# Marketpay Reviews **Vendor:** Payscale **Category:** [Compensation Management Software](https://www.g2.com/categories/compensation-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 274 ## About Marketpay Marketpay is a specialized compensation platform designed to streamline diverse processes and enhance efficiency, giving compensation teams more time to grow their expertise on evolving pay legislation and compensation best practices. \* Automated survey management and participation: Access your purchased data sources in one consolidated platform and leverage our partnerships with leading survey providers to automate your survey participation experience. \* Configurable compensation technology to help you strategize for the future and execute across markets: Generate limitless structure and merit matrix models to optimize your compensation strategy, implement market pricing matches in bulk based on custom rules, and analyze your data using tailored reports. \* Committed customer service team: Get support when you need it from our experienced services team to help with custom analytics, benchmarking, and more. You can also engage with other comp pros and access educational resources 24/7 through Payscale Connect. ## Marketpay Pros & Cons **What users like:** - Users value the **ease of use** of Marketpay, appreciating its streamlined access to salary data and efficient workflows. (75 reviews) - Users find the **Market Data** feature of MarketPay powerful and easy to use with proper setup. (35 reviews) - Users value the **efficient data management** capabilities of MarketPay, streamlining analysis and integration processes seamlessly. (32 reviews) - Users value the **market competitiveness** of MarketPay, which enhances compensation analysis efficiency and ongoing feature improvements. (31 reviews) - Users value the **immediate availability and improved customer service** of Marketpay, enhancing their experience over the years. (29 reviews) - Users appreciate the **intuitive and user-friendly features** of MarketPay, enabling customized and efficient market pricing management. (23 reviews) - Flexibility (21 reviews) - Users commend the **impeccable customer service** of Marketpay, praising its straightforward usability and valuable market insights. (20 reviews) - Data Accuracy (19 reviews) - Reporting (19 reviews) **What users dislike:** - Users struggle with **inadequate reporting** , facing difficulties in generating and editing reports efficiently from Marketpay. (20 reviews) - Users find the **reporting features difficult to manage** , requiring extra training and limiting data manipulation options. (18 reviews) - Users find the **limited customization options** for downloading reports hinder their research efficiency and data manipulation. (16 reviews) - Users find the **limited reporting** options of Marketpay challenging, making it hard to select the best reports. (15 reviews) - Users find the **learning curve steep** , as reporting features and system navigation require significant additional training time. (13 reviews) - Users find Marketpay's system **difficult to learn** , as it lacks intuitiveness and presents challenges with complex reports. (12 reviews) - Users find the system **not intuitive** , struggling to navigate and utilize advanced features effectively. (12 reviews) - Users find the **interface design poor** , feeling it's outdated and not user-friendly, complicating their experience. (12 reviews) - Users find Marketpay to be **not user-friendly** , facing difficulties with resolution of issues and complex features. (11 reviews) - Poor Usability (11 reviews) ## Marketpay Reviews ### 1. Revolutionized Our Employee Data Management **Rating:** 5.0/5.0 stars **Reviewed by:** Tasha J. | Associate Vice President Compensation, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Marketpay?** I like Marketpay as it allows us to organize all our employee survey data in one place, making it a one-stop shop for pricing jobs. I love the AI feature that provides recommended survey matches when you input a job description. The AI tool is helpful because it provides possible job matches, improving the process and accuracy. I also appreciate the custom reporting tools, which help provide meaningful reports for senior leaders, whether pointing out employees who need increases or addressing internal equity concerns. Additionally, I appreciate having the opportunity to reach out for support when needed, and it's great that I can suggest improvements through the site. The initial setup was a great experience compared to reviewing data on spreadsheets. **What do you dislike about Marketpay?** Nothing **What problems is Marketpay solving and how is that benefiting you?** I use Marketpay to organize all our employee survey data in one place, making it easy to price jobs. It solves data organization issues and offers reporting tools for identifying outliers and providing meaningful statistics to leaders. ### 2. Reliable functionality in Market Pay **Rating:** 5.0/5.0 stars **Reviewed by:** Tricia M. | Director Compensation, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Marketpay?** I have been using market pay in a few different employer over the past several years. I like that it is easy to pick up and navigate. It is especially helpful when the HR systems are antiquated. I like to use market pay as the system of record for comp work. **What do you dislike about Marketpay?** We are not updating it often enough. We need to develop more skills internally with managing reports and data. MP is a robust system that we are using only a small portion of the available functionality due to time and resource issues (internally). In 2026 I would like to see our refresh automated (currently an excel load) **What problems is Marketpay solving and how is that benefiting you?** With respect to Price a job v Price a job legacy. I'm using price a job legacy due to the fact that there is some functionality that we rely upon around (Market Base Salary Benchmark Value) that is not available in Price a Job. I understand that all new functionality is only being updated in Price a Job and I have played around with the AI tool there. I have to go between the two to market price and create new jobs. ### 3. Streamlined Market Pricing with Reliable Data **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Marketpay?** I like that Marketpay saves all our data and allows us to download it. We can do analysis within Marketpay or just download it in Excel for our own analysis. It can age your data, and there are so many things it can do that I'm sure I'm not even aware of. I also appreciate that I can take classes to learn new things, which helps me find new ways to price jobs. It's convenient to save all our jobs and market pricing in one place, access the data as needed, and feel confident that the information is reliable. I also love how easy the integration and data migration process is; whenever we needed to migrate new data, it was completed within a day or two. Everything being downloadable to Excel is a great feature too. **What do you dislike about Marketpay?** I don't have many complaints about Marketpay. There's a new AI tool that I haven't yet learned. I don't think that it's not working well for me; I just don't know how to use it yet. **What problems is Marketpay solving and how is that benefiting you?** I use Marketpay to quickly find market rates for jobs, which saves me time searching. It keeps all my data and previous surveys, allowing easy access and analysis. It streamlines storing and accessing reliable information for compensation analysis. ### 4. MarketPay is our platform and partner for strategic compensation success **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Senior Decision Support Analyst, Strategic HR - Compensation Center of Expertise, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Marketpay?** MarketPay simplifies compensation market analysis by providing tools to manage our extensive survey library and leveraging AI-assisted pricing matches across our thousands of jobs. It streamlines annual pricing updates with minimal effort and makes survey participation preparation efficient. Importing and exporting data is straightforward, and while MarketPay offers robust in-app reporting tools, it’s equally easy to extract data for offline analysis. Our small team of compensation consultants and managers use MarketPay throughout the day, and it enables us to accomplish the work of a much larger team. Their customer support is exceptional—the best I’ve experienced from any SaaS vendor. The team is responsive, professional, and acts as a true business partner, taking time to listen and helping us tackle complex compensation challenges to achieve our goals. MarketPay also includes access to Payscale Connect, offering online training on platform features and best practices in compensation. Integration with PeopleSoft, our HRIS system, is an easy and seamless process involving mapping automated exports from the HRIS to the MarketPay load templates and then publishing them at scheduled intervals to an SFTP server. With a long-standing presence in the compensation space, MarketPay continues to innovate by actively enhancing its features and transparently sharing its product roadmap with customers. Their in-product data offerings continue to improve every year. **What do you dislike about Marketpay?** I would prefer if the Market Price a Job had the ability to load potential matches or other pricing changes into a "cart" and then had a formal submit/commit that cart to the production pricing. **What problems is Marketpay solving and how is that benefiting you?** Compensation survey library administration, survey participation, and market pricing of jobs against survey benchmarks, along with optional tie-ins to our job description library in JDXpert. MarketPay's reporting and administration tools are flexible, easy to use, and offer loads of customization options. ### 5. Sleek Design and Fast Data Access Set Marketpay Apart **Rating:** 5.0/5.0 stars **Reviewed by:** Cicely C. | Vice President of Total Rewards, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Marketpay?** I appreciate the system's design, as well as how quickly it allows me to pull and present data. The support provided by the implementation and account management team has also been excellent. Having used other well-known compensation tools, I can say that none have matched the sleek design and agility offered by Marketpay. **What do you dislike about Marketpay?** There isn't much to highlight. At the moment, we are using PeopleSoft, and unfortunately, we are unable to interface it effectively with our tool. As a result, we cannot transfer information through an interface, which I believe is an issue with PeopleSoft itself. Additionally, the tool requires users to have a solid understanding of job pricing and a strong background in survey data to use it efficiently. This could be quite frustrating for those who are new to the compensation field. **What problems is Marketpay solving and how is that benefiting you?** I am now able to recognize the value of our roles and quickly conduct analyses that lead to well-informed pay decisions. Previously, our organization lacked a formal compensation structure and reliable pay data. With these new tools, I can better support the team in recruiting and mobilizing talent efficiently and in a financially responsible way. ### 6. Solid Tool for Data, Needs More Guidance (Personal Relationships) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Marketpay?** I use Marketpay for various tasks like benchmarking, structure modeling, and reports. I particularly value the Price a Job tool and have found the recently added AI matching feature within it to be quite useful. **What do you dislike about Marketpay?** I sometimes don't know what to do next or what I can use to move my company further in our compensation journey. More suggestions maybe on the homepage like I see you have all your jobs benchmarked start working on this next step with.... within our product. **What problems is Marketpay solving and how is that benefiting you?** I use Marketpay for benchmarking, structure modeling, and reports, but now it mainly stores our data. **Official Response from Brooke Grimes:** > We are so happy to hear about your positive experience with the Payscale team. We love Marcie, she is such an amazing Customer Success Manager! Thank you for your constructive feedback about our learning resources. Our education team is continuing to think about different learning styles as they build out Payscale Academy so that we can be more accomidating. ### 7. Effortless Pay Equity Analysis with Marketpay **Rating:** 4.5/5.0 stars **Reviewed by:** Austin K. **Reviewed Date:** January 22, 2026 **What do you like best about Marketpay?** I appreciate how Marketpay helps with market pricing analyses during annual reviews and makes it easier to spot disparities across roles or demographics with its reporting tools. The easy setup and report generation makes my work easier and faster, and pulling ad-hoc pricing for new roles is quick and straightforward. Marketpay connected smoothly to ADP for payroll syncing, which ensured that company adjustments flowed right into pay runs. Coming from Radford, I found Marketpay handles our broader needs with less manual data wrangling. **What do you dislike about Marketpay?** There's a learning curve if you're not deep into company analysis. Explaining it to others or pulling quick insights takes time. **What problems is Marketpay solving and how is that benefiting you?** Marketpay helps with market pricing analyses and pay equity analysis, making it easier to spot disparities across roles. Its easy setup and report generation streamline my workflow, making work easier and faster. ### 8. Sr Compensation Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia A. | Sr compensation partner, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Marketpay?** I like how easy and simple Marketpay is to use. It provides a wide set of data from across industries, which helps us stay competitive and ensures we are paying our employees fairly and competitively. **What do you dislike about Marketpay?** We currently don’t have the AI option at my company so that would be nice **What problems is Marketpay solving and how is that benefiting you?** I use Marketpay to market price jobs. It helps us stay competitive in the market and ensures we pay our employees fairly. I like its ease of use and the wide set of data it provides from various industries. ### 9. Helpful product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Marketpay?** Staff are very friendly and helpful at Marketpay. They have helped us work through multiple questions and problems we were having. The system has been very helpful in reviewing our market data and finding market matches for positions. I like that market pay is able to integrate with Workday and pulls in our data. The trainings provided by Marketpay can also be very helpful with the system, but also for keeping up on different situations going on with regulations and compensation practices. I appreciate the Marketpay migration process and how it helps easily update your survey matches. **What do you dislike about Marketpay?** Nothing at the moment. I think having a better understanding of reporting would be helpful and since there are so many reports it can be hard to choose sometimes which is the best one. Not a dislike but a challenge sometimes. **What problems is Marketpay solving and how is that benefiting you?** Marketpay is helping us with benchmarking and improving our processes. They are helping us with coming up with a plan for updating our job profiles and matches in the system. I think the suggestions being made will help us in the long term with our ongoing projects and career architecture. ### 10. User friendly and great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Ericha B. | HR Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Marketpay?** Where to start, Market Pay has so many features and they continually are updating the dashboard to help their customers with the changing market. Their customer service is beyond amazing, we have quarterly meetings with Sarah who goes over all the updates of Market Pay and answers all questions we have. She is always so helpful and makes sure all our questions are answered. Even when we do not have scheduled meetings when we reach out to Sarah she is always quick to respond. **What do you dislike about Marketpay?** I wouldn't say this is not helpful but something that would be nice to be able to do, if you could click on the main dashboard on where it shows your stats of the percentage of priced jobs and then being able to click to see what's priced, slotted or on the neither. And it could just take you to the jobs that are priced, slotted, or neither instead of having to pull a report of them. **What problems is Marketpay solving and how is that benefiting you?** I wouldn't say we have any current problems but one of our survey vendors updated one of their policies where they cannot release the survey to market pay, we have to go out and upload it ourselves. It does add another step for us and Sarah has suggested that we reach out to the vendors customer service as they are also doing so because this is more of an inconvenience to the customer. ## Marketpay Discussions - [What is the best way to utilize rule based pricing or job matching if you organization follows a matching metrics depending on the number of survey used for a country?](https://www.g2.com/discussions/31188-what-is-the-best-way-to-utilize-rule-based-pricing-or-job-matching-if-you-organization-follows-a-matching-metrics-depending-on-the-number-of-survey-used-for-a-country) - 2 comments, 2 upvotes - [Can you build structures from scratch? If so, how easy is this?](https://www.g2.com/discussions/building-structures) - 1 comment, 1 upvote - [Can you build merit increase models? If so, how easy is this?](https://www.g2.com/discussions/merit-increase-models) - 1 comment, 1 upvote - [How does reporting look? Can I allow my team to access and edit them?](https://www.g2.com/discussions/6463-creating-and-viewing-reports) - 1 comment, 1 upvote - [Is there training provided with the product?](https://www.g2.com/discussions/training-0d354347-b266-4a24-9a42-73f5567a90a8) - 1 comment, 1 upvote - [View Marketpay pricing details and edition comparison](https://www.g2.com/products/marketpay/reviews/marketpay-review-10263072?section=pricing&secure%5Bexpires_at%5D=2026-05-13+06%3A51%3A56+-0500&secure%5Bsession_id%5D=254fd967-595b-49dd-8327-3520bfb07424&secure%5Btoken%5D=7396cc8e548c35117c88f0d2bb7da79c0764c480b2e0c78347391371437ff37f&format=llm_user) ## Marketpay Integrations - [Deltek Costpoint](https://www.g2.com/products/deltek-costpoint/reviews) - [JDXpert](https://www.g2.com/products/jdxpert/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Marketpay Features **Basics** - Interoperability - Performance - Reporting **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Performance Management Integration - Embedded Analytics - Reporting Capabilities - Compensation Data Management - Internationalization **Basic Features** - High level regression analysis - Dashboard **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Core Features - Salary Benchmarking Software** - Dashboard - Industry Benchmarking - Hierarchy **Platform - Compensation Planning** - Compensation Budgeting - Merit Cycle Planning - Pay Transparency - Automated Compliance - Reward Structuring - Compensation History **Content** - Automation - Content Creation - Distribution Features **Risk Mitigation** - Budgeting - Legislation - Regression analysis - Reporting **Benchmarking and Equity - Compensation Management** - Benchmarking Data - Pay Equity - Salary Bands **Auditing - Salary Benchmarking Software** - Reporting - Accuracy **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation - Integrations **Logistics** - User, Role and Access Management **Analytics** - Retention **Advanced Features - Salary Benchmarking Software** - Structure - Offer Letter - Salary Survey - AI **Recruiting and Onboarding** - Job Posting **Platform** - Customization - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Marketpay Alternatives - [Salary.com](https://www.g2.com/products/salary-com-salary-com/reviews) - 4.4/5.0 (1,001 reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - 4.1/5.0 (1,442 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,259 reviews)