---
title: Gaviti Reviews
meta_title: 'Gaviti Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 190 reviews by the users' company size, role or industry
  to find out how Gaviti works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 190
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---

# Gaviti Reviews
**Vendor:** Gaviti  
**Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 190
## About Gaviti
Gaviti is an AI-powered accounts receivable automation platform that helps B2B companies streamline their invoice-to-cash cycle. It centralizes collections management, cash application, credit risk, disputes, and customer communications, replacing manual spreadsheets and scattered emails with a unified, efficient workflow. Gaviti is the only platform offering a B2B payment portal with zero-fee ACH and streamlined communication included in every subscription, enabling faster, frictionless payments at no extra cost. The platform is ERP-agnostic and connects with any ERP or business system—including proprietary or homegrown solutions—providing unmatched integration flexibility. AI-driven cash application improves accuracy and dramatically reduces reconciliation time. Automated workflows ensure timely reminders, escalations, and task management. The Collector Workspace offers full visibility into aging, communication history, promises to pay, and collector performance. With built-in credit tools, dispute workflows, customer self-service, and real-time analytics, Gaviti gives finance leaders everything they need to run a predictable, scalable, and efficient A/R operation.



## Gaviti Pros & Cons
**What users like:**

- Users highlight the **ease of use** of Gaviti, praising its clear interface and user-friendly features. (68 reviews)
- Users appreciate the **collections efficiency** of Gaviti, noting significant improvements in timeliness and streamlined accounts receivable processes. (40 reviews)
- Users value the **automation capabilities** of Gaviti, which significantly enhances efficiency in accounts receivable processes. (35 reviews)
- Users love Gaviti's **real-time invoice visibility** , making invoicing straightforward and efficient for teams. (33 reviews)
- Users commend Gaviti for its **great visibility** and responsive support that enhances their experience and improvement efforts. (27 reviews)
- Time-saving (26 reviews)
- Tracking (23 reviews)
- Features (22 reviews)
- Users value **automated reminders** from Gaviti, significantly reducing time spent on invoice follow-ups and enhancing productivity. (21 reviews)
- Efficiency (20 reviews)

**What users dislike:**

- Users notice that Gaviti's **slow performance** can hinder efficiency, especially when managing large amounts of data. (20 reviews)
- Users find the **limited customization** options for reporting hinder their efficiency and overall experience with Gaviti. (18 reviews)
- Users express frustration over the **missing features** in Gaviti, particularly with intuitive filtering and contact storage. (18 reviews)
- Users desire **more advanced reporting options** in Gaviti for better financial insights and management reviews. (16 reviews)
- Users find **poor reporting** in Gaviti, leading to challenges in payment tracking and data confidence issues. (16 reviews)
- Users report **integration issues** with Gaviti, experiencing slowdowns and complications due to complex system interactions. (14 reviews)
- Users often face **invoicing issues** due to site lag and difficulties in managing multiple invoices efficiently. (14 reviews)
- Users find Gaviti's **limited functionality** particularly frustrating, especially with its mobile experience and complex interface. (14 reviews)
- Limited Flexibility (11 reviews)
- Poor Navigation (11 reviews)

## Gaviti Reviews
  ### 1. Streamlined Invoice Tracking but Needs Project-Based Contact distribution options

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rick B. | Job Cost Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about Gaviti?**

I like how easy it is to see the paper trail with Gaviti. I can simply go into the invoice and see if another collector has any notes or if a project manager or account manager has added any insights about why an invoice hasn't been paid or how close we are to billing these invoices. It really makes data collection hassle-free. Gaviti gives great tracking on invoices that have gone out to customers, shows when that customer has opened those invoices, and allows them to pay directly through the emails that are automatically generated.

**What do you dislike about Gaviti?**

I think the email distribution group being by customer rather than being project specific is a hinderance. We have a variety of projects with a single customer, and invoices are sometimes sent to everyone, not just the relevant people. It would be a lot easier if there was a way to restrict or organize which contacts receive them from the start.

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti provides great tracking on invoices, indicating when customers open them and facilitating direct payments through automated emails. It consolidates everything under one umbrella, making it easy to track updates and notes from different roles, thus streamlining our operations.

**Official Response from Sarah Hein:**

> We’re thrilled to hear how much value you’re getting from Gaviti. It’s great to know that having all notes, emails, and reminders in one place is helping your team respond faster and keep accountability aligned with the right owners.

We also really appreciate your feedback around contact groupings. Grouping contacts on a per-project basis is a valuable suggestion, and it’s something we'll consider for a future release. Thank you for taking the time to leave a review. 

  ### 2. Automates Invoicing with Easy Visibility, Minor Filter Hiccups

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrea P. | Accounting Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Gaviti?**

I really like the automation in Gaviti, especially how it handles follow-ups, which makes my invoicing and collections processes much easier. Also, the easy visibility of invoices is a big plus for me. The aging buckets and the ability to create dashboards save a lot of time when it comes to filtering, which is quite handy. Additionally, I find Gaviti quite straightforward to use when it comes to maintaining workflows. Its syncing capability with our main software Q360 on an hourly basis is excellent for keeping our invoices and aging updated.

**What do you dislike about Gaviti?**

The filtering is still a little wonky and not always intuitive. When I use filters, I think of the way they should work as being similar to Microsoft Excel. Gaviti has too many layers to unpeel to find what you need.

**What problems is Gaviti solving and how is that benefiting you?**

I use Gaviti for invoicing and collections. It automates follow-ups, saving time on filtering with easy visibility of invoices. The aging buckets and dashboard creation are helpful.

  ### 3. Gaviti Keeps Customer Follow-Ups on Track with Effective Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kimi S. | Accounts Receivable Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Gaviti?**

Gaviti is very helpful when it comes to following up with customers. It helps the AR team avoid delays in communication, and each time an automated follow-up is sent, the customer is usually triggered to respond.

**What do you dislike about Gaviti?**

As of the moment, Gaviti still needs some improvements when it comes to attaching invoice copies. Right now, it can only send a statement of account and a notification once the invoice has been created, but it can’t send the actual invoice copy. Because of this, on our end we still need to send the invoice separately in another email.

**What problems is Gaviti solving and how is that benefiting you?**

Before Gaviti, our AR follow-ups relied heavily on manual emails, calls, and individual tracking, which made it easy to miss follow-ups, duplicate efforts, or lose the history of past interactions. Gaviti helps solve this by automating reminders, follow-ups, and escalation workflows based on each customer and their risk level.

  ### 4. Customer open invoices made easy for salespeople

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jim A. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2026

**What do you like best about Gaviti?**

Gaviti gives me real-time visibility into all my customers' invoices, makes it easy to download copies to resend, and lets me share updates live with my team.

**What do you dislike about Gaviti?**

The platform can be slow at times, and the ability to create views/filters could be improved.

**What problems is Gaviti solving and how is that benefiting you?**

Collecting on past due invoices. Often in the sales process, I would fail to check on customers' open invoices before meetings. Gaviti allows me to check in real time, so I can add past due or pending invoices to the talking points. Gaviti also allows me to post notes for my entire team to see so efforts are not duplicated keeping us aligned and organized. It also prevents over-messaging to customers, which can be seen as annoying.

  ### 5. Streamlined Accounts Receivable with Great Visibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashwini m.

**Reviewed Date:** February 18, 2026

**What do you like best about Gaviti?**

I like how Gaviti brings clarity and structure to the entire receivable process. Instead of chasing updates across emails, Excel sheets, and different teams, everything stays in one place — overdue status, follow-ups, history, disputes, and next actions. It also makes my day-to-day work smoother because I get real-time visibility on what's pending, follow-ups become consistent and trackable, and it's easier to prioritize high-risk accounts. Reporting becomes more reliable for reviews. I really enjoy how Gaviti keeps the workflow disciplined without feeling complicated. Task-based follow-ups make it clear what needs to be done next and by whom. Strong visibility for escalations makes it easier to push critical cases at the right time. A centralized communication trail helps a lot when internal teams ask for updates, and better accountability reduces follow-up gaps because every action is tracked.

**What do you dislike about Gaviti?**

A few things in Gaviti that don't work as well are: reporting could be more flexible - sometimes it takes extra efforts to get quick, customized views for leadership. The dashboard feels slightly rigid - I'd like more control over what I can pin or highlight. The learning curve for new users - it's not hard, but first-time users need some guidance to use it properly. Integration can be smoother - especially when connecting with ERPs or internal banking systems.

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti streamlines accounts receivable monitoring by removing manual tracking efforts. It provides clear visibility of overdue payments, structured follow-ups, improved dispute tracking, and clean, timely audit-friendly reporting, enhancing overall efficiency in managing accounts.

  ### 6. Intuitive Tool, Elevates Credit Control Efficiency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hayley D.

**Reviewed Date:** February 17, 2026

**What do you like best about Gaviti?**

I use Gaviti to help keep on top of debtors in my credit control role. It really helps to see my debtors in one place, making it easy to download an Excel with all my current invoices and to see which ones are overdue. I love the notes feature the most because it allows me to keep up to date with what has been done for each invoice or debt. The promise to pay addition within notes is awesome as it can be easily updated, providing a quick and helpful team update. I also like that I can set up email notifications, which remind me of what I need to do next for an invoice and when. Adding the same note to multiple invoices is super helpful and speeds up the process. Being able to filter invoices in many ways really helps to find information quickly. Using downloaded Excels for creating clear and quick client updates is another plus. And although I wasn't around for the initial setup, it’s been intuitive and easy to use in my first finance role.

**What do you dislike about Gaviti?**

I sometimes forget a filter is on and when I search for invoices it doesn't show them because of the filter. Maybe a clearer/bigger 'filter on' feature would help. It would also be useful to be able to see paid invoices up until a certain length of time. Like I say a section to see paid invoices so we can see previous notes would be helpful as it is sometimes helpful to look back on the notes.

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti helps me manage debtors by consolidating invoices, tracking overdue ones, and monitoring team contact notes, which streamlines my credit control tasks.

  ### 7. Bringing Control and Accountability to Complex Financial Workflows

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Gaviti?**

As part of a team working in nuclear analysis and research, we deal with highly structured processes where accuracy, approvals, and documentation matter a lot. What we like about Gaviti is the way it brings visibility and control to tasks that usually get lost across emails, spreadsheets, and follow-ups.
The workflow tracking is very clear, and it helps ensure that pending actions don’t stay stuck for days without ownership. We also appreciate the transparency—everyone knows what is pending, what is overdue, and what needs immediate attention. The platform makes it easier to stay compliant and organized, especially when multiple stakeholders are involved.

**What do you dislike about Gaviti?**

While Gaviti is powerful, some parts still require manual effort—especially when updating certain details or handling exceptions that don’t fit into a standard workflow. The interface could also feel more modern and smoother in a few areas, and new users need a bit of time to fully understand the system.

**What problems is Gaviti solving and how is that benefiting you?**

Gaviti improves accountability, reduces missed tasks, and gives better control over critical workflows. It saves time by reducing follow-ups, improves process discipline, and helps teams stay audit-ready with clear records. For environments like ours—where accuracy and compliance are essential—it adds a lot of value by making work more structured, traceable, and reliable

  ### 8. Effective Invoice Tracking with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anwesa p.

**Reviewed Date:** February 10, 2026

**What do you like best about Gaviti?**

I use Gaviti to track overdue invoices and manage payment follow-ups in a more organized way. It helps me quickly see what's pending, what needs action, and ensures nothing gets missed. What I like most about Gaviti is the clear visibility and organized tracking. It makes it easy to see what's pending, what's overdue, and what needs action without chasing updates manually. The initial setup was easy.

**What do you dislike about Gaviti?**

A few things could be improved. The platform feels a bit complex at first, and the reporting/filters could be more flexible for quicker insights. Some features also require manual work that could be more automated, like updating follow-up status after calls/emails, adding notes and next action dates for each account, marking disputes or reasons for delay manually, assigning or reassigning tasks when ownership changes, and tracking partial payments and adjusting the pending amount.

**What problems is Gaviti solving and how is that benefiting you?**

I use Gaviti to track overdue invoices and organize payment follow-ups. It solves missed follow-ups and unclear payments tracking, giving me clear visibility of pending actions without chasing updates manually.

  ### 9. Automates Follow-Ups, Enhances Cash Flow Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anuj s.

**Reviewed Date:** February 10, 2026

**What do you like best about Gaviti?**

I like how Gaviti automates follow-ups while keeping everything organized and easy to track. It gives me clear visibility into overdue invoices and helps prioritize accounts. The centralized communication really stands out, keeping all customer interactions in one place. These features save time and improve consistency in collections. The initial setup was fairly straightforward, with helpful onboarding support, making the system easy to use and manage.

**What do you dislike about Gaviti?**

While Gaviti works well overall, there are times when certain customization or reports could be more flexible to better match specific workflows. Some features also take a bit of time to fully understand at first, but once set up, the platform runs smoothly and delivers value.

**What problems is Gaviti solving and how is that benefiting you?**

I use Gaviti to manage and streamline accounts receivable, automate follow-ups, track overdue invoices, and stay on top of customer communication. It solves the problem of scattered follow-ups and manual tracking, saving time and reducing the stress of chasing payments.

  ### 10. Streamlines AR Process, But Needs Better Customization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Naveen R.

**Reviewed Date:** February 06, 2026

**What do you like best about Gaviti?**

I use Gaviti mainly to help manage and streamline our accounts receivable follow-ups, especially when it comes to tracking overdue invoices and coordinating with internal teams, and ensuring collections are handled in a structured way. It supports smoother cash flow and keeps the team organized without relying on manual spreadsheets or scattered email chains. What I like the most about Gaviti is the structure and clarity it brings to accounts receivable follow-ups. Nothing gets missed, disputes are easier to manage, there's clear accountability, and there's better visibility for leadership without micromanaging. Overall, it makes the accounts receivable process feel professional, controlled, and less stressful.

**What do you dislike about Gaviti?**

Honestly, Gaviti is a strong platform, but there are a few areas where it could be improved, especially when you're using it in a busy logistics and warehouse environment. The learning curve for new users can be a bit challenging, especially for team members who aren't very tech-comfortable. It takes some time to understand the workflows and dashboard. Customization could be more flexible; we sometimes need more flexibility in customizing workflows, templates, or escalation paths to match our internal processes. The reporting could be more intuitive; it would be great if it were easier to pull specific insights quickly. Integration dependencies are significant too, as the experience depends heavily on how well it's integrated with ERP/Billing systems. If data syncing isn't perfect, it can create gaps that still need manual follow-ups.

**What problems is Gaviti solving and how is that benefiting you?**

I use Gaviti to streamline accounts receivable follow-ups and manage overdue invoices, ensuring collections are structured. It supports smoother cash flow, helps with team accountability by showing workload distribution, and maintains a professional, controlled AR process.


## Gaviti Discussions
  - [How does Gaviti identify which invoice takes priority in sending?](https://www.g2.com/discussions/41391-how-does-gaviti-identify-which-invoice-takes-priority-in-sending) - 1 comment

- [View Gaviti pricing details and edition comparison](https://www.g2.com/products/gaviti/reviews/gaviti-review-11791845?section=pricing&secure%5Bexpires_at%5D=2026-07-09+14%3A31%3A17+-0500&secure%5Bsession_id%5D=b0d6119f-af89-4b9a-8837-76eaea2fa9bf&secure%5Btoken%5D=49d133494cdb22c06b4ddecdea2fdaa4b51f7f70c343795c6e408f87906e85dc&format=llm_user)
## Gaviti Integrations
  - [BlueSnap](https://www.g2.com/products/bluesnap/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Priority ERP](https://www.g2.com/products/priority-erp/reviews)
  - [Q360](https://www.g2.com/products/q360/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)

## Gaviti Features
**Customer Credit**
- Credit Limits
- Credit History
- Credit Limits Adjustment
- Integration with Credit Rating Agencies
- Credit Limit Suspension

**Reporting**
- Status
- Customer Credit
- History

**Document Management - Deduction Management**
- Analysis
- Repository

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Matching**
- Incomplete Payments
- Match Invoices and Payments
- Errors and Adjustments
- Cash Application

**Integrations**
- Accounting
- ERP
- CPM

**Collections**
- Late Payments
- Disputed Transactions
- Personalized Customer Messaging
- Customer Profiles

**Transactions**
- Credits
- Invoices
- Payments

**Analytics**
- At Risk Customers
- Esimated vs Actual Receipts
- Collections Effectiveness
- Scaleability
- Artificial Intelligence
- Compliance Control

**Workflows**
- Approvals
- Reconciliation

**Self Service**
- Customer Portal
- Financial Documents

**Agentic AI - Accounts Receivable Automation**
- Autonomous Task Execution

**Agentic AI - Credit and Collections**
- Autonomous Task Execution
- Multi-step Planning
- Adaptive Learning

**AI - Accounts Receivable**
- Generative
- Responses
- Predictive Analytics

## Top Gaviti Alternatives
  - [Quadient Accounts Receivable](https://www.g2.com/products/quadient-accounts-receivable/reviews) - 4.4/5.0 (150 reviews)
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