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Best Software for Enterprise Business

2023

Nothing but the best software. G2 is proud to share our 2023 list of the Best Software for Enterprise Business

Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace. Based on honest reviews and ratings from our G2 users this year, this list features the top software products found on G2.

Top 5 Best Software for Enterprise Business:

1

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Seismic Content

Sales Enablement

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Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates.

Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates.

G2 Awards

Best Products for Enterprise 2023

Highest Satisfaction Products 2023

Best Software Products 2023

Best Products for Mid-Market 2023

Americas Leader Sales Enablement Winter 2024

Latin America Leader Sales Enablement Winter 2024

EMEA Leader Sales Enablement Winter 2024

Grid Leader Sales Enablement Winter 2024

Europe Leader Sales Enablement Winter 2024

2

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Mindtickle

Sales Training and Onboarding

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Mindtickle is the revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This yea

Mindtickle is the revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This yea

G2 Awards

Best Products for Enterprise 2023

Best Sales Products 2023

Highest Satisfaction Products 2023

Best Software Products 2023

Asia Pacific Leader Sales Training and Onboarding Winter 2024

Asia Leader Sales Coaching Winter 2024

Usability Leader Sales Training and Onboarding Winter 2024

Usability Leader Sales Coaching Winter 2024

Results Leader Sales Coaching Winter 2024

3

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Zendesk for Customer Service

Help Desk

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Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro

Categories

G2 Awards

Best Software Products 2023

Best Customer Service Products 2023

Best Products for Mid-Market 2023

Best Products for Small Business 2023

Best Products for Enterprise 2023

Highest Satisfaction Products 2023

Best Analytics and AI Products 2023

Grid Leader Customer Self-Service Winter 2024

India Leader Conversational Support Winter 2024

4

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Confluence

Knowledge Base

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Give your team one place to share, find, and collaborate on information they need to get work done.

Give your team one place to share, find, and collaborate on information they need to get work done.

Categories

G2 Awards

Best Products for Enterprise 2023

Best Software Products 2023

Best Products for Mid-Market 2023

Highest Satisfaction Products 2023

Grid Leader Knowledge Base Winter 2024

India Leader Knowledge Management Winter 2024

Implementation Leader Knowledge Base Winter 2024

5

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Smartsheet

Project Management

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Smartsheet is a modern work management platform that helps teams manage projects, automate processes, and scale workflows all in one central platform.

Smartsheet is a modern work management platform that helps teams manage projects, automate processes, and scale workflows all in one central platform.

G2 Awards

Best Project Management Products 2023

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Best Products for Small Business 2023

Highest Satisfaction Products 2023

Europe Leader Project and Portfolio Management Winter 2024

Asia Leader Project and Portfolio Management Winter 2024

Grid Leader Marketing Calendar Winter 2024

6

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Braze

Mobile Marketing

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Create powerful customer engagement with ease, at any scale

Create powerful customer engagement with ease, at any scale

G2 Awards

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Best Marketing Products 2023

Grid Leader Mobile Marketing Winter 2024

United Kingdom Leader Personalization Engines Winter 2024

EMEA Leader Push Notification Winter 2024

Europe Leader Personalization Engines Winter 2024

7

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ServiceNow IT Service Management

IT Service Management (ITSM) Tools

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ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

G2 Awards

Best Products for Enterprise 2023

Best IT Management Products 2023

Best Software Products 2023

India Leader Configuration Management Winter 2024

Asia Pacific Leader Configuration Management Winter 2024

Asia Leader Configuration Management Winter 2024

Grid Leader Incident Management Winter 2024

India Leader Service Desk Winter 2024

Asia Pacific Leader Service Desk Winter 2024

8

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Gong

Conversation Intelligence

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The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.

The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.

G2 Awards

Best Products for Mid-Market 2023

Best Products for Enterprise 2023

Best Sales Products 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Best Products for Small Business 2023

EMEA Leader Revenue Operations & Intelligence (RO&I) Winter 2024

Implementation Leader Revenue Operations & Intelligence (RO&I) Winter 2024

9

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Insider One

Mobile Marketing

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Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orc

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orc

G2 Awards

Best Products for Mid-Market 2023

Best Global Sellers 2023

Best UK Sellers 2023

Best Marketing Products 2023

Best Products for Enterprise 2023

Best EMEA Sellers 2023

Best Software Products 2023

Best Commerce Products 2023

Highest Satisfaction Products 2023

Best Products for Small Business 2023

Fastest Growing Products 2023

Results Leader Marketing Automation Winter 2024

10

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Greenhouse

Applicant Tracking Systems (ATS)

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The platform was built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.

The platform was built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.

G2 Awards

Best Products for Enterprise 2023

Best HR Products 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Highest Satisfaction Products 2023

EMEA Leader Candidate Relationship Management Winter 2024

Europe Leader Candidate Relationship Management Winter 2024

Asia Pacific Leader Candidate Relationship Management Winter 2024

11

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Absorb LMS

Corporate Learning Management Systems

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Absorb LMS is an AI-powered learning management system that streamlines training and scales learning across employees, partners, customers, and more. Its intuitive interface and automation simplify setup and daily tasks, while AI personalizes the learner experience.

Absorb LMS is an AI-powered learning management system that streamlines training and scales learning across employees, partners, customers, and more. Its intuitive interface and automation simplify setup and daily tasks, while AI personalizes the learner experience.

G2 Awards

Best Products for Enterprise 2023

Best HR Products 2023

Best Software Products 2023

Relationship Leader Customer Education Winter 2024

Results Leader Customer Education Winter 2024

Relationship Leader Ethics and Compliance Learning Winter 2024

12

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Similarweb

Competitive Intelligence

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Digital is now the most important driver of growth and profitability for just about every business. Similarweb is a platform that gives our customers a true 360 degree view of all digital activity across customers, prospects, partners, and competition. The resulting insights give our customers — who

Digital is now the most important driver of growth and profitability for just about every business. Similarweb is a platform that gives our customers a true 360 degree view of all digital activity across customers, prospects, partners, and competition. The resulting insights give our customers — who

G2 Awards

Best Products for Enterprise 2023

Best Marketing Products 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Grid Leader Content Analytics Winter 2024

EMEA Leader SEO Tools Winter 2024

Europe Leader Competitive Intelligence Winter 2024

EMEA Leader Competitive Intelligence Winter 2024

Momentum Leader Digital Advertising Intelligence Winter 2024

13

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Arctera Backup Exec

Server Backup

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Backup Exec is one integrated product that protects virtual and physical environments, simplifies both backup and disaster recovery, and offers unmatched recovery capabilities

Backup Exec is one integrated product that protects virtual and physical environments, simplifies both backup and disaster recovery, and offers unmatched recovery capabilities

Categories

G2 Awards

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Europe Leader Server Backup Winter 2024

14

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HubSpot Marketing Hub

Marketing Automation

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Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.

Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.

G2 Awards

Best Marketing Products 2023

Best Software Products 2023

Best Products for Mid-Market 2023

Best Products for Small Business 2023

Best Products for Enterprise 2023

Highest Satisfaction Products 2023

Grid Leader Attribution Winter 2024

Grid Leader Marketing Automation Winter 2024

15

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ServiceNow App Engine

Low-Code Development Platforms

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With ServiceNow App Engine, simplify, accelerate, and scale digital experiences. Build low-code apps quickly, with more creators and less complexity. Safely scale cross-enterprise experiences that users love. Bring new enterprise apps to market in half the time and one-third the cost with low-code a

With ServiceNow App Engine, simplify, accelerate, and scale digital experiences. Build low-code apps quickly, with more creators and less complexity. Safely scale cross-enterprise experiences that users love. Bring new enterprise apps to market in half the time and one-third the cost with low-code a

G2 Awards

Best Development Products 2023

Best Software Products 2023

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Highest Satisfaction Products 2023

Grid Leader Low-Code Development Platforms Winter 2024

Canada Leader Low-Code Development Platforms Winter 2024

Americas Leader Low-Code Development Platforms Winter 2024

Asia Pacific Leader No-Code Development Platforms Winter 2024

16

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Salesloft

Sales Engagement

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Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus

Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus

G2 Awards

Best Sales Products 2023

Highest Satisfaction Products 2023

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Europe Leader Outbound Call Tracking Winter 2024

EMEA Leader Outbound Call Tracking Winter 2024

Grid Leader Outbound Call Tracking Winter 2024

Implementation Leader Outbound Call Tracking Winter 2024

17

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Cvent Registration

Event Registration & Ticketing

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Attract and convert audiences with automated, personalized marketing and beautifully branded websites. Manage speakers, sponsors, and exhibitors. Deliver great content. Event success starts with a unified planning and marketing solution for every event.

Attract and convert audiences with automated, personalized marketing and beautifully branded websites. Manage speakers, sponsors, and exhibitors. Deliver great content. Event success starts with a unified planning and marketing solution for every event.

G2 Awards

Best Software Products 2023

Best Products for Small Business 2023

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Highest Satisfaction Products 2023

Momentum Leader Event Marketing Winter 2024

Grid Leader Event Registration & Ticketing Winter 2024

Momentum Leader Event Registration & Ticketing Winter 2024

18

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Jira

Product Management

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Jira is an issue and project tracker for teams building great software. Track bugs and tasks, link issues to related code, agile planning, and monitor activity.

Jira is an issue and project tracker for teams building great software. Track bugs and tasks, link issues to related code, agile planning, and monitor activity.

G2 Awards

Best Products for Enterprise 2023

Best Development Products 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Grid Leader Product Management Winter 2024

India Leader Bug Tracking Winter 2024

Asia Leader Bug Tracking Winter 2024

19

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Sprout Social

Social Media Suites

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Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at

Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at

G2 Awards

Best Products for Mid-Market 2023

Best Products for Enterprise 2023

Best Marketing Products 2023

Best Software Products 2023

Best Products for Small Business 2023

Highest Satisfaction Products 2023

Grid Leader Social Media Analytics Winter 2024

Results Leader Social Customer Service Winter 2024

Grid Leader Social Media Listening Tools Winter 2024

20

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ZoomInfo Sales

Sales Intelligence

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Find your next customer with ZoomInfo Sales, the biggest, most accurate, and most frequently refreshed database of contact and company insights, intelligence, and purchasing intent data, all in one, modern go-to-market platform.

Find your next customer with ZoomInfo Sales, the biggest, most accurate, and most frequently refreshed database of contact and company insights, intelligence, and purchasing intent data, all in one, modern go-to-market platform.

G2 Awards

Best Marketing Products 2023

Best Sales Products 2023

Best Office Products 2023

Best Products for Enterprise 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Usability Leader Lead Capture Winter 2024

Results Leader Marketing Account Intelligence Winter 2024

Grid Leader Lead Mining Winter 2024

21

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BetterCloud

SaaS Management Platforms (SMP)

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BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.

BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.

G2 Awards

Best Security Products 2023

Best Products for Enterprise 2023

Best IT Management Products 2023

Relationship Leader User Provisioning and Governance Tools Winter 2024

Grid Leader Data Loss Prevention (DLP) Winter 2024

Grid Leader SaaS Management Platforms (SMP) Winter 2024

Implementation Leader SaaS Spend Management Winter 2024

22

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Okta

Identity and Access Management (IAM)

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Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core

Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core

G2 Awards

Best Security Products 2023

Best Products for Enterprise 2023

Best Software Products 2023

Grid Leader Zero Trust Networking Winter 2024

Implementation Leader Identity and Access Management (IAM) Winter 2024

Implementation Leader Zero Trust Networking Winter 2024

Europe Leader Single Sign-On (SSO) Winter 2024

EMEA Leader Single Sign-On (SSO) Winter 2024

23

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UKG Pro

Core HR

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Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anti

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anti

Categories

G2 Awards

Best HR Products 2023

Best Products for Enterprise 2023

Momentum Leader Succession Planning Winter 2024

Usability Leader Succession Planning Winter 2024

Grid Leader Succession Planning Winter 2024

Relationship Leader Healthcare HR Winter 2024

Grid Leader Succession Planning Fall 2023

Momentum Leader Succession Planning Fall 2023

Grid Leader Payroll Fall 2023

24

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Contentsquare

Session Replay

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Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.

Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.

Categories

G2 Awards

Best Marketing Products 2023

Best France Sellers 2023

Best Products for Enterprise 2023

Best EMEA Sellers 2023

Best Development Products 2023

Best Software Products 2023

Europe Leader Customer Journey Mapping Winter 2024

United Kingdom Leader Session Replay Winter 2024

Grid Leader Heatmap Tools Winter 2024

United Kingdom Leader Digital Analytics Winter 2024

United Kingdom Leader Customer Journey Mapping Winter 2024

25

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Datadog

Enterprise Monitoring

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Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

G2 Awards

Best IT Infrastructure Products 2023

Best Security Products 2023

Best Products for Enterprise 2023

Best Development Products 2023

Best Software Products 2023

Asia Leader IT Alerting Winter 2024

India Leader Website Monitoring Winter 2024

Relationship Leader Log Monitoring Winter 2024

Asia Pacific Leader Database Monitoring Winter 2024

26

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Workday HCM

Core HR

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Workday HCM helps customers master the transition to a new era of work, reinventing work, unlocking engagement and executing for growth with a secure foundation. It's a comprehensive, global HR suite, including core HR, talent, and benefits, all designed to help companies transition with confidence.

Workday HCM helps customers master the transition to a new era of work, reinventing work, unlocking engagement and executing for growth with a secure foundation. It's a comprehensive, global HR suite, including core HR, talent, and benefits, all designed to help companies transition with confidence.

Categories

G2 Awards

Best HR Products 2023

Best Products for Enterprise 2023

Grid Leader Onboarding Winter 2024

Grid Leader HCM Software Winter 2024

Asia Leader HCM Software Winter 2024

Asia Pacific Leader HCM Software Winter 2024

Grid Leader Core HR Winter 2024

India Leader Core HR Winter 2024

Asia Pacific Leader Core HR Winter 2024

27

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Jotform

Online Form Builder

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Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professio

Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professio

G2 Awards

Best Products for Small Business 2023

Best Products for Enterprise 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Canada Leader Online Form Builder Winter 2024

EMEA Leader Online Form Builder Winter 2024

Middle East Leader Online Form Builder Winter 2024

Middle East & Africa Leader Online Form Builder Winter 2024

Results Leader Online Form Builder Winter 2024

28

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OutSystems

Low-Code Development Platforms

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The OutSystems AI-powered low-code platform helps you build enterprise-grade, mission-critical software in a fraction of the time. Now you can use low-code and GenAI to improve and accelerate every part of the software development lifecycle.

The OutSystems AI-powered low-code platform helps you build enterprise-grade, mission-critical software in a fraction of the time. Now you can use low-code and GenAI to improve and accelerate every part of the software development lifecycle.

G2 Awards

Best Development Products 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Best Products for Enterprise 2023

Best Products for Small Business 2023

Highest Satisfaction Products 2023

Best IT Management Products 2023

Implementation Leader Low-Code Development Platforms Winter 2024

EMEA Leader Application Development Platforms Winter 2024

29

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Druva Data Security Cloud

Online Backup

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Druva Data Security Cloud provides Enterprise Endpoint Backup and Protection

Druva Data Security Cloud provides Enterprise Endpoint Backup and Protection

Categories

G2 Awards

Best IT Management Products 2023

Best Products for Enterprise 2023

Usability Leader Cloud Data Security Winter 2024

Results Leader Server Backup Winter 2024

Usability Leader Server Backup Winter 2024

Grid Leader SaaS Backup Winter 2024

30

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Cvent Event Marketing & Management

Event Management Platforms

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Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.

Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.

G2 Awards

Best Products for Enterprise 2023

Best Marketing Products 2023

Grid Leader Event Registration & Ticketing Winter 2024

Grid Leader Event Management Platforms Winter 2024

Grid Leader Event Marketing Winter 2024

31

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Salesforce Sales Cloud

CRM

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Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

Categories

G2 Awards

Best Sales Products 2023

Best Products for Enterprise 2023

Best Software Products 2023

Grid Leader CRM Winter 2024

Asia Pacific Leader CRM Winter 2024

India Leader CRM Winter 2024

32

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Showpad eOS

Sales Enablement

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Showpad eOS makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales content ma

Showpad eOS makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales content ma

G2 Awards

Best EMEA Sellers 2023

Best Products for Enterprise 2023

Best Software Products 2023

Best Products for Mid-Market 2023

Highest Satisfaction Products 2023

Results Leader Content Experience Platforms Winter 2024

EMEA Leader Content Experience Platforms Winter 2024

Europe Leader Content Experience Platforms Winter 2024

Grid Leader Content Experience Platforms Winter 2024

Relationship Leader Content Experience Platforms Winter 2024

33

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Glassbox

Session Replay

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Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

Categories

G2 Awards

Best Marketing Products 2023

Best Global Sellers 2023

Best Development Products 2023

Best UK Sellers 2023

Best EMEA Sellers 2023

Best Products for Enterprise 2023

Best Commerce Products 2023

Highest Satisfaction Products 2023

Best Software Products 2023

Implementation Leader Enterprise Feedback Management Winter 2024

Grid Leader Mobile App Analytics Winter 2024

34

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Highspot

Sales Enablement

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Highspot is the industry’s most advanced sales enablement solution. With artificial intelligence technology that powers industry-leading search and recommendations, a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50+ certified technology integr

Highspot is the industry’s most advanced sales enablement solution. With artificial intelligence technology that powers industry-leading search and recommendations, a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50+ certified technology integr

G2 Awards

Best Products for Mid-Market 2023

Best Products for Enterprise 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Canada High performer Sales Enablement Winter 2024

Americas Leader Sales Enablement Winter 2024

Grid Leader Sales Enablement Winter 2024

35

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Drift

Conversational Marketing

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Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe

G2 Awards

Best Analytics and AI Products 2023

Best Customer Service Products 2023

Best Products for Enterprise 2023

EMEA Leader Live Chat Winter 2024

Europe Leader Chatbots Winter 2024

Grid Leader Chatbots Winter 2024

Grid Leader Conversational Marketing Winter 2024

United Kingdom Leader Chatbots Winter 2024

36

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Splunk Enterprise

Enterprise Monitoring

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Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.

Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.

G2 Awards

Best IT Infrastructure Products 2023

Best Products for Enterprise 2023

Asia Leader AIOps Platforms Winter 2024

Asia Pacific Leader Enterprise Monitoring Winter 2024

Asia Pacific Leader AIOps Platforms Winter 2024

Grid Leader Log Analysis Winter 2024

Asia Pacific Leader Log Analysis Winter 2024

Asia Leader Log Analysis Winter 2024

37

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GitLab

Version Control Hosting

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An open source web interface and source control platform based on Git.

An open source web interface and source control platform based on Git.

G2 Awards

Best Development Products 2023

Best Security Products 2023

Best Products for Enterprise 2023

Best Products for Small Business 2023

Best Software Products 2023

Usability Leader Application Release Orchestration Winter 2024

EMEA Leader Cloud Infrastructure Automation Winter 2024

38

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Miro

Visual Collaboration Platforms

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Miro is an Innovation Workspace built to accelerate product development from insight to execution. Designed for teams operating in fast-moving, cross-functional environments, Miro brings together research, planning, prototyping, and strategy into one visual, collaborative space. Miro supports every

Miro is an Innovation Workspace built to accelerate product development from insight to execution. Designed for teams operating in fast-moving, cross-functional environments, Miro brings together research, planning, prototyping, and strategy into one visual, collaborative space. Miro supports every

G2 Awards

Best Collaboration and Productivity Products 2023

Fastest Growing Products 2023

Best Products for Enterprise 2023

Best Design Products 2023

Best Software Products 2023

Asia Leader Visual Collaboration Platforms Winter 2024

Grid Leader Visual Collaboration Platforms Winter 2024

39

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O'Reilly

eLearning Content

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O’Reilly learning provides individuals, teams, and businesses with expert-created and curated information covering all the areas that will shape our future—including artificial intelligence, operations, data, UX design, finance, leadership, and more.

O’Reilly learning provides individuals, teams, and businesses with expert-created and curated information covering all the areas that will shape our future—including artificial intelligence, operations, data, UX design, finance, leadership, and more.

G2 Awards

Best Products for Enterprise 2023

Relationship Leader eLearning Content Winter 2024

Relationship Leader Technical Skills Development Winter 2024

Europe Leader eLearning Content Winter 2024

Europe Leader Technical Skills Development Winter 2024

Latin America Leader eLearning Content Winter 2024

EMEA Leader eLearning Content Winter 2024

40

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Amplitude Analytics

Product Analytics

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Amplitude is an analytics solution built for modern product teams.

Amplitude is an analytics solution built for modern product teams.

G2 Awards

Best Products for Mid-Market 2023

Best Software Products 2023

Highest Satisfaction Products 2023

Best Products for Enterprise 2023

Grid Leader Mobile App Analytics Winter 2024

Asia Pacific Leader Product Analytics Winter 2024

France Leader Product Analytics Winter 2024

ANZ Leader Product Analytics Winter 2024

41

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IBM Instana

Application Performance Monitoring (APM)

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Instana automatically discovers, maps, and monitors all services and infrastructure components across on-prem and cloud, providing AI-driven application context, issue remediation to enhance IT operations. Instana’s zero-configuration dashboards help reduce toil for SRE and DevOps teams, helping the

Instana automatically discovers, maps, and monitors all services and infrastructure components across on-prem and cloud, providing AI-driven application context, issue remediation to enhance IT operations. Instana’s zero-configuration dashboards help reduce toil for SRE and DevOps teams, helping the

G2 Awards

Best IT Infrastructure Products 2023

Best Products for Enterprise 2023

Highest Satisfaction Products 2023

Best Software Products 2023

Europe Leader Cloud Infrastructure Monitoring Winter 2024

Grid Leader Cloud Infrastructure Monitoring Winter 2024

EMEA Leader Cloud Infrastructure Monitoring Winter 2024

Asia Pacific Leader Cloud Infrastructure Monitoring Winter 2024

42

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xMatters

Incident Management

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xMatters is an intelligent communications platform that connects insights from any system to the people that matter.

xMatters is an intelligent communications platform that connects insights from any system to the people that matter.

G2 Awards

Best IT Management Products 2023

Best Products for Enterprise 2023

Implementation Leader IT Alerting Winter 2024

Usability Leader IT Alerting Winter 2024

Relationship Leader IT Alerting Winter 2024

Relationship Leader Incident Management Winter 2024

Results Leader Incident Management Winter 2024

Results Leader IT Alerting Winter 2024

43

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Brandwatch Consumer Intelligence

Social Media Listening Tools

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Brandwatch is a platform for social media monitoring, allowing you to analyse and utilise conversations from across the social web.

Brandwatch is a platform for social media monitoring, allowing you to analyse and utilise conversations from across the social web.

G2 Awards

Best Marketing Products 2023

Best Products for Enterprise 2023

Grid Leader Audience Intelligence Platforms Winter 2024

44

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Salesforce Service Cloud

Help Desk

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Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories

G2 Awards

Best Customer Service Products 2023

Best Products for Enterprise 2023

Grid Leader Contact Center Workforce Winter 2024

Grid Leader Customer Success Winter 2024

Grid Leader Live Chat Winter 2024

Relationship Leader Customer Service Automation Winter 2024

Grid Leader Customer Service Automation Winter 2024

Momentum Leader Customer Service Automation Winter 2024

45

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Anaplan

FP&A (Financial Planning & Analysis)

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Anaplan provides a SaaS business modeling and planning platform for enterprise planning. It serves multiple functions across the business including: Finance, Marketing, Sales, Supply Chain, and Workforce.

Anaplan provides a SaaS business modeling and planning platform for enterprise planning. It serves multiple functions across the business including: Finance, Marketing, Sales, Supply Chain, and Workforce.

G2 Awards

Best Products for Enterprise 2023

Grid Leader FP&A (Financial Planning & Analysis) Winter 2024

Grid Leader Supply Chain Planning Winter 2024

Relationship Leader Supply Chain Planning Winter 2024

Relationship Leader Budgeting and Forecasting Winter 2024

Grid Leader Budgeting and Forecasting Winter 2024

Results Leader Budgeting and Forecasting Winter 2024

EMEA Leader Sales & Ops Planning Winter 2024

Momentum Leader Sales & Ops Planning Winter 2024

46

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Navan (Formerly TripActions)

Travel Management

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Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Na

Navan is the all-in-one solution that makes travel easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Na

G2 Awards

Best Accounting and Finance Products 2023

Best Products for Enterprise 2023

Asia Pacific Leader Spend Management Winter 2024

Canada Leader Expense Management Winter 2024

Europe Leader Spend Management Winter 2024

Americas Leader Spend Management Winter 2024

Grid Leader Spend Management Winter 2024

EMEA Leader Spend Management Winter 2024

47

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Wiz

Cloud Security Posture Management (CSPM)

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Wiz is a CNAPP that consolidates CSPM, KSPM, CWPP, vulnerability management, IaC scanning, CIEM, DSPM, and container and Kubernetes security into a single platform.

Wiz is a CNAPP that consolidates CSPM, KSPM, CWPP, vulnerability management, IaC scanning, CIEM, DSPM, and container and Kubernetes security into a single platform.

G2 Awards

Best Security Products 2023

Best Products for Mid-Market 2023

Best Software Products 2023

Best Products for Enterprise 2023

Highest Satisfaction Products 2023

Grid Leader Cloud Compliance Winter 2024

Momentum Leader Cloud Compliance Winter 2024

EMEA High performer Software Composition Analysis Winter 2024

Relationship Leader Cloud Detection and Response (CDR) Winter 2024

48

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WalkMe

Digital Adoption Platform

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WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise softwa

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise softwa

G2 Awards

Best Germany Sellers 2023

Best Products for Enterprise 2023

Best EMEA Sellers 2023

Grid Leader Digital Adoption Platform Winter 2024

Results Leader Digital Adoption Platform Winter 2024

EMEA Leader Digital Adoption Platform Winter 2024

Europe Leader Digital Adoption Platform Winter 2024

Europe Leader Customer Self-Service Winter 2024

EMEA Leader Customer Self-Service Winter 2024

Asia Pacific Leader Digital Adoption Platform Winter 2024

United Kingdom Leader Digital Adoption Platform Winter 2024

49

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Hybrid Cloud Security

Cloud Workload Protection Platforms

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Hybrid Cloud Security solution, powered by XGen security, delivers a blend of cross-generational threat defense techniques that have been optimized to protect physical, virtual, and cloud workloads.

Hybrid Cloud Security solution, powered by XGen security, delivers a blend of cross-generational threat defense techniques that have been optimized to protect physical, virtual, and cloud workloads.

G2 Awards

Best Security Products 2023

Best Products for Enterprise 2023

Grid Leader Intrusion Detection and Prevention Systems (IDPS) Winter 2024

Grid Leader Cloud Data Security Winter 2024

India Leader Cloud Workload Protection Platforms Winter 2024

Asia Leader Intrusion Detection and Prevention Systems (IDPS) Winter 2024

Asia Leader Cloud Workload Protection Platforms Winter 2024

Asia Pacific Leader Intrusion Detection and Prevention Systems (IDPS) Winter 2024

50

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ServiceNow Customer Service Management

Help Desk

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ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key featur

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key featur

Categories

G2 Awards

Best Customer Service Products 2023

Best Products for Enterprise 2023

India Leader Contact Center Workforce Winter 2024

Asia Leader Contact Center Workforce Winter 2024

Asia Pacific Leader Contact Center Workforce Winter 2024

FAQs

What are the G2 Best Software Awards?

G2’s Annual Best Software Awards ranks the world’s best software companies and products based on authentic, timely reviews from real users.

How are the winners determined?

30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories they are a part of. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 50 appearing on each list.

Read more about the methodology used to calculate G2’s Best Software Awards here.

How many reviews does a vendor need to be eligible?

To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software company or product must receive at least 50 approved and published reviews during the 2022 calendar year. Scores reflect only data from reviews submitted during this evaluation period.

How are the Best Software Awards different from quarterly badge lists?

For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2022. Other G2 reports might include more or less data which would potentially show different rankings for software companies and products. Also, broadly-defined “Other” categories such as “Other Marketing Software” and “Other IT Security Software” were excluded to ensure we were evaluating products with relevant comparative scoring.

Read more about G2’s research scoring methodologies.

Can software sellers and products win multiple awards?

Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.

How are reviews verified and vetted?

It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with companies to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.

For more information on the reviews process, view G2’s community guidelines.

Were G2’s 2023 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?

To be more inclusive of software companies and products, in 2022, we reduced the number of vendor-level reviews per calendar year to be eligible - from 100 to 50. This criteria is being leveraged for the 2023 list as well. Being eligible of course does not guarantee inclusion on a list.

In 2023, we also added net-new lists for:

  • Companies
    • UK Software Companies
    • France Software Companies
    • Germany Software Companies
  • Products (persona-based)
    • Best products for professionals in Customer Service