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monday CRM Pricing Reviews

(2)
Christopher H.
CH
Marketing Manager
Mid-Market (51-1000 emp.)
"I'd heroically defend Thermopylae with Monday.com and 3 Spartans. And we'd win."
What do you like best about monday CRM?

Want to manage one or more internal teams effectively, but drowning under the weight of scheduling, time tracking, reporting, briefing, and managing expectations up + down the chain? Monday.com ensures that you can track critical tasks related to you easily, pivot tasks where necessary, and maintain incredibly high deadline achieved rates across your team. Even as output scales, you'll still have your finger on the pulse (or you'll put automations in place to escalate tasks which are falling behind, without any human intervention).

Want to implement a variety of workflows in your organization, across multiple departments? And also want to implement powerful automations at scale to drive efficiency? Don't worry about trying to integrate the 47 different tools used across your organization. Monday.com is a one-stop-shop (and thanks to one of the most robust APIs around, whatever you can't do in Monday.com you can handle elsewhere instead).

Monday.com has powerful, easy-to-use functionality that'll let you automate almost anything you can dream up (for whatever workflows you want to build).

It's also an affordable alternative to some VERY costly competitors (especially when you bundle the costs of a few competitors together because Monday.com is so versatile, it can do almost anything).

When you do run into a query, customer support is as good as their competitors. They don't really go the extra mile to ensure you're 100% resolved before you close the query (like a Pipedrive). Review collected by and hosted on G2.com.

What do you dislike about monday CRM?

A limited number of automations per month on MOST plans (which, even as a medium-sized business, we maxed out within a year). This feels like it forces you to go to Enterprise, as there is NO other way of getting automations on your plan (unlike many mailing services that will let you pay for extra "sends" ad hoc).

Contacts are limited to 10,000 per board. This is a huge quality of life pain. :/

CRM and Workflow aren't on the same interface? Whyyyyyy the painful switching every couple of hours? :(

My Work needs more customisation options. There's so much freedom everywhere else. My Work feels like it's an Apple product. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
AR
Small-Business (50 or fewer emp.)
"Underwhelming performance coupled with egregious price increases"
What do you like best about monday CRM?

Ease of self-service is the only thing that gets this a 2. When features work as intended, self service is fairly easy. Review collected by and hosted on G2.com.

What do you dislike about monday CRM?

Most core functions of a CRM do not work. Issues with email tracking, emails being sent with improper formatting. But worst of all, the dashboard functionality is completely non-functional. Monday CRM is incapable of dashboarding even the most basic Sales activities. Avoid. Review collected by and hosted on G2.com.

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