# Best CRM Software for Medium-Sized Businesses ## How Many CRM Software Products Does G2 Track? **Total Products under this Category:** 1,122 ### Category Stats (Aug 2026) - **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** PipelinePRO (+52.73%) - Among all products in this category, PipelinePRO recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank CRM Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 122,300+ Authentic Reviews - 1,122+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for CRM Software ![G2 Grid® for CRM Software plotting products by satisfaction and market presence](https://www.g2.com/categories/crm/grids.png?focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=576&focus%5B%5D=1619&focus%5B%5D=1174041&focus%5B%5D=509&focus%5B%5D=464&focus%5B%5D=76356) Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, Zoho CRM, Pipedrive, monday CRM, SAP Sales Cloud, Oracle Sales Cloud, and Zoho CRM Plus. Underlying data: [Grid® JSON](https://www.g2.com/categories/crm/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=zoho-crm&focus%5B%5D=pipedrive&focus%5B%5D=monday-crm&focus%5B%5D=sap-sap-sales-cloud&focus%5B%5D=oracle-sales-cloud&focus%5B%5D=zoho-crm-plus-2018-12-06&segment=mid-market) **Sponsored** ### Zoho CRM Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=179&secure%5Bchosen_at%5D=2026-08-15T10%3A01%3A34Z&secure%5Bdisplayable_resource_id%5D=179&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=179&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=576&secure%5Bresource_id%5D=179&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcrm%2Fmid-market&secure%5Btoken%5D=7dd0542bc05115bb8b21022762b6e0dbdb6963cc73ba12569b2a9fc194b927be&secure%5Burl%5D=https%3A%2F%2Fwww.zoho.com%2Fcrm%2Fsignup.html%3Fplan%3Denterprise&secure%5Burl_type%5D=free_trial) ### [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/it/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Accelera i ricavi dal pipeline al pagamento con Salesforce Sales Cloud - la tua piattaforma di crescita completa che unisce il potere degli esseri umani con agenti in ogni fase del ciclo di vendita. Aumenta la produttività con l'automazione e guida i ricavi con una piattaforma di crescita integrata. Il futuro delle vendite è qui, e con Agentforce, stiamo aiutando i team a sbloccare il loro pieno potenziale - rendendoli illimitati. Costruisci il Pipeline più velocemente con Agenti AI: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelera la Produttività con l'Automazione: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Guida i Ricavi su una Piattaforma Integrata: Revenue Lifecycle Management e CPQ Sales Performance Management Partner Relationship Management **Average Rating:** 4.4/5.0 **Total Reviews:** 24,690 #### How Do G2 Users Rate Agentforce Sales (formerly Salesforce Sales Cloud)? - **Ritiene che the product sia stato un valido partner commerciale?:** 8.4/10 (Category avg: 8.9/10) - **Capacità del flusso di lavoro:** 8.5/10 (Category avg: 8.5/10) - **Gestione dei Contatti e degli Account:** 8.8/10 (Category avg: 8.7/10) - **Gestione delle Opportunità e del Pipeline.:** 8.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Agentforce Sales (formerly Salesforce Sales Cloud)? - **Venditore:** [Salesforce](https://www.g2.com/it/sellers/salesforce) - **Sito web dell'azienda:** www.salesforce.com - **Anno di Fondazione:** 1999 - **Sede centrale:** San Francisco, CA - **Twitter:** @salesforce 579,511 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Software per computer, Tecnologia dell'informazione e servizi - **Company Size:** 46% Medium, 34% Large #### What Do G2 Reviewers Say About Agentforce Sales (formerly Salesforce Sales Cloud)? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti elogiano la **facilità d'uso** di Agentforce Sales, apprezzando l'accesso senza interruzioni a tutte le informazioni sui clienti in un'unica posizione. - Gli utenti apprezzano la **piattaforma ricca di funzionalità** di Agentforce Sales, migliorando l'efficienza dei venditori e il coinvolgimento dei clienti. - Gli utenti apprezzano le **potenti funzionalità di gestione dei lead** di Agentforce Sales, migliorando l'esperienza del cliente e la collaborazione del team. - Gli utenti apprezzano le **ampie opzioni di personalizzazione** di Agentforce Sales, adattandolo facilmente alle esigenze aziendali uniche. - Gli utenti apprezzano la **vasta personalizzazione** di Agentforce Sales, che consente soluzioni su misura per esigenze aziendali uniche. ##### Cons - Gli utenti trovano la **curva di apprendimento ripida** , poiché la configurazione richiede tempo e la creazione di report può essere confusa. - Gli utenti trovano **limitazioni di personalizzazione** e complessità frustranti, specialmente per i team più piccoli con esigenze più semplici. - Gli utenti trovano che le **funzionalità mancanti** in Agentforce Sales ostacolino la loro capacità di gestire facilmente problemi complessi. - Gli utenti trovano che le **funzionalità limitate** di Agentforce Sales richiedano tempo ed esperienza per una personalizzazione e un reporting efficaci. - Gli utenti trovano il **modello di prezzo costoso** , il che può essere proibitivo per le aziende più piccole e quelle con budget limitati. #### What Are Recent G2 Reviews of Agentforce Sales (formerly Salesforce Sales Cloud)? **["Agentforce Sales offre una chiara visibilità dei lead e un passaggio più fluido dal marketing alle vendite"](https://www.g2.com/it/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950)** **Rating:** 4.0/5.0 stars _— Akshara G._ [Read full review](https://www.g2.com/it/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950) **["Agentforce Sales centralizza i dati dei clienti con potenti dashboard e automazione"](https://www.g2.com/it/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13227740)** **Rating:** 4.0/5.0 stars _— Javiera I._ [Read full review](https://www.g2.com/it/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13227740) #### What Are G2 Users Discussing About Agentforce Sales (formerly Salesforce Sales Cloud)? - [A cosa serve Salesforce Maps?](https://www.g2.com/it/discussions/salesforce-maps-what-is-salesforce-maps-used-for) - 2 comments - [Qual è il vantaggio di Salesforce CRM?](https://www.g2.com/it/discussions/what-is-the-benefit-of-salesforce-crm) - 7 comments - [Che cos'è Salesforce e CRM?](https://www.g2.com/it/discussions/what-is-salesforce-and-crm) - 3 comments - [Cosa rende le vendite ad alta velocità più potenti che mai?](https://www.g2.com/it/discussions/what-makes-high-velocity-sales-more-powerful-than-ever) - 1 comment - [Come faccio ad abilitare Inbox in Salesforce?](https://www.g2.com/it/discussions/how-do-i-enable-inbox-in-salesforce) - 4 comments ### [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey. **Average Rating:** 4.4/5.0 **Total Reviews:** 13,304 #### How Do G2 Users Rate HubSpot Sales Hub? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Workflow Capability:** 8.3/10 (Category avg: 8.5/10) - **Contact & Account Management:** 8.7/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 8.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind HubSpot Sales Hub? - **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot) - **Company Website:** hubspot.com - **Year Founded:** 2006 - **HQ Location:** Cambridge, Massachusetts, United States - **Twitter:** @HubSpot 784,270 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website) 12,158 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 60% Small, 35% Medium #### What Do G2 Reviewers Say About HubSpot Sales Hub? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **intuitive interface** of HubSpot Sales Hub, simplifying their workflow with effective tools and integrations. - Users appreciate the **customizability and user-friendly interface** of HubSpot Sales Hub, enhancing their sales processes significantly. - Users appreciate the **comprehensive visibility** of HubSpot Sales Hub, significantly enhancing their sales management and decision-making. - Users value the **centralized lead management** features of HubSpot Sales Hub, enhancing organization and efficiency in sales processes. - Users value the **intuitive interface** of HubSpot Sales Hub, allowing teams to easily navigate and enhance productivity. ##### Cons - Users find the **missing features** of HubSpot Sales Hub, like limited functionality and tagging issues, frustrating. - Users find the **limited features** of HubSpot Sales Hub restrict their experience, especially regarding the dashboard and mobile app. - Users face a **large learning curve** with HubSpot Sales Hub, finding integrations complicated and training necessary for clarity. - Users find the **cost increasingly burdensome** amidst ongoing technical issues and frustrating platform limitations. - Users find HubSpot Sales Hub has **limited customization** , causing frustration with bulk actions and workflow flexibility. #### What Are Recent G2 Reviews of HubSpot Sales Hub? **["Intuitive Interface and Flexible Data Management"](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13233048)** **Rating:** 5.0/5.0 stars _— Taryn Q._ [Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13233048) **["HubSpot Sales Hub: Intuitive CRM That Streamlines Selling for Growing Teams"](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13193567)** **Rating:** 5.0/5.0 stars _— Prateek M._ [Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13193567) #### What Are G2 Users Discussing About HubSpot Sales Hub? - [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) - 4 comments - [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) - 5 comments - [What is HubSpot good for?](https://www.g2.com/discussions/what-is-hubspot-good-for) - 2 comments - [How do I use HubSpot for sales?](https://www.g2.com/discussions/how-do-i-use-hubspot-for-sales) - 3 comments - [What can you do with free HubSpot?](https://www.g2.com/discussions/what-can-you-do-with-free-hubspot) - 2 comments ### [Zoho CRM](https://www.g2.com/es/products/zoho-crm/reviews) Zoho CRM es una herramienta de gestión de relaciones con clientes basada en la nube que atiende las necesidades empresariales de negocios de mediana a gran escala. Las características clave incluyen gestión de contactos, embudos de ventas, gestión de pipeline, automatización de flujos de trabajo, asistente conversacional impulsado por IA, gestión de tareas, gestión de campañas de marketing, pronóstico de ventas, soporte y servicio al cliente, gestión de inventario, informes y análisis, e integración sin problemas con más de 500 aplicaciones empresariales populares en un solo sistema empresarial. **Average Rating:** 4.1/5.0 **Total Reviews:** 2,841 #### How Do G2 Users Rate Zoho CRM? - **¿Ha sido the product un buen socio para hacer negocios?:** 8.0/10 (Category avg: 8.9/10) - **Capacidad de flujo de trabajo:** 8.2/10 (Category avg: 8.5/10) - **Contacto y gestión de cuentas:** 8.5/10 (Category avg: 8.7/10) - **Gestión de Oportunidades y Pipelines.:** 8.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind Zoho CRM? - **Vendedor:** [Zoho](https://www.g2.com/es/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Año de fundación:** 1996 - **Ubicación de la sede:** Austin, TX - **Twitter:** @Zoho 137,880 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 empleados en LinkedIn® - **Teléfono:** +1 (888) 900-9646 #### Who Uses This Product? - **Who Uses This:** Propietario, Director Ejecutivo - **Top Industries:** Tecnología de la información y servicios, Software de Computadora - **Company Size:** 62% Small, 33% Medium #### What Do G2 Reviewers Say About Zoho CRM? _AI-generated summary from verified user reviews_ ##### Pros - A los usuarios les encanta la **facilidad de uso** de Zoho CRM, lo que hace que la navegación y la implementación sean fluidas e intuitivas. - Los usuarios aprecian las **características robustas** y el **soporte de primera calidad** de Zoho CRM, mejorando su experiencia de gestión de clientes. - Los usuarios valoran las **integraciones fluidas** de Zoho CRM, mejorando su flujo de trabajo y conectando diversas herramientas empresariales sin esfuerzo. - Los usuarios valoran la **gestión eficiente de leads** de Zoho CRM, mejorando los flujos de trabajo e integrándose sin problemas con múltiples aplicaciones. - A los usuarios les encanta la **facilidad de integración** con Zoho CRM, creando un flujo de trabajo sin problemas con otras herramientas empresariales. ##### Cons - Los usuarios encuentran **la curva de aprendizaje desafiante** , especialmente con las funciones avanzadas que requieren tiempo para dominar. - Los usuarios tienen dificultades con las **funciones limitadas** de Zoho CRM, especialmente en lo que respecta a la integración y automatización con otros sistemas. - Los usuarios enfrentan problemas significativos de **integración** con Zoho CRM, causando retrasos y complicaciones para lograr la funcionalidad deseada. - Los usuarios encuentran la **complejidad** de Zoho CRM desafiante, especialmente para los usuarios primerizos que no están familiarizados con los sistemas CRM. - Los usuarios a menudo enfrentan **un mal servicio al cliente** , encontrando difícil recibir la asistencia adecuada para sus consultas. #### What Are Recent G2 Reviews of Zoho CRM? **["Zoho CRM: Personalizable, Organizado y Orientado a la Automatización para Ventas Eficientes"](https://www.g2.com/es/survey_responses/zoho-crm-review-13274373)** **Rating:** 5.0/5.0 stars _— Kartik S._ [Read full review](https://www.g2.com/es/survey_responses/zoho-crm-review-13274373) **["Zoho CRM centraliza datos, automatiza flujos de trabajo y ofrece potentes insights."](https://www.g2.com/es/survey_responses/zoho-crm-review-13163763)** **Rating:** 4.5/5.0 stars _— Muhammed A._ [Read full review](https://www.g2.com/es/survey_responses/zoho-crm-review-13163763) #### What Are G2 Users Discussing About Zoho CRM? - [¿Cuáles son las principales fortalezas de Zoho CRM en la gestión de relaciones con los clientes en comparación con otras plataformas CRM?](https://www.g2.com/es/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) - 3 comments, 1 upvote - [¿Cuáles son las principales fortalezas de Zoho CRM en la gestión de relaciones con los clientes en comparación con otras plataformas CRM?](https://www.g2.com/es/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) - 3 comments - [¿Para qué se utiliza Zoho CRM?](https://www.g2.com/es/discussions/zoho-crm-what-is-zoho-crm-used-for) - 2 comments, 2 upvotes - [¿Es realmente gratuito Zoho CRM?](https://www.g2.com/es/discussions/is-zoho-crm-really-free) - 4 comments, 5 upvotes - [¿Cuáles son las características del software CRM?](https://www.g2.com/es/discussions/zoho-crm-what-are-the-features-of-crm-software) - 2 comments, 1 upvote ### [Pipedrive](https://www.g2.com/products/pipedrive/reviews) Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales. **Average Rating:** 4.3/5.0 **Total Reviews:** 3,061 #### How Do G2 Users Rate Pipedrive? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Workflow Capability:** 8.3/10 (Category avg: 8.5/10) - **Contact & Account Management:** 8.6/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 8.9/10 (Category avg: 8.6/10) #### Who Is the Company Behind Pipedrive? - **Seller:** [Pipedrive](https://www.g2.com/sellers/pipedrive) - **Company Website:** www.pipedrive.com - **Year Founded:** 2010 - **HQ Location:** New York - **Twitter:** @pipedrive 14,355 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=593f28c37b331c98d518c81ecb518081b4eb6dcf79869bad97f35f51a7d3bcef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1876917%2F&secure%5Burl_type%5D=linkedin_company_website) 1,051 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Sales Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 71% Small, 23% Medium #### What Do G2 Reviewers Say About Pipedrive? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in Pipedrive, enjoying an intuitive interface and straightforward navigation. - Users appreciate the **intuitive interface** of Pipedrive, allowing easy customization and seamless interaction without a tech background. - Users appreciate the **ease of use** of Pipedrive, making daily operations and setup straightforward and user-friendly. - Users commend Pipedrive for its **helpful features** that enhance client management and organization, making tasks easier. - Users value the **seamless integrations** of Pipedrive, enhancing campaign attribution and boosting overall organizational efficiency. ##### Cons - Users find the **missing features** and high costs of add-ons limiting for solo practices and small businesses. - Users find **limited features** in Pipedrive, particularly in reporting and automation, hindering advanced functionality. - Users find the **steep learning curve** challenging, requiring more training and time to master Pipedrive's features. - Users face **integration issues** with Pipedrive, particularly with Google Calendar, complicating meeting details accessibility. - Users find the **subscription costs excessive** , making it challenging for smaller practices to justify the expense. #### What Are Recent G2 Reviews of Pipedrive? **["Visual Pipelines, Helpful AI Setup, and Great Value for New CRM Users"](https://www.g2.com/survey_responses/pipedrive-review-13260876)** **Rating:** 5.0/5.0 stars _— Gavin A._ [Read full review](https://www.g2.com/survey_responses/pipedrive-review-13260876) **["A great visual and customizable CRM with Room for Label Improvements"](https://www.g2.com/survey_responses/pipedrive-review-13019176)** **Rating:** 4.0/5.0 stars _— Pasi R._ [Read full review](https://www.g2.com/survey_responses/pipedrive-review-13019176) #### What Are G2 Users Discussing About Pipedrive? - [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) - 2 comments - [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) - 2 comments - [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) - 2 comments - [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) - 2 comments - [What is Pipedrive used for?](https://www.g2.com/discussions/what-is-pipedrive-used-for) - 2 comments ### [monday CRM](https://www.g2.com/es/products/monday-crm/reviews) El único CRM con enfoque en IA que tu equipo amará monday CRM es el CRM potenciado por IA diseñado para la velocidad, visibilidad y simplicidad, empoderando a los equipos de ingresos para moverse más rápido, prever mejor y nunca perder un trato. Es fácil de configurar, no requiere codificación y se adapta a cualquier flujo de trabajo para que los equipos puedan comenzar rápidamente y centrarse en vender. Desde la captura de leads hasta la transferencia post-venta: tus herramientas, datos y equipos permanecen alineados en un espacio de trabajo conectado e intuitivo. Con IA incorporada y automatizaciones sin código, monday CRM no solo te ayuda a gestionar el trabajo, sino que hace el trabajo por ti. Los agentes de ventas de IA identifican y califican leads, el AI Notetaker resume llamadas y sugiere próximos pasos, y las automatizaciones manejan actualizaciones, seguimientos y entrada de datos, reduciendo el trabajo manual en todos los ámbitos. Desde pipelines y paneles hasta correos electrónicos, documentos y conversaciones con clientes, todo tu proceso de ingresos se ejecuta en una plataforma unificada. Los vendedores obtienen claridad para cerrar, y los líderes obtienen los conocimientos en tiempo real que necesitan para prever con confianza. Y con monday campaigns, los equipos de marketing y ventas pueden planificar, lanzar y optimizar campañas de correo electrónico de marca directamente desde su CRM sin necesidad de integraciones o herramientas adicionales. Características clave Configuración simple sin código Paneles personalizados e informes Agentes de ventas de IA AI Notetaker Información y priorización de tratos Automatizaciones sin código Secuencias y correos masivos monday campaigns Bandeja de entrada compartida Aplicación móvil Enriquecimiento de leads Cotizaciones y facturas Más de 500 integraciones **Average Rating:** 4.5/5.0 **Total Reviews:** 1,508 #### How Do G2 Users Rate monday CRM? - **¿Ha sido the product un buen socio para hacer negocios?:** 8.9/10 (Category avg: 8.9/10) - **Capacidad de flujo de trabajo:** 8.7/10 (Category avg: 8.5/10) - **Contacto y gestión de cuentas:** 8.7/10 (Category avg: 8.7/10) - **Gestión de Oportunidades y Pipelines.:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind monday CRM? - **Vendedor:** [monday.com](https://www.g2.com/es/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b) - **Sitio web de la empresa:** monday.com - **Año de fundación:** 2012 - **Ubicación de la sede:** Tel Aviv - **Twitter:** @mondaydotcom 40,761 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=efcc1bc784d43448424f5b18a6e2f5d5488a066e911204b167572629a6d9b361&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmondaydotcom&secure%5Burl_type%5D=linkedin_company_website) 3,837 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de Proyecto, Director Ejecutivo - **Top Industries:** Marketing y publicidad, Tecnología de la información y servicios - **Company Size:** 76% Small, 21% Medium #### What Do G2 Reviewers Say About monday CRM? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios aprecian la **facilidad de uso** de monday CRM, encontrándolo fácil de usar y rico en funciones para sus necesidades. - Los usuarios valoran las **integraciones eficientes** de monday CRM, mejorando la productividad con una conectividad de herramientas sin problemas y facilidad de uso. - Los usuarios aprecian la **increíble personalización** de monday CRM, lo que permite sistemas a medida adaptados a las necesidades empresariales. - A los usuarios les encantan las **funciones de automatización** de monday CRM, mejorando la eficiencia del flujo de trabajo y reduciendo significativamente las tareas manuales. - Los usuarios valoran el **diseño intuitivo** de monday CRM, lo que hace que sea fácil de implementar y navegar sin esfuerzo. ##### Cons - Los usuarios encuentran que las **funciones faltantes** en monday CRM limitan la funcionalidad, afectando la gestión de datos y la efectividad del flujo de trabajo. - Los usuarios encuentran la **curva de aprendizaje empinada** para los nuevos compañeros de equipo, lo que hace que la integración y la usabilidad sean desafiantes al principio. - Los usuarios encuentran que las **funciones limitadas** de monday CRM son insuficientes en comparación con las herramientas CRM dedicadas, lo que afecta su efectividad general. - Los usuarios encuentran que las **opciones limitadas de personalización** de Monday CRM pueden complicar los flujos de trabajo y extender los tiempos de configuración. - Los usuarios encuentran que monday CRM es **caro** , especialmente al agregar funciones de terceros que aumentan los costos y la complejidad. #### What Are Recent G2 Reviews of monday CRM? **["CRM flexible con fuertes capacidades de integración"](https://www.g2.com/es/survey_responses/monday-crm-review-13271232)** **Rating:** 4.0/5.0 stars _— Nitin P._ [Read full review](https://www.g2.com/es/survey_responses/monday-crm-review-13271232) **["Potentes características de monday.com y un destacado conector de Anthropic"](https://www.g2.com/es/survey_responses/monday-crm-review-13273519)** **Rating:** 5.0/5.0 stars _— Mohd Anas A._ [Read full review](https://www.g2.com/es/survey_responses/monday-crm-review-13273519) #### What Are G2 Users Discussing About monday CRM? - [¿Para qué se utiliza el CRM de ventas de Monday?](https://www.g2.com/es/discussions/what-is-monday-sales-crm-used-for) - 1 comment ### [SAP Sales Cloud](https://www.g2.com/es/products/sap-sap-sales-cloud/reviews) SAP Sales Cloud es una plataforma de automatización de ventas / CRM de vanguardia que ayuda a las organizaciones a simplificar la venta inteligente, a través de la conexión, la visión y la adaptabilidad. Aprovechando SAP Sales Cloud, las organizaciones pueden conectar y optimizar los procesos de ventas. Conectar datos y procesos de ventas: Unir datos, procesos y personas para ofrecer compromisos de ventas efectivos que impulsen los ingresos y la lealtad del cliente. Aprovechar la visión para acelerar las ventas: Guiar las acciones de ventas a través de recomendaciones inteligentes que eliminan las conjeturas y ayudan a los vendedores a centrarse en el negocio correcto. Adaptarse y capturar nuevas oportunidades: Proporcionar la flexibilidad para superar desafíos y requisitos únicos a medida que cambian con nuevas oportunidades de mercado. **Average Rating:** 4.2/5.0 **Total Reviews:** 890 #### How Do G2 Users Rate SAP Sales Cloud? - **¿Ha sido the product un buen socio para hacer negocios?:** 8.5/10 (Category avg: 8.9/10) - **Capacidad de flujo de trabajo:** 8.3/10 (Category avg: 8.5/10) - **Contacto y gestión de cuentas:** 8.3/10 (Category avg: 8.7/10) - **Gestión de Oportunidades y Pipelines.:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind SAP Sales Cloud? - **Vendedor:** [SAP](https://www.g2.com/es/sellers/sap) - **Sitio web de la empresa:** www.sap.com - **Año de fundación:** 1972 - **Ubicación de la sede:** Walldorf - **Twitter:** @SAP 297,052 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website) 141,955 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Consultor, Consultor Asociado - **Top Industries:** Tecnología de la información y servicios, Software de Computadora - **Company Size:** 45% Large, 36% Medium #### What Do G2 Reviewers Say About SAP Sales Cloud? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios encuentran que SAP Sales Cloud tiene una **facilidad de uso** que mejora significativamente su rendimiento y eficiencia general. - Los usuarios valoran la **fuerte integración con los sistemas SAP** , mejorando la eficiencia y proporcionando una clara visibilidad del pipeline. - Los usuarios valoran la **fácil integración y los conocimientos de IA** de SAP Sales Cloud, mejorando la eficiencia y el análisis inteligente de datos. - Los usuarios aprecian la **integración perfecta** de SAP Sales Cloud con otros sistemas SAP, mejorando la eficiencia operativa y la consistencia de los datos. - Los usuarios valoran la **gestión centralizada de datos de clientes** en SAP Sales Cloud, mejorando la gestión del pipeline y la alineación del equipo. ##### Cons - Los usuarios informan de una **curva de aprendizaje pronunciada** con SAP Sales Cloud, lo que hace que la navegación y la configuración inicial sean frustrantemente complejas. - Los usuarios encuentran las **opciones de personalización limitadas** de SAP Sales Cloud desafiantes para adaptarse a las necesidades específicas de la organización. - Los usuarios encuentran que la **complejidad** de SAP Sales Cloud es una barrera, lo que lleva a una curva de aprendizaje pronunciada y desafíos de implementación. - Los usuarios encuentran la **interfaz poco intuitiva** , lo que hace que la navegación inicial y la configuración sean una experiencia frustrante. - Los usuarios encuentran que el **alto precio** de SAP Sales Cloud es un inconveniente significativo, afectando su elección de solución. #### What Are Recent G2 Reviews of SAP Sales Cloud? **["Manejador de tareas de alto volumen"](https://www.g2.com/es/survey_responses/sap-sales-cloud-review-11157624)** **Rating:** 4.5/5.0 stars _— Carlos Q._ [Read full review](https://www.g2.com/es/survey_responses/sap-sales-cloud-review-11157624) **["Un software grande y poderoso con una curva de aprendizaje"](https://www.g2.com/es/survey_responses/sap-sales-cloud-review-11746761)** **Rating:** 4.5/5.0 stars _— Alexander C._ [Read full review](https://www.g2.com/es/survey_responses/sap-sales-cloud-review-11746761) #### What Are G2 Users Discussing About SAP Sales Cloud? - [What is SAP CRM used for?](https://www.g2.com/es/discussions/what-is-sap-crm-used-for) - [¿Qué componentes de SAP están incluidos en SAP CRM?](https://www.g2.com/es/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) - 1 comment - [¿Qué componentes de SAP están incluidos en SAP CRM?](https://www.g2.com/es/discussions/what-sap-components-are-included-in-sap-crm) - 1 comment - [¿Está basado en la nube el CRM de SAP?](https://www.g2.com/es/discussions/is-sap-crm-cloud-based) - 1 comment - [¿Qué es el sistema CRM en SAP?](https://www.g2.com/es/discussions/what-is-crm-system-in-sap) - 1 comment ### [Oracle Sales Cloud](https://www.g2.com/products/oracle-sales-cloud/reviews) Oracle Sales Cloud offers an array of capabilities built to meet the essential needs of sales organizations. Easy-to-use productivity tools empowers sales with the information and guidance they need to close more deals quickly; “always-on” access even when on the go increases sales teams’ effectiveness and “right-time” insights engenders sales performance. The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution. **Average Rating:** 3.9/5.0 **Total Reviews:** 142 #### How Do G2 Users Rate Oracle Sales Cloud? - **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.9/10) - **Workflow Capability:** 7.2/10 (Category avg: 8.5/10) - **Contact & Account Management:** 7.8/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 7.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Oracle Sales Cloud? - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle 827,997 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website) 208,078 employees on LinkedIn® - **Ownership:** NYSE:ORCL #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 48% Large, 39% Medium #### What Do G2 Reviewers Say About Oracle Sales Cloud? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **seamless integration** of Oracle Sales Cloud with other systems, enhancing data consistency and operational efficiency. - Users commend the **feature richness** of Oracle Sales Cloud, enhancing their CRM experience with flexible tools and integrations. - Users appreciate the **user-friendly interface** of Oracle Sales Cloud, enhancing their experience with seamless functionality and mobile access. - Users appreciate the **responsive customer support** of Oracle Sales Cloud, ensuring smooth operations and effective assistance. - Users find Oracle Sales Cloud to be **very easy to use** , appreciating its simple interface and mobile accessibility. ##### Cons - Users find a **steep learning curve** with Oracle Sales Cloud, making initial navigation and adoption challenging. - Users find the **high complexity** of Oracle Sales Cloud challenging, especially during initial implementation and for new users. - Users find the **interface not user-friendly** , experiencing complexity and a steep learning curve, affecting overall adoption. - Users often experience **slow performance** with Oracle Sales Cloud, particularly when handling large datasets or running complex reports. - Users experience **limited data availability** and unpredictable behavior while uploading JPEG files in Oracle Sales Cloud. #### What Are Recent G2 Reviews of Oracle Sales Cloud? **["Streamlines Customer Management and Helps Spot Potential Customers"](https://www.g2.com/survey_responses/oracle-sales-cloud-review-13120235)** **Rating:** 5.0/5.0 stars _— LaTonya M._ [Read full review](https://www.g2.com/survey_responses/oracle-sales-cloud-review-13120235) **["Centralized Sales Visibility and Automation with Strong Analytics in Oracle Sales Cloud"](https://www.g2.com/survey_responses/oracle-sales-cloud-review-12830276)** **Rating:** 4.5/5.0 stars _— Natalie H._ [Read full review](https://www.g2.com/survey_responses/oracle-sales-cloud-review-12830276) #### What Are G2 Users Discussing About Oracle Sales Cloud? - [Is Salesforce an Oracle product?](https://www.g2.com/discussions/is-salesforce-an-oracle-product) - 2 comments - [Is Oracle CRM cloud based?](https://www.g2.com/discussions/is-oracle-crm-cloud-based) - [What is Oracle Sales Cloud?](https://www.g2.com/discussions/what-is-oracle-sales-cloud) - 1 comment - [What is Oracle engagement cloud?](https://www.g2.com/discussions/what-is-oracle-engagement-cloud) - 1 comment ### [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries. **Average Rating:** 4.1/5.0 **Total Reviews:** 4,763 #### How Do G2 Users Rate NetSuite? - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.9/10) - **Workflow Capability:** 7.7/10 (Category avg: 8.5/10) - **Contact & Account Management:** 7.6/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 7.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind NetSuite? - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Company Website:** www.oracle.com - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle 827,997 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website) 208,078 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Controller, Accounting Manager - **Top Industries:** Computer Software, Accounting - **Company Size:** 57% Medium, 31% Small #### What Do G2 Reviewers Say About NetSuite? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in navigating and customizing reports, enhancing efficiency and productivity. - Users value the **customizability** of NetSuite, which adapts seamlessly to diverse business needs and processes. - Users value the **robust reporting and integration capabilities** of NetSuite, enhancing cross-functional business operations seamlessly. - Users benefit from **extensive customization options** in NetSuite, greatly enhancing data management and user experience. - Users value the **customization options** in NetSuite, enhancing usability and control for streamlined data management. ##### Cons - Users find the **learning curve steep** , making initial setup and customization time-consuming and frustrating. - Users find the **interface outdated** and experience significant challenges with usability and integration complexities. - Users find the **missing features** in NetSuite frustrating, particularly with complex settings and limited customization options. - Users express frustration with **limited customization** options in NetSuite, impacting functionality and integration across workflows. - Users find NetSuite to have a **not user-friendly** interface, causing frustration during setup and navigation. #### What Are Recent G2 Reviews of NetSuite? **["Intuitive NetSuite with a Powerful Search Bar and Smooth Salesforce Integration"](https://www.g2.com/survey_responses/netsuite-review-11072560)** **Rating:** 4.5/5.0 stars _— Aleksandra G._ [Read full review](https://www.g2.com/survey_responses/netsuite-review-11072560) **["Highly Customizable and Efficient ERP,"](https://www.g2.com/survey_responses/netsuite-review-8185079)** **Rating:** 4.5/5.0 stars _— Sandeep k._ [Read full review](https://www.g2.com/survey_responses/netsuite-review-8185079) #### What Are G2 Users Discussing About NetSuite? - [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) - 4 comments - [What is NetSuite built on?](https://www.g2.com/discussions/what-is-netsuite-built-on) - 1 comment - [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote - [What is a NetSuite software?](https://www.g2.com/discussions/what-is-a-netsuite-software) - 3 comments ### [Zoho CRM Plus](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews) Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform. **Average Rating:** 4.4/5.0 **Total Reviews:** 131 #### How Do G2 Users Rate Zoho CRM Plus? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Workflow Capability:** 8.7/10 (Category avg: 8.5/10) - **Contact & Account Management:** 8.8/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 8.4/10 (Category avg: 8.6/10) #### Who Is the Company Behind Zoho CRM Plus? - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho 137,880 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 employees on LinkedIn® - **Phone:** +1 (888) 900-9646 #### Who Uses This Product? - **Who Uses This:** Data Analyst - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 54% Small, 36% Medium #### What Do G2 Reviewers Say About Zoho CRM Plus? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Zoho CRM Plus, enjoying seamless integration to enhance their workflow efficiently. - Users find **efficiency** in Zoho CRM Plus, as it unifies sales, marketing, and support, simplifying team collaboration. - Users value the **seamless integrations** of Zoho CRM Plus, allowing easy access to all customer engagement functions in one platform. - Users value the **automation features** of Zoho CRM Plus, which streamline processes and enhance team efficiency. - Users love the **seamless integration** of Zoho CRM Plus, enhancing team collaboration and streamlining customer engagement. ##### Cons - Users experience a significant **learning curve** with Zoho CRM Plus, requiring patience and proper training for effective use. - Users often find Zoho CRM Plus to be an **overwhelming experience** due to its extensive features and steep learning curve. - Users find the **non-intuitive setup** of Zoho CRM Plus challenging, requiring time and patience to navigate effectively. - Users note the **limited customization** in lower tiers, hindering advanced features and requiring higher-priced plans for full access. - Users find the **interface overwhelming** initially, facing a steep learning curve and complex setup with numerous tools. #### What Are Recent G2 Reviews of Zoho CRM Plus? **["Affordable, Feature-Rich, but Needs Faster Support"](https://www.g2.com/survey_responses/zoho-crm-plus-review-13196538)** **Rating:** 4.0/5.0 stars _— Vishal ._ [Read full review](https://www.g2.com/survey_responses/zoho-crm-plus-review-13196538) **["Comprehensive CRM with Intuitive UI and Effective Automation"](https://www.g2.com/survey_responses/zoho-crm-plus-review-12877057)** **Rating:** 4.5/5.0 stars _— Jeni J._ [Read full review](https://www.g2.com/survey_responses/zoho-crm-plus-review-12877057) #### What Are G2 Users Discussing About Zoho CRM Plus? - [What are key features of a CRM system?](https://www.g2.com/discussions/zoho-crm-plus-what-are-key-features-of-a-crm-system) - 1 comment - [What features Zoho?](https://www.g2.com/discussions/zoho-crm-plus-what-features-zoho) - [What apps come with Zoho CRM Plus?](https://www.g2.com/discussions/what-apps-come-with-zoho-crm-plus) - 2 comments - [What is included with Zoho plus?](https://www.g2.com/discussions/what-is-included-with-zoho-plus) ### [Oracle CRM On Demand](https://www.g2.com/products/oracle-crm-on-demand/reviews) Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. **Average Rating:** 3.8/5.0 **Total Reviews:** 97 #### How Do G2 Users Rate Oracle CRM On Demand? - **Has the product been a good partner in doing business?:** 6.6/10 (Category avg: 8.9/10) - **Workflow Capability:** 7.6/10 (Category avg: 8.5/10) - **Contact & Account Management:** 7.8/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 7.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Oracle CRM On Demand? - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle 827,997 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website) 208,078 employees on LinkedIn® - **Ownership:** NYSE:ORCL #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Large, 48% Medium #### What Do G2 Reviewers Say About Oracle CRM On Demand? _AI-generated summary from verified user reviews_ ##### Pros - Users find Oracle CRM On Demand to be **extremely easy to use** , simplifying their workflow and integration processes. - Users find **easy integration** with Oracle CRM On Demand enhances accessibility and simplifies the implementation process. - Users praise the **accessible customer support** of Oracle CRM On Demand, making their experience much smoother. - Users appreciate the **easy access** of Oracle CRM On Demand, enabling convenient usage from anywhere without server maintenance. - Users appreciate the **easy implementation** of Oracle CRM On Demand, enhancing their overall experience and efficiency. ##### Cons - Users find that there are **limitations in customization** with Oracle CRM On Demand, affecting its flexibility and integration. - Users find Oracle CRM On Demand **not intuitive** , which hinders user adoption and increases task completion time. - Users face **integration issues** with Oracle CRM On Demand, particularly regarding customization and search functionalities. - Users find Oracle CRM On Demand **not user-friendly** , leading to delays in completing essential tasks. - Users find that the **slow performance** of Oracle CRM On Demand hinders efficiency and usability at times. #### What Are Recent G2 Reviews of Oracle CRM On Demand? **["Intuitive, Cloud-Based CRM with Strong Customization and Sales Tracking"](https://www.g2.com/survey_responses/oracle-crm-on-demand-review-12696174)** **Rating:** 4.5/5.0 stars _— Mridul N._ [Read full review](https://www.g2.com/survey_responses/oracle-crm-on-demand-review-12696174) **["Oracle CRM: Rock-Solid Hierarchies, RBAC, and Workflow Automation"](https://www.g2.com/survey_responses/oracle-crm-on-demand-review-12933372)** **Rating:** 5.0/5.0 stars _— Anup A._ [Read full review](https://www.g2.com/survey_responses/oracle-crm-on-demand-review-12933372) #### What Are G2 Users Discussing About Oracle CRM On Demand? - [What do you like most about Oracle CRM On Demand, and how does it compare to other CRM solutions?](https://www.g2.com/discussions/what-do-you-like-most-about-oracle-crm-on-demand-and-how-does-it-compare-to-other-crm-solutions) - [What is Oracle CRM On Demand used for?](https://www.g2.com/discussions/what-is-oracle-crm-on-demand-used-for) - 1 comment - [Is Salesforce better than Oracle?](https://www.g2.com/discussions/is-salesforce-better-than-oracle) - [What CRM does Oracle use?](https://www.g2.com/discussions/what-crm-does-oracle-use) - [Does Oracle have a CRM?](https://www.g2.com/discussions/oracle-crm-on-demand-does-oracle-have-a-crm) ### [Mekari Qontak](https://www.g2.com/products/mekari-qontak/reviews) Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology. **Average Rating:** 4.7/5.0 **Total Reviews:** 32 #### How Do G2 Users Rate Mekari Qontak? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Workflow Capability:** 9.3/10 (Category avg: 8.5/10) - **Contact & Account Management:** 9.3/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 9.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Mekari Qontak? - **Seller:** [Mekari](https://www.g2.com/sellers/mekari) - **Year Founded:** 2015 - **HQ Location:** Jakarta Pusat, ID - **Twitter:** @mekaricom 168 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4cc21ecbfd4e34576575f2a3555aee1dd6cc267f9261785380ee5bf8878386f1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmekari%2F&secure%5Burl_type%5D=linkedin_company_website) 1,688 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 56% Medium, 34% Small #### What Do G2 Reviewers Say About Mekari Qontak? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** in Mekari Qontak, thanks to its friendly UI/UX for effective conversations. - Users find the **seamless integration** of Mekari Qontak with WhatsApp API enhances customer interaction and workflow efficiency. - Users appreciate the **user-friendly interface** of Mekari Qontak, making chat and marketing management effortless and efficient. - Users commend the **responsive and dependable customer support** of Mekari Qontak, ensuring smooth operations during onboarding and beyond. - Users appreciate the **intuitive interface** of Mekari Qontak, which simplifies remote work and enhances customer interaction. ##### Cons - Users find the **complex setup** of advanced custom reports takes time, though they deliver actionable insights. - Users often face **connectivity issues** with Mekari Qontak, leading to performance declines and inactive status on devices. - Users find that **expertise is required** for configuring advanced reports in Mekari Qontak, but appreciate the actionable insights. - Users note the **incomplete information** in reporting and analytics, hindering effective campaign performance measurement. - Users face **integration issues** with Mekari Qontak, limiting WhatsApp Business use exclusively to its platform. #### What Are Recent G2 Reviews of Mekari Qontak? **["Mekari Qontak Centralizes Channels for Faster, Clearer Customer Communication"](https://www.g2.com/survey_responses/mekari-qontak-review-12750544)** **Rating:** 5.0/5.0 stars _— chatelia n._ [Read full review](https://www.g2.com/survey_responses/mekari-qontak-review-12750544) **["Mekari Qontak Makes Customer Communication Faster and More Organized"](https://www.g2.com/survey_responses/mekari-qontak-review-12430999)** **Rating:** 5.0/5.0 stars _— Yosua B._ [Read full review](https://www.g2.com/survey_responses/mekari-qontak-review-12430999) #### What Are G2 Users Discussing About Mekari Qontak? - [What is Qontak by Mekari used for?](https://www.g2.com/discussions/what-is-qontak-by-mekari-used-for) - 1 comment ### [EngageBay](https://www.g2.com/es/products/engagebay/reviews) EngageBay es una plataforma de compromiso con el cliente todo en uno diseñada para pequeñas y medianas empresas que desean gestionar marketing, ventas y soporte desde un sistema unificado. Posicionada como una alternativa económica a plataformas como HubSpot y ActiveCampaign, se centra en ofrecer capacidades esenciales de CRM y automatización sin los costos generales típicamente asociados con el software empresarial. La plataforma combina gestión de contactos y acuerdos, automatización de marketing, marketing por correo electrónico, páginas de destino, formularios, chat en vivo y funcionalidad de mesa de ayuda dentro de una sola interfaz. Al consolidar estas funciones, EngageBay proporciona a los equipos una vista centralizada de las interacciones con los clientes a lo largo del ciclo de vida y reduce la necesidad de múltiples herramientas desconectadas. EngageBay también incorpora características asistidas por IA para agilizar tareas comunes y mejorar la productividad. Estas capacidades incluyen generación de correos electrónicos y contenido impulsada por IA, sugerencias de líneas de asunto y asistencia en flujos de trabajo que ayudan a los equipos a crear campañas y comunicaciones de manera más eficiente. Las herramientas de IA están diseñadas para apoyar la ejecución diaria en lugar de reemplazar la estrategia central, haciéndolas accesibles para equipos más pequeños que pueden no tener especialistas dedicados en automatización. En el lado del marketing, los usuarios pueden construir campañas de correo electrónico, diseñar flujos de trabajo de automatización, capturar leads a través de formularios y páginas de destino, y realizar pruebas A/B. El módulo CRM apoya el seguimiento de pipelines, la gestión de contactos, la automatización de tareas y la programación de citas para ayudar a los equipos de ventas a gestionar oportunidades de manera estructurada. Para el compromiso post-compra, la suite de servicios incluye herramientas de ticketing, base de conocimientos y chat en vivo para gestionar conversaciones de soporte al cliente desde un solo lugar. Un principio clave de diseño de EngageBay es la accesibilidad para empresas en crecimiento. La plataforma ofrece un nivel gratuito con funcionalidad básica y escala a través de planes pagados agrupados en lugar de numerosos complementos, ayudando a los equipos a adoptar la automatización sin una inversión inicial significativa. EngageBay se integra con una variedad de herramientas de terceros y proporciona paneles de informes para monitorear el rendimiento de campañas, el progreso de acuerdos y la actividad de soporte. Aunque no está posicionada como una plataforma empresarial profunda, está construida para satisfacer las necesidades operativas diarias de los equipos de ingresos de PYMES que buscan una solución integrada, asistida por IA y consciente del presupuesto. La plataforma está construida con un enfoque en la simplicidad y el rendimiento, integrando automatización avanzada de marketing, CRM de ventas y software de soporte al cliente en un sistema cohesivo. EngageBay aprovecha la inteligencia de IA de vanguardia para mejorar la productividad y la toma de decisiones en varios equipos. Esta integración permite a las empresas agilizar sus operaciones y mejorar las interacciones con los clientes, convirtiéndola en una opción ideal para organizaciones que requieren una solución robusta pero fácil de usar. Las capacidades de IA de EngageBay son particularmente notables, proporcionando a los usuarios herramientas que ayudan a crear contenido rápidamente, predecir resultados de manera inteligente y ofrecer experiencias personalizadas a escala. El Generador de Correos Electrónicos y Contenido de IA permite a los usuarios crear correos electrónicos y campañas atractivas en segundos, mientras que la función de Puntuación de Leads y Acuerdos de IA ayuda a identificar y priorizar los leads con más probabilidades de conversión. Además, las Perspectivas y Recomendaciones de IA ofrecen sugerencias accionables para mejorar el compromiso y la productividad, facilitando a las empresas navegar efectivamente sus viajes de cliente. La plataforma también cuenta con un conjunto de características clave que añaden un valor significativo a sus usuarios. Las capacidades de automatización de marketing de EngageBay incluyen flujos de trabajo de marketing por correo electrónico, constructores de páginas de destino y formularios, e integración con redes sociales, que colectivamente mejoran los esfuerzos de alcance. El componente CRM de ventas proporciona herramientas para la gestión de contactos y acuerdos, pipelines de ventas visuales y colaboración en equipo, asegurando que los procesos de ventas sean eficientes y transparentes. Además, las características de soporte al cliente, como un sistema de mesa de ayuda y ticketing, chat en vivo y una vista unificada del cliente, facilitan la comunicación y entrega de servicios sin problemas. EngageBay es particularmente adecuado para pequeñas y medianas empresas, startups y equipos en crecimiento que buscan una alternativa asequible pero poderosa a herramientas fragmentadas. Está diseñado para organizaciones que buscan automatizar interacciones con clientes, alinear esfuerzos de marketing y ventas, y mejorar la eficiencia del soporte mediante el uso de IA. Este enfoque integral no solo mejora la eficiencia operativa, sino que también posiciona a las empresas para competir efectivamente en sus respectivos mercados. ¿Qué es este producto? EngageBay es una plataforma de software CRM todo en uno construida para pequeñas y medianas empresas para gestionar la automatización de marketing, pipelines de ventas y soporte al cliente en un solo sistema. Combina marketing por correo electrónico, automatización de marketing, páginas de destino, gestión de contactos, seguimiento de acuerdos, mesa de ayuda y chat en vivo, eliminando la necesidad de múltiples herramientas desconectadas. Diseñada como una alternativa asequible a HubSpot y ActiveCampaign, EngageBay ayuda a las empresas en crecimiento a atraer leads, convertir acuerdos y apoyar a los clientes sin los costos o la complejidad a nivel empresarial. Centraliza los datos de los clientes, automatiza flujos de trabajo y mejora la visibilidad a lo largo de todo el ciclo de vida del cliente. **Average Rating:** 4.6/5.0 **Total Reviews:** 701 #### How Do G2 Users Rate EngageBay? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.5/10 (Category avg: 8.9/10) - **Capacidad de flujo de trabajo:** 8.9/10 (Category avg: 8.5/10) - **Contacto y gestión de cuentas:** 9.3/10 (Category avg: 8.7/10) - **Gestión de Oportunidades y Pipelines.:** 8.9/10 (Category avg: 8.6/10) #### Who Is the Company Behind EngageBay? - **Vendedor:** [EngageBay Inc](https://www.g2.com/es/sellers/engagebay-inc) - **Sitio web de la empresa:** www.engagebay.com - **Año de fundación:** 2018 - **Ubicación de la sede:** Wilmington, Delaware - **Twitter:** @engagebay 16,866 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=965c404b58b2662271f49fe02e57d76d57f72941fa4b3b5af0bab064b4cc2b55&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13655085%2F&secure%5Burl_type%5D=linkedin_company_website) 54 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de Marketing, Gerente de Desarrollo de Negocios - **Top Industries:** Tecnología de la información y servicios, Contratación y Reclutamiento - **Company Size:** 69% Small, 32% Medium #### What Do G2 Reviewers Say About EngageBay? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios aprecian la **facilidad de uso** de EngageBay, gestionando sin problemas CRM, marketing por correo electrónico y automatización en un solo panel. - Los usuarios valoran la **automatización que ahorra tiempo** de EngageBay, mejorando la organización y agilizando las operaciones diarias de manera efectiva. - Los usuarios elogian el **soporte al cliente excepcional** de EngageBay, destacando respuestas rápidas y asistencia útil por parte del personal de soporte. - Los usuarios valoran la **integración perfecta** de CRM, correo electrónico y automatización en EngageBay, mejorando la eficiencia del flujo de trabajo y reduciendo el cambio de herramientas. - Los usuarios elogian a EngageBay por su **automatización simplificada** , mejorando la eficiencia al integrar CRM, correo electrónico y soporte en una sola plataforma. ##### Cons - Los usuarios encuentran que las **características faltantes** dificultan la usabilidad, especialmente para la funcionalidad de análisis de datos y gestión de correos electrónicos. - Los usuarios experimentan **funciones limitadas** , sintiéndose restringidos por la falta de funcionalidades avanzadas y usabilidad en EngageBay. - Los usuarios encuentran **las funciones de informes limitadas** , carecen de la profundidad y el detalle necesarios para necesidades más específicas. - Los usuarios encuentran frustrantes las **opciones limitadas de personalización** , especialmente con las páginas de destino y los flujos de trabajo, lo que afecta su experiencia general. - Los usuarios encuentran que la **flexibilidad de los informes** es insuficiente en EngageBay, lo que dificulta un análisis más profundo y conocimientos avanzados sobre el recorrido del cliente. #### What Are Recent G2 Reviews of EngageBay? **["EngageBay hace que el seguimiento de clientes sea fácil con un historial de contactos claro"](https://www.g2.com/es/survey_responses/engagebay-review-13265178)** **Rating:** 4.5/5.0 stars _— Ethan S._ [Read full review](https://www.g2.com/es/survey_responses/engagebay-review-13265178) **["EngageBay mantiene la información del cliente, la comunicación y los seguimientos en un solo lugar."](https://www.g2.com/es/survey_responses/engagebay-review-13242258)** **Rating:** 4.5/5.0 stars _— Alex P._ [Read full review](https://www.g2.com/es/survey_responses/engagebay-review-13242258) #### What Are G2 Users Discussing About EngageBay? - [¿Para qué se utiliza EngageBay All-in-One Suite?](https://www.g2.com/es/discussions/what-is-engagebay-all-in-one-suite-used-for) ### [LeadSquared Sales CRM](https://www.g2.com/products/leadsquared-sales-crm/reviews) LeadSquared Sales CRM is our core sales execution product, built to support inside sales, call center, and field sales teams in managing leads, tracking pipeline activity, and closing deals from a single platform. It functions as the central hub that our other modules — marketing, mobile, service — connect into. We cover several areas of the sales process. Our lead management handles capturing leads from various sources, qualifying and scoring them automatically, and routing them to the appropriate rep or team based on configurable rules. We give sales reps a "Smart Views" interface intended to show them a prioritized list of just their own tasks and leads, rather than a cluttered general view. Our opportunity management lets teams track deals with higher revenue potential separately from standard leads, including mapping multiple opportunities tied to the same account. We've built in communication tools including click-to-call dialing with call logging, and messaging via email, WhatsApp, and SMS, with the ability to send bulk campaigns or automated replies and track engagement on individual messages. Our no-code workflow builder lets admins configure sales processes — approvals, follow-up sequences, notifications — without needing developer involvement, and we support multiple concurrent sales processes for organizations running several product lines or teams. For field-based reps, our CRM includes the mobile app functionality we described above (territory management, GPS tracking, beat planning). Our reporting and dashboards cover call volume and connect rates, conversation tracking (opens/clicks on emails and messages), revenue by rep or region, and sales closure against targets, with role-based access so different teams see relevant views. We integrate with third-party tools spanning WhatsApp Business API, analytics platforms, telephony providers, payment gateways, and meeting schedulers. We typically price this product on a per-user, per-month basis, and we publish a separate pricing page for specific tiers. We market this product broadly across industries including education, financial services, healthcare, real estate, and automotive, and cite customers from various NBFCs and educational institutions in our case studies. **Average Rating:** 4.5/5.0 **Total Reviews:** 294 #### How Do G2 Users Rate LeadSquared Sales CRM? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Workflow Capability:** 8.7/10 (Category avg: 8.5/10) - **Contact & Account Management:** 8.9/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind LeadSquared Sales CRM? - **Seller:** [LeadSquared](https://www.g2.com/sellers/leadsquared) - **Year Founded:** 2011 - **HQ Location:** Bangalore - **Twitter:** @LeadSquared 1,470 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ad5ab27826d6eabef0bbaf2f637d5ec31d28b4b1c1d762bc6bae650ab0d5756f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2502171%2F&secure%5Burl_type%5D=linkedin_company_website) 1,060 employees on LinkedIn® - **Phone:** 848-248-4002 #### Who Uses This Product? - **Who Uses This:** Inside sales specialist, Business Analyst - **Top Industries:** Education Management, Financial Services - **Company Size:** 54% Medium, 28% Large #### What Do G2 Reviewers Say About LeadSquared Sales CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **efficient lead management** of LeadSquared, enhancing organization and reducing manual tasks in their sales process. - Users find LeadSquared Sales CRM to be highly **user-friendly** , simplifying workflows and enhancing productivity in sales management. - Users value the **efficient lead generation** capabilities of LeadSquared, enhancing tracking and nurturing throughout the sales process. - Users commend the **efficiency** of LeadSquared Sales CRM, which streamlines tasks and automates reminders for better productivity. - Users find the **intuitive interface** of LeadSquared makes managing leads and workflows effortless and efficient. ##### Cons - Users experience **slow loading** issues and delays in customer support responses, impacting efficiency and frustration during usage. - Users experience a **steep learning curve** with LeadSquared due to its initial lack of intuitiveness and slow performance. - Users often experience **slow performance** with LeadSquared, particularly when handling large datasets or facing server issues. - Users point out the **missing AI integration** in LeadSquared Sales CRM, alongside performance and reporting limitations affecting usability. - Users find the **slow speed** of LeadSquared Sales CRM frustrating, especially when managing complex automations and large data. #### What Are Recent G2 Reviews of LeadSquared Sales CRM? **["Simplifies Lead Tracking Across Multiple Channels"](https://www.g2.com/survey_responses/leadsquared-sales-crm-review-13040013)** **Rating:** 4.5/5.0 stars _— Megha A._ [Read full review](https://www.g2.com/survey_responses/leadsquared-sales-crm-review-13040013) **["Simple, Time-Saving Tool"](https://www.g2.com/survey_responses/leadsquared-sales-crm-review-13077867)** **Rating:** 5.0/5.0 stars _— Vikas G._ [Read full review](https://www.g2.com/survey_responses/leadsquared-sales-crm-review-13077867) #### What Are G2 Users Discussing About LeadSquared Sales CRM? - [What is LeadSquared Sales + Mobile CRM used for?](https://www.g2.com/discussions/what-is-leadsquared-sales-mobile-crm-used-for) - 3 comments - [Is LeadSquared a good company?](https://www.g2.com/discussions/is-leadsquared-a-good-company) - 2 comments - [What is Mobile CRM and why is it important?](https://www.g2.com/discussions/what-is-mobile-crm-and-why-is-it-important) - 1 comment - [How much is LeadSquared?](https://www.g2.com/discussions/how-much-is-leadsquared) - [What is CRM in LeadSquared?](https://www.g2.com/discussions/what-is-crm-in-leadsquared) ### [Close](https://www.g2.com/es/products/close/reviews) Close es un CRM de ventas con llamadas integradas, SMS, correo electrónico, automatización e IA, diseñado para fundadores, startups, agencias y equipos de ventas en crecimiento. La plataforma ayuda a las empresas a gestionar clientes potenciales, comunicarse con prospectos, rastrear oportunidades y automatizar el seguimiento desde un único sistema. Close es comúnmente utilizado por equipos que desean que su CRM apoye la ejecución de ventas, no solo almacenar datos de clientes. Los usuarios pueden llamar, enviar correos electrónicos, mensajes de texto, gestionar pipelines, asignar tareas, crear flujos de trabajo, ejecutar secuencias de alcance y rastrear la actividad de ventas directamente dentro de la plataforma. Close está diseñado para empresas lideradas por fundadores, startups, pequeñas empresas, agencias, firmas de reclutamiento, empresas de coaching, equipos de servicios financieros, empresas SaaS y equipos de ventas internas. Soporta equipos que van desde fundadores individuales hasta organizaciones de ventas con más de 100 representantes. Las capacidades clave incluyen: • Gestión de CRM y pipeline para rastrear clientes potenciales, contactos, oportunidades, actividades y relaciones con clientes • Llamadas, SMS y correo electrónico integrados, con historial de comunicación conectado a los registros de clientes • Automatización de ventas para flujos de trabajo, secuencias, enrutamiento de clientes potenciales, gestión de tareas y seguimiento • Marcador Automático y Marcador Predictivo para equipos que gestionan ventas salientes de alto volumen o flujos de trabajo de reclutamiento • Informes y análisis para visibilidad del pipeline, seguimiento de actividades, pronósticos y rendimiento de ventas • Chloe, el agente de IA integrado directamente en Close, que puede ayudar a calificar clientes potenciales, agendar reuniones, hacer seguimiento con prospectos, investigar cuentas, enriquecer registros, resumir conversaciones y actualizar datos del CRM Chloe opera dentro de Close, donde ya viven los registros de clientes, conversaciones, actividades, oportunidades y flujos de trabajo. Esto permite a Chloe tomar acciones utilizando el contexto del CRM, en lugar de trabajar como una herramienta de IA independiente conectada a través de integraciones separadas. Los equipos pueden usar a Chloe para involucrar nuevos clientes potenciales, reactivar oportunidades inactivas, capturar datos de calificación, programar reuniones y entregar conversaciones calificadas a representantes de ventas humanos cuando sea apropiado. Al combinar CRM, comunicación, automatización, informes y flujos de trabajo de ventas asistidos por IA en una sola plataforma, Close ayuda a los equipos a reducir el trabajo manual, mejorar la velocidad de respuesta a clientes potenciales, mantener la consistencia en el seguimiento y gestionar más actividad de ventas sin añadir complejidad operativa innecesaria. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,051 #### How Do G2 Users Rate Close? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.3/10 (Category avg: 8.9/10) - **Capacidad de flujo de trabajo:** 8.8/10 (Category avg: 8.5/10) - **Contacto y gestión de cuentas:** 9.0/10 (Category avg: 8.7/10) - **Gestión de Oportunidades y Pipelines.:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Close? - **Vendedor:** [Close](https://www.g2.com/es/sellers/close) - **Sitio web de la empresa:** close.com - **Año de fundación:** 2013 - **Ubicación de la sede:** 111 Congress Avenue, Suite 500 Austin, Texas 78701 United States - **Twitter:** @Close 6,592 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8980b4bb0778d41500d3b100ba9f3961c87b6cc7fd74a5b1c0aa7775da9fc28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2597204%2F&secure%5Burl_type%5D=linkedin_company_website) 213 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director Ejecutivo, Fundador - **Top Industries:** Marketing y publicidad, Software de Computadora - **Company Size:** 76% Small, 20% Medium #### What Do G2 Reviewers Say About Close? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios encuentran que Close es **muy fácil de usar** , con integraciones fluidas que agilizan los procesos y mejoran la productividad. - Los usuarios aprecian la **interfaz fácil de usar** de Close, lo que permite flujos de trabajo fluidos tanto para los equipos de ventas internos como externos. - Los usuarios elogian las **características de comunicación integrales** de Close, mejorando la eficiencia en la gestión de interacciones con clientes sin esfuerzo. - Los usuarios elogian la **interfaz intuitiva** de Close, haciendo que la gestión de clientes potenciales y los seguimientos sean increíblemente fluidos y eficientes. - A los usuarios les encanta el **diseño intuitivo del panel de control** de Close, apreciando sus características simplificadas y su experiencia fácil de usar. ##### Cons - Los usuarios encuentran que **las características faltantes** en la aplicación móvil limitan la funcionalidad en comparación con la versión de escritorio. - Los usuarios a menudo enfrentan **problemas de llamadas** como desconexiones de dispositivos, lo que afecta su experiencia general con Close. - Los usuarios encuentran las **funciones limitadas** de Close frustrantes, especialmente para las necesidades B2C y cuando se necesitan más opciones operativas. - Los usuarios encuentran frustrantes las **opciones limitadas de personalización** , lo que dificulta la elaboración de informes avanzados y la creación de paneles personalizados. - Los usuarios encuentran la **curva de aprendizaje desafiante** debido a las complejidades de la fusión y las opciones limitadas de personalización en Close. #### What Are Recent G2 Reviews of Close? **["Close CRM nos mantiene ágiles, rápidos y enfocados"](https://www.g2.com/es/survey_responses/close-review-11757558)** **Rating:** 5.0/5.0 stars _— Jose N._ [Read full review](https://www.g2.com/es/survey_responses/close-review-11757558) **["El mejor software de llamadas en frío que he usado."](https://www.g2.com/es/survey_responses/close-review-11465611)** **Rating:** 5.0/5.0 stars _— Adhiraj P._ [Read full review](https://www.g2.com/es/survey_responses/close-review-11465611) #### What Are G2 Users Discussing About Close? - [¿Para qué se utiliza Close?](https://www.g2.com/es/discussions/close-what-is-close-used-for) - 2 comments - [What is Close used for?](https://www.g2.com/es/discussions/what-is-close-used-for) - 1 comment ### [Oracle EBS CRM](https://www.g2.com/products/oracle-ebs-crm/reviews) Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth. Key Features and Functionality: - Sales Management: Automates the sales process, from lead generation to order fulfillment, ensuring efficient tracking and management of sales activities. - Marketing Automation: Facilitates the planning, execution, and analysis of marketing campaigns, enabling targeted outreach and improved marketing ROI. - Service Management: Provides tools for managing customer service operations, including call centers and field service, to deliver timely and effective support. - Order Capture and Quoting: Streamlines the order management process by integrating quoting and order capture functionalities, reducing errors and accelerating order processing. - Customer Data Management: Maintains a centralized repository of customer information, ensuring data consistency and providing a 360-degree view of customer interactions. Primary Value and Solutions Provided: Oracle EBS CRM addresses the need for a cohesive and integrated approach to managing customer relationships. By unifying sales, marketing, and service processes, it enables organizations to: - Enhance Customer Satisfaction: Deliver personalized and timely interactions, leading to improved customer loyalty and retention. - Increase Operational Efficiency: Automate and streamline business processes, reducing manual efforts and operational costs. - Drive Revenue Growth: Optimize sales and marketing strategies through data-driven insights, leading to increased sales opportunities and higher conversion rates. - Ensure Data Consistency: Maintain accurate and up-to-date customer information across all departments, facilitating informed decision-making and strategic planning. By implementing Oracle EBS CRM, organizations can achieve a holistic view of their customer interactions, leading to more effective engagement strategies and a competitive edge in the marketplace. **Average Rating:** 3.9/5.0 **Total Reviews:** 239 #### How Do G2 Users Rate Oracle EBS CRM? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10) - **Workflow Capability:** 8.4/10 (Category avg: 8.5/10) - **Contact & Account Management:** 8.5/10 (Category avg: 8.7/10) - **Opportunity & Pipeline Mgmt.:** 8.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind Oracle EBS CRM? - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle 827,997 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a14fcbcd818b49d781453c19628a9479a70cc1e8e335e54c876392ab5f543da3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1028%2F&secure%5Burl_type%5D=linkedin_company_website) 208,078 employees on LinkedIn® - **Ownership:** NYSE:ORCL #### Who Uses This Product? - **Top Industries:** Retail, Information Technology and Services - **Company Size:** 46% Large, 31% Medium #### What Do G2 Reviewers Say About Oracle EBS CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **seamless integration** of Oracle EBS CRM, enhancing efficiency and visibility across all customer interactions. - Users appreciate the **seamless integration** of Oracle EBS CRM, enhancing visibility and coordination across business processes. - Users appreciate the **comprehensive coverage** of Oracle EBS CRM, enhancing relationships without needing separate tools. - Users value the **integrated customer support** offered by Oracle EBS CRM, fostering strong customer relationships effortlessly. - Users value the **enhanced efficiency** of Oracle EBS CRM, streamlining processes and improving cross-department collaboration. ##### Cons - Users find the **learning curve steep** , struggling with an outdated interface and complex configurations that hinder productivity. - Users find the **high complexity** of Oracle EBS CRM frustrating, hindering usability and slowing down overall system performance. - Users note the **limited features** in Oracle EBS CRM, impacting usability and overall satisfaction in daily tasks. - Users find the **interface not user-friendly** , leading to frustration and dependence on technical support for customizations. - Users face **connectivity issues** with Oracle EBS CRM, hindering remote work without relying on third-party solutions. #### What Are Recent G2 Reviews of Oracle EBS CRM? **["Centralized Customer Data and Strong Oracle Integration for Efficient CRM Management"](https://www.g2.com/survey_responses/oracle-ebs-crm-review-12639434)** **Rating:** 4.5/5.0 stars _— Jalakh B._ [Read full review](https://www.g2.com/survey_responses/oracle-ebs-crm-review-12639434) **["Fast, Extensive Support But a little costly."](https://www.g2.com/survey_responses/oracle-ebs-crm-review-12650358)** **Rating:** 4.5/5.0 stars _— Jithin G._ [Read full review](https://www.g2.com/survey_responses/oracle-ebs-crm-review-12650358) #### What Are G2 Users Discussing About Oracle EBS CRM? - [What is Oracle EBS CRM used for?](https://www.g2.com/discussions/what-is-oracle-ebs-crm-used-for) - 1 comment - [Is NetSuite a CRM?](https://www.g2.com/discussions/is-netsuite-a-crm) - [What CRM does Oracle use?](https://www.g2.com/discussions/oracle-ebs-crm-what-crm-does-oracle-use) - 2 comments - [What is Oracle EBS system?](https://www.g2.com/discussions/what-is-oracle-ebs-system) - 2 comments - [Does Oracle have a CRM?](https://www.g2.com/discussions/does-oracle-have-a-crm) - 2 comments - ‹ Prev ‹ Prev - 1 - [2](/categories/crm/mid-market?order=g2_score&page=2#product-list) - [3](/categories/crm/mid-market?order=g2_score&page=3#product-list) - [4](/categories/crm/mid-market?order=g2_score&page=4#product-list) - [5](/categories/crm/mid-market?order=g2_score&page=5#product-list) - … - [7](/categories/crm/mid-market?order=g2_score&page=7#product-list) - [8](/categories/crm/mid-market?order=g2_score&page=8#product-list) - [Next › Next ›](/categories/crm/mid-market?order=g2_score&page=2#product-list) Spotlight Categories [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms) [Demand Side Platform (DSP)](https://www.g2.com/categories/demand-side-platform-dsp) [Expense Management Software](https://www.g2.com/categories/expense-management) [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce) [CMMS Software](https://www.g2.com/categories/cmms) Similar Categories - [Sales Compensation](/categories/sales-compensation) - [AI Sales Assistant](/categories/ai-sales-assistant) - [Auto Dialer](/categories/auto-dialer) - [Contract Analytics](/categories/contract-analytics) - [Contract Lifecycle Management (CLM)](/categories/contract-lifecycle-management-clm) - [Contract Management](/categories/contract-management) - [Customer Revenue Optimization](/categories/customer-revenue-optimization) - [E-Signature](/categories/e-signature) - [Field Sales](/categories/field-sales) - [Other Sales](/categories/other-sales) - [Partnerships Management](/categories/partnerships-management) - [PreSales](/categories/presales) - [Quote Management](/categories/quote-management) - [Revenue AI Platforms](/categories/revenue-ai-platforms) - [Revenue Operations & Intelligence (RO&I)](/categories/revenue-operations-intelligence-ro-i) [Browse CRM Themes](/categories/crm/themes)