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EngageBay Inc

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700 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.6
Serving customers since
2018
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EngageBay Inc Reviews

Review Filters
Profile Name
Star Rating
622
66
5
3
4
HH
Hilary H.
06/29/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

All-in-One Contact Management — View Full History, Emails, Notes & Reminders

I use EngageBay to manage customer contact and keep track of ongoing conversations. Having emails, notes, follow-ups, and reminders all in one place has made my daily work much easier and more organized. I especially like being able to view a contact's full history before reaching out, so I don't have to search through old emails or dig through past threads.
DP
David P.
06/29/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Powerful Automation with an Easy Workflow Builder and Fast Email Editor

The automation features have been the most useful part for me. I mainly use email sequences to followup with prospects, and once they're in place, I don't have to remember who needs another email. The workflow builder is easy enough to figure out without watching a lot of tutorials, and I've been able to connect forms, emails and follow-up actions without much trouble. I also send regular email campaigns, and the editor is simple to use, which helps when I need to get something out quickly.
LP
Laurent P.
06/29/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

All Customer Info in One Place with Helpful Follow-Up Tasks

The contact management has been the most useful part for me. Everything about a customer stays in one place, so I don't have to search through emails or notes. I also rely on tasks a lot for follow-ups. Setting reminders for calls or emails has helped me stay on top of things, especially on busy days.

About

Contact

HQ Location:
Wilmington, Delaware

Social

@engagebay

What is EngageBay Inc?

EngageBay provides an integrated suite of marketing, sales, support, and AI-assisted tools built for small and mid-sized businesses. The platform supports email marketing, marketing automation, lead scoring, forms, live chat, and help desk workflows from a single system. Built-in AI features help teams generate email content and streamline routine tasks. EngageBay also integrates with widely used platforms such as Zapier, PieSync, and Mailgun, helping businesses maintain an efficient and connected tech stack while keeping costs manageable.

Details

Year Founded
2018