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Intermedia

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4.4 out of 5 stars
583 reviews
  • 5 profiles
  • 8 categories
Average star rating
4.4
Serving customers since
1993

Featured Products

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Intermedia Contact Center

25 reviews

Intermedia Contact Center (formerly Telax) offers the leading Cloud Contact Software as a Service solution (CCaaS) combining the most robust suite of features with carrier-grade reliability, and world class deployment and support services. Telax also enables Communications Service Providers to enter the lucrative Contact Center market, with innovative Turnkey Sales & Marketing solutions that allow them to start selling, now.

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Intermedia Unite

522 reviews

Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.

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Anymeeting Webinars

10 reviews

Extend your company’s reach through hosted webinars and events

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Intermedia Exchange Email

23 reviews

Keep your business safe from known and emerging email threats.

Profile Name

Star Rating

412
140
17
4
10

Intermedia Reviews

Review Filters
Profile Name
Star Rating
412
140
17
4
10
CB
Christopher B.
07/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Intermedia Unite: Flexible Phone Reassignment and Fast, Helpful Support

|Intermedia Unite
There are several things I like about Intermedia Unite. As with any company, there’s a certain level of turnover, so the ability to remove and reassign phones to a new user is awesome. I also really appreciate being able to review analytics for missed calls and troubleshoot issues on the back end. Whenever there’s an issue, or a feature I’ve forgotten how to use or set up (or simply haven’t needed in a while), reaching out to support has been my number one go-to. I’ve never had a long wait, and they’ve always been able to help me resolve my issue. They’ll point you to where it is in their help files, but they’ll also walk you through what you need to do or even make the adjustment for you.
Erez L.
EL
Erez L.
07/21/2026
Validated Reviewer
Review source: Organic

Efficient, Friendly Service—Highly Recommend

|Intermedia Unite
Michael Andreson was great to work with. He was efficient, friendly, and knowledgeable throughout the process. I highly recommend this company.
Robert L.
RL
Robert L.
CEO, CruiseCompete.com
07/20/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Automated Scammer Blocker with Reliable Support

|Intermedia Unite
I use Intermedia Unite for my business, and I really like the ability to easily set up an automated attendant, which has solved my spam call problem by screening them out. I save a lot of money on my monthly phone bill, and it's really inexpensive because they never raise the prices; it's only about $35 a month. The auto attendant feature is really nice, and the phone hardware I got from them makes things very easy. The app is good, and the service is excellent whenever I have an issue or problem. It's easy to get a hold of somebody, and they provide really great support. Setting it up was very easy with helpful guidance on which phone hardware to get, backed by very helpful customer service.

About

Contact

HQ Location:
Sunnyvale, California

Social

@intermedia_net

What is Intermedia?

Intermedia is a leading cloud services provider, offering a range of products such as email hosting, collaboration tools, and cybersecurity solutions for small to mid-sized businesses.

Details

Year Founded
1993