Best VoIP Providers with Software Pairing Capabilities

How Many VoIP Providers Products Does G2 Track?

Total Products under this Category: 481

Category Stats (Sep 2026)

  • Average Rating: 4.38/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Phone2 (+1.96%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank VoIP Providers Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 61,600+ Authentic Reviews
  • 481+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for VoIP Providers

G2 Grid® for VoIP Providers plotting products by satisfaction and market presence

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Dialpad Connect, Webex Calling, Webex Suite, and Aircall.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=cisco-webex-suite&focus%5B%5D=aircall)

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

Average Rating: 4.2/5.0

Total Reviews: 1,415

How Do G2 Users Rate RingEX?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Phone Calls: 9.1/10 (Category avg: 9.1/10)
  • VOiP Number: 9.0/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind RingEX?

  • Seller: RingCentral
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Belmont, CA
  • Twitter: @RingCentral
    61,963 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,675 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 57% Small, 34% Medium

What Do G2 Reviewers Say About RingEX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of RingEX, making communication and collaboration seamless for their teams.
  • Users value the helpful customer support of RingEX, enhancing the overall experience and usability for everyone.
  • Users find RingEX to be incredibly helpful for maintaining client connections, enhancing reliability and support.
  • Users commend the reliability of RingEX, ensuring consistent connections and high-quality communication experiences.
  • Users appreciate the high-definition voice quality of RingEX, enhancing communication and customer support experiences.
Cons
  • Users find the complex processes in RingEX challenging, particularly when navigating setup and administration aspects.
  • Users often face call issues with RingEX, including inadequate tracking of calls and poor customer support experiences.
  • Users find the customer support challenging, often facing difficulties in communication and unnecessary complications.
  • Users find the difficulties with customer service occasionally complicate resolutions and frustrate the overall experience.
  • Users find the admin config options unintuitive, making tasks like changing voicemail messages and hold music overly complex.

What Are Recent G2 Reviews of RingEX?

What Are G2 Users Discussing About RingEX?

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Average Rating: 4.4/5.0

Total Reviews: 4,042

How Do G2 Users Rate Dialpad Connect?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.1/10)
  • VOiP Number: 9.3/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Dialpad Connect?

  • Seller: Dialpad
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Ramon, California
  • Twitter: @DialpadHQ
    60 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,503 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 56% Small, 32% Medium

What Do G2 Reviewers Say About Dialpad Connect?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Dialpad Connect, enjoying its intuitive interface and seamless integrations.
  • Users value the call management features of Dialpad Connect, noting ease of use and excellent call quality.
  • Users value the helpfulness of AI transcription, enhancing efficiency and ease of use in their workflows.
  • Users value the call recording feature of Dialpad Connect for its utility and ease of review.
  • Users love the AI-powered features of Dialpad Connect, enhancing productivity with real-time transcription and sentiment analysis.
Cons
  • Users report call quality issues with Dialpad Connect, especially during important conversations and varying network conditions.
  • Users experience connection issues with Dialpad Connect, often facing call quality problems that disrupt communication.
  • Users find the missing functionality frustrating, especially the lack of options beyond DND and syncing issues with Podio.
  • Users experience recording issues with Dialpad Connect, expressing frustrations about voice recording and voicemail customization.
  • Users report call quality issues including dropped calls and difficulties in connecting, leading to frustration and lost communications.

What Are Recent G2 Reviews of Dialpad Connect?

What Are G2 Users Discussing About Dialpad Connect?

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration. Connect anywhere, any way: Join meetings, calls, and chats from any device with GoTo Connect’s unified platform, keeping your teams and customers connected—wherever work happens. Easy to use and manage: Our fully hosted system ensures fast setup, effortless scaling, and straightforward management—no IT required. Unmatched reliability: Ensure 99.999% uptime, crystal-clear voice, and top-rated support so your business never misses a beat. Modern automation & AI: GoTo Connect’s built-in AI Receptionist welcomes callers, routes conversations, and automates routine tasks—no third-party apps needed. Built for growth: Enhance your telecommunications with contact center and customer engagement tools that scale as you do. With award-winning support, industry-leading uptime, and top customer satisfaction scores, GoTo Connect isn’t just a phone system—it’s the backbone of meaningful and reliable business communication. Whether you’re streamlining internal calls, running virtual meetings, or enhancing customer engagement, GoTo Connect ensures every interaction is effortless, effective, and ready to help your business succeed.

Average Rating: 4.4/5.0

Total Reviews: 1,390

How Do G2 Users Rate GoTo Connect?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.1/10)
  • VOiP Number: 9.1/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.1/10 (Category avg: 8.6/10)

Who Is the Company Behind GoTo Connect?

  • Seller: GoTo
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @goto
    41,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    993 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 69% Small, 24% Medium

What Do G2 Reviewers Say About GoTo Connect?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of GoTo Connect, enabling smooth interactions and seamless functionality anywhere.
  • Users appreciate the timely and helpful customer support of GoTo Connect, enhancing their overall experience and efficiency.
  • Users praise the reliability of GoTo Connect, ensuring seamless communication and consistent performance without glitches.
  • Users find the easy setup of GoTo Connect convenient for managing calls and adding new users effortlessly.
  • Users value the user-friendly interface of GoTo Connect, appreciating its ease of use and seamless integration with Microsoft Teams.
Cons
  • Users report frequent call issues with sound quality, delays, and occasional software glitches affecting communication.
  • Users face significant limitations with GoTo Connect, including an outdated app interface and challenging offboarding processes.
  • Users find the limited features frustrating, particularly with complex fax processes and confusing functionality.
  • Users report inconsistent customer service, experiencing both helpful and unhelpful representatives, leading to frustration in problem resolution.
  • Users experience poor customer support, with inconsistent service and difficulty in resolving issues effectively.

What Are Recent G2 Reviews of GoTo Connect?

What Are G2 Users Discussing About GoTo Connect?

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

Average Rating: 4.4/5.0

Total Reviews: 431

How Do G2 Users Rate 3CX?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Phone Calls: 9.5/10 (Category avg: 9.1/10)
  • VOiP Number: 8.9/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind 3CX?

  • Seller: 3CX
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Nicosia
  • Twitter: @3CX
    30,475 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    183 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, President
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 50% Medium, 43% Small

What Do G2 Reviewers Say About 3CX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of 3CX, finding it reliable and convenient for seamless communication.
  • Users commend the reliability of 3CX, appreciating smooth communication and consistent call quality across multiple platforms.
  • Users value the flexibility of 3CX, enjoying cost savings and seamless communication on one platform.
  • Users value the smooth and reliable communication of 3CX, appreciating its seamless integration and great call quality.
  • Users praise the easy setup of 3CX, allowing for quick deployment and seamless integration into existing systems.
Cons
  • Users find 3CX's complex processes challenging, especially for non-technical administrators and advanced feature configurations.
  • Users find difficult configuration for non-technical administrators frustrating, making setup and troubleshooting a challenging experience.
  • Users find the learning curve challenging, especially non-technical administrators who struggle with configuration and troubleshooting.
  • Users note limited features in 3CX, especially following updates that removed useful reports and hinder customizations.
  • Users find 3CX to be expensive, especially for non-profits seeking more affordable pricing options.

What Are Recent G2 Reviews of 3CX?

What Are G2 Users Discussing About 3CX?

Talkroute

Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware. With Talkroute, businesses can create a polished phone presence using features like local, toll free, and vanity phone numbers, multi level auto attendants, call routing, call forwarding, voicemail, call recording, and business SMS. Calls can be answered on smartphones, computers, or existing desk phones, allowing teams to work remotely or on the go while delivering a consistent and professional customer experience. Talkroute is especially well suited for service based businesses, startups, agencies, healthcare practices, legal firms, and growing companies that need a reliable VoIP phone system without enterprise level complexity or cost. Setup is fast, configuration is intuitive, and updates can be made instantly through an easy to use web dashboard with no IT team required. Unlike many UCaaS platforms that bundle unnecessary features or lock customers into rigid plans, Talkroute focuses on simplicity, transparency, and value. Pricing is straightforward, with no long term contracts, no per user confusion, and no surprise fees, making it an ideal choice for small businesses that want predictable costs as they grow. Talkroute also integrates smoothly into existing workflows. Teams can manage calls alongside email, CRM tools, and other business software, while features like call routing rules and business hours help ensure customers always reach the right person at the right time. Call analytics and reporting provide insight into call volume, performance, and customer behavior. Backed by responsive, US based customer support, Talkroute is known for hands on onboarding and real human assistance when it is needed. Whether a business is upgrading from a personal phone number or replacing a legacy PBX system, Talkroute delivers a modern virtual phone system that is dependable, easy to use, and built specifically for small business needs.

Average Rating: 4.6/5.0

Total Reviews: 44

How Do G2 Users Rate Talkroute?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Phone Calls: 8.8/10 (Category avg: 9.1/10)
  • VOiP Number: 8.9/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Talkroute?

  • Seller: Talkroute
  • Year Founded: 2013
  • HQ Location: Chicago, IL
  • Twitter: @Talkroute
    376 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Real Estate
  • Company Size: 100% Small, 7% Medium

What Do G2 Reviewers Say About Talkroute?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Talkroute, finding it streamlined and just right for their needs.
  • Users value the easy setup of Talkroute, enabling quick configuration and seamless operation for remote staff.
  • Users love the quick setup of Talkroute, making call management seamless and efficient from anywhere.
  • Users praise the responsive and knowledgeable customer support of Talkroute, ensuring quick and helpful assistance whenever needed.
  • Users value the streamlined essential features of Talkroute, providing only what they need without unnecessary extras.
Cons
  • Users find the limited customization options frustrating, particularly for call flows, reporting, and hold music.
  • Users often face performance issues with Talkroute, including slow loading times and lagging notifications.
  • Users find the reporting insufficient and desire more detailed options for call tracking and analysis.
  • Users note the inadequate reporting in Talkroute, feeling it lacks detail but is manageable overall.
  • Users desire more integration options with CRMs and other tools to enhance the functionality of Talkroute.

What Are Recent G2 Reviews of Talkroute?

What Are G2 Users Discussing About Talkroute?

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace

Average Rating: 4.3/5.0

Total Reviews: 2,363

How Do G2 Users Rate JustCall?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Phone Calls: 9.0/10 (Category avg: 9.1/10)
  • VOiP Number: 8.8/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 7.6/10 (Category avg: 8.6/10)

Who Is the Company Behind JustCall?

  • Seller: Saas Labs
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Palo Alto, California
  • Twitter: @saas_labs
    319 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    416 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Computer Software, Financial Services
  • Company Size: 59% Small, 31% Medium

What Do G2 Reviewers Say About JustCall?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of JustCall, noting its simple setup and user-friendly interface.
  • Users appreciate the comprehensive capabilities of JustCall, enhancing customer communications and improving sales conversions significantly.
  • Users highly value the comprehensive capabilities of JustCall, enhancing customer communications and boosting sales efficiency.
  • Users value the seamless call experience of JustCall, enhancing productivity and enabling efficient call management.
  • Users highly value the comprehensive calling features of JustCall, enhancing customer communications and boosting sales efficiency.
Cons
  • Users report issues with call visibility, often hearing calls that don't appear on their JustCall interface.
  • Users experience connection issues with JustCall, often unable to see incoming calls despite hearing them.
  • Users experience poor call quality, with issues like call drops and missed calls affecting communication significantly.
  • Users often face slow loading issues with JustCall, experiencing significant lag during calls and app performance.

What Are Recent G2 Reviews of JustCall?

VirtualPBX

We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

Average Rating: 4.2/5.0

Total Reviews: 35

How Do G2 Users Rate VirtualPBX?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 8.8/10)
  • Phone Calls: 8.7/10 (Category avg: 9.1/10)
  • VOiP Number: 9.6/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.2/10 (Category avg: 8.6/10)

Who Is the Company Behind VirtualPBX?

  • Seller: VirtualPBX
  • Year Founded: 1997
  • HQ Location: San Jose, CA
  • Twitter: @VirtualPBX
    5,359 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 97% Small, 3% Medium

What Do G2 Reviewers Say About VirtualPBX?

AI-generated summary from verified user reviews

Pros
  • Customers commend the excellent customer support of VirtualPBX, highlighting professionalism and effective assistance throughout their experience.
  • Users commend the excellent customer service of VirtualPBX, highlighting their professionalism and helpfulness throughout the process.
  • Users commend the helpful customer service from VirtualPBX, highlighting their professionalism and dedication.
  • Users appreciate the excellent customer service of VirtualPBX, highlighting their helpful and thorough support.
  • Users commend the efficiency of VirtualPBX, noting quick setup and excellent support from the team.

What Are Recent G2 Reviews of VirtualPBX?

What Are G2 Users Discussing About VirtualPBX?

Comcast Business VoiceEdge

Comcast Business VoiceEdge is a cloud-based, fully managed voice and unified communications solution designed to enhance business communication and collaboration. By eliminating the need for on-site PBX equipment, it offers a cost-effective and scalable alternative to traditional phone systems, supporting businesses as they grow and adapt. Key Features and Functionality: - Unified Communications: Integrates voice, video, messaging, and conferencing to streamline communication. - Cloud-Hosted PBX: Provides advanced calling features without the need for physical hardware, reducing capital expenditures. - Intuitive Administration: Offers an easy-to-use digital dashboard for managing equipment, passwords, and features across multiple locations. - Mobility Support: Includes mobile and desktop applications, enabling employees to make and receive calls, access voicemail, and participate in audio conferences from any device. - Advanced Call Management: Features such as Automated Attendants, Hunt Groups, Call Forwarding, and Readable Voicemail enhance call handling and user experience. - Scalability: Easily accommodates business growth by adding users or locations without significant infrastructure changes. Primary Value and Solutions Provided: Comcast Business VoiceEdge addresses the communication needs of modern businesses by offering a flexible, scalable, and cost-effective phone system. It eliminates the complexities and expenses associated with traditional PBX systems, providing a suite of advanced features that enhance productivity and collaboration. By supporting mobility and remote work, it ensures that employees remain connected and responsive, regardless of their location. This solution is particularly beneficial for businesses seeking to improve operational efficiency, reduce costs, and adapt to evolving communication demands.

Average Rating: 3.6/5.0

Total Reviews: 35

How Do G2 Users Rate Comcast Business VoiceEdge?

  • Has the product been a good partner in doing business?: 7.2/10 (Category avg: 8.8/10)
  • Phone Calls: 8.1/10 (Category avg: 9.1/10)
  • VOiP Number: 7.8/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind Comcast Business VoiceEdge?

  • Seller: Comcast
  • Year Founded: 1963
  • HQ Location: Philadelphia, PA
  • Twitter: @comcast
    174,389 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    61,725 employees on LinkedIn®
  • Ownership: NASDAQ: CMCSA

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 57% Small, 29% Medium

What Do G2 Reviewers Say About Comcast Business VoiceEdge?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the business phone system features of Comcast Business VoiceEdge, enhancing call management and efficiency.
  • Users appreciate the business phone system features of Comcast Business VoiceEdge, enhancing communication and call management efficiency.
  • Users find Comcast Business VoiceEdge extremely convenient, integrating seamlessly into their communication infrastructure for years.
  • Users commend the reliable customer service of Comcast Business VoiceEdge, ensuring smooth communication and support.
  • Users appreciate the excellent customer support of Comcast Business VoiceEdge, enhancing their overall experience with the system.
Cons
  • Users find the complex processes of integrating with AppFolio tedious, impacting efficiency compared to simpler systems like 8x8.
  • Users find the integration into AppFolio tedious, making call information management less efficient compared to previous systems.
  • Users note the high cost of Comcast Business VoiceEdge as a significant drawback amid changing business needs.

What Are Recent G2 Reviews of Comcast Business VoiceEdge?

What Are G2 Users Discussing About Comcast Business VoiceEdge?

Cradle.io

Calls that log themselves. The cloud phone system for accounting firms in Australia, New Zealand and the UK. Caller ID, click-to-call and AI summaries that write back into FYI, Xero Practice Manager and HubSpot — so your team takes calls from any device and stops paying twice for the same admin.

Average Rating: 5.0/5.0

Total Reviews: 11

How Do G2 Users Rate Cradle.io?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.8/10)
  • Phone Calls: 9.8/10 (Category avg: 9.1/10)
  • VOiP Number: 9.7/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Cradle.io?

  • Seller: Cradle Limited
  • Year Founded: 2016
  • HQ Location: Auckland, New Zealand
  • Twitter: @letscradlenz
    89 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 73% Small, 27% Medium

What Are Recent G2 Reviews of Cradle.io?

What Are G2 Users Discussing About Cradle.io?

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features? Bria Teams includes team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you're always in the loop. Bria also includes a user-friendly web management portal for centrally setting up calling accounts and team members. Once configured, all users need to do is log in to their apps with their email and password and they're ready to start communicating and collaborating!

Average Rating: 4.4/5.0

Total Reviews: 63

How Do G2 Users Rate Bria?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.8/10)
  • Phone Calls: 9.4/10 (Category avg: 9.1/10)
  • VOiP Number: 9.3/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Bria?

  • Seller: CounterPath
  • Year Founded: 2002
  • HQ Location: Vancouver, BC
  • Twitter: @CounterPath
    2,016 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®
  • Ownership: NASDAQ:CPAH

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 55% Small, 41% Medium

What Do G2 Reviewers Say About Bria?

AI-generated summary from verified user reviews

Pros
  • Users value Bria's accessibility, benefiting from its flexibility for seamless communication and collaboration.
  • Users value the affordability of Bria, enjoying a cleaner office and efficient call management with minimal hardware.
  • Users love the easy setup and sleek call management with Bria, enhancing workspace aesthetics and functionality.
  • Users enjoy the high call quality of Bria, enhancing their communication experience with clear audio and sleek setup.
  • Users value the seamless VOIP connectivity, allowing sales teams to stay connected while away from the office.
Cons
  • Users experience performance issues with Bria, including lagging, freezing, and frequent call reliability problems.
  • Users find it challenging to manage access issues with Bria, especially when trying to turn off notifications effectively.
  • Users report significant audio issues with Bria, including sound problems and frequent call dropouts, impacting reliability.
  • Users report audio problems with Bria, experiencing call drops and occasional app reliability issues impacting communication.
  • Users report call drops and reliability issues with Bria, affecting crucial communication needs in a busy work environment.

What Are Recent G2 Reviews of Bria?

What Are G2 Users Discussing About Bria?

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications. This approach delivers rapid, agile improvements to meet the real-world needs of customers and partners. From API integrations and workflow automation to purpose-built vertical solutions, Sangoma ensures that innovation isn't a buzzword — it's built in. - Cloud UCaaS: Easy to deploy and manage, ideal for businesses with limited IT resources - Hybrid UCaaS: Combines the scalability of cloud with the security of on-prem. Designed for high-reliability use cases like healthcare, with local survivability and 4G/5G failover - On-Prem UC: Best for government, education, and municipal sectors seeking full control and traditional telephony functionality Sangoma’s UC platform integrates with Microsoft Teams and CRMs like Salesforce, and can be paired with contact center tools, plug-and-play phones (wired and wireless), headsets, and accessories. It also supports VoIP gateways, Session Border Controllers for secure remote connectivity, and managed security and networking solutions.

Average Rating: 4.2/5.0

Total Reviews: 240

How Do G2 Users Rate Sangoma Unified Communications Platform?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.1/10)
  • VOiP Number: 9.1/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Sangoma Unified Communications Platform?

  • Seller: Sangoma
  • Year Founded: 1984
  • HQ Location: Markham, ON
  • Twitter: @Sangoma
    6,562 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    609 employees on LinkedIn®
  • Ownership: TSX-V:STC

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Hospital & Health Care, Financial Services
  • Company Size: 51% Small, 48% Medium

What Do G2 Reviewers Say About Sangoma Unified Communications Platform?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Sangoma Unified Communications Platform enhances productivity and simplifies communication management.
  • Users value the wide range of features offered by Sangoma, enhancing business communication and flexibility.
  • Users praise the reliability of Sangoma Unified Communications Platform, ensuring seamless communication and enhancing team productivity.
  • Users appreciate the reliable call quality of Sangoma Unified Communications Platform, enhancing their communication experience significantly.
  • Users value the integrated communication capabilities of Sangoma, enhancing team connectivity and productivity seamlessly.
Cons
  • Users find the complex processes for setup and configuration challenging, especially for those without telephony expertise.
  • Users find the difficult settings management hampers their experience, especially for those lacking telephony expertise.
  • Users find the cost of Sangoma high, especially with increasing license fees and complex configurations for non-experts.
  • Users find the high cost of Sangoma's platform can escalate with licenses and add-ons compared to competitors.
  • Users find the lack of intuitiveness in the Sangoma Unified Communications Platform can hinder usability and efficiency.

What Are Recent G2 Reviews of Sangoma Unified Communications Platform?

What Are G2 Users Discussing About Sangoma Unified Communications Platform?

Monster VoIP

Say goodbye to complex business phone systems Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful phone system or a larger company looking to scale — Monster VoIP has you covered. A feature-rich business phone system: Give your company the calling functionality, agility, and support it needs to excel in the digital age with Monster VoIP's powerful cloud PBX system. Simplify your business phone solution with Monster VoIP. Discover best-in-class solutions that support your business, its people, and its processes. Book a meeting today to explore your options. Monster VoIP offers fully hosted Enterprise Phone Systems that include Mobilty, SMS, Screen Sharing, Click2Call and CRM Integrations.

Average Rating: 4.3/5.0

Total Reviews: 32

How Do G2 Users Rate Monster VoIP?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.1/10)
  • VOiP Number: 8.2/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Monster VoIP?

  • Seller: Monster VoIP
  • Year Founded: 2012
  • HQ Location: Los Angeles, California
  • Twitter: @MonsterVoIP
    1,594 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Insurance
  • Company Size: 91% Small, 9% Medium

What Are Recent G2 Reviews of Monster VoIP?

What Are G2 Users Discussing About Monster VoIP?

CloudCall

Now offering No-Commitment Contracts through 2025! See how CloudCall is the #o1 AI-powered communication platform built specifically for CRM users in recruitment, sales, and customer engagement teams. By embedding voice, SMS, call recordings, and AI-generated summaries directly into CRM records, CloudCall helps teams streamline workflows, gain deeper visibility, and improve performance—where they already work. Designed for staffing and recruitment firms and other fast-moving industries, CloudCall combines a modern softphone with click-to-call, power dialing, local presence, text messaging, and real-time coaching tools. Every interaction is captured and automatically synced to the CRM, turning conversations into actionable data. With industry-leading integrations into CRMs like Bullhorn, Vincere, JobDiva, Tracker, LaborEdge, and more, CloudCall helps businesses: - Increase recruiter and sales productivity - Improve data accuracy and compliance - Unlock coaching insights with live monitoring and AI call summaries - Enable remote work with full visibility and reporting - Drive more placements and deals with less admin CloudCall is hosted on a global hyperscale cloud network for unmatched reliability (99.99% uptime) and performance. With over a decade of experience serving staffing and recruitment teams, CloudCall is trusted by thousands of users worldwide. Whether you're in the office or on the move, CloudCall ensures your communications are always connected, captured, and contributing to success. www.cloudcall.com Boston | Austin | Leicester | Boston | London sales@cloudcall.com

Average Rating: 3.9/5.0

Total Reviews: 74

How Do G2 Users Rate CloudCall?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 8.8/10)
  • Phone Calls: 7.5/10 (Category avg: 9.1/10)
  • VOiP Number: 7.3/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 7.1/10 (Category avg: 8.6/10)

Who Is the Company Behind CloudCall?

  • Seller: CloudCall Group Plc
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Boston, USA
  • Twitter: @CloudCall
    2,232 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Staffing and Recruiting, Information Technology and Services
  • Company Size: 62% Small, 33% Medium

What Do G2 Reviewers Say About CloudCall?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in CloudCall, facilitating seamless communication and integration with their workflow.
  • Users value the easy integration of CloudCall with existing systems, enhancing connectivity and collaboration effortlessly.
  • Users find the easy setup of CloudCall efficient, allowing quick implementation and seamless integration with existing systems.
  • Users love the seamless integrations of CloudCall, enhancing communication with easy setup and responsive support.
  • Users commend exceptional customer support from CloudCall, highlighting their commitment and responsiveness in resolving issues effectively.
Cons
  • Users report poor call quality with frequent drops and unreliable connections impacting their communication experience.
  • Users experience audio problems with CloudCall, leading to difficulties in communication during calls.
  • Users experience frequent call drops with CloudCall, making the service unreliable and frustrating to use.
  • Users report call connectivity issues with CloudCall, making communication unreliable and frustrating during calls.
  • Users experience confusing log-in processes and delayed support responses, impacting their overall satisfaction with CloudCall.

What Are Recent G2 Reviews of CloudCall?

What Are G2 Users Discussing About CloudCall?

Yodel.io

Yodel.io is the phone system that unites all your communication in one place that your team already loves – Slack! No additional software needed. Use your own phone number or get a new one in over 100 countries.

Average Rating: 4.4/5.0

Total Reviews: 27

How Do G2 Users Rate Yodel.io?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.8/10)
  • Phone Calls: 8.8/10 (Category avg: 9.1/10)
  • VOiP Number: 9.4/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Yodel.io?

  • Seller: YodelTalk
  • Year Founded: 2016
  • HQ Location: San Francisco, CA
  • Twitter: @yodeltalk
    365 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 86% Small, 14% Medium

What Do G2 Reviewers Say About Yodel.io?

AI-generated summary from verified user reviews

Cons
  • Users report poor customer service, experiencing unresponsive support and account issues leading to loss of services.
  • Users express frustration with limited access to support, leading to account issues and lost numbers.
  • Users report difficulties with number support issues, leading to lost accounts and frustration over unresponsive customer service.
  • Users report poor support and account management, often leading to lost numbers and unresponsive customer service.

What Are Recent G2 Reviews of Yodel.io?

What Are G2 Users Discussing About Yodel.io?