Introducing G2.ai, the future of software buying.Try now

ServiceNow App Engine Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

ServiceNow App Engine Media

ServiceNow App Engine Demo - Develop fast in one environment with App Engine Studio & Templates
Dynamic user-friendly interface, where all creators from no code to pro code can work together in seamless collaboration on App Engine.
ServiceNow App Engine Demo - Manage and govern end-to-end with App Engine Management Center
Any application, built by anyone, can be governed from a single centralized place. Set policies, enforce standards, and check for compliance.
ServiceNow App Engine Demo - Supercharge with consumer experiences by enhancing with OOTB UX components or building your own
End users expect great experiences. Components such as service portal and catalog, knowledge base, workspaces and virtual agents are a few sophisticated ones which greatly enhance the overall experience and value of your applications.
ServiceNow App Engine Demo - Automate and connect effortlessly with a single design environment and 175+ pre-built integrations
All workflows and integrations are modular and reusable in nature and are easily done in an integration Flow Designer with IntegationHub.
ServiceNow App Engine Demo - Embedded intelligence and analytics
Intelligence features such as real-time analytics, NLU-enabled chatbots, and machine learning can be easily configured and enabled to drive more value from your custom application.
Play ServiceNow App Engine Video
Play ServiceNow App Engine Video
Play ServiceNow App Engine Video
Play ServiceNow App Engine Video
Product Avatar Image

Have you used ServiceNow App Engine before?

Answer a few questions to help the ServiceNow App Engine community

ServiceNow App Engine Reviews (777)

View 1 Video Reviews
Reviews

ServiceNow App Engine Reviews (777)

View 1 Video Reviews
4.5
777 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
UM
Servicenow consultant
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"One stop solution for customized flows"
What do you like best about ServiceNow App Engine?

App engine is a powerful low code platform . It automates workflows can integrate with other custom apps. It is easier to develop and easy to use. App engine is perfect for those organisations who want custom solutions and do not want to go with OOB solutions. It is very easy to implement. Anyone can implement it easily. I always recommend it to the customers. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

I personally did not face any challenge but it can be too overwhelming for non technical people who are not developers.Also, I have faced challenge for the licensing cost with few customers. Sometimes it takes time to load for large applications. Review collected by and hosted on G2.com.

Khushi B.
KB
Software Engineer
Manufacturing
Enterprise (> 1000 emp.)
"Empowers Custom App Development with Seamless Integration"
What do you like best about ServiceNow App Engine?

I use ServiceNow App Engine to create simple and custom business applications, which helps automate daily work and manage processes smoothly. I appreciate its low-code tools that allow me to build and modify applications easily and save a lot of time. The tool integrates seamlessly with other ServiceNow modules, helping to automate work without much complexity and making day-to-day tasks faster and more efficient. The low-code tools also let me create, update, and improve applications quickly, which helps me respond easily to changing business requirements. The seamless integration with other ServiceNow modules is valuable because it keeps data, workflows, and approvals connected on one platform, improving overall productivity. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

While ServiceNow App Engine is very helpful, some areas could be improved. At times, the low-code features feel limited when more complex logic or customization is needed, and switching to advanced scripting becomes necessary. Debugging and troubleshooting can also be challenging, especially when issues occur across multiple flows or integrations. In addition, performance can also slow down for large or complex applications, and better documentation or clearer error messages would make development and issue resolution easier. Review collected by and hosted on G2.com.

Kripa Shanker Y.
KY
Associate Software Engineer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Efficient development with serviceNow app engine using Low Code"
What do you like best about ServiceNow App Engine?

serviceNow App engine studio makes it very easy to build , deployment and designing with very less coding and much efficiency.When my team did worked we were very much liking it's feature of maintaining security and governance features while creating application for the business.How reusable and drag and drop is always very easy to go on with . Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

For knowing all the features one must to be well trained otherwise it's way too good platform and every upgrades and the patches are always trying to make it best .The option of not able to reverse inactivity of any OOTB workflow is one I found to be not lining much. Review collected by and hosted on G2.com.

"Effortless App Creation for Non-Coders"
What do you like best about ServiceNow App Engine?

I love that the ServiceNow App Engine allows me to create applications without any coding experience. It's incredibly easy to use; I just click, click, and it's done, making the setup process straightforward and quick. I appreciate the efficiency, as I can craft a new app in just about thirty minutes. It provides all the necessary security and business rules in one place, allowing me to create applications with everything I need readily available. The platform is perfect for organizations looking to save on developer costs by not needing to hire coding experts, which makes it a valuable tool for businesses that don't want to invest heavily in coding resources. The convenience and simplicity of the ServiceNow App Engine make it an excellent choice for those without extensive scripting experience, ensuring productivity without the need for deep technical knowledge. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

NA Review collected by and hosted on G2.com.

Satvika V.
SV
ServiceNow Technical Consultant
Small-Business (50 or fewer emp.)
"ServiceNow Developer – 3 Years of ITSM & SPM, Custom Application development Expertise"
What do you like best about ServiceNow App Engine?

ServiceNow App Engine makes it easy to design and deploy custom apps quickly using its low-code/no-code features. The drag-and-drop interface allows faster development, while the platform’s strong integration with other ServiceNow modules ensures smooth workflow automation. It is highly scalable, flexible, and helps reduce development time, making it a valuable tool for streamlining business processes Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

While ServiceNow App Engine is powerful, it has a noticeable learning curve, especially for users without technical backgrounds. More advanced customization often requires scripting knowledge, which can limit the low-code experience. Additionally, licensing costs can be high for smaller organizations, and performance may slow when managing very large or complex applications. Review collected by and hosted on G2.com.

18 Saba B.
1B
Servicenow Technical Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Powerful Low-Code Platform for Streamlining Workflows"
What do you like best about ServiceNow App Engine?

What I appreciate most about ServiceNow App Engine is how easy it makes it to build custom applications with minimal coding. It empowers both developers and non-technical users to create workflow-driven apps that solve real business problems. The integration with other ServiceNow products is seamless, and the platform’s automation and orchestration capabilities help reduce manual effort across departments. The App Engine Studio provides a user-friendly interface, and the ability to rapidly prototype and iterate is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

While the platform is powerful, the learning curve can be a bit steep for new users, especially those without prior experience in the ServiceNow ecosystem. Additionally, some advanced customization requires scripting knowledge, which may not align with the "low-code" expectation for all users. Pricing can also be a concern for smaller organizations, as it’s better suited for enterprise-level budgets. Review collected by and hosted on G2.com.

Trupti b.
TB
Associate Consultant
Small-Business (50 or fewer emp.)
"Best Choice for Enterprise App Development"
What do you like best about ServiceNow App Engine?

ServiceNow App Engine makes building business applications incredibly fast and easy. The low-code/no-code tools let us create workflows, forms, and dashboards without heavy coding, while still allowing advanced customization when needed. Integration with other ServiceNow products like ITSM and HR makes it a complete enterprise solution. It saves a huge amount of development time and ensures apps are scalable and secure Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

The platform is excellent overall. The only area that could be improved is the learning curve for new users—some features still need technical knowledge. Apart from that, the experience is smooth Review collected by and hosted on G2.com.

Harsh vardhan P.
HP
ServiceNow Developer
Mid-Market (51-1000 emp.)
"The best feature in Servicenow"
What do you like best about ServiceNow App Engine?

1.Flexibility without heavy coding – I like that I can turn ideas into working apps quickly, even without deep coding. It gives me the freedom to build solutions that fit business needs on the spot.

2. Seamless integration – What excites me is how easily these apps connect with existing ServiceNow data and workflows, so everything feels smooth and connected instead of siloed. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

1. Steep learning curve at first – Some of the advanced features can feel overwhelming initially, so it takes time and hands-on practice to really get comfortable.

2. Performance challenges with complex apps – When apps get heavy with too many customizations, sometimes performance or load times can be a bit of a challenge. Review collected by and hosted on G2.com.

Ayan M.
AM
ServiceNow Consultant /Developer
Small-Business (50 or fewer emp.)
"Good Platform for Non-Coders and Developers"
What do you like best about ServiceNow App Engine?

I like how easy it is to create custom apps without needing to write a lot of code. The drag-and-drop interface saves time, and it helps our team automate processes quickly. It’s great for both technical and non-technical users, and everything integrates well with other ServiceNow tools. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

Sometimes it can be a bit slow, especially with more complex apps. The pricing feels a little high for smaller teams, and the learning curve is steeper than I expected at first. Also, some features could be more user-friendly or better documented. Review collected by and hosted on G2.com.

AK
System Integration Senior Specialist
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"ServiceNow App Engine Studio : My Experience"
What do you like best about ServiceNow App Engine?

It is low code capability significantly reduce development effort. Developer, Admin and non-coder people easily create app using App Engine. User interface easier for developer and business user to collaborate. We can create app easily help of ServiceNow documentation and support different UI interface like Portal, mobile and desktop etc. It is a drag a drop component and pre built template accelerate app creation and deployment. ServiceNow App Engine is powerful feature I always recommended for partner, customer to deliver fast, scalable and can integrated custom application. It is a central platform for digital initiatives and easily implement. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

Improving performance when handling large data sets or complex application. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

13 months

Average Discount

13%

ServiceNow App Engine Comparisons
Product Avatar Image
Microsoft Power Apps
Compare Now
Product Avatar Image
OutSystems
Compare Now
Product Avatar Image
Pega Platform
Compare Now
ServiceNow App Engine Features
UI Code Extending
Programming Code Extending
Customized Branding
Data Migration
Data Synchronization
Data Security
Application Deployment
Platform Compatability
Lifecycle Management
Ease of Use
Customization
Straight-Out-the-Box Functionality
Product Avatar Image
Product Avatar Image
ServiceNow App Engine