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Best VoIP Providers with Software Pairing Capabilities

Benefits of VoIP Providers with Software Pairing capabilities include: Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.
Below are the top-rated VoIP Providers with Software Pairing capabilities, as verified by G2’s Research team. Real users have identified Software Pairing as an important function of VoIP Providers. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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16 Listings in VoIP Providers Available
(1,256)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

    Users
    • Office Manager
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RingEX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    203
    Customer Support
    125
    Helpful
    111
    Reliability
    103
    Phone Calls
    96
    Cons
    Poor Customer Support
    57
    Customer Service
    52
    Customer Support
    46
    Call Issues
    42
    Complex Processes
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingEX features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    62,337 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,585 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

Users
  • Office Manager
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 35% Mid-Market
RingEX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
203
Customer Support
125
Helpful
111
Reliability
103
Phone Calls
96
Cons
Poor Customer Support
57
Customer Service
52
Customer Support
46
Call Issues
42
Complex Processes
41
RingEX features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
9.0
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
62,337 Twitter followers
LinkedIn® Page
www.linkedin.com
6,585 employees on LinkedIn®
(3,947)4.4 out of 5
Optimized for quick response
8th Easiest To Use in VoIP Providers software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Connect is a communication platform that combines voice calls, video, messaging, and SMS into a single, unified platform, featuring AI-powered tools like real-time transcription and call analytics.
    • Users frequently mention the convenience and efficiency of Dialpad Connect, appreciating its user-friendly interface, seamless integration with CRM systems, and the ability to manage calls and messages across devices.
    • Users experienced occasional connectivity issues or delays in call routing, minor bugs with the desktop application, and some found the pricing structure complex and the initial setup time-consuming for larger teams.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Features
    36
    Call Management
    35
    Voice Transcription
    35
    Communication
    34
    Cons
    Call Issues
    26
    Connection Issues
    26
    Recording Issues
    17
    Connectivity Issues
    15
    Call Disconnections
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    58 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,450 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Connect is a communication platform that combines voice calls, video, messaging, and SMS into a single, unified platform, featuring AI-powered tools like real-time transcription and call analytics.
  • Users frequently mention the convenience and efficiency of Dialpad Connect, appreciating its user-friendly interface, seamless integration with CRM systems, and the ability to manage calls and messages across devices.
  • Users experienced occasional connectivity issues or delays in call routing, minor bugs with the desktop application, and some found the pricing structure complex and the initial setup time-consuming for larger teams.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Features
36
Call Management
35
Voice Transcription
35
Communication
34
Cons
Call Issues
26
Connection Issues
26
Recording Issues
17
Connectivity Issues
15
Call Disconnections
14
Dialpad Connect features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.2
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
58 Twitter followers
LinkedIn® Page
www.linkedin.com
1,450 employees on LinkedIn®

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(1,385)4.4 out of 5
Optimized for quick response
13th Easiest To Use in VoIP Providers software
Save to My Lists
Entry Level Price:Starting at $27.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—a

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoTo Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    98
    Customer Support
    40
    Reliability
    40
    Easy Setup
    33
    Helpful
    29
    Cons
    Call Issues
    23
    Limited Features
    16
    Poor Customer Support
    16
    Customer Service
    15
    Complex Processes
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoTo Connect features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    41,422 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    920 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—a

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
GoTo Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
98
Customer Support
40
Reliability
40
Easy Setup
33
Helpful
29
Cons
Call Issues
23
Limited Features
16
Poor Customer Support
16
Customer Service
15
Complex Processes
14
GoTo Connect features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.2
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
41,422 Twitter followers
LinkedIn® Page
www.linkedin.com
920 employees on LinkedIn®
(2,331)4.3 out of 5
Optimized for quick response
View top Consulting Services for JustCall
Save to My Lists
Entry Level Price:$0.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faste

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 59% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a customer support application that enables users to make calls and send SMS to clients, manage sales and support teams, and integrate with various CRM systems.
    • Users frequently mention the ease of use, seamless integration with CRM systems, and the ability to manage communications across multiple channels as key benefits of JustCall.
    • Reviewers experienced issues with call quality, frequent disconnections, and a complex onboarding process that requires navigating through a lot of documentation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • JustCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,313
    Features
    794
    Helpful
    649
    Call Management
    645
    Calling Features
    599
    Cons
    Call Issues
    726
    Call Functionality
    519
    Connection Issues
    411
    Poor Call Quality
    355
    Call Management
    329
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • JustCall features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    7.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    415 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faste

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 59% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a customer support application that enables users to make calls and send SMS to clients, manage sales and support teams, and integrate with various CRM systems.
  • Users frequently mention the ease of use, seamless integration with CRM systems, and the ability to manage communications across multiple channels as key benefits of JustCall.
  • Reviewers experienced issues with call quality, frequent disconnections, and a complex onboarding process that requires navigating through a lot of documentation.
JustCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,313
Features
794
Helpful
649
Call Management
645
Calling Features
599
Cons
Call Issues
726
Call Functionality
519
Connection Issues
411
Poor Call Quality
355
Call Management
329
JustCall features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
9.0
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
7.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
302 Twitter followers
LinkedIn® Page
www.linkedin.com
415 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkroute offers virtual phone system for growing businesses.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Talkroute Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Features
    6
    Easy Setup
    5
    Quick Setup
    5
    Simple
    5
    Cons
    Integration Issues
    3
    Lagging Issues
    2
    Inadequate Reporting
    1
    Limited Options
    1
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Talkroute features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Phone Calls
    Average: 9.1
    8.9
    VOiP Number
    Average: 9.0
    10.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Talkroute
    Year Founded
    2013
    HQ Location
    Chicago, IL
    Twitter
    @Talkroute
    379 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkroute offers virtual phone system for growing businesses.

Users
No information available
Industries
No information available
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
Talkroute Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Features
6
Easy Setup
5
Quick Setup
5
Simple
5
Cons
Integration Issues
3
Lagging Issues
2
Inadequate Reporting
1
Limited Options
1
Performance Issues
1
Talkroute features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
8.8
Phone Calls
Average: 9.1
8.9
VOiP Number
Average: 9.0
10.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Talkroute
Year Founded
2013
HQ Location
Chicago, IL
Twitter
@Talkroute
379 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
(516)4.4 out of 5
View top Consulting Services for 3CX
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 3CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Reliability
    25
    Flexibility
    20
    Easy Setup
    19
    Integrations
    18
    Cons
    Complex Processes
    9
    Learning Curve
    8
    Limited Features
    8
    Difficult Configuration
    7
    Poor Customer Support
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 3CX features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Phone Calls
    Average: 9.1
    9.0
    VOiP Number
    Average: 9.0
    9.4
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    3CX
    Company Website
    Year Founded
    2005
    HQ Location
    Nicosia
    Twitter
    @3CX
    29,403 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 42% Small-Business
3CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Reliability
25
Flexibility
20
Easy Setup
19
Integrations
18
Cons
Complex Processes
9
Learning Curve
8
Limited Features
8
Difficult Configuration
7
Poor Customer Support
7
3CX features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.7
9.4
Phone Calls
Average: 9.1
9.0
VOiP Number
Average: 9.0
9.4
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
3CX
Company Website
Year Founded
2005
HQ Location
Nicosia
Twitter
@3CX
29,403 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Business VoiceEdge bundles SIP trunking service with hosted PBX applications. The PBX applications enable directorybased routing of inbound calls and communication features for employees. Users can co

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Comcast Business VoiceEdge Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Convenience
    1
    Customer Service
    1
    Ease of Use
    1
    Easy Integration
    1
    Easy Setup
    1
    Cons
    High Cost
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Comcast Business VoiceEdge features and usability ratings that predict user satisfaction
    7.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.2
    Phone Calls
    Average: 9.1
    7.6
    VOiP Number
    Average: 9.0
    8.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Comcast
    Year Founded
    1963
    HQ Location
    Philadelphia, PA
    Twitter
    @comcast
    173,775 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60,640 employees on LinkedIn®
    Ownership
    NASDAQ: CMCSA
Product Description
How are these determined?Information
This description is provided by the seller.

Business VoiceEdge bundles SIP trunking service with hosted PBX applications. The PBX applications enable directorybased routing of inbound calls and communication features for employees. Users can co

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 24% Mid-Market
Comcast Business VoiceEdge Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Convenience
1
Customer Service
1
Ease of Use
1
Easy Integration
1
Easy Setup
1
Cons
High Cost
1
Comcast Business VoiceEdge features and usability ratings that predict user satisfaction
7.2
Has the product been a good partner in doing business?
Average: 8.7
8.2
Phone Calls
Average: 9.1
7.6
VOiP Number
Average: 9.0
8.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Comcast
Year Founded
1963
HQ Location
Philadelphia, PA
Twitter
@comcast
173,775 Twitter followers
LinkedIn® Page
www.linkedin.com
60,640 employees on LinkedIn®
Ownership
NASDAQ: CMCSA
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MiVoice Connect is an on-site business phone system that unifies communication and collaboration tools into a single, user-friendly interface. It enables users to effortlessly locate contacts, verify

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 53% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MiVoice Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    1
    Cons
    Lack of Intuitiveness
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MiVoice Connect features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Phone Calls
    Average: 9.1
    10.0
    VOiP Number
    Average: 9.0
    9.4
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    22,581 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,937 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

MiVoice Connect is an on-site business phone system that unifies communication and collaboration tools into a single, user-friendly interface. It enables users to effortlessly locate contacts, verify

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 53% Mid-Market
  • 47% Small-Business
MiVoice Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
1
Cons
Lack of Intuitiveness
1
MiVoice Connect features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.7
9.2
Phone Calls
Average: 9.1
10.0
VOiP Number
Average: 9.0
9.4
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
22,581 Twitter followers
LinkedIn® Page
www.linkedin.com
3,937 employees on LinkedIn®
Total Revenue (USD mm)
$1,300
Entry Level Price:$18.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VirtualPBX is a leading provider of business communication solutions, offering a suite of products designed to help companies of all sizes connect with their customers and teams. The three core produc

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VirtualPBX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Customer Service
    2
    Helpful
    2
    VoIP Services
    2
    Calling Features
    1
    Cons
    Customer Service
    1
    Dialing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VirtualPBX features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Phone Calls
    Average: 9.1
    9.5
    VOiP Number
    Average: 9.0
    7.7
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    San Jose, CA
    Twitter
    @VirtualPBX
    5,390 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VirtualPBX is a leading provider of business communication solutions, offering a suite of products designed to help companies of all sizes connect with their customers and teams. The three core produc

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
VirtualPBX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Customer Service
2
Helpful
2
VoIP Services
2
Calling Features
1
Cons
Customer Service
1
Dialing Issues
1
VirtualPBX features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.7
8.5
Phone Calls
Average: 9.1
9.5
VOiP Number
Average: 9.0
7.7
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1997
HQ Location
San Jose, CA
Twitter
@VirtualPBX
5,390 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
(254)4.2 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $17.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises

    Users
    • IT Manager
    • IT Director
    Industries
    • Hospital & Health Care
    • Financial Services
    Market Segment
    • 50% Small-Business
    • 48% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sangoma Unified Communications Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Business Tools
    3
    Call Quality
    3
    Communication
    3
    Customer Support
    3
    Cons
    Complex Processes
    2
    Expensive
    2
    High Cost
    2
    Call Issues
    1
    Customer Service
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sangoma Unified Communications Platform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.5
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sangoma
    Company Website
    Year Founded
    1984
    HQ Location
    Markham, ON
    Twitter
    @Sangoma
    6,527 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    618 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises

Users
  • IT Manager
  • IT Director
Industries
  • Hospital & Health Care
  • Financial Services
Market Segment
  • 50% Small-Business
  • 48% Mid-Market
Sangoma Unified Communications Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Business Tools
3
Call Quality
3
Communication
3
Customer Support
3
Cons
Complex Processes
2
Expensive
2
High Cost
2
Call Issues
1
Customer Service
1
Sangoma Unified Communications Platform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
9.3
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.5
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Sangoma
Company Website
Year Founded
1984
HQ Location
Markham, ON
Twitter
@Sangoma
6,527 Twitter followers
LinkedIn® Page
www.linkedin.com
618 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smarter calling for nimble businesses. Cradle is the ultimate tool for the modern business, changing the way business communicates with customers. Cradle helps sales and support teams to stay connec

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 73% Small-Business
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cradle.io features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.8
    Phone Calls
    Average: 9.1
    9.7
    VOiP Number
    Average: 9.0
    10.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Auckland, New Zealand
    Twitter
    @letscradlenz
    90 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smarter calling for nimble businesses. Cradle is the ultimate tool for the modern business, changing the way business communicates with customers. Cradle helps sales and support teams to stay connec

Users
No information available
Industries
No information available
Market Segment
  • 73% Small-Business
  • 27% Mid-Market
Cradle.io features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
9.8
Phone Calls
Average: 9.1
9.7
VOiP Number
Average: 9.0
10.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2016
HQ Location
Auckland, New Zealand
Twitter
@letscradlenz
90 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Entry Level Price:$20.99 /user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

    Users
    • Office Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 47% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mitel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Setup
    2
    Easy Access
    1
    Easy Implementation
    1
    Easy Integration
    1
    Cons
    Performance Issues
    2
    Software Bugs
    2
    App Instability
    1
    Complex Reporting
    1
    Connection Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mitel features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    22,581 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,937 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

Users
  • Office Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 47% Small-Business
  • 45% Mid-Market
Mitel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Setup
2
Easy Access
1
Easy Implementation
1
Easy Integration
1
Cons
Performance Issues
2
Software Bugs
2
App Instability
1
Complex Reporting
1
Connection Issues
1
Mitel features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.7
8.5
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
22,581 Twitter followers
LinkedIn® Page
www.linkedin.com
3,937 employees on LinkedIn®
Total Revenue (USD mm)
$1,300
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augm

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bria Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accessibility
    1
    Affordable
    1
    Calling Features
    1
    Call Quality
    1
    Connectivity
    1
    Cons
    Performance Issues
    2
    Access Issues
    1
    Audio Issues
    1
    Audio Problems
    1
    Call Drops
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bria features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.5
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    8.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Vancouver, BC
    Twitter
    @CounterPath
    2,029 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
    Ownership
    NASDAQ:CPAH
Product Description
How are these determined?Information
This description is provided by the seller.

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augm

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 42% Mid-Market
Bria Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accessibility
1
Affordable
1
Calling Features
1
Call Quality
1
Connectivity
1
Cons
Performance Issues
2
Access Issues
1
Audio Issues
1
Audio Problems
1
Call Drops
1
Bria features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.5
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
8.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2002
HQ Location
Vancouver, BC
Twitter
@CounterPath
2,029 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Ownership
NASDAQ:CPAH
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Say goodbye to complex business phone systems Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Monster VoIP features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Phone Calls
    Average: 9.1
    8.2
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Los Angeles, California
    Twitter
    @MonsterVoIP
    1,623 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Say goodbye to complex business phone systems Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful

Users
No information available
Industries
  • Insurance
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Monster VoIP features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.7
9.2
Phone Calls
Average: 9.1
8.2
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2012
HQ Location
Los Angeles, California
Twitter
@MonsterVoIP
1,623 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
(73)3.9 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $24.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Now offering No-Commitment Contracts through 2025! See how CloudCall is the #o1 AI-powered communication platform built specifically for CRM users in recruitment, sales, and customer engagement teams.

    Users
    No information available
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CloudCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Easy Integration
    10
    Integrations
    7
    Customer Support
    4
    Easy Integrations
    4
    Cons
    Call Issues
    4
    Connection Issues
    4
    Call Drops
    3
    Connectivity Issues
    3
    Customer Service
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CloudCall features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.7
    7.7
    Phone Calls
    Average: 9.1
    7.3
    VOiP Number
    Average: 9.0
    7.1
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Boston, USA
    Twitter
    @CloudCall
    2,277 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    71 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Now offering No-Commitment Contracts through 2025! See how CloudCall is the #o1 AI-powered communication platform built specifically for CRM users in recruitment, sales, and customer engagement teams.

Users
No information available
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 34% Mid-Market
CloudCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Easy Integration
10
Integrations
7
Customer Support
4
Easy Integrations
4
Cons
Call Issues
4
Connection Issues
4
Call Drops
3
Connectivity Issues
3
Customer Service
3
CloudCall features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.7
7.7
Phone Calls
Average: 9.1
7.3
VOiP Number
Average: 9.0
7.1
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
2011
HQ Location
Boston, USA
Twitter
@CloudCall
2,277 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®