The Top 20 CRM Software

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The Top 20 CRM Software
G2 Satisfaction Score
Compare
Overall Satisfaction Score
100
Satisfaction
Ease of Use
Avg 92%
88%
Meets Requirements
Avg 92%
92%
Ease of Doing Business With
Avg 94%
93%
Setup and Support
Ease of Setup
Avg 91%
86%
Quality of Support
Avg 92%
91%
Ease of Admin
Avg 92%
88%
Top Industries Represented
Marketing and Advertising
503
Health, Wellness and Fitness
316
Professional Training & Coaching
275
E-Learning
103
Overall Satisfaction Score
99
Satisfaction
Ease of Use
Avg 92%
89%
Meets Requirements
Avg 92%
88%
Ease of Doing Business With
Avg 94%
89%
Setup and Support
Ease of Setup
Avg 91%
85%
Quality of Support
Avg 92%
88%
Ease of Admin
Avg 92%
88%
Top Industries Represented
Computer Software
841
Marketing and Advertising
717
Information Technology and Services
694
Internet
215
Overall Satisfaction Score
97
Satisfaction
Ease of Use
Avg 92%
98%
Meets Requirements
Avg 92%
95%
Ease of Doing Business With
Avg 94%
99%
Setup and Support
Ease of Setup
Avg 91%
97%
Quality of Support
Avg 92%
99%
Ease of Admin
Avg 92%
97%
Top Industries Represented
Insurance
32
Financial Services
29
Real Estate
25
Professional Training & Coaching
20
Overall Satisfaction Score
97
Satisfaction
Ease of Use
Avg 92%
82%
Meets Requirements
Avg 92%
89%
Ease of Doing Business With
Avg 94%
84%
Setup and Support
Ease of Setup
Avg 91%
75%
Quality of Support
Avg 92%
82%
Ease of Admin
Avg 92%
79%
Top Industries Represented
Computer Software
1710
Information Technology and Services
1142
Marketing and Advertising
808
Internet
667
Overall Satisfaction Score
94
Satisfaction
Ease of Use
Avg 92%
92%
Meets Requirements
Avg 92%
90%
Ease of Doing Business With
Avg 94%
91%
Setup and Support
Ease of Setup
Avg 91%
89%
Quality of Support
Avg 92%
90%
Ease of Admin
Avg 92%
91%
Top Industries Represented
Information Technology and Services
135
Computer Software
106
Marketing and Advertising
72
Internet
41
Overall Satisfaction Score
94
Satisfaction
Ease of Use
Avg 92%
94%
Meets Requirements
Avg 92%
93%
Ease of Doing Business With
Avg 94%
94%
Setup and Support
Ease of Setup
Avg 91%
93%
Quality of Support
Avg 92%
93%
Ease of Admin
Avg 92%
94%
Top Industries Represented
Information Technology and Services
34
Marketing and Advertising
26
Computer Software
20
Telecommunications
16
Overall Satisfaction Score
91
Satisfaction
Ease of Use
Avg 92%
89%
Meets Requirements
Avg 92%
87%
Ease of Doing Business With
Avg 94%
88%
Setup and Support
Ease of Setup
Avg 91%
88%
Quality of Support
Avg 92%
86%
Ease of Admin
Avg 92%
87%
Top Industries Represented
Marketing and Advertising
159
Information Technology and Services
155
Computer Software
149
Internet
80
91
Overall Satisfaction Score
91
Satisfaction
Ease of Use
Avg 92%
93%
Meets Requirements
Avg 92%
90%
Ease of Doing Business With
Avg 94%
92%
Setup and Support
Ease of Setup
Avg 91%
90%
Quality of Support
Avg 92%
89%
Ease of Admin
Avg 92%
92%
Top Industries Represented
Marketing and Advertising
74
Real Estate
43
Computer Software
42
Information Technology and Services
42
Overall Satisfaction Score
90
Satisfaction
Ease of Use
Avg 92%
96%
Meets Requirements
Avg 92%
98%
Ease of Doing Business With
Avg 94%
100%
Setup and Support
Ease of Setup
Avg 91%
100%
Quality of Support
Avg 92%
96%
Ease of Admin
Avg 92%
100%
Top Industries Represented
Electrical/Electronic Manufacturing
6
Real Estate
6
Marketing and Advertising
5
Education Management
4
Overall Satisfaction Score
89
Satisfaction
Ease of Use
Avg 92%
94%
Meets Requirements
Avg 92%
93%
Ease of Doing Business With
Avg 94%
99%
Setup and Support
Ease of Setup
Avg 91%
96%
Quality of Support
Avg 92%
97%
Ease of Admin
Avg 92%
95%
Top Industries Represented
Marketing and Advertising
32
Information Technology and Services
16
Internet
11
Management Consulting
11
Overall Satisfaction Score
89
Satisfaction
Ease of Use
Avg 92%
96%
Meets Requirements
Avg 92%
95%
Ease of Doing Business With
Avg 94%
96%
Setup and Support
Ease of Setup
Avg 91%
95%
Quality of Support
Avg 92%
95%
Ease of Admin
Avg 92%
93%
Top Industries Represented
Marketing and Advertising
26
Information Technology and Services
21
Computer Software
9
Internet
6
Overall Satisfaction Score
89
Satisfaction
Ease of Use
Avg 92%
90%
Meets Requirements
Avg 92%
91%
Ease of Doing Business With
Avg 94%
94%
Setup and Support
Ease of Setup
Avg 91%
87%
Quality of Support
Avg 92%
94%
Ease of Admin
Avg 92%
90%
Top Industries Represented
Marketing and Advertising
180
Information Technology and Services
18
Computer Software
11
Management Consulting
9
89
Overall Satisfaction Score
89
Satisfaction
Ease of Use
Avg 92%
90%
Meets Requirements
Avg 92%
88%
Ease of Doing Business With
Avg 94%
92%
Setup and Support
Ease of Setup
Avg 91%
92%
Quality of Support
Avg 92%
90%
Ease of Admin
Avg 92%
91%
Top Industries Represented
Marketing and Advertising
133
Information Technology and Services
81
Computer Software
54
Internet
46
Overall Satisfaction Score
88
Satisfaction
Ease of Use
Avg 92%
99%
Meets Requirements
Avg 92%
97%
Ease of Doing Business With
Avg 94%
100%
Setup and Support
Ease of Setup
Avg 91%
100%
Quality of Support
Avg 92%
100%
Ease of Admin
Avg 92%
100%
Top Industries Represented
Information Technology and Services
7
Health, Wellness and Fitness
1
Construction
1
Computer & Network Security
1
Overall Satisfaction Score
87
Satisfaction
Ease of Use
Avg 92%
89%
Meets Requirements
Avg 92%
89%
Ease of Doing Business With
Avg 94%
92%
Setup and Support
Ease of Setup
Avg 91%
90%
Quality of Support
Avg 92%
90%
Ease of Admin
Avg 92%
91%
Top Industries Represented
Construction
75
Marketing and Advertising
68
Information Technology and Services
59
Computer Software
33
Overall Satisfaction Score
86
Satisfaction
Ease of Use
Avg 92%
84%
Meets Requirements
Avg 92%
86%
Ease of Doing Business With
Avg 94%
83%
Setup and Support
Ease of Setup
Avg 91%
81%
Quality of Support
Avg 92%
78%
Ease of Admin
Avg 92%
82%
Top Industries Represented
Information Technology and Services
208
Marketing and Advertising
186
Computer Software
136
Real Estate
75
Overall Satisfaction Score
84
Satisfaction
Ease of Use
Avg 92%
93%
Meets Requirements
Avg 92%
95%
Ease of Doing Business With
Avg 94%
99%
Setup and Support
Ease of Setup
Avg 91%
91%
Quality of Support
Avg 92%
96%
Ease of Admin
Avg 92%
93%
Top Industries Represented
Information Technology and Services
6
Marketing and Advertising
6
Management Consulting
4
E-Learning
3
Overall Satisfaction Score
81
Satisfaction
Ease of Use
Avg 92%
97%
Meets Requirements
Avg 92%
97%
Ease of Doing Business With
Avg 94%
100%
Setup and Support
Ease of Setup
Avg 91%
100%
Quality of Support
Avg 92%
93%
Ease of Admin
Avg 92%
100%
Top Industries Represented
Information Technology and Services
8
Construction
1
Consumer Electronics
1
Publishing
1
81
Overall Satisfaction Score
81
Satisfaction
Ease of Use
Avg 92%
95%
Meets Requirements
Avg 92%
91%
Ease of Doing Business With
Avg 94%
96%
Setup and Support
Ease of Setup
Avg 91%
93%
Quality of Support
Avg 92%
96%
Ease of Admin
Avg 92%
95%
Top Industries Represented
Construction
6
Consumer Services
5
Insurance
5
Accounting
3
Overall Satisfaction Score
81
Satisfaction
Ease of Use
Avg 92%
92%
Meets Requirements
Avg 92%
90%
Ease of Doing Business With
Avg 94%
92%
Setup and Support
Ease of Setup
Avg 91%
93%
Quality of Support
Avg 92%
93%
Ease of Admin
Avg 92%
89%
Top Industries Represented
Information Technology and Services
7
Marketing and Advertising
7
Computer Software
6
Real Estate
5