Easiest To Use CRM Software

The Top 20 Easiest To Use CRM Software

Collapse AllExpand All

Usability Score

Compare

Less Annoying CRM

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

89%

Mid Market

Enterprise

Capsule CRM

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.4

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

93%

Mid Market

Enterprise

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

79%

Mid Market

20%

Enterprise

Instantly

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.4

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

95%

Mid Market

Enterprise

OnePageCRM

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

87%

Mid Market

11%

Enterprise

Brevo Marketing Platform

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.4

9.1

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

84%

Mid Market

12%

Enterprise

EngageBay All-in-One Suite

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.1

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

68%

Mid Market

30%

Enterprise

Axonaut

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.3

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

100%

Mekari Qontak

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

10.0

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

32%

Mid Market

56%

Enterprise

12%

#10

Kylas Sales CRM

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

53%

Mid Market

46%

Enterprise

#11

Scoro

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.4

9.1

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

67%

Mid Market

23%

Enterprise

11%

#12

Nimble CRM

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.4

8.8

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

76%

Mid Market

16%

Enterprise

#13

EspoCRM

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.8

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.2

9.9

Customer Segment Breakdown

Small Business

76%

Mid Market

19%

Enterprise

#14

HappSales

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

10.0

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

60%

Mid Market

38%

Enterprise

#15

RSoft CRM

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.8

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

67%

Mid Market

33%

#16

Ohanafy

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.7

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.2

9.9

Customer Segment Breakdown

Small Business

88%

Mid Market

12%

#17

folk

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.7

Ease of Use

Average: 9.4

8.9

Meets Requirements

Average: 9.2

8.4

Customer Segment Breakdown

Small Business

98%

Mid Market

Enterprise

#18

Goals.com

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

100%

#19

Pipedrive

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.7

Ease of Use

Average: 9.4

8.8

Meets Requirements

Average: 9.2

8.6

Customer Segment Breakdown

Small Business

72%

Mid Market

23%

Enterprise

#20

Maximizer

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.5

Ease of Use

Average: 9.4

8.7

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

74%

Mid Market

19%

Enterprise