Best Internal Communications Software

Internal communications software serves as an internal messaging system for businesses via a text-based messaging application. Internal communications software facilitates one-on-one, direct messaging as well as messaging within predefined groups and teams. The rapid nature of internal communications software eliminates one-sentence, back-and-forth emails sent for simple questions or concerns. Internal communications products provide an internal space to quickly address coworkers without using informal means such as texting from a personal phone number.

Businesses of all types and sizes use internal communications software in conjunction with other products, either alongside them or via integrations. Internal communications tools are often built into other products such as project management software, employee intranet software, or employee engagement software. However, plenty of standalone internal communications solutions are available, which provide extensive integration capabilities with the aforementioned categories and more.

To qualify for the Internal Communications category, a product must:

  • Provide features that allow users to engage in text-based conversations, either peer-to-peer or peer-to-group, in an instant messaging format
  • Track the history of conversations
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    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.

    Telegram is a cloud-based mobile and desktop messaging app with a focus on security and speed.

    Video meetings for your business. Connect with your team from anywhere. With easy-to-join video calls, you can meet face to face without the added cost of travel.

    Free calls, text and picture sharing with anyone, anywhere!

    monday.com is a work management platform - Simple, intuitive, flexible, and helps you plan everything visually. It's perfectly scalable, fully customizable, and meets the needs of the whole company in one place. Easily centralize all your communication and keep focused on what matters. You can work, plan and see the status of your projects. monday.com is customizable to your needs, so you can quickly design workflows for your company exact processes and needs.

    Microsoft Teams is a chat-based workspace in Office 365. It brings together people, conversations and content along with the tools that teams need so they can easily collaborate to achieve more.

    Workplace by Facebook
    (845)4.0 out of 5
    Optimized for quick response
    Optimized for quick response

    Workplace by Facebook is a collaboration platform designed to connect entire organizations. It offers familiar tools like groups, messaging and video calling. It helps anyone develop team projects, run meetings, share news and even collaborate securely with other companies. Our desktop and mobile apps give people from all kinds of organizations a place to share their voice. Our free Standard plan gives teams a suite of collaboration features. The Premium plan offers the additional admin and integration features needed in a larger organization. Workplace connects to the apps you already use like Office 365, G-Suite, Sharepoint and Jira. So whether you need to find files, work together or track issues, you can get it all done in one place. Through Workplace, we want to help teams of any size to move faster and achieve more together.

    Quip is a team collaboration solution which combines document and spreadsheet creation and editing with chat and commenting capabilities, to allow teams to communicate about tasks and projects directly while working on them. Quip enables users to create and edit documents, spreadsheets, and checklists collaboratively in real time, through the ‘Smart Inbox’ interface, with the ability to filter and star documents to speed up searching. Document revisions are stored so users can track changes, and annotations can be added to spreadsheets and documents. Finished tasks can be checked off on the checklist, keeping all team members informed of which tasks have been completed. Rather than communicating by email, users can chat directly within a document, with inbuilt 1:1 personal messaging and the ability to comment on any content. @mentions also allow users to direct teammates to individual spreadsheet cells, or insert items such as images and code into documents. User-controlled notifications keep team members updated on any messages or mentions. Quip works across desktop and mobile, with native iOS and Android apps, and with offline functionality, users can work on documents on the go, with changes being updated whenever there is an internet connection.

    Glip is a conversation platform for teams to plan, share & organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity. Glip helps teams to connect in real-time, unifying chat, tasks, video calling, file sharing, and event scheduling. Glip simplifies teamwork with secure instant messaging designed for teams to communicate and get work done at the same time. With Glip, work can be organized around conversations because the two are aligned. Users will always know what their team is doing and what needs to be done next. Glip enables the free flow of communication in teams. With text and and video chat at Glip's core, conversation barriers between team members are removed, enabling productivity and a smoother workflow. Ideas can be debated and problems solved through swift communication with Glip, which can be used like a Knowledge Base. Email and third party integrations mean that Glip - which requires no technical knowledge - can be implemented by teams already using different applications.

    Kakao Talk is a multi-platform texting app that allows iPhone, Android, and BlackBerry users to send and receive messages

    Communicate, collaborate, and reach consensus. Use Cliq to keep up with your team, no matter where you are.

    Flock is a communication and collaboration app for modern teams and businesses. Flock empowers teams by providing them with a slew of in-built productivity tools such as shared notes, reminders, to-dos, polls. Users can talk to remote teams over audio and video calls. Screen sharing allows teams to collaborate and share information better. Flock also comes deeply integrated with Google Drive. Other popular third-party integrations include- Google Calendar, Analytics, JIRA, Asana, Github, Twitter, Facebook and lots more. Flock’s App Store allows teams to plug apps into Flock and eliminate the need to switch between multiple tools to get work done. Flock’s features like bubbling up of recent conversations, easy keyboard shortcuts, and last message preview let teams easily use chats, rather than individually clicking on chat tabs. Flock’s magic search automatically displays important private channels and contacts without any need for typing. Flock lets you easily switch between teams, conversations, apps and much more. Flock Apps blend seamlessly with the core product, allowing for a more integrated experience.

    Mattermost is an enterprise messaging workspace for teams to collaborate securely and effectively. Our scalable private-cloud solution provides a centralized hub for intra-company communications increasing agility, efficiency and innovation. Mattermost’s adaptable, open source platform unifies desktop and mobile messaging, integrating with vital applications to enhance personal productivity, team alignment and organizational competitiveness.

    IBM Sametime provides real time communication through instant messaging, online meetings, audio and video. Communicate virtually instantly Share files, save time and avoid exceeding mail size quotas. Also manage message history using date and time stamps, people and date searches and a log of sent links and files. Improve online meetings Access online meetings from your desktop, laptop, tablet or smartphone. Share files, applications and screens with people internally or externally using security-rich features. Get the mobile advantage Use high-definition Voice over Internet Protocol (VoIP) audio and video for instant messaging and meetings and softphone with PSTN-dialing support.

    A flexible messenger that integrates with email and lets you store and share files easily.

    ThoughtFarmer
    (30)4.6 out of 5
    Optimized for quick response
    Optimized for quick response

    ThoughtFarmer is a modern intranet software that drives employee engagement and boosts productivity. Designed as a central location for employees to share and find information, ThoughtFarmer’s features were developed to help employees get work done, regardless of where work actually happens.

    Branch Messenger
    (20)4.8 out of 5
    Optimized for quick response
    Optimized for quick response

    Branch Messenger is a mobile-first employee self-service platform that empowers hourly shift workers to manage their work lives in real-time and enterprises to instantly address staffing and operational needs at scale. Hourly employees use the platform to coordinate schedule changes, request time off, view their pay, and receive real-time operational updates. Enterprises use Branch to tap into an elastic workforce that they can scale up or down based on demand, communicate with frontline workers across their network locations directly, and gain insights into shift worker performance. Branch Messenger is currently adopted by enterprises in retail, restaurants, hospitality, transportation, banking and call centers industries. It is available on mobile, web, and an onsite tablet.

    Speakap
    (15)4.5 out of 5
    Optimized for quick response
    Optimized for quick response

    The award-winning secure and private platform enabling organizations to engage with non-desk and customer-facing employees. Sharing campaigns, best practices and results across locations, our clients see up to a 10% increase in average sales since adopting Speakap. On the store floor, in the kitchen, on the ward, on the road, and on the production line… Speakap is always available, enabling communication and collaboration from any internet-connected device, from your head offices to your frontline workforce, and back. Speakap is currently used by more than 350 companies in 27 countries. Customers include market leaders such as Nike, Marriott Hotels, Rituals, Suitsupply, Hudson's Bay, and Mars. With implementation success rates of 100%, engage smarter with Speakap.

    talkspirit is an Enterprise Social Networking Platform for the Workplace ; providing a full range of features to connect, communicate and collaborate in one simple overview. All the features are located right were you’d expect them to be, and cover three essential areas: 1) Collaboration Provide a collaborative workspace through groups: organise projects, gather feedback, create events and share ideas, knowledge & documents. 2) Communication Provide instant communication through work chat: ask questions, brainstorm ideas, form decisions, launch video chats, quickly send files and occasionally send GIFS to lighten the mood. 3) Connectivity Provide a personalized information hub through the newsfeed: every co-worker is always on top of new relevant information as soon as it happens, ready to take action. talkspirit works together seamlessly with all the apps, tools and services that your business already uses. It provides a bunch of native integrations that are easy to set up and easy to use – over 500 integrations are available. All content is searchable too, secure and available while on the move through the mobile app for Android and iOS.

    Trillian is the best chat client for your desktop and phone.

    Making private communication simple.

    Ryver
    (111)4.5 out of 5
    Optimized for quick response
    Optimized for quick response

    Ryver is the best way to organize your team’s group chat, task management, and workflow automation all in one app.

    Teamwork tools like email and group-chat are disorganized, dysfunctional and distracting. Twist is a team communication app that fosters mindful communication and gives modern teams a central place to grow their knowledge base and have organized, on-topic conversations that are accessible to everyone. Twist gives teams the space to fully discuss complex ideas and projects from start to finish without making people feel like they're missing out if they don't respond immediately.

    Provide context instantly. Declutter your work. Enjoy a truly integrated experience.

    Crew is a free messaging app that combines an intuitive calendar and a fast messaging system into one simple-to-use app.

    Chanty is a simple AI-powered team chat with unlimited message history designed to make business teams more productive.

    The enterprise social network for your company.

    Sociabble delivers top of the line, mobile-first enterprise solutions for internal communication, employee advocacy, and employee engagement. A Software as a Service (SaaS), our platform aggregates content sourced from official company channels (social networks, company websites, etc.) and curation platforms, as well as content suggested by platform users (UGC) and administrators. Content is personalized and organized into themed channels and may be viewed on mobile, desktops, intranets, enterprise social networks, and display screens. The authorized content can be shared with one click to the user’s social media profiles. Beyond content consumption, employees can also engage with built-in quizzes and surveys. Sociabble uses gamification, rewards, and recognition on various levels of the user experience to maximize engagement. Sociabble’s unique employee communication and advocacy platform makes communications easy, quick, and engaging. Employees are better informed about company news, updates, and their workplace – leading to a more engaged and influential workforce. Companies can extend Sociabble’s use to their partners, external influencers, or brand fans. Launched in 2014 by a team of experienced entrepreneurs in digital asset management technology, social media, and content marketing, Sociabble is currently used in over 80 countries, and has acquired some of the world’s most prestigious clients, including Microsoft, BNP Paribas, L’Oréal, and PwC. Headquartered in Paris, France, Sociabble also has operations in New York City, London, and Mumbai.

    Beekeeper
    (11)4.8 out of 5
    Optimized for quick response
    Optimized for quick response

    Beekeeper is an award-winning digital workplace app that connects dispersed workforces by combining operational systems and internal communication channels within one secure, intuitive employee portal. Beekeeper connects frontline workers and on-site colleagues across locations and departments in real-time via mobile or desktop devices. With an intelligent analytics dashboard and HR tools that can be fully automated such as group messaging, polling, and chatbots, Beekeeper improves team communications, increases employee engagement, and streamlines workforce management. Information is instantly distributed, searchable, and measurable in one centralized hub for highly-efficient, digitized workflows. Learn more at www.beekeeper.io. Interested in trying Beekeeper? Copy this Link into your browser to start a free trial or receive a demo: http://bit.ly/beekeepertrial

    Simpplr
    (13)4.4 out of 5
    Optimized for quick response
    Optimized for quick response

    Simpplr is today’s modern intranet. Simpplr makes it possible for businesses to connect, align, and engage their entire workforce across the enterprise. Trusted by leading brands, including Workday, Box, DocuSign, Eurostar, and Columbia University, our customers are achieving measurable productivity gains, increased employee engagement, and higher employee retention. Simpplr is headquartered in Redwood City, CA with offices in the UK and India, and is backed by Norwest Venture Partners and Salesforce Ventures.

    CA Flowdock is a collaboration tool for teams. CA Flowdock integrates a team inbox and chat, and is integrated with over 50 tools and services.

    Reward Gateway helps more than 1,700 of the world's leading companies, in 23 countries, to attract, engage, and retain their best people with an employee engagement platform that brings employee benefits, discounts, and perks, reward and recognition, employee wellbeing, employee communications and employee surveys into one unified hub.

    Bitrix24 (www.bitrix24.com) is a collaboration platform launched by Bitrix, Inc. in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, time management, calendars, and more. Bitrix24 has been chosen by over one million organizations worldwide and is free for unlimited users in cloud. On-Premise version of the platform comes with source code access and can be installed on your server.

    Jostle
    (64)4.3 out of 5
    Optimized for quick response
    Optimized for quick response

    Workplaces should be extraordinary. So we're doing something about it. Meet our People Engagement® platform—a complete, intuitive intranet. We help you improve employee engagement, express your culture, and make communication happen. That’s what extraordinary workplaces are all about.

    Hop is now Spike! 😎 Spike is the world’s first conversational email app. We’re upgrading the way businesses work, saving you and your team time, sanity, and a lot of headaches. Our goal is simple: bring all of your communication -- your emails, chats, calls, team collaborations, tasks, everything -- to one place. It’s what your team has been looking for in a productivity and messaging app, but easier, and all from your inbox. Spike works on top of any existing email (O365, G suite, and IMAP) and is available on iOS, Android, Mac, Windows & Web! Welcome to the shortest path to done ✔️

    ChatWork is all-in-one group chat for global teams. It brings secure messaging, task management, file sharing and video chat all in one place.

    Rocket.Chat is a fast-growing enterprise communication and collaboration platform that is now installed on over 180k servers and counts over 10m users worldwide as well as having an active, passionate community of over 800 developer-contributors who help Rocket.Chat’s core team of developers to constantly improve the product. Rocket.Chat’s long-term vision is to replace email with a real-time federated communications platform and to establish a marketplace that will nurture app-building and offer services to enable businesses to be built using Rocket.Chat. The Open Source platform improves internal and external communication within a controlled and secure environment. Users can run Rocket.Chat on-premises or on cloud and a range of features are at their disposal to tailor their platform: individual and group communication, video conferencing, file uploading, screen sharing, LiveChat and integration with a variety of different communications platform. Rocket.Chat allows users to communicate in real-time on web, desktop or mobile and to customize their interface with a range of plugins, themes and Integrations with other key software. By opting for Rocket.Chat, users also benefit from guest access, screen and file sharing, OmniChannel/LiveChat, LDAP/AD Group Sync, two-factor authentication (2FA), E2E encryption, SSO, dozens of OAuth providers and unlimited users, channels, messages, threads, discussions, searches and more.

    Gitter Chat for Github is a web and desktop application that integrate with organisations, repositories, issues and activity.

    Jabber.org is an IM service based on XMPP and one of the key nodes on the XMPP network.

    Office Chat is a desktop & mobile HIPAA-compliant messaging solution for small & medium businesses. It comes with features like message delivery confirmation, priority messaging, group messaging, 1-to-1 messaging, broadcast messaging, secure attachments, built-in integrations and full administrative control for a broad range of industries from medical services, insurance, real estate, repair services, cleaning services, travel, legal, automotive, manufacturing, educational institutes & not-for-profit.

    Spark is an Open Source, cross-platform IM client optimized for businesses and organizations.

    Symphony is a secure team collaboration messaging tool that allows users to communicate and share in a single workflow.

    Samepage is award-winning online collaboration software designed to keep your team, consultants, customers, partners, and vendors working together smoothly and efficiently. Combine files, tasks, calendars, maps, videos and team conversation together on one page. Edit pages simultaneously with anyone you choose. Chat in real time with individuals or teams without having to switch to another chat platform. Everyone is in the loop without email overload.

    Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce. For more information, check out this video: https://embed.vidyard.com/share/XSPM5GmtcgD1R3qismEizU?

    Hibox is a task management tool that is reimagining the way teams work together. Hibox allows you to create projects, review task status, visualize and plan due dates with a calendar view, create subtasks and recurring tasks, receive task notifications and much more. Hibox integrates team messaging and videoconferencing in the same tool so you can collaborate with your coworkers in real time without having to pick up the phone or coordinate in person meetings. Hibox has a mobile app for Android and iOS so you can manage your tasks and projects from anywhere.

    ContactMonkey is your ultimate internal comms and sales email tracking solution. When it comes to measuring internal communications and internal emails ContactMonkey is the only solution that enables you to measure individual employee email engagement and send beautiful responsive HTML internal emails from Outlook to your Outlook distribution lists. Our simple to use internal email solution plugs into your existing Outlook, enabling you to create, send, track, and measure all of your employee emails. What’s more, using dashboard analytics you can measure engagement levels without having to leave Outlook. Our Email Template Builder plugs directly into Outlook so you can easily create beautiful responsive HTML emails using our intuitive drag and drag email template builder. For Sales teams, our inbox sidebar is designed to help you close more deals and identify your hottest leads, and opportunities. Our easy to use tool simply plugins into your Gmail or Outlook inbox delivering Salesforce integration and advanced email tracking and analytics.

    Staffbase is the world’s top employee app for communications professionals who work in large, dispersed organizations. With its mobile-first approach, the app allows internal communicators to reach all of their employees over multiple channels, including news feeds, digital newsletters, a chat messenger, and targeted surveys. The Spaces feature allows communicators to share information with the people who need it most, while analytics and reports reveal the most relevant employee topics. The end result is truly impactful internal communication, the value of which can be gauged for effectiveness and quantified to prove value to stakeholders.

    Clinked is a cloud-based client portal and collaboration tool. It enables teams, project groups and business clients to all collaborate efficiently on documents and files from within a secure cloud environment. Collaborative: integrate & share content, conversations and decisions: - Team member activity updates, e.g. file uploads, updates, comments, requests etc displayed in real-time activity streams & customisable email notifications. - Feedback, comments, approval requests etc are neatly integrated with the project team content in a central location. - Ability to "follow" content to receive notifications, and "unfollow" content when no longer requiring email notifications. - Dashboard view to easily see activity on all project groups, accounts etc. File Sharing: overcome the burden of emailing large attachments or disintegrated feedback from team members by centralizing the files in centralised project file: - View files instantaneously without need for downloading eg MS Office, PDF, and any video file formats. - Multiple file uploading, via the Clinked file uploading tool or simply forward the email with attachments straight into your project group. - Version control with easy roll-back capabilities. - Password protect on files/folders. - "Follow" files of particular interest, which prompts email notifications. - Lock files from being edited. - Universal search functionality to find keywords even within files. Project Management support tools: - Set up tasks, assign to team members, approve/reject tasks. - Create meetings within the project team, invite members, accept / reject meetings. - Event calendar integrates with iCalendar. - Ability to comment on tasks / events within the project group. Highest possible file security: - 256 bit SSL encryption to access content on Clinked. - ISO27001, SAS70 & PCI certified. - GDPR compliant. - FISMA and FIPs certified, meaning Clinked comply with US federal government customer requirements. - User permission management ranging from defining which team members should have access to files, by when, etc, up to making files public and indexed by search engines.

    Brosix is an Instant Messenger for companies and organizations that helps teams improve productivity by having collaboration features delivered in a single package.