--- title: G2 Marketing Solutions Reviews meta_title: 'G2 Marketing Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5713 reviews by the users' company size, role or industry to find out how G2 Marketing Solutions works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 5713 scale: '5' date_modified: '2026-08-13' parent_category: name: Account-Based Data url: https://www.g2.com/categories/account-based-data --- # G2 Marketing Solutions Reviews **Vendor:** G2 **Category:** [Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,713 ## About G2 Marketing Solutions G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business. ## G2 Marketing Solutions Pros & Cons **What users like:** - Users appreciate the **ease of use** of G2 Marketing Solutions, allowing for effortless expression of experiences and insights. (241 reviews) - Users value the **authenticity and transparency** of G2 Marketing Solutions, trusting real reviews to guide their decisions. (167 reviews) - Users appreciate G2 Marketing Solutions' **user-friendly interface** and credible reviews, enhancing informed decisions about technology. (143 reviews) - Users value the **genuine and fair reviews** on G2 Marketing Solutions, enabling informed decisions based on real experiences. (141 reviews) - Users value the **authentic reviews** on G2 Marketing Solutions, finding it a reliable source for technology insights. (131 reviews) - Users value the **genuine and fair reviews** on G2, aiding informed decisions on technology and services. (124 reviews) - Users value the **intuitive platform and excellent support** from G2 Marketing Solutions for collecting reviews and feedback. (113 reviews) - Users value the **ease of software discovery** through G2, benefiting from genuine reviews and helpful comparisons. (112 reviews) - Simple (97 reviews) - Honest Reviews (96 reviews) **What users dislike:** - Users find the **approval process unpredictable** , leading to confusion and outdated reviews that hinder informed decisions. (105 reviews) - Users express concern over **biased reviews** that may not reflect the current quality of G2 Marketing Solutions. (65 reviews) - Users experience a **lack of clarity** regarding review approval and video submission statuses, impacting their overall satisfaction. (55 reviews) - Users find the **time-consuming nature** of lengthy feedback requests from G2 Ask to be burdensome and inefficient. (34 reviews) - Users experience **confusion due to the non-intuitive interface** and inconsistencies in review processes and support access. (30 reviews) - Users note the **insufficient information** on review moderation processes, causing delays and confusion in the review timeline. (30 reviews) - Limited Product Availability (30 reviews) - Not User-Friendly (28 reviews) - Users find the **overwhelming content** in some categories can complicate research until filters are adjusted. (26 reviews) - Inaccuracy (24 reviews) ## G2 Marketing Solutions Reviews ### 1. Time consuming, too much work required for their "criteria" to deem it "worthy" of a gift card. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about G2 Marketing Solutions?** The criteria for being considered “worthy” are unclear, which makes the whole process feel like a complete waste of time. It’s extremely frustrating, especially with the promise of a gift card. This experience has proven to be a frustrating, exhausting and dissatifying event. **What do you dislike about G2 Marketing Solutions?** Transparency, integrity and honesty with criteria and promises of gift card. The bait and switch marketing used to appeal to people to waste their time providing feedback when it is deemed insufficient to actually receive the gift card promised but NOT fulfilled. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** By completing and submitting G2.com reviews, I am providing my experiences and perspectives to others who may be considering purchasing the product for their own personal use or for the benefit of their business entity. With the details provided included in the review, the criteria of the consumer can then be gauged as satisfied or insufficiently met by the product in question. **Official Response from Rachel Bentley:** > Hi there, Thank you for taking the time to write a review. My name is Rachel, I am a senior director of Product here at G2. I'm so concerned to hear about your experience with our review form. In the coming month, we will be releasing a new form with updated navigation and improved user experience to make the write-a-review process much more swift. The questions on the form are designed to get in-depth information about your experience with the product. This helps other users make better decisions about what software they should purchase. I understand this can feel lenghty, but your time and dedication to leaving your feedback contributes to a community of people just like you, trying to navigate the world of software. Cheers, Rachel ### 2. Disappointment in G2's Review Authenticity **Rating:** 0.0/5.0 stars **Reviewed by:** Craig S. **Reviewed Date:** February 04, 2026 **What do you like best about G2 Marketing Solutions?** I probably like the logo and its nice branding. Your interview process seems efficient and well directed. **What do you dislike about G2 Marketing Solutions?** I don't trust the reviews on G2.com because I posted a review after verifying my account and meeting their requirements, but it wasn't posted due to a "non" verified account despite showing that it was verified. It feels like they're picking and choosing reviews. The site doesn't seem functional from a trusted review standpoint. It's frustrating not to have someone to speak to for correcting issues, when i tried addressing the issue the chatbot just said it experienced an error and then nothing continued forward with no other alternatives for talking to someone. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** G2.com doesn't solve anything for me as my review was not posted despite following all verification steps, which leads me to believe they are picking and choosing which reviews are being posted. I doubt this one will even go up. **Official Response from Alexandria Snow:** > Thank you for your feedback. I am happy to share that your review was approved and you can view it here > https://www.g2.com/products/scrapehero/reviews/scrapehero-review-12265087 All reviews go through a validation process to ensure the authenticity of the review and this can sometimes cause a lag of a few days between submission and approval. We appreciate you taking the time to share your experience and we hope you continue to submit reviews on G2. ### 3. G2 does not allow resubmission of a review after an identity failure. Very poor customer experience. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about G2 Marketing Solutions?** Given the current situation - absolutely nothing. If you allowed reviewers an opportunity to fix any identity validation issues and resubmit their reviews - then G2 would do what it's supposed to do - collect valuable feedback from customers for their products/ services. **What do you dislike about G2 Marketing Solutions?** Having failed to verify my identity (which was never specified as a prerequisite for the review), there appears to be no way of just resubmitting the review (as I have now completed the LinkedIn verification process). And there is no way to engage any help or customer support (presumably you don't have any, apart from FAQs). So, I have totally wasted all the time I spent crafting a review of ElevenLabs. Luckily, you or they get to keep the pathetic $25 voucher I was promised (and I didn't do it for the voucher, I did it to give them valuable feedback, which you've now just discarded). All in all - totally pathetic service. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** At the moment, G2 is failing to solve anything. **Official Response from Alexandria Snow:** > Hello, thank you for your feedback! I am very sorry to hear about your poor experience. We've reviewed your appeal and your review is now approved. In the future, you can appeal a decision by submitting a support ticket via support.g2.com. ### 4. Promised Gift Card Delayed Despite Approved Review-Disingenuous Behavior **Rating:** 0.5/5.0 stars **Reviewed by:** Wendy R. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about G2 Marketing Solutions?** The review was lengthy and there was not a upside when they did not provide me with the gift card that I earned for submitting a review that was approved by them on the 16th of Jan and it is only supposed to take 2-3 business days to issue my card. **What do you dislike about G2 Marketing Solutions?** Disingenuous behavior — the downside is that G2 didn’t do what they said they would. Actions speak louder than words. At this point, I think I’ll just go to Trustpilot, since I’m sure you won’t post this. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** None since they have exhibited dishonest behavior and I have to spend my time writing this. **Official Response from Alexandria Snow:** > Hello, thanks for taking the time to share your feedback. We’re sorry for the frustration you experienced around the timing of your incentive. To clarify, your review was approved and the promised gift card was successfully issued. While incentives are typically delivered within a few business days, processing times can occasionally vary depending on verification or fulfillment steps. If you ever have questions, our team is always happy to help via support.g2.com so we can resolve things quickly and directly. ### 5. Not getting incentive **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about G2 Marketing Solutions?** From last some review all of my review has been moderated **What do you dislike about G2 Marketing Solutions?** Not getting any incentive at all, every review has been moderated for some reason, and their is not button for moderated review, they are using my moderated review **What problems is G2 Marketing Solutions solving and how is that benefiting you?** it helped in to take decision about google developer console. ### 6. Frustrating Experience with Review Submission **Rating:** 0.5/5.0 stars **Reviewed by:** David V. | Online Entrepreneur, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about G2 Marketing Solutions?** I don't like anything now. all I want is to say about my bad experience with G2.com **What do you dislike about G2 Marketing Solutions?** I find the review moderation process on G2.com incredibly frustrating. Despite spending considerable time crafting an honest review and providing the required screenshot, the moderation team keeps rejecting it and asks for more screenshots, which the form does not allow. This creates significant stress, particularly since I've already submitted a support ticket that remains unanswered, and I cannot follow up on it anymore. Additionally, the verification process feels overly complex and deters me from sharing genuine feedback, leaving me disappointed with the service. The initial setup of G2.com was also challenging. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** n/a ### 7. Frustrating Reward Experience, Would Not Recommend **Rating:** 0.0/5.0 stars **Reviewed by:** Ronilo V. | Data Editor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about G2 Marketing Solutions?** nothing **What do you dislike about G2 Marketing Solutions?** I just want to say their reward system is garbage. I was happy I got 15 USD gift cards, I tried redeeming it but they suddenly became transport gift cards. Where am I going to use those things? Thank you for wasting my time and rewarding me 15 USD worth of garbage. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** nothing ### 8. G2 is unnecessarily difficult to deal with **Rating:** 0.0/5.0 stars **Reviewed by:** Uli K. | Director, Online Media, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2024 **What do you like best about G2 Marketing Solutions?** The idea of having verified reviews is excellent. Maintaining certain standards and minimum requirements helps to establish trustworthiness. Unfortunally, actual execution is really bad and customer service interactions are inappropriate. **What do you dislike about G2 Marketing Solutions?** Reviews keep on being rejected for no obvious reason. Even elaborate information triggers the vague request to "elaborate more" on the use. That, while other existing reviews on the platform contain much less words. Sometimes G2 even refuses to understand screenshot of complete license numbers and login information as "insufficient proof of actual use" which is inappropriate and even defamatory. Sometimes I got rejected for the supposed "use of AI", which was absolutely not the case with my fully manually crafted and compiled reviews. Certain input just keeps disappearing every time you check a review (select Facebook as to where you are using a social media management tool and it will not show after saving). Which means that the platform is not working reliably. Unspecific answers and inability to provide specific help to which actual addition or change would be required to get a review released are not available, or only after an inappropriately long time and the use of offensive wording. Next point is that provides a highly negative impression is that the references given on the platform are totally irrelevant. Look up any "alternative" for a software that you are familiar with - and be surprised how weird and random the selection of these suggestions will be. In most cases completely off topic suggestions. Categorization simply does not seem to exist or the way that options are allocation is lacking actual insight. What is especially scaring here is that such random behavior is pointing at incomplete algorithms managing the workflows without having a deeper understanding of what they are doing. How can a good idea of a review platform turn out to be so terribly bad in execution? And this is not only my opinion. When turining to social media you will find a lot of complaints of absolutely random arbitrariness shown by G2. I guess the biggest shortcoming is that there don't seem to be humans involved in managing the platform. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** G2 is giving massive problem in fulfilling it's actual purpose and is not solving anything. The negative experience makes it a totally unreliable platform to check reviews or to look for alternatives. Other review platforms might have a different focus, but they are actually living up to their promises. ### 9. G2 is not updating scores **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about G2 Marketing Solutions?** The idea of getting honest reviews and comparing websites based on their users' experience. **What do you dislike about G2 Marketing Solutions?** In reality the score is incorrectly computed. We've been using G2 for years and more recently upgraded our account. After 12 months (which is the most valued time interval after which reviews start to decay) we found out that our score vs our competitors are incorrect. Our website scores a 4.3, our competitor's is below 3.5 but they are "stuck" at the 4.4 they used to have one year ago. G2 is not refreshing our competitors score for months now. Basically you pay G2 for a service (honesty, real math comparison) and you get nothing of that. Websites rank better than other despite basic math saying they shouldn't. After we've been told many times that reviews decay over time, we found out that in fact they don't. And what is worse, your scores are not updated. When we brought this up our account manager just vanished. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Comparing websites and improving your services this way. ### 10. Interesting signal - but limited by category noise **Rating:** 1.0/5.0 stars **Reviewed by:** Matthew T. | Head of Revenue Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about G2 Marketing Solutions?** Great potential source of lead interest, solid integrations, and the ability to use valuable badges in marketing materials **What do you dislike about G2 Marketing Solutions?** Lots of noise comes with the signal. Depending on the category, yuor company could be lumped in with companies who operate wildly outside of the category. This means lots of signal alerts for buyers who aren't actually in market. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** 3P credentials and in market buyer signals ### 11. Frustrating experience after paying 9K USD! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about G2 Marketing Solutions?** The free version, where you could get better value than investing a bomb as an SMB and dealing with their pathetic service. **What do you dislike about G2 Marketing Solutions?** Zero value add, zero customer experience **What problems is G2 Marketing Solutions solving and how is that benefiting you?** The paid version of G2 wasn't able to solve any problems for us. Instead, it created new problems for us to solve. I'd strongly recommend people against using their paid version which is zero ROI. Their free version still works, even though genuine reviews from genuine customers get flagged and never approved. ### 12. G2 Reviews **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about G2 Marketing Solutions?** The visibility at the end of a sales cycle. **What do you dislike about G2 Marketing Solutions?** No lead gen, no awareness. Not great for the main reason we want it. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** It is extra validation as clients make final decisions. ### 13. Not that good platform to get reviews validated - G2 Reviews **Rating:** 0.5/5.0 stars **Reviewed by:** Avilash B. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about G2 Marketing Solutions?** About G2.com, It's easy to understand as well as find the cloud products to review them, Can re-sibmit the review of found any other important clause or issue found that might be needed to put in review, Reviewing takes less time as already questions are Target based, Quality reviewing system. **What do you dislike about G2 Marketing Solutions?** Only one thing, There should be an alternative of the cloud softwares in the market listed , should be kept as an option here too. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** If I say about problems G2.com solving in today's reviewing system, 1. Reviews are done by authentic people like us, 2. Reviews of ours goes by internal checking by G2.com hence more authentic and secure, no spam, 3. Easy to find reviews after getting approved, 4. Best part as a thank you feel for the reviewer, sometimes also give prize money . **Official Response from Rachel Bentley:** > Hi Avilash, Thank you for your review! My name is Rachel Bentley and I am a Senior Director of Product Management at G2. I wanted to ask a follow-up question. When you suggest that there should be an alternative to cloud software in the market, do you mean more products in that category or additional categories? Feel free to comment on this review if your time allows. Thank you! Rachel ### 14. Terrible website **Rating:** 0.0/5.0 stars **Reviewed by:** Samuel W. | Small Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2024 **What do you like best about G2 Marketing Solutions?** Nothing is to like a out G2 it is very user unfriendly **What do you dislike about G2 Marketing Solutions?** You write a review, it doesn't upload, you resubmit it, it has been days, still hasn't uploaded. I search the site for the help center. I go around in circles to little avail, still no help or live representative to contact. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** None ### 15. Descent initially, toxic finally **Rating:** 0.0/5.0 stars **Reviewed by:** Ritika P. | Associate Software Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about G2 Marketing Solutions?** It used to give rewards in exchange for software reviews from audience. Helps in comparing different software and choosing accordingly based on pros and cons described. **What do you dislike about G2 Marketing Solutions?** The working pattern is very unprofessional, disappointing and degrading day by day. The support team has always been pathetic. Initially, G2 was descent, but finally, the G2 strategy can be described as follows, 1. Reject reviews without reviewing 2. Reply late to tickets, obviously after rejecting their reviews (brilliant hack) 3. Then keep them stuck in an infinite loop of so-called 3 business days!!!!!!!!! BRILLIANT GUYS, SLOW CLAPS INDEED!!!!!! And last but not least, 4. Join all the queries of suffering users altogether (Master Move) As I told you its, 's not the last master move strategy. Here's another one 5. Reject reviews (obviously without going through them or even tickets associated) even on WEEKENDS!!!!!!!!!!!!!!!!!! Fantastic!? **What problems is G2 Marketing Solutions solving and how is that benefiting you?** No problems it is solving. Instead, it makes a simple thing called reviewing even more problematic, and the credit behind this goes to the pathetic strategies and worst support team. **Official Response from Saumya Bagga:** > Hi Ritika, Thanks for reaching out and for sharing this feedback. We apologize for the inconvenience caused to you. It looks like our moderators could not approve your reviews because we could not verify that you used them for business purposes. You can edit your reviews to include more information about how you are using the software at a place of work. If you haven’t already, providing a logged-in screenshot that contains identifying company information will make it easier for our team to validate your review. If you are still in need of assistance, please open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new. ### 16. A very bad tool **Rating:** 0.0/5.0 stars **Reviewed by:** Amandine C. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about G2 Marketing Solutions?** Honestly, I don't like anything unfortunately. **What do you dislike about G2 Marketing Solutions?** There were a lot of questions, it took me a lot of time and the reward promised was not there. I really don't like companies that break their promises. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** G2.com don't help me and I will probably never go to see reviews on your website. ### 17. An added values **Rating:** 1.0/5.0 stars **Reviewed by:** mahmud a. | python/Odoo developer , Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about G2 Marketing Solutions?** It was a unique and unexpected neutral experience that added to me a skill that I was seeking to acquire at a stage in my career as an application developer and tester. **What do you dislike about G2 Marketing Solutions?** I can't find what i need , alot of software ,pages is cluttered or confusing, making it difficult to navigate and find relevant information, take alot of time to load page, **What problems is G2 Marketing Solutions solving and how is that benefiting you?** it's solving the problem of finding reliable and trustworthy software solutions. They provide a platform where users can read and write reviews about various software products and services **Official Response from Rachel Bentley:** > Mahmud, Thank you for writing a review. My name is Rachel Bentley, I am the Senior Director of Product Management at G2. I am so concerned to hear about your trouble using G2.com. I recommend using our comparison pages or "my list" to compare software and prioritize the information that is important to you. If you have more specific feedback about the information you were trying to find that you could not, I would love to hear to help prioritize improvements. Thank you for your candor. Best, Rachel ### 18. Horrible and scam **Rating:** 0.0/5.0 stars **Reviewed by:** Crystal L. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about G2 Marketing Solutions?** Nothing - scam - they don't answer emails **What do you dislike about G2 Marketing Solutions?** I left a review they were doing for a company I was using. Promised a gift card, then was told there is not card. Have been emailing consistently to have it removed. No one reply's back. Scam **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Zero no benefit until they answer the emails **Official Response from Saumya Bagga:** > Hi Crystal, Thanks for reaching out. When our vendors run their own campaigns, they typically offer a limited number of gift cards, which should have been noted in the original offer email. Unfortunately, your review was not one of the first we received, and was not eligible for a gift card. That being said, we appreciate your review, and we know that your opinion means a lot to the vendor you’ve reviewed, too. We have sent you a gift card to your email as thanks for your time. Please let us know if you don't see it within 24 hours. ### 19. Not trustworthy **Rating:** 0.0/5.0 stars **Reviewed by:** Shyamal M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about G2 Marketing Solutions?** No comments, initially everything were going smooth then all of a sudden reviews were getting rejected **What do you dislike about G2 Marketing Solutions?** Unknown reasons for the rejections of reviews **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Deciding the tools that is required for the implementation in CRM and Operations **Official Response from Rachel Bentley:** > Hi Shyamal, Thank you for taking the time to write a review. My name is Rachel Bentley I am a Senior Director of Product Management here at G2. I'm so concerned to hear about your trouble with reviews being rejected. I have attached a helpful article that may help you understand more. We strive for authenticity here at G2 to ensure we deliver content people can trust, resulting in a very diligent moderation process. I hope this information finds you well. Best, Rachel ### 20. UNRELIABLE INFORMATION **Rating:** 0.0/5.0 stars **Reviewed by:** DANIEL O. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about G2 Marketing Solutions?** It's platform makes it easy to send out reviews **What do you dislike about G2 Marketing Solutions?** The system that rates your score doesn't make sense to the user...you can get multiple great reviews yet the score doesn't move and no one has been able to tell me what goes into the score and how it's weighted **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Nothing at this moment **Official Response from Rachel Bentley:** > Hi Daniel, Thank you for taking the time to write a review. My name is Rachel Bentley, I am a Senior Director of Product Management at G2. I am so concerned to hear about your experience regarding our algorithm. I have attached an article about the scoring methodology. If this does not give you the context you're looking for, we are always open and happy to connect! I apologize for any frustration you have experienced and would love to learn more to support you and your goals. Best, Rachel ### 21. Poor quality data and lack of support **Rating:** 0.5/5.0 stars **Reviewed by:** Chris E. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about G2 Marketing Solutions?** The reviews aspect of G2 is quite good. It is a useful way to gain feedback for our Customer Success Team, although an internal, more affordable system would likely suffice. **What do you dislike about G2 Marketing Solutions?** The intent data is often incorrect or irrelevant. There seems to be a number of issues with the platform over the past several months where the dashboard doesn't work properly and provides inconsistent data. The dashboard often ignores our ICP/Vertical settings and provides data on irrelevant companies. This causes issues with our ABM strategy. G2's Customer Success/Relationship Team are unhelpful and have litle to no understanding of their own platform. They often make promises to follow up on our issues but never do. Recently our Customer Success and Relationship Managers dumped us and passed us on to a new Manager who has not taken any time to work with us. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** It is really only helping us generate Customer reviews, which is nice but not for the hefty fee that comes with G2. The marketing/intent side of the platform does not work correctly, and there is little to no help in resolving these problems. **Official Response from Rachel Morris:** > Hi Chris, Thanks so much for your feedback. I lead Product Management at G2 and value your feedback. I'd love to connect with you to learn more about your experience with our intent data and hear more feedback to have an opportunity to address. If you are interested, Simone who is your Customer Success Manager can connect us to set up a call. ### 22. The Moderation team is a joke and G2 doesn't provide the gift cards. **Rating:** 0.0/5.0 stars **Reviewed by:** Jorge C. | Support Engineer, Outsourcing/Offshoring, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about G2 Marketing Solutions?** It is easy to browse any app on G2. There are questions easy to fill out, and G2 helps provide a comparison of apps so you can try to make up your decision of which app to use. **What do you dislike about G2 Marketing Solutions?** I don't particularly appreciate that the moderation team doesn't even tell me what has been wrong with my submitted reviews. I am not pleased so far with G2. I want to receive feedback on those reviews so I can try to fix what was wrong, and you can honor the gift cards for those reviews. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** It has solved the ability to compare apps and search for reviews of different clients to understand if the app I'm going to use will be good for the business. That is the only thing I'm benefiting from G2. **Official Response from Saumya Bagga:** > Hi Jorge! Thank you for writing this review. We love user feedback and take our reviews very seriously to help provide customer support and to make improvements to our products. We have a dedicated moderation team that ensures that our reviews are authentic but we also moderate reviews to verify the user and for completeness. We would be happy to look into your past reviews to provide more information on the rejection reason. If you are still in need of assistance, please open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new ### 23. Reviews are solicited and paid for **Rating:** 1.0/5.0 stars **Reviewed by:** Max P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about G2 Marketing Solutions?** Lists lots of different software and the principle is great. Actually collecting honest reviews and comparing software is lacking. **What do you dislike about G2 Marketing Solutions?** The way that reviews are solicited and managed does not instill trust. They offer a gift card for writing a review and then a few days later say "sorry you weren't quick enough with your review so you don't get a gift card, but you can edit your review here..." all just a bit yelp-ish (sketchy) **What problems is G2 Marketing Solutions solving and how is that benefiting you?** None **Official Response from Saumya Bagga:** > Hi Max, G2 gathers and publishes unbiased user reviews of B2B software, hardware, and services to help professionals objectively assess what is best for their business. Our mission is to provide the insights business professionals need to gain confidence in their buying decisions and become more successful in their jobs. That being said, I just took a look and the gift card for your Jasper review was already marked as sent on our end. And I have also resent the gift card link, you should be able to find it in your email. ### 24. Questions didn't help what I was reviewing! **Rating:** 1.0/5.0 stars **Reviewed by:** Kristi J. | Quality, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2023 **What do you like best about G2 Marketing Solutions?** Note much. Made me log in-YUCK. Questions-hope the company paying knows what they can gleam! **What do you dislike about G2 Marketing Solutions?** Log in, irrelevant questions, same question (I think) was where did I work, couldn't even define my area (no other to select, so I guess we just do medical devices - which we don't!!!!!!!) **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Not sure, because the login and quality of questions did NOT convey value add or ability to statistically analyze. Even the following required questions will BE GARBAGE BECAUSE I CAN'T SUBMIT MY NEGATIVE REVIEW WITHOUT COMPLETING THESE 'REQUIRED' (NOT RELEVANT) QUESTIONS. Ugh, what is your business model. **Official Response from Rachel Bentley:** > Hi Kristi, My name is Rachel and I am the Senior Director of Product Management at G2. I'm so concerned to hear about your negative experience submitting a review. We strive for authenticity, which is why we require log-in and why some of the questions are required. I apologize that the options for defining your area were not available. I'm attaching a help article that outlines our requirements for reviews, as well as an option to open a ticket. I'd love to hear more about your experience to learn how we can improve. Best, Rachel ### 25. Used to be a great platform to share your software reviews **Rating:** 0.0/5.0 stars **Reviewed by:** amit d. | Account Executive- Salesforce/Pega/Appian, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about G2 Marketing Solutions?** Best thing I like about this site is that it won't respond to your queries. **What do you dislike about G2 Marketing Solutions?** Poor support, no reasoning for disapproval of a review. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Monetary benefits. Not sure of this currently. **Official Response from Rachel Bentley:** > Hi Amit, Thank you for writing a review on G2.com. My name is Rachel Bentley, I am Senior Director of Product Management here at G2. I am so sorry to hear about your negative experience. I have attached an article about why your review may have been rejected. If this does not help, our support team would love to help! Click the purple button on the top right corner of the article I have linked here to submit a case. I hope this helps! Best, Rachel ### 26. Every time I review - I'm told to submit identity documents, just not worth it **Rating:** 0.0/5.0 stars **Reviewed by:** Phillip C. | Partner / Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about G2 Marketing Solutions?** I like what they have to provide as far as software reviews.... **What do you dislike about G2 Marketing Solutions?** Leaving a review ... I just won't do it again. The loopholes to go through to just verify identity. The documents requested I wouldn't even provide to someone I knew much less some faceless user generated content website. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** It provides good information to users when researching applications **Official Response from Rachel Bentley:** > Hi Phillip, Thank you for taking the time to write a review. My name is Rachel Bentley, I am a Senior Director of Product Management here at G2. I'm so sorry to hear about your review experience! When you talk about the loopholes, are you referencing the screenshots we request to identify that you're a current user? Or was there something else that did not find you well? Any feedback is appreciated, we want to improve. Thank you, Rachel ### 27. Liars, will not give you what they promise **Rating:** 0.0/5.0 stars **Reviewed by:** Joel D. | Co-Owner and Chief Creative Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about G2 Marketing Solutions?** No upside. They are liars and completely unhelpful. **What do you dislike about G2 Marketing Solutions?** They said they will pay for a review and then they renege on the deal after you write it. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** It's not solving any problems, just making things worse. **Official Response from Rachel Bentley:** > Hi Joel, Thank you for taking the time to review G2. My name is Rachel, I am a senior director of Product here at G2. I apologize that you have had trouble receiving a gift card. Please keep in mind that it may take up to 3 full business days for your review to be moderated as our quality assurance team reads every review before publishing it to our site. If you have not yet received your gift card, please follow the link I have included in my response, and in the right-hand corner click the button that says "open a ticket." Best, Rachel ### 28. Rude staff with No Care in your Brand Reputation Whatsoever! DO NOT LIST YOUR COMPANY ON HERE! **Rating:** 0.0/5.0 stars **Reviewed by:** Charles N. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about G2 Marketing Solutions?** Nothing at all, the whole thing is a complete sham and I am shocked how they are so well known and well used with such poor company policies and rude staff! **What do you dislike about G2 Marketing Solutions?** Their platform is built on the reviews from one peer to another. However, they do NOT check the validity of the "Review" before allowing the reviewer to post publicly on that companys page. So basically as a lister you are setting yourself up for Suicide. It's impossible to be able to mitigate or prevent any negative reviewers when competitive companies wanted to damage your brand, or random online attackers, can do so at ease, without any form of evidence. I spoke with their customer support and look at their T&C's and they only require "business email' or a "linkedin login". It doesn't take too long to be able to create one of those, and once you log in and submit your review, you can do so "anonymously"!! IF a real client was giving a valid review, they wouldn't be unwilling to share their name for this. Not only this but if you "report a review" as the lister on their platform, they take 4-6 business days to look into it, and when asked how they review, they look a number of variants, but the main one is if it looks like a real account, or a real statement and they in rare cases just ask the reviewer to share some sort of email , which could be one that just has the company email in, so the reviewer could email the main company email and screenshot that as they don't view the contents of the email or the contents of the case like any trusted company do in situations of a dispute. So as a Company you are setting yourself up for Huge Risk, Company Suicide and Permanent Brand damage. If you think for example how many people get driven to their website, by you listing your business on there, how many website visitors if they see this damage, how many potential customers you are losing, and how many of them are talking to other people by word of mouth negatively not to use your service based on illegimitate reviews. It only takes 1 or 2, to do irrevocal damage to your brand reputation. What makes it worse, they Don't care either, Their obviously an A-round funded company, who have got some funding from somewhere, have a team of average customer support reps, who login and log out and have no real care about your company at all. I made a desperate attempt to report this, and the customer support was unbelievably rude and sarcastic, claiming as the company was lieing and the reviewer was valid, before they even looked into it. Then I explained how serious this was, and they took over a week to look into two Unreliable completely made up Reviews, and now they refuse to remove them, so I warn all people thinking of using this platform DO NOT. Especially if you get coherced into using their Paid ADs, more traffic will be driven to your webpage, more money for them, and more risk for you. It also could lead to your competitors doing better, as they will naturally after clicking on your page will review a similar company, so you're paying for more loss revenue and boosting the profits of another similar company. Their cons do not work with this company. Use trust pilot. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** None your team can't help me. **Official Response from Marty Duffy:** > Hi Charles- My name is Marty Duffy, and I'm the VP of Product R&D Operations here at G2. Thank you for your review and feedback. I am sorry to hear about your experience. I'd like to take this opportunity to share some details on the areas of your concerns. We have a dedicated Review QA team that is responsible for moderation of all of our reviews. The team has defined internal standard operating procedures to prevent biased reviews from competitors and employees of a product or service. They review both the user and the content of the reviews being posted. While we require users to sign in with valid business email or a LinkedIn profile to submit reviews, our moderation process is designed to validate the authenticity of a user and their review through various other data points we collect based on our terms of use, which we take into account for a comprehensive decision when approving reviews. Our SLA on reaching back out to users on review concerns reported to us via "report a concern" feature on G2 site is 3 business days. There could be an understandable delay in case we need any additional information. The additional information we request is needed in order to validate reported concerns on the review and resolve based on the promptness of support from users with the requested information. G2 is an unbiased platform. We are committed to helping our customers and empowering them to generate and maintain authentic reviews from genuine users. We would be happy to assist you with any additional concerns you might have by sharing it with us at support@g2.com. I am sorry for your experience with our customer support, that is not an experience we want our customers or users to go through. Thank you again for taking your time to voice your concern and we will take the feedback into account as we always strive to learn and grow. ### 29. Good software to compare **Rating:** 0.0/5.0 stars **Reviewed by:** vishwajith n. | Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2022 **What do you like best about G2 Marketing Solutions?** Features that helps to compare before purchase **What do you dislike about G2 Marketing Solutions?** I could not able to redeem my voucher its showing access denied **What problems is G2 Marketing Solutions solving and how is that benefiting you?** If we visit g2 it helps in reviewing software so that before going to purchase we get to know its pros and cons **Official Response from Saumya Bagga:** > Hi Vishwajith, Thanks for reaching out. Please open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new We would like to send you the gift card redemption link and make sure you’re able to redeem your gift card without any hassle. ### 30. coundnt finish review **Rating:** 0.5/5.0 stars **Reviewed by:** Erika R. | Director, Third Party Contracts, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2022 **What do you like best about G2 Marketing Solutions?** I liked that the review, although wasnt up front about how long it would take was easy to follow **What do you dislike about G2 Marketing Solutions?** I do not like that you are not shown how long or in depth the review is, only after each question does it expand more questions. Also, the review quit at 90% and i could not complete the review, i tried to start over multiple times, with the same result at the same place in the questionairre. I even emailed the issue to the technical dept, zero response **What problems is G2 Marketing Solutions solving and how is that benefiting you?** none **Official Response from Saumya Bagga:** > Hi, Thanks for reaching out. Please open a ticket in our help center sharing the email you used to create your account. You can do so here: https://help.g2.com/hc/en-us/requests/new Apologies for the inconvenience caused to you! ### 31. Scam Website **Rating:** 0.5/5.0 stars **Reviewed by:** David K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2020 **What do you like best about G2 Marketing Solutions?** There is nothing to like. They need me to write what is good. Ok. How about the colors ? **What do you dislike about G2 Marketing Solutions?** They are total scams. They promote a 25$ Amazon gift card and do not give. Support are totally inept. Don't waste your time with these scammers. **Recommendations to others considering G2 Marketing Solutions:** Don't be swindled into giving reviews as they are liars **What problems is G2 Marketing Solutions solving and how is that benefiting you?** NONE. HOW TO WASTE TIME. ### 32. Spamming my email **Rating:** 0.0/5.0 stars **Reviewed by:** Autumn K. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2022 **What do you like best about G2 Marketing Solutions?** The survey I was asked to complete was simple **What do you dislike about G2 Marketing Solutions?** Ever since I filled out a survey for one of my service providers I am being spam emailed to complete other surveys. I don't want to be bothered on my work email address or personal with survey requests just because I filled out 1 for my company that I work with. Very unprofessional. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** None Stop emailing me! If I want my email to be full I should have you as a contact! **Official Response from Clara Flaherty:** > Thanks for reaching out and for sharing this feedback. We put “unsubscribe” links at the bottom of all of our emails to you can curate when you hear from us. That being said, we have gone ahead and unsubscribed you from all further communications. We appreciate you taking the time to leave a review. ### 33. Rewards not received **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2022 **What do you like best about G2 Marketing Solutions?** I like the ability to provide feedback on products that I use and reading others' feedback when making a decision. **What do you dislike about G2 Marketing Solutions?** I have done two surveys, one in Sept and one about 3 weeks ago. Was told I would receive a gift card for both and never received either. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** I get to see real users review products that I am interested in purchasing. **Official Response from Saumya Bagga:** > Hi, Thanks for reaching out and for sharing this concern. It looks like that was an error on our part. We have since sent the gift cards and you should be able to find them in your email. Thanks for taking the time to leave a review! ### 34. it was a great experience using g2 **Rating:** 1.0/5.0 stars **Reviewed by:** Okan . | Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2022 **What do you like best about G2 Marketing Solutions?** it was a great experience using g2 because it works stable and i trusted its promotions **What do you dislike about G2 Marketing Solutions?** more option is required and also when i select my discount which was 22 euro i could not select it for some campaign **What problems is G2 Marketing Solutions solving and how is that benefiting you?** no problem at all that i faced at g2.com ### 35. It is a pain doing the "Select the boat/train/etc" **Rating:** 1.0/5.0 stars **Reviewed by:** Oscar E. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about G2 Marketing Solutions?** Many softwares are listed from different fields **What do you dislike about G2 Marketing Solutions?** Hard to go to the home page and loggin in is a pain **What problems is G2 Marketing Solutions solving and how is that benefiting you?** It is a pain having to validate that you are a person each time **Official Response from Rachel Bentley:** > Hi Oscar, thank you for the review! We are so sorry for your poor experience logging in. We have invested in improving our login process to better serve you and will continue to make improvements. ### 36. Terrible and Unresponsive Service **Rating:** 0.5/5.0 stars **Reviewed by:** Lorenzo P. | Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about G2 Marketing Solutions?** Nothing! Because I can't get any of my priorities to work first on their site so why am I even bothering to look at other things. **What do you dislike about G2 Marketing Solutions?** - The website is not intuitive and not structured to make it easy for users to find what they need. - Absolutely unresponsive. As a vendor, I have been trying to claim my company's profile, book a demo, see the reviews made of my company. I have been trying to contact them and they do not return any of my questions on their chatbot or their email. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** I haven't solved any of my problems and have seen 0 benefits. ### 37. There is no response from the Support Team. Pathetic Support **Rating:** 0.0/5.0 stars **Reviewed by:** Sai C. | Senior Consultant , Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2021 **What do you like best about G2 Marketing Solutions?** We raised many tickets and they don't respond for weeks together. We raised these tickets and have not heard from them. 108766 109205 108630 **What do you dislike about G2 Marketing Solutions?** G2.com does not have good support teams to respond to issues that we have. **Recommendations to others considering G2 Marketing Solutions:** Please improve your Support team . We raised many tickets and they don't respond for weeks together. We raised these tickets and have not heard from them. 108766 109205 108630 **What problems is G2 Marketing Solutions solving and how is that benefiting you?** I got the wrong Gift Card and they are not responding to my tickets. My friends submitted reviews with appropriate screenshots and just rejected the review stating that they could not verify the usage professionally ### 38. G2 doesn't actually fulfill rewards and has awful support **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2020 **What do you like best about G2 Marketing Solutions?** It's theoretically nice to help you make decisions about software products you're looking at. **What do you dislike about G2 Marketing Solutions?** The fact that well over two months ago I wrote a review, then got my email for my reward, which doesn't work, and their support basically just kept telling me to try again then stopped responding. Also that every time I log in to check, they email me again to encourage me to review them. **Recommendations to others considering G2 Marketing Solutions:** Don't. I mean, if you're using it to look at reviews, sure. If you're using it because they offered you an incentive, don't. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** It's helped when I've wanted to see how support will be for a product and to proactively know about potential pitfalls. ### 39. Not happy **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about G2 Marketing Solutions?** Good interface. Easy to enter answers to questions. **What do you dislike about G2 Marketing Solutions?** When I log on, there is no record of the review I submitted and every time I try to find my promised gift card, I receive a message saying "Access Denied". **What problems is G2 Marketing Solutions solving and how is that benefiting you?** None. I joined to leave a review for a company that I have worked with for years (Cerego) at their request. ### 40. The worst possible user experience - had to threaten them and their client with a law suit **Rating:** 0.0/5.0 stars **Reviewed by:** Oliver B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2020 **What do you like best about G2 Marketing Solutions?** There is actually nothing - like ZERO - I did like about this company. Try to avoid them at all cost. **What do you dislike about G2 Marketing Solutions?** Actually everything. The whole service seems shady at best. I got "invited" to review some software we are using. Did so and invested quite some time and pictures - generated content for the platform. Got told I will receive feedback (and a voucher of sorts) when my review will be published. I scored "your review is very good, ticks all the boxes" or some crap during completion ... then later (days later) I got an email telling me it was not good enough for getting any reward. So they promised sth for UGC while never having the intention to actually compensate the user for it. That is how I perceive it. So I had to threaten them to take down my content as they willingly violated our contract. I even had to reach out to their client because G2 was - let us say unresponsive at best. The client was very disappointed in turn and took matters in their hands. Finally (after more than a week) the issue has been partly resolved and I got a voucher - but no apology or a single word of explanation. Client will most likely not continue to use G2. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** None. They don't solve problems for me, they generated them. ### 41. Want support from G2 Crowd? Good luck. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about G2 Marketing Solutions?** I don't like anything about a software company that doesn't focus/prioritize supporting it's client base. **What do you dislike about G2 Marketing Solutions?** Aside from over-promising on leads and business visibility, G2 crowd also has the propensity to spam the heck out of you asking for reviews in terms of gift cards.. and then they give you NOTHING. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** We ended up canceling. G2 crowd was providing us almost zero value add. ### 42. Review of submission process is a bit unclear **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2021 **What do you like best about G2 Marketing Solutions?** Nice tool to compare different companies and products **What do you dislike about G2 Marketing Solutions?** The review of the submission process is a bit unclear. Some of the submissions seem unverified. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** N/A ### 43. Ironic **Rating:** 0.0/5.0 stars **Reviewed by:** Steve G. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2021 **What do you like best about G2 Marketing Solutions?** As a seller, so far it's of no use at all. Impossible to actually use it, no humans involved to talk to, ne response on contact forms. **What do you dislike about G2 Marketing Solutions?** dislike the fact that nothing happens when you submit a profile. TrustRadius seems light years ahead of G2. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Hard to realise any benefits if not able to actually get on it. ### 44. G2 does not deliver **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about G2 Marketing Solutions?** Nothing much really, they have great promises. I'd like G2 better if they actually delivered on those promises. **What do you dislike about G2 Marketing Solutions?** The promises are not delivered on. No gift card as was promised. The service has been less than acceptable. I was supposed to get a gift card for a review, but despite an email that it would be available, I received nothing. I emailed G2 about this, but all I got was a lousy email asking what review I didn't get my reward for. Their employee couldn't be bothered to check himself. This was a week after I emailed them. Since then another 6 days have passed, but I still haven't heard back from their employee. It's almost funny that a review company like G2 doesn't know better when it comes to customer service. Also the website is buggy and confusing. **Recommendations to others considering G2 Marketing Solutions:** Please do yourself a favor and use a different website. If your looking for a giftcard, just ask your employer for a few more hours. At least that way you'll actually get the money. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Non, I was asked to write a review about G2 and had no other reason to visit this website. Now that I have I feel more frustrated and it's been a complete waste of my time. I guess you could argue that it solves the issues of being bored and not being sufficiently frustrated, but honestly, I'm still bored and I was plenty frustrated without G2 considering the times we live in currently. ### 45. Go back **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about G2 Marketing Solutions?** the progression bar at the top -- --------- **What do you dislike about G2 Marketing Solutions?** Everything else, it's a mix of many colors and symbols and constraints that make it very confusing and visually overwhelming. The cards are not nice either. Warnings before I get a chance to do anything. Poor UX overall. Poorly formulated questions. Useless information and bars on the side. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** None, was a user, even this question makes no sense. ### 46. Horrible Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Kevin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2020 **What do you like best about G2 Marketing Solutions?** I do not like anything about this site. I have been emailing them for over a week with no response. **What do you dislike about G2 Marketing Solutions?** They are incredible unresponsive. It was very difficult to find a support email to request assistance and even after emailing them for a week I have received one reply to clarify the issue and no response after that even with multiple follow up emails. **Recommendations to others considering G2 Marketing Solutions:** Find another site to use. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** I am not solving any problems. They have created problems. This is a very problematic site. ### 47. Went through an extensive review and cannot access my giftcard reward - constantly says "loading" **Rating:** 0.5/5.0 stars **Reviewed by:** Will P. | Recruitment Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2020 **What do you like best about G2 Marketing Solutions?** Nothing - I was put through question after question only to find that it was largely a waste of my time **What do you dislike about G2 Marketing Solutions?** Everything - I was put through question after question only to find that it was largely a waste of my time **What problems is G2 Marketing Solutions solving and how is that benefiting you?** None - I was put through question after question only to find that it was largely a waste of my time ### 48. This seems like a great platform... But I'm not convince it is legit. **Rating:** 0.0/5.0 stars **Reviewed by:** Elizabeth A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2020 **What do you like best about G2 Marketing Solutions?** It seems like a great platform to get advice on other tech services. **What do you dislike about G2 Marketing Solutions?** I'm not convince this is legit. I was enticed by a $25 gift card to write my first review (which was extremely lengthy and time consuming I might add), but when I received my $25 redemption code, it did not work. I responded to one of the many automated emails from G2 that my redemption code didn't work. They replied saying "if you're still having issues you can reply here." So I did, and the email bounced back saying the email address was invalid. I'm not sure the cause for all of this, but I won't be writing any more reviews and I will be redacting my membership. Not a great customer experience. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Nothing so far. ### 49. Difficult Painful Process **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2020 **What do you like best about G2 Marketing Solutions?** not very much actually. Any review platform that makes you jump through as many hoopes as these guys is not going to be successful. People simply won't fill them out. **What do you dislike about G2 Marketing Solutions?** The extremely long format. I dont mind giving someone a 50-75 word review and maybe 2 or 3 multiple choice questions. But in 2020, you are not going to get very good success at getting people to fill out reviews that you have to create an account, and go through endless fields and questions. It took me 30 stinking minutes to review a company I really liked and wanted to give a poitive review for. If it had not been for the fact I wanted to specifically give back to that company with a positive review, i would NEVER have endured the ridiculous hoop jumping to create the review. To top it all off, G2 rejected my review saying they couldnt verify my use of the account! Ridiculous. After I literally spent 30 min answering every imaginable question!! **Recommendations to others considering G2 Marketing Solutions:** forget it. Go after something like GatherUP. They're actually easy to use **What problems is G2 Marketing Solutions solving and how is that benefiting you?** none ### 50. Wouldn't recommend it is a waist of time **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2020 **What do you like best about G2 Marketing Solutions?** Nothing, I wasted my time giving you mine feedback **What do you dislike about G2 Marketing Solutions?** You promising reword which I can't access **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Nothing got resolved, I contacted support a couple of times by email, but no relay a poet of sending another survey ## G2 Marketing Solutions Discussions - [Are you satisfied with G2's Customer Support?](https://www.g2.com/discussions/are-you-satisfied-with-g2-s-customer-support) - 4 comments, 11 upvotes - [Anyone else having trouble posting?](https://www.g2.com/discussions/mais-alguem-com-problemas-para-postagem) - 8 comments, 9 upvotes - [Will G2.com stop collecting reviews soon?](https://www.g2.com/discussions/will-g2-com-stop-collecting-reviews-soon) - 1 comment, 9 upvotes - [How can I list my product and company on G2?](https://www.g2.com/discussions/how-can-i-list-my-product-and-company-on-g2) - 3 comments, 9 upvotes - [Is g2 com legit?](https://www.g2.com/discussions/is-g2-com-legit) - 23 comments, 9 upvotes - [View G2 Marketing Solutions pricing details and edition comparison](https://www.g2.com/products/g2/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+08%3A41%3A40+-0500&secure%5Bsession_id%5D=a930d373-c5c9-42f3-a1a5-9b8d083750f2&secure%5Btoken%5D=a9d3603567313f9aa779443e72f8e018ccb65e77807e0b10607b2c63a038b593&format=llm_user) ## G2 Marketing Solutions Integrations - [6sense Revenue Marketing](https://www.g2.com/products/6sense-revenue-marketing/reviews) - [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [AppDirect](https://www.g2.com/products/appdirect/reviews) - [Arcade](https://www.g2.com/products/arcade-software-arcade/reviews) - [Awstats](https://www.g2.com/products/awstats/reviews) - [Base](https://www.g2.com/products/brale-base/reviews) - [CDW](https://www.g2.com/products/cdw-cdw/reviews) - [Chameleon](https://www.g2.com/products/chameleon/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Consensus](https://www.g2.com/products/consensus/reviews) - [Crayon](https://www.g2.com/products/crayon-crayon/reviews) - [Crunchbase](https://www.g2.com/products/crunchbase/reviews) - [Deeto](https://www.g2.com/products/deeto/reviews) - [Delighted](https://www.g2.com/products/delighted/reviews) - [Demostack](https://www.g2.com/products/demostack-demostack/reviews) - [Dreamdata](https://www.g2.com/products/dreamdata/reviews) - [Enterpret](https://www.g2.com/products/enterpret-inc-enterpret/reviews) - [Factors.AI](https://www.g2.com/products/factors-ai/reviews) - [Foundry ABM](https://www.g2.com/products/foundry-abm/reviews) - [Fresh Marketer](https://www.g2.com/products/fresh-marketer/reviews) - [G2 Data Solutions](https://www.g2.com/products/g2-data-solutions/reviews) - [Glassdoor](https://www.g2.com/products/glassdoor/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - [Guideflow](https://www.g2.com/products/guideflow-2023-08-01/reviews) - [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) - [HockeyStack](https://www.g2.com/products/hockeystack/reviews) - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) - [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) - [Instapage](https://www.g2.com/products/instapage/reviews) - [Klue](https://www.g2.com/products/klue/reviews) - [LeanData](https://www.g2.com/products/leandata/reviews) - [LinkedIn Marketing Solutions](https://www.g2.com/products/linkedin-marketing-solutions/reviews) - [LinkedIn Premium](https://www.g2.com/products/linkedin-premium/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - [Metadata.io](https://www.g2.com/products/metadata-io/reviews) - [Microsoft](https://www.g2.com/products/microsoft-2025-10-29/reviews) - [Navattic](https://www.g2.com/products/navattic/reviews) - [N.Rich](https://www.g2.com/products/n-rich/reviews) - [Oracle Java Cloud Service](https://www.g2.com/products/oracle-java-cloud-service/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [PathFactory](https://www.g2.com/products/pathfactory-pathfactory/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Profound](https://www.g2.com/products/profound/reviews) - [Ramp](https://www.g2.com/products/ramp/reviews) - [Reprise](https://www.g2.com/products/reprise-demos/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [SafeBase](https://www.g2.com/products/safebase/reviews) - [Saleo](https://www.g2.com/products/saleo/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesforce Partner Cloud (formerly Salesforce PRM)](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Sendoso](https://www.g2.com/products/sendoso/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Sprinklr Insights](https://www.g2.com/products/sprinklr-insights/reviews) - [Storylane](https://www.g2.com/products/storylane/reviews) - [Supademo](https://www.g2.com/products/supademo/reviews) - [TestBox](https://www.g2.com/products/testbox/reviews) - [Uberflip a PathFactory Company](https://www.g2.com/products/uberflip-a-pathfactory-company/reviews) - [Universal SSIS Components by Devart](https://www.g2.com/products/devart-universal-ssis-components-by-devart/reviews) - [UserEvidence](https://www.g2.com/products/userevidence-userevidence/reviews) - [Walnut](https://www.g2.com/products/walnut/reviews) - [Whistic](https://www.g2.com/products/whistic/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zluri](https://www.g2.com/products/zluri/reviews) - [Zylo](https://www.g2.com/products/humanik-zylo/reviews) ## G2 Marketing Solutions Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Feedback Management** - Feedback Management **Document Management** - Document Management **Reporting/Analytics** - Reporting/Analytics **Security & Compliance** - Security & Compliance **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Personalized Outreach** - Personalized Outreach **Conversational AI** - Conversational AI **Dynamic Modeling** - Dynamic Modeling **CRM Integration** - CRM Integration **Agent Customization** - Agent Customization **Omnichannel Outreach** - Omnichannel Outreach **Follow-Up Scheduling** - Follow-Up Scheduling **Lead Generation** - Lead Generation **Inquiry Routing** - Inquiry Routing **Multi-Channel Campaigns** - Multi-Channel Campaigns **Independent Decision Making** - Independent Decision Making **Outreach Performance Analytics** - Outreach Performance Analytics **Customer Interaction Automation** - Customer Interaction Automation **Problem Solving** - Problem Solving **Task Automation** - Task Automation **Prospect Prioritization** - Prospect Prioritization **Real-time Conversations** - Real-time Conversations **Sales Follow-Up** - Sales Follow-Up **Data Enrichment** - Data Enrichment **Lead Qualification** - Lead Qualification **Sales Automation** - Sales Automation **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Data Availability** - Contact Data Availability - Account Data Availability - Offline Data - Real-Time Data - Intent Data **Review Platform** - Review Search - Review Platform - Product Content - Research Reports - Category and Product Taxonomy **B2B Services Reviews** - Category Taxonomy - Review Search - Review Submission - Localization - Service Provider Profiles **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Data** - Reliability - Data Security **Customization - AI Agent Builders** - API Security - Data Security - Authentication **Automation** - Sales Follow-Up - Feedback Collection - Document Processing - Lead Generation - Customer Interaction Automation **Study Creation & Design - Conversational AI Survey Platforms** - AI-Powered Question Generation - Research Objective Optimization - Cross-Platform Study Design - Multi-Modal Study Templates - Adaptive Survey Logic **Agentic AI - Native Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis - Competitive Analysis **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Platform Additional Functionality** - Third-Party Integrations - Topic Customization - Natural Language Processing (NLP) - Alerts - Real-time Intent **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Segment Trending** - Web - Social - Benchmarks - Finance **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Feedback Management - Customizability - Multi-Channel Management - Communication Management - Workflow Management - Email Management - Knowledge Base Management **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation - Multimedia Support - Multi-Modal Input Support **Autonomy** - Problem Solving - Task Execution - Adaptive Responses - Independent Decision Making **Participant Management & Recruitment - Conversational AI Survey Platforms** - Incentive Automation - Intelligent Screener Management - Global Participant Access - Automated Panel Recruitment **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Analysis** - Custom Dashboards - Reports - Integrations **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Outbound Sales** - Follow-Up Scheduling - Prospect Prioritization - Multichannel Campaign Execution - Personalized Outreach - Outreach Performance Analytics **Data Collection & Interview Moderation - Conversational AI Survey Platforms** - Embed and present various media types including images, videos, prototypes, or websites for participant evaluation - AI Interview Moderation - Create natural conversation flows that feel like human interactions rather than traditional form-based surveys **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Event Triggered Actions - Lead Generation - Lead Notifications - Generative AI - Lead Capture - Reporting/Analytics - API - Customer Journey Mapping - Real-Time Reporting - Lead Qualification - Multi-Channel Attribution - Customer Segmentation - Database Support - Summary Reports - Prioritization - Pipeline Management - Customizable Reports - Conversion Rate Optimization - Customer Database - Search/Filter - Activity Tracking - Trend Analysis - Lead Management - Performance Metrics - Content Marketing - Reporting & Statistics - B2B Lead Generation - Real-Time Updates - AI Copilot - Web Traffic Reporting - Data Import/Export - Customer Activity Tracking - Behavior Tracking - Competitive Analysis - Predictive Analytics - Contact Database - Sales Management - Activity Dashboard - Built-In Database - Real-Time Notifications - CRM - Contact Management - Real-Time Analytics - Data Visualization - Lead Nurturing - Sales Trend Analysis - Pipeline Reports - Customer Profiles **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Sales Analysis** - ROI Forecasting - Sales Forecasting **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Content Generation** - Creativity - Content Accuracy **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration - Third-Party Integrations **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - Version Control - Scalability - Personalization - Data Extraction - Webhooks - API - Natural Language Processing - Fallback Handling - Drag & Drop - Multiple LLM Models - Built-in AI Assistant - Automated Testing - Data Governance - Collaboration Tools - Pre-built Templates - Agent Design Tools - Deep Learning - Model Training - Analytics - Single Sign On - Debugging - Deployment Management - Proactive Error Detection **In-House Management** - Employee Performance - Team Workflow **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making - AI/Machine Learning **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking **Inbound Sales** - Data Enrichment - Inquiry Routing - Feedback Collection - Real-Time Engagement - Lead Qualification **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls **Additional Functionality** - Autoresponders - Configurable Workflow - Natural Language Processing - Customizable Branding - Sentiment Analysis - Real-Time Analytics - Pre-Configured Bot - Activity Dashboard - Live Chat - Real-Time Monitoring - Code-free Development - Reporting & Statistics - Speech Recognition - Drag & Drop - Reporting/Analytics - Generative AI - Customer Service Analytics - Chatbot - Intent Recognition - Lead Capture - Multi-Channel Communication - Search/Filter - Visual Analytics - AI Copilot - Chat/Messaging - CRM - Chat Transcript - Performance Metrics - Contextual Guidance - Natural Language Search - Monitoring - Speech Synthesis - Real-Time Notifications - Customer Database - API - For Developers - Customer Segmentation - Alerts/Escalation - Engagement Tracking ## Top G2 Marketing Solutions Alternatives - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,369 reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - 4.5/5.0 (8,874 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,301 reviews)