Bigin by Zoho CRM Pricing Overview

Free Trial

Bigin by Zoho CRM Pricing Key Insights

Last updated on Apr 29, 2026

Bigin by Zoho CRM offers 4 pricing editions, starting from $0 to $18. Bigin by Zoho CRM pricing tiers are designed to support different usage levels and team sizes. Bigin by Zoho CRM also offers a free trial. Compare the Bigin by Zoho CRM pricing table below to figure out the best fit for your needs. Some plans may require you to contact Zoho for custom pricing.

Free Edition — $0

Express Edition — $7

Premier Edition — $12

Bigin 360 — $18

Rated 4.6 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Free Edition

$0.00

Single user

Single Pipeline

500 Records

Contacts, Products, and Activity Management

Automations (3 workflows)

Built-in telephony (calls, IVR, call routing)

Third-party telephony integration (100+ providers)

Booking and appointment scheduling (1 page)

No-code web forms for contacts and pipelines

Business Card Scanner

Standard Dashboard (Charts & KPIs)

Developer APIs

Zapier, Zoho Desk, Zoho Campaigns, and Zoho Forms integration

Apps for iOS, iPadOS, Android, and macOS

MCP (Model Content Protocol) Support

Express Edition

$7.00

$7/user/month - Billed Annually

Team Pipelines (3)

50,000 Records

Email & WhatsApp Business Integration

Automations (30 workflows)

Mass emails with email insights

No-code web forms for lead capture

10 custom fields per module

Customizable dashboards with charts and KPIs

Zoho Books, Zoho Invoice, Zoho Meeting, and Zoho Sign integration

Google Workspace, Microsoft Outlook, Teams, Zoom, Mailchimp, and X integration

Facebook, Instagram, LinkedIn, and TikTok Lead Ads integration (via LeadChain)

QuickBooks online integration

Payment Links (Stripe, PayPal, Razorpay, Paytm)

Booking and appointment scheduling (1 page)

Additional capabilities via Toppings (marketplace add-ons)

Premier Edition

$12.00

$12 per user per month - Billed Annually

Team Pipelines (5)

100,000 Records

Advanced Automation (50 workflows, including scheduled and stage-transition rules)

Stage Transition Rule: set conditions for moving deals between pipeline stages

Global selling with multiple currencies

Advanced field types: Lookup fields, formula fields, and user fields

25 custom fields per module

Customizable Dashboards with Target Meter

Duplicate Cleanup

Data Enrichment

Booking and appointment scheduling (1 page)

AI Agents: Writing Assistant, Record Summary, Email Reply Assistant, Cross-sell Genie, Churn Analyzer

1000 AI credits/month

Bigin 360

$18.00

Team Pipelines (15)

1 Million Records

Advanced Automation Rules (100)

Email-In pre-installed with 5 aliases (auto-creates pipeline records from incoming group emails)

File Cabinet pre-installed with 5 GB storage

50 custom fields per module

1,000 mass emails per day per organization

Highest out-of-the-box limits for all features, further extendable via add-ons

Booking and appointment scheduling (100 pages)

AI Agents: Writing Assistant, Record Summary, Email Reply Assistant, Cross-sell Genie, Churn Analyzer

3000 AI credits/month

A simple CRM designed and priced for small businesses

→ Free onboarding
→ 100% money-back guarantee
→ Support you can count on
→ No forced contracts

Pricing information for Bigin by Zoho CRM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Bigin by Zoho CRM must be conducted with the seller.

Pricing information was last updated on June 03, 2026

Bigin by Zoho CRM Pricing FAQs

Generated using AI

Is Bigin by Zoho CRM free, or does it offer a free trial?

Yes. According to G2 data, Bigin by Zoho CRM offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

How much does Bigin by Zoho CRM cost in 2026?

According to G2 data, Bigin by Zoho CRM pricing in 2026 starts at $7.00 and can reach $18.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Zoho's official pricing page for the most current details.

Who is Bigin by Zoho CRM pricing best suited for?

Bigin by Zoho CRM's pricing is best suited for small businesses and startups with straightforward sales processes and limited budgets. The overwhelming majority of G2 reviewers come from companies with 50 or fewer employees across industries including real estate, marketing, consulting, IT services, construction, and education. G2 reviewers consistently describe Bigin by Zoho CRM as ideal for teams migrating away from spreadsheets who need core CRM functionality without enterprise complexity. The Express tier suits solo operators and micro-teams, while the Premier Edition fits small teams needing multi-currency support and advanced automation. G2 reviewers caution that rapidly scaling businesses may eventually outgrow Bigin by Zoho CRM and need to migrate to full Zoho CRM.

What are the key differences between the free and paid versions of Bigin by Zoho CRM?

Bigin by Zoho CRM's free edition is limited to a single user, one pipeline, and just 500 records, with only three instant workflows and no email integration. G2 reviewers note these caps make the free tier useful for evaluation but restrictive for real business use. Bigin by Zoho CRM's Express paid plan at $7/user/month expands to 50,000 records, three team pipelines, email integration, and ten workflows. The Premier Edition at $12/user/month further adds five pipelines, 100,000 records, advanced automation, multi-currency support, and lookup fields. G2 users frequently cite record limits and automation restrictions as the primary drivers for upgrading from free to paid tiers.

Is Bigin by Zoho CRM considered good value for its pricing?

Bigin by Zoho CRM is widely regarded as exceptional value, particularly for small businesses. G2 reviewers consistently highlight that it delivers pipeline management, contact tracking, email integration, and workflow automation at a fraction of the cost of competitors like HubSpot or Salesforce. Multiple G2 users explicitly mention switching from HubSpot due to cost, with one solopreneur noting that a single month of HubSpot equals a full year of Bigin by Zoho CRM's pricing. The main value concern raised by G2 reviewers involves add-on costs, where integrations and extra features carry separate fees, which can incrementally raise the total spend beyond the base subscription price.

Top-Rated Alternatives

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Bigin by Zoho CRM Alternatives Pricing

The following is a quick overview of editions offered by other CRM Software

Product	Price	Features
HubSpot Sales Hub Free HubSpot CRM	$0.00	A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers. Contact management Contact website activity Companies Deals Tasks & activities Company insights Gmail and Outlook integration App Marketplace integrations Custom support form fields Prospects Ticketing Forms Ad management Conversations inbox Reporting dashboard Email tracking & notifications Email templates Canned snippets Documents Calling Meeting scheduling Messenger integration Custom properties
Freshsales Growth	Starting at $9.001 User Per Month	Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels Web Forms SMS & WhatsApp Basic Workflows Contextual Collaboration with Slack Product Catalog Curated Reports Freshworks Marketplace 1 CPQ license Basic Call Queues Team Inbox Custom Domains Rotten deals
Pipedrive Lite	$24.001 Seats Per Month	per month per user. 14$ / month billed annually Organize your sales in one simple, intuitive workspace: Lead, calendar and pipeline management Sales Assistant and AI-generated reports Real-time sales feed 500+ integrations Personalized onboarding

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Bigin by Zoho CRM alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Bigin by Zoho CRM Pricing Reviews

(2)

A K V.

VP - Sales

Small-Business (50 or fewer emp.)

12/17/2025

"Effortless CRM with Outstanding Support and Intuitive Features"

5/5

What do you like best about Bigin by Zoho CRM?

It offers exactly the right set of functionalities to track our daily activities, and my team found it extremely easy to use. The support has also been outstanding - whenever I’ve needed help, the support widget has provided quick and effective solutions.

Highly recommend BIGIN to any team looking for a simple yet powerful CRM! Review collected by and hosted on G2.com.

What do you dislike about Bigin by Zoho CRM?

The mobile app lacks a few filters, but this isn't a major issue for me. Review collected by and hosted on G2.com.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

We had been exploring different CRM options for quite some time, but most either came with too many unnecessary features or lacked the essentials we needed. Another major challenge we faced was team adoption.

With BIGIN, that completely changed. It offers exactly the right set of functionalities to track our daily activities, and my team found it extremely easy to use. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization

Small-Business (50 or fewer emp.)

6/10/2026

"Good Basics, But Feedback Feels Repetitive and Needs More Detail"

2.5/5

What do you like best about Bigin by Zoho CRM?

Zoho Bigin has helped us better organize our sales process and track leads more efficiently. The platform is user-friendly and affordable, while still offering the essential CRM features a growing business needs. Deal tracking, follow-up reminders, and customer management are straightforward, simple to use, and effective. Overall, it’s a great CRM for small and medium-sized businesses. Review collected by and hosted on G2.com.

What do you dislike about Bigin by Zoho CRM?

Zoho Bigin has helped us organize our sales process more effectively and track leads with greater efficiency. The platform is user-friendly and affordable, yet it still provides the essential CRM features a growing business needs. Deal tracking, follow-up reminders, and customer management are straightforward and easy to use, and they work well in day-to-day workflows. Overall, it’s a strong CRM option for small and medium-sized businesses. Review collected by and hosted on G2.com.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?