Workday HCM Reviews & Product Details

Workday HCM offers a centralized platform that streamlines core HR processes such recruitment, compensation management, full employee life-cycle and access to employee data in real time. Workday offers a user friendly interface for end-users and a fairly intuitive approach to perform HR transactions both via self-service and via HR Shared Services teams. One of the key features that our employees like is the self-service capability. Platform early adopters were fascinated that they could see their profile updates (i.e. payment elections, tax elections, personal info, etc.) updated in real time, rather than sending an email to a generic mailbox and waiting for a long time for the changes to be reflected. Additionally, Workday offers fantastic reporting and dashboard capabilities. which allow for data-driven decisions & recommendations. Finally, Workday integrates well with other systems (either via core connectors or custom integration solution developed in Workday Studio) and that makes Workday to be the hub and source of truth for employee data. Review collected by and hosted on G2.com.

Workday is an expensive platform, so it may not be a good fit for smaller companies. Also, significant change management is required to capitalize on the benefits of Workday HCM. Review collected by and hosted on G2.com.

Workday HCM is a powerful unified solution that allows us to easily manage our people cycles and operational tasks while providing a familiar and user-friendly environment for our workers. It has a comprehensive suite of solutions that covers many areas of HCM management, reducing the need for integrations. Because it is a unified solution with so many functional areas and data related to these, reporting and analytics across HR becomes very simple and powerful Review collected by and hosted on G2.com.

Implementations of the system can be challenging for organizations to handle and typically are difficult projects, resulting in work that flows over to Production thereafter. Also related to this, staffing a Workday team can be challenging and can be difficult to build. It can be tough to find good talent internally or externally to help support the system Review collected by and hosted on G2.com.

The performance management and goal-tracking features are very streamlined. Setting OKRs and tracking progress within the tool is much smoother compared to the spreadsheets we used previously. I also like the 'Org Chart' visualization feature; it makes it very easy to find who reports to whom across different technical teams. Review collected by and hosted on G2.com.

The web interface can sometimes be sluggish and heavy to load, especially during peak usage times like payroll cutoffs or performance review cycles. The 'loading' spinner appears frequently when switching between modules. For a cloud-based platform, the responsiveness could be much snappier compared to other modern SaaS tools we use. Review collected by and hosted on G2.com.

Everything is centralized in one App, making it easy to implement your tasks, follow up on, and manage your work and documents. It supports customers by reminding them ahead of the activity deadline and with clear instructions. It also offers different communication and support options for customers. I manage all my full-time and part-time jobs in Workday every day. I love the ability to integrate different services into a single place in Workday. Review collected by and hosted on G2.com.

Until now, I have not faced any activities that are not possible in Workday, so I like this ability. Review collected by and hosted on G2.com.

I like how user-friendly and well-structured Workday HCM is. The reporting and dashboards are very powerful, and having everything well integrated makes data-driven decisions easier. It makes HR processes more structured, improves data accuracy, and gives better visibility through real-time dashboards. This helps keep everything centralized. Review collected by and hosted on G2.com.

Some processes can feel a bit complex at first and require proper training to use efficiently. The user interface can be made more intuitive, especially for first-time users. Reporting and business process configuration could be simpler. The initial setup took some time and planning due to the complexity of the system. Review collected by and hosted on G2.com.

I appreciate how Workday HCM serves as our system of record for employee data, effectively managing the full employee lifecycle from hire to retire. It supports core HR processes like job and org management, compensation, performance, and reporting. The platform provides consistent, trusted data for workforce insights and decision-making. We've been able to consolidate our data from different platforms into Workday HCM and perform reporting efficiently. I also find the UX relatively easy to pick up on without much training. Workday's security model is robust, allowing us to enforce strict controls to ensure data is only accessible to those authorized to see it. Review collected by and hosted on G2.com.

I would love to see a UI refresh. There's too many clicks to navigate anywhere at the moment. Review collected by and hosted on G2.com.

This is one of the most robust systems I’ve worked with. The ability to customize it to match your internal processes is a major plus. As you become more familiar with the system, you can build a well-developed ecosystem of processes and integrations that makes the HR Operations experience much more seamless. Review collected by and hosted on G2.com.

It can be a bit overwhelming for those who are new to the system. With so many options available, it’s easy for new customers to miss the value that’s right at their fingertips or to feel unsure about where to start. There are also areas of functionality within Workday that don’t feel as flexible or as intuitive as they could be, such as generating letters or other documents as part of a severance package. Another downside was the removal of a shared customer tenant for exploring new features and functionality. That change reduced the ability to test new functionality or configuration ideas in a collective space with other customers, without needing to pay for additional support and services. Review collected by and hosted on G2.com.

I love the overall look of Workday HCM. It's easy to train our employees to do their day-to-day tasks. From an HRIS Analyst perspective, it's so valuable having the data I need to build reports readily available. I also appreciate that Workday HCM allows me to hone my skills and learn more every day. Having our employee data in one spot is a huge time saver since it eliminates the need to pull and integrate data from multiple places. It's incredible to quickly build reports when a department requests specific employee data. Review collected by and hosted on G2.com.

The AI within Workday, known as Workday Assistant, leaves much to be desired. It could be helpful for employees seeking information or guiding admins through processes, but in our experience, it usually does not understand what is being asked. Additionally, I wish there was more flexibility in the appearance and setup of the absence calendar, like changing colors and updating the look of the time-off balance. Implementing Workday was a long process, and our biggest challenge was getting decisions finalized internally. Review collected by and hosted on G2.com.

I really value Workday HCM's vast capabilities and tools available to us depending on the use case, like Prism, discovery boards, calculated fields, composite reports, worksheets, and integrations. These features help us cleanse and transform the data as we need it based on each use case, allowing us to combine unrelated and sometimes external data to give our business a comprehensive view of all data that matters most. It also improves the end-user experience by being able to transform data and deliver it all in a single solution. Additionally, Workday HCM has eliminated the need for third-party external analytics tools and allows us to gain deeper insights by pulling from the appropriate business objects within the system. Review collected by and hosted on G2.com.

I find the analytics visualizations and capabilities a bit clunky for end users compared to other sophisticated analytics tools. Performance is a huge issue, especially when getting into nested calculated fields, as it severely impacts performance. Load times are hard for end users, particularly with segmented security groups. There are also dashboard page limitations to the number of worklets, and I have issues with labels on bar charts in matrix reports and rounding percentages in worksheets charts. I also miss the 'Slides' feature as it was powerful to have live data in a presentation format that leaders and HRBPs could download. Review collected by and hosted on G2.com.

We use Workday HCM as our primary HR solution and it has worked seamlessly. I like that it unified all HR functions into one platform which makes it very convenient to use.

It comes with features that handles onboarding all the way to talent management and this ensures we have and retain best talents.

I like the payroll features and how easily data is integrated for best results.

In addition it boosts productivity thanks to ease of tracking and managing employee performance.

It also has other basic HR features including time tracking, leave management and so much more, It is the best we have. Review collected by and hosted on G2.com.

From customization to integration, Workday HCM has met all our needs and no single dislike considering what we have achieved with the tool. Review collected by and hosted on G2.com.