Workday is a robust platform that effectively supports HR and employee management processes. Features such as performance management, goal setting, and leave tracking are valuable and easy to access. However, some workflows can require multiple clicks, and navigation between modules could be streamlined to improve the overall user experience. Enhanced search functionality and simplified menu structures would make the platform even more efficient. Review collected by and hosted on G2.com.

Overall, Workday serves as a reliable system for HR and performance management activities. While the platform offers extensive functionality, the user experience can sometimes feel complex, particularly when navigating between different modules or locating specific information. Improvements in interface simplicity, search capabilities, and workflow automation would help increase productivity and user satisfaction. Despite these challenges, Workday remains a valuable tool for managing employee and organizational processes. Review collected by and hosted on G2.com.

Strong security framework with flexible permission levels and role-based access

Business processes are highly configurable and easy to manage

Intuitive, user-friendly interface for employees and managers

Excellent reporting capabilities with strong flexibility and visibility into data

Workday Support and Customer Success teams are knowledgeable, responsive, and reliable Review collected by and hosted on G2.com.

Additional worker data outside of core HCM can feel clunky and is not always intuitive or user-friendly.

The Self-Service AI capabilities are still limited and, at this stage, do not provide significant added value.

Workday is a very large and complex system, so experienced support is needed to manage it effectively. Infrequent tasks can also be difficult to remember without documentation or expertise.

The security model is powerful but highly complex and requires specialized knowledge to configure and maintain properly. Review collected by and hosted on G2.com.

I like how it combines all HR related things, like payroll, time off, and employee benefits into one system. I can conveniently see my time, report additional time, and also manage my paychecks. The website has a very clear and clean interface. You can also edit your menu options, and the performance of the website is overall very smooth. We use this software to be integrated with Texas A&Ms other software. Review collected by and hosted on G2.com.

Workday has an AI Assistant Chat feature, which is very convenient if you need help with navigating but however, if offers little suggestions for editing menus or troubleshooting. Since my workday is integrated with Texas A&M IT department, any troubleshooting issues, I have to go there. Review collected by and hosted on G2.com.

What I like best about Workday HCM is that it brings important HR functions together in one platform. It makes it easier to manage employee information, track performance, handle payroll, and manage daily HR tasks. I also like its user-friendly interface and how it helps improve efficiency and communication within an organisation. Review collected by and hosted on G2.com.

One thing I dislike about Workday HCM is that some features can be difficult to navigate, especially for new users. The platform can take time to learn, and certain tasks may require several steps to complete. It would also be helpful if the interface were more straightforward and customisation options were easier to access. Review collected by and hosted on G2.com.

It can connect all of our HR processes and make them feel like one seamless, connected experience. Beyond that, Workday keeps innovating at a pace I haven’t seen from other HR systems providers. It’s rarely a flat “no”; instead, there’s usually a roadmap for what’s coming next, or an alternative approach you may not have explored yet. And for something as big as Workday, it still feels like a small but powerful community. Review collected by and hosted on G2.com.

The security aspects are complex. While they’re necessary, they can feel overwhelming at times. Hopefully, there’s an agent to handle that! Review collected by and hosted on G2.com.

It’s easy to use, and we can find details for all employees in one place just by searching by name. We use it to manage our leaves and schedule, apply for leave, and check payslips. We also have all our personal details here, which helps us manage everything in a single place. I can see details like role, employee ID, and email, and I can also find people to connect with them. Overall, it makes management easier and faster. The interface is user-friendly and easy to navigate, and it’s also mobile-friendly. Review collected by and hosted on G2.com.

It often requires specialised consultants, given the steep complexity involved in building custom reports and integrations. On top of that, the total cost of ownership is high once you factor in licensing and ongoing maintenance. Overall, it’s expensive, and at times it doesn’t feel well optimised, which can make it slow. and there are some issues with leave applications. Review collected by and hosted on G2.com.

What I like best about Workday HCM is that it centralises a wide range of HR processes into a single, easy-to-use platform. Instead of managing employee information, performance reviews, leave requests, organisational charts, and career development activities across multiple systems, everything is accessible from one place. This significantly improves efficiency and reduces administrative overhead.

The user interface is clean and intuitive, making it easy for both employees and managers to complete routine tasks such as updating personal information, requesting time off, approving workflows, and accessing performance goals. The self-service capabilities help employees find what they need without relying heavily on HR support.

Another major advantage is Workday's reporting and analytics functionality. Having real-time workforce data and dashboards allows managers and HR teams to make more informed decisions regarding hiring, talent management, and workforce planning. The platform's integration capabilities also make it easier to connect with payroll, finance, recruiting, and other business systems, creating a more seamless experience across the organisation.

From a ROI perspective, Workday helps automate many manual HR processes, reducing paperwork and processing time while improving data accuracy. The onboarding experience is also well structured, helping new employees complete required tasks and access information quickly.

I also appreciate Workday's growing use of AI and machine learning features, particularly around skills identification, talent insights, career recommendations, and workforce planning. These capabilities help organisations and employees make better decisions based on data rather than intuition alone. Overall, Workday HCM provides a comprehensive, scalable solution that improves both the employee experience and HR operational efficiency. Review collected by and hosted on G2.com.

What I dislike about Workday HCM is that simple tasks can sometimes take more clicks than expected. While the platform is powerful, navigating through menus or finding specific information isn't always intuitive, especially for occasional users. The reporting and AI features are useful, but they can feel a bit complex without proper training. Overall, it's a strong HR system, but the user experience could be more streamlined. Review collected by and hosted on G2.com.

I like Workday HCM’s centralized dashboard. Everything from attendance tracking to HR requests is in one place, which makes it convenient and transparent to use. It brings leave management, payroll details, and employee records together, saving me time and improving accuracy in daily HR tasks. It also integrates well with internal communication platforms and corporate email systems to keep track of notifications, approvals, and announcements. Review collected by and hosted on G2.com.

I found the initial learning curve for new users a bit steep, and the mobile app navigation could be faster and simpler. Streamlining the home screen widgets and putting time-off requests and approvals on the main dashboard would save clicks. Implementation also required a dedicated effort because of the depth of features and the data migration involved. Review collected by and hosted on G2.com.

I find Workday HCM handy when I need information or resources. I can log in and know the information will be there, even if I need to refer back to it six months or two years later. It was easy to set up because it was already linked to my email, and it saved my login information so I was already logged in when I needed it. I also think it works well for providing it to employees in a large company. Review collected by and hosted on G2.com.

I find the Workday HCM website a little outdated, and sometimes the information is hard to find. It could flow a little better and feel more gentle and approachable. Since I don’t use it every day, it can also be a little hard to access when I need it. Review collected by and hosted on G2.com.

I like Workday HCM’s user-friendly interface and centralized employee information. It makes it easy to find details, track HR activities, and manage tasks efficiently. I also like that it automates routine tasks, reduces manual HR work and errors in employee records, and keeps information organized in one place. It makes HR processes smoother and helps me access information quickly, saving time and improving efficiency. Review collected by and hosted on G2.com.

Some features can take time to navigate, and I find the interface could be more intuitive. A simpler menu, clearly labeled sections, and a better search option would help me find features quickly and complete tasks with fewer clicks. The initial setup was fairly straightforward, though configuring features and migrating employee data required some time and support. Review collected by and hosted on G2.com.