Modern system. Customer support lead - Ganesh Kumar. Review collected by and hosted on G2.com.
System can have its downtime or incorrect calculation Review collected by and hosted on G2.com.
Ability to handle diverse statutory requirements across geographies
Another standout aspect of Ramco Global Payroll is the caliber of its consulting team. The consultants bring deep domain expertise, not only in payroll processing but also in local statutory compliance, change management, and system integration.
Ramco Global Payroll offers strong employee-facing capabilities through its integrated ESS portal, mobile app, and AI-powered chatbot. These tools provide employees with convenient, self-service access to payslips, leave, claims, and HR queries, improving user experience and reducing HR overhead. The mobile interface is intuitive, and the chatbot offers real-time support, making it a highly efficient digital payroll solution Review collected by and hosted on G2.com.
While Ramco Payroll offers strong functionality, one area for improvement is the user interface, which can feel less intuitive compared to newer, more modern platforms. Initial setup and configuration require significant effort and deep product knowledge, which can be challenging without expert consultant support. Additionally, reporting flexibility could be enhanced—some custom reports require technical intervention instead of being fully self-service. Performance can also vary slightly depending on the complexity of the configuration. Review collected by and hosted on G2.com.
The support team are fantastic to deal with. They are very efficient and responsive when we have new business requirements that we need to adjust to. Items are actioned in a timely manner and the are always professional and helpful with any of our requests and queries.
The software enables us to process a large number of pays with ease and efficiency, and the ability to process in real time assists with last minute changes and adjustments. Review collected by and hosted on G2.com.
We are using the older platform that has been in place for 6 years. It can be a little complex to navigate so we are hoping to move to the new platform that has more modern features. Review collected by and hosted on G2.com.
Ramco Payroll system is user-friendly compared to the previous one. Accessing information from the portal and downloading payslips is straightforward. Additionally, submitting claims and checking their processing status is easy, and the system integrates well with both the HCM and Finance systems. Review collected by and hosted on G2.com.
However, there can be delays in receiving support from Ramco when issues arise or when clarifications are needed. Review collected by and hosted on G2.com.
expert and more systematic on payroll process, which is compact to one screen. Review collected by and hosted on G2.com.
We need more in data reporting with synchronize for every module. Review collected by and hosted on G2.com.
ramco features are user friendly and easy to use Review collected by and hosted on G2.com.
ramco features needs to enhance the speed of the system Review collected by and hosted on G2.com.
The features in Ramco Global Payroll are user friendly. Review collected by and hosted on G2.com.
Ramco need to enhance and upgrade Power BI report Review collected by and hosted on G2.com.
It streamlines the leave management module and offers a wide range of features that are yet to be explored. Review collected by and hosted on G2.com.
The system can be slow at times, the interface is not very user-friendly, and timely support can be difficult to obtain. Review collected by and hosted on G2.com.
The self-service features and mobile access enhance our user experience. Review collected by and hosted on G2.com.
The user interface navigation feels less intuitive for new users, and occasional system performance lags have been reported during peak processing times. Review collected by and hosted on G2.com.
I like that this system is user friendly, modern design and interactive Review collected by and hosted on G2.com.
So far there is no issue for me when using this system Review collected by and hosted on G2.com.
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Averages based on real user reviews.
10 months
