--- title: Vtiger All-In-One CRM Reviews meta_title: 'Vtiger All-In-One CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 415 reviews by the users' company size, role or industry to find out how Vtiger All-In-One CRM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 415 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Vtiger All-In-One CRM Reviews **Vendor:** Vtiger **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 415 ## About Vtiger All-In-One CRM Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth. With Vtiger, get a unified CRM to break silos and get marketing, sales, and support on the same page with a single source of truth. Deliver exceptional customer experience and support by engaging with your customers across multiple channels. Manage your work on the go with our mobile applications for both Android and iOS. ## Vtiger All-In-One CRM Pros & Cons **What users like:** - Users value the **affordability** of Vtiger All-In-One CRM, making it accessible for small organizations. (1 reviews) - Users find the **call management feature** in Vtiger CRM helpful for tracking customer interactions effectively. (1 reviews) - Users value the **customizability** of Vtiger All-In-One CRM, enabling tailored solutions for unique business needs. (1 reviews) - Users value the **customization options** in Vtiger All-In-One CRM for tracking specific customer needs effectively. (1 reviews) - Users love the **ease of use** of Vtiger All-In-One CRM, requiring no complex training for effective application. (1 reviews) - Feature Richness (1 reviews) - Flexibility (1 reviews) - Helpful (1 reviews) - Intuitive (1 reviews) - Organization Efficiency (1 reviews) **What users dislike:** - Users note a **lack of essential features** in Vtiger All-In-One CRM compared to other CRM systems like SAP. (2 reviews) - Users report **persistent bugs** and poor customer support, leading to frustrating experiences and unresolved migration issues. (1 reviews) - Users report significant **CRM issues** with Vtiger, citing poor customer service and migration errors leading to frustration. (1 reviews) - Users find Vtiger's interface **not intuitive** , complicating setup and hindering effective use of the system. (1 reviews) - Users report that Vtiger can be **not user-friendly** , citing difficulties with setup and poor customer service throughout the process. (1 reviews) - Poor Customer Support (1 reviews) - Poor Navigation (1 reviews) - Sales (1 reviews) ## Vtiger All-In-One CRM Reviews ### 1. VTiger CRM heavy user review **Rating:** 5.0/5.0 stars **Reviewed by:** John H. | Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2016 **What do you like best about Vtiger All-In-One CRM?** I like that vTiger is just a few clicks away from empowering the team. I love that you can search for anything so easily. It's a joy that you can customize it to suit your needs. So many modules, so business growth, vTiger have thought of this as we starting to use and see how much vTiger actually saves on time to make our bsuiness more streamlined. I find it easy to use and really simple in its approach to navigate **What do you dislike about Vtiger All-In-One CRM?** Price book to be upgraded so it's easy to update multiple discount structures. An section in quotes where you can choose products to be options but not added into the quote total. **Recommendations to others considering Vtiger All-In-One CRM:** - implementation of automated workflow do it straight away - engage your team to empower it as it saves on a lot of time of doing tasks by up to 90% - great tool for sales people as they are notorious for not updating proposals - see how deep you can go as its so rewarding having so many modules available to help your team and customers **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We are starting to workflow processes and this has reduced tasks by up to 90% of the time. It also creates consistency for our customer on the messages we want to convey. Ease of custom reporting I love as when your bsuiness changes so to your testing and measuring. VTiger makes you search and interrogate data with a few clicks. This has saved weeks of programming to come up with custom scripting ### 2. Excellent value. Huge suite of available modules for a very reasonable price. **Rating:** 5.0/5.0 stars **Reviewed by:** Ray M. | Business Development Manager, Fishery, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2016 **What do you like best about Vtiger All-In-One CRM?** Vtiger is very versatile. It handles B2B and B2C relationships very well. Modules can easily be added and customized to suit any business requirements. They have provided us with excellent customer service to implement the customizations we needed. **What do you dislike about Vtiger All-In-One CRM?** The print templates for invoices and other documents have a blocky or chunky feel. The print template customization interface is somewhat cumbersome to use. That said, if you are struggling with it just ask for help and they will work hard to solve any issues. **Recommendations to others considering Vtiger All-In-One CRM:** Vtiger is constantly improving. They continue to add better online support. The set up can be a bit cumbersome but they more than make up for it with excellent customer service. If you are new to CRMs I would really recommend paying for their Kickstart service. It takes you through all of the basic setup and provides your staff with the initial training on the software. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We basically had no real CRM in place. Vtiger has helped us to get a solid handle on who our clients are. It has created efficiencies in our business processes. We do things faster and better than we used to. ### 3. Amazing product with great back office support **Rating:** 4.5/5.0 stars **Reviewed by:** Rush E. S. | Chairman & CEO, Medical Devices, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2016 **What do you like best about Vtiger All-In-One CRM?** Product is very comprehensive and flexible. It is a also cost effective for start-up and early stage companies that do not want to pay $50-$200 per user per month. Have been using for over 4 years now and am confident in the support and development team. Product continues to improve and they frequently add new functionality. Easy for employees to use and understand. Other CRM products were so difficult and the learning curve was so steep that getting company wide adoption was impossible. **What do you dislike about Vtiger All-In-One CRM?** There is not too much to dislike in this product. The complex nature of a full CRM takes getting used to. Still do not have all of our permissions working as we would like, but when you have field level permission capabilities you can expect some challenges. The mobile application has gotten much better of late and promises to be a powerful tool. Still too much overhead for most phones though. **Recommendations to others considering Vtiger All-In-One CRM:** Look at total cost of ownership. Make sure that you staff will use and is comfortable with the CRM you choose. Make sure that you will not spend a fortune in time and money making the changes you want. A CRM is process and must be organic or it will not flex and grow with your organization. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Great for tracking business all the way from Campaign to Sale and then on through Support. Well organized and their global search feature is amazing. You can find anything and anyone in a second while on the phone with a customer. Makes you look like a magician. ### 4. Redline Networks' experience has been quite pleasant. Great product and responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Eric W. | Consulting Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2016 **What do you like best about Vtiger All-In-One CRM?** The product is very flexible, has integration with other business tools such as Intuit Quickbooks and the support we have received has been very responsive and with a high degree of knowledge of the product. **What do you dislike about Vtiger All-In-One CRM?** The only dislikes are with modifying templates which does require some experience with HTML. This is by no means a criticism, but it would be beneficial to have some form of a reference document explaining how to modify these and when to use various elements of HTML tables, etc. **Recommendations to others considering Vtiger All-In-One CRM:** Before you make a decision on your CRM solution, you should definitely evaluate VTiger. Their cloud solution is feature packed and hard to beat from a price/performance perspective. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Needed a CRM solution that also included a Support tool for case creation and a self service portal for customers to open and review tickets. We highly desired a solution that would integrate with Intuit Quickbooks. We are a small growing business and need to direct as much of our CapEx/OpEx to business development so we needed a solution that was reasonably priced but full of functionality that we need. VTiger meets all of our requirements, has been easy to configure and maintain and allows us to focus more time on our customers. ### 5. Superb CRM with amazing support. **Rating:** 5.0/5.0 stars **Reviewed by:** Martin R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2016 **What do you like best about Vtiger All-In-One CRM?** As a fast growing non-profit charity, we desperatley needed a client database but didn't have the money to spend on one of the better known CRM's, so our IT guy suggested Vtiger. Having used many programs over the years, including Salesforce, I personally found Vtiger to have all the features I actually used in any other program and it does everything we need it to do and way more than we utilize. One of the key features for us is the ability to customize so much.of the layout etc. Oh, and you can't forget the ridiculously low price or the exceptional support we've received either. **What do you dislike about Vtiger All-In-One CRM?** I couldn't make much progress with linking Vtiger to Offrice 365 in the way it does with Outlook 13, but I gave up on 365 anyway. Possibly better integration with Sage would please our accounts dept, but no doubt this is something being worked on. **Recommendations to others considering Vtiger All-In-One CRM:** I can't recommend Vtiger highly enough. Ok, yes we may not make use of all the features and therefore can't comment on its comparison with other CRM's in those areas, but I can comment on how much easier to use Vtiger is compared to Salesforce and having been part of a large multinational that spent thousands of dollars on a company wide deployment of Salesforce only to have it all be discarded after a very short time, I would say that they would have been better spending far less on Vtiger to get a robust and dynamic tool for the sales team to use. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Enquiry management and contact database. Internal emails. Makes us much more efficient. ### 6. CRM but also POS & Inventory **Rating:** 4.0/5.0 stars **Reviewed by:** Thiha A. | Managing Director, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2016 **What do you like best about Vtiger All-In-One CRM?** I like this software too much because i can not only use as CRM apps but also as POS and inventory by modifying a bit. The best features I like are " customization for most of the menu and data field" and supporting team services. Whenever i have a problem or issue with how to customize, support teams are ready to answer me within a short time. Thank you very much Vtiger Team. **What do you dislike about Vtiger All-In-One CRM?** In order to know inventory value and inventory level, it is still a bit complicated to get report. **Recommendations to others considering Vtiger All-In-One CRM:** This is really a value pricing application. You should use this software mainly because of feeling willingness to help from support team. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Remote management to multi branch. Modifying our own system all the time made headache to developer before buying this apps. ### 7. so helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2016 **What do you like best about Vtiger All-In-One CRM?** the flexibility it provides and the support technicians **What do you dislike about Vtiger All-In-One CRM?** sometimes its difficult to make changes or customizations. I cant find the way. The con to the flexibility. **Recommendations to others considering Vtiger All-In-One CRM:** easy to implement easy to use flexible you can customise it **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** database control and action ### 8. Very helpful with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Nichola M. | Office Administrator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2016 **What do you like best about Vtiger All-In-One CRM?** I like how easy everything links together, from this I am able to produce insightful reports to help all aspects of the company. The live chat its self is very helpful also, I have used this for direction around the system when the upgrade came. Emailing support is extremely useful, I believe the staff are extremely knowledgeable on the product and this shows through their ability to help over live chat or screen sharing. **What do you dislike about Vtiger All-In-One CRM?** I know others in the company have found dislikes but with further training they have started to understand and have become more in-tune with VTiger, but myself, I don't have any. **Recommendations to others considering Vtiger All-In-One CRM:** Use the support system fully. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Creating smoother processes for customer service, sales and finance. The benefits have been creating workflows with auto calendar entries, sales reports and syncing our invoice system with VTiger. ### 9. Operations Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2017 **What do you like best about Vtiger All-In-One CRM?** I like that the system is very user friendly and all aspects link to each other. **What do you dislike about Vtiger All-In-One CRM?** Currently there is nothing I dislike of the product. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Communication is excellent between all the departments in the company. ### 10. Quick and perfectly solved **Rating:** 3.5/5.0 stars **Reviewed by:** Jan D. | Director, Renewables & Environment, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2016 **What do you like best about Vtiger All-In-One CRM?** Service with help. Programm is really easy for users **What do you dislike about Vtiger All-In-One CRM?** We wanted to use this for orderprogram. Sometimes we need to do concessions **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Getting information about our clientele. Working with more than one colleague on 1 programm. ### 11. V Tiger is an Excellent, customisable system **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Managing Director, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2016 **What do you like best about Vtiger All-In-One CRM?** We have been using V Tiger now for just over 4 months and it is am absolutely superb system. The reporting and filtering facilities in particular are excellent. We have had to heavily adapt the system to meet our needs which it has done to very good effect and enabled us to extend its use beyond our intention to a full business management system. Support has been essential to us and has been excellent - politely helpful and friendly - even when our lack of understanding has been close to stupid. **What do you dislike about Vtiger All-In-One CRM?** Very little. We would like to see Spreadsheet templates as well as Word templates so that invoices, for example, can be properly calculated **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** With V Tiger, we are now able to fully manage our business, from prospect to order completion and create reports to cover virtually all aspects of the business ### 12. Very flexible CRM system **Rating:** 4.5/5.0 stars **Reviewed by:** Josefin T. | Sales Manager, Medical Devices, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2016 **What do you like best about Vtiger All-In-One CRM?** The system is very flexible and can be adapted to the specific needs of your company. Many recurrent tasks can be automated which saves time for the users. Incoming and outgoing e-mails can automatically be added to the system. The support team is always very quick to respond to questions and implement requested changes. **What do you dislike about Vtiger All-In-One CRM?** The system has since the major update late 2015 been a bit slow, in terms of time for loading the webpages. Hopefully this will be fixed soon. **Recommendations to others considering Vtiger All-In-One CRM:** We evaluated a number of different online based CRM systems before choosing vtiger, but none was a flexible and also affordable as vtiger. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We have found an easy way to collect, store and organize all customer related data in one place; from organizations and contact persons to customer prospects and corresponding e-mails. ### 13. Excellent CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2016 **What do you like best about Vtiger All-In-One CRM?** Intuitive, dynamic, simple, expandable, full, integrated with ERP **What do you dislike about Vtiger All-In-One CRM?** the billing module is too simplified, better to rely on specific software **Recommendations to others considering Vtiger All-In-One CRM:** really very useful for marketing campaigns **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Complete control of the customers. Very useful for marketing and lead generation ### 14. Outstanding Technical Support Resources Included for FREE w/ On Line Version **Rating:** 4.5/5.0 stars **Reviewed by:** John A. | Enterprise Sales Director, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2016 **What do you like best about Vtiger All-In-One CRM?** customization, cost effective for startup **What do you dislike about Vtiger All-In-One CRM?** online version not as customizable as Open source version but benefits to both **Recommendations to others considering Vtiger All-In-One CRM:** reviewed everyone before choosing hands down this is the best of breed. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** workflow, project management, sales lead flow ### 15. Vtiger Our work in progress **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2016 **What do you like best about Vtiger All-In-One CRM?** Vtiger allows my employees to work within all one program. We previously were working out of 4 different programs to allow communication for production from the sales team. Allowing us to work in one program has reduced our error, we are now able to track our errors when they do happen. We are able to communicate in one place without loosing details or time searching for information. It is has reduced our data entry times because we are no longer in 4 places with information that has to match. **What do you dislike about Vtiger All-In-One CRM?** I wish vtiger allowed for a better comprehensive inventory processes. We seem to only be able to create the Purchase Orders for suppliers but we are not able to receive properly. If we do not receive all of the items we ordered on a purchase order we are not able to see back ordered items. Another feature I wish was better was the payment, credits, and refund processes on invoices. We've had several instances where we've had to give a refund or have a credit on a customer's profile, but we are not able to show transactions of money. If we give a refund the only option for us is to delete a payment, which does not work for our accounting software it speaks to because we have to show the exchange of money for our bank account reconciliations. We also had customers over pay on an invoice and leave the balance with us for a period of time, we've had to track this in a different program all together which creates a little extra work because you never know who has a credit on their account if the customer doesn't bring up the credit then it is swept under the rug. The reason begin is the credit is tracked in our accounting software, not everyone has access to those figures. I would also like to see a feature that blocks the invoices from selling items below purchased pricing. We are experiencing problems were deals are being cut and we are underselling products. **Recommendations to others considering Vtiger All-In-One CRM:** Be aware that inventory and invoicing are good at what they offer but to strictly use this program for certain things are just not available. Invoicing- not able to show refunds and credits on customer accounts. Inventory - not able to receive on a purchase order. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We have reduced our data entry times by reducing the amount of programs we are working in. We have also reduced the errors from entering multiple times in different programs. Some information was not being carried over when it was being reentered. With a little bit of light inventory systems we have been able to start with part numbers and slowly realize we need a more robust program. ### 16. Fantastic product, easy to use for beginners, very powerful for advanced users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2016 **What do you like best about Vtiger All-In-One CRM?** the flexibility and ease of use. When it comes to more advanced features and customisation, V-tiger can fill that need as well **What do you dislike about Vtiger All-In-One CRM?** Since we started to use it... nothing so far **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Funnel management and trouble ticket management. History, tracking,... this is fantastic ### 17. Great interface with emailing, marketing and client organizations. Very user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey J. N. | Regional Vice President - Midwest, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2016 **What do you like best about Vtiger All-In-One CRM?** Search engine to create marketing lists, campaigns and email targeted blasts. The Dashboard and Reports keep you focused and organized to keep hunting and selling. **What do you dislike about Vtiger All-In-One CRM?** I have not found anything that I have disliked yet. **Recommendations to others considering Vtiger All-In-One CRM:** Must try it, spend a couple of hours with it and you and your company will not be able to live without it. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Not having to do double entry, organization is a must, and the email campaigns are simple to set-up. Synchronizing with your emails will keep you focused and organized while you are on the road traveling to potential clients. ### 18. Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2016 **What do you like best about Vtiger All-In-One CRM?** The VTiger Support staff are knowledgeable, always available and ready to help. I have used a number of CRM solutions and have yet to come across one that rivals VTiger support. **What do you dislike about Vtiger All-In-One CRM?** You need to be precise with your query, however I understand that this is required to quickly and efficiently troubleshoot the problem. **Recommendations to others considering Vtiger All-In-One CRM:** Go for the paid, cloud version. We hesitated and now there is no turning back. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Customer relationship management. ### 19. Limited Reporting Abilities **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2016 **What do you like best about Vtiger All-In-One CRM?** There is some customization that is available which is helpful because we do have some specific needs that require segmentation. **What do you dislike about Vtiger All-In-One CRM?** The difficulty in reporting capabilities make this software incredibly difficult. There is no easy way to pull reports **Recommendations to others considering Vtiger All-In-One CRM:** Make sure that the required features are available and no other features are needed. VTiger is a very basic CRM, without the usability that one would expect from a basic software. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** VTiger is mainly used for creating quotes to send to potential customers ### 20. Vtiger CRM is a great management system that is easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Zachery B. | Data Management, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2016 **What do you like best about Vtiger All-In-One CRM?** The advanced filtering system that allows you to select different parts of the system and search by queries, for example searching for leads that are from a certain source and were uploaded by the 1st of Jan. You can also select which fields you would like to be displayed when showing the results. **What do you dislike about Vtiger All-In-One CRM?** Sometimes when i have a busy schedule and add all of my tasks to the calendar as well as my work colleagues, it is very messy and can be difficult to see, especially if the tasks are just 5 minutes long as it can be difficult to read when displayed on the calendar. **Recommendations to others considering Vtiger All-In-One CRM:** Vtiger CRM has a handy tutorial to help you get the most out of the system, gradually make your way through the system and if you need help the support is always on hand. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** I have been using Vtiger CRM to store and manage company details so my colleagues can contact them. This would consist of importing/exporting company details, creating reports, making sure all data is up to date. ### 21. Top CRM with great customer experience and product support **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander G. | Vice President & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2015 **What do you like best about Vtiger All-In-One CRM?** vTiger has meant for our business the ability to grow our customer base without the need of growing proportionally internally. The highlights of our business relationship with vTiger has been: - Configuration of the entire platform to meet of specific business needs - Workflows and automation of business processes and rules - Superb Customer Support - All-in-one feature rich CRM platform priced like no other **What do you dislike about Vtiger All-In-One CRM?** Mobile access is on the works, wish it was there completely and integration with more online applications like Zopim. They recently did integrate chat with Olark but we use Zopim. **Recommendations to others considering Vtiger All-In-One CRM:** Let me start by saying that vTiger is hands down one of the best customer service oriented companies I’ve interacted with, even when they were starting out! and this gives me very good levels of tranquility everyday. Additionally we see every two to three weeks improvements on the platform, I mean updates, bug fixes, and additional functionality. You know they (vTiger personnel) are at it, working hard to have the best business resources for their customers ASAP. We feel like an investor on technology more than a customer of vTiger, because we can see and feel the fruit of our investment. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Today we use about 60% of vTigers features and functionality and we feel that we are at 110% delivery with only 50% capacity in our resources. This is what vTiger means to us, the ability to grow without having to invest proportionally in more internal resources. The amount of changes and customization’s we’ve done to vTiger is outstanding and this is only possible because of the flexibility of the platform. Currently we have more than 50+ workflows, 100+ reports, 30+ custom fields, Email Marketing Campaigns and Autoresponders. One of the highlights was the ability to share reporting information with our Manufacturing partners about our pipeline specific to each partner. ### 22. Vtiger CRM Solution is low cost, user-friendly and quick to deploy CRM software solution **Rating:** 5.0/5.0 stars **Reviewed by:** Palak H. | Marketing Department, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2016 **What do you like best about Vtiger All-In-One CRM?** Vtiger CRM offers a user-friendly platform to manage customer relationships on the go. It helps to easily manage distinct customer relationships within the system. Whether you're logging calls, registering opportunities, emails, or personal interactions, the software makes it extremely simple to keep track of the salespersons day-to-day activities. Ticket Module has helped us to manager after sales service seamlessly. **What do you dislike about Vtiger All-In-One CRM?** Dashboard Reports chart needs to have more filter options. **Recommendations to others considering Vtiger All-In-One CRM:** Perfect CRM Solution which is user friendly and cost-effective. Support team is excellent which has helped us in easy implementation. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Sales review and reporting were done on excel prior to Vtiger. After usi ### 23. Wonderful CRM Software and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Damien M. | Operations Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2016 **What do you like best about Vtiger All-In-One CRM?** We keep track of our entire customer base with Vtiger and seldom have any issues. If we need to contact support and they answer the phone and take care of any issue right away. Wonderful product and excellent support. **What do you dislike about Vtiger All-In-One CRM?** I have no complaints about this product or the support. **Recommendations to others considering Vtiger All-In-One CRM:** This is the best CRM product we could find. Functionality, dependability and affordability without sacrificing anything was key to our decision to use and keep using this product! **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Customer tracking and we can self manage the software easily. We keep track of customer issues using the ticketing system and the sky is the limit on reporting tools. ### 24. Managing sales and clients efficiently but not only **Rating:** 5.0/5.0 stars **Reviewed by:** Adrien L. | Ingénieur, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2016 **What do you like best about Vtiger All-In-One CRM?** - The customisation possibilities : thanks to the workflow system, print template and module builder option you can adapt a standard VTiger distribution to very specific needs. **What do you dislike about Vtiger All-In-One CRM?** - Having access to some low-level tools would be a plus (beeing able to run sql requests, having more features in reports etc.) **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** - Integration of the different phases of our activity : from leads to facturation (integrating the service itself inbetween). ### 25. Great CRM software and nice user experience **Rating:** 4.5/5.0 stars **Reviewed by:** Gigi C. | Assistant Manager, Mechanical or Industrial Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2016 **What do you like best about Vtiger All-In-One CRM?** Friendly UI, useful custom settings, and prompt online customer service. **What do you dislike about Vtiger All-In-One CRM?** Translation of the User Interface needs to be upgraded. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Vtiger makes the communications among our team more efficient. And customer manamgement becomes more easy and controllable. ### 26. AMAZING CUSTOMER SERVICE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2016 **What do you like best about Vtiger All-In-One CRM?** This company by far has the best customer service I have ever delt with. We always get a fast response, and they make it so easy to contact them! Just a quick online chat and your good to go! Thanks again Vtiger! julia **What do you dislike about Vtiger All-In-One CRM?** I have no issues with Vtiger! This team requires quality customer service. There's times where the program acts up but Vtiger always resolves the issues right away,. **Recommendations to others considering Vtiger All-In-One CRM:** You will never get quality Customer service like this company provides. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We currently use the data base to save our files and We saved a lot of time with populating letters, creating templates and sending emails. We diffidently save time with this program. ### 27. Great CRM with unlimited functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Steve S. | CEO, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2016 **What do you like best about Vtiger All-In-One CRM?** Vtiger enables us to effortlessly generate and manage campaigns and lead generation projects. The system allowed us to integrate our lead capture fields directly and automated responses ensured that we are able to nurture every lead. As we grow Vtigers additional functionality will ensure we scale easily. **What do you dislike about Vtiger All-In-One CRM?** Would like to see more assistance with initial setup and functionality. **Recommendations to others considering Vtiger All-In-One CRM:** All the functionality and more that you would require from a CRM. The system over delivers compared to most at a fraction of competitor cost **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Automation of lead generation and nurturing ### 28. a CRM for users from a small team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2016 **What do you like best about Vtiger All-In-One CRM?** Before switching to this CRM we evaluated it comparing it with about 5 other tools. This was the tool that scored highest when it comes to email integration, data base management and price. This is why we chose VTiger for our primery CRM tool. **What do you dislike about Vtiger All-In-One CRM?** I do not like it that I have to change my password very often. **Recommendations to others considering Vtiger All-In-One CRM:** This CRM got highest score when comparing it with other CRMs due to it email integration and price **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Managing data, gathering contact information at the same place where everyone can access it. ### 29. Vtiger CRM after 6 month of use **Rating:** 4.0/5.0 stars **Reviewed by:** María Jesús d. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2016 **What do you like best about Vtiger All-In-One CRM?** The system is clear and easy to understand. **What do you dislike about Vtiger All-In-One CRM?** The calendar. When opening every single day the application, I will prefer to see just a list of the task and events I had planed for the day. The current view is not the most useful in my opinion. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We receive a lot of enquiries asking for our projects or suggesting new ones. The benefit I have realized is that now all these enquiries has been treated, qualified and now the data base is clear and ready to work with them. We have an easy process to work with the leads and give them just what they need. ### 30. Great piece of software **Rating:** 5.0/5.0 stars **Reviewed by:** Mario D. | VP of technology, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2016 **What do you like best about Vtiger All-In-One CRM?** We decided to get into Vtiger after a deep research along the extensive offer of CRM products in the market, we evaluated price, software adaptability, user interface (must be friendly), short learning curve, and we found that vtiger was a great alternative user/month price. **What do you dislike about Vtiger All-In-One CRM?** Vtiger should improve integration with other apps, the offer is not as large that the offer of other software like salesforce. **Recommendations to others considering Vtiger All-In-One CRM:** Don´t even thinking about it, custome rservices is great! and also the software. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Sales funnel, email automation, sales workflow ### 31. My Personalizd CRM - VTiger **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2016 **What do you like best about Vtiger All-In-One CRM?** Customization as per the requirement is the best part in addition to things like easy to understand and implement, accessible through mobile apps, etc. Support for customization and knowledge us shared by support staff is excellent. This helps for SMB organisation like us. Great Product. **What do you dislike about Vtiger All-In-One CRM?** Conditional formatting is a bit problematic stuff with this. There is no pick list to display when we do some conditional formatting so understanding the thing at that moment becomes difficult. However, inventory module for stock management can be better for fast movement of good in and out from different stores. **Recommendations to others considering Vtiger All-In-One CRM:** Vtiger has a great quality of getting customized so that every customer can use it as per their requirement and can have a great CRM in the organization. We appreciate this quality the most. Moreover the support team is an excellent one and leaves no stone unturned to help in solving any query as soon as possible. The software is so easy to use that even a novice can understand it in quick time and start executing things here. It is made for SMB for sure. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We are able to manage database efficiently with the help of this software. Also bulk email marketing is a great thing that we are utilizing at the moment with just a single click. We also using for CRM and projects management along with cases and tickets for servicing. It useful to organise the contacts mapped with Organization heads. ### 32. All in one system for CRM and accounting **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2016 **What do you like best about Vtiger All-In-One CRM?** Modern user interface One system to generate opps, quotas and invoices **What do you dislike about Vtiger All-In-One CRM?** Too many navigation tools and areas on one screen, structure could be more user friendly Not enough options to customize Easy options for controlling payment on invoices, revenue etc. are missing **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** With vtiger we now have one system, where we have any information regarding the sales process in one place. Redundancies are gone. ### 33. Great Product- Even more amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2016 **What do you like best about Vtiger All-In-One CRM?** vTiger is a very complete and cost effective solution that stands up with the best. I've used Netsuite, Salesforce, Zoho, and others and this has been the simplest experience. Not to metion a great support team who was able to get me going very quickly. **What do you dislike about Vtiger All-In-One CRM?** Had some challenges importing tasks but got through it with the help of a wonderful support crew. **Recommendations to others considering Vtiger All-In-One CRM:** Best bang for buck with all the bells and whistles of CRMs costing 3 times the price if not more. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We are a new startup and from scheduling activities, to keeping track of invoices, quotes, calendars, etc... vTiger makes it easy. ### 34. Excellent product ! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2016 **What do you like best about Vtiger All-In-One CRM?** The web interface is great. I like how it is easy to manage opportunities, deal and quotations. The web services are great too. I use them for newsletters and seminar registrations. I like the simplicity and the easiness of the customization settings. A really good price/functionalities ratio. Overall support is good. **What do you dislike about Vtiger All-In-One CRM?** The IOS applications are useless. They are very poor designed and almost unusable. This is not an issue has I mainly use the web GUI **Recommendations to others considering Vtiger All-In-One CRM:** Current version is stable and really good. But not suitable if you need a mobile application. The web GUI is very good. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** I mainly used for deal and quotation. I could send a quote in minutes using this system and link my customer emails to the company contacts with a click. This product cleary speed up my business answer with incredible values. ### 35. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2016 **What do you like best about Vtiger All-In-One CRM?** The support and help that we receive from vtiger is excellent. They sort any problems out very quickly and are happy to sit and explain things that are difficult to understand. **What do you dislike about Vtiger All-In-One CRM?** I really like vtiger on most levels- Maybe they need to have more features like salesforce has but you can see vtiger is developing which is great **Recommendations to others considering Vtiger All-In-One CRM:** Being able to track times that certain fields are being updated as modified time changes all the time **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Organisation has become a lot easier since using vtiger. It is easier to track performance of work Reports are great and easy to run ### 36. The best platform for email campaigns. **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Web Developer & Administrator, Website Manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2016 **What do you like best about Vtiger All-In-One CRM?** The ease of importing data, adding fields, and searching in the database. Also the ease of creating an email campaign and keeping track of it. Very thoughtful design. **What do you dislike about Vtiger All-In-One CRM?** I don't really dislike any part of it as it all works pretty easy. **Recommendations to others considering Vtiger All-In-One CRM:** Best option around. You won't be sorry. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Managing email lists and email campaigns. ### 37. SIMPLE AND CUSTOMIZABLE CRM for all SME's **Rating:** 4.5/5.0 stars **Reviewed by:** Julie K. | Marketing Director, Leisure, Travel & Tourism, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2016 **What do you like best about Vtiger All-In-One CRM?** Our account manager Sandeep is fantastic. Great customer service - always there to help! **What do you dislike about Vtiger All-In-One CRM?** It would be great if they had a physical office in New York so we could do face to face training. Although we use Skype a lot with them so that really gets over that hurdle. **Recommendations to others considering Vtiger All-In-One CRM:** Great for SMEs - price point is good and they are continually bringing out new product features that enhance the overall benefits of the CRM system. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Utilizing our customer information. Streamlining the sales process and using VTiger to create customized reports saves our sales team a huge amount of time. ### 38. Countinious improvment since the beginning of the paid version **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2016 **What do you like best about Vtiger All-In-One CRM?** - vTiger is not anymore a simple CRM. We have many modules available, a nice UI, customizable workflows, nice reports (dashboard, charts) - We are able to drive most parts of our business with vTiger (we do B2B software sales). - Overall support is very good **What do you dislike about Vtiger All-In-One CRM?** - Mobile app is old & too basic... - Print Templates customization could be improved and more easy to use. A more detailed documentation on this module would be welcomed. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** - We spent time to customize "Print Templates" and we are now able to generate automatically all our quotes, order acknowledgments, invoices, delivery notes in French and in English... We save a lot time and money. - Detailled reports allow to track our leads and sales in a very efficient way ### 39. VTiger has made managing our prospects and customers easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2015 **What do you like best about Vtiger All-In-One CRM?** Vtiger is accessible and easy to use. We have highly customised the modules, workflows and templates to automate multiple processes in our business, that were previously manual. This has greatly reduced the margin for error in managing sales, as well as providing better service to our existing customers. **What do you dislike about Vtiger All-In-One CRM?** It would be great to have a "reset filters" button on search screen. The mobile app would be better if it had the full functionality of being able to convert leads. **Recommendations to others considering Vtiger All-In-One CRM:** Vtiger is a simple and highly customisable solution for managing data in your business. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Sales people can manage their pipelines and follow ups more effectively. Sales projections are more accurate. We are managing our serialised product lines more efficiently. We have reduced the number of manual steps required in the administration process of sales and asset management. ### 40. very good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2016 **What do you like best about Vtiger All-In-One CRM?** possibility to create quotes, emailing marketing and diferenciation between products and services. **What do you dislike about Vtiger All-In-One CRM?** a bit difficult to understand the workflow **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** quotes ### 41. Vtiger Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2016 **What do you like best about Vtiger All-In-One CRM?** New Cases module that allows tracking of issues vs. a SLA with your customer. Customisability of workflows to create new items/contact and notifications of this to customer/sales/support. **What do you dislike about Vtiger All-In-One CRM?** No human resource management. The Android application is not good. **Recommendations to others considering Vtiger All-In-One CRM:** Great for streamlining quote to sales and following this up with support(issue tracking). **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Asset/Issue tracking, project management also made easy as I can automate tasks based on certain criteria for each project. ### 42. A hugely under-rated CRM system **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas O. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2015 **What do you like best about Vtiger All-In-One CRM?** It is very robust and logical to use, giving the user access to the underlying power without having to learn the complexity. I had really struggled with SugarCRM CE and Vtiger completely solved the issues I was struggling with which were essentially usability issues. As a bonus Vtiger has a growing list of features including its email campaigns which actually make mass mailings cheaper than using MailChimp. The support is very good with assistance for first time users and both Chat and Email support available in a timely fashion. Vtiger deserves to be rated much higher in comparison with other CRM systems, many of which I have tried. **What do you dislike about Vtiger All-In-One CRM?** I find the mobile App disappointing because it requires a large number of fields to be completed correctly when adding something as simple as an appointment, but it is OK from the point of view of delivering data that has already been entered. They need to make data entry on the App no more complex than it is on rival systems such as Apple's calendar interface. **Recommendations to others considering Vtiger All-In-One CRM:** Definitely worth a look as they have a free trial. One of the most impressive data import systems I have experienced, its eats up what you throw at it with very little effort. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** The ability to segment large lists into dynamic views is very useful because it means those lists remain current as the underlying data changes. You can use the views that you have already created in your email marketing campaigns which saves a lot of time. So the software streamlines workflows that would be very difficult to manage in traditional list based systems like MailChimp or spreadsheets. ### 43. VTiger Review from Contus **Rating:** 4.0/5.0 stars **Reviewed by:** Sriram M. | Co-founder and MD, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2015 **What do you like best about Vtiger All-In-One CRM?** What I like about VTiger CRM is the ablity to do detailed workflow customization. I have 30 member sales and marketing team with the combination both inside sales, inbound marketing and the pre-sales teams. All three teams has a unique flow from leads to opportunity funneling . Most of the SaaS based CRM does not support this process efficiently except for sales force and the next best thing I like about it is the price and value for money. **What do you dislike about Vtiger All-In-One CRM?** Tough I don't say I dislike but User interface of the CRM can be improved to match the current trends. I think their mobile app can do much more than what it is doing now. **Recommendations to others considering Vtiger All-In-One CRM:** If you are looking for alternative CRM solution for Sale force at a very good price, then VTiger can you be your choice. In my experience with the CRM in the last 2 years, They maintained 99% up-time and support is definitely very responsive and good. They also constantly update the features as well. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** With Vtiger, Contus is now able to track 100 percent of the leads that come in, which has led to a 30 percent increase in conversion rates in just three months. Before Vtiger, Contus was pulling in approximately $130,000-$140,000 per month. Now, this figure is approximately $220,000-$300,000 per month. with the pipeline of 3 million dollars all the time. ### 44. Overall it's good, quite similar to others though **Rating:** 3.5/5.0 stars **Reviewed by:** Eran Y. | Project Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2015 **What do you like best about Vtiger All-In-One CRM?** I like the simplicity. Looks very much like SugarCRM btw. Integrates with many other tools. **What do you dislike about Vtiger All-In-One CRM?** It's not as fun and engaging as other, newer CRMs. But's it's ok. **Recommendations to others considering Vtiger All-In-One CRM:** Nothing specific to recommend expect for, perhaps, training for whoever uses it. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Handling clients. Managing lists. ### 45. Excellent support and Great CRM product that comes with Great Price !! **Rating:** 5.0/5.0 stars **Reviewed by:** AKG M. | Internet Marketing Consultant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2015 **What do you like best about Vtiger All-In-One CRM?** I like various features like management of contacts, dialogues, invoicing and its integration, product and services modules, Payment module integration, Bookkeeping, ticketing and more. **What do you dislike about Vtiger All-In-One CRM?** Mass editing of the leads and contacts for salutation. **Recommendations to others considering Vtiger All-In-One CRM:** This product is very good and very reasonable price. It does the job like big CRM products. They have enhanced this product to such a level that it will be reaching # 1 spot in no time. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We are maintaining our database and managing track of all communication for all our contacts. Invoicing and process email via payment gateway portal. Opportunity tracking and follow up schedule. Keeping project on track with appropriate ticketing and reminder. It has a cool dashboard to view all progress at glance. ### 46. Fantastic service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2016 **What do you like best about Vtiger All-In-One CRM?** The customer service was fantastic, when I encountered a problem, I reached out through their chat platform they were incredibly helpful and actually fixed it for me, nearly instantly. **What do you dislike about Vtiger All-In-One CRM?** Takes some getting used to. But once grasped, it's incredibly functional **Recommendations to others considering Vtiger All-In-One CRM:** If you don't use this platform, you're crazy. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** I have solved all of my customer relations problems. I now have a full and complete way to engage them. ### 47. APi's Experience Of Vtiger **Rating:** 3.5/5.0 stars **Reviewed by:** Cath M. | Assistant to the Director, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2015 **What do you like best about Vtiger All-In-One CRM?** Customer service team work hard to support a developing software. Simplicity of software. **What do you dislike about Vtiger All-In-One CRM?** Lack of changeability and depth. This field can't have too short a value! Of course a comment can be less than 40 characters.... **Recommendations to others considering Vtiger All-In-One CRM:** Go ahead, but expect to be collaborative as vtiger is a work in progress. The team are great to work with. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We are a growing company without the budget for the market leading software. We need to solve problems such as data analysis, sales pipeline and so on; then we need to also have a core software base which helps across the business - we use Vtiger for much more than just sales. Vtiger need to recognise this opportunity more and have a collaborative communications and development strategy alongside their customers - their software has potential to be a core business tool for SMEs to develop, but only if they really work with customers. ### 48. Very flexible CRM/ERP with amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2015 **What do you like best about Vtiger All-In-One CRM?** The support is very good always trying to help. I have improve the use of the application and the users likeness to the aplication thanks to the good tips and solutions of the support. Also, throw the time you can see how Vtiger gets improve because they have very good communication channel. **What do you dislike about Vtiger All-In-One CRM?** The flexibility of Vtiger some times makes that they don´t have all the features one need for solving the business problem. **Recommendations to others considering Vtiger All-In-One CRM:** This is a very good CRM/ERP with amazing support. From the day one, they always have been improving Vtiger and having more and more features. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** We manage the operation of a transport company. We do all the operation, around twenty per day, of the transportation of products around Chile. The benefits Vtiger gives to the business its that we can manage all the information in the same place, so we can have all our business rules execute and improve the communication within the organization and to the clients. ### 49. The total business application **Rating:** 4.5/5.0 stars **Reviewed by:** Salvador A. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2015 **What do you like best about Vtiger All-In-One CRM?** Most applications are only covering limited features. All modules availble at Vtiger allow your company to resolve most of their business needs. Also it is very easy to configure and personalize Vtiger for every business requirements. It is very useful its API and the large numbers of third applications you can integrate. **What do you dislike about Vtiger All-In-One CRM?** They have only three plans available, so every user has to pay for more modules that he/she maybe is going to work with. **Recommendations to others considering Vtiger All-In-One CRM:** Vtiger includes very important features not only for business, but also for CTO: security, availability, administration, adaptation, easy to grow. It is also really useful to feel secure about Vtiger as company, as senior player in CRM market, your business will be managing its core with a strong company with no risk of fail. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** Services companies can resolve its business requirements inside an only workspace. As every person in the company in the company is working with Vtiger is esaier the knowledge curve ### 50. Best CRM application for integrating the various functions of your business from Sales to Projects **Rating:** 4.5/5.0 stars **Reviewed by:** Satyaprakash R N. | Co-Founder and Head - IT & Operations, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2015 **What do you like best about Vtiger All-In-One CRM?** - User friendly interface - Integration of various functionalities from Marketing to Sales to Customer Support to Projects to Inventory to Reporting - Lots of Office automation features viz. Mail Manager, Calendar, Documents Storage, - Integration with QuickBooks and other third party software - Ease of navigation across modules - Soft on the eyes - Excellent Layout - Module Builder, an awesome way to create your own home-grown applications inside the CRM With this, many of the organizational business needs can be met with easy-to-go methodologies and approach. Vtiger has hit upon a unique application model, which blends together various company processes. **What do you dislike about Vtiger All-In-One CRM?** Some issues with importing Business card reader into Android mobile phone, and reporting can be improved upon. **Recommendations to others considering Vtiger All-In-One CRM:** If one is evaluating at having various processes at a single place for this price, look no further. Vtiger is the place to go. **What problems is Vtiger All-In-One CRM solving and how is that benefiting you?** - We are enabling businesses to shift their unorganized data in Excel files to organized system wherein they have total control of their data and more importantly, it is one place to go for all areas of your business. - Helping our Customers adopt standard customer related strategies and devise new ways of attracting customers, also retaining them. - Benefits realized include faster retrieval of data, direct web-to-lead data transfer, document storage at one place, streamlining of data in one place and having your different systems data in one place ## Vtiger All-In-One CRM Discussions - [How can this crm be easily automated?](https://www.g2.com/discussions/50909-how-can-this-crm-be-easily-automated) - 1 comment, 1 upvote - [Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?](https://www.g2.com/discussions/24997-is-there-any-development-ongoing-to-allow-prospecting-lists-to-be-imported-instead-of-just-created-via-filter) - 2 comments, 1 upvote - [Whats the best way to advertise this product to my boss so that our company can switch to vtiger](https://www.g2.com/discussions/13339-whats-the-best-way-to-advertise-this-product-to-my-boss-so-that-our-company-can-switch-to-vtiger) - 2 comments, 1 upvote - [How do companies typically use PRODUCT?](https://www.g2.com/discussions/usage-185a3a44-b31c-4998-8a2b-0366b7e4618f) - 2 comments, 1 upvote - [What industries or companies use PRODUCT?](https://www.g2.com/discussions/industry-16c22955-3416-4732-949d-7c3c2d4cd626) - 1 comment, 1 upvote - [View Vtiger All-In-One CRM pricing details and edition comparison](https://www.g2.com/products/vtiger-all-in-one-crm/reviews?page=8&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+00%3A19%3A07+-0500&secure%5Bsession_id%5D=2a45fae9-c18b-446b-b1f8-d3c9b40e5f96&secure%5Btoken%5D=aa9d81fbcde6c8bb655bd04e5ca9cfe59107065ca507cbfb1f09796075ae265b&format=llm_user) ## Vtiger All-In-One CRM Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Vtiger All-In-One CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **Relationship Management - Insurance CRM** - Renewal Management - Client Communication Tools - Lead Tracking - Contact Management - Winbacks - Communication History - Activity Management - Reputation Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Generative AI** - AI Text Generation - AI Text Summarization **Follow up Automation - Insurance CRM** - Automated Follow-Ups - Marketing Campaigns **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Document Management - Insurance CRM** - Documentation handling **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Integrations & Reports - Insurance CRM** - Integrations - Reporting & Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards ## Top Vtiger All-In-One CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,276 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,834 reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) - 4.1/5.0 (575 reviews)