Introducing G2.ai, the future of software buying.Try now

Best Commerce Products

2023

Nothing but the best software. G2 is proud to share our 2023 list of the Best Commerce Products

Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace. Based on honest reviews and ratings from our G2 users this year, this list features the top software products found on G2.

Top 5 Best Commerce Products:

1

Product Avatar Image

Sage Intacct

Accounting

Product Avatar Image

Sage Intacct is the industry-leading financial accounting software system with a broad set of functionalities for small to mid-sized businesses across a number of different verticals.

Sage Intacct is the industry-leading financial accounting software system with a broad set of functionalities for small to mid-sized businesses across a number of different verticals.

Categories

G2 Awards

Best UK Sellers 2023

Best Commerce Products 2023

Best Accounting and Finance Products 2023

Best Global Sellers 2023

Grid Leader Nonprofit Accounting Winter 2024

Best EMEA Sellers 2023

Europe Leader Accounting Winter 2024

Middle East & Africa Leader Accounting Winter 2024

Usability Leader ERP Systems Winter 2024

Results Leader ERP Systems Winter 2024

2

Product Avatar Image

Chargebee

Subscription Management

Product Avatar Image

The billing and monetization platform built for the AI economy.

The billing and monetization platform built for the AI economy.

G2 Awards

Best Commerce Products 2023

Best India Sellers 2023

Best Accounting and Finance Products 2023

Implementation Leader Revenue Management Winter 2024

Grid Leader Subscription Management Winter 2024

Europe Leader Subscription Management Winter 2024

EMEA Leader Subscription Management Winter 2024

3

Product Avatar Image

Feedonomics

Multichannel Retail

Product Avatar Image

With its leading data feed management platform, Feedonomics helps brands and retailers optimize and list their product catalogs on hundreds of ecommerce shopping destinations around the world.

With its leading data feed management platform, Feedonomics helps brands and retailers optimize and list their product catalogs on hundreds of ecommerce shopping destinations around the world.

G2 Awards

Best Commerce Products 2023

Best Products for Mid-Market 2023

Grid Leader Catalog Management Winter 2024

Momentum Leader Catalog Management Winter 2024

Relationship Leader Catalog Management Winter 2024

Implementation Leader Catalog Management Winter 2024

4

Product Avatar Image

Bloomreach

Marketing Automation

Product Avatar Image

Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale o

Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience continuously reflects a changing customer as they shop. With the scale o

G2 Awards

Best Commerce Products 2023

Best Marketing Products 2023

Best Content Management Products 2023

Grid Leader E-Commerce Data Integration Winter 2024

Europe Leader Enterprise Search Software Winter 2024

EMEA Leader Enterprise Search Software Winter 2024

Europe Leader Cross-Channel Advertising Winter 2024

EMEA Leader Cross-Channel Advertising Winter 2024

5

Product Avatar Image

Recurly

Subscription Management

Product Avatar Image

Recurly is a recurring revenue management tool that allows users to manage billing, subscription plans, and invoicing.

Recurly is a recurring revenue management tool that allows users to manage billing, subscription plans, and invoicing.

G2 Awards

Best Commerce Products 2023

Implementation Leader Subscription Revenue Management Winter 2024

Implementation Leader Subscription Management Winter 2024

Implementation Leader Revenue Management Winter 2024

Usability Leader Subscription Revenue Management Winter 2024

6

Product Avatar Image

GoCardless

Payment Processing

Product Avatar Image

Collect instant, one-off payments. Or automated, recurring payments. Without the chasing, stress, or expensive fees.

Collect instant, one-off payments. Or automated, recurring payments. Without the chasing, stress, or expensive fees.

G2 Awards

Best Commerce Products 2023

Best Global Sellers 2023

Europe Leader Payment Processing Winter 2024

Best UK Sellers 2023

Best EMEA Sellers 2023

EMEA Leader Payment Processing Winter 2024

Europe Leader Subscription Revenue Management Winter 2024

EMEA Leader Subscription Revenue Management Winter 2024

Relationship Leader Installment Payment and Buy Now Pay Later (BNPL) Winter 2024

7

Product Avatar Image

Maxio

Subscription Revenue Management

Product Avatar Image

Maxio empowers growing B2B SaaS leaders to monetize their business and uncover critical financial insights in an unpredictable market.

Maxio empowers growing B2B SaaS leaders to monetize their business and uncover critical financial insights in an unpredictable market.

G2 Awards

Best Commerce Products 2023

Grid Leader Subscription Analytics Winter 2024

Momentum Leader Subscription Analytics Winter 2024

Americas Leader Subscription Revenue Management Winter 2024

Momentum Leader Subscription Revenue Management Winter 2024

Americas Leader Subscription Management Winter 2024

EMEA High performer Billing Winter 2024

Grid Leader Subscription Revenue Management Winter 2024

8

Product Avatar Image

Square Point of Sale

Retail POS

Product Avatar Image

Square provides small and large businesses the tools they need to run and grow their business. Accept debit and credit cards anywhere with your iPhone, Android, iPad or our POS system.

Square provides small and large businesses the tools they need to run and grow their business. Accept debit and credit cards anywhere with your iPhone, Android, iPad or our POS system.

Categories

G2 Awards

Best Commerce Products 2023

Results Leader Retail POS Winter 2024

Usability Leader Retail Management Software Winter 2024

Usability Leader Retail POS Winter 2024

9

Product Avatar Image

Paddle

Merchant of Record

Product Avatar Image

Explore the features and services of Paddle's all-in-one payments infrastructure platform, from checkout and subscription billing to tax compliance and billing support.

Explore the features and services of Paddle's all-in-one payments infrastructure platform, from checkout and subscription billing to tax compliance and billing support.

G2 Awards

Best UK Sellers 2023

Best Commerce Products 2023

Best Accounting and Finance Products 2023

Best Global Sellers 2023

Grid Leader Sales Tax and VAT Compliance Winter 2024

EMEA Leader Billing Winter 2024

Europe Leader Subscription Management Winter 2024

EMEA Leader Subscription Management Winter 2024

Europe Leader Subscription Billing Winter 2024

EMEA Leader Subscription Billing Winter 2024

10

Product Avatar Image

Shopify

E-Commerce Platforms

Product Avatar Image

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

Shopify is a cloud-based commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media, brick-and-mortar locations, and pop-up shops.

G2 Awards

Best Commerce Products 2023

Grid Leader E-Commerce Platforms Winter 2024

Europe Leader E-Commerce Platforms Winter 2024

Canada Leader E-Commerce Platforms Winter 2024

United Kingdom Leader E-Commerce Platforms Winter 2024

Latin America Leader E-Commerce Platforms Winter 2024

India Leader E-Commerce Platforms Winter 2024

Asia Pacific Leader E-Commerce Platforms Winter 2024

11

Product Avatar Image

Bazaarvoice

Review Management

Product Avatar Image

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate communit

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate communit

G2 Awards

Best Commerce Products 2023

Asia Pacific Leader Review Management Winter 2024

Europe Leader Review Management Winter 2024

EMEA Leader Review Management Winter 2024

Grid Leader Review Management Winter 2024

Grid Leader User-Generated Content Winter 2024

12

Product Avatar Image

PayPal Payments

Payment Processing

Product Avatar Image

PayPal Payments is a comprehensive payment processing solution designed to empower businesses of all sizes to accept payments seamlessly from customers worldwide. By integrating PayPal Payments, merchants can offer a variety of payment options, enhancing the checkout experience and potentially incre

PayPal Payments is a comprehensive payment processing solution designed to empower businesses of all sizes to accept payments seamlessly from customers worldwide. By integrating PayPal Payments, merchants can offer a variety of payment options, enhancing the checkout experience and potentially incre

G2 Awards

Best Commerce Products 2023

Results Leader Installment Payment and Buy Now Pay Later (BNPL) Winter 2024

Grid Leader Installment Payment and Buy Now Pay Later (BNPL) Winter 2024

Usability Leader Installment Payment and Buy Now Pay Later (BNPL) Winter 2024

Usability Leader Payment Gateways Winter 2024

Grid Leader SAP Store Winter 2024

13

Product Avatar Image

Shopify Plus

E-Commerce Platforms

Product Avatar Image

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.

G2 Awards

Best Commerce Products 2023

Implementation Leader E-Commerce Platforms Winter 2024

Grid Leader Omnichannel Commerce Winter 2024

Momentum Leader E-Commerce Platforms Winter 2024

India Leader E-Commerce Platforms Winter 2024

Asia Pacific Leader E-Commerce Platforms Winter 2024

Americas Leader E-Commerce Platforms Winter 2024

Asia Leader E-Commerce Platforms Winter 2024

14

Product Avatar Image

RevenueCat

Subscription Revenue Management

Product Avatar Image

RevenueCat makes it easy to build cross-platform in-app purchases, manage your products and subscribers, and analyze your IAP data – no server code required.

RevenueCat makes it easy to build cross-platform in-app purchases, manage your products and subscribers, and analyze your IAP data – no server code required.

G2 Awards

Best Commerce Products 2023

EMEA Leader Subscription Analytics Winter 2024

Europe Leader Subscription Analytics Winter 2024

EMEA Leader Subscription Revenue Management Winter 2024

Europe High performer Subscription Revenue Management Winter 2024

Grid Leader Subscription Revenue Management Winter 2024

Momentum Leader Subscription Revenue Management Winter 2024

15

Product Avatar Image

NetSuite

ERP Systems

Product Avatar Image

NetSuite is a cloud ERP solution, providing a suite of applications, from accounting and financial planning, to warehouse management, ecommerce, inventory management and beyond.

NetSuite is a cloud ERP solution, providing a suite of applications, from accounting and financial planning, to warehouse management, ecommerce, inventory management and beyond.

Categories

G2 Awards

Best Accounting and Finance Products 2023

Best Commerce Products 2023

Grid Leader Discrete ERP Winter 2024

Canada Leader Billing Winter 2024

EMEA Leader Billing Winter 2024

Asia Pacific Leader Accounting Winter 2024

Asia Leader Billing Winter 2024

16

Product Avatar Image

Zoho Billing

Subscription Billing

Product Avatar Image

End to end billing solution with core capabilities such as Easy Product Management, Efficient Billing Management, Convenient payment handling, Customer Lifecycle Management, Powerful business insights and analytics and Marketplace & Integrations. New Seller or Product Description: Zoho Billing strea

End to end billing solution with core capabilities such as Easy Product Management, Efficient Billing Management, Convenient payment handling, Customer Lifecycle Management, Powerful business insights and analytics and Marketplace & Integrations. New Seller or Product Description: Zoho Billing strea

G2 Awards

Best Commerce Products 2023

Americas High performer Subscription Billing Winter 2024

Americas Leader Subscription Management Fall 2023

Americas Leader Subscription Billing Fall 2023

17

Product Avatar Image

Algolia

Site Search Software

Product Avatar Image

Algolia is an API built for developers that delivers relevant results in your mobile apps and websites from the first keystroke.

Algolia is an API built for developers that delivers relevant results in your mobile apps and websites from the first keystroke.

G2 Awards

Best Commerce Products 2023

Best Analytics and AI Products 2023

Usability Leader E-Merchandising Winter 2024

Grid Leader E-Commerce Search Winter 2024

EMEA Leader E-Commerce Search Winter 2024

18

Product Avatar Image

Billsby

Subscription Billing

Product Avatar Image

The most powerful, customizable and easy-to-integrate recurring billing software.

The most powerful, customizable and easy-to-integrate recurring billing software.

G2 Awards

Best UK Sellers 2023

Best Commerce Products 2023

Best Global Sellers 2023

Implementation Leader Subscription Management Winter 2024

Relationship Leader Subscription Management Winter 2024

Usability Leader Subscription Management Winter 2024

Implementation Leader Subscription Billing Winter 2024

Relationship Leader Subscription Billing Winter 2024

19

Product Avatar Image

Plytix Cloud PIM & DAM

Product Information Management (PIM)

Product Avatar Image

Plytix Cloud PIM & DAM is a simple and powerful Product Information Management solution that is made for team collaboration. With Plytix PIM software, companies can work more efficiently, save time, and provide optimized product content across all sales channels in no time.

Plytix Cloud PIM & DAM is a simple and powerful Product Information Management solution that is made for team collaboration. With Plytix PIM software, companies can work more efficiently, save time, and provide optimized product content across all sales channels in no time.

G2 Awards

Best Commerce Products 2023

Momentum Leader Product Information Management (PIM) Winter 2024

Usability Leader Product Information Management (PIM) Winter 2024

Results Leader Product Information Management (PIM) Winter 2024

Grid Leader Product Information Management (PIM) Winter 2024

EMEA Leader Product Information Management (PIM) Winter 2024

Relationship Leader Product Information Management (PIM) Winter 2024

20

Product Avatar Image

Constant Contact

Email Marketing

Product Avatar Image

Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online — and grow online — all in one place.

Whether you’re looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features, and expert guidance you need to get online — and grow online — all in one place.

Categories

G2 Awards

Best Marketing Products 2023

Best Commerce Products 2023

Grid Leader Email Marketing Winter 2024

Canada Leader Email Marketing Winter 2024

Canada Leader Email Deliverability Winter 2024

Americas Leader Email Template Builder Winter 2024

Americas Leader Email Marketing Winter 2024

Results Leader Email Deliverability Winter 2024

21

Product Avatar Image

Modern Dropship

Drop Shipping

Product Avatar Image

Modern Dropship helps established retailers launch new cross-selling, dropship and marketplace programs. Our platform is used by retailers to source, onboard, and transact with any supplier, including our network of over 5,000 curated dropship vendors. Our customers onboard brands in less than one d

Modern Dropship helps established retailers launch new cross-selling, dropship and marketplace programs. Our platform is used by retailers to source, onboard, and transact with any supplier, including our network of over 5,000 curated dropship vendors. Our customers onboard brands in less than one d

Categories

G2 Awards

Best Commerce Products 2023

Grid Leader Marketplace Winter 2024

Relationship Leader Marketplace Winter 2024

Relationship Leader Drop Shipping Winter 2024

Implementation Leader Marketplace Winter 2024

Grid Leader Drop Shipping Winter 2024

22

Product Avatar Image

Sales Layer PIM

Product Information Management (PIM)

Product Avatar Image

Sales Layer is a product information manager in the cloud designed to centralize product information and synchronize it in all sales channels automatically.

Sales Layer is a product information manager in the cloud designed to centralize product information and synchronize it in all sales channels automatically.

G2 Awards

Best Commerce Products 2023

Usability Leader Product Information Management (PIM) Winter 2024

Grid Leader Product Information Management (PIM) Winter 2024

Europe High performer Product Information Management (PIM) Winter 2024

Europe Leader Product Information Management (PIM) Winter 2024

EMEA High performer Product Information Management (PIM) Winter 2024

EMEA Leader Product Information Management (PIM) Winter 2024

23

Product Avatar Image

Luigi's Box

Site Search Software

Product Avatar Image

Luigi’s Box is a set of tools for ecommerce & enterprise companies to improve their search & product discovery experience.

Luigi’s Box is a set of tools for ecommerce & enterprise companies to improve their search & product discovery experience.

G2 Awards

Best Commerce Products 2023

Fastest Growing Products 2023

Relationship Leader E-Commerce Search Winter 2024

Momentum Leader E-Commerce Search Winter 2024

Europe Leader Enterprise Search Software Winter 2024

Usability Leader E-Commerce Search Winter 2024

Europe High performer E-Commerce Search Winter 2024

EMEA High performer Enterprise Search Software Winter 2024

24

Product Avatar Image

Stripe Billing

Subscription Billing

Product Avatar Image

Stripe Subscriptions offers solutions for web and mobile payments that are built for developers. Stripe provides a set of unified APIs and tools that instantly enable businesses to accept and manage online payments.

Stripe Subscriptions offers solutions for web and mobile payments that are built for developers. Stripe provides a set of unified APIs and tools that instantly enable businesses to accept and manage online payments.

G2 Awards

Best Commerce Products 2023

Europe Leader Subscription Billing Winter 2024

EMEA Leader Subscription Billing Winter 2024

Grid Leader Subscription Management Winter 2024

Implementation Leader Subscription Management Winter 2024

Grid Leader Subscription Billing Winter 2024

25

Product Avatar Image

Vendasta AI Platform

CRM

Product Avatar Image

Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. Vendasta’s AI employees come pre-configured with the skills and personality to fit any business. You can easily cus

Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. Vendasta’s AI employees come pre-configured with the skills and personality to fit any business. You can easily cus

Categories

G2 Awards

Best Commerce Products 2023

Canada Leader Marketing Automation Winter 2024

Grid Leader Subscription Billing Winter 2024

Grid Leader Local Listing Management Winter 2024

Americas Leader Marketing Automation Winter 2024

Americas Leader Subscription Billing Winter 2024

Grid Leader Online Reputation Management Winter 2024

26

Product Avatar Image

BigCommerce

E-Commerce Platforms

Product Avatar Image

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

G2 Awards

Best Commerce Products 2023

Results Leader Omnichannel Commerce Winter 2024

Implementation Leader Omnichannel Commerce Winter 2024

Americas Leader E-Commerce Platforms Winter 2024

Asia Pacific Leader E-Commerce Platforms Winter 2024

Results Leader E-Commerce Platforms Winter 2024

Asia Leader E-Commerce Platforms Winter 2024

27

Product Avatar Image

Centra

E-Commerce Platforms

Product Avatar Image

The powerhouse eCommerce platform that does it all, so you can focus on growth.

The powerhouse eCommerce platform that does it all, so you can focus on growth.

G2 Awards

Best Commerce Products 2023

Relationship Leader Omnichannel Commerce Winter 2024

Europe High performer E-Commerce Platforms Winter 2024

EMEA High performer E-Commerce Platforms Winter 2024

Usability Leader Omnichannel Commerce Winter 2024

28

Product Avatar Image

ShopWired

E-Commerce Platforms

Product Avatar Image

ShopWired's online store builder toolset contains everything that you need to create and grow your ecommerce website business.

ShopWired's online store builder toolset contains everything that you need to create and grow your ecommerce website business.

G2 Awards

Best UK Sellers 2023

Best Commerce Products 2023

United Kingdom High performer E-Commerce Platforms Winter 2024

Best Global Sellers 2023

Relationship Leader Shopping Cart Winter 2024

Results Leader Shopping Cart Winter 2024

EMEA High performer E-Commerce Platforms Winter 2024

Europe High performer E-Commerce Platforms Winter 2024

29

Product Avatar Image

Shopware

E-Commerce Platforms

Product Avatar Image

Shopware is a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options for B2C, D2C, B2B, as well as service-based use cases. The solution is headless, API-first, and uses an open source architecture, allowi

Shopware is a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options for B2C, D2C, B2B, as well as service-based use cases. The solution is headless, API-first, and uses an open source architecture, allowi

G2 Awards

Best Commerce Products 2023

Best Germany Sellers 2023

Grid Leader Multichannel Retail Winter 2024

Grid High performer E-Commerce Platforms Winter 2024

Europe Leader E-Commerce Platforms Fall 2023

EMEA Leader E-Commerce Platforms Fall 2023

Grid Leader Multichannel Retail Fall 2023

Momentum Leader Multichannel Retail Fall 2023

30

Product Avatar Image

Adobe Commerce (formerly Magento Commerce)

E-Commerce Platforms

Product Avatar Image

Magento Commerce module is to acquire, convert, and retain more buyers through BI.

Magento Commerce module is to acquire, convert, and retain more buyers through BI.

G2 Awards

Best Commerce Products 2023

Grid Leader Shopping Cart Winter 2024

Momentum Leader Shopping Cart Winter 2024

Asia Pacific Leader E-Commerce Platforms Winter 2024

India Leader E-Commerce Platforms Winter 2024

Asia Leader E-Commerce Platforms Winter 2024

31

Product Avatar Image

Ecwid

E-Commerce Platforms

Product Avatar Image

Ecwid offers the performance and flexibility you need, with none of the hassles you don't.

Ecwid offers the performance and flexibility you need, with none of the hassles you don't.

G2 Awards

Best Commerce Products 2023

Implementation Leader E-Commerce Platforms Winter 2024

Results Leader Shopping Cart Winter 2024

Usability Leader Shopping Cart Winter 2024

Results Leader E-Commerce Platforms Winter 2024

Relationship Leader E-Commerce Platforms Winter 2024

Relationship Leader Shopping Cart Winter 2024

32

Product Avatar Image

Payoneer

Payment Gateways

Product Avatar Image

Payoneer empowers global commerce by connecting businesses, professionals, countries and currencies with its innovative cross-border payments platform.

Payoneer empowers global commerce by connecting businesses, professionals, countries and currencies with its innovative cross-border payments platform.

G2 Awards

Best Commerce Products 2023

Grid High performer Payment Gateways Winter 2024

Grid High performer Payment Gateways Fall 2023

Grid High performer Payment Processing Summer 2023

Grid High performer Payment Gateways Summer 2023

Grid High performer Payment Gateways Spring 2023

Grid Leader Payment Gateways Spring 2023

Grid High performer Payment Processing Spring 2023

Momentum Leader Payment Gateways Spring 2023

33

Product Avatar Image

Webgility

Multichannel Retail

Product Avatar Image

Run your online retail company from a single location. Webgility integrates with more than 70 e-commerce channels, platforms, and business systems.

Run your online retail company from a single location. Webgility integrates with more than 70 e-commerce channels, platforms, and business systems.

G2 Awards

Best Commerce Products 2023

Relationship Leader Inventory Control Winter 2024

Results Leader Order Management Winter 2024

Grid Leader E-Commerce Data Integration Winter 2024

Relationship Leader Order Management Winter 2024

Relationship Leader E-Commerce Data Integration Winter 2024

Asia Leader E-Commerce Data Integration Winter 2024

34

Product Avatar Image

Square Online (formerly Weebly)

E-Commerce Platforms

Product Avatar Image

Weebly is now a part of the Square product suite. This means never missing a sale and letting your customers pay how they want to. Whether it's at a pop-up shop or your own online store, Square takes care of your payments for you, so you can focus on your business.

Weebly is now a part of the Square product suite. This means never missing a sale and letting your customers pay how they want to. Whether it's at a pop-up shop or your own online store, Square takes care of your payments for you, so you can focus on your business.

G2 Awards

Best Commerce Products 2023

Grid Leader Shopping Cart Winter 2024

Americas High performer E-Commerce Platforms Winter 2024

Grid Leader E-Commerce Platforms Winter 2024

Implementation Leader E-Commerce Platforms Winter 2024

Americas Leader E-Commerce Platforms Winter 2024

35

Product Avatar Image

ActiveCampaign

Marketing Automation

Product Avatar Image

ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can cr

ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can cr

G2 Awards

Best Marketing Products 2023

Best Products for Small Business 2023

Highest Satisfaction Products 2023

Best Software Products 2023

Best Commerce Products 2023

EMEA Leader SMS Marketing Winter 2024

Europe Leader Email Template Builder Winter 2024

ANZ Leader Email Template Builder Winter 2024

Africa Leader Email Template Builder Winter 2024

36

Product Avatar Image

Insider One

Mobile Marketing

Product Avatar Image

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orc

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orc

G2 Awards

Best Products for Mid-Market 2023

Best Global Sellers 2023

Best UK Sellers 2023

Best Marketing Products 2023

Best Products for Enterprise 2023

Best EMEA Sellers 2023

Best Software Products 2023

Best Commerce Products 2023

Highest Satisfaction Products 2023

Best Products for Small Business 2023

Fastest Growing Products 2023

Results Leader Marketing Automation Winter 2024

37

Product Avatar Image

Glassbox

Session Replay

Product Avatar Image

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

Categories

G2 Awards

Best Marketing Products 2023

Best Global Sellers 2023

Best Development Products 2023

Best UK Sellers 2023

Best EMEA Sellers 2023

Best Products for Enterprise 2023

Best Commerce Products 2023

Highest Satisfaction Products 2023

Best Software Products 2023

Implementation Leader Enterprise Feedback Management Winter 2024

Grid Leader Mobile App Analytics Winter 2024

38

Product Avatar Image

Mixpanel

Product Analytics

Product Avatar Image

Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.

Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.

G2 Awards

Best Products for Small Business 2023

Best Commerce Products 2023

Best Software Products 2023

Relationship Leader Mobile App Analytics Winter 2024

Relationship Leader Mobile Analytics Winter 2024

United Kingdom Leader Product Analytics Winter 2024

Europe Leader Product Analytics Winter 2024

Relationship Leader Product Analytics Winter 2024

Asia Leader Product Analytics Winter 2024

39

Product Avatar Image

Heap

Product Analytics

Product Avatar Image

Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.

Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.

G2 Awards

Best France Sellers 2023

Best Commerce Products 2023

Canada High performer Digital Analytics Winter 2024

Best EMEA Sellers 2023

Americas High performer Enterprise Feedback Management Winter 2024

Results Leader Session Replay Winter 2024

Grid High performer Enterprise Feedback Management Winter 2024

United Kingdom High performer Product Analytics Winter 2024

Grid Leader E-Commerce Analytics Winter 2024

Implementation Leader Session Replay Winter 2024

EMEA High performer Mobile App Analytics Winter 2024

40

Product Avatar Image

Dash Social

Social Media Management

Product Avatar Image

Dash Social is the social media marketing solution global brands trust to achieve their goals and capitalize on trends — empowering them to win in the era of social entertainment. Create, measure, predict, and publish videos and photos. Analyze and enhance performance across organic and paid marketi

Dash Social is the social media marketing solution global brands trust to achieve their goals and capitalize on trends — empowering them to win in the era of social entertainment. Create, measure, predict, and publish videos and photos. Analyze and enhance performance across organic and paid marketi

G2 Awards

Best Commerce Products 2023

Results Leader User-Generated Content Winter 2024

Usability Leader User-Generated Content Winter 2024

Usability Leader Social Commerce Platforms Winter 2024

Implementation Leader Social Commerce Platforms Winter 2024

41

Product Avatar Image

Mouseflow

Session Replay

Product Avatar Image

With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-buil

With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-buil

Categories

G2 Awards

Best Commerce Products 2023

Best Marketing Products 2023

Grid Leader Heatmap Tools Winter 2024

Implementation Leader Marketing Analytics Winter 2024

Implementation Leader E-Commerce Analytics Winter 2024

42

Product Avatar Image

Epsilon Accelerate

A/B Testing

Product Avatar Image

Most ecommerce businesses struggle with personalization. Scale up your personalized experiences easily with Yieldify's platform and services.

Most ecommerce businesses struggle with personalization. Scale up your personalized experiences easily with Yieldify's platform and services.

Categories

G2 Awards

Best Commerce Products 2023

United Kingdom High performer E-Commerce Personalization Winter 2024

ANZ High performer Personalization Winter 2024

United Kingdom High performer A/B Testing Winter 2024

Asia Pacific High performer E-Commerce Personalization Winter 2024

Grid High performer Personalization Engines Winter 2024

43

Product Avatar Image

Moosend

Email Marketing

Product Avatar Image

Moosend is a fully featured email marketing platform which includes a responsive email campaign editor, marketing automations and many other competing features.

Moosend is a fully featured email marketing platform which includes a responsive email campaign editor, marketing automations and many other competing features.

Categories

G2 Awards

Best Commerce Products 2023

Europe Leader Email Marketing Winter 2024

EMEA Leader Email Marketing Winter 2024

Middle East & Africa Leader Email Marketing Winter 2024

United Kingdom Leader Email Marketing Winter 2024

Africa Leader Email Marketing Winter 2024

Middle East & Africa Leader Email Template Builder Winter 2024

44

Product Avatar Image

Planhat

Customer Success

Product Avatar Image

Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS.

Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS.

G2 Awards

Best EMEA Sellers 2023

Best Project Management Products 2023

Best Commerce Products 2023

Relationship Leader Client Portal Winter 2024

Grid Leader Client Portal Winter 2024

Relationship Leader Subscription Revenue Management Winter 2024

Europe Leader Customer Success Winter 2024

EMEA Leader Customer Success Winter 2024

45

Product Avatar Image

SAP Emarsys

Marketing Automation

Product Avatar Image

SAP Emarsys empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands acro

SAP Emarsys empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands acro

G2 Awards

Best Germany Sellers 2023

Best Marketing Products 2023

Best EMEA Sellers 2023

Best Commerce Products 2023

Grid Leader Location-Based Marketing Winter 2024

Grid Leader Loyalty Management Winter 2024

Grid Leader Transactional Email Winter 2024

Grid Leader E-Commerce Personalization Winter 2024

Momentum Leader Location-Based Marketing Winter 2024

ANZ High performer Marketing Automation Winter 2024

46

Product Avatar Image

Amazon Pay for Business

Payment Processing

Product Avatar Image

Amazon Pay makes it simple for hundreds of millions of customers around the globe to check-in and checkout using information already stored in their Amazon account. Amazon Pay can help aid buyer acquisition, conversion, and reduce cart abandonment

Amazon Pay makes it simple for hundreds of millions of customers around the globe to check-in and checkout using information already stored in their Amazon account. Amazon Pay can help aid buyer acquisition, conversion, and reduce cart abandonment

G2 Awards

Best Commerce Products 2023

Implementation Leader Payment Processing Winter 2024

Asia Pacific Leader Payment Processing Winter 2024

Grid Leader Payment Processing Winter 2024

Relationship Leader Payment Processing Winter 2024

47

Product Avatar Image

GetResponse

Email Marketing

Product Avatar Image

GetResponse is the email, automation, and AI platform that helps you grow your business across the channels you own - like email, SMS, landing pages, and popups. From solo founders to scaling ecommerce brands, we make it easier to launch campaigns, drive revenue, and keep customers coming back – all

GetResponse is the email, automation, and AI platform that helps you grow your business across the channels you own - like email, SMS, landing pages, and popups. From solo founders to scaling ecommerce brands, we make it easier to launch campaigns, drive revenue, and keep customers coming back – all

Categories

G2 Awards

Best Marketing Products 2023

Best Commerce Products 2023

Implementation Leader Website Builder Winter 2024

Asia Pacific Leader Email Template Builder Winter 2024

Grid Leader E-Commerce Personalization Winter 2024

Latin America Leader Email Marketing Winter 2024

EMEA High performer Landing Page Builders Winter 2024

48

Product Avatar Image

ClientSuccess

Customer Success

Product Avatar Image

ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform

ClientSuccess is revolutionizing SaaS management, growth, and retention with it's Customer Success Management Platform

G2 Awards

Best Project Management Products 2023

Best Commerce Products 2023

Usability Leader Customer Success Winter 2024

Implementation Leader Customer Success Winter 2024

Implementation Leader Customer Revenue Optimization Winter 2024

49

Product Avatar Image

NCR Voyix

Retail Management Software

Product Avatar Image

NCR Advanced Store encompasses a suite of omnicommerce solutions that can be tailored to match any retailer's needs and that goes far beyond the point of sale. Integrate offer and loyalty management capabilities to reward your best shoppers and keep them coming back for more. Use sales engagement so

NCR Advanced Store encompasses a suite of omnicommerce solutions that can be tailored to match any retailer's needs and that goes far beyond the point of sale. Integrate offer and loyalty management capabilities to reward your best shoppers and keep them coming back for more. Use sales engagement so

G2 Awards

Best Commerce Products 2023

Grid Leader Retail Management Software Winter 2024

Momentum Leader Retail Management Software Winter 2024

Grid Leader Retail Management Software Fall 2023

Relationship Leader Retail Management Software Fall 2023

Momentum Leader Retail Management Software Fall 2023

50

Product Avatar Image

Pleo

Expense Management

Product Avatar Image

Automate expense management with Pleo’s software and smart app. Take full control of your business and employee spend with one online expense system.

Automate expense management with Pleo’s software and smart app. Take full control of your business and employee spend with one online expense system.

G2 Awards

Best Accounting and Finance Products 2023

Best EMEA Sellers 2023

Best Commerce Products 2023

Fastest Growing Products 2023

United Kingdom Leader Invoice Management Winter 2024

EMEA Leader Invoice Management Winter 2024

United Kingdom Leader Spend Management Winter 2024

Implementation Leader Spend Management Winter 2024

Europe Leader Invoice Management Winter 2024

Europe Leader Expense Management Winter 2024

FAQs

What are the G2 Best Software Awards?

G2’s Annual Best Software Awards ranks the world’s best software companies and products based on authentic, timely reviews from real users.

How are the winners determined?

30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories they are a part of. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 50 appearing on each list.

Read more about the methodology used to calculate G2’s Best Software Awards here.

How many reviews does a vendor need to be eligible?

To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software company or product must receive at least 50 approved and published reviews during the 2022 calendar year. Scores reflect only data from reviews submitted during this evaluation period.

How are the Best Software Awards different from quarterly badge lists?

For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2022. Other G2 reports might include more or less data which would potentially show different rankings for software companies and products. Also, broadly-defined “Other” categories such as “Other Marketing Software” and “Other IT Security Software” were excluded to ensure we were evaluating products with relevant comparative scoring.

Read more about G2’s research scoring methodologies.

Can software sellers and products win multiple awards?

Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.

How are reviews verified and vetted?

It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with companies to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.

For more information on the reviews process, view G2’s community guidelines.

Were G2’s 2023 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?

To be more inclusive of software companies and products, in 2022, we reduced the number of vendor-level reviews per calendar year to be eligible - from 100 to 50. This criteria is being leveraged for the 2023 list as well. Being eligible of course does not guarantee inclusion on a list.

In 2023, we also added net-new lists for:

  • Companies
    • UK Software Companies
    • France Software Companies
    • Germany Software Companies
  • Products (persona-based)
    • Best products for professionals in Customer Service