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Compare Capterra and G2 Profile and Reviews 
Featured Products
At a Glance
Market Segments
Small-Business (53.5% of reviews)
Small-Business (48.7% of reviews)
Entry-Level Pricing
No pricing available
Free Per Year
Capterra
Star Rating
(138)3.8 out of 5
Market Segments
Small-Business (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CapterraG2 Profile and Reviews
Star Rating
(4,191)4.7 out of 5
Market Segments
Small-Business (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that the platform excels in providing a reliable and honest resource for software feedback, with many users appreciating its transparency and the credibility of the reviews. This trust helps businesses attract new prospects and gain insights into customer needs.
- Users say that Capterra offers a user-friendly experience for browsing and comparing software solutions, making it easy for potential buyers to discover options without any cost. This accessibility is a significant advantage for those in the early stages of their software research.
- Reviewers mention that G2 Profile and Reviews stands out with its high ratings in quality and satisfaction metrics, reflecting a strong overall user experience. The platform's features allow companies to showcase authentic customer feedback effectively, which is crucial for building trust with prospective buyers.
- According to verified reviews, Capterra is recognized for its comprehensive platform that helps B2B SaaS companies be discovered in specific software categories. However, some users feel that it lacks the depth of feedback and engagement found on G2, which may limit its effectiveness for detailed decision-making.
- G2 reviewers highlight the platform's quick implementation process, with many praising the intuitive onboarding wizard that simplifies the setup experience. This ease of use is a significant factor for businesses looking to get started quickly and efficiently.
- Users express concerns about Capterra's lower ratings in support quality and overall satisfaction compared to G2. While Capterra provides a good starting point for software discovery, the feedback suggests that users may not receive the same level of ongoing support and engagement as they would with G2.
Pricing
Entry-Level Pricing
Capterra
No pricing availableG2 Profile and Reviews
Free
Free
Per Year
Be discovered by millions of software buyers. Claim your profile, collect reviews, and share customer love.
- 3 Users
- Basic Profile
- Standard Seller Page
Free Trial
Capterra
No trial information availableG2 Profile and Reviews
Free Trial is available
Ratings
Meets Requirements
8.0
98
9.3
2,203
Ease of Use
8.5
100
9.3
2,278
Ease of Setup
7.7
32
9.2
529
Ease of Admin
7.5
24
9.0
382
Quality of Support
7.5
95
9.2
1,929
Has the product been a good partner in doing business?
6.4
22
9.1
485
Product Direction (% positive)
6.7
95
8.8
2,077
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Review Platform
8.9
51
9.3
1294
8.7
48
9.3
1322
8.5
48
9.2
1286
8.3
46
9.1
1192
8.6
49
9.1
1170
B2B Services Reviews
Not enough data
9.0
750
Not enough data
9.3
860
Not enough data
9.3
901
Not enough data
9.0
770
Not enough data
9.2
802
Agentic AI - Anti Money Laundering
Not enough data
8.9
33
Not enough data
8.8
32
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
Not enough data
8.8
12
Not enough data
8.6
12
Not enough data
8.7
14
Not enough data
8.8
12
Not enough data
8.6
11
Segment Trending
Not enough data
8.7
13
Not enough data
8.3
13
Not enough data
8.4
19
Not enough data
8.6
12
Analysis
Not enough data
9.0
12
Not enough data
7.9
12
Not enough data
8.3
12
Platform
Not enough data
8.7
15
Not enough data
8.6
13
Not enough data
8.6
12
Not enough data
9.0
12
Not enough data
8.9
15
Not enough data
8.7
13
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.5
9
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.3
6
Survey Customization
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
9.0
7
Survey Insights
Not enough data
9.2
8
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
8.8
11
Functionality - AI Agent Builders
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
9.1
11
Data and Analytics - AI Agent Builders
Not enough data
8.8
11
Not enough data
8.5
11
Not enough data
8.3
11
Integration - AI Agent Builders
Not enough data
8.8
11
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
8.8
11
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Study Creation & Design - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Management & Recruitment - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection & Interview Moderation - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.4
32
Not enough data
9.2
14
Not enough data
8.6
6
Reporting
Not enough data
8.0
5
Not enough data
9.6
15
Not enough data
9.2
12
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Capterra and G2 Profile and Reviews are categorized as Technology Review Platforms
Unique Categories
Capterra has no unique categories
G2 Profile and Reviews is categorized as B2B Services Review Platforms, Technology Research Services, AI Agent Builders, AI Chatbots, AI Sales Assistant, AI SDRs, Chatbots, Conversational AI Survey Platforms, Survey, Market Intelligence, and Online Reputation Management
Reviews
Reviewers' Company Size
Capterra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
G2 Profile and Reviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.6%
Information Technology and Services
9.3%
Marketing and Advertising
6.2%
Internet
4.7%
Accounting
3.9%
Other
57.4%
Information Technology and Services
16.5%
Computer Software
13.8%
Marketing and Advertising
5.6%
Financial Services
3.2%
Education Management
3.2%
Other
57.6%
Alternatives
Discussions
Do you agree with me that it is not suitable as a platform to express your review of any application?
2 Comments
ا
I definitely feel it's just a waste of time not to secure additional incomeRead more
What is g2 software?
20 Comments
FA
For me, it is a place to look for new software tools that help me work remotely. a most reliable software marketplace with tons of software listed.Read more
How do i make money doing reviews
13 Comments
JS
There are several betting sites that have hit the industry and if you are an avid sports lover, then you know it is important to have a presence in this...Read more
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