# Wipro Salesforce Practice Reviews **Vendor:** Wipro **Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services) **Average Rating:** 4.2/5.0 **Total Reviews:** 24 ## About Wipro Salesforce Practice Appirio, a Wipro Company, develops modern business applications for enterprise companies and delivers the tools they need to attract top talent, boost collaboration, and deliver exceptional customer experiences. Our experience-led strategy focuses on the four pillars of success: implementation success, user success, operational success, and financial success to close the value gap and to ensure customers realize the full value of their technology investments. Appirio, founded in 2006, is a global strategic partner of Salesforce and long-time Google partner who has helped over 3,000 enterprises adopt effective cloud-based solutions across industries, including Healthcare & Life Sciences, Banking, Higher Education, Manufacturing, and Retail. We are invested in building industry-focused accelerators that improve time to value and are repeatedly recognized as a key partner in innovation by Salesforce and among the best places to work across the globe. ## Wipro Salesforce Practice Reviews ### 1. Great consulting firm with great support. **Rating:** 4.0/5.0 stars **Reviewed by:** Naresh K. | Inbound Marketing Executive, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Wipro Salesforce Practice?** I appreciate Wipro Salesforce Practice for their extensive experience in the market. Their knowledgeable teams make the implementation process a breeze, ensuring a smooth and efficient deployment of solutions. The seamless integrations with other systems have been a standout feature, contributing significantly to our operational efficiency. The level of support provided by Wipro Salesforce Practice has been outstanding. The teams are not only friendly but also collaborative, fostering a positive working relationship throughout our projects. The simplicity in deploying their solutions has allowed us to see tangible benefits quickly. **What do you dislike about Wipro Salesforce Practice?** One concern I have is their global reach, which may not be as extensive as some other providers. Additionally, the absence of multi-language support, especially in Spanish, has posed a limitation for our international operations. **What problems is Wipro Salesforce Practice solving and how is that benefiting you?** Wipro Salesforce Practice has been instrumental in providing us with an excellent Customer Relationship Management (CRM) solution. The implementation of Salesforce CPQ was handled seamlessly, showcasing their ability to tackle complex projects effectively. The cost-effective solutions they offer have minimized our expenses while delivering the desired results. ### 2. Great solution with all ticks in the box **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Wipro Salesforce Practice?** They have a long experience in this market. It's simple to deploy and great integrations. They are good from the deployment perspective. **What do you dislike about Wipro Salesforce Practice?** They may not have a great global reach. They don't have multi language support esp. Spanish. **What problems is Wipro Salesforce Practice solving and how is that benefiting you?** Excellent CRM with all the features we needed ### 3. Salesforce Developer **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2023 **What do you like best about Wipro Salesforce Practice?** Work life balance,Learning Opportunities,Culture, Friendliness, Transparency,Verity of Projects **What do you dislike about Wipro Salesforce Practice?** Nothing till date. Main point which i dislike the cost of product. **Recommendations to others considering Wipro Salesforce Practice:** Its helpful and very good learning experience for a fresher as well as an experienced resource to use this ladder to upskill as well maintain a healthy life. **What problems is Wipro Salesforce Practice solving and how is that benefiting you?** Greate service with efficient solutions to deliver a successful business with enterprise standard implementation of CRM. ### 4. My Fantastic Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Prateek P. | Salesforce Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **Describe the project or task Wipro Salesforce Practice helped with:** There was a project in which I was working and Wipro helped to complete that salesforce ecosystem and provide it to specific client.The Project was about implemeting salesforce CPQ and providing customized development to client. **What do you like best about Wipro Salesforce Practice?** I like the best about the how salesforce can actually change the ecosytem around us and provide the Suitable solution to all with minimum implemenation.This is what I like the Most **What do you dislike about Wipro Salesforce Practice?** Nothing as of now.This is actually what I like the most about Wipro that it provide the best provided solution for the clients.But one thing is that Cost should be reduced so that it will be affordable. **What problems is Wipro Salesforce Practice solving and how is that benefiting you?** Great Service but price is one of the issue that has to be reduced or I will to be reduced to some extent. ### 5. Good Offshore capability **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Wipro Salesforce Practice?** Easy to ramp up or down the team when needed **What do you dislike about Wipro Salesforce Practice?** Costs have gone up significantly in the last 4 yrs **What problems is Wipro Salesforce Practice solving and how is that benefiting you?** Provide flexible and efficient solutions to deliver a successful business outcome ### 6. Absolutely great, reliable and easy to work with. **Rating:** 4.5/5.0 stars **Reviewed by:** Saurabh P. | Salesforce Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2022 **Describe the project or task Wipro Salesforce Practice helped with:** CPQ set up for a firm that wants to transition from older software to new. **What do you like best about Wipro Salesforce Practice?** Easy to work with, reliable and delivers on time. **What do you dislike about Wipro Salesforce Practice?** Can cut cost a little but, everything else is great **What problems is Wipro Salesforce Practice solving and how is that benefiting you?** Moving a business to a completely new platform is difficult, having expert guidance is what I best appreciate. ### 7. Fantastic Relationship **Rating:** 4.5/5.0 stars **Reviewed by:** Peter C. | Sales Operations Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2019 **Describe the project or task Wipro Salesforce Practice helped with:** Review and improve a messy CRM that has been around for 10+ years **What do you like best about Wipro Salesforce Practice?** Response time. Friendliness. Transparency. **What do you dislike about Wipro Salesforce Practice?** Time difference being that I am An explore located in NYC **What problems is Wipro Salesforce Practice solving and how is that benefiting you?** Data integrity, process improvement, consulting ### 8. Pleasant **Rating:** 4.0/5.0 stars **Reviewed by:** Ruthann A. | National account manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2019 **Describe the project or task Wipro Salesforce Practice helped with:** Salesforce roll out **What do you like best about Wipro Salesforce Practice?** The assistance for the sales team was the most helpful, they were able to learn new programs to assist them in their daily tasks **What do you dislike about Wipro Salesforce Practice?** Some topics were vague, and more teaching should have been implemented for individuals that are not computer savvy. Different levels of teaching would have been helpful **Recommendations to others considering Wipro Salesforce Practice:** It is helpful and very educational when learning new programs. **What problems is Wipro Salesforce Practice solving and how is that benefiting you?** We are solving a tracking problem, and we have been able to track the progress of the business since using ### 9. Appirio Salesforce developer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2019 **Describe the project or task Wipro Salesforce Practice helped with:** Salesforce CRM support and development for our community. **What do you like best about Wipro Salesforce Practice?** Appirio's UI design approach is commendable. Includes use of web components and lightning components. Offered Einstein services for the sales cloud. **What do you dislike about Wipro Salesforce Practice?** As the support is offered in different time zones, they might take a little longer than you expected in reverting back. **What problems is Wipro Salesforce Practice solving and how is that benefiting you?** UX design approach for the community. ### 10. Fantastic, friendly team **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan G. | Founder, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2019 **Describe the project or task Wipro Salesforce Practice helped with:** 4C helped me to implement Salesforce and use it to it's full advantage to make us a customer company. **What do you like best about Wipro Salesforce Practice?** I love that they are quick, efficient and ultimately a super friendly team who are a joy to work with. **What do you dislike about Wipro Salesforce Practice?** There's not one thing I dislike, can't fault. ### 11. A very good business to sort your CRM needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2017 **Describe the project or task Wipro Salesforce Practice helped with:** When we first implemented Salesforce, it was quite difficult to comprehend and we found a lot of problems starting up. By working with CloudSocius, we were able to quickly determine what was causing us problems and get those issues fixed. **What do you like best about Wipro Salesforce Practice?** CloudSocius' helpful nature is required when implementing a new system and they were really good in that sense, coming over to our office and helping us understand the changes that were happening. They are always willing to help, so having a handy member on your side is essential. **What do you dislike about Wipro Salesforce Practice?** There's not much to dislike, as they have helped me gain a much better understanding of the system I use and are willing to explain problems too **Recommendations to others considering Wipro Salesforce Practice:** I would definitely recommend their services as they were very helpful in our implementation and kept our heads above water throughout the process. ### 12. Helping You Get The Most out of Salesforce **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2017 **Describe the project or task Wipro Salesforce Practice helped with:** CloudSocius helped us implement Salesforce CRM and really get into using it on a daily basis, going through the processes and being our first port of call when we needed any assistance. **What do you like best about Wipro Salesforce Practice?** CloudSocius made everything easier to understand, ensuring they completely understood what it was we were trying to achieve and made sure we got the results needed. **What do you dislike about Wipro Salesforce Practice?** I found it an issue when we were having a problem and couldn't get a response from CloudSocius in time. We were having to wait a few days for the support ticket to be checked and even when we thought it was done, we'd still have to send them a reminder to update the ticket. ### 13. helpful and effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2016 **Describe the project or task Wipro Salesforce Practice helped with:** Our team needed a cost effective solution to carry out a project and they were able to lead us to it through multiple strategies that improved worker and customer experiences. I really felt that they took a lot of effort into helping us deliver results and really worked to make sure that we understood everything that they were doing along the whole process. **What do you like best about Wipro Salesforce Practice?** They offered cost effective solutions that really minimized cost and delivered right solutions for our team/ They led us to it without compromising the time that it took for us to understand the whole process. That is why I think they are special and a game changer. I recommend them for your customer relationship management needs. **What do you dislike about Wipro Salesforce Practice?** There was not anything much that we disliked except for they could have charged us less. But for the results that we got, everything that we spent was worthwhile, They are truly a nice company that helped us meet our needs and delivered effective solutions indeed. I recommend them for your needs too. **Recommendations to others considering Wipro Salesforce Practice:** I do highly recommend. ### 14. Excellent administration for Dynamics - Great Plains **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal S. | VP of Business Development, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2017 **Describe the project or task Wipro Salesforce Practice helped with:** Provided out-sourced excellence and administration of our accounting product. **What do you like best about Wipro Salesforce Practice?** Professionalism, response time, timeliness, excellent staff, well versed. **What do you dislike about Wipro Salesforce Practice?** Pricey, did not care of their pricing model **Recommendations to others considering Wipro Salesforce Practice:** Based on our experience I recommend CloudSocius. They have a fantastic team of individuals and were able to exceed our expectations on services rendered. I commend them for their diligent work. ### 15. Great during the implementation only. Support period was terrible: **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2016 **Describe the project or task Wipro Salesforce Practice helped with:** I worked with them on a 11 months implementation project .. It was a great experience. They were on top of the things and fast turn arounds. But, Whenever we had performance issues in the managed package down the road, Its always challenging to even reach a contact and have them engaged to even look for. So, Learned the hard way, to get a good support contract in place. **What do you like best about Wipro Salesforce Practice?** Marching-ahead guiding the whole team towards the milestone. **What do you dislike about Wipro Salesforce Practice?** Support structure and the response wasn't great after the implementation has started... **Recommendations to others considering Wipro Salesforce Practice:** Support structure needs to be part of the contract with clear terms.. ### 16. World class for Workday cloud support! **Rating:** 4.5/5.0 stars **Reviewed by:** Maite T. | HRIS Business Analyst, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2015 **What do you like best about Wipro Salesforce Practice?** We had utilized other support partners for our Workday implementations and weren't satisfied with the level of expertise or the end-result in our Workday tenant. When we looked at other provides for implementing our phase 2 and 3 implementations we selected Appirio and were so satisfied that we transitioned with their cloud-support services. In addition we have completed an SOW's for an implementation for a recent France acquisition. We have two designated Workday professionals at our organization so resources are limited. Appirio has truly partnered with us in both urgent cases as well as new configurations. They feel a part of the Rosetta Stone family and take our concerns to heart. **What do you dislike about Wipro Salesforce Practice?** They recently started providing some off-shore support and at times we struggle with the lag-time in responses and the time-zone differences when testing in our sandbox tenant. We are currently looking at alternate solutions like sandbox exemptions and other options. Appirio is very receptive to the feedback and is working to address. **Recommendations to others considering Wipro Salesforce Practice:** I would ask to meet your project team to see if the team's qualifications meet your expectations in advance just as I would any other vendor-relationship. ### 17. Appirio helped us jump start our deployment of Salesforce **Rating:** 4.5/5.0 stars **Reviewed by:** John L. | Sr Salesforce Solution Archtiect, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2015 **What do you like best about Wipro Salesforce Practice?** Appirio's US based teams are great. Very knowledgable and working to provide top notch solutions to meet our business needs. Although not necessarily a large Salesforce or Appirio customer, we did receive a level of attention and support that a large customer would receive. The sales staff and analytical staff listened to our needs and requirements including project needs such as cost containment and timing. The project management staff worked closely with us to ensure we were meeting requirements and balancing all other project requirements. They also joining out best practices and solution alternatives to customization requests. **What do you dislike about Wipro Salesforce Practice?** While we needed to use off-shore resources to contain costs, it was my least favorite part of using Appirio. They did deliver features as promised and as defined at time of submission. The US team did a very good job of abstracting us away from the off-shore resources, but after we started deeper review of the off-shore developed code, we found some items of concern. This is not a reason to not use their off-shore resources, but should be a warning to monitor the output closely, specifically in terms of maintainability if you desire your company's development team to take ownership as we did. **Recommendations to others considering Wipro Salesforce Practice:** If you are experienced in Salesforce deployment or development, just make sure you communicate your expectations of coding style during negations. If you are just getting started with Salesforce, work with the Appirio sales staff to find the right project manager to fit your needs and you can communicate well with. Don't be afraid to ask to interview key project members to ensure you are comfortable working with them. After all, they are becoming an extension of your salesforce staff.. ### 18. I have used appirio's timesheet application **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2014 **What do you like best about Wipro Salesforce Practice?** The way it eases user's experience in filling out the timesheet application is the best. The UI is user friendly and simple. **What do you dislike about Wipro Salesforce Practice?** Manager approval process could be improved. ### 19. We didnt get their best **Rating:** 2.0/5.0 stars **Reviewed by:** Andy D. | Instructor Salesforce.com Certification, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2013 **What do you like best about Wipro Salesforce Practice?** They worked well with our lack of established processes, documentation, and business ownership. Hard working team. Acknowledged and attempted to correct not having assigned anyone with even average salesforce.com (SFDC) knowledge/experience to our 4 month implementation project 3-4 weeks before go live. Project manager had some good project management experience and helped us stay the course as best we could. **What do you dislike about Wipro Salesforce Practice?** Lack of SFDC experience/knowledge across the entire team. As an administrator with 3+ years of experience doing smaller implementations and managing multiple small instances I was by far the most knowledgeable person on either Appirio or our side of the project. They never once asked to see our previous CRM. The company themselves have some great employees, with high levels of SFDC knowledge, skills, and experience. I was very surprised that there wasnt a better strategy for some of the greener folks (everyone on our team) to access this in some way. Knowledgebase, etc. They seemed to just post questions to a message board and waited for responses most of the time. Informed us early on in the project that SFDC wouldnt let you have more than 7 roles total. Put us down a path of trying to change our 100+ global roles to fit within this, until I joined the project (about halfway through) and informed the team that this wasnt true. **Recommendations to others considering Wipro Salesforce Practice:** I wouldn't not recommend them as I have heard of some great work they have done. It just wasnt done for us. Just be very aware of the team you are getting ahead of time. DO NOT expect that you will be getting their A-Team. I would ask for a portfolio for each member of prior experience on Salesforce.com and within the specific role that person will be undertaking on your project. You might even see if they have any referrals that include the folks that will be assigned to work with you. ### 20. Best cloud focus consultancy on this planet **Rating:** 5.0/5.0 stars **Reviewed by:** Alan L. | Sr. Manager, Data Strategy and Architecture | Member of Architecture Review Board, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2014 **What do you like best about Wipro Salesforce Practice?** Innovative and highly collaborative env among peers. Best offshore team I ever encountered. Topcoder's crowdsourcing is the icing on the cake. **What do you dislike about Wipro Salesforce Practice?** With its growth which also impact some of the founding values. ### 21. Best Practice Insight **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2013 **What do you like best about Wipro Salesforce Practice?** The folks at Appirio are extremely knowledgable and insightful. They take the time to understand your need and provide options on solutions to meet those needs. **What do you dislike about Wipro Salesforce Practice?** I have not come across a negative aspect in my interactions ### 22. Appirio is a world-class Salesforce.com, Google and Workday services company. **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin D. | Chief Information Officer, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2012 **What do you like best about Wipro Salesforce Practice?** We've used Appirio as a Salesforce.com professional services partner for the last year. We've done very large, strategic projects with Appirio and they have delivered on-time and on-budget with high quality work. The people are top notch and they are great to work with. **What do you dislike about Wipro Salesforce Practice?** Appirio is a premium partner, so as a result they are not the low-cost salesforce.com services provider, but they are worth the money. **Recommendations to others considering Wipro Salesforce Practice:** I cannot speak about Appirio on the Workday side, but they are top-notch on the Salesforce.com consulting and implementation side of their business. Since they are growing quickly, make sure they staff projects with trusted resources. ### 23. Great consulting firm with broad expertise **Rating:** 5.0/5.0 stars **Reviewed by:** Dan P. | CIO, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2012 **What do you like best about Wipro Salesforce Practice?** Appirio has expertise that goes beyond their core competency in cloud computing applications. This uniquely positions them to help when integration to legacy systems is required. **What do you dislike about Wipro Salesforce Practice?** Can be pricey, though they delivered on time and on budget. **Recommendations to others considering Wipro Salesforce Practice:** Due the usual PS firm diligence, and make sure you are comfortable with your Appirio tem. ### 24. on time, on budget, on schedule **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2012 **What do you like best about Wipro Salesforce Practice?** great consulting firm with high quality expertise and professionalism. Pleasure to work with **What do you dislike about Wipro Salesforce Practice?** n/a **Recommendations to others considering Wipro Salesforce Practice:** Great company ## Wipro Salesforce Practice Discussions - [What is Wipro Salesforce Practice used for?](https://www.g2.com/discussions/what-is-wipro-salesforce-practice-used-for) - [View Wipro Salesforce Practice pricing details and edition comparison](https://www.g2.com/products/wipro-salesforce-practice/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+00%3A44%3A12+-0500&secure%5Bsession_id%5D=d3cdde5a-4143-4562-8a29-f48c25a59d6a&secure%5Btoken%5D=3d7a920c5b7303d392e7d5b683565bca2164dcdde39ba8352ed4417d920f7a58&format=llm_user) ## Wipro Salesforce Practice Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Wipro Salesforce Practice Alternatives - [Accenture](https://www.g2.com/products/accenture/reviews) - 4.2/5.0 (107 reviews) - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (364 reviews) - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.8/5.0 (252 reviews)