
Joshua’s communication is what stood out. He’s responsive, clear, and proactive, and he took the time to really understand my product and what we’re trying to do. They didn’t just run ads, they brought good ideas for how to connect better with our audience and how to improve the full funnel.
Joshua helped us find setups that worked well between retargeting and creative, and he also went outside the original scope to help with related projects and landing page recommendations. Transitioning from our old agency was smooth which is always a fear. Review collected by and hosted on G2.com.
The main downside was creative production. They were in the middle of building out their image and ad creation capabilities while working together, so we didn’t get much benefit there early on. And then the image creation was an added cost on top of an already premium fee. That said, they were transparent about it and it sounds like this is actively improving, so I expect this to be less of an issue going forward. Review collected by and hosted on G2.com.
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