Best Software for Enterprise Business
2023
Nothing but the best software. G2 is proud to share our 2023 list of the Best Software for Enterprise Business
Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace. Based on honest reviews and ratings from our G2 users this year, this list features the top software products found on G2.
Top 5 Best Software for Enterprise Business:
Best Software Products / Products for Enterprise
1
Seismic Enablement Cloud
Sales Enablement
Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates.
Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates.
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Highest Satisfaction Products 2023
Best Software Products 2023
Best Products for Mid-Market 2023
EMEA Leader Sales Enablement Winter 2024
Americas Leader Sales Enablement Winter 2024
Latin America Leader Sales Enablement Winter 2024
Europe Leader Sales Enablement Winter 2024
2
Mindtickle
Sales Training and Onboarding
Mindtickle is the revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This yea
Mindtickle is the revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This yea
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Best Sales Products 2023
Highest Satisfaction Products 2023
Best Software Products 2023
Implementation Leader Sales Training and Onboarding Winter 2024
Asia Leader Sales Training and Onboarding Winter 2024
Relationship Leader Sales Training and Onboarding Winter 2024
Asia Pacific Leader Sales Training and Onboarding Winter 2024
Europe Leader Sales Training and Onboarding Winter 2024
3
Zendesk for Customer Service
Help Desk
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro
Reviews
Categories
G2 Awards
Best Software Products 2023
Best Customer Service Products 2023
Best Products for Mid-Market 2023
Best Products for Small Business 2023
Best Products for Enterprise 2023
Highest Satisfaction Products 2023
Best Analytics and AI Products 2023
Southeast Asia Leader Social Customer Service Winter 2024
Europe Leader Social Customer Service Winter 2024
4
Confluence
Knowledge Base
Give your team one place to share, find, and collaborate on information they need to get work done.
Give your team one place to share, find, and collaborate on information they need to get work done.
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Best Software Products 2023
Best Products for Mid-Market 2023
Highest Satisfaction Products 2023
India Leader Knowledge Base Winter 2024
EMEA Leader Knowledge Base Winter 2024
Results Leader Knowledge Base Winter 2024
Europe Leader Knowledge Base Winter 2024
5
Smartsheet
Project Management
Smartsheet is a modern work management platform that helps teams manage projects, automate processes, and scale workflows all in one central platform.
Smartsheet is a modern work management platform that helps teams manage projects, automate processes, and scale workflows all in one central platform.
Reviews
Categories
G2 Awards
Best Project Management Products 2023
Best Products for Enterprise 2023
Best Products for Mid-Market 2023
Best Products for Small Business 2023
Best Software Products 2023
Highest Satisfaction Products 2023
Asia Pacific Leader Work Management Winter 2024
Usability Leader Marketing Calendar Winter 2024
6
Braze
Push Notification
Create powerful customer engagement with ease, at any scale
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Best Products for Mid-Market 2023
Best Software Products 2023
Highest Satisfaction Products 2023
Best Marketing Products 2023
Momentum Leader Mobile Marketing Winter 2024
Usability Leader Push Notification Winter 2024
Relationship Leader Push Notification Winter 2024
Europe Leader Personalization Engines Winter 2024
7
ServiceNow IT Service Management
IT Service Management (ITSM) Tools
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Best IT Management Products 2023
Best Software Products 2023
Usability Leader IT Service Management (ITSM) Tools Winter 2024
Momentum Leader Configuration Management Winter 2024
Asia Pacific Leader IT Service Management (ITSM) Tools Winter 2024
Relationship Leader Service Desk Winter 2024
Usability Leader Service Desk Winter 2024
Asia Pacific Leader Service Desk Winter 2024
8
Gong
Revenue AI Platforms
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
Reviews
Categories
G2 Awards
Best Products for Mid-Market 2023
Best Sales Products 2023
Best Products for Enterprise 2023
Best Software Products 2023
Highest Satisfaction Products 2023
Best Products for Small Business 2023
Usability Leader Revenue Operations & Intelligence (RO&I) Winter 2024
EMEA Leader Revenue Operations & Intelligence (RO&I) Winter 2024
Implementation Leader Revenue Operations & Intelligence (RO&I) Winter 2024
9
Insider One
Mobile Marketing
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orc
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orc
Reviews
Categories
G2 Awards
Best Global Sellers 2023
Best Products for Mid-Market 2023
Best UK Sellers 2023
Best Marketing Products 2023
Best Products for Enterprise 2023
Best EMEA Sellers 2023
Best Software Products 2023
Best Commerce Products 2023
Highest Satisfaction Products 2023
Best Products for Small Business 2023
Fastest Growing Products 2023
Asia Leader Mobile Marketing Winter 2024
10
Greenhouse
Applicant Tracking Systems (ATS)
The platform was built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.
The platform was built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Best HR Products 2023
Best Products for Mid-Market 2023
Best Software Products 2023
Highest Satisfaction Products 2023
EMEA Leader Applicant Tracking Systems (ATS) Winter 2024
Grid Leader Applicant Tracking Systems (ATS) Winter 2024
United Kingdom Leader Applicant Tracking Systems (ATS) Winter 2024
Europe Leader Applicant Tracking Systems (ATS) Winter 2024
11
Absorb LMS
Corporate Learning Management Systems
Absorb LMS is an AI-powered learning management system that streamlines training and scales learning across employees, partners, customers, and more. Its intuitive interface and automation simplify setup and daily tasks, while AI personalizes the learner experience.
Absorb LMS is an AI-powered learning management system that streamlines training and scales learning across employees, partners, customers, and more. Its intuitive interface and automation simplify setup and daily tasks, while AI personalizes the learner experience.
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Best HR Products 2023
Best Software Products 2023
Results Leader Learning Experience Platforms (LXP) Winter 2024
Results Leader Ethics and Compliance Learning Winter 2024
Implementation Leader Ethics and Compliance Learning Winter 2024
Grid Leader Customer Education Winter 2024
12
Similarweb
Competitive Intelligence
Digital is now the most important driver of growth and profitability for just about every business. Similarweb is a platform that gives our customers a true 360 degree view of all digital activity across customers, prospects, partners, and competition. The resulting insights give our customers — who
Digital is now the most important driver of growth and profitability for just about every business. Similarweb is a platform that gives our customers a true 360 degree view of all digital activity across customers, prospects, partners, and competition. The resulting insights give our customers — who
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Best Marketing Products 2023
Best Products for Mid-Market 2023
Best Software Products 2023
Europe Leader Market Intelligence Winter 2024
Grid Leader Digital Advertising Intelligence Winter 2024
EMEA Leader Market Intelligence Winter 2024
Grid Leader Competitive Intelligence Winter 2024
13
Arctera Backup Exec
Server Backup
Backup Exec is one integrated product that protects virtual and physical environments, simplifies both backup and disaster recovery, and offers unmatched recovery capabilities
Backup Exec is one integrated product that protects virtual and physical environments, simplifies both backup and disaster recovery, and offers unmatched recovery capabilities
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Best Products for Mid-Market 2023
Best Software Products 2023
EMEA Leader Server Backup Winter 2024
14
HubSpot Marketing Hub
Marketing Automation
Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
Reviews
Categories
G2 Awards
Best Marketing Products 2023
Best Software Products 2023
Best Products for Mid-Market 2023
Best Products for Small Business 2023
Highest Satisfaction Products 2023
Best Products for Enterprise 2023
Australia Leader Social Media Management Winter 2024
Australia Leader Marketing Automation Winter 2024
ANZ Leader Social Media Management Winter 2024
15
ServiceNow App Engine
Low-Code Development Platforms
With ServiceNow App Engine, simplify, accelerate, and scale digital experiences. Build low-code apps quickly, with more creators and less complexity. Safely scale cross-enterprise experiences that users love. Bring new enterprise apps to market in half the time and one-third the cost with low-code a
With ServiceNow App Engine, simplify, accelerate, and scale digital experiences. Build low-code apps quickly, with more creators and less complexity. Safely scale cross-enterprise experiences that users love. Bring new enterprise apps to market in half the time and one-third the cost with low-code a
Reviews
Categories
G2 Awards
Best Development Products 2023
Best Software Products 2023
Best Products for Enterprise 2023
Best Products for Mid-Market 2023
Highest Satisfaction Products 2023
Asia Pacific Leader No-Code Development Platforms Winter 2024
Americas Leader Low-Code Development Platforms Winter 2024
Canada Leader Low-Code Development Platforms Winter 2024
Grid Leader Low-Code Development Platforms Winter 2024
16
Salesloft
Sales Engagement
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus
Reviews
Categories
G2 Awards
Best Sales Products 2023
Highest Satisfaction Products 2023
Best Products for Enterprise 2023
Best Products for Mid-Market 2023
Best Software Products 2023
Grid Leader Outbound Call Tracking Winter 2024
Implementation Leader Outbound Call Tracking Winter 2024
Europe Leader Outbound Call Tracking Winter 2024
EMEA Leader Outbound Call Tracking Winter 2024
17
Cvent Registration
Event Registration & Ticketing
Attract and convert audiences with automated, personalized marketing and beautifully branded websites. Manage speakers, sponsors, and exhibitors. Deliver great content. Event success starts with a unified planning and marketing solution for every event.
Attract and convert audiences with automated, personalized marketing and beautifully branded websites. Manage speakers, sponsors, and exhibitors. Deliver great content. Event success starts with a unified planning and marketing solution for every event.
Categories
G2 Awards
Best Software Products 2023
Best Products for Small Business 2023
Best Products for Enterprise 2023
Best Products for Mid-Market 2023
Highest Satisfaction Products 2023
Grid Leader Event Registration & Ticketing Winter 2024
Momentum Leader Event Marketing Winter 2024
Momentum Leader Event Registration & Ticketing Winter 2024
18
Jira
Product Management
Jira is an issue and project tracker for teams building great software. Track bugs and tasks, link issues to related code, agile planning, and monitor activity.
Jira is an issue and project tracker for teams building great software. Track bugs and tasks, link issues to related code, agile planning, and monitor activity.
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Best Development Products 2023
Best Products for Mid-Market 2023
Best Software Products 2023
Highest Satisfaction Products 2023
United Kingdom Leader Product Management Winter 2024
Asia Pacific Leader Product Management Winter 2024
Asia Pacific Leader DevOps Winter 2024
Canada Leader Product Management Winter 2024
19
Sprout Social
Social Media Suites
Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at
Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at
Reviews
Categories
G2 Awards
Best Products for Mid-Market 2023
Best Products for Enterprise 2023
Best Marketing Products 2023
Best Software Products 2023
Best Products for Small Business 2023
Highest Satisfaction Products 2023
United Kingdom Leader Social Media Analytics Winter 2024
United Kingdom Leader Social Media Management Winter 2024
Australia Leader Social Media Analytics Winter 2024
20
GTM Workspace - Powered by ZoomInfo
Sales Intelligence
GTM Workspace is a unified sales execution platform that brings together CRM data, ZoomInfo intelligence, engagement history, and buying signals in one consolidated view - so account executives and account managers can manage their entire book of business, prioritize pipeline, and act on the best op
GTM Workspace is a unified sales execution platform that brings together CRM data, ZoomInfo intelligence, engagement history, and buying signals in one consolidated view - so account executives and account managers can manage their entire book of business, prioritize pipeline, and act on the best op
Reviews
Categories
G2 Awards
Best Marketing Products 2023
Best Sales Products 2023
Best Office Products 2023
Best Products for Enterprise 2023
Best Products for Mid-Market 2023
Best Software Products 2023
Grid Leader Lead Mining Winter 2024
Asia Pacific Leader Lead Mining Winter 2024
Asia Leader Lead Mining Winter 2024
21
BetterCloud
SaaS Management Platforms (SMP)
BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.
BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.
Reviews
Categories
G2 Awards
Best Security Products 2023
Best Products for Enterprise 2023
Best IT Management Products 2023
Implementation Leader SaaS Spend Management Winter 2024
Grid Leader SaaS Management Platforms (SMP) Winter 2024
Grid Leader Data Loss Prevention (DLP) Winter 2024
22
Okta
Identity and Access Management (IAM)
Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core
Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core
Reviews
Categories
G2 Awards
Best Security Products 2023
Best Products for Enterprise 2023
Best Software Products 2023
Results Leader User Provisioning and Governance Tools Winter 2024
Results Leader Identity and Access Management (IAM) Winter 2024
Usability Leader Identity and Access Management (IAM) Winter 2024
Usability Leader Single Sign-On (SSO) Winter 2024
Usability Leader User Provisioning and Governance Tools Winter 2024
23
UKG Pro
Core HR
Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anti
Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anti
Reviews
Categories
G2 Awards
Best HR Products 2023
Best Products for Enterprise 2023
Grid Leader Succession Planning Winter 2024
Usability Leader Succession Planning Winter 2024
Momentum Leader Succession Planning Winter 2024
Relationship Leader Healthcare HR Winter 2024
Grid Leader Succession Planning Fall 2023
Momentum Leader Succession Planning Fall 2023
Grid Leader Healthcare HR Fall 2023
24
Contentsquare
Digital Experience Monitoring (DEM)
Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.
Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.
Reviews
Categories
G2 Awards
Best Marketing Products 2023
Best France Sellers 2023
Best Products for Enterprise 2023
Best EMEA Sellers 2023
Best Development Products 2023
Best Software Products 2023
United Kingdom Leader Heatmap Tools Winter 2024
EMEA Leader Customer Journey Mapping Winter 2024
Europe Leader Heatmap Tools Winter 2024
EMEA Leader Heatmap Tools Winter 2024
25
Datadog
Enterprise Monitoring
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
Reviews
Categories
G2 Awards
Best IT Infrastructure Products 2023
Best Security Products 2023
Best Products for Enterprise 2023
Best Development Products 2023
Best Software Products 2023
Grid Leader Website Monitoring Winter 2024
Usability Leader Log Monitoring Winter 2024
Asia Pacific Leader Log Monitoring Winter 2024
Asia Pacific Leader Cloud Infrastructure Monitoring Winter 2024
26
Workday HCM
Core HR
Workday HCM helps customers master the transition to a new era of work, reinventing work, unlocking engagement and executing for growth with a secure foundation. It's a comprehensive, global HR suite, including core HR, talent, and benefits, all designed to help companies transition with confidence.
Workday HCM helps customers master the transition to a new era of work, reinventing work, unlocking engagement and executing for growth with a secure foundation. It's a comprehensive, global HR suite, including core HR, talent, and benefits, all designed to help companies transition with confidence.
Reviews
Categories
G2 Awards
Best HR Products 2023
Best Products for Enterprise 2023
Asia Leader HCM Software Winter 2024
Asia Pacific Leader HCM Software Winter 2024
Grid Leader Onboarding Winter 2024
Grid Leader HCM Software Winter 2024
India Leader HCM Software Winter 2024
27
Jotform
Online Form Builder
Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professio
Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professio
Reviews
Categories
G2 Awards
Best Products for Small Business 2023
Best Products for Enterprise 2023
Best Software Products 2023
Highest Satisfaction Products 2023
Grid Leader Event Registration & Ticketing Winter 2024
Usability Leader Event Registration & Ticketing Winter 2024
Results Leader Event Registration & Ticketing Winter 2024
Middle East & Africa Leader Online Form Builder Winter 2024
28
OutSystems
AI Agent Builders
The OutSystems AI-powered low-code platform helps you build enterprise-grade, mission-critical software in a fraction of the time. Now you can use low-code and GenAI to improve and accelerate every part of the software development lifecycle.
The OutSystems AI-powered low-code platform helps you build enterprise-grade, mission-critical software in a fraction of the time. Now you can use low-code and GenAI to improve and accelerate every part of the software development lifecycle.
Reviews
Categories
G2 Awards
Best Development Products 2023
Best Products for Mid-Market 2023
Best Software Products 2023
Best Products for Enterprise 2023
Best Products for Small Business 2023
Highest Satisfaction Products 2023
Best IT Management Products 2023
Usability Leader Mobile Development Platforms Winter 2024
Results Leader Low-Code Development Platforms Winter 2024
29
Druva Data Security Cloud
Online Backup
Druva Data Security Cloud provides Enterprise Endpoint Backup and Protection
Druva Data Security Cloud provides Enterprise Endpoint Backup and Protection
Reviews
Categories
G2 Awards
Best IT Management Products 2023
Best Products for Enterprise 2023
EMEA Leader Database Backup Winter 2024
Grid Leader Cloud Data Security Winter 2024
Results Leader Cloud Data Security Winter 2024
Implementation Leader SaaS Backup Winter 2024
Results Leader Disaster Recovery as a Service (DRaaS) Winter 2024
Relationship Leader Disaster Recovery as a Service (DRaaS) Winter 2024
30
Cvent Event Marketing & Management
Event Management Platforms
Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.
Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Best Marketing Products 2023
Grid Leader Event Marketing Winter 2024
Grid Leader Event Registration & Ticketing Winter 2024
Grid Leader Event Management Platforms Winter 2024
31
Agentforce Sales (formerly Salesforce Sales Cloud)
CRM
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.
Reviews
Categories
G2 Awards
Best Sales Products 2023
Best Products for Enterprise 2023
Best Software Products 2023
Europe Leader Sales Engagement Winter 2024
Middle East Leader Sales Coaching Winter 2024
Asia Leader Sales Engagement Winter 2024
Southeast Asia Leader Sales Coaching Winter 2024
India Leader Sales Engagement Winter 2024
32
Showpad
Sales Enablement
Showpad makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales content manage
Showpad makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales content manage
Reviews
Categories
G2 Awards
Best EMEA Sellers 2023
Best Products for Enterprise 2023
Best Software Products 2023
Highest Satisfaction Products 2023
Best Products for Mid-Market 2023
Usability Leader Content Experience Platforms Winter 2024
Grid Leader Content Experience Platforms Winter 2024
Europe Leader Content Experience Platforms Winter 2024
Results Leader Content Experience Platforms Winter 2024
EMEA Leader Content Experience Platforms Winter 2024
33
Glassbox
Session Replay
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
Reviews
Categories
G2 Awards
Best Marketing Products 2023
Best UK Sellers 2023
Best Development Products 2023
Best Global Sellers 2023
Best EMEA Sellers 2023
Best Products for Enterprise 2023
Best Commerce Products 2023
Highest Satisfaction Products 2023
Best Software Products 2023
Implementation Leader Customer Journey Mapping Winter 2024
Grid Leader Feedback Analytics Winter 2024
Relationship Leader Customer Journey Mapping Winter 2024
34
Highspot
Sales Enablement
Highspot is the industry’s most advanced sales enablement solution. With artificial intelligence technology that powers industry-leading search and recommendations, a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50+ certified technology integr
Highspot is the industry’s most advanced sales enablement solution. With artificial intelligence technology that powers industry-leading search and recommendations, a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50+ certified technology integr
Reviews
Categories
G2 Awards
Best Products for Mid-Market 2023
Best Products for Enterprise 2023
Best Software Products 2023
Highest Satisfaction Products 2023
Americas Leader Sales Enablement Winter 2024
Canada High performer Sales Enablement Winter 2024
Grid Leader Sales Enablement Winter 2024
35
Drift
Conversational Marketing
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe
Reviews
Categories
G2 Awards
Best Analytics and AI Products 2023
Best Customer Service Products 2023
Best Products for Enterprise 2023
Europe Leader Bot Platforms Winter 2024
EMEA Leader Bot Platforms Winter 2024
United Kingdom Leader Chatbots Winter 2024
EMEA Leader Chatbots Winter 2024
36
Splunk Enterprise
Enterprise Monitoring
Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.
Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.
Reviews
Categories
G2 Awards
Best IT Infrastructure Products 2023
Best Products for Enterprise 2023
Asia Leader Enterprise Monitoring Winter 2024
Grid Leader Enterprise Monitoring Winter 2024
Asia Leader AIOps Platforms Winter 2024
Asia Pacific Leader Enterprise Monitoring Winter 2024
Asia Pacific Leader AIOps Platforms Winter 2024
Grid Leader Log Analysis Winter 2024
37
GitLab
Version Control Hosting
An open source web interface and source control platform based on Git.
Reviews
Categories
G2 Awards
Best Development Products 2023
Best Security Products 2023
Best Products for Enterprise 2023
Best Products for Small Business 2023
Best Software Products 2023
Asia Leader Continuous Delivery Winter 2024
Relationship Leader Continuous Delivery Winter 2024
Asia Pacific Leader Continuous Integration Winter 2024
India Leader Continuous Integration Winter 2024
38
Miro
Visual Collaboration Platforms
Miro is an Innovation Workspace built to accelerate product development from insight to execution. Designed for teams operating in fast-moving, cross-functional environments, Miro brings together research, planning, prototyping, and strategy into one visual, collaborative space. Miro supports every
Miro is an Innovation Workspace built to accelerate product development from insight to execution. Designed for teams operating in fast-moving, cross-functional environments, Miro brings together research, planning, prototyping, and strategy into one visual, collaborative space. Miro supports every
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2023
Fastest Growing Products 2023
Best Products for Enterprise 2023
Best Design Products 2023
Best Software Products 2023
Grid Leader Diagramming Winter 2024
Grid Leader Wireframing Winter 2024
39
O'Reilly
eLearning Content
O’Reilly learning provides individuals, teams, and businesses with expert-created and curated information covering all the areas that will shape our future—including artificial intelligence, operations, data, UX design, finance, leadership, and more.
O’Reilly learning provides individuals, teams, and businesses with expert-created and curated information covering all the areas that will shape our future—including artificial intelligence, operations, data, UX design, finance, leadership, and more.
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Relationship Leader eLearning Content Winter 2024
Relationship Leader Technical Skills Development Winter 2024
Europe Leader eLearning Content Winter 2024
EMEA Leader eLearning Content Winter 2024
Europe Leader Technical Skills Development Winter 2024
Latin America Leader eLearning Content Winter 2024
40
Amplitude Analytics
Product Analytics
Amplitude Analytics lets you dig into every click and metric across your product and web experiences. Understand what users are doing and turn your insights into relentless growth.
Amplitude Analytics lets you dig into every click and metric across your product and web experiences. Understand what users are doing and turn your insights into relentless growth.
Reviews
Categories
G2 Awards
Best Products for Mid-Market 2023
Best Software Products 2023
Highest Satisfaction Products 2023
Best Products for Enterprise 2023
Grid Leader Mobile App Analytics Winter 2024
EMEA Leader Mobile App Analytics Winter 2024
EMEA Leader Product Analytics Winter 2024
ANZ Leader Product Analytics Winter 2024
41
IBM Instana
Application Performance Monitoring (APM)
Instana automatically discovers, maps, and monitors all services and infrastructure components across on-prem and cloud, providing AI-driven application context, issue remediation to enhance IT operations. Instana’s zero-configuration dashboards help reduce toil for SRE and DevOps teams, helping the
Instana automatically discovers, maps, and monitors all services and infrastructure components across on-prem and cloud, providing AI-driven application context, issue remediation to enhance IT operations. Instana’s zero-configuration dashboards help reduce toil for SRE and DevOps teams, helping the
Reviews
Categories
G2 Awards
Best IT Infrastructure Products 2023
Best Products for Enterprise 2023
Highest Satisfaction Products 2023
Best Software Products 2023
Grid Leader Enterprise Monitoring Winter 2024
Europe Leader Application Performance Monitoring (APM) Winter 2024
EMEA Leader Application Performance Monitoring (APM) Winter 2024
Asia Pacific Leader Application Performance Monitoring (APM) Winter 2024
Asia Pacific Leader Container Monitoring Winter 2024
42
xMatters
Incident Management
xMatters is an intelligent communications platform that connects insights from any system to the people that matter.
xMatters is an intelligent communications platform that connects insights from any system to the people that matter.
Reviews
Categories
G2 Awards
Best IT Management Products 2023
Best Products for Enterprise 2023
Usability Leader Incident Management Winter 2024
Results Leader IT Alerting Winter 2024
Results Leader Incident Management Winter 2024
Implementation Leader IT Alerting Winter 2024
Usability Leader IT Alerting Winter 2024
Relationship Leader IT Alerting Winter 2024
Relationship Leader Incident Management Winter 2024
43
Brandwatch Consumer Intelligence
Social Media Listening Tools
Brandwatch is a platform for social media monitoring, allowing you to analyse and utilise conversations from across the social web.
Brandwatch is a platform for social media monitoring, allowing you to analyse and utilise conversations from across the social web.
Reviews
Categories
G2 Awards
Best Marketing Products 2023
Best Products for Enterprise 2023
Asia Leader Social Media Listening Tools Winter 2024
Grid Leader Audience Intelligence Platforms Winter 2024
44
Agentforce Service (formerly Salesforce Service Cloud)
Customer Service Automation
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Reviews
Categories
G2 Awards
Best Customer Service Products 2023
Best Products for Enterprise 2023
Grid Leader Contact Center Workforce Winter 2024
Grid Leader Social Customer Service Winter 2024
Grid Leader Customer Self-Service Winter 2024
Asia Leader Help Desk Winter 2024
Asia Pacific Leader Help Desk Winter 2024
Relationship Leader Customer Service Automation Winter 2024
45
Anaplan
FP&A (Financial Planning & Analysis)
Anaplan provides a SaaS business modeling and planning platform for enterprise planning. It serves multiple functions across the business including: Finance, Marketing, Sales, Supply Chain, and Workforce.
Anaplan provides a SaaS business modeling and planning platform for enterprise planning. It serves multiple functions across the business including: Finance, Marketing, Sales, Supply Chain, and Workforce.
Reviews
Categories
G2 Awards
Best Products for Enterprise 2023
Europe Leader FP&A (Financial Planning & Analysis) Winter 2024
Asia Pacific Leader FP&A (Financial Planning & Analysis) Winter 2024
Grid Leader Budgeting and Forecasting Winter 2024
Relationship Leader Supply Chain Planning Winter 2024
Results Leader Budgeting and Forecasting Winter 2024
Grid Leader Supply Chain Planning Winter 2024
Relationship Leader Budgeting and Forecasting Winter 2024
46
Navan (Formerly TripActions)
Travel Management
Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Na
Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Na
Reviews
Categories
G2 Awards
Best Accounting and Finance Products 2023
Best Products for Enterprise 2023
Grid Leader Travel Management Winter 2024
Momentum Leader Travel Management Winter 2024
Usability Leader Travel Management Winter 2024
Relationship Leader Spend Management Winter 2024
Europe Leader Spend Management Winter 2024
Grid Leader Travel & Expense Winter 2024
Asia Leader Spend Management Winter 2024
47
Wiz
Cloud Security Posture Management (CSPM)
Wiz is a CNAPP that consolidates CSPM, KSPM, CWPP, vulnerability management, IaC scanning, CIEM, DSPM, and container and Kubernetes security into a single platform.
Reviews
Categories
G2 Awards
Best Security Products 2023
Best Products for Mid-Market 2023
Best Software Products 2023
Best Products for Enterprise 2023
Highest Satisfaction Products 2023
Grid Leader Vulnerability Scanner Winter 2024
Results Leader Container Monitoring Winter 2024
Relationship Leader Vulnerability Scanner Winter 2024
48
WalkMe
Digital Adoption Platform
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise softwa
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise softwa
Reviews
Categories
G2 Awards
Best Germany Sellers 2023
Best Products for Enterprise 2023
EMEA Leader Customer Self-Service Winter 2024
Best EMEA Sellers 2023
EMEA Leader Digital Adoption Platform Winter 2024
Europe Leader Digital Adoption Platform Winter 2024
Europe Leader Customer Self-Service Winter 2024
Grid Leader Digital Adoption Platform Winter 2024
Results Leader Digital Adoption Platform Winter 2024
Asia Pacific Leader Digital Adoption Platform Winter 2024
49
TrendAI Vision One - Cloud Security
Cloud Workload Protection Platforms
Hybrid Cloud Security solution, powered by XGen security, delivers a blend of cross-generational threat defense techniques that have been optimized to protect physical, virtual, and cloud workloads.
Hybrid Cloud Security solution, powered by XGen security, delivers a blend of cross-generational threat defense techniques that have been optimized to protect physical, virtual, and cloud workloads.
Reviews
Categories
G2 Awards
Best Security Products 2023
Best Products for Enterprise 2023
Grid Leader Intrusion Detection and Prevention Systems (IDPS) Winter 2024
India Leader Cloud Workload Protection Platforms Winter 2024
Grid Leader Cloud Data Security Winter 2024
Asia Leader Intrusion Detection and Prevention Systems (IDPS) Winter 2024
Asia Pacific Leader Intrusion Detection and Prevention Systems (IDPS) Winter 2024
Asia Leader Cloud Workload Protection Platforms Winter 2024
50
ServiceNow Customer Service Management
Customer Service Automation
ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key featur
ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key featur
Reviews
Categories
G2 Awards
Best Customer Service Products 2023
Best Products for Enterprise 2023
Asia Leader Contact Center Workforce Winter 2024
India Leader Contact Center Workforce Winter 2024
Asia Pacific Leader Contact Center Workforce Winter 2024
FAQs
What are the G2 Best Software Awards?
G2’s Annual Best Software Awards ranks the world’s best software companies and products based on authentic, timely reviews from real users.
How are the winners determined?
30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories they are a part of. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 50 appearing on each list.
Read more about the methodology used to calculate G2’s Best Software Awards here.
How many reviews does a vendor need to be eligible?
To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software company or product must receive at least 50 approved and published reviews during the 2022 calendar year. Scores reflect only data from reviews submitted during this evaluation period.
How are the Best Software Awards different from quarterly badge lists?
For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2022. Other G2 reports might include more or less data which would potentially show different rankings for software companies and products. Also, broadly-defined “Other” categories such as “Other Marketing Software” and “Other IT Security Software” were excluded to ensure we were evaluating products with relevant comparative scoring.
Read more about G2’s research scoring methodologies.
Can software sellers and products win multiple awards?
Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.
How are reviews verified and vetted?
It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with companies to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.
For more information on the reviews process, view G2’s community guidelines.
Were G2’s 2023 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?
To be more inclusive of software companies and products, in 2022, we reduced the number of vendor-level reviews per calendar year to be eligible - from 100 to 50. This criteria is being leveraged for the 2023 list as well. Being eligible of course does not guarantee inclusion on a list.
In 2023, we also added net-new lists for:
- Companies
- UK Software Companies
- France Software Companies
- Germany Software Companies
- Products (persona-based)
- Best products for professionals in Customer Service