missed calls from 80% to 16%, cut wait times by 85%, and scaled from 2 to 20+ agents — without adding complexity. https://hubs.li/Q04n2f7L0 Learn how we can boost your calling on a 1:1 personalized demo: https://hubs.li/Q04n2f4C0

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,814

#### How Do G2 Users Rate CloudTalk?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CloudTalk?

- **Seller:** [CloudTalk](https://www.g2.com/sellers/cloudtalk)
- **Company Website:** www.cloudtalk.io
- **Year Founded:** 2016
- **HQ Location:** New York
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7131a196dde74ab24374f0c5fe394e45a7e89c8c85b9b7bdc470627f39cd734&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17944841%2F&secure%5Burl_type%5D=linkedin_company_website)  
227 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 64% Small, 32% Medium

#### What Do G2 Reviewers Say About CloudTalk?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of CloudTalk, making daily communication efficient and hassle-free.
- Users appreciate the **reliability** of CloudTalk, highlighting its clear call quality and seamless performance across devices.
- Users find CloudTalk's **intuitive interface** enhances communication efficiency and simplifies contact management effortlessly.
- Users find CloudTalk's **intuitive interface and real-time data tracking** extremely beneficial for managing KPIs effectively.
- Users love the **intuitive calling features** of CloudTalk, making communication quick, easy, and efficient.

##### Cons

- Users experience **call issues** with CloudTalk, including accessibility challenges and connection problems affecting their efficiency.
- Users experience **connection issues** with CloudTalk, including occasional disruptions and limitations in separate countries.
- Users express dissatisfaction with **missing features** , like essential call center functions and SMS number search options.
- Users find that **call management issues** disrupt seamless communication and hinder efficient client interaction.
- Users face **poor connectivity** issues with CloudTalk, making international calls and call management challenging and frustrating.

#### What Are Recent G2 Reviews of CloudTalk?

**["CloudTalk’s Analytics, Seamless Pipedrive Integration, and Smart Local Area Code Dialing"](https://www.g2.com/survey_responses/cloudtalk-review-12856744)**

**Rating:** 4.5/5.0 stars

_— Hunter K._

[Read full review](https://www.g2.com/survey_responses/cloudtalk-review-12856744)

**["CloudTalk has simplified our customer communication and improved our team's efficiency."](https://www.g2.com/survey_responses/cloudtalk-review-12852659)**

**Rating:** 5.0/5.0 stars

_— Marwan E._

[Read full review](https://www.g2.com/survey_responses/cloudtalk-review-12852659)

#### What Are G2 Users Discussing About CloudTalk?

- [What is CloudTalk used for?](https://www.g2.com/discussions/cloudtalk-what-is-cloudtalk-used-for) - 4 comments, 1 upvote
- [What is CloudTalk used for?](https://www.g2.com/discussions/what-is-cloudtalk-used-for) - 2 comments

### [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews)

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability.

**Average Rating:** 4.3/5.0

**Total Reviews:** 477

#### How Do G2 Users Rate Vonage Business Communications?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Vonage Business Communications?

- **Seller:** [Vonage](https://www.g2.com/sellers/vonage)
- **Year Founded:** 2001
- **HQ Location:** Holmdel, NJ
- **Twitter:** @Vonage  
11,195 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fd47b72cb7833d6c440e7b6e708f485e89be6dc696026d2430a0c89ab34636d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5028%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,776 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** President, Office Manager
- **Top Industries:** Staffing and Recruiting, Information Technology and Services
- **Company Size:** 60% Small, 33% Medium

#### What Do G2 Reviewers Say About Vonage Business Communications?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Vonage Business Communications extremely **easy to use** , with seamless integration and user-friendly features.
- Users value the **reliability** of Vonage Business Communications, seamlessly connecting them even while working remotely or on vacation.
- Users love the **comprehensive calling features** of Vonage, which include messaging, call recording, and easy management options.
- Users commend the **exceptional customer support** from Vonage, ensuring seamless communication and smooth transitions for businesses.
- Users value the **easy-to-use messaging features** of Vonage, facilitating seamless communication from anywhere.

##### Cons

- Users report **texting limitations** with Vonage, citing unreliable delivery and difficulties in exporting contacts or data.
- Users experience **frequent call drops** and connection issues, affecting communication during important conversations.
- Users experience **slow and unhelpful customer support** , encountering issues that complicate problem resolution and service use.
- Users frequently encounter **call connectivity issues** , including dropped calls and difficulties in transferring calls seamlessly.
- Users report frequent **connection issues** with Vonage, causing missed calls and disruptions during conversations.

#### What Are Recent G2 Reviews of Vonage Business Communications?

**["Reliable, Flexible Communication That Keeps Our Team Connected Anywhere"](https://www.g2.com/survey_responses/vonage-business-communications-review-12887738)**

**Rating:** 5.0/5.0 stars

_— Pavnesh C._

[Read full review](https://www.g2.com/survey_responses/vonage-business-communications-review-12887738)

**["All-in-One Cloud Communications with Powerful APIs and Innovation"](https://www.g2.com/survey_responses/vonage-business-communications-review-12775716)**

**Rating:** 5.0/5.0 stars

_— Mohamed S._

[Read full review](https://www.g2.com/survey_responses/vonage-business-communications-review-12775716)

#### What Are G2 Users Discussing About Vonage Business Communications?

- [What is Vonage Business Communications used for?](https://www.g2.com/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) - 2 comments
- [What is Vonage Business Communications used for?](https://www.g2.com/discussions/what-is-vonage-business-communications-used-for) - 1 comment

### [3CX](https://www.g2.com/products/3cx/reviews)

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

**Average Rating:** 4.4/5.0

**Total Reviews:** 431

#### How Do G2 Users Rate 3CX?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind 3CX?

- **Seller:** [3CX](https://www.g2.com/sellers/3cx)
- **Company Website:** www.3cx.com
- **Year Founded:** 2005
- **HQ Location:** Nicosia
- **Twitter:** @3CX  
30,475 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e1f4fa175e63e9522ddddce3e3e2e81a05863cacd5649e8e9b5285b0ffdc8eda&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1021704%2F&secure%5Burl_type%5D=linkedin_company_website)  
182 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, President
- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 50% Medium, 43% Small

#### What Do G2 Reviewers Say About 3CX?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of 3CX, finding it reliable and convenient for seamless communication.
- Users commend the **reliability** of 3CX, appreciating smooth communication and consistent call quality across multiple platforms.
- Users value the **flexibility** of 3CX, enjoying cost savings and seamless communication on one platform.
- Users value the **smooth and reliable communication** of 3CX, appreciating its seamless integration and great call quality.
- Users praise the **easy setup** of 3CX, allowing for quick deployment and seamless integration into existing systems.

##### Cons

- Users find 3CX's **complex processes** challenging, especially for non-technical administrators and advanced feature configurations.
- Users find **difficult configuration** for non-technical administrators frustrating, making setup and troubleshooting a challenging experience.
- Users find the **learning curve challenging** , especially non-technical administrators who struggle with configuration and troubleshooting.
- Users note **limited features** in 3CX, especially following updates that removed useful reports and hinder customizations.
- Users find 3CX to be **expensive** , especially for non-profits seeking more affordable pricing options.

#### What Are Recent G2 Reviews of 3CX?

**["Unmatched Value: 3CX’s Feature-Rich PBX That Just Works"](https://www.g2.com/survey_responses/3cx-review-5362484)**

**Rating:** 5.0/5.0 stars

_— Dan K._

[Read full review](https://www.g2.com/survey_responses/3cx-review-5362484)

**["Easy Setup, Flexible SIP Trunk Extensions, and Strong Business Messaging"](https://www.g2.com/survey_responses/3cx-review-12707768)**

**Rating:** 4.5/5.0 stars

_— Matthew W._

[Read full review](https://www.g2.com/survey_responses/3cx-review-12707768)

#### What Are G2 Users Discussing About 3CX?

- [What is 3CX used for?](https://www.g2.com/discussions/what-is-3cx-used-for) - 1 comment, 1 upvote

### [Comcast Business VoiceEdge](https://www.g2.com/products/comcast-business-voiceedge/reviews)

Comcast Business VoiceEdge is a cloud-based, fully managed voice and unified communications solution designed to enhance business communication and collaboration. By eliminating the need for on-site PBX equipment, it offers a cost-effective and scalable alternative to traditional phone systems, supporting businesses as they grow and adapt. Key Features and Functionality: - Unified Communications: Integrates voice, video, messaging, and conferencing to streamline communication. - Cloud-Hosted PBX: Provides advanced calling features without the need for physical hardware, reducing capital expenditures. - Intuitive Administration: Offers an easy-to-use digital dashboard for managing equipment, passwords, and features across multiple locations. - Mobility Support: Includes mobile and desktop applications, enabling employees to make and receive calls, access voicemail, and participate in audio conferences from any device. - Advanced Call Management: Features such as Automated Attendants, Hunt Groups, Call Forwarding, and Readable Voicemail enhance call handling and user experience. - Scalability: Easily accommodates business growth by adding users or locations without significant infrastructure changes. Primary Value and Solutions Provided: Comcast Business VoiceEdge addresses the communication needs of modern businesses by offering a flexible, scalable, and cost-effective phone system. It eliminates the complexities and expenses associated with traditional PBX systems, providing a suite of advanced features that enhance productivity and collaboration. By supporting mobility and remote work, it ensures that employees remain connected and responsive, regardless of their location. This solution is particularly beneficial for businesses seeking to improve operational efficiency, reduce costs, and adapt to evolving communication demands.

**Average Rating:** 3.6/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Comcast Business VoiceEdge?

- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Comcast Business VoiceEdge?

- **Seller:** [Comcast](https://www.g2.com/sellers/comcast)
- **Year Founded:** 1963
- **HQ Location:** Philadelphia, PA
- **Twitter:** @comcast  
174,389 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39a3e0042370126ad76433a668e8f8c82e3b5902c8a0b8384ec4427536744a2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1703%2F&secure%5Burl_type%5D=linkedin_company_website)  
61,222 employees on LinkedIn®
- **Ownership:** NASDAQ: CMCSA

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 57% Small, 29% Medium

#### What Do G2 Reviewers Say About Comcast Business VoiceEdge?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **business phone system features** of Comcast Business VoiceEdge, enhancing call management and efficiency.
- Users appreciate the **business phone system features** of Comcast Business VoiceEdge, enhancing communication and call management efficiency.
- Users find **Comcast Business VoiceEdge** extremely convenient, integrating seamlessly into their communication infrastructure for years.
- Users commend the **reliable customer service** of Comcast Business VoiceEdge, ensuring smooth communication and support.
- Users appreciate the **excellent customer support** of Comcast Business VoiceEdge, enhancing their overall experience with the system.

##### Cons

- Users find the **complex processes** of integrating with AppFolio tedious, impacting efficiency compared to simpler systems like 8x8.
- Users find the **integration into AppFolio tedious** , making call information management less efficient compared to previous systems.
- Users note the **high cost** of Comcast Business VoiceEdge as a significant drawback amid changing business needs.

#### What Are Recent G2 Reviews of Comcast Business VoiceEdge?

**["Nice to Have for WFH"](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-9660712)**

**Rating:** 4.0/5.0 stars

_— Verified User in Building Materials_

[Read full review](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-9660712)

**["Efficient and User-Friendly, But Needs Better Integration"](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-12078321)**

**Rating:** 5.0/5.0 stars

_— Risa L._

[Read full review](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-12078321)

#### What Are G2 Users Discussing About Comcast Business VoiceEdge?

- [What is Comcast Business VoiceEdge used for?](https://www.g2.com/discussions/what-is-comcast-business-voiceedge-used-for)
- [How do I set up Comcast Business voicemail?](https://www.g2.com/discussions/how-do-i-set-up-comcast-business-voicemail)
- [How do I transfer calls on my Comcast Business App?](https://www.g2.com/discussions/how-do-i-transfer-calls-on-my-comcast-business-app)
- [How does Comcast business phone service work?](https://www.g2.com/discussions/how-does-comcast-business-phone-service-work)

### [MiVoice Business](https://www.g2.com/products/mivoice-business/reviews)

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

**Average Rating:** 3.9/5.0

**Total Reviews:** 295

#### How Do G2 Users Rate MiVoice Business?

- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MiVoice Business?

- **Seller:** [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9)
- **Year Founded:** 1972
- **HQ Location:** Kanata, Ontario
- **Twitter:** @Mitel  
22,451 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a4734231cccb07e4478cf7d109b6d1ed6635375229b8f5b42c0a5461f77465b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4924%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,011 employees on LinkedIn®
- **Total Revenue (USD mm):** $1,300

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Insurance
- **Company Size:** 55% Medium, 38% Small

#### What Are Recent G2 Reviews of MiVoice Business?

**["good experiance"](https://www.g2.com/survey_responses/mivoice-business-review-9102158)**

**Rating:** 5.0/5.0 stars

_— Milan K._

[Read full review](https://www.g2.com/survey_responses/mivoice-business-review-9102158)

**["A Unified communication platform short review"](https://www.g2.com/survey_responses/mivoice-business-review-11054570)**

**Rating:** 5.0/5.0 stars

_— Menard B._

[Read full review](https://www.g2.com/survey_responses/mivoice-business-review-11054570)

#### What Are G2 Users Discussing About MiVoice Business?

- [What is MiVoice Business used for?](https://www.g2.com/discussions/what-is-mivoice-business-used-for)
- [What is MiVoice Connect used for?](https://www.g2.com/discussions/what-is-mivoice-connect-used-for)

### [Cradle.io](https://www.g2.com/products/cradle-io/reviews)

Calls that log themselves. The cloud phone system for accounting firms in Australia, New Zealand and the UK. Caller ID, click-to-call and AI summaries that write back into FYI, Xero Practice Manager and HubSpot — so your team takes calls from any device and stops paying twice for the same admin.

**Average Rating:** 5.0/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Cradle.io?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Cradle.io?

- **Seller:** [Cradle Limited](https://www.g2.com/sellers/cradle-limited)
- **Year Founded:** 2016
- **HQ Location:** Auckland, New Zealand
- **Twitter:** @letscradlenz  
89 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=695d4543e59b5d56c1aa6018b5f99e30bfc93e0572072587709740a34a8ec451&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15180145%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 73% Small, 27% Medium

#### What Are Recent G2 Reviews of Cradle.io?

**["Fantastic onboarding and user experience"](https://www.g2.com/survey_responses/cradle-io-review-3329055)**

**Rating:** 5.0/5.0 stars

_— Aaron C._

[Read full review](https://www.g2.com/survey_responses/cradle-io-review-3329055)

**["Great cloud based phone solution "](https://www.g2.com/survey_responses/cradle-io-review-3544266)**

**Rating:** 4.5/5.0 stars

_— Stuart W._

[Read full review](https://www.g2.com/survey_responses/cradle-io-review-3544266)

#### What Are G2 Users Discussing About Cradle.io?

- [What is Cradle.io used for?](https://www.g2.com/discussions/what-is-cradle-io-used-for)

### [Sangoma Unified Communications Platform](https://www.g2.com/products/sangoma-unified-communications-platform/reviews)

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications. This approach delivers rapid, agile improvements to meet the real-world needs of customers and partners. From API integrations and workflow automation to purpose-built vertical solutions, Sangoma ensures that innovation isn't a buzzword — it's built in. - Cloud UCaaS: Easy to deploy and manage, ideal for businesses with limited IT resources - Hybrid UCaaS: Combines the scalability of cloud with the security of on-prem. Designed for high-reliability use cases like healthcare, with local survivability and 4G/5G failover - On-Prem UC: Best for government, education, and municipal sectors seeking full control and traditional telephony functionality Sangoma’s UC platform integrates with Microsoft Teams and CRMs like Salesforce, and can be paired with contact center tools, plug-and-play phones (wired and wireless), headsets, and accessories. It also supports VoIP gateways, Session Border Controllers for secure remote connectivity, and managed security and networking solutions.

**Average Rating:** 4.2/5.0

**Total Reviews:** 240

#### How Do G2 Users Rate Sangoma Unified Communications Platform?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Sangoma Unified Communications Platform?

- **Seller:** [Sangoma](https://www.g2.com/sellers/sangoma)
- **Year Founded:** 1984
- **HQ Location:** Markham, ON
- **Twitter:** @Sangoma  
6,562 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website)  
607 employees on LinkedIn®
- **Ownership:** TSX-V:STC

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Hospital & Health Care, Financial Services
- **Company Size:** 51% Small, 48% Medium

#### What Do G2 Reviewers Say About Sangoma Unified Communications Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** in Sangoma Unified Communications Platform enhances productivity and simplifies communication management.
- Users value the **wide range of features** offered by Sangoma, enhancing business communication and flexibility.
- Users praise the **reliability** of Sangoma Unified Communications Platform, ensuring seamless communication and enhancing team productivity.
- Users appreciate the **reliable call quality** of Sangoma Unified Communications Platform, enhancing their communication experience significantly.
- Users value the **integrated communication capabilities** of Sangoma, enhancing team connectivity and productivity seamlessly.

##### Cons

- Users find the **complex processes** for setup and configuration challenging, especially for those without telephony expertise.
- Users find the **difficult settings management** hampers their experience, especially for those lacking telephony expertise.
- Users find the **cost of Sangoma high** , especially with increasing license fees and complex configurations for non-experts.
- Users find the **high cost** of Sangoma's platform can escalate with licenses and add-ons compared to competitors.
- Users find the **lack of intuitiveness** in the Sangoma Unified Communications Platform can hinder usability and efficiency.

#### What Are Recent G2 Reviews of Sangoma Unified Communications Platform?

**["Sangoma makes it easy"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)**

**Rating:** 4.5/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)

**["Convenient Features and Seamless Customer Support for my Business"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)**

**Rating:** 5.0/5.0 stars

_— Jordan S._

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)

#### What Are G2 Users Discussing About Sangoma Unified Communications Platform?

- [What is Switchvox used for?](https://www.g2.com/discussions/what-is-switchvox-used-for)

### [FluentStream Technologies](https://www.g2.com/products/fluentstream-technlogoies-fluentstream-technologies/reviews)

FluentStream Technologies offers a comprehensive cloud-based communications platform tailored for small and medium-sized businesses (SMBs). Their solutions encompass voice services, video conferencing, business texting, eFax, and contact center functionalities, all designed to enhance collaboration, boost productivity, and improve customer engagement. With a focus on flexibility and scalability, FluentStream ensures that businesses can communicate effectively from any device or location. Key Features and Functionality: - Voice Services: VoIP-enabled calling facilitates seamless collaboration, enhancing productivity and customer service across devices and locations. - Video Conferencing: High-quality video meetings with features like virtual backgrounds, screen sharing, whiteboarding, team messaging, in-meeting chat, and AI-powered smart meeting summaries. - Business Texting and eFax: Integrated solutions for sending and receiving text messages and faxes, streamlining communication channels. - Contact Center Services: Comprehensive call center services optimize agents' ability to respond quickly and accurately to customer needs, enabling data-driven decision-making. - Mobile and Web Applications: Manage calls, create call routes, edit user accounts, and handle notifications from anywhere using FluentStream's mobile and web apps. - AI and Automation: Features like transcription, sentiment analysis, smart routing, and workflow triggers save time and improve service quality. Primary Value and Solutions Provided: FluentStream's platform addresses the communication challenges faced by SMBs by offering a unified, cloud-based solution that integrates various communication channels into one secure, easy-to-manage space. This integration eliminates the need for multiple platforms, reducing complexity and costs. The flexibility of their services allows businesses to operate efficiently in remote or hybrid work environments, ensuring that teams remain connected and responsive to customer needs. With over 100 features, including advanced call routing, analytics, and CRM integrations, FluentStream empowers businesses to customize their communication systems to fit their unique requirements. Additionally, their award-winning, US-based 24/7 customer support ensures that businesses have the assistance they need whenever they need it.

**Average Rating:** 4.8/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate FluentStream Technologies?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.4/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind FluentStream Technologies?

- **Seller:** [FluentStream Technologies](https://www.g2.com/sellers/fluentstream-technologies-4e9b7874-5c60-4723-9291-f45f1e08b21b)
- **Year Founded:** 2007
- **HQ Location:** Denver, CO
- **Twitter:** @FluentStream  
641 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=be38d81815e279318d079e784453c0c920e2ac1071defc0d2370a36cdc16262f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffluentstream-technologies&secure%5Burl_type%5D=linkedin_company_website)  
49 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 92% Small, 8% Medium

#### What Do G2 Reviewers Say About FluentStream Technologies?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **access ease** of FluentStream, allowing tailored permissions and efficient voicemail messaging.
- Users appreciate the **voicemail drop feature** and easy access controls, streamlining their communication processes efficiently.
- Users commend the **call quality** of FluentStream, enhancing their communication experience with reliable performance.
- Users value the **easy-to-use call recording** feature, enabling efficient communication and management of calls.
- Users praise the **ease of use** of FluentStream Technologies, enjoying its versatile access and efficient voicemail features.

##### Cons

- Users experience **call connectivity issues** , resulting in dropped calls and disrupted communication during important conversations.
- Users report **call drops** due to internet connection issues, negatively impacting communication reliability with FluentStream Technologies.
- Users experience **call issues** with FluentStream Technologies, often facing dropped calls and connection problems.
- Users experience **connection issues** with FluentStream, resulting in frustrating dropped calls and unreliable service.
- Users experience **connection issues** with FluentStream Technologies, leading to dropped calls and frustrating communication problems.

#### What Are Recent G2 Reviews of FluentStream Technologies?

**["Easy to Use System with Great Voicemail Drop, but Dependent on Internet Quality"](https://www.g2.com/survey_responses/fluentstream-technologies-review-11823147)**

**Rating:** 4.5/5.0 stars

_— Janene B._

[Read full review](https://www.g2.com/survey_responses/fluentstream-technologies-review-11823147)

**["Best price, Best quality, Best Support"](https://www.g2.com/survey_responses/fluentstream-technologies-review-8501312)**

**Rating:** 4.5/5.0 stars

_— Mansour B._

[Read full review](https://www.g2.com/survey_responses/fluentstream-technologies-review-8501312)

#### What Are G2 Users Discussing About FluentStream Technologies?

- [What is FluentStream Technologies used for?](https://www.g2.com/discussions/what-is-fluentstream-technologies-used-for)

### [CloudCall](https://www.g2.com/products/cloudcall/reviews)

Now offering No-Commitment Contracts through 2025! See how CloudCall is the #o1 AI-powered communication platform built specifically for CRM users in recruitment, sales, and customer engagement teams. By embedding voice, SMS, call recordings, and AI-generated summaries directly into CRM records, CloudCall helps teams streamline workflows, gain deeper visibility, and improve performance—where they already work. Designed for staffing and recruitment firms and other fast-moving industries, CloudCall combines a modern softphone with click-to-call, power dialing, local presence, text messaging, and real-time coaching tools. Every interaction is captured and automatically synced to the CRM, turning conversations into actionable data. With industry-leading integrations into CRMs like Bullhorn, Vincere, JobDiva, Tracker, LaborEdge, and more, CloudCall helps businesses: - Increase recruiter and sales productivity - Improve data accuracy and compliance - Unlock coaching insights with live monitoring and AI call summaries - Enable remote work with full visibility and reporting - Drive more placements and deals with less admin CloudCall is hosted on a global hyperscale cloud network for unmatched reliability (99.99% uptime) and performance. With over a decade of experience serving staffing and recruitment teams, CloudCall is trusted by thousands of users worldwide. Whether you're in the office or on the move, CloudCall ensures your communications are always connected, captured, and contributing to success. www.cloudcall.com Boston | Austin | Leicester | Boston | London sales@cloudcall.com

**Average Rating:** 3.9/5.0

**Total Reviews:** 72

#### How Do G2 Users Rate CloudCall?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 7.7/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 7.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CloudCall?

- **Seller:** [CloudCall Group Plc](https://www.g2.com/sellers/cloudcall-group-plc)
- **Company Website:** www.cloudcall.com
- **Year Founded:** 2011
- **HQ Location:** Boston, USA
- **Twitter:** @CloudCall  
2,232 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c54fbfeae47643f33033e96a1d93fe2d25d999316942b48bd4ed351053b7053&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2237266%2F&secure%5Burl_type%5D=linkedin_company_website)  
69 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Staffing and Recruiting, Information Technology and Services
- **Company Size:** 62% Small, 33% Medium

#### What Do G2 Reviewers Say About CloudCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in CloudCall, facilitating seamless communication and integration with their workflow.
- Users value the **easy integration** of CloudCall with existing systems, enhancing connectivity and collaboration effortlessly.
- Users find the **easy setup** of CloudCall efficient, allowing quick implementation and seamless integration with existing systems.
- Users love the **seamless integrations** of CloudCall, enhancing communication with easy setup and responsive support.
- Users commend **exceptional customer support** from CloudCall, highlighting their commitment and responsiveness in resolving issues effectively.

##### Cons

- Users report **poor call quality** with frequent drops and unreliable connections impacting their communication experience.
- Users experience **audio problems** with CloudCall, leading to difficulties in communication during calls.
- Users experience **frequent call drops** with CloudCall, making the service unreliable and frustrating to use.
- Users report **call connectivity issues** with CloudCall, making communication unreliable and frustrating during calls.
- Users experience **confusing log-in processes** and delayed support responses, impacting their overall satisfaction with CloudCall.

#### What Are Recent G2 Reviews of CloudCall?

**["Smooth Integration and Great Team, Plus Helpful AI Features"](https://www.g2.com/survey_responses/cloudcall-review-13357770)**

**Rating:** 4.0/5.0 stars

_— Brandi B._

[Read full review](https://www.g2.com/survey_responses/cloudcall-review-13357770)

**["Clean Layout and Great Call Notes Documentation"](https://www.g2.com/survey_responses/cloudcall-review-13359029)**

**Rating:** 5.0/5.0 stars

_— Verified User in Staffing and Recruiting_

[Read full review](https://www.g2.com/survey_responses/cloudcall-review-13359029)

#### What Are G2 Users Discussing About CloudCall?

- [How do you make a CloudCall?](https://www.g2.com/discussions/how-do-you-make-a-cloudcall)
- [Who is CloudCall limited?](https://www.g2.com/discussions/who-is-cloudcall-limited)
- [What is CloudCall communicator?](https://www.g2.com/discussions/what-is-cloudcall-communicator) - 1 comment
- [Is CloudCall voip?](https://www.g2.com/discussions/is-cloudcall-voip) - 1 comment

### [Toky](https://www.g2.com/products/toky/reviews)

Toky is a full-featured Business Phone System that allows your customers and team to communicate seamlessly using the internet. With virtual phone numbers from around the world, make yourself available no matter where your company is based. Integrations with major CRM and other business tools not only will allow you to get in touch with your contacts with a single click, but also log details of every call you make. With an ample set of features including Call recordings, Voicemails, SMS, Speech to Text, and very affordable rates, be sure that your business’ communications needs will be taken care of.

**Average Rating:** 3.7/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate Toky?

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.8/10)
- **Phone Calls:** 7.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 6.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 6.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Toky?

- **Seller:** [Toky](https://www.g2.com/sellers/toky)
- **Year Founded:** 2014
- **HQ Location:** Palo Alto, CA
- **Twitter:** @TokyApp  
941 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=61427a1e0df455b3d7eac4b0ec70047272900c38c4c767b5527e5d8a3ab31ffb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftoky%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 72% Small, 25% Medium

#### What Are Recent G2 Reviews of Toky?

**["Toky and its Performance"](https://www.g2.com/survey_responses/toky-review-6869032)**

**Rating:** 4.0/5.0 stars

_— Moses Oniel D._

[Read full review](https://www.g2.com/survey_responses/toky-review-6869032)

**["Easy for all to use"](https://www.g2.com/survey_responses/toky-review-7964416)**

**Rating:** 4.0/5.0 stars

_— Emily C._

[Read full review](https://www.g2.com/survey_responses/toky-review-7964416)

#### What Are G2 Users Discussing About Toky?

- [What is the use of Toky?](https://www.g2.com/discussions/what-is-the-use-of-toky)
- [What is Toky app?](https://www.g2.com/discussions/what-is-toky-app)
- [How does Toky work?](https://www.g2.com/discussions/how-does-toky-work)

Spotlight Categories

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[Travel Management Solutions](https://www.g2.com/categories/travel-management)

[Core HR Software](https://www.g2.com/categories/core-hr)

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- [Audio Conferencing](/categories/audio-conferencing)
- [Board Management](/categories/board-management)
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- [Calendar](/categories/calendar-software)
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[Browse VoIP Providers Themes](/categories/voip-providers/themes)

Benefits of VoIP Providers with Browser Extension capabilities include: Allows users to download the tool along as an extension to their browser of choice. 

Below are the top-rated VoIP Providers with Browser Extension capabilities, as verified by G2’s Research team. Real users have identified Browser Extension as an important function of VoIP Providers. Compare different products that offer this feature so you can decide which is best for your business needs.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image")](https://www.g2.com/products/ringex/reviews)[RingEX](https://www.g2.com/products/ringex/reviews)[4.2/5(1,438)](https://www.g2.com/products/ringex/reviews) | Unified calling, texting, and team communication | "RingEX Makes Multi-Time-Zone Business Hours and Call Routing Effortless" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image")](https://www.g2.com/products/nextiva/reviews)[Nextiva](https://www.g2.com/products/nextiva/reviews)[4.5/5(3,628)](https://www.g2.com/products/nextiva/reviews) | Managed business phone setup with support | "Simplifying Business Communication" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a5f703686323ed8542216ff427b14c98/zoom-zoom-phone.png "Product Avatar Image")](https://www.g2.com/products/zoom-zoom-phone/reviews)[Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews)[4.6/5(2,673)](https://www.g2.com/products/zoom-zoom-phone/reviews) | Cloud calling inside the Zoom workflow | "Effortless Meetings, Highly Recommended" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image")](https://www.g2.com/products/quo-quo/reviews)[Quo](https://www.g2.com/products/quo-quo/reviews)[4.7/5(3,405)](https://www.g2.com/products/quo-quo/reviews) | Shared calls, texts, and summaries | "Quo Helps Me Run My Business More Efficiently" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image")](https://www.g2.com/products/dialpad-connect/reviews)[Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)[4.4/5(4,204)](https://www.g2.com/products/dialpad-connect/reviews) | AI-assisted calls with transcripts and CRM context | "Very trustworthy and simple" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png "Product Avatar Image")](https://www.g2.com/products/cisco-webex-suite/reviews)[Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)[4.2/5(18,926)](https://www.g2.com/products/cisco-webex-suite/reviews) | Meetings, calls, and collaboration in one suite | "Reliable video conferencing and project plaining suite" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/webex-calling.png "Product Avatar Image")](https://www.g2.com/products/webex-calling/reviews)[Webex Calling](https://www.g2.com/products/webex-calling/reviews)[4.5/5(637)](https://www.g2.com/products/webex-calling/reviews) | Stable calling inside the Webex ecosystem | "Instant Video Chat on Mobile or Desktop—Smooth, Feature-Rich, and User-Friendly" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")](https://www.g2.com/products/aircall/reviews)[Aircall](https://www.g2.com/products/aircall/reviews)[4.4/5(1,647)](https://www.g2.com/products/aircall/reviews) | Sales and support call management | "Facilitate Telemarketing with Great Efficiency" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")](https://www.g2.com/products/8x8-work/reviews)[8x8 Work](https://www.g2.com/products/8x8-work/reviews)[4.2/5(935)](https://www.g2.com/products/8x8-work/reviews) | Cloud telephony with SMS and Teams support | "Feature-Rich Phone System with Great Ring Groups & Analytics" |

* * *

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