--- title: ADP Comprehensive Services Reviews meta\_title: 'ADP Comprehensive Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 171 reviews by the users' company size, role or industry to find out how ADP Comprehensive Services works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 171 scale: '5' date\_modified: '2026-08-10' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

# ADP Comprehensive Services Reviews & Product Details

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ADP Comprehensive Services provides managed HR and payroll services to businesses of all sizes through the support of a team of committed professionals, trusted workflows and best practices and all-in-one technology within the ADP Workforce Now platform for your HR, talent management, benefits administration and payroll tasks. With ADP Comprehensive Services, you get outsourced execution centered around strategic guidance from a designated team of pros. Whether you choose one, some or all areas of managed services across our services, you'll find a perfect blend of support through insights, best practices, and full-service technology that will scale along with you. Our clients partner with us for one or all of the following services: ADP Comprehensive HR delivers committed guidance and integrated HR and payroll technology to help organizations optimize workforce management, strengthen compliance and support employee growth in a changing business environment. ADP Comprehensive Talent combines designated talent consultants, powerful workforce technology, and actionable insights to help organizations build and execute talent strategies that drive recruitment success, employee engagement, development, and retention. ADP Comprehensive Pay delivers experienced payroll administration and compliance support to help organizations streamline payroll processes, reduce risk, and improve efficiency. Comprehensive Benefits helps organizations optimize benefits administration through partnered expertise, managed services support and best-practice guidance that simplify enrollment, support compliance, and enhance the employee benefits experience.

* * *

Product Website
ADP Comprehensive Services
Seller
[ADP](https://www.g2.com/sellers/adp)
Discussions
[ADP Comprehensive Services Community](https://www.g2.com/products/adp-comprehensive-services/discuss)
Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by
Lia Galvis

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/adp-comprehensive-services/pricing)

## ADP Comprehensive Services Integrations
(7)

What do users say about integrations?

Verified by ADP Comprehensive Services

[

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Fidelity

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QuickBooks Desktop Pro

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QuickBooks Online

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Relias Assessments

](https://www.g2.com/products/relias-assessments/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Rippling

](https://www.g2.com/products/rippling/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Workday HCM

](https://www.g2.com/products/workday-hcm/reviews)

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 ![Kate I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate I.")
KI

Kate I.

Benefits Consulting

Mid-Market (51-1000 emp.)

7/7/2026

"Great Fringe Benefits, but Payroll Can Feel Slow and Specialist-Dependent"

3/5

What do you like best about ADP Comprehensive Services?

I appreciate all the external/fringe benefits like Nayya/AI solutions. I appreciate the model that comprehensive services offers. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

With the model, a lot of the process actually takes much longer than doing things manually. Completing payroll is at the disposal of the payroll specialist assigned to your group. If you are assigned a poor specialist then the process can be very tedious. I was more hopeful that the comp services package would provide more comprehensive support including longer term strategic assistance or guidance from ADP on how to refine and improve the payroll process but it doesn't. A lot of the strategic direction or requests for review come from the customer. Additionally, the price of the product outweighs the benefits. The service doesn't save time, nor does it save money. Review collected by and hosted on G2.com.

What problems is ADP Comprehensive Services solving and how is that benefiting you?

We have been with Comprehensive Services for a year and it has not solved any problems, it's actually created new issues. It's also taking us an extra day to complete payroll so we're actually spending more money, more time, and more energy completing payroll than we were before. Review collected by and hosted on G2.com.

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Response from Rebecca Jordan of ADP Comprehensive Services

[Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-13072267/official_response/edit)

Hi Kate,

We appreciate your review and honesty. This motivates us to provide excellent service every day, and the feedback is helpful to our team.

Thank you for recognizing our efforts, and we look forward to our continued partnership.

Current UserValidated ReviewerIncentivizedSource: Seller invite

TH

Tracy H.

Employee Relations Manager

Mid-Market (51-1000 emp.)

7/2/2026

"Fast, Reliable Payroll, But HR UX and Support Need Improvement"

3.5/5

What do you like best about ADP Comprehensive Services?

Payroll is easy and quick. It's reliable, accurate, and efficient. Payroll DELIVERY needs some work - couriers are unreliable. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

Where the platform falls short is in its overall user experience and HR functionality. Reporting is powerful but often feels bloated and difficult to navigate, making it challenging to quickly find the information you need. There is no effective way to track employee interactions or maintain a comprehensive employee relations history within the system. Leave management also requires additional paid modules, which can be disappointing if you're expecting a more complete HR solution out of the box.

The learning management options are limited and feel outdated compared to other platforms, and the chat support has not been particularly helpful in our experience. Most issues ultimately require a phone call or support ticket to reach someone who can resolve the problem. Review collected by and hosted on G2.com.

What problems is ADP Comprehensive Services solving and how is that benefiting you?

ADP Comprehensive Services has helped us centralize payroll, employee records, benefits administration, and timekeeping into a single system. The biggest benefit has been payroll processing—it's accurate, reliable, and gives us confidence that employees are paid correctly and on time. The Comprehensive Services model also provides access to HR, payroll, and compliance professionals who can answer questions and help us navigate complex employment issues, which has been a valuable resource for our team.

While there are areas of the platform that could be improved, having a single system to manage core HR and payroll functions has reduced administrative burden and helped us maintain compliance with payroll tax and employment requirements. Review collected by and hosted on G2.com.

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Response from Rebecca Jordan of ADP Comprehensive Services

[Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-13060062/official_response/edit)

Hi Tracy,

We appreciate your review which inspires us to deliver top-notch service. It is nice to hear the payroll's reliability, accuracy, and efficiency is helpful to HR.

And we are especially appreciative for you sharing your honest feedback - this is helpful to our team.

We are thankful for the partnership!

Current UserValidated ReviewerSource: Organic

AM

angelica m.

Vice President Director of Human Resources

Mid-Market (51-1000 emp.)

7/21/2026

"Dedicated HR & Payroll Team That Feels Like a True Partnership"

4.5/5

What do you like best about ADP Comprehensive Services?

I appreciate having a dedicated team to assist me with Benefits, HR, Workforce Technology and Payroll. They know me and I know them. It is a relationship, not transactional. Even their backups are extremely helpful.

I also love having a dedicated HR Business Partner, Melissa Rannalli. She helps me in more ways than just a business partner. We speak of trends and how to be proactive in the industry. She has been a life line to succeeding. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

SmartCompliance is the one department that I struggle with in the past. I do see that we finally can call in and speak to someone regarding a case. The platform could be improved. Review collected by and hosted on G2.com.

What problems is ADP Comprehensive Services solving and how is that benefiting you?

I am appreciative of the benefit carrier feed resolution process. When I have a life event, my benefit specialist is able to expediate changes with the carrier. She follows up on questions that I have regarding the feeds.

I can go to the team with questions or problems and they find solutions. I appreciate my HR specialist because the majority of the time I am calling, I have an issue and she is able to help quickly. Review collected by and hosted on G2.com.

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Response from Rebecca Jordan of ADP Comprehensive Services

[Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-13137369/official_response/edit)

Hi Angelica,

Thank you for sharing your wonderful experience with us! We’re delighted to hear that you appreciate ADP’s dedicated HR & payroll team. Your feedback inspires us to keep delivering top-notch service. We truly appreciate the partnership!

Validated ReviewerIncentivizedSource: Seller invite

TI

Taylor I.

Human Resources Director

Mid-Market (51-1000 emp.)

1/14/2026

"Effortless HR Management with Unmatched Support"

5/5

What do you like best about ADP Comprehensive Services?

I love the turn-key experience that ADP Comprehensive Services provides by handling all our HR services and administrative tasks. It lightens our HR Department's workload significantly. The capability to link time and attendance directly to our payroll process is a huge selling point for us. The system works wonders for tracking PTO policies, and I really enjoy working within the recruitment module, which has streamlined things for us. The great reporting module eliminates the need to manually create and track reports in Excel. Also, being able to link one job opening to several recruitment sites and track candidate status easily is a big plus. Our hiring managers love that they can link their calendars for simple interview scheduling and leave real-time comments on interviews. Fast and friendly customer service stands out, with access to an HR Business Partner at all times, which is incredibly valuable for us as a small, non-profit organization. The integration between our ADP payroll and retirement plan remittance minimizes the time spent on data entry each payroll cycle, as the system does the work for us. ADP continues to provide consistent support and meets the needs of our agency. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

More communications about system upgrades/changes so that practitioners are more prepared for these changes. The look and feel of the recruitment portal has changed several times without notice. Thankfully, the system is pretty user-friendly. Review collected by and hosted on G2.com.

What problems is ADP Comprehensive Services solving and how is that benefiting you?

ADP Comprehensive Services cuts down our administrative time significantly, reducing reliance on Excel by providing easy access to everything. It streamlines recruitment, automates payroll data entry, and offers excellent support, effectively lightening our HR workload. Review collected by and hosted on G2.com.

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Response from Rebecca Jordan of ADP Comprehensive Services

[Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12214722/official_response/edit)

Thank you, Taylor, for taking the time to leave such a positive review! We’re happy to hear that you had a great experience with using ADP Comprehensive Services and the value found in time savings. Your feedback is invaluable, and we appreciate you sharing your story.

4/20/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

DM

Danielle M.

Benefits and Wellness Coordinator

Mid-Market (51-1000 emp.)

9/17/2025

"Streamlined HR and Payroll with Room for Support Improvement"

4/5

What do you like best about ADP Comprehensive Services?

I value ADP Comprehensive Services for helping with payroll accuracy and compliance, which reduces the risk of errors and issues. This allows my team to focus on more strategic tasks. I appreciate having access to dedicated payroll and HR professionals who are knowledgeable about compliance and labor regulations, which streamlines decision-making and reduces the need for our team to spend time researching. The use of ADP Workforce Now has centralized and streamlined our core HR and payroll tasks such as employee data management, time tracking, tax services, and reporting. Additionally, their quick responses and helpfulness, like resolving issues with viewing retirement accounts, make the service very reliable. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

I don't like when cases are closed before a solution is made. The support team kept closing a labor law poster case before it was resolved, which forced us to submit a new case multiple times. This made it hard for us to track the posters. Review collected by and hosted on G2.com.

What problems is ADP Comprehensive Services solving and how is that benefiting you?

ADP Comprehensive Services ensures payroll accuracy, compliance, and HR efficiency, reducing error and compliance risks. It streamlines decision-making and centralizes HR and payroll processes, freeing my team for strategic work. Review collected by and hosted on G2.com.

Show More

Response from Rebecca Jordan of ADP Comprehensive Services

[Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-11694598/official_response/edit)

Hi Danielle,

We’re so grateful for your review and feedback and appreciate knowing streamlines HR and payroll. It’s partners like you that motivate us to provide excellent service every day.

Thank you for recognizing our efforts, and we look forward to continued success together.

4/20/2026
Current UserValidated ReviewerSource: Organic

 ![Anna F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna F.")
AF

Anna F.

Mid-Market (51-1000 emp.)

5/28/2024

"Huge upgrade!"

4/5

What do you like best about ADP Comprehensive Services?

Over time they have continued to improve their app and they have even added the ability to access and watch the mandated videos directly through the app! This is a game changer as we previously had to use an additional vendor to accommodate those without computers needing a mobile-friendly option. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

We continue to hope that the ability to customize how schedule information is input and allowing for color coding will one day be available! Review collected by and hosted on G2.com.

Recommendations to others considering ADP Comprehensive Services:

I didn't know how much easier ADP comp services could make my very outdated and difficult processes until I was able to delve into the demos and ask a lot of questions. Review collected by and hosted on G2.com.

What problems is ADP Comprehensive Services solving and how is that benefiting you?

ADP Comp Services has allowed me to keep everything under one system as opposed to having to deal with double (or triple) entry with different providers. The constant updates are a huge plus! Review collected by and hosted on G2.com.

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Response from Rebecca Jordan of ADP Comprehensive Services

[Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-9715469/official_response/edit)

Thanks, Anna,

Your kind words about the ability to access & watch videos via the app is great to hear!. We are thrilled that we could meet your expectations and look forward to our continued partnership.

7/16/2026
Validated ReviewerIncentivizedSource: Organic

 ![Kati J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kati J.")
KJ

Kati J.

HR Operations Manager

Small-Business (50 or fewer emp.)

5/12/2026

"Centralized HR & Payroll with Knowledgeable Support That Streamlines Everything"

5/5

What do you like best about ADP Comprehensive Services?

What I like best about ADP Comprehensive Services is the combination of a centralized HR/payroll platform and access to knowledgeable support. It helps streamline payroll, benefits, compliance, reporting, and day-to-day HR administration, which allows our team to work more efficiently and with greater confidence. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

There is not a major dislike, but the platform can sometimes feel complex because it offers so many features. A more intuitive navigation experience and more streamlined workflows would make it easier to use day to day. Review collected by and hosted on G2.com.

What problems is ADP Comprehensive Services solving and how is that benefiting you?

ADP Comprehensive Services is helping us address the complexity of payroll, HR compliance, benefits administration, and workforce reporting. By centralizing these functions and providing access to expert support, it helps reduce administrative burden, improve accuracy, and allow our team to focus more time on strategic HR priorities. Review collected by and hosted on G2.com.

Show More

Response from Rebecca Jordan of ADP Comprehensive Services

[Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12797625/official_response/edit)

Hi, Kati,

Your review made our day! We’re so glad that you are enjoying the combination of ADPs centralized HR /PR platform. We appreciate the review and thank you for your kind words. We can’t wait to continue to partner for success!

Current UserValidated ReviewerSource: Organic

 ![Elizabeth L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth L.")
EL

Elizabeth L.

Human Resources Generalist

Construction

Mid-Market (51-1000 emp.)

6/2/2026

"Invaluable HR Partnership and Proactive Support from ADP Comprehensive Services"

5/5

What do you like best about ADP Comprehensive Services?

One of the most valuable aspects of ADP Comprehensive Services is the partnership my company has with our HR Business Partner, Dawn Walsh. There are times when we need additional support while making decisions, and having Dawn by our side has been invaluable. She not only helps through her extensive experience, but also keeps us updated on ADP products that have dovetailed well with our business needs. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

Right now, the only thing that comes to mind is that some of the software included with our comp services could use an update. That said, ADP has been proactive about providing updates, so this is really just a minor critique. Review collected by and hosted on G2.com.

What problems is ADP Comprehensive Services solving and how is that benefiting you?

We have used ADP Comprehensive Services to update our recruitment, hiring, and onboarding platforms. We also implemented new learning modules that were assigned company-wide and participated in OSHA training for the entire field crew. From an HR partnership standpoint, ADP Comprehensive Services has provided guidance, legal information, and experience-based details that have strengthened our recordkeeping and improved our decision-making processes. Review collected by and hosted on G2.com.

Show More

Response from Rebecca Jordan of ADP Comprehensive Services

[Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12905871/official_response/edit)

Hi, Elizabeth,,

Your review made our day! We’re so glad that you are finding value with your HR Busines Partner, Dawn. Thank you for your kind words, and we can’t wait to continue to partner for success.

Validated ReviewerIncentivizedSource: Organic

 ![Anastasia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anastasia R.")
AR

Anastasia R.

Scheduling Coordinator

Mid-Market (51-1000 emp.)

6/10/2026

"Easy to Use with Great New Features and Enhancements"

5/5

What do you like best about ADP Comprehensive Services?

I like how easy it is to use, along with the new features and enhancements. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

I dislike the lag times it sometimes has, and there’s no notice about updates until I try to use a new feature. The errors that occur and can easily be fixed with just deleting something and readding then saving. Review collected by and hosted on G2.com.

What problems is ADP Comprehensive Services solving and how is that benefiting you?

We’ve had a lot of tax issues, along with state compliance problems related to SUI that adp has helped resolve. It allows other HR members to concentrate on larger projects and areas Review collected by and hosted on G2.com.

Show More

Response from Rebecca Jordan of ADP Comprehensive Services

[Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-12945519/official_response/edit)

Thank you, Anastasia, for taking the time to leave such a positive review! We’re happy to hear that you are having a great experience with the new features and enhancement. Your honest feedback is invaluable, and we appreciate you sharing your story.

7/22/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Sandie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandie K.")
SK

Sandie K.

Mid-Market (51-1000 emp.)

6/24/2026

"Streamlined Payroll Management with Stellar Support"

4/5

What do you like best about ADP Comprehensive Services?

I appreciate how ADP Comprehensive Services has helped us streamline our payroll process and improve our local and state tax obligations. It's really helped shorten the amount of time it takes to produce payroll. Having training as well as OSHA support is an added value that was very helpful as we moved forward. My comprehensive services representative has been wonderful in keeping us up-to-date with what needed to be done, and she's been the brightest light in our relations with ADP. Review collected by and hosted on G2.com.

What do you dislike about ADP Comprehensive Services?

I think I would offer more levels of comprehensive services so that if you aren't using one aspect of the system you could leave it out without having to pay for it. Review collected by and hosted on G2.com.

What problems is ADP Comprehensive Services solving and how is that benefiting you?

ADP Comprehensive Services helps streamline our payroll and improves local and state tax obligations, reducing the time to produce payroll. Review collected by and hosted on G2.com.

Show More

Response from Rebecca Jordan of ADP Comprehensive Services

[Editedit](https://www.g2.com/survey_responses/adp-comprehensive-services-review-13022262/official_response/edit)

Thank you, Sandie, for taking the time to leave a positive review! We’re happy to hear that you are having a great experience with streamlining payroll processes and improving tax obligations. We also appreciate the honest feedback, which is invaluable, so thank you for sharing your story.

Validated ReviewerIncentivizedSource: Organic

## Questions about ADP Comprehensive Services? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ADP Comprehensive Services
](https://www.g2.com/products/adp-comprehensive-services/discussions/new)

GU

Guest User
•
Last activity about 4 years ago

What kind of services does ADP provide?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-kind-of-services-does-adp-provide)

GU

Guest User
•
Last activity over 4 years ago

What is comprehensive services ADP?

0 Upvotes

2

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View all Discussions
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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

6 months

### Average Discount

10%

[
View More Pricing Information
](https://www.g2.com/products/adp-comprehensive-services/pricing)

ADP Comprehensive Services Comparisons

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##### 
##### ADP Comprehensive Services Features

Core HR

Time, Attendance, and PTO

Compliance

Benefits Administration

Platform

Customization 

User, Role, and Access Management

Activity Dashboard

Employee Self Service

Web Portal

Benefits Manager

Mobile

Administration

Payroll Entry

Time Off Accrual

Direct Deposit

[
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##### Categories on G2

[Payroll](https://www.g2.com/categories/payroll)[Performance Management](https://www.g2.com/categories/performance-management)[Core HR](https://www.g2.com/categories/core-hr)

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