Marketpay Reviews & Product Details

I have been using market pay in a few different employer over the past several years. I like that it is easy to pick up and navigate. It is especially helpful when the HR systems are antiquated. I like to use market pay as the system of record for comp work. Review collected by and hosted on G2.com.

We are not updating it often enough. We need to develop more skills internally with managing reports and data. MP is a robust system that we are using only a small portion of the available functionality due to time and resource issues (internally).

In 2026 I would like to see our refresh automated (currently an excel load) Review collected by and hosted on G2.com.

Marketpay streamlines payments, by establishing a central platform where all merchants get their payments

The platform has simple card payments options, something that supports mobile wallet

The deployment options from this app are flexible and easy for checkouts

All transactions are centralized and easily managed with high compliance measures Review collected by and hosted on G2.com.

The complexity of onboarding makes the app less intuitive and efficient

The costs for advanced features makes some firms strain and feel less confident Review collected by and hosted on G2.com.

MarketPay simplifies compensation market analysis by providing tools to manage our extensive survey library and leveraging AI-assisted pricing matches across our thousands of jobs. It streamlines annual pricing updates with minimal effort and makes survey participation preparation efficient. Importing and exporting data is straightforward, and while MarketPay offers robust in-app reporting tools, it’s equally easy to extract data for offline analysis. Our small team of compensation consultants and managers use MarketPay throughout the day, and it enables us to accomplish the work of a much larger team.

Their customer support is exceptional—the best I’ve experienced from any SaaS vendor. The team is responsive, professional, and acts as a true business partner, taking time to listen and helping us tackle complex compensation challenges to achieve our goals. MarketPay also includes access to Payscale Connect, offering online training on platform features and best practices in compensation.

Integration with PeopleSoft, our HRIS system, is an easy and seamless process involving mapping automated exports from the HRIS to the MarketPay load templates and then publishing them at scheduled intervals to an SFTP server.

With a long-standing presence in the compensation space, MarketPay continues to innovate by actively enhancing its features and transparently sharing its product roadmap with customers. Their in-product data offerings continue to improve every year. Review collected by and hosted on G2.com.

I would prefer if the Market Price a Job had the ability to load potential matches or other pricing changes into a "cart" and then had a formal submit/commit that cart to the production pricing. Review collected by and hosted on G2.com.

I appreciate the system's design, as well as how quickly it allows me to pull and present data. The support provided by the implementation and account management team has also been excellent. Having used other well-known compensation tools, I can say that none have matched the sleek design and agility offered by Marketpay. Review collected by and hosted on G2.com.

There isn't much to highlight. At the moment, we are using PeopleSoft, and unfortunately, we are unable to interface it effectively with our tool. As a result, we cannot transfer information through an interface, which I believe is an issue with PeopleSoft itself. Additionally, the tool requires users to have a solid understanding of job pricing and a strong background in survey data to use it efficiently. This could be quite frustrating for those who are new to the compensation field. Review collected by and hosted on G2.com.

I like how seamless and intuitive Marketpay is. The platform's features such as automated invoicing, real-time payment tracking, and instant notifications make managing transactions effortless. I especially appreciate the detailed reporting dashboard, which provides clear insights into payment trends and outstanding balances. The security measures, including encryption and multi-factor authentication, also give me confidence that all transactions are safe. It’s the combination of convenience, transparency, and reliability that really stands out. Review collected by and hosted on G2.com.

Marketpay is very useful, there are a few areas that could be improved. The mobile app can be a bit slow and occasionally lags when loading detailed reports. Customization of invoices is somewhat limited—I’d like more flexibility in branding and layout. Additionally, integrating with some third-party accounting tools can be tricky at times, requiring manual adjustments. Review collected by and hosted on G2.com.

I love using Marketpay for its seamless payment handling in our online store and in-store omnichannel setup. It supports a wide range of payment methods, such as cards, digital wallets like Apple Pay and Google Pay, and contactless in-store payments through their SoftPOS solutions on smartphones and tablets. The platform truly excels at making everything smooth across online and physical stores, which is ideal for merchants who need a unified dashboard for tracking, reconciliation, and analytics. I appreciate the combination of innovation with features like SoftPOS, simplicity in managing complex setups, and the focus on enhancing both merchant operations and customer satisfaction. It allows us to focus on growing the business rather than dealing with payment issues. Additionally, it improves customer experience with faster checkouts, fewer abandoned carts, and smoother in-person interactions, leading to happier customers and better reviews and sales. The innovative spirit behind Marketpay, especially with PayWish, turns in-person payments from a challenge to a competitive advantage with more efficient operations and lower costs. Lastly, Marketpay integrates well with our existing setup, smoothly fitting into our PrestaShop platform via their API Gateway, handling the full checkout flow, and syncing transaction data seamlessly. Review collected by and hosted on G2.com.

Onboarding and integration setup can take longer than expected, transaction fees are on the higher side for smaller volumes, and SoftPOS (PayWish) has limitations on device compatibility. Review collected by and hosted on G2.com.

I appreciate how Marketpay helps with market pricing analyses during annual reviews and makes it easier to spot disparities across roles or demographics with its reporting tools. The easy setup and report generation makes my work easier and faster, and pulling ad-hoc pricing for new roles is quick and straightforward. Marketpay connected smoothly to ADP for payroll syncing, which ensured that company adjustments flowed right into pay runs. Coming from Radford, I found Marketpay handles our broader needs with less manual data wrangling. Review collected by and hosted on G2.com.

There's a learning curve if you're not deep into company analysis. Explaining it to others or pulling quick insights takes time. Review collected by and hosted on G2.com.

I like that Marketpay is multifunctional and it was easier to sign up with. While it took some self-adapting to understand what to input and how to analyze the information, this was more of an experience rather than a platform issue. Review collected by and hosted on G2.com.

I find that Marketpay isn't super user-friendly right away. When I first started using it, I needed to be more careful and it took a moment to get used to. I could use more tutorials, especially for the initial setup, to better understand what things mean, particularly since I was new to the industry of workforce management. Review collected by and hosted on G2.com.

Staff are very friendly and helpful at Marketpay. They have helped us work through multiple questions and problems we were having. The system has been very helpful in reviewing our market data and finding market matches for positions. I like that market pay is able to integrate with Workday and pulls in our data. The trainings provided by Marketpay can also be very helpful with the system, but also for keeping up on different situations going on with regulations and compensation practices. I appreciate the Marketpay migration process and how it helps easily update your survey matches. Review collected by and hosted on G2.com.

Nothing at the moment. I think having a better understanding of reporting would be helpful and since there are so many reports it can be hard to choose sometimes which is the best one. Not a dislike but a challenge sometimes. Review collected by and hosted on G2.com.

Where to start, Market Pay has so many features and they continually are updating the dashboard to help their customers with the changing market. Their customer service is beyond amazing, we have quarterly meetings with Sarah who goes over all the updates of Market Pay and answers all questions we have. She is always so helpful and makes sure all our questions are answered. Even when we do not have scheduled meetings when we reach out to Sarah she is always quick to respond. Review collected by and hosted on G2.com.

I wouldn't say this is not helpful but something that would be nice to be able to do, if you could click on the main dashboard on where it shows your stats of the percentage of priced jobs and then being able to click to see what's priced, slotted or on the neither. And it could just take you to the jobs that are priced, slotted, or neither instead of having to pull a report of them. Review collected by and hosted on G2.com.