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Best CRM Software for Medium-Sized Businesses

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall CRM category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business CRM to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business CRM category.

In addition to qualifying for inclusion in the CRM Software category, to qualify for inclusion in the Medium-Sized Business CRM Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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110 Listings in CRM Available
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Salesforce Sales Cloud
(25,307)4.4 out of 5
Optimized for quick response
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DealsSpecial offer!
25% Off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a CRM platform that centralizes the sales process, offers automation, and provides visibility into leads, opportunities, and forecasts.
    • Users like the platform's ability to customize workflows, its robust reporting capabilities, and the integration of AI for scoring, predictive insights, and conversational summaries.
    • Reviewers mentioned the high cost and complexity of the platform, the steep learning curve for new users, and occasional issues with speed and navigation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,557
    Features
    3,099
    Lead Management
    1,976
    Customization
    1,615
    Customizability
    1,606
    Cons
    Learning Curve
    1,768
    Limitations
    1,344
    Missing Features
    1,129
    Limited Features
    1,100
    Expensive
    1,078
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.8
    Contact & Account Management
    Average: 8.7
    8.7
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    578,113 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a CRM platform that centralizes the sales process, offers automation, and provides visibility into leads, opportunities, and forecasts.
  • Users like the platform's ability to customize workflows, its robust reporting capabilities, and the integration of AI for scoring, predictive insights, and conversational summaries.
  • Reviewers mentioned the high cost and complexity of the platform, the steep learning curve for new users, and occasional issues with speed and navigation.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,557
Features
3,099
Lead Management
1,976
Customization
1,615
Customizability
1,606
Cons
Learning Curve
1,768
Limitations
1,344
Missing Features
1,129
Limited Features
1,100
Expensive
1,078
View All Pros and Cons
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.8
Contact & Account Management
Average: 8.7
8.7
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
578,113 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
HubSpot Sales Hub
(13,377)4.4 out of 5
Optimized for quick response
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DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Sales Hub is a tool designed to manage sales processes, track deals, and facilitate communication with leads and clients.
    • Reviewers frequently mention the ease of use, the ability to effectively manage and visualize sales pipelines, and the seamless integration with other tools as key benefits of HubSpot Sales Hub.
    • Reviewers experienced occasional bugs and errors, found some features overly complex, and expressed concerns about the division between Contacts, Leads, and Deals, as well as the high cost of the product.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Sales Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,418
    Features
    831
    Helpful
    708
    Lead Management
    651
    Intuitive
    621
    Cons
    Missing Features
    512
    Limited Features
    456
    Learning Curve
    439
    Expensive
    303
    Limited Customization
    300
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Sales Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.7
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    787,233 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,595 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales Hub is a modern sales software designed to help growing teams build pipeline, deepen relationships, and close more deals - faster. It combines powerful sales engagement tools, AI-powered product

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Sales Hub is a tool designed to manage sales processes, track deals, and facilitate communication with leads and clients.
  • Reviewers frequently mention the ease of use, the ability to effectively manage and visualize sales pipelines, and the seamless integration with other tools as key benefits of HubSpot Sales Hub.
  • Reviewers experienced occasional bugs and errors, found some features overly complex, and expressed concerns about the division between Contacts, Leads, and Deals, as well as the high cost of the product.
HubSpot Sales Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,418
Features
831
Helpful
708
Lead Management
651
Intuitive
621
Cons
Missing Features
512
Limited Features
456
Learning Curve
439
Expensive
303
Limited Customization
300
View All Pros and Cons
HubSpot Sales Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.7
8.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
787,233 Twitter followers
LinkedIn® Page
www.linkedin.com
11,595 employees on LinkedIn®

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Zoho CRM
(2,847)4.1 out of 5
Optimized for quick response
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50% Off: $7/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customizable tool that facilitates centralized data management and automation of repetitive tasks, and integrates with other tools in the Zoho ecosystem.
    • Users like the intuitive interface, the ability to customize workflows, and the comprehensive analytics module that aids in decision making.
    • Reviewers noted that some advanced integrations with external platforms can be complicated to set up, certain functions require additional subscriptions, and the system loading speed could be optimized.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    219
    Features
    130
    Integrations
    109
    Lead Management
    95
    Easy Integrations
    88
    Cons
    Learning Curve
    75
    Limited Features
    49
    Integration Issues
    48
    Poor Customer Support
    48
    Slow Loading
    47
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customizable tool that facilitates centralized data management and automation of repetitive tasks, and integrates with other tools in the Zoho ecosystem.
  • Users like the intuitive interface, the ability to customize workflows, and the comprehensive analytics module that aids in decision making.
  • Reviewers noted that some advanced integrations with external platforms can be complicated to set up, certain functions require additional subscriptions, and the system loading speed could be optimized.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
219
Features
130
Integrations
109
Lead Management
95
Easy Integrations
88
Cons
Learning Curve
75
Limited Features
49
Integration Issues
48
Poor Customer Support
48
Slow Loading
47
View All Pros and Cons
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 8.9
8.1
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,279 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Pipedrive
(2,830)4.3 out of 5
View top Consulting Services for Pipedrive
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Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

    Users
    • CEO
    • Sales Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pipedrive Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    533
    Intuitive
    247
    Helpful
    216
    Simple
    214
    Lead Management
    212
    Cons
    Missing Features
    222
    Limited Features
    146
    Learning Curve
    119
    Integration Issues
    107
    Expensive
    103
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pipedrive features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.8
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pipedrive
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @pipedrive
    14,362 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,052 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerf

Users
  • CEO
  • Sales Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
Pipedrive Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
533
Intuitive
247
Helpful
216
Simple
214
Lead Management
212
Cons
Missing Features
222
Limited Features
146
Learning Curve
119
Integration Issues
107
Expensive
103
View All Pros and Cons
Pipedrive features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.8
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Pipedrive
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@pipedrive
14,362 Twitter followers
LinkedIn® Page
www.linkedin.com
1,052 employees on LinkedIn®
SAP Sales Cloud
(961)4.2 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

    Users
    • Consultant
    • Associate Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Analytics
    65
    Integrations
    59
    Lead Management
    55
    Integration
    53
    Cons
    Learning Curve
    81
    Limited Customization
    43
    Expensive
    40
    Complexity
    38
    Not Intuitive
    33
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Sales Cloud features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.3
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,344 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, o

Users
  • Consultant
  • Associate Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Enterprise
  • 35% Mid-Market
SAP Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Analytics
65
Integrations
59
Lead Management
55
Integration
53
Cons
Learning Curve
81
Limited Customization
43
Expensive
40
Complexity
38
Not Intuitive
33
View All Pros and Cons
SAP Sales Cloud features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.3
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,344 Twitter followers
LinkedIn® Page
www.linkedin.com
135,108 employees on LinkedIn®
Close
(1,949)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in CRM software
View top Consulting Services for Close
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DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a CRM tool designed for managing email communication, calling, and lead tracking.
    • Users like the organized system of Close, its user-friendly interface, the ability to send out workflows, and its seamless integration with other apps and AI tools like JetGPT and OpenAI.
    • Users experienced issues with the high price, outdated dark mode, occasional outages, and a lack of customization in the opportunity segment.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    972
    Helpful
    576
    Features
    523
    Intuitive
    465
    Simple
    462
    Cons
    Missing Features
    337
    Call Issues
    241
    Limited Features
    182
    Limited Customization
    122
    Learning Curve
    120
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.7
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,558 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a CRM tool designed for managing email communication, calling, and lead tracking.
  • Users like the organized system of Close, its user-friendly interface, the ability to send out workflows, and its seamless integration with other apps and AI tools like JetGPT and OpenAI.
  • Users experienced issues with the high price, outdated dark mode, occasional outages, and a lack of customization in the opportunity segment.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
972
Helpful
576
Features
523
Intuitive
465
Simple
462
Cons
Missing Features
337
Call Issues
241
Limited Features
182
Limited Customization
122
Learning Curve
120
View All Pros and Cons
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.8
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.7
9.0
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,558 Twitter followers
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
EngageBay All-in-One Suite
(608)4.7 out of 5
6th Easiest To Use in CRM software
Save to My Lists
DealsSpecial offer!
30% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer support from a single, unified platform. Trusted by over 150,000 companies worldwide, EngageBay en

    Users
    • CEO
    • Marketing Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • EngageBay All-in-One Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    188
    Features
    130
    Customer Support
    128
    Automation
    123
    Automations
    96
    Cons
    Missing Features
    81
    Limited Features
    49
    Reporting Issues
    41
    Slow Loading
    40
    Limited Customization
    36
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Workflow Capability
    Average: 8.5
    9.3
    Contact & Account Management
    Average: 8.7
    9.0
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    EngageBay Inc
    Year Founded
    2018
    HQ Location
    Wilmington, Delaware
    Twitter
    @engagebay
    17,032 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer support from a single, unified platform. Trusted by over 150,000 companies worldwide, EngageBay en

Users
  • CEO
  • Marketing Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
EngageBay All-in-One Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
188
Features
130
Customer Support
128
Automation
123
Automations
96
Cons
Missing Features
81
Limited Features
49
Reporting Issues
41
Slow Loading
40
Limited Customization
36
View All Pros and Cons
EngageBay All-in-One Suite features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.1
Workflow Capability
Average: 8.5
9.3
Contact & Account Management
Average: 8.7
9.0
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
EngageBay Inc
Year Founded
2018
HQ Location
Wilmington, Delaware
Twitter
@engagebay
17,032 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
Zoho CRM Plus
(89)4.4 out of 5
Save to My Lists
Entry Level Price:$57.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It comb

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM+ is a scalable platform that combines multiple Zoho apps into one, aiming to provide a unified solution for SMB and SME users to manage their operations.
    • Reviewers appreciate the integrated platform that easily incorporates with sales, marketing, and support teams, offering a 360-degree view of customer engagements and improving collaboration, mechanization of sales operations, and providing AI-enhanced insights.
    • Reviewers mentioned the steep learning curve and complexity of Zoho CRM+, the mobile app and some processing tools are not especially user-friendly, and advanced customizations require extra time to set up.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho CRM Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Integration
    10
    Automation Features
    8
    Features
    8
    Helpful
    8
    Cons
    Learning Curve
    17
    Limited Customization
    6
    Integration Issues
    5
    Not Intuitive
    4
    Overwhelming Experience
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho CRM Plus features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Workflow Capability
    Average: 8.5
    8.7
    Contact & Account Management
    Average: 8.7
    8.2
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,500 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It comb

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM+ is a scalable platform that combines multiple Zoho apps into one, aiming to provide a unified solution for SMB and SME users to manage their operations.
  • Reviewers appreciate the integrated platform that easily incorporates with sales, marketing, and support teams, offering a 360-degree view of customer engagements and improving collaboration, mechanization of sales operations, and providing AI-enhanced insights.
  • Reviewers mentioned the steep learning curve and complexity of Zoho CRM+, the mobile app and some processing tools are not especially user-friendly, and advanced customizations require extra time to set up.
Zoho CRM Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Integration
10
Automation Features
8
Features
8
Helpful
8
Cons
Learning Curve
17
Limited Customization
6
Integration Issues
5
Not Intuitive
4
Overwhelming Experience
4
View All Pros and Cons
Zoho CRM Plus features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.5
Workflow Capability
Average: 8.5
8.7
Contact & Account Management
Average: 8.7
8.2
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,279 Twitter followers
LinkedIn® Page
www.linkedin.com
29,500 employees on LinkedIn®
Phone
+1 (888) 900-9646
CRMOne
(1,038)4.8 out of 5
Save to My Lists
Entry Level Price:$18.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 32% Small-Business
    • 24% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CRMOne is a customer relationship management tool that offers features such as advanced filters, automation of lead assignment and follow-ups, built-in marketing tools, and data security.
    • Reviewers like the real-time alerts, the ability to access CRMOne from various devices, the automation of tasks, and the built-in marketing tools that allow for launching and tracking campaigns directly from the platform.
    • Reviewers mentioned that the user interface looks different across devices, learning how to optimize automation flows takes trial and error, advanced segmentation options could be improved, and the system can slow down when too many people are using it.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CRMOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    176
    Lead Management
    153
    Customer Management
    139
    Features
    135
    Customer Support
    109
    Cons
    Learning Curve
    93
    Limited Customization
    81
    Steep Learning Curve
    55
    Limited Features
    42
    Missing Features
    41
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CRMOne features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Workflow Capability
    Average: 8.5
    9.8
    Contact & Account Management
    Average: 8.7
    9.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CrmOne
    Company Website
    Year Founded
    2022
    HQ Location
    Menlo Park, US
    Twitter
    @crmone_global
    10 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle

Users
No information available
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 32% Small-Business
  • 24% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CRMOne is a customer relationship management tool that offers features such as advanced filters, automation of lead assignment and follow-ups, built-in marketing tools, and data security.
  • Reviewers like the real-time alerts, the ability to access CRMOne from various devices, the automation of tasks, and the built-in marketing tools that allow for launching and tracking campaigns directly from the platform.
  • Reviewers mentioned that the user interface looks different across devices, learning how to optimize automation flows takes trial and error, advanced segmentation options could be improved, and the system can slow down when too many people are using it.
CRMOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
176
Lead Management
153
Customer Management
139
Features
135
Customer Support
109
Cons
Learning Curve
93
Limited Customization
81
Steep Learning Curve
55
Limited Features
42
Missing Features
41
View All Pros and Cons
CRMOne features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
9.4
Workflow Capability
Average: 8.5
9.8
Contact & Account Management
Average: 8.7
9.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
CrmOne
Company Website
Year Founded
2022
HQ Location
Menlo Park, US
Twitter
@crmone_global
10 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Thryv
(1,991)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $244.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thryv’s AI-powered marketing and sales platform helps small businesses market smarter, sell more, and grow faster — all from one place. Now including Keap, Thryv brings together powerful CRM, marke

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Thryv is a CRM and business operation software that helps manage business operations, including appointment tracking, customer messaging, and payments.
    • Reviewers frequently mention the software's user-friendly interface, its ability to automate sales and marketing workflows, and its helpful upgrades to email marketing and automations.
    • Users experienced issues with the software's frequent rebranding and naming changes, the high pricing model, and the need for easier access to useful analytics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Thryv Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    122
    Automation
    94
    Customer Support
    87
    Automation Features
    74
    Helpful
    70
    Cons
    Missing Features
    60
    Learning Curve
    50
    Limitations
    47
    Limited Features
    46
    Expensive
    35
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Thryv features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    7.9
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Thryv
    Company Website
    Year Founded
    2012
    HQ Location
    Dallas, TX
    Twitter
    @thryv
    8,495 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,962 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thryv’s AI-powered marketing and sales platform helps small businesses market smarter, sell more, and grow faster — all from one place. Now including Keap, Thryv brings together powerful CRM, marke

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Thryv is a CRM and business operation software that helps manage business operations, including appointment tracking, customer messaging, and payments.
  • Reviewers frequently mention the software's user-friendly interface, its ability to automate sales and marketing workflows, and its helpful upgrades to email marketing and automations.
  • Users experienced issues with the software's frequent rebranding and naming changes, the high pricing model, and the need for easier access to useful analytics.
Thryv Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
122
Automation
94
Customer Support
87
Automation Features
74
Helpful
70
Cons
Missing Features
60
Learning Curve
50
Limitations
47
Limited Features
46
Expensive
35
View All Pros and Cons
Thryv features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.3
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
7.9
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Thryv
Company Website
Year Founded
2012
HQ Location
Dallas, TX
Twitter
@thryv
8,495 Twitter followers
LinkedIn® Page
www.linkedin.com
5,962 employees on LinkedIn®
monday CRM
(1,072)4.6 out of 5
Optimized for quick response
View top Consulting Services for monday CRM
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

    Users
    • Project Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • monday CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    184
    Integrations
    104
    Customizability
    99
    Automation
    90
    Features
    90
    Cons
    Missing Features
    75
    Learning Curve
    66
    Limited Features
    54
    Integration Issues
    45
    Expensive
    44
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • monday CRM features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Workflow Capability
    Average: 8.5
    8.5
    Contact & Account Management
    Average: 8.7
    8.5
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    monday.com
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,062 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,578 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

monday CRM enables revenue teams to sell faster at every stage of the customer journey. The intuitive interface combined with no code automations and AI, allow revenue leaders to adapt the CRM to

Users
  • Project Manager
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
monday CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
184
Integrations
104
Customizability
99
Automation
90
Features
90
Cons
Missing Features
75
Learning Curve
66
Limited Features
54
Integration Issues
45
Expensive
44
View All Pros and Cons
monday CRM features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Workflow Capability
Average: 8.5
8.5
Contact & Account Management
Average: 8.7
8.5
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
monday.com
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,062 Twitter followers
LinkedIn® Page
www.linkedin.com
3,578 employees on LinkedIn®
Instantly
(3,936)4.8 out of 5
4th Easiest To Use in CRM software
View top Consulting Services for Instantly
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 94% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Instantly is a platform designed to facilitate businesses in managing their cold email outreach and lead generation processes.
    • Reviewers like Instantly's user-friendly interface, efficient email delivery, and the ability to manage multiple campaigns and clients in one place, which significantly enhances their workflow and productivity.
    • Reviewers noted issues with Instantly's high pricing, occasional lagging, limited formatting options, and the need for more customization in campaign outreach options, which can hinder their overall experience.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Instantly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,826
    Customer Support
    1,331
    Helpful
    1,300
    Features
    999
    Simple
    810
    Cons
    Missing Features
    421
    Expensive
    411
    Email Management
    252
    Limited Features
    218
    Lead Management
    215
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Instantly features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.7
    8.9
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Instantly
    Company Website
    Year Founded
    2001
    HQ Location
    Sheridan, US
    LinkedIn® Page
    www.linkedin.com
    181 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 94% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Instantly is a platform designed to facilitate businesses in managing their cold email outreach and lead generation processes.
  • Reviewers like Instantly's user-friendly interface, efficient email delivery, and the ability to manage multiple campaigns and clients in one place, which significantly enhances their workflow and productivity.
  • Reviewers noted issues with Instantly's high pricing, occasional lagging, limited formatting options, and the need for more customization in campaign outreach options, which can hinder their overall experience.
Instantly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,826
Customer Support
1,331
Helpful
1,300
Features
999
Simple
810
Cons
Missing Features
421
Expensive
411
Email Management
252
Limited Features
218
Lead Management
215
View All Pros and Cons
Instantly features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.9
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.7
8.9
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Instantly
Company Website
Year Founded
2001
HQ Location
Sheridan, US
LinkedIn® Page
www.linkedin.com
181 employees on LinkedIn®
NetSuite
(4,408)4.1 out of 5
Optimized for quick response
View top Consulting Services for NetSuite
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on fin

    Users
    • Controller
    • Accounting Manager
    Industries
    • Computer Software
    • Accounting
    Market Segment
    • 57% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NetSuite is a cloud-based software designed for managing business operations and customer relations, offering features such as finance and accounting, customer relationship management, and e-commerce capabilities.
    • Reviewers like NetSuite's user-friendly interface, its ability to automate and customize workflows, and its robust reporting features, which provide valuable insights into financial and operational data.
    • Reviewers mentioned challenges with the initial setup and implementation of NetSuite, the complexity of the software, and limitations in creating certain reports and searches from non-standard fields.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NetSuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    660
    Customizability
    419
    Customization Options
    368
    Functionality
    363
    Customization
    352
    Cons
    Learning Curve
    407
    Improvement Needed
    381
    Missing Features
    324
    Limited Customization
    265
    Not User-Friendly
    263
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NetSuite features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.9
    7.7
    Workflow Capability
    Average: 8.5
    7.5
    Contact & Account Management
    Average: 8.7
    7.1
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Company Website
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    821,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    197,850 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on fin

Users
  • Controller
  • Accounting Manager
Industries
  • Computer Software
  • Accounting
Market Segment
  • 57% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NetSuite is a cloud-based software designed for managing business operations and customer relations, offering features such as finance and accounting, customer relationship management, and e-commerce capabilities.
  • Reviewers like NetSuite's user-friendly interface, its ability to automate and customize workflows, and its robust reporting features, which provide valuable insights into financial and operational data.
  • Reviewers mentioned challenges with the initial setup and implementation of NetSuite, the complexity of the software, and limitations in creating certain reports and searches from non-standard fields.
NetSuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
660
Customizability
419
Customization Options
368
Functionality
363
Customization
352
Cons
Learning Curve
407
Improvement Needed
381
Missing Features
324
Limited Customization
265
Not User-Friendly
263
View All Pros and Cons
NetSuite features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.9
7.7
Workflow Capability
Average: 8.5
7.5
Contact & Account Management
Average: 8.7
7.1
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Oracle
Company Website
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
821,068 Twitter followers
LinkedIn® Page
www.linkedin.com
197,850 employees on LinkedIn®
Odoo CRM
(164)4.1 out of 5
View top Consulting Services for Odoo CRM
Save to My Lists
Entry Level Price:$24 per app/ per user/...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With over 5 million users, Odoo is the #1 Open Source CRM software! Odoo CRM allows sales teams to easily keep track of their top leads and opportunities. Users can personalize their sales cycle, t

    Users
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Odoo CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    User-Friendly
    10
    Easy Customization
    9
    Lead Management
    8
    Feature Richness
    6
    Cons
    Learning Curve
    7
    Integration Issues
    4
    Limited Customization
    4
    Limited Features
    4
    Expertise Required
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Odoo CRM features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Workflow Capability
    Average: 8.5
    7.8
    Contact & Account Management
    Average: 8.7
    8.4
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Odoo
    Year Founded
    2005
    HQ Location
    Brussels, Belgium
    Twitter
    @Odoo
    54,613 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,638 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With over 5 million users, Odoo is the #1 Open Source CRM software! Odoo CRM allows sales teams to easily keep track of their top leads and opportunities. Users can personalize their sales cycle, t

Users
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Small-Business
  • 26% Mid-Market
Odoo CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
User-Friendly
10
Easy Customization
9
Lead Management
8
Feature Richness
6
Cons
Learning Curve
7
Integration Issues
4
Limited Customization
4
Limited Features
4
Expertise Required
3
View All Pros and Cons
Odoo CRM features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.9
7.9
Workflow Capability
Average: 8.5
7.8
Contact & Account Management
Average: 8.7
8.4
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Odoo
Year Founded
2005
HQ Location
Brussels, Belgium
Twitter
@Odoo
54,613 Twitter followers
LinkedIn® Page
www.linkedin.com
7,638 employees on LinkedIn®
Mekari Qontak
(19)4.7 out of 5
12th Easiest To Use in CRM software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 63% Mid-Market
    • 26% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mekari Qontak Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Integration
    4
    User Interface
    3
    Easy Implementation
    2
    Implementation Ease
    2
    Cons
    Complex Setup
    1
    Expertise Required
    1
    Incomplete Information
    1
    Integration Issues
    1
    Limited Reporting
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mekari Qontak features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Workflow Capability
    Average: 8.5
    9.0
    Contact & Account Management
    Average: 8.7
    9.6
    Opportunity & Pipeline Mgmt.
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mekari
    Year Founded
    2015
    HQ Location
    Jakarta Pusat, ID
    Twitter
    @mekaricom
    167 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,587 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 63% Mid-Market
  • 26% Small-Business
Mekari Qontak Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Integration
4
User Interface
3
Easy Implementation
2
Implementation Ease
2
Cons
Complex Setup
1
Expertise Required
1
Incomplete Information
1
Integration Issues
1
Limited Reporting
1
View All Pros and Cons
Mekari Qontak features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.1
Workflow Capability
Average: 8.5
9.0
Contact & Account Management
Average: 8.7
9.6
Opportunity & Pipeline Mgmt.
Average: 8.5
Seller Details
Seller
Mekari
Year Founded
2015
HQ Location
Jakarta Pusat, ID
Twitter
@mekaricom
167 Twitter followers
LinkedIn® Page
www.linkedin.com
1,587 employees on LinkedIn®
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