Workday HCM Reviews & Product Details

We use Workday HCM as our primary HR solution and it has worked seamlessly. I like that it unified all HR functions into one platform which makes it very convenient to use.

It comes with features that handles onboarding all the way to talent management and this ensures we have and retain best talents.

I like the payroll features and how easily data is integrated for best results.

In addition it boosts productivity thanks to ease of tracking and managing employee performance.

It also has other basic HR features including time tracking, leave management and so much more, It is the best we have. Review collected by and hosted on G2.com.

From customization to integration, Workday HCM has met all our needs and no single dislike considering what we have achieved with the tool. Review collected by and hosted on G2.com.

Workday offers outstanding functionality, truly streamlining my daily work experience. All essential operations—HR, payroll, IT support, and accounts receivable—are conveniently centralized within a single platform. I find the interface intuitive and appreciate how customizable it is. One feature I value in particular is the ability to control access for each user individually. The automated workflows also simplify routine tasks that would otherwise be time-consuming, greatly improving overall efficiency. Review collected by and hosted on G2.com.

The system is easy to navigate, true. However, I feel there is room for increased product efficiency as the number of "clicks" seems excessive for relatively simple procedures. I also have experienced some "page redirecting", for example, I edit an invoice, I reprint the invoice to display the updated data. Upon completion of "Print Run", and clicking "Ok", I am then redirected to a previously visited Workday record. I am then required to navigate back to the original record of which I re-printed. More clicks!! Review collected by and hosted on G2.com.

I appreciate how Workday HCM brings together HR, payroll, and talent management within a single platform. Its intuitive interface and real-time analytics have made it much simpler to manage employee data and monitor performance. The high level of configurability also means we can tailor the system to fit our processes without needing extensive IT assistance. Review collected by and hosted on G2.com.

Workday HCM can be challenging to configure, particularly when it comes to setting up custom workflows. Creating some reports can also be time-consuming, and a few features are not as intuitive as I would like, which may make it harder for new users to get started quickly. Review collected by and hosted on G2.com.

This platform offers a wide range of features for managing employees, such as reviewing and monitoring absences and expense requests, enrolling staff in training courses and tracking their progress, as well as setting up career goals to support their personal development. Review collected by and hosted on G2.com.

Although Workday offers a wide range of flexible options, I often find it confusing to locate what I need. Information is sometimes buried too deeply within submenus or hidden in reports that you have to request separately, which makes the experience less smooth, especially for managers overseeing large teams. The UI/UX is definitely a weak point and has significant room for improvement.

While there have been some recent updates to the user interface on individual team member profiles, I feel that more enhancements are still necessary. Review collected by and hosted on G2.com.

Workday is highly configurable and consistently enhances the user experience. The Workday community has also been extremely helpful. When I first started, I had no prior experience with Workday, but over time, I have learned to perform many configurations without any formal certification, primarily by reading and learning from the Workday community. Review collected by and hosted on G2.com.

There are still a few things I would like to see happen. However, we can share our ideas by posting a brainstorm in the Workday community. If many other companies are interested in the same feature, Workday may consider implementing the change. Review collected by and hosted on G2.com.

The dynamic/flexibility in the business process flow and Reporting is great.

The integration features (whether EIB, Core Connector or Custom) is also great. Among all the HCM software that I had used, Workday is one of the HCM at which it provide great features to integrate with 3rd Party Application.

Navigation is user friendly.

The software is frequently update to enhance security and to deliver the latest features (especially AI related features).

The knowledge of the customer service representative is very great and they able to fix all my issue. Review collected by and hosted on G2.com.

RaaS is currently not available for Matrix Report, which will be a great features if Matrix Report can be exported via RaaS.

Some Task's UI is not customizable to fulfill the business needs. Review collected by and hosted on G2.com.

The system offers impressive flexibility in its configuration options, enabling you to adapt it to your organisation's specific requirements. There is a wide range of reports readily accessible, and you also have the ability to create custom reports, which is helpful for building insightful dashboards and discovery boards. I also appreciate that the employee and manager self-service features are comprehensive, allowing HR to dedicate more time to strategic work rather than routine administrative tasks. Review collected by and hosted on G2.com.

I feel the UI in some areas can be improved upon - particularly the Home Page as it feels outdated but should engage the user. It would be good if we could vote on some of the UI changes that have been introduced in recent releases as a lot of the customers feel time would be better spent on more crucial and much needed fixes in other parts of the system. Review collected by and hosted on G2.com.

I absolutely love Workday HCM's user-friendly interface which streamlines our workflow significantly. Its low-code environment is incredibly efficient, allowing analysts like me to perform tasks quickly and meet business needs effortlessly. The continuous innovation from Workday HCM is very impressive, as they actively build on customer feedback, ensuring the product evolves to meet growing demands. This forward-thinking approach ensures that we have the tools necessary to address a wide range of talent, reporting, and analytics needs, alongside learning and compensation. This all-star package efficiently informs our leadership on workers' skills and internal mobility, which is invaluable. By offering a single source of insights, Workday HCM has equipped us with the ability to make informed decisions with ease. Review collected by and hosted on G2.com.

I dislike the international integration of worker types in Workday HCM, which isn't fully accommodating based on our business requirements. For example, the treatment of contingent workers who need performance reviews could be improved. I find that there's also a significant learning curve initially, with the need to develop muscle memory. However, the major obstacle was not just learning the system, but also ensuring user adoption to the changes introduced by Workday HCM. Review collected by and hosted on G2.com.

Workday HCM offers a clean and user-friendly interface, making it straightforward to handle HR tasks such as payroll, benefits administration, performance reviews, and recruitment. The platform’s real-time data features help minimize reporting delays and promote accuracy throughout the organization. Additionally, its ability to integrate with other enterprise tools, combined with robust analytics, positions it as a valuable resource for making well-informed decisions. Review collected by and hosted on G2.com.

Workday HCM is a powerful platform, though it does require some time to learn, especially for those new to its advanced reporting features. The customization options may seem limited unless you have additional configuration assistance. Furthermore, the mobile app's performance could be improved, particularly when managing more complex tasks. Review collected by and hosted on G2.com.

I appreciate the flexibility Workday HCM offers, allowing me to make necessary changes that align with our business needs. It supports efficient and accurate payroll processing by integrating seamlessly with our benefit vendors, ensuring our employees are properly enrolled. I find it incredibly valuable that it tracks all data related to our employees. The system is user-friendly, providing an easy-to-use interface for employees who do not interact with it daily, making it intuitive. Additionally, I am pleased with Workday HCM being part of a comprehensive system that includes both Human Capital Management and financial capabilities, which was a significant factor in choosing it over other systems like UKG. It offers ease of use, which is crucial, and I would highly recommend it to anyone looking for a robust system, signifying my satisfaction through a perfect recommendation score. Review collected by and hosted on G2.com.

Sometimes what seems like a small change or feature is very difficult or impossible to achieve in Workday HCM simply because of how the system is built. I would hope for more responsiveness to some of the core issues that have been identified by the community for many years. Review collected by and hosted on G2.com.