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AccuSourceHR, Inc. Reviews & Product Details

AccuSourceHR™ Workforce Solutions has been a nationwide leader in background checks and drug testing since 1999. We have always believed in creating an outstanding customer experience, which in turn leads to success in their hiring and onboarding processes. Whether using our services for criminal background checks, employment/education verifications, or drug testing, we provide fast and accurate results. Our Applicant Portal takes away the tedious work of data entry so HR professionals can put their focus on other tasks, while our CrimSource™ Continuous Criminal Monitoring services provides a revolutionary option for companies to have real-time updates on employees post-hire. AccuSourceHR™ understands that people-related decisions are the lifeblood of an organization and that one bad hire can wreak havoc on the company's culture and quite possibly impact the bottom line. Our services provide employers with peace of mind and trust that they will be presented with a clear understanding of who they intend to hire to represent them.

Product Website

Seller

AccuSourceHR, Inc.

Discussions

AccuSourceHR, Inc. Community

Languages Supported

English

Overview by

Danielle Olivier

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

AccuSourceHR, Inc. Integrations

(48)

Verified by AccuSourceHR, Inc.

AccuSourceHR, Inc. Media

The SourceDirect™ platform features a clean, user-friendly Home Page interface designed for efficiency and ease of use. From this central hub, users can quickly place new orders, monitor ongoing activity, and access archived reports—all with just a few clicks. The intuitive layout helps streamlin...

AccuSourceHR, Inc. Demo - Ordering Interface

The SourceDirect™ platform's Ordering Interface empowers users to efficiently create applicant profiles, select from comprehensive screening packages or individual a la carte services, and place orders with ease. Its intuitive design streamlines the ordering process, saving time while ensuring ac...

The MySource™ Candidate Portal provides applicants with a streamlined and intuitive interface to manage their background screening process. Within the Applicant Profile view, users can securely review and sign required documents, monitor the real-time status of their background checks, and receiv...

Learn how AccuSourceHR streamlines hiring and compliance with advanced background screening, drug testing, and monitoring, all through one intuitive platform designed for speed, accuracy, and exceptional customer service.

AccuSourceHR’s SourceDirect platform delivers secure, mobile-friendly background and drug screening with AI-driven speed and seamless integrations.

IdentitySource™ by AccuSourceHR verifies identities securely using biometric technology and OCR, ensuring applicants are who they claim to be, anytime, anywhere.

AccuSourceHR, Inc. Reviews (162)

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Alexander W.

Human Resources Assistant

Enterprise (> 1000 emp.)

11/4/2025

"Outstanding Customer Service and Fast Support"

5/5

What do you like best about AccuSourceHR, Inc.?

The customer service we have received, from our account manager to the background and drug screening teams, has been exceptional. They are consistently helpful and dedicated to completing tasks as efficiently as possible. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

There were a few minor visual aspects related to comfort that I had hoped would be different, but the team is always updating the application to improve it for their clients. Most of the issues I had have already been resolved. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

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We’re so glad our customer service and support teams have exceeded your expectations. It’s great to hear the UKG integration is making a difference, and we appreciate your feedback on the application improvements. We look forward to continuing our partnership and supporting your screening needs!

Verified User in Defense & Space

Enterprise (> 1000 emp.)

11/6/2025

"Strong credentials & accreditation along with Customisation & flexibility"

5/5

What do you like best about AccuSourceHR, Inc.?

They emphasise that “one size doesn’t fit all” when it comes to screening programs. You can pick and choose what your business really needs. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

As with all background/drug-screening companies, some delays can be expected due to lack of lab support in some regional geographies in US. I see it being improved lately but there is still some way to go. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

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We’re pleased to know you value the flexibility of our customizable screening programs. Your observation regarding regional lab delays is appreciated, and we remain committed to improving turnaround times. We’re also glad our solutions allow your HR team to focus on strategic priorities. AccuSourceHR looks forward to continuing to support your screening needs in 2026 and beyond.

Brett H.

Vice President

Small-Business (50 or fewer emp.)

11/5/2025

"Exceptionally Easy-to-Use Platform"

5/5

What do you like best about AccuSourceHR, Inc.?

The entry process is very easy to get to the user Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

The dashboard can be a little confusing. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

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We’re glad the entry process is easy for you. We appreciate your feedback on the dashboard navigation and encourage you to reach out to our Customer Success team customersuccess@accusourcehr.com for guidance. AccuSourceHR looks forward to continuing to support your screening needs.

Earnie G.

Chief of Staff | Human Resources Manager

Small-Business (50 or fewer emp.)

2/6/2024

"AccuSource Background and Drug Test Results are Complete, Quick and Professional"

5/5

What do you like best about AccuSourceHR, Inc.?

The checks are run concurrently and provide accurate and quick results. The use of candidate input reduces the workload and finacial burden on the company by limiting the need for direct employee involvement. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

I have not observed or experienced anything. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

edit

Thank you for taking the time to provide feedback regarding our services. AccuSourceHR looks forward to continuing our partnership to support your ongoing screening needs.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

11/6/2025

"Customer Service with quick responses"

4/5

What do you like best about AccuSourceHR, Inc.?

Quick response from customer service by email and phone. It is easy to contact customer service due to their multiple methods in reaching them. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

Cost, multiple times contacting customer service on the same issue, and a few billing discrepancies. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

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We’re pleased to hear our quick and accessible customer service has been helpful. We appreciate your input and will continue striving to deliver the best experience possible. AccuSourceHR looks forward to supporting your screening needs.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

9/30/2025

"Really great model, good customer support model."

5/5

What do you like best about AccuSourceHR, Inc.?

I really enjoy how quickly the customer support team answers calls and emails. I don't usually have questions for them but when I do they're quick and helpful in resolving. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

I wish that the notes section on background checks with findings is a little more clear. I did like that about the older model (people G2) Review collected by and hosted on G2.com.

Verified User in Mining & Metals

Mid-Market (51-1000 emp.)

3/7/2023

"Excellent service"

5/5

What do you like best about AccuSourceHR, Inc.?

The customer service team is friendly and helpful, and the turnaround time for results are excellent. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

I am extremely satisfied with every part of the service. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

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We’re pleased to hear our team and turnaround times are meeting your expectations. We value your input and appreciate your continued partnership. AccuSourceHR remains committed to supporting your screening needs with excellence.

Lamar R.

compliance specialist

Small-Business (50 or fewer emp.)

6/5/2025

"Its good and the service is good but could work on a few things."

3.5/5

What do you like best about AccuSourceHR, Inc.?

Easy to use for sending out invites, But i wish there was more access to short cuts. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

Some times it takes a long time for service to response and fix issues. I rather fix them if possible Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

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Thank you for taking the time to provide feedback regarding our services. AccuSourceHR looks forward to continuing our partnership to support your ongoing screening needs.

Chris C.

Senior Security Officer

Mid-Market (51-1000 emp.)

11/14/2024

"Used for Private School Employee Background Checks"

4/5

What do you like best about AccuSourceHR, Inc.?

The dash board and drop down menus are plentiful and show information in a variety of useful ways. The checks are conducted pretty quickly and seem to be thorough in reaching back to past jurisdictions of the subjects prior residences. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

Profiles with flags are shown in the list but there is no easy wasy to find the specific flagged item. The persons completed background check has to be opened and each subsequent check oped to look for the specific flagged item. A user should be able to click on the flag in the main profiles list and that should take the reviewer directly to the flagged entry/entries. Time consuming as it is now.

Searching for data in any of the various views is not obviouis to a new user. The system requires clicking into the box below the particular column to search. The box itself is not highlighted or labeled with a "search here" tag. The search line/areas should be identified more clearly. Once you know you know but its is not obvious and when I first started using the software I had to contact customer service chat to find out how. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

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Thank you for taking the time to provide feedback regarding our services. AccuSourceHR looks forward to continuing our partnership to support your ongoing screening needs.

Laurie L.

Compliance Supervisor

Small-Business (50 or fewer emp.)

1/31/2025

"AccuSourceHR--Love it!"

5/5

What do you like best about AccuSourceHR, Inc.?

The ability to check the status within the AccuSource portal. It shows exactly when the ETA is and which counties/cities are still pending. Customer Service is always prompt, efficient and very helpful! Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

Not much to dislike -- wish it was faster sometimes but understand that could be based on the source the information is being requested from. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

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Thank you for taking the time to provide feedback on our services. AccuSourceHR values our partnership and looks forward to supporting your ongoing screening needs.