# Best Enterprise CRM Software

## How Many CRM Software Products Does G2 Track?

**Total Products under this Category:** 1,621

### Category Stats (Sep 2026)

- **Average Rating:** 4.4/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** SalesSeek (+25.91%) - Among all products in this category, SalesSeek recorded the largest rating increase compared to last month

_Last updated: September 01, 2026_

## How Does G2 Rank CRM Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 122,700+ Authentic Reviews
- 1,621+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for CRM Software
 ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=509&focus%5B%5D=576&focus%5B%5D=464&focus%5B%5D=1174041&focus%5B%5D=1816&focus%5B%5D=1934)

Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, SAP Sales Cloud, Zoho CRM, Oracle Sales Cloud, monday CRM, Bitrix24, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=sap-sap-sales-cloud&focus%5B%5D=zoho-crm&focus%5B%5D=oracle-sales-cloud&focus%5B%5D=monday-crm&focus%5B%5D=bitrix24&focus%5B%5D=activecampaign&segment=enterprise)

**Sponsored**

### Creatio

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners. The platform is particularly beneficial for businesses seeking to enhance their operational efficiency without requiring extensive technical expertise. Its target audience includes small to large enterprises across various industries, particularly those looking to leverage technology to improve customer engagement and internal processes. Creatio's offerings cater to a wide range of use cases, from marketing automation and sales management to customer service optimization, making it a versatile solution for businesses aiming to adapt to the evolving market landscape. Key features of Creatio include the Creatio Studio, a no-code platform that allows users to build custom applications and AI agents using intuitive visual designers and natural language processing. This empowers users to create tailored solutions that meet their specific business needs without relying on traditional coding methods. Additionally, the CRM suite integrates embedded AI agents across Creatio Marketing, Sales, and Service, enhancing user experience and providing actionable insights to drive decision-making. Creatio also offers a specialized Financial Services CRM platform and industry-specific workflows across 19 verticals, ensuring that businesses can find solutions that resonate with their unique operational requirements. The availability of a marketplace with various add-ons further extends the platform's capabilities, allowing organizations to customize their experience and enhance functionality as needed. Recognized as a Leader and Strong Performer in prestigious Gartner and Forrester reports, Creatio stands out in its category by combining user-friendly design with powerful automation and AI-driven insights, making it an attractive option for businesses aiming to elevate their customer relationship management efforts. With its headquarters in Boston, MA, and a global presence of 850 employees across ten offices in 25 countries, Creatio has established long-lasting relationships with thousands of customers and over 500 partners worldwide. This extensive network underscores the platform's reliability and commitment to delivering value to its users, positioning Creatio as a trusted partner in the realm of AI agents, CRM, and workflow automation.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-09-02T17%3A05%3A05Z&secure%5Bdisplayable_resource_id%5D=179&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=179&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1711&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%2Fenterprise&secure%5Btoken%5D=1ccf9854a31457d11b97cdd5d2c288689c1acfbfd836d20d9998ffd8b221465a&secure%5Burl%5D=https%3A%2F%2Fwww.creatio.com%2Flandings%2Fai-native-no-code-crm-platform%3Futm_source%3DG2%26utm_medium%3DListings%26utm_campaign%3Dg2-promo-crm&secure%5Burl_type%5D=custom_url)

### [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management

**Average Rating:** 4.4/5.0

**Total Reviews:** 24,691

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**Price:** ~~Starting at $25/user/month~~ → Starting at $18.75/user/month

[View this exclusive G2 deal](https://www.g2.com/deals/offers/188aef71-dca6-4425-a89d-e58531df63f5?source=categories)

#### How Do G2 Users Rate Agentforce Sales (formerly Salesforce Sales Cloud)?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.5/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.8/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Agentforce Sales (formerly Salesforce Sales Cloud)?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Account Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 46% Medium, 34% Large

#### What Do G2 Reviewers Say About Agentforce Sales (formerly Salesforce Sales Cloud)?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** in Agentforce Sales invaluable for managing customer data and improving productivity.
- Users value the **straightforward flow and comprehensive visibility** of Agentforce Sales, enhancing team collaboration and insight.
- Users value the **360-degree view of customer information** , enhancing lead follow-up and closing processes efficiently.
- Users value the **centralized customer data** of Salesforce Sales Cloud, enhancing insights and streamlining sales workflows efficiently.
- Users appreciate the **seamless integration capabilities** of Agentforce Sales, enhancing workflow and connecting with internal systems effortlessly.

##### Cons

- Users find the **steep learning curve** daunting, struggling with complex setups and mobile UX challenges.
- Users find **limitations in package options** and struggle with navigation and security complexities in Agentforce Sales.
- Users find the **complexity** of Agentforce Sales to be overwhelming, especially with deep configurations and numerous options.
- Users find Salesforce Sales Cloud **highly complex** , especially during initial setup and customization, which can be time-consuming.
- Users find the product **expensive** and suggest improving cost-effectiveness for better business adaptability.

#### What Are Recent G2 Reviews of Agentforce Sales (formerly Salesforce Sales Cloud)?

**["✍️ Powerful and Flexible, but Complex and Expensive"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13389103)**

**Rating:** 5.0/5.0 stars

_— Mahdi S._

[Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13389103)

**["Salesforce: The Ultimate CRM for Effortless Business Automation"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12156297)**

**Rating:** 4.0/5.0 stars

_— Akash S._

[Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12156297)

#### What Are G2 Users Discussing About Agentforce Sales (formerly Salesforce Sales Cloud)?

- [What is Salesforce Maps used for?](https://www.g2.com/discussions/salesforce-maps-what-is-salesforce-maps-used-for) - 2 comments
- [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) - 8 comments
- [What is Salesforce and CRM?](https://www.g2.com/discussions/what-is-salesforce-and-crm) - 3 comments
- [What makes high velocity sales more powerful than ever?](https://www.g2.com/discussions/what-makes-high-velocity-sales-more-powerful-than-ever) - 1 comment
- [How do I enable Inbox in Salesforce?](https://www.g2.com/discussions/how-do-i-enable-inbox-in-salesforce) - 4 comments

### [HubSpot Sales Hub](https://www.g2.com/es/products/hubspot-sales-hub/reviews)

Sales Hub combina herramientas de compromiso de ventas, funciones de productividad impulsadas por IA y automatización de flujos de trabajo en una plataforma unificada diseñada para ayudar a los equipos en crecimiento a cerrar acuerdos más rápido. Propuesta de Valor Principal: Sales Hub aborda desafíos comunes de ventas: procesos manuales ineficientes que ralentizan la velocidad de los acuerdos, información fragmentada del cliente que crea un contexto incompleto y software complejo que requiere capacitación extensa y administración continua. Construido sobre el HubSpot Smart CRM, Sales Hub conecta datos de clientes y herramientas de ventas en un único sistema unificado. Capacidades Clave Herramientas de Compromiso de Ventas: Sales Hub proporciona seguimiento de correos electrónicos, programación de reuniones, intercambio de documentos y plantillas de comunicación que agilizan las interacciones con prospectos y eliminan la fricción administrativa en el proceso de ventas. Productividad Impulsada por IA: La plataforma incluye funciones de IA que automatizan tareas repetitivas, sugieren próximas acciones basadas en el contexto del acuerdo y presentan información relevante del cliente, ayudando a los representantes a centrarse en vender en lugar de en el trabajo administrativo. Vista Unificada del Cliente: Dado que todos los datos del cliente, el historial de comunicación y la información del acuerdo existen dentro del Smart CRM, los representantes de ventas ven el contexto completo sin cambiar entre sistemas. Esto incluye visibilidad en interacciones de marketing, tickets de servicio y conversaciones de ventas previas. Automatización de Flujos de Trabajo: Sales Hub automatiza procesos de ventas rutinarios, asegurando una ejecución consistente sin coordinación manual. Sales Hub vs. Alternativas: A diferencia de los sistemas CRM heredados que funcionan principalmente como bases de datos que requieren una personalización extensa, Sales Hub incluye herramientas de compromiso, automatización y capacidades de IA como características nativas en lugar de complementos que requieren integración. Esto elimina la complejidad de comprar herramientas separadas para el seguimiento de correos electrónicos, programación de reuniones, gestión de documentos y análisis de ventas. La interfaz intuitiva de Sales Hub reduce el tiempo de capacitación para nuevos miembros del equipo en comparación con las plataformas de ventas tradicionales que requieren un conocimiento técnico extenso. Los equipos se benefician de una rápida incorporación, alineación sin problemas a través de la visibilidad de datos compartidos y escalado flexible. Quién Debería Usar Sales Hub Sales Hub sirve a equipos de ventas en crecimiento que necesitan aumentar la productividad sin agregar personal, representantes de ventas que requieren un contexto completo del cliente durante las conversaciones con compradores y líderes de ventas que buscan visibilidad del pipeline a través de informes unificados. La plataforma escala desde pequeños equipos de ventas hasta organizaciones empresariales. Resultado Sales Hub ayuda a los equipos a vender de manera más inteligente, no más difícil, permitiendo a los representantes obtener un contexto más rico y mejores conocimientos en cada paso del viaje del comprador.

**Average Rating:** 4.4/5.0

**Total Reviews:** 13,317

#### G2 Deal: Get the HubSpot Growth CRM Suite - 20% off HubSpot plans for the first year, then 10% off in perpetuity

20% off HubSpot plans for the first year, then 10% off in perpetuity

[View this exclusive G2 deal](https://www.g2.com/es/deals/offers/00bb654b-4890-4cd1-8b1a-e16c1080357a?source=categories)

#### How Do G2 Users Rate HubSpot Sales Hub?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.7/10 (Category avg: 8.9/10)
- **Capacidad de flujo de trabajo:** 8.3/10 (Category avg: 8.5/10)
- **Contacto y gestión de cuentas:** 8.7/10 (Category avg: 8.7/10)
- **Gestión de Oportunidades y Pipelines.:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind HubSpot Sales Hub?

- **Vendedor:** [HubSpot](https://www.g2.com/es/sellers/hubspot)
- **Sitio web de la empresa:** hubspot.com
- **Año de fundación:** 2006
- **Ubicación de la sede:** Cambridge, Massachusetts, United States
- **Twitter:** @HubSpot  
784,270 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website)  
12,158 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Ejecutivo de Cuentas, Gerente de Desarrollo de Negocios
- **Top Industries:** Software de Computadora, Tecnología de la información y servicios
- **Company Size:** 60% Small, 35% Medium

#### What Do G2 Reviewers Say About HubSpot Sales Hub?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios valoran la **facilidad de uso intuitiva** de HubSpot Sales Hub, apreciando su organización simplificada e integraciones.
- Los usuarios aprecian la **personalización y la interfaz fácil de usar** de HubSpot Sales Hub, mejorando su experiencia de gestión de ventas.
- Los usuarios valoran la **visibilidad integral** de HubSpot Sales Hub para gestionar los esfuerzos de ventas y pronosticar de manera efectiva.
- Los usuarios valoran la **excelente gestión de leads** proporcionada por HubSpot Sales Hub, mejorando significativamente la organización y la eficiencia.
- Los usuarios valoran la **interfaz intuitiva** de HubSpot Sales Hub, que simplifica la navegación y mejora la productividad.

##### Cons

- Los usuarios encuentran **funciones faltantes** en HubSpot Sales Hub, incluyendo la creación limitada de leads y la funcionalidad incompleta de la aplicación móvil.
- Los usuarios encuentran frustrantes las **funciones limitadas** de HubSpot Sales Hub, como las limitaciones del panel de control y la funcionalidad de la aplicación móvil.
- Los usuarios enfrentan una **gran curva de aprendizaje** , encontrando el sistema confuso sin un entrenamiento extenso sobre contactos versus clientes potenciales.
- Los usuarios encuentran que HubSpot Sales Hub es **caro** , especialmente a medida que los costos aumentan y los errores persisten afectando el uso.
- Los usuarios encuentran que HubSpot Sales Hub está significativamente **limitado en personalización** , lo que dificulta el alcance eficiente y la gestión de tareas.

#### What Are Recent G2 Reviews of HubSpot Sales Hub?

**["HubSpot Sales Hub’s AI Turns CRM Data Into Actionable Outreach Lists Fast"](https://www.g2.com/es/survey_responses/hubspot-sales-hub-review-13338768)**

**Rating:** 4.5/5.0 stars

_— Alexa P._

[Read full review](https://www.g2.com/es/survey_responses/hubspot-sales-hub-review-13338768)

**["Interfaz intuitiva y gestión de datos flexible"](https://www.g2.com/es/survey_responses/hubspot-sales-hub-review-13233048)**

**Rating:** 5.0/5.0 stars

_— Taryn Q._

[Read full review](https://www.g2.com/es/survey_responses/hubspot-sales-hub-review-13233048)

#### What Are G2 Users Discussing About HubSpot Sales Hub?

- [¿Cómo ha impactado HubSpot Sales Hub en la gestión del embudo de ventas en pequeñas y medianas empresas?](https://www.g2.com/es/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) - 4 comments
- [¿Para qué se utiliza HubSpot Sales Hub?](https://www.g2.com/es/discussions/what-is-hubspot-sales-hub-used-for) - 5 comments
- [What is HubSpot good for?](https://www.g2.com/es/discussions/what-is-hubspot-good-for) - 2 comments
- [¿Cómo uso HubSpot para ventas?](https://www.g2.com/es/discussions/how-do-i-use-hubspot-for-sales) - 3 comments
- [¿Qué puedes hacer con HubSpot gratuito?](https://www.g2.com/es/discussions/what-can-you-do-with-free-hubspot) - 2 comments

### [SAP Sales Cloud](https://www.g2.com/fr/products/sap-sap-sales-cloud/reviews)

SAP Sales Cloud est une plateforme d'automatisation des ventes / CRM de pointe qui aide les organisations à simplifier la vente intelligente, grâce à la connexion, à l'analyse et à l'adaptabilité. En exploitant SAP Sales Cloud, les organisations peuvent connecter et optimiser les processus de vente. Connecter les données et les processus de vente : Unir les données, les processus et les personnes pour offrir des engagements de vente efficaces qui stimulent les revenus et la fidélité des clients. Exploiter l'analyse pour accélérer les ventes : Guider les actions de vente grâce à des recommandations intelligentes qui éliminent les approximations et aident les vendeurs à se concentrer sur les bonnes affaires. S'adapter et saisir de nouvelles opportunités : Offrir la flexibilité nécessaire pour surmonter les défis et les exigences uniques au fur et à mesure qu'ils évoluent avec les nouvelles opportunités du marché.

**Average Rating:** 4.2/5.0

**Total Reviews:** 889

#### How Do G2 Users Rate SAP Sales Cloud?

- **the product a-t-il été un bon partenaire commercial?:** 8.5/10 (Category avg: 8.9/10)
- **Capacité de flux de travail:** 8.3/10 (Category avg: 8.5/10)
- **Gestion des contacts et des comptes:** 8.3/10 (Category avg: 8.7/10)
- **Opportunité & Gestion des pipelines:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SAP Sales Cloud?

- **Vendeur:** [SAP](https://www.g2.com/fr/sellers/sap)
- **Site Web de l'entreprise:** www.sap.com
- **Année de fondation:** 1972
- **Emplacement du siège social:** Walldorf
- **Twitter:** @SAP  
297,052 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Consultant, Consultant Associé
- **Top Industries:** Technologie de l'information et services, Logiciels informatiques
- **Company Size:** 45% Large, 36% Medium

#### What Do G2 Reviewers Say About SAP Sales Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** de SAP Sales Cloud, qui améliore la performance et rationalise leurs processus de vente.
- Les utilisateurs apprécient les **intégrations transparentes** de SAP Sales Cloud, permettant une utilisation efficace avec d'autres logiciels SAP pour une gestion des ventes améliorée.
- Les utilisateurs apprécient l' **intégration transparente** de SAP Sales Cloud avec d'autres produits SAP, améliorant ainsi efficacement leurs processus de vente.
- Les utilisateurs apprécient les **capacités efficaces de gestion des leads** de SAP Sales Cloud, améliorant la productivité des ventes et les connaissances sur les clients.
- Les utilisateurs apprécient les **analyses détaillées** de SAP Sales Cloud, qui simplifient la prise de décision et améliorent la performance des ventes.

##### Cons

- Les utilisateurs trouvent que **la courbe d'apprentissage est raide** , rencontrant des défis avec l'installation et la navigation qui entravent l'expérience utilisateur.
- Les utilisateurs rencontrent des défis avec une **personnalisation limitée** dans SAP Sales Cloud, ce qui affecte l'efficacité et la convivialité pour les tâches de vente.
- Les utilisateurs rencontrent des **problèmes de complexité** avec SAP Sales Cloud, ce qui entrave la facilité d'utilisation et nécessite une formation approfondie pour l'adoption.
- Les utilisateurs trouvent que SAP Sales Cloud **n'est pas intuitif** , rencontrant une courbe d'apprentissage abrupte et des ralentissements de performance occasionnels.
- Les utilisateurs trouvent que les **coûts de mise en œuvre sont élevés** , augmentant le prix global au-delà de nombreux concurrents.

#### What Are Recent G2 Reviews of SAP Sales Cloud?

**["Gestionnaire de tâches à haut volume"](https://www.g2.com/fr/survey_responses/sap-sales-cloud-review-11157624)**

**Rating:** 4.5/5.0 stars

_— Carlos Q._

[Read full review](https://www.g2.com/fr/survey_responses/sap-sales-cloud-review-11157624)

**["Un logiciel formidable et puissant avec une courbe d'apprentissage"](https://www.g2.com/fr/survey_responses/sap-sales-cloud-review-11746761)**

**Rating:** 4.5/5.0 stars

_— Alexander C._

[Read full review](https://www.g2.com/fr/survey_responses/sap-sales-cloud-review-11746761)

#### What Are G2 Users Discussing About SAP Sales Cloud?

- [What is SAP CRM used for?](https://www.g2.com/fr/discussions/what-is-sap-crm-used-for)
- [Quels composants SAP sont inclus dans SAP CRM ?](https://www.g2.com/fr/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) - 1 comment
- [Quels composants SAP sont inclus dans SAP CRM ?](https://www.g2.com/fr/discussions/what-sap-components-are-included-in-sap-crm) - 1 comment
- [SAP CRM est-il basé sur le cloud ?](https://www.g2.com/fr/discussions/is-sap-crm-cloud-based) - 1 comment
- [Qu'est-ce qu'un système CRM dans SAP ?](https://www.g2.com/fr/discussions/what-is-crm-system-in-sap) - 1 comment

### [Zoho CRM](https://www.g2.com/es/products/zoho-crm/reviews)

Zoho CRM es una herramienta de gestión de relaciones con clientes basada en la nube que atiende las necesidades empresariales de negocios de mediana a gran escala. Las características clave incluyen gestión de contactos, embudos de ventas, gestión de pipeline, automatización de flujos de trabajo, asistente conversacional impulsado por IA, gestión de tareas, gestión de campañas de marketing, pronóstico de ventas, soporte y servicio al cliente, gestión de inventario, informes y análisis, e integración sin problemas con más de 500 aplicaciones empresariales populares en un solo sistema empresarial.

**Average Rating:** 4.1/5.0

**Total Reviews:** 2,842

#### G2 Deal: Get 50% off and save up to $100

Zoho CRM is a cloud-based, 360° business management platform that streamlines business processes to deliver better customer experiences. Close deals faster with better visibility at every stage of your sales pipeline, omnichannel connectivity and AI-powered tools.

**Price:** ~~$14/user/month~~ → $7/user/month

[View this exclusive G2 deal](https://www.g2.com/es/deals/offers/7f182259-022b-42ab-bcb8-edd22e562d93?source=categories)

#### How Do G2 Users Rate Zoho CRM?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.0/10 (Category avg: 8.9/10)
- **Capacidad de flujo de trabajo:** 8.2/10 (Category avg: 8.5/10)
- **Contacto y gestión de cuentas:** 8.5/10 (Category avg: 8.7/10)
- **Gestión de Oportunidades y Pipelines.:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zoho CRM?

- **Vendedor:** [Zoho](https://www.g2.com/es/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Año de fundación:** 1996
- **Ubicación de la sede:** Austin, TX
- **Twitter:** @Zoho  
137,880 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 empleados en LinkedIn®
- **Teléfono:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** Propietario, Director Ejecutivo
- **Top Industries:** Tecnología de la información y servicios, Software de Computadora
- **Company Size:** 62% Small, 33% Medium

#### What Do G2 Reviewers Say About Zoho CRM?

_AI-generated summary from verified user reviews_

##### Pros

- A los usuarios les encanta la **interfaz intuitiva** de Zoho CRM, lo que hace que las tareas diarias sean fáciles y fluidas de navegar.
- Los usuarios aprecian las **potentes características de IA** de Zoho CRM, mejorando las ventas, el marketing y el soporte al cliente sin problemas.
- Los usuarios aprecian las **integraciones fluidas** de Zoho CRM, mejorando la colaboración entre los procesos de Marketing y Ventas de manera efectiva.
- Los usuarios aprecian las **fáciles integraciones** en Zoho CRM, mejorando la eficiencia del flujo de trabajo y simplificando la gestión de clientes.
- Los usuarios aprecian la **flexibilidad y facilidad de gestión de leads** con las amplias características e integraciones de Zoho CRM.

##### Cons

- Los usuarios experimentan una **curva de aprendizaje** desafiante con Zoho CRM, ya que las funciones avanzadas pueden ser confusas al principio.
- Los usuarios tienen dificultades con **problemas de integración** , encontrando el sistema inflexible y desafiante para automatizar con herramientas que no son de Zoho.
- Los usuarios encuentran que las **funciones limitadas** en Zoho CRM restringen la funcionalidad, dificultando la integración y automatización con otros sistemas.
- Los usuarios encuentran la **complejidad** de Zoho CRM desafiante para los principiantes, a menudo luchando por localizar funciones y navegar por el sistema.
- Los usuarios a menudo enfrentan **un mal servicio al cliente** con Zoho CRM, lo que lleva a la frustración y desafíos durante tareas críticas.

#### What Are Recent G2 Reviews of Zoho CRM?

**["Integración Telefónica 3CX Innovadora con Interfaz Suave y Soporte de Primera Clase"](https://www.g2.com/es/survey_responses/zoho-crm-review-8769328)**

**Rating:** 4.5/5.0 stars

_— Tyler Q._

[Read full review](https://www.g2.com/es/survey_responses/zoho-crm-review-8769328)

**["Zoho CRM centraliza datos, automatiza flujos de trabajo y ofrece potentes insights."](https://www.g2.com/es/survey_responses/zoho-crm-review-13163763)**

**Rating:** 4.5/5.0 stars

_— Muhammed A._

[Read full review](https://www.g2.com/es/survey_responses/zoho-crm-review-13163763)

#### What Are G2 Users Discussing About Zoho CRM?

- [¿Cuáles son las principales fortalezas de Zoho CRM en la gestión de relaciones con los clientes en comparación con otras plataformas CRM?](https://www.g2.com/es/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) - 3 comments, 1 upvote
- [¿Cuáles son las principales fortalezas de Zoho CRM en la gestión de relaciones con los clientes en comparación con otras plataformas CRM?](https://www.g2.com/es/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) - 3 comments
- [¿Para qué se utiliza Zoho CRM?](https://www.g2.com/es/discussions/zoho-crm-what-is-zoho-crm-used-for) - 2 comments, 2 upvotes
- [¿Es realmente gratuito Zoho CRM?](https://www.g2.com/es/discussions/is-zoho-crm-really-free) - 4 comments, 5 upvotes
- [¿Cuáles son las características del software CRM?](https://www.g2.com/es/discussions/zoho-crm-what-are-the-features-of-crm-software) - 2 comments, 1 upvote

### [Oracle Sales Cloud](https://www.g2.com/products/oracle-sales-cloud/reviews)

Oracle Sales Cloud offers an array of capabilities built to meet the essential needs of sales organizations. Easy-to-use productivity tools empowers sales with the information and guidance they need to close more deals quickly; “always-on” access even when on the go increases sales teams’ effectiveness and “right-time” insights engenders sales performance. The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.

**Average Rating:** 3.9/5.0

**Total Reviews:** 142

#### How Do G2 Users Rate Oracle Sales Cloud?

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.9/10)
- **Workflow Capability:** 7.2/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 7.8/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 7.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Oracle Sales Cloud?

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle  
827,997 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website)  
208,078 employees on LinkedIn®
- **Ownership:** NYSE:ORCL

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 48% Large, 39% Medium

#### What Do G2 Reviewers Say About Oracle Sales Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless integration** of Oracle Sales Cloud with other Oracle systems, enhancing visibility and efficiency.
- Users praise the **feature richness** of Oracle Sales Cloud for enhancing sales processes and improving data management.
- Users appreciate the **user-friendly interface** of Oracle Sales Cloud, praising its ease of use and excellent support.
- Users find the **responsive customer support** of Oracle Sales Cloud essential for smooth operations and effective assistance.
- Users find Oracle Sales Cloud to be **very easy to use** , appreciating its simple interface and mobile accessibility.

##### Cons

- Users face a **steep learning curve** with Oracle Sales Cloud, making it difficult for new users to adapt quickly.
- Users find the **high complexity** of Oracle Sales Cloud challenging, particularly for new users and larger datasets.
- Users find the **interface not user-friendly** , creating challenges in navigation and affecting overall adoption rates.
- Users experience **slow performance** with Oracle Sales Cloud, particularly when handling large datasets and complex reports.
- Users experience **limited data availability** and unpredictable behavior when uploading JPEG files in Oracle Sales Cloud.

#### What Are Recent G2 Reviews of Oracle Sales Cloud?

**["Streamlines Customer Management and Helps Spot Potential Customers"](https://www.g2.com/survey_responses/oracle-sales-cloud-review-13120235)**

**Rating:** 5.0/5.0 stars

_— LaTonya M._

[Read full review](https://www.g2.com/survey_responses/oracle-sales-cloud-review-13120235)

**["Centralized Sales Visibility and Automation with Strong Analytics in Oracle Sales Cloud"](https://www.g2.com/survey_responses/oracle-sales-cloud-review-12830276)**

**Rating:** 4.5/5.0 stars

_— Natalie H._

[Read full review](https://www.g2.com/survey_responses/oracle-sales-cloud-review-12830276)

#### What Are G2 Users Discussing About Oracle Sales Cloud?

- [Is Salesforce an Oracle product?](https://www.g2.com/discussions/is-salesforce-an-oracle-product) - 2 comments
- [Is Oracle CRM cloud based?](https://www.g2.com/discussions/is-oracle-crm-cloud-based)
- [What is Oracle Sales Cloud?](https://www.g2.com/discussions/what-is-oracle-sales-cloud) - 1 comment
- [What is Oracle engagement cloud?](https://www.g2.com/discussions/what-is-oracle-engagement-cloud) - 1 comment

### [monday CRM](https://www.g2.com/products/monday-crm/reviews)

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you. AI sales agents identify and qualify leads, the AI Notetaker summarizes calls and suggests next steps, and automations handle updates, follow-ups, and data entry, reducing manual work across the board. From pipelines and dashboards to emails, docs, and customer conversations, your entire revenue process runs on one unified platform. Sellers get clarity to close, and leaders get the real-time insights they need to forecast with confidence. And with monday campaigns, marketing and sales teams can plan, launch, and optimize branded email campaigns directly from their CRM without the need for integrations or extra tools. Key features Simple no-code setup Custom dashboards and reporting AI sales agents AI Notetaker Deal insights and prioritization No-code automations Sequences and mass emails monday campaigns Shared inbox Mobile app Lead enrichment Quotes and invoices 500+ integrations

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,585

#### How Do G2 Users Rate monday CRM?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.7/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.7/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind monday CRM?

- **Seller:** [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b)
- **Company Website:** monday.com
- **Year Founded:** 2012
- **HQ Location:** Tel Aviv
- **Twitter:** @mondaydotcom  
40,761 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=efcc1bc784d43448424f5b18a6e2f5d5488a066e911204b167572629a6d9b361&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmondaydotcom&secure%5Burl_type%5D=linkedin_company_website)  
3,837 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, CEO
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 75% Small, 21% Medium

#### What Do G2 Reviewers Say About monday CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users find monday CRM to be **very user-friendly** , appreciating its simplicity and helpful features for collaborative work.
- Users praise the **efficient integrations** that enhance workflow, making daily tasks smoother and easier to manage.
- Users appreciate the **incredible customizability** of monday CRM, enabling tailored solutions for their unique business needs.
- Users value the **automation features** of monday CRM, enhancing workflow efficiency and minimizing manual tasks.
- Users love the **intuitive design** of monday CRM, making it easy to navigate and implement in their workflow.

##### Cons

- Users find the **missing features** in monday CRM, like limited automation and columns, significantly hinder their workflows.
- Users find the **learning curve steep** , particularly in connecting boards and fully integrating the system.
- Users notice **limited features** in monday CRM, feeling it lacks depth compared to more robust CRM tools.
- Users find **limited customization** in monday CRM compared to more robust tools, affecting detailed reporting and complex setups.
- Users find monday CRM **expensive** , particularly challenging for smaller teams with tight budgets and rising subscription costs.

#### What Are Recent G2 Reviews of monday CRM?

**["Highly Customizable CRM with Effortless Setup"](https://www.g2.com/survey_responses/monday-crm-review-11493042)**

**Rating:** 5.0/5.0 stars

_— Tanner N._

[Read full review](https://www.g2.com/survey_responses/monday-crm-review-11493042)

**["Intuitive, User-Friendly CRM That Boosts Daily Productivity"](https://www.g2.com/survey_responses/monday-crm-review-13347198)**

**Rating:** 5.0/5.0 stars

_— Faris K._

[Read full review](https://www.g2.com/survey_responses/monday-crm-review-13347198)

#### What Are G2 Users Discussing About monday CRM?

- [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) - 1 comment

### [Bitrix24](https://www.g2.com/products/bitrix24/reviews)

Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp Bitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity. What makes Bitrix24 a great solution for businesses: — Free forever for unlimited users, with access to core features and 5 GB storage — No per-user fees – upgrade only when you need more storage or advanced tools — Accessible anywhere via web, desktop, and mobile apps — Scalable – grow your business without switching platforms or juggling tools Over 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place.

**Average Rating:** 4.1/5.0

**Total Reviews:** 576

#### How Do G2 Users Rate Bitrix24?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Workflow Capability:** 7.7/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.5/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Bitrix24?

- **Seller:** [Bitrix24](https://www.g2.com/sellers/bitrix24)
- **Company Website:** www.bitrix24.com
- **Year Founded:** 1998
- **HQ Location:** Alexandria, Virginia
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea22220ec03b931feaf03d5576e1fb246d7012f3c6d9faf03de7584158599713&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8812020%2F&secure%5Burl_type%5D=linkedin_company_website)  
267 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Marketing Manager
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 55% Small, 35% Medium

#### What Do G2 Reviewers Say About Bitrix24?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Bitrix24 to be **easy to use** , effectively streamlining business processes and enhancing customer experience.
- Users appreciate the **team collaboration tools** in Bitrix24, enhancing communication and streamlining business processes effortlessly.
- Users value the **effective communication** capabilities of Bitrix24, enhancing collaboration with teams and customers seamlessly.
- Users appreciate the **flexibility and versatility** of Bitrix24, enjoying its comprehensive features for business management.
- Users find Bitrix24 **intuitive** , making collaboration and customer management seamless and enhancing overall productivity.

##### Cons

- Users find the **learning curve steep** , requiring time and training to fully utilize Bitrix24's extensive features.
- Users report **performance issues** with Bitrix24, experiencing lag and slowdowns, especially during complex workflows.
- Users express concern over **lacking features** , with notable omissions affecting value as compared to initial promises.
- Users find Bitrix24 to be **not user-friendly** , often struggling to locate tools and navigate the system efficiently.
- Users experience **slow performance** with Bitrix24, especially during complex workflows, impacting overall productivity.

#### What Are Recent G2 Reviews of Bitrix24?

**["Straightforward, Turnkey CRM with Everything We Need. Has a free version!"](https://www.g2.com/survey_responses/bitrix24-review-12708521)**

**Rating:** 4.5/5.0 stars

_— Luis P._

[Read full review](https://www.g2.com/survey_responses/bitrix24-review-12708521)

**["All-in-One CRM and Project Management That Simplifies Our Workflow"](https://www.g2.com/survey_responses/bitrix24-review-13242205)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/bitrix24-review-13242205)

#### What Are G2 Users Discussing About Bitrix24?

- [What is Bitrix24 used for?](https://www.g2.com/discussions/what-is-bitrix24-used-for) - 2 comments
- [What is CRM for Nonprofits by Bitrix24 used for?](https://www.g2.com/discussions/what-is-crm-for-nonprofits-by-bitrix24-used-for)
- [How does bitrix24 make money?](https://www.g2.com/discussions/how-does-bitrix24-make-money) - 2 comments
- [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) - 2 comments, 1 upvote
- [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) - 1 comment, 1 upvote

### [ActiveCampaign](https://www.g2.com/es/products/activecampaign/reviews)

ActiveCampaign es la plataforma de marketing autónoma diseñada para transformar la forma en que trabajan los mercadólogos, agencias y propietarios de negocios. Usa Active Intelligence para impulsar automatizaciones conscientes de los objetivos y orquestar experiencias personalizadas a través de correo electrónico, SMS y WhatsApp. Integra sin esfuerzo con más de 1000 aplicaciones, descubre profundos conocimientos de rendimiento y optimiza tus flujos de trabajo para que ganes todos los días. - Marketing autónomo Construido sobre la base de la automatización del marketing, impulsa tu estrategia de marketing y los recorridos del cliente con ejecución, optimización e información impulsadas por IA en cada paso. - Agentes de IA Ejecuta campañas de marketing completas a través de simples indicaciones, respaldadas por Active Intelligence. - Marketing multicanal Llega a prospectos y clientes dondequiera que estén, con correo electrónico, SMS, WhatsApp y más. - Contenido personalizado y acorde a la marca Herramientas creativas que ofrecen diseños profesionales listos para la conversión para correos electrónicos y páginas de destino. - CRM Rastrea, gestiona y automatiza tu proceso de ventas. - Más de 1000 aplicaciones e integraciones Conecta ActiveCampaign con tus herramientas favoritas.

**Average Rating:** 4.4/5.0

**Total Reviews:** 14,253

#### G2 Deal: G2 buyers save 15%!

Whether you’re looking to increase brand awareness, drive more leads, or convert more customers, ActiveCampaign has you covered. Take your marketing to the next level and achieve the engagement and growth you’ve been looking for. G2 buyers save 15% off annual ActiveCampaign subscriptions!

[View this exclusive G2 deal](https://www.g2.com/es/deals/offers/debfa34b-992a-49e8-8acb-a4949ed66da9?source=categories)

#### How Do G2 Users Rate ActiveCampaign?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.7/10 (Category avg: 8.9/10)
- **Capacidad de flujo de trabajo:** 8.0/10 (Category avg: 8.5/10)
- **Contacto y gestión de cuentas:** 8.2/10 (Category avg: 8.7/10)
- **Gestión de Oportunidades y Pipelines.:** 7.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ActiveCampaign?

- **Vendedor:** [ActiveCampaign](https://www.g2.com/es/sellers/activecampaign)
- **Sitio web de la empresa:** www.activecampaign.com
- **Año de fundación:** 2003
- **Ubicación de la sede:** Chicago, IL
- **Twitter:** @ActiveCampaign  
13,203 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ecaffa7a4dd54b3f72ef9abc63c48d5efe51974c2974dfaa5d09b34c1e0c97bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F221390%2F&secure%5Burl_type%5D=linkedin_company_website)  
848 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Propietario, Director Ejecutivo
- **Top Industries:** Marketing y publicidad, Salud, bienestar y fitness
- **Company Size:** 92% Small, 7% Medium

#### What Do G2 Reviewers Say About ActiveCampaign?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios valoran la **facilidad de uso** en ActiveCampaign, apreciando la automatización sin problemas y las características sencillas para tareas personales.
- A los usuarios les encanta la **programación de automatización fácil** de ActiveCampaign, que agiliza su flujo de trabajo y mejora la comunicación con los clientes.
- Los usuarios elogian las **potentes y fáciles características de automatización** de ActiveCampaign, mejorando la eficiencia y organización de su flujo de trabajo.
- A los usuarios les encantan las **fenomenales características de automatización** de ActiveCampaign, mejorando las campañas de correo electrónico con una segmentación efectiva y mensajes personalizados.
- Los usuarios valoran ActiveCampaign por su **plataforma todo en uno** , que ofrece capacidades efectivas de segmentación y marketing por correo electrónico personalizado.

##### Cons

- Los usuarios experimentan una **curva de aprendizaje pronunciada** con ActiveCampaign, requiriendo apoyo adicional para navegar por sus funciones de manera efectiva.
- Los usuarios expresan preocupaciones sobre las **funciones faltantes** como la fácil creación de formularios y los desencadenantes de fecha personalizados.
- Los usuarios encuentran el **precio elevado** , especialmente para los planes más nuevos, lo que puede ser una barrera para algunas empresas.
- Los usuarios encuentran frustrantes las **funciones limitadas** de ActiveCampaign, especialmente en los informes, las pruebas de automatización y la flexibilidad de diseño.
- Los usuarios encuentran que ActiveCampaign **no es intuitivo** , luchando con automatizaciones complicadas y procesos de creación de correos electrónicos que obstaculizan la eficiencia.

#### What Are Recent G2 Reviews of ActiveCampaign?

**["Automation That Runs Reliably"](https://www.g2.com/es/survey_responses/activecampaign-review-13366443)**

**Rating:** 4.5/5.0 stars

_— Micah J._

[Read full review](https://www.g2.com/es/survey_responses/activecampaign-review-13366443)

**["ActiveCampaign gave us more control over personalization without pushing everything to development"](https://www.g2.com/es/survey_responses/activecampaign-review-13355817)**

**Rating:** 5.0/5.0 stars

_— Valeria B._

[Read full review](https://www.g2.com/es/survey_responses/activecampaign-review-13355817)

#### What Are G2 Users Discussing About ActiveCampaign?

- [¿Cuáles son algunas formas creativas en que las empresas están utilizando ActiveCampaign para automatizar sus esfuerzos de marketing?](https://www.g2.com/es/discussions/what-are-some-creative-ways-businesses-are-using-activecampaign-to-automate-their-marketing-efforts) - 1 comment
- [How much does ActiveCampaign cost?](https://www.g2.com/es/discussions/how-much-does-activecampaign-cost) - 1 comment
- [¿Qué es ActiveCampaign CRM?](https://www.g2.com/es/discussions/what-is-activecampaign-crm) - 1 comment
- [¿ActiveCampaign tiene un CRM?](https://www.g2.com/es/discussions/does-activecampaign-have-a-crm) - 7 comments
- [¿Para qué se utiliza ActiveCampaign?](https://www.g2.com/es/discussions/what-is-activecampaign-used-for) - 20 comments

### [LeadSquared Sales CRM](https://www.g2.com/products/leadsquared-sales-crm/reviews)

LeadSquared Sales CRM is our core sales execution product, built to support inside sales, call center, and field sales teams in managing leads, tracking pipeline activity, and closing deals from a single platform. It functions as the central hub that our other modules — marketing, mobile, service — connect into. We cover several areas of the sales process. Our lead management handles capturing leads from various sources, qualifying and scoring them automatically, and routing them to the appropriate rep or team based on configurable rules. We give sales reps a "Smart Views" interface intended to show them a prioritized list of just their own tasks and leads, rather than a cluttered general view. Our opportunity management lets teams track deals with higher revenue potential separately from standard leads, including mapping multiple opportunities tied to the same account. We've built in communication tools including click-to-call dialing with call logging, and messaging via email, WhatsApp, and SMS, with the ability to send bulk campaigns or automated replies and track engagement on individual messages. Our no-code workflow builder lets admins configure sales processes — approvals, follow-up sequences, notifications — without needing developer involvement, and we support multiple concurrent sales processes for organizations running several product lines or teams. For field-based reps, our CRM includes the mobile app functionality we described above (territory management, GPS tracking, beat planning). Our reporting and dashboards cover call volume and connect rates, conversation tracking (opens/clicks on emails and messages), revenue by rep or region, and sales closure against targets, with role-based access so different teams see relevant views. We integrate with third-party tools spanning WhatsApp Business API, analytics platforms, telephony providers, payment gateways, and meeting schedulers. We typically price this product on a per-user, per-month basis, and we publish a separate pricing page for specific tiers. We market this product broadly across industries including education, financial services, healthcare, real estate, and automotive, and cite customers from various NBFCs and educational institutions in our case studies.

**Average Rating:** 4.5/5.0

**Total Reviews:** 295

#### How Do G2 Users Rate LeadSquared Sales CRM?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.7/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.9/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind LeadSquared Sales CRM?

- **Seller:** [LeadSquared](https://www.g2.com/sellers/leadsquared)
- **Year Founded:** 2011
- **HQ Location:** Bangalore
- **Twitter:** @LeadSquared  
1,470 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ad5ab27826d6eabef0bbaf2f637d5ec31d28b4b1c1d762bc6bae650ab0d5756f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2502171%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,060 employees on LinkedIn®
- **Phone:** 848-248-4002

#### Who Uses This Product?

- **Who Uses This:** Inside sales specialist, BDE
- **Top Industries:** Education Management, Financial Services
- **Company Size:** 54% Medium, 28% Large

#### What Do G2 Reviewers Say About LeadSquared Sales CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly lead management** of LeadSquared Sales CRM, simplifying the process of tracking and nurturing leads.
- Users find LeadSquared Sales CRM notably **easy to use** , enabling efficient lead management and quick learning for new users.
- Users value the **intuitive lead management** features of LeadSquared Sales CRM, making tracking leads hassle-free and efficient.
- Users value the **efficiency** of LeadSquared Sales CRM, citing time-saving automation and real-time lead management capabilities.
- Users value the **intuitive design** of LeadSquared Sales CRM, enhancing lead management and facilitating effortless navigation.

##### Cons

- Users experience **slow loading times** with LeadSquared, impacting efficiency during use and navigation between screens.
- Users often experience **slow performance** with LeadSquared, especially when navigating large lists and multiple tabs.
- Users note the **steep learning curve** with LeadSquared, finding the system slow and not very intuitive at first.
- Users often face **slow speed** and glitches, especially when using multiple tabs and managing details.
- Users experience **technical issues** such as slow performance and glitches, often relying on support for fixes.

#### What Are Recent G2 Reviews of LeadSquared Sales CRM?

**["Simplifies Lead Tracking Across Multiple Channels"](https://www.g2.com/survey_responses/leadsquared-sales-crm-review-13040013)**

**Rating:** 4.5/5.0 stars

_— Megha A._

[Read full review](https://www.g2.com/survey_responses/leadsquared-sales-crm-review-13040013)

**["Simple, Time-Saving Tool"](https://www.g2.com/survey_responses/leadsquared-sales-crm-review-13077867)**

**Rating:** 5.0/5.0 stars

_— Vikas G._

[Read full review](https://www.g2.com/survey_responses/leadsquared-sales-crm-review-13077867)

#### What Are G2 Users Discussing About LeadSquared Sales CRM?

- [What is LeadSquared Sales + Mobile CRM used for?](https://www.g2.com/discussions/what-is-leadsquared-sales-mobile-crm-used-for) - 3 comments
- [Is LeadSquared a good company?](https://www.g2.com/discussions/is-leadsquared-a-good-company) - 2 comments
- [What is Mobile CRM and why is it important?](https://www.g2.com/discussions/what-is-mobile-crm-and-why-is-it-important) - 1 comment
- [How much is LeadSquared?](https://www.g2.com/discussions/how-much-is-leadsquared)
- [What is CRM in LeadSquared?](https://www.g2.com/discussions/what-is-crm-in-leadsquared)

### [Nutshell](https://www.g2.com/es/products/nutshell/reviews)

Nutshell es una plataforma de CRM y marketing por correo electrónico todo en uno que ayuda a las organizaciones B2B a trabajar juntas para ganar más acuerdos. Lo suficientemente simple para cualquier usuario y lo suficientemente sofisticado para cualquier negocio, Nutshell está diseñado para equipos que están cansados de manejar herramientas de ventas y marketing por separado y no quieren pagar a un administrador a tiempo completo para gestionar su software. Cada suscripción de Nutshell incluye contactos de CRM ilimitados y almacenamiento de datos, herramientas de informes totalmente personalizables, asistencia gratuita para la migración de datos y soporte en vivo de clase mundial, todo a un precio extremadamente asequible. Nutshell se integra con el software que las pequeñas empresas ya utilizan, incluyendo Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom y Slack. Nutshell también ofrece aplicaciones nativas para iPhone y Android, permitiendo a los representantes de ventas crear, buscar y editar información de contacto mientras están en el campo. Lanzado en 2010, Nutshell atiende a miles de empresas en todo el mundo y ha sido nombrado como uno de los mejores CRM tanto por su facilidad de uso como por su asequibilidad. Nutshell ha sido honrado como "Líder" en el Informe Grid® de G2 para CRM cada trimestre desde el otoño de 2020. En 2021, Nutshell lanzó Nutshell Campaigns, que permite a los clientes de Nutshell diseñar y enviar hermosos correos electrónicos de marketing y secuencias automáticas, y medir instantáneamente su compromiso, directamente desde Nutshell. Nutshell Campaigns se conecta sin problemas a tus datos de CRM, para que puedas dirigirte a audiencias personalizadas rápidamente y gestionar todo tu alcance desde una sola herramienta.

**Average Rating:** 4.3/5.0

**Total Reviews:** 1,429

#### How Do G2 Users Rate Nutshell?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.8/10 (Category avg: 8.9/10)
- **Capacidad de flujo de trabajo:** 7.9/10 (Category avg: 8.5/10)
- **Contacto y gestión de cuentas:** 8.5/10 (Category avg: 8.7/10)
- **Gestión de Oportunidades y Pipelines.:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Nutshell?

- **Vendedor:** [Nutshell](https://www.g2.com/es/sellers/nutshell)
- **Sitio web de la empresa:** www.nutshell.com
- **Año de fundación:** 2009
- **Ubicación de la sede:** Ann Arbor, Michigan
- **Twitter:** @nutshell  
2,794 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9251047849ae0bf5895a9d04882f4c03d2f5b824668a7735584bbaaad8738f8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwebfxinc%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,238 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director Ejecutivo, Propietario
- **Top Industries:** Marketing y publicidad, Software de Computadora
- **Company Size:** 73% Small, 17% Medium

#### What Do G2 Reviewers Say About Nutshell?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de uso** de Nutshell, manteniendo todo organizado en una aplicación sin esfuerzo.
- Los usuarios encuentran que Nutshell es una **herramienta confiable e intuitiva** que simplifica el seguimiento y la gestión de admisiones de manera eficiente.
- A los usuarios les encantan las **poderosas herramientas de marketing por correo electrónico** en Nutshell, destacando su facilidad de uso y sus capacidades de seguimiento efectivas.
- Los usuarios elogian el **excepcional servicio de atención al cliente** de Nutshell, destacando la pronta resolución de problemas y los útiles recursos educativos.
- Los usuarios encuentran que Nutshell es **intuitivo y fácil de usar** , mejorando la colaboración y la gestión diaria de actividades de ventas.

##### Cons

- Los usuarios encuentran que **la falta de características** como una mejor diferenciación de tareas y automatizaciones obstaculizan la eficiencia y la usabilidad en Nutshell.
- Los usuarios encuentran las **funciones limitadas** de Nutshell en personalización e integraciones algo restrictivas para sus necesidades empresariales.
- Los usuarios encuentran **personalización limitada** en Nutshell, especialmente para las funciones móviles y las plantillas de correo electrónico, lo que afecta la experiencia del usuario.
- Los usuarios encuentran la **empinada curva de aprendizaje** de Nutshell frustrante debido a los frecuentes cambios de funciones y complicaciones en el diseño.
- Los usuarios experimentan **problemas de integración de correo electrónico** ocasionalmente, requiriendo la limpieza de clientes potenciales incorrectos y lidiar con notificaciones duplicadas.

#### What Are Recent G2 Reviews of Nutshell?

**["¡Perfecto para un espectáculo de un solo hombre!"](https://www.g2.com/es/survey_responses/nutshell-review-4955887)**

**Rating:** 5.0/5.0 stars

_— Tom B._

[Read full review](https://www.g2.com/es/survey_responses/nutshell-review-4955887)

**["Gestionar proyectos y relaciones con clientes se siente mucho más organizado."](https://www.g2.com/es/survey_responses/nutshell-review-13074453)**

**Rating:** 5.0/5.0 stars

_— Omar S._

[Read full review](https://www.g2.com/es/survey_responses/nutshell-review-13074453)

### [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation. We also offer mobile CRM apps and platforms that enable you to manage your customer relationships on your mobile devices, along with tools that integrate data and reporting from social media directly into your CRM application. With Microsoft Dynamics CRM, you get powerful CRM software delivered on cloud, hosted or on premises. Our CRM Online service providing instant-on anywhere access, predictable pay-as-you-go pricing, and a financially backed service level agreement (SLA).

**Average Rating:** 3.8/5.0

**Total Reviews:** 1,464

#### How Do G2 Users Rate Dynamics 365 Sales?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.1/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.1/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 7.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dynamics 365 Sales?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Account Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Medium, 31% Small

#### What Do G2 Reviewers Say About Dynamics 365 Sales?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Dynamics 365 Sales to be **easy to use** , appreciating its intuitive interface and seamless Microsoft integration.
- Users value the **seamless integration** of Dynamics 365 Sales with other Microsoft products, enhancing efficiency and productivity.
- Users appreciate the **extreme helpfulness** of Dynamics 365 Sales for enhancing efficiency and ensuring effective follow-ups.
- Users value the **unified lead management** capabilities of Dynamics 365 Sales, enhancing efficiency and streamlining the sales process.
- Users value the **excellent customization options** in Dynamics 365 Sales, enhancing their experience and productivity within Microsoft 365.

##### Cons

- Users face a **steep learning curve** with Dynamics 365 Sales, making it challenging for newcomers to navigate effectively.
- Users find the **complexity** of Dynamics 365 Sales challenging, citing difficult navigation and steep learning curves for new users.
- Users find the interface **not intuitive** at times, leading to a frustrating experience during navigation.
- Users find the **time-consuming setup and complexity** of Dynamics 365 Sales challenging, especially for non-technical users.
- Users find the **cluttered interface** of Dynamics 365 Sales confusing and hard to navigate, impacting usability.

#### What Are Recent G2 Reviews of Dynamics 365 Sales?

**["Robust CRM with Seamless Microsoft Integration"](https://www.g2.com/survey_responses/dynamics-365-sales-review-13195776)**

**Rating:** 4.5/5.0 stars

_— Shrey S._

[Read full review](https://www.g2.com/survey_responses/dynamics-365-sales-review-13195776)

**["Strong Microsoft integration and 360° customer view with compelling sales automation"](https://www.g2.com/survey_responses/dynamics-365-sales-review-12927697)**

**Rating:** 5.0/5.0 stars

_— Andreas S._

[Read full review](https://www.g2.com/survey_responses/dynamics-365-sales-review-12927697)

#### What Are G2 Users Discussing About Dynamics 365 Sales?

- [I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?](https://www.g2.com/discussions/i-m-new-to-dynamics-365-sales-and-struggling-to-set-up-and-customize-the-sales-pipeline-can-someone-guide-me-through-this-process) - 2 comments
- [What is Dynamics 365 Sales used for?](https://www.g2.com/discussions/what-is-dynamics-365-sales-used-for) - 1 comment
- [Is Dynamics 365 any good?](https://www.g2.com/discussions/is-dynamics-365-any-good)
- [What Dynamics 365 application can be used for point of sales?](https://www.g2.com/discussions/what-dynamics-365-application-can-be-used-for-point-of-sales) - 1 comment
- [What is the difference between Dynamics CRM and Dynamics 365?](https://www.g2.com/discussions/what-is-the-difference-between-dynamics-crm-and-dynamics-365)

### [Creatio](https://www.g2.com/products/creatio/reviews)

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners. The platform is particularly beneficial for businesses seeking to enhance their operational efficiency without requiring extensive technical expertise. Its target audience includes small to large enterprises across various industries, particularly those looking to leverage technology to improve customer engagement and internal processes. Creatio's offerings cater to a wide range of use cases, from marketing automation and sales management to customer service optimization, making it a versatile solution for businesses aiming to adapt to the evolving market landscape. Key features of Creatio include the Creatio Studio, a no-code platform that allows users to build custom applications and AI agents using intuitive visual designers and natural language processing. This empowers users to create tailored solutions that meet their specific business needs without relying on traditional coding methods. Additionally, the CRM suite integrates embedded AI agents across Creatio Marketing, Sales, and Service, enhancing user experience and providing actionable insights to drive decision-making. Creatio also offers a specialized Financial Services CRM platform and industry-specific workflows across 19 verticals, ensuring that businesses can find solutions that resonate with their unique operational requirements. The availability of a marketplace with various add-ons further extends the platform's capabilities, allowing organizations to customize their experience and enhance functionality as needed. Recognized as a Leader and Strong Performer in prestigious Gartner and Forrester reports, Creatio stands out in its category by combining user-friendly design with powerful automation and AI-driven insights, making it an attractive option for businesses aiming to elevate their customer relationship management efforts. With its headquarters in Boston, MA, and a global presence of 850 employees across ten offices in 25 countries, Creatio has established long-lasting relationships with thousands of customers and over 500 partners worldwide. This extensive network underscores the platform's reliability and commitment to delivering value to its users, positioning Creatio as a trusted partner in the realm of AI agents, CRM, and workflow automation.

**Average Rating:** 4.6/5.0

**Total Reviews:** 316

#### How Do G2 Users Rate Creatio?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Workflow Capability:** 9.1/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 9.0/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Creatio?

- **Seller:** [Creatio](https://www.g2.com/sellers/creatio)
- **Company Website:** www.creatio.com
- **Year Founded:** 2014
- **HQ Location:** Boston, Massachusetts
- **Twitter:** @Creatio\_Global  
3,977 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8659c9aedce2bb0b992997a4038d075e8fa99899c384b7d6b36d9fb77101d8c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcreatioglobal%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,150 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Small, 42% Medium

#### What Do G2 Reviewers Say About Creatio?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Creatio, leading to streamlined processes and enhanced efficiency in sales operations.
- Users value the **efficiency** of Creatio, enhancing sales operations and minimizing errors through customizable automation.
- Users praise the **high customizability** of Creatio, making it easy to adapt the platform to specific needs.
- Users value the **unlimited customization options** in Creatio, enabling tailored solutions without requiring developer skills.
- Users value the **extensive customization options** of Creatio, enabling tailored solutions even without technical skills.

##### Cons

- Users note a **significant learning curve** with Creatio, requiring training and support for effective setup.
- Users find **missing features** in Creatio, such as limited reporting and inefficient contact management, affecting productivity.
- Users find the **limited selection of features** in Creatio constraining, despite some useful applications available.
- Users express frustration over **limited customization** , noting outdated documentation and unintuitive button placements hinder productivity.
- Users find the **limited app options** and lack of customization for service businesses frustrating when using Creatio.

#### What Are Recent G2 Reviews of Creatio?

**["Flexible CRM with Manual Data Sync Hurdles"](https://www.g2.com/survey_responses/creatio-review-13367429)**

**Rating:** 4.5/5.0 stars

_— Sebastian A._

[Read full review](https://www.g2.com/survey_responses/creatio-review-13367429)

**["Empowers Customer Focus with Flexible, Bank-Ready Workflows"](https://www.g2.com/survey_responses/creatio-review-12953782)**

**Rating:** 4.5/5.0 stars

_— Tanner W._

[Read full review](https://www.g2.com/survey_responses/creatio-review-12953782)

#### What Are G2 Users Discussing About Creatio?

- [What is Creatio used for?](https://www.g2.com/discussions/what-is-creatio-used-for) - 1 comment

### [Oracle Siebel](https://www.g2.com/products/oracle-siebel/reviews)

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. Why Oracle? Siebel delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with ole-based customer intelligence and pre-built integration.

**Average Rating:** 3.5/5.0

**Total Reviews:** 418

#### How Do G2 Users Rate Oracle Siebel?

- **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.9/10)
- **Workflow Capability:** 7.8/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 7.6/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 7.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Oracle Siebel?

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle  
827,997 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website)  
208,078 employees on LinkedIn®
- **Ownership:** NYSE:ORCL

#### Who Uses This Product?

- **Who Uses This:** Consultant, Customer Service Representative
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 63% Large, 26% Medium

#### What Do G2 Reviewers Say About Oracle Siebel?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Oracle Siebel, praising its intuitive interface and straightforward navigation.
- Users find Oracle Siebel's **easy setup** beneficial, allowing for quick connection and efficient operation from the start.
- Users find **seamless integration** in Oracle Siebel essential for enhancing customer management and streamlining workflows.
- Users appreciate the **responsive customer support** of Oracle Siebel, enhancing their experience and improving sales efficiency.
- Users value the **robust and customizable features** of Oracle Siebel, enhancing efficiency in customer management and business activities.

##### Cons

- Users face a **steep learning curve** with Oracle Siebel, making initial usage challenging for beginners.
- Users often face **connectivity issues** in the field, which hampers access to critical data and slows functionality.
- Users experience occasional **system bugs** that can render the software temporarily unusable, impacting user experience.
- Users find Oracle Siebel **very costly** , making it a challenge for small enterprises to adopt effectively.
- Users find that Oracle Siebel has a **steep learning curve** and demands significant expertise, which can be challenging.

#### What Are Recent G2 Reviews of Oracle Siebel?

**["Unmatched Data Integrity and Robust Architecture for Enterprise Workflows"](https://www.g2.com/survey_responses/oracle-siebel-review-12918458)**

**Rating:** 5.0/5.0 stars

_— Anup A._

[Read full review](https://www.g2.com/survey_responses/oracle-siebel-review-12918458)

**["Reliable CRM for Managing Complex Customer Relationships"](https://www.g2.com/survey_responses/oracle-siebel-review-13194168)**

**Rating:** 5.0/5.0 stars

_— Mohammad A._

[Read full review](https://www.g2.com/survey_responses/oracle-siebel-review-13194168)

#### What Are G2 Users Discussing About Oracle Siebel?

- [What is Oracle Siebel used for?](https://www.g2.com/discussions/what-is-oracle-siebel-used-for) - 1 comment

### [Pipedrive](https://www.g2.com/products/pipedrive/reviews)

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales.

**Average Rating:** 4.3/5.0

**Total Reviews:** 3,088

#### How Do G2 Users Rate Pipedrive?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.3/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.6/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Pipedrive?

- **Seller:** [Pipedrive](https://www.g2.com/sellers/pipedrive)
- **Company Website:** www.pipedrive.com
- **Year Founded:** 2010
- **HQ Location:** New York
- **Twitter:** @pipedrive  
14,355 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=593f28c37b331c98d518c81ecb518081b4eb6dcf79869bad97f35f51a7d3bcef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1876917%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,051 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Sales Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 71% Small, 23% Medium

#### What Do G2 Reviewers Say About Pipedrive?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Pipedrive, finding it intuitive and customizable for their evolving business needs.
- Users praise the **intuitive interface** of Pipedrive, making it easy for anyone to customize and use effectively.
- Users appreciate the **simple and user-friendly interface** of Pipedrive, making navigation and task management effortless.
- Users appreciate the **ease of customization** in Pipedrive, enabling them to tailor the CRM to their specific needs.
- Users value the **seamless integrations** of Pipedrive, enhancing their sales process and automating essential tasks.

##### Cons

- Users express concerns about **missing features** in Pipedrive, including limited automation options and customization difficulties.
- Users express frustration over **limited features** in Pipedrive, such as automation setup and customization options.
- Users find the **learning curve steep** with Pipedrive, requiring significant time and training for effective use.
- Users find Pipedrive **expensive** , especially the add-ons, making it challenging for solo practices and small businesses.
- Users experience **integration issues** with Pipedrive, notably missing meeting details in Google Calendar events.

#### What Are Recent G2 Reviews of Pipedrive?

**["Effortless Kanban Deal Pipeline That Keeps Sales Organized"](https://www.g2.com/survey_responses/pipedrive-review-13396654)**

**Rating:** 5.0/5.0 stars

_— Ganesh G._

[Read full review](https://www.g2.com/survey_responses/pipedrive-review-13396654)

**["Visual Pipelines, Helpful AI Setup, and Great Value for New CRM Users"](https://www.g2.com/survey_responses/pipedrive-review-13260876)**

**Rating:** 5.0/5.0 stars

_— Gavin A._

[Read full review](https://www.g2.com/survey_responses/pipedrive-review-13260876)

#### What Are G2 Users Discussing About Pipedrive?

- [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) - 2 comments
- [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) - 2 comments
- [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) - 3 comments, 1 upvote
- [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) - 2 comments
- [What is Pipedrive used for?](https://www.g2.com/discussions/what-is-pipedrive-used-for) - 2 comments

### [Planhat](https://www.g2.com/products/planhat/reviews)

Planhat is an agentic customer platform, built to give humans and AI agents the full context they need to drive exceptional customer outcomes. Commercial teams at B2B enterprises use Planhat to automate workflows across the entire customer lifecycle, from onboarding and expansion to renewals and scaled customer success, turning better outcomes into revenue growth and enduring profitability. The platform spans three solutions; a category-leading Customer Success Platform (CSP), a comprehensive CRM system, and most recently, an AI-native Professional Services Automation (PSA) offering. The PSA brings resource management, project delivery, and services revenue into the same unified data model that has powered Planhat's category leading CSP for over a decade, helping teams drive adoption, reduce churn, and identify expansion opportunities through Customer 360 profiles, health scoring, and customer analytics. Core capabilities include AI workflows, conversational AI, and customer portals, all based on high-fidelity time-series data. Planhat serves organizations across software, IT and telecoms, healthcare & life sciences, financial services, and security.

**Average Rating:** 4.5/5.0

**Total Reviews:** 945

#### How Do G2 Users Rate Planhat?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Workflow Capability:** 8.3/10 (Category avg: 8.5/10)
- **Contact & Account Management:** 8.5/10 (Category avg: 8.7/10)
- **Opportunity & Pipeline Mgmt.:** 7.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Planhat?

- **Seller:** [Planhat](https://www.g2.com/sellers/planhat)
- **Company Website:** www.planhat.com
- **Year Founded:** 2015
- **HQ Location:** Stockholm, Stockholm County
- **Twitter:** @planhat  
1,045 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0532de0a57ab5ad26032eca9b36751853eefa678afdf93aa4efe6efaf1c6d5b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10168756%2F&secure%5Burl_type%5D=linkedin_company_website)  
248 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, Head of Customer Success
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Medium, 31% Small

#### What Do G2 Reviewers Say About Planhat?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Planhat exceptional, facilitating smooth integration and team adoption.
- Users commend the **exceptional customer support** from Planhat, enhancing their experience and ensuring effective collaboration.
- Users value the **extensive customization** options in Planhat, enhancing their experience and streamlining workflows effectively.
- Users appreciate the **automation efficiency** of Planhat, enhancing their workflow and streamlining customer management seamlessly.
- Users value the **helpfulness** of Planhat, noting its excellent support and comprehensive features for managing customer success.

##### Cons

- Users find the **learning curve steep** , struggling to navigate features and setup pages during initial use of Planhat.
- Users find the **complexity of Planhat** daunting, with a challenging learning curve that hinders initial usability.
- Users note a **steep learning curve** with Planhat, though support accelerates the process and enhances understanding.
- Users face **integration issues** with Planhat, causing challenges in data management and trustworthiness among teams.
- Users find the **formula fields restrictive** , desiring greater flexibility and automation for easier customization and efficiency.

#### What Are Recent G2 Reviews of Planhat?

**["Intuitive UI, Powerful Integrations, and a Supportive Planhat Team"](https://www.g2.com/survey_responses/planhat-review-13119419)**

**Rating:** 4.5/5.0 stars

_— Carly P._

[Read full review](https://www.g2.com/survey_responses/planhat-review-13119419)

**["A Strategic Platform for Scaling Customer Success"](https://www.g2.com/survey_responses/planhat-review-11771625)**

**Rating:** 5.0/5.0 stars

_— Ty R._

[Read full review](https://www.g2.com/survey_responses/planhat-review-11771625)

#### What Are G2 Users Discussing About Planhat?

- [What is Planhat used for?](https://www.g2.com/discussions/what-is-planhat-used-for)

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