Some of the pop-up windows can be hard to scroll through sometimes. I would appreciate it more if they worked a bit on their usability of the UI, and the layout of their components. I also think they should increase some of the triggers available in Zapier, so it would be easier to create deals, and companies through the zapier integration.
Would love to see a few more enhancements, these are not dislikes - just enhancements.
1) Wish it would integrate to MelissaData for validation, cleansing, and fixing of names, emails, addresses
2) Wish it had more triggers in Zapier so we can automatically create / manage deals, companies, and help desk tickets
3) Wish it would host the web-pages (it has a good web page builder, just doesn't allow us to host the webpages in a finished site or a white-listed URL)
4) Wish they would add custom reports & metrics / charts & graphs that we could choose the metrics for, things like grouping by tags that "start with X" or "contain Y", counts, summaries, etc.. reports about deals and amounts, reports about deadlines and timelines.
5) Wish they had a facility to: Create a Watermarked PDF (with each contact name), then send that PDF to that specific contact. Review collected by and hosted on G2.com.