DailyPay Reviews & Product Details

What I Like (Pros):

Smooth integration with standard time-tracking and payroll systems, so our internal team doesn't have to manually calculate earned wages daily.

The mobile app gives employees clear, real-time visibility into their earned balance, which has noticeably boosted shift pick-ups and attendance. Review collected by and hosted on G2.com.

What I Dislike / Room for Improvement (Cons):

Instant transfer fees can add up quickly if employees make frequent, small withdrawals instead of waiting for standard ACH processing.

Shift hours occasionally take longer to sync and reflect in the available balance after clock-outs, which generates support tickets from concerned employees. Review collected by and hosted on G2.com.

What I like most about Daily Pay is that it lets me access my earnings the day after I earn them. Daily Pay has helped me out many times, especially when I’ve really been in need. Review collected by and hosted on G2.com.

What I dislike about Daily Pay is that it doesn’t give me much of a check at the end of my pay period. On top of that, I pay around $30 each pay period just to transfer the money I withdraw. Review collected by and hosted on G2.com.

Our team members love that we offer this ondemand pay option. Implementation was seamless. We use ADP and DailyPay is a perferred vendor so there was little to set up on our end and next to nothing for us to maintain. We also utlize the Cycle feature. The system is so easy to use, highly recommend this product. Review collected by and hosted on G2.com.

Issues are rare, if if they occur the support team are very responsive. Review collected by and hosted on G2.com.

DailyPay adds a strong benefit for our employees that they love having access to, but maintaining it takes little to no effort on our part. DailyPay takes care of everything. Integration was a breeze. Customer service is not only responsive, but they take care of all questions related to DailyPay; we just have to direct the employees to ask them. On top of that, they have additional services and partners that we've really appreciated. They've put out publicity/press releases/case studies for us, connected us with another great financial wellness partner in OneEleven, and their Cycle payments really saved us during our transition between payroll companies when certain employees did not process and we needed to pay them instantly, instead. Review collected by and hosted on G2.com.

There's not much to dislike about DailyPay. There is one tricky bit of the benefit that our employees do commonly misunderstand, though, and that is a little bit annoying to have to explain over and over. Namely, when an employee takes an instant transfer, their direct deposit account in the payroll system will change to a DailyPay direct deposit account, so that they can recoup the money they've given to the employee. Some employees will see that their bank information changed in payroll and panic, but it's really not too big a deal to explain and its well worth having access to the benefit overall. Review collected by and hosted on G2.com.

As an employer, we really appreciate being able to provide our employees with a pay advance program. Working with Daily Pay has been straightforward, and the implementation process was very smooth. Over the past decade, we've changed payroll companies several times, and each time, the Daily Pay team has been extremely helpful in ensuring the transitions went smoothly and that there were no interruptions to our DP service. Additionally, we've noticed that Daily Pay has contributed to an increase in our average employee tenure. Review collected by and hosted on G2.com.

We have noticed that although the majority of employees use DP responsibly to manage their finances, there are some who tend to overuse it and consequently have little left when payday arrives. Review collected by and hosted on G2.com.

As an employer, earned wage access is a game changer! Potential employees look for this feature, and DailyPay goes above and beyond in everything. It was the simplest implementation with ADP that I could have ever imagined. The customer support is fantastic and they are great as the employer and for the employees. Employees say how easy the product is to use, and are so appreciative of this benefit!! Review collected by and hosted on G2.com.

We have had no issues since our relationship started! Review collected by and hosted on G2.com.

Extremely limited payroll involvement coupled with employee satisfaction. Implementation/integration was quite easy. Support is available to our employees. They offer tools to support financial education. Review collected by and hosted on G2.com.

Some employees fail to grasp that they already received their earnings when payday arrives. Review collected by and hosted on G2.com.

With nearly half the workforce being gen z and millennials, it's especially important to offer tools that put financial wellness in the employee's hands. They like having the financial freedom of being paid when they need it. Other generations also benefit. Our creditors and utilities don't ask what our pay dates are or how often we get paid so that they can tailor due dates to be the most convenient for us. DailyPay to the rescue! Review collected by and hosted on G2.com.

I wish DailyPay didn't allow employer administrator the ability to see the withdrawal actions of their employees. Sure, it helps in troubleshooting, but I believe this is better suited to suited for DailyPay customer service. Employers do their part by partnering with DailyPay to offer the benefit. Employers don't have access to employee's bank transactions. They don't need access to DailyPay transactions either. Review collected by and hosted on G2.com.

The ability for our front-line, hourly staff to have access to their pay when they need it vs having to wait every two weeks for their paycheck. Review collected by and hosted on G2.com.

Hard to think of a dislike, the system is designed well. Review collected by and hosted on G2.com.

DailyPay has proven to be an excellent Earned Wage Access partner for our organization. Their commitment to transparent communication has fostered a strong and trusting relationship. Since implementing, we've seen significant adoption of their services among our employees, indicating the value and ease of use they provide.

DailyPay's dedication to continuous innovation ensures their platform remains relevant and beneficial. Furthermore, their approach to issue resolution is commendable. When challenges arise, their customer support addresses them fully and promptly, focusing on solutions rather than assigning blame. They also foster a community among their clients. Their collaborative spirit makes them a truly valued partner. Review collected by and hosted on G2.com.

The primary downside is that they are only in the US at this time, although they do plan on changing that in the future. Our employees in other countries are eager to have the services DailyPay provides.

There is additionally some education required of the workforce on the mechanics of using their services the first time. This has not been a barrier to use or adoption. Review collected by and hosted on G2.com.