# Arctera Backup Exec Reviews **Vendor:** Arctera **Category:** [Server Backup Software](https://www.g2.com/categories/server-backup) **Average Rating:** 4.2/5.0 **Total Reviews:** 275 ## About Arctera Backup Exec Backup Exec is a simple, secure, unified and comprehensive data protection software solution. It is designed to help organizations protect their data by providing a range of features for backup, disaster recovery, and archiving. Key features of Backup Exec include: Data Backup: Backup Exec offers flexible backup options for various environments, including virtual machines, physical servers, cloud storage, and databases. It can back up data from both on-premises and cloud-based systems. Disaster Recovery: The software includes tools for disaster recovery, ensuring that businesses can quickly restore their critical systems and data in the event of a system failure, data corruption, or cyberattack. Cross-Platform Support: It supports a wide range of operating systems, including Windows, Linux, and VMware, as well as cloud platforms like Amazon Web Services (AWS) and Microsoft Azure. Centralized Management: Backup Exec provides a centralized interface to manage backups, monitor system status, and configure backup policies, making it easier for IT administrators to oversee the entire backup environment. File and Application Protection: It includes specialized agents for backing up applications like Microsoft Exchange, SQL Server, and SharePoint, as well as file-level backup. Cloud Integration: Backup Exec integrates with cloud storage, allowing organizations to back up data directly to the cloud for offsite storage and disaster recovery. Encryption and Security: The software offers encryption both during the backup process and for data storage, ensuring that sensitive data is secure and compliant with regulations. Automated Backups: Backup Exec can automate backup tasks based on customizable schedules, reducing manual intervention and ensuring that backups occur regularly. In summary, Backup Exec is a powerful solution for businesses looking to protect and recover their critical data, with a range of features that address the needs of both small and large organizations. ## Arctera Backup Exec Pros & Cons **What users like:** - Users praise the **backup frequency flexibility** of Arctera Backup Exec, ensuring quick recovery and ample time options. (1 reviews) - Users praise the **easy recovery** of vital systems with Arctera Backup Exec, streamlining their backup processes efficiently. (1 reviews) - Users commend the **easy recovery** capabilities of Arctera Backup Exec, highlighting its efficiency in virtual machine backup. (1 reviews) - Users value the **easy recovery of fundamental systems** with Arctera Backup Exec, ensuring efficient virtual machine backup. (1 reviews) - Users value the **ease of use** of Arctera Backup Exec, finding it efficient for backup management tasks. (1 reviews) - Users praise the **fast recovery speed** of Arctera Backup Exec, simplifying the process of restoring systems efficiently. (1 reviews) - Users praise the **fast restoration speed** of Arctera Backup Exec, enabling quick recovery of essential systems with ease. (1 reviews) **What users dislike:** - Users find the **complex scheduling** of jobs to be challenging, particularly for those managing numerous tasks. (1 reviews) - Users find the **learning curve steep** due to complex job scheduling, making organization challenging for beginners. (1 reviews) - Users find the **scheduling limitations** challenging, especially when managing numerous jobs within Arctera Backup Exec. (1 reviews) - Users experience **slow performance** due to delays in refresh times and occasional lags during operation. (1 reviews) - Users experience **time delays** with Arctera Backup Exec, as refreshes and performance can be sluggish at times. (1 reviews) ## Arctera Backup Exec Reviews ### 1. Reliable Backups, but Configuration and Maintenance Are Painfully Hard **Rating:** 0.5/5.0 stars **Reviewed by:** Jason L. | Network Administrator, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Arctera Backup Exec?** Backup exec was very reliable. Once configured it did what it was supposed to do. Backups were always usable with very few instances of corruption. **What do you dislike about Arctera Backup Exec?** When I used it Veritas/Symantec Backup Exec was very hard to configure properly, and updates that the software did get always seemed to be nothing that benefits the administration of it. Cleanup of backups was difficult if you were tight on space over time and required a very long time to perform the scheduled maintenance. The Software was fairly expensive compared to several options. At the time we used it, we already had a large 36 tape drive backup unit for tertiary backups that not all of the other solutions could utilize so deciding to switch took some time. We also had to keep this software up to date for 4 years after we switched to Unitrends in order to restore anything from Backup Exec. Support was pretty much terrible when I was managing it, it was always phone support from outside of our country. There are lots of these situations where the support is still great, but Symantec support was just not good back then. And when Veritas took over it became even worse. **What problems is Arctera Backup Exec solving and how is that benefiting you?** This gave us the ability to complete the 3-2-1 backups rule that we all want in this line of work, and we were able to use the hardware we already owned. ### 2. A Must for On-Premise Backups **Rating:** 5.0/5.0 stars **Reviewed by:** Pam K. | Sysadmin, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Arctera Backup Exec?** Backup Exec has been the backbone of our on-premises backup strategy for over 20 years. While the software faced some challenging periods, particularly during the Symantec era, Arctera and the current Backup Exec team have made significant strides in restoring and maintaining customer trust. Their commitment to listening to user feedback is unmatched—no other development team we've encountered takes customer concerns as seriously. They actively engage with users ahead of major releases to gather input and adjust features based on community response. Since around 2015–2016, Backup Exec has been exceptionally stable and reliable. The rare issues we've experienced were almost always tied to corrupted or infected files or broader network problems, not the software itself. Backup Exec is easy to install and, when deployed in a clean and stable environment, serves as an outstanding disaster recovery solution. One standout feature is its ability to maintain ‘forever’ backups without compressing or altering older data in a way that risks long-term loss—a rare and valuable capability we haven't found in other solutions. **What do you dislike about Arctera Backup Exec?** The one ongoing frustration we've had with Backup Exec is the frequent changes to its licensing structure. We've always found this aspect challenging. The capacity-based licensing model was a great fit for our needs, but it’s now being replaced just a few years later, forcing another adjustment. These transitions are often confusing and, historically, it's during licensing changes that our backup environment has been most prone to instability. **Recommendations to others considering Arctera Backup Exec:** Make sure you understand how much data you will be backing up, and how much money you want to put into the media to back up those files. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Data loss, whether caused by insider threats or external attacks, remains one of the biggest challenges we face. Backup Exec serves as a valuable safety net and can be a significant time-saver for administrators who understand how to manage and maintain a complex environment. With the right care, it becomes an essential tool for protecting critical data against both intentional and unintentional loss. ### 3. A very valuable safeguard tool **Rating:** 4.5/5.0 stars **Reviewed by:** Giovanni C. | SysAdm, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Arctera Backup Exec?** A milestone for virtual machine backup, it allows the recovery of fundamental systems in a few mouse clicks, and guarantees a wide time band depending only on the disk space available to us **What do you dislike about Arctera Backup Exec?** A bit complex in the scheduling of the jobs, especially in the organization at a temporal level A more user-friendly scheduler could be of great help if you need to organize a lot of them **What problems is Arctera Backup Exec solving and how is that benefiting you?** After a ransomware attack, thanks to the backups made with this product, we were able to limit the damage and restart after a few hours losing only the changes that occurred on the last day ### 4. Good Features but Needs Better User-Friendliness and Faster Performance **Rating:** 3.5/5.0 stars **Reviewed by:** Rohan B. | Sr Data Operations Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Arctera Backup Exec?** It's good, but I think it could be more user-friendly. **What do you dislike about Arctera Backup Exec?** It takes some time to refresh, and occasionally it lags. **What problems is Arctera Backup Exec solving and how is that benefiting you?** I have some questions about the End-to-End process. I'm seeking clarification on certain aspects and would appreciate more detailed information. ### 5. Veritas **Rating:** 5.0/5.0 stars **Reviewed by:** Yuvaraja R. | Sr technical Support, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Arctera Backup Exec?** File & Folder backup good to see and restore are very fast. **What do you dislike about Arctera Backup Exec?** Tape level is bit challenging multiple backup solution not given in single console. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Tape level backup is challenging ### 6. It works, but it has a lot of improvement to be made and issues to solve **Rating:** 2.0/5.0 stars **Reviewed by:** Cristian C. | IT & Information Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Arctera Backup Exec?** It kind of works. The support is responsive and I hardly have issues with using it on a daily basis. I can access all the features that I need although I could use some more improvement. **What do you dislike about Arctera Backup Exec?** I don't like the fact that I need to install Adobe Reader and not another PDF reader to be able to export my report to a PDF file. I don't like not being able to export reports or history of my jobs already completed in PDF or automatically to a network share. The error messages are so generic that even Veritas support team can't understand what is going on with the issues that happen, which are kind of a few per week. **What problems is Arctera Backup Exec solving and how is that benefiting you?** To be able to keep and safeguard my data from my servers and also from my Netapp storage. It works automatically and I hardly need to solve any issues as most of the issues I have are more related to the server itself then the software, although the error messages could be more explanatory, as they are way too generic. ### 7. Still The Best Backup Solution for my Small Business Clients after 20 + Years **Rating:** 5.0/5.0 stars **Reviewed by:** Frederick G. | Computer Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** I've been using Backup Exec since version 8.6 many years ago. I like the fact that is still supports Larger LTO Tape Drives, providing an Air Gap, ensuring I always have a backup that won't be compromised. It's easy to use. The newer versions have maintained the same processes for Data Backup and Recovery as the olders versions making the transition to the newer version smooth and providing more features and reliability along the way. I normally used a combination of Large LTO Tape Drives and Large External Data Drives to backup my client's data. This gives me the flexibility to quickly restore 'accidentally deleted' files remotely from the External Hard Drives and the peace of mind I have knowing I can restore my Client's Entire Server from Tape Storage kept offsite in the case of a fire, water leak or natural disaster. **What do you dislike about Arctera Backup Exec?** The only down side about the Veritas Backup Exec Software is the new subscription based licensing model. My client's prefer the annual maintenance renewal and are not excited about this online subscription model. **What problems is Arctera Backup Exec solving and how is that benefiting you?** It provides me with the Data Backup and Recovery Solution that best meets the needs of my Clients ### 8. Very good and very fast IT Technical support. **Rating:** 4.0/5.0 stars **Reviewed by:** Andrejs S. | Information System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Arctera Backup Exec?** It supports deduplication of data. It allows you to write data on tapes. Installation and upgrade process is not complex at all. Very good and very fast IT Technical support. New feature appeared - Anomaly detection. **What do you dislike about Arctera Backup Exec?** Sometimes BackupExec agent overloads Windows OS. I have noticed such problem on one of our domain controllers. Log files by default are being too much generated and you need to tune Windows Registry, to get rid of them. In Anomaly detection - it is not possible to understand, what exactly has happened. For example - on domain controller. We see notifications, but have no idea, what happens, what has increased, which exactly folder. System does not support Nutanix HCI. **What problems is Arctera Backup Exec solving and how is that benefiting you?** We can backup Windows and Linux servers. Also Oracle databases. ### 9. Splendid Use of MyExec. **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** Able to trace and monitor the backup job and dashboard serves with good layout.Customer experience has been good help to our problem and troubleshoot whenever we contact the helpdesk. Is easy to implement the job task when configure the settings. And has numbers of feature that can support cloud platform as well. **What do you dislike about Arctera Backup Exec?** Limitations is the holding action of the backup job when selected. The backup job is not able to resume the backup action after unclick the hold option. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Alternate backup storage location. The apps can integrate with other media that allow to integrate with such as Azure platform to run as storage server. ### 10. Backup Exec **Rating:** 4.5/5.0 stars **Reviewed by:** Binu K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Arctera Backup Exec?** It has a good user friendly interface and a very intutive design. The scheduling options are highly customizable. Restore of Data from multiple incremental backups are also easy to do. Prompt customer support. **What do you dislike about Arctera Backup Exec?** Sometimes the backup gives an error fot the Volume Shadow Copy Service (VSS) writer. This is an error which really does not have a perfect solution. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Data Backups is a critical requirement especially for File servers which is very easily achieved. Disaster recovery backups is not only easy but also a key Audit requirement. ### 11. Reliable Backup Software If Offisites Are Not Needed **Rating:** 3.0/5.0 stars **Reviewed by:** Hoyt U. | Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Arctera Backup Exec?** Veritas Backup Exec alows us to quickly and effectively backup critical systems to external drives. This allows us to restore files and systems in the case of disaster or accidental deletion. **What do you dislike about Arctera Backup Exec?** The version we used did not have a native cloud backup option. This left us vulnerable to total data loss in the case of a physical disaster that affected the office where backups were stored. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Veritas Backup Exec allowed us to restore critical files in the case of accidental deletion. This saves the time of re-creating files from scratch. ### 12. Powerful versatile backup solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Vince T. | IT Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Arctera Backup Exec?** I have used variety of backup solutions but Backup Exec remain one of the best for its scalable, advanced backup tools to work with variety of storage types, platforms and cloud; **What do you dislike about Arctera Backup Exec?** Expensive on licences and maintenance costs, need to be on annual support plan in order to get constant updates and support. **What problems is Arctera Backup Exec solving and how is that benefiting you?** We need to be able to secure backup, replication and quick restoration of critical business data to comply with GMP, FDA, HIPPA and all industrial and governmental standard compliances ### 13. Easy to setup and fast to deliver **Rating:** 4.0/5.0 stars **Reviewed by:** Gianpiero C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** I use Backup Exec since 10 years. I appreciate the easy of use for deploy a file-based backup and how fast is the implementation process. I can monitor the backup logs with users having basic tech knowledge **What do you dislike about Arctera Backup Exec?** The cost of the solutions increases if you need to get more features (lik DB backup, cloud, backup, etc.) **What problems is Arctera Backup Exec solving and how is that benefiting you?** I need to backup a storage of video files. Files size at least 50GB and the whole storage is 120TB ### 14. BackupExec is a solid choice **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Arctera Backup Exec?** Veritas Backup Exec is a seasoned product and not rough around the edges like so many others that have not been around as long. It is easy to understand and use and handles daily backup and recovery tasks without issue. **What do you dislike about Arctera Backup Exec?** Being such a robust backup solution is also its main downfall - it is capable of so many things that is a large number of features that most people will never end up using. **What problems is Arctera Backup Exec solving and how is that benefiting you?** We use Backup Exec to manage our daily disk-to-disk backup jobs and data retention periods. Its logging and reporting features give us the needed insight into the status of all our backup jobs. ### 15. Using it for years, never let me down. **Rating:** 5.0/5.0 stars **Reviewed by:** John L. | IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** The ability to back up to tape. Ease of use. Easy to learn. Tons of online information in knowledge bases. Easy to install and update. **What do you dislike about Arctera Backup Exec?** The downside is when you do need technical support, in the past at least as I have not needed it in a long while, you get someone who barely speaks english. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Backup to tape for off site disaster recovery. Backup to hard disk storage for on site recovery. ### 16. Veritas Backup Exec is our reliable backup environment tool to save all the critical information. **Rating:** 5.0/5.0 stars **Reviewed by:** Fabian H. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Arctera Backup Exec?** Backup Exec is compatible with a lot of devices and I can do the backups in diverse types of storage at the same time with different architectures and using different strategies. Easy to use. Fast and secure. **What do you dislike about Arctera Backup Exec?** N/A I think everithing is good in the software **What problems is Arctera Backup Exec solving and how is that benefiting you?** On one occasion our company was the victim of a cyber attack. Fortunately we can recover all the information, it was possible because we had Backup Exec. ### 17. Awesome products and user friendly for ease of doing business backup **Rating:** 4.5/5.0 stars **Reviewed by:** Vinoth D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Arctera Backup Exec?** Veritas provides extensive documentation, training resources, and technical support options to help users deploy, configure, and troubleshoot Backup Exec effectively. Overall, Veritas Backup Exec is a robust and feature-rich backup and recovery solution that offers flexibility, scalability, and ease of use for organizations looking to protect their critical data assets. **What do you dislike about Arctera Backup Exec?** Contacting the technical support and reaching the relevent team for resoving urgent issue **What problems is Arctera Backup Exec solving and how is that benefiting you?** * 8 years important data restoted old tapes ### 18. Healthcare Co Relies on Backup Exec for HIPAA Compliance and SOC Audits **Rating:** 4.0/5.0 stars **Reviewed by:** Jason M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2024 **What do you like best about Arctera Backup Exec?** Encryption using AES ensures backups are HIPAA compliant and passing annual SOC Type 2 audits. **What do you dislike about Arctera Backup Exec?** Cannot create multiple backup jobs in a queue which would ensure subsequent backups start ASAP after the previous ones complete. We have no way of knowing exact timing of how long a particular server would complete backup so we estimate. E.g., SVR01 starts at 8 PM and usually takes < 4 hrs. so SVR02 is scheduled for midnight. However, some days SVR01 takes > 4 hrs. It would be nice if we could "link" multiple jobs together. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Full system backup, disaster recovery (instant) & restoring of accidentially deleted files or SQL databases. ### 19. Strong, adaptable, user-friendly data protection solution for your business **Rating:** 4.5/5.0 stars **Reviewed by:** Le V. | IT Security Manager & Chief IT Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2024 **What do you like best about Arctera Backup Exec?** - Data backup with rich features - Great intergration - Quick and safe restoration - Friendly user interface - Easy implementation - Customer Support Service **What do you dislike about Arctera Backup Exec?** - Intergration and backup performance with Microsoft Azure to backup 365 email **What problems is Arctera Backup Exec solving and how is that benefiting you?** Veritas Backup Executive is resolving my problem with Microsoft 365 integration as we move the system to the cloud (Microsoft Azure). When compared to other features, this one is quite intriguing. ### 20. 15 year Backup Exec user **Rating:** 3.5/5.0 stars **Reviewed by:** Nathan R. | Network Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** Ease of Use and great Customer Support. BE is mostly a set-and-forget program. **What do you dislike about Arctera Backup Exec?** Sometimes expired backup sets don't get deleted off of external hard drives when they are no longer needed. I have had some expired sets stay on for years. **What problems is Arctera Backup Exec solving and how is that benefiting you?** BE is helping us solve our Server backup and ease of mind if there were to be a need to recover from a disaster. ### 21. Very Good Backup Application **Rating:** 4.5/5.0 stars **Reviewed by:** Ravikanth Reddy S. | Technical Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Arctera Backup Exec?** Anyone can support or work on this tool as quick as possible and easy to learn.. **What do you dislike about Arctera Backup Exec?** Nothung much i would dislike. Might be hardware issue which we use to get frequntly.. **What problems is Arctera Backup Exec solving and how is that benefiting you?** It solves lot of problems in Backup Exec. Maybe one of them i could recall is the NAS Backups in an alternative way.. ### 22. Simple and easy user interface with various backup options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** Simple UI and Ease of use Backup file is compressed which results in less storage space requirement Quick restore **What do you dislike about Arctera Backup Exec?** Sometimes the error message for backup failure is not clear and take a little extra time for troubleshooting. It could be imporved a bit. **What problems is Arctera Backup Exec solving and how is that benefiting you?** We have multiple branch offices and it's necessary for us to make sure that even if one of the branches goes offline others should continue the operation. Veritas Backup Exec makes sure that we have all necessary data at every site to acheive this using its backup soltuion. ### 23. Information Technology Manager, responsible for IT Infrastructure deployment. **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Arctera Backup Exec?** Ease of Use Ease of Implementation Best support resources online Best customer support experience Relevant number of features Very friendly user interface **What do you dislike about Arctera Backup Exec?** There is no downside of using Veritas Backup Exec, as the advantages of Backup Exec is outstanding. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Disaster recovery and business continuity in case of any disaster. ### 24. The software is okay, but the support is god awful **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Arctera Backup Exec?** I like when it works and I don't have to touch it. **What do you dislike about Arctera Backup Exec?** I don't like when it doesn't work, and fixing it is a nightmare, compounded by ineffectual support who's only goal seems to be creating tickets, and fulfilling the bureaucratic goals set out by the company. At no point in my dealings with customer service have I felt like my problem was even understood, or considered, before being delivered a gold plated email filled with copy-pasted boilerplate which didn't even acknowledge my simple issue. In addition to this when I explicitly told the technician I didn't have time to take their call and to please respond to the email I was harangue for 3 minutes, repeating myself 4 times to respond to the email until the "support agent" finally let me get back to my job. Unacceptable aggressive behavior like this is indicative of systemic issues with management at the company in my opinion, which leads me to distrust this product. Thank you for the venue to state my complaints, I'll give you a 1/10 for that over a 0, but I will be doing my best to convince my company to move away from this software in the coming months since I cannot risk a system failure that cannot be correct by myself, presuming that your support will be ineffectual in the future as well. Cheers, Konrad **What problems is Arctera Backup Exec solving and how is that benefiting you?** Our regulations requires we backup all of our data with a 3-2-1 policy. ### 25. Excellent tool **Rating:** 5.0/5.0 stars **Reviewed by:** rodrigo M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** very simple and easy task creation and file recovery **What do you dislike about Arctera Backup Exec?** I like it because the software is very intuitive and works very well. **What problems is Arctera Backup Exec solving and how is that benefiting you?** a powerful software for data backup, reliable, it solved the backup problems for our clients. ### 26. The reference solution **Rating:** 5.0/5.0 stars **Reviewed by:** Bogdan N. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Arctera Backup Exec?** I like Backupexec because it has an intuitive interface and offers all the options I need. **What do you dislike about Arctera Backup Exec?** There is no free community edition, of course with limited functions and for personal use. **What problems is Arctera Backup Exec solving and how is that benefiting you?** It provides the backup I need and gives me data security. ### 27. The best program for everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Bogdan K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** All functions are very clear, grouped and easily accessible. **What do you dislike about Arctera Backup Exec?** Honestly, the handling of "Configuration Tasks" in Home could be improved because sometimes it doesn't update the status after repair. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Above all, space saving thanks to great deduplication - it's great ### 28. Stable application with intuitive operation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Arctera Backup Exec?** Transparency of the user interface.It is good that the same functions can be reached through different routes. An extensive knowledge base.Ease of configuration. **What do you dislike about Arctera Backup Exec?** Errors that say nothing. Performance instability. E.g. the same job that worked 50 times - the next one will not work. Or a job scheduled will not run and called manually will execute without a problem. **What problems is Arctera Backup Exec solving and how is that benefiting you?** The latest version supports Oracle 21c database backup - this has helped me keep my work environment safe. ### 29. Stable and reliable for tape backup **Rating:** 5.0/5.0 stars **Reviewed by:** Amarin N. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** Tape backup and libraries. Ability to backup almost any source of data. Piece of mind knwoing that backups are running as planned. **What do you dislike about Arctera Backup Exec?** I think the interface should be modernized. I find it a bit old style. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Backup to Tape ### 30. Reliable backup technology **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Arctera Backup Exec?** Overall, Veritas Backup Exec shines with its reliability, user-friendliness, and disaster recovery capabilities. If you prioritize robust data protection and ease of management, Backup Exec is a strong contender, especially for tape-based backups and complex environments. **What do you dislike about Arctera Backup Exec?** Cost is really expensive and sometimes support is not that helpful with our concerns. **What problems is Arctera Backup Exec solving and how is that benefiting you?** It helps us to work efficienly by just scheduling the backups on the required date, and we leave it as it is with bare monitoring. ### 31. It meets all my needs **Rating:** 5.0/5.0 stars **Reviewed by:** André L. Leite D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** Ease of use and comprehensive features **What do you dislike about Arctera Backup Exec?** It's difficult to say what I don't like because I can use all the features I need very well. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Resolve all my concerns regarding data storage security ### 32. simple to use, fast for backup and restore data. **Rating:** 5.0/5.0 stars **Reviewed by:** Thanh N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Arctera Backup Exec?** Easy to use and implementation, quick support **What do you dislike about Arctera Backup Exec?** not found anything that I could do dislike. **What problems is Arctera Backup Exec solving and how is that benefiting you?** restore data was deleted by users a minute, users are happy when can get back deleted data too fast. ### 33. An excellent backup and recovery software for small business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** The scheduling feature in Backup Exec allows for automated backups, reducing the risk of data loss. The software supports various backup methods, including full, incremental, and differential, providing flexibility in managing storage space and minimizing backup times. **What do you dislike about Arctera Backup Exec?** latest subscription Licensing prices occasional performance issues with backups and restores, especially when dealing with large amounts of data **What problems is Arctera Backup Exec solving and how is that benefiting you?** excellent compatibility with various operating systems, applications, and storage devices ### 34. Reliable backup software **Rating:** 4.5/5.0 stars **Reviewed by:** Michail K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** Easy to implement and administer. Decent reporting featues **What do you dislike about Arctera Backup Exec?** would like support 24x7 and easy replication feature between sites like NetBackup AIR. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Virtual Machine backup along with MSSQL databases ### 35. Easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Scott M. | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Arctera Backup Exec?** It provides an easy to use interface for backing up and restoring our tapes. **What do you dislike about Arctera Backup Exec?** The UI is dated and could use some modernizing. **What problems is Arctera Backup Exec solving and how is that benefiting you?** It is solving our need for a long term backup solution that is off site and off network. ### 36. A very practical and efficient way to perform backups. **Rating:** 5.0/5.0 stars **Reviewed by:** SERGIO NAHUEL R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** The ability to schedule backups daily and their contents **What do you dislike about Arctera Backup Exec?** It should be possible to create Linux images. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Keep backup copies updated. ### 37. Perfect Backup system **Rating:** 5.0/5.0 stars **Reviewed by:** Islam A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** easy use, Custmoer Support, Ease of Implementation **What do you dislike about Arctera Backup Exec?** Nothing, just we need to know how to use another unlicense feature. **What problems is Arctera Backup Exec solving and how is that benefiting you?** backup ### 38. Excellent backup and restore tools **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Arctera Backup Exec?** Easy to configure and monitor. Reliably restores from various types of storage media including iSCSI, NAS, tape and Azure and AWS cloud. Backup Exec never lets me down. **What do you dislike about Arctera Backup Exec?** The reporting could be more detailed and customizable. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Backup Exec helps us protect our data by making copies that can be restored when needed. ### 39. Backup Exec is a Legend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Arctera Backup Exec?** One single console for Physical, Virtual or cloud workloads **What do you dislike about Arctera Backup Exec?** It would be good to have Backup exec Linux version and appliance version, with all in one bundle **Recommendations to others considering Arctera Backup Exec:** I recommend this product for Regular backup and recovery of data **What problems is Arctera Backup Exec solving and how is that benefiting you?** Backup Exec resolves problems like tape media backup or disk backups, deduplication, quick restore from images etc **Official Response from Lucas Church:** > Thank you so much for taking the time to write a review for Backup Exec. We greatly appreciate your feedback and aim to consider how we can better our product experience for you in the future. Be on the lookout for our newest product updates, and let us know if we can better serve you. ### 40. very versatile and reliable tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jose Miguel W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** stability, reliability and response time to get the company back up and still on stay **What do you dislike about Arctera Backup Exec?** possibly the way to manage servers and reports **What problems is Arctera Backup Exec solving and how is that benefiting you?** Recovery of encrypted data and it helped me a lot because the backups were intact ### 41. Backup Exec Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** User friendly and simple to configure and monitor. **What do you dislike about Arctera Backup Exec?** File-level backup is slow and this can be improve. may be it is possible that new or lastest version it is already taken care. **What problems is Arctera Backup Exec solving and how is that benefiting you?** file recovery is our mail point ### 42. Support Experience with Veritas **Rating:** 2.5/5.0 stars **Reviewed by:** shantha k. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Arctera Backup Exec?** Backup data with different media is helpful **What do you dislike about Arctera Backup Exec?** Direct SDR Process of restorations only works. Technical Support cannot able to assist on Bare-Metal restoration process . SQL Restoration also complicated process **What problems is Arctera Backup Exec solving and how is that benefiting you?** Backing up data with data ### 43. Backup Exec **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** Keeps good backups of our local servers. Easy to manage **What do you dislike about Arctera Backup Exec?** Sometimes hard to update. Licensing can be difficult to update **What problems is Arctera Backup Exec solving and how is that benefiting you?** It helps make sure we have backups of our local files and systems that we need. ### 44. Having very good experience with Veritas **Rating:** 5.0/5.0 stars **Reviewed by:** Akash M. | Consultant and Support, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Arctera Backup Exec?** Management and flexibility. Agent-based backup for Physical server backup **What do you dislike about Arctera Backup Exec?** Agent-based backup for Physical server backup **What problems is Arctera Backup Exec solving and how is that benefiting you?** The licensing part was very complex earlier, and now it is easy to understand ### 45. Very pleasant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Arctera Backup Exec?** It is a very robust and reliable piece of software **What do you dislike about Arctera Backup Exec?** admin accounts are very hard to manage if the former user leaves and does not inform the passwords **What problems is Arctera Backup Exec solving and how is that benefiting you?** backup of several very big file servers ### 46. Good Backup Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Arctera Backup Exec?** Powerful backup solution for tapes and disks. **What do you dislike about Arctera Backup Exec?** The search feature seldom works and it could be faster when navigating windows. **What problems is Arctera Backup Exec solving and how is that benefiting you?** Recovery of accidentally deleted files and folders, recovery of older files and folders. ### 47. I feel like it's a 360 degree solution for protection, Backup, Disaster Recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Justin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Arctera Backup Exec?** The amount of tools that are available in the product. The backup exec services themselves which by their own; can support so many different methods of backing up data. The extensiveness of the platform and rule setting, backup job credentials and testing validity. Inter-operability with a variance of tape library systems. Excellent support and service. **What do you dislike about Arctera Backup Exec?** I would have to honestly say there were some areas when the system yields difficulty in working with my LTO tape library. It is a supported library but there have been challenges, allbeit maybe one or two instances I can remember; where I needed to get support involved on the matter. **What problems is Arctera Backup Exec solving and how is that benefiting you?** The ability to quickly recover lost files and system state. It covers Disaster Recovery down to the most finite details and while I never have had to use it; it is still assuring to know I have such a powerful tool in my corner. ### 48. Great BackUp Software **Rating:** 5.0/5.0 stars **Reviewed by:** Mortaja A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Arctera Backup Exec?** I love the minimalist design of their software and incredible performance. **What do you dislike about Arctera Backup Exec?** There is nothing I dislike regarding this software **What problems is Arctera Backup Exec solving and how is that benefiting you?** Backup and disaster recovery ### 49. Backup exec has been great over the years, sometimes support is questionable. **Rating:** 4.0/5.0 stars **Reviewed by:** don b. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Arctera Backup Exec?** I have full backups every night almost 2TB that complete quite reliably. Some issues with external usb drives going offline and back online to cause a failed backup. Exchange backups must be done in two different ways in order to cover your butt and clear log files after a full agent backup. **What do you dislike about Arctera Backup Exec?** Support is mainly overseas, and there may be a language issue. Support likes to collect all logs before beginning, delaying solutions for several days while they review the logs. Virtual full backups of exchange do not relieve log files. Now after the latest Veritas BE 21 update, exchange log files are deleted! **What problems is Arctera Backup Exec solving and how is that benefiting you?** I can restore to a disaster recovery server daily to test my backups. I have had a problem recently with restore of virtual machines. Still not resolved, and support is dogging it. This could ruin their review. ### 50. SImple solution for mid range **Rating:** 5.0/5.0 stars **Reviewed by:** Karthik C. | Senior Technical Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Arctera Backup Exec?** Easy implementation and to use of use for mid range clients. Support for major workloads like VMware and hyper v Schduled restoration for testing restoration CLoud S3 integration Ransomeware protection **What do you dislike about Arctera Backup Exec?** Need to add few work loads like Nutanix,Oracle RA, oracle Databases for all OS. Could improve in reporting for Auditing purpose. Add caso to case replication so that dependency can be removed on single CASO **What problems is Arctera Backup Exec solving and how is that benefiting you?** SImple to use and centrlaised backup for most of the popular work loads and it is majorly concertared on Windows OS and Applications like SQL, Exchange .Ransomeware protection for backed up data and duplication to cloud. ## Arctera Backup Exec Discussions - [does Symantec backup exec trial version have the ability to delete files](https://www.g2.com/discussions/does-symantec-backup-exec-trial-version-have-the-ability-to-delete-files) - 4 comments, 1 upvote - [How does Backup Exec help optimize storage?](https://www.g2.com/discussions/how-does-backup-exec-help-optimize-storage) - 2 comments - [How do I use Veritas Backup Exec?](https://www.g2.com/discussions/how-do-i-use-veritas-backup-exec) - 1 comment - [How does Backup Exec work?](https://www.g2.com/discussions/how-does-backup-exec-work) - 1 comment - [Which Veritas product does Backup Exec integrate with to reduce risk through visualization?](https://www.g2.com/discussions/which-veritas-product-does-backup-exec-integrate-with-to-reduce-risk-through-visualization) - 1 comment - [View Arctera Backup Exec pricing details and edition comparison](https://www.g2.com/products/arctera-arctera-backup-exec/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+19%3A14%3A50+-0500&secure%5Bsession_id%5D=d14846c7-2d75-4630-9c3a-d7b016cebf03&secure%5Btoken%5D=181ed5d90782178c8ac613dd1b8e8fe87ec2fc71dcdc8169c1eacff8915053ce&format=llm_user) ## Arctera Backup Exec Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Functionality** - On Premises Recovery - Cloud Recovery - Prior State Recovery - Recovery Automation - Replication **Management** - Real-Time Analytics - Solution Integration - Infrastructure Compatibility - Monitoring **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Management** - Local Management - Infrastructure Compatibility - Solution Integration - Real-Time Analytics - RTO and RPO Management **Solution Provision** - System Failover - Pay by Usage - Service Provision **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - File Sharing - Security Standards - Encrypted Storage **Agentic AI - Disaster Recovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Arctera Backup Exec Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews) - [Arcserve UDP](https://www.g2.com/products/arcserve-arcserve-udp/reviews) - 4.2/5.0 (102 reviews) - [Veritas NetBackup](https://www.g2.com/products/veritas-netbackup/reviews) - 4.0/5.0 (105 reviews)