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At a Glance
Capterra
Capterra
Star Rating
(135)3.8 out of 5
Market Segments
Small-Business (53.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Capterra
G2 Profile and Reviews
G2 Profile and Reviews
Star Rating
(4,137)4.7 out of 5
Market Segments
Small-Business (48.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Per Year
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report a significantly higher level of overall satisfaction with G2 Profile and Reviews, highlighting its user-friendly interface and the ability to easily explore trending software and their features. Users appreciate the quality of questions that help them understand applications better, making it a go-to resource for informed decision-making.
  • Users say that G2 Profile and Reviews excels in providing a wealth of recent feedback, with 57 reviews in the last 90 days compared to just 3 for Capterra. This indicates a more active user community, which can lead to more reliable and up-to-date insights for potential buyers.
  • Reviewers mention that G2 Profile and Reviews offers a smoother implementation process, with intuitive onboarding that allows users to navigate the platform without needing external help. In contrast, Capterra users have noted some challenges with setup, which can hinder the initial experience.
  • According to verified reviews, G2 Profile and Reviews shines in the quality of support it provides, with users rating it highly for responsiveness and helpfulness. Capterra, while appreciated for its straightforward layout, has received lower ratings in support quality, suggesting that users may face challenges when seeking assistance.
  • Users appreciate the detailed user feedback on Capterra, which makes it easy to compare software solutions. However, G2 Profile and Reviews takes this a step further by offering a more comprehensive view of software performance, with higher ratings in areas like meeting user requirements and ease of use.
  • Reviewers highlight that G2 Profile and Reviews provides a more engaging experience with its rich content and research reports, which help users make informed choices. While Capterra is recognized for its ease of navigation, it lacks the depth of insights that G2 offers, potentially leaving users wanting more detailed information.
Pricing
Entry-Level Pricing
Capterra
No pricing available
G2 Profile and Reviews
Free
Free
Per Year
Browse all 4 pricing plans
Free Trial
Capterra
No trial information available
G2 Profile and Reviews
Free Trial is available
Ratings
Meets Requirements
8.0
97
9.3
2,189
Ease of Use
8.5
98
9.3
2,246
Ease of Setup
7.6
30
9.2
516
Ease of Admin
7.5
24
9.0
374
Quality of Support
7.5
94
9.2
1,898
Has the product been a good partner in doing business?
6.4
22
9.1
476
Product Direction (% positive)
6.6
94
8.8
2,063
Features by Category
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Technology Review PlatformsHide 5 FeaturesShow 5 Features
8.6
57
9.2
1,489
Review Platform
8.8
49
9.3
1293
8.7
47
9.3
1319
8.5
47
9.2
1285
8.3
46
9.2
1191
8.5
47
9.1
1169
B2B Services Review PlatformsHide 7 FeaturesShow 7 Features
Not enough data
9.1
1,036
B2B Services Reviews
Not enough data
9.0
748
Not enough data
9.3
860
Not enough data
9.3
899
Not enough data
9.0
770
Not enough data
9.2
800
Agentic AI - Anti Money Laundering
Not enough data
8.9
33
Not enough data
8.8
32
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
16
Data collection
Not enough data
8.8
12
Not enough data
8.6
12
Not enough data
8.7
14
Not enough data
8.8
12
Not enough data
8.6
11
Segment Trending
Not enough data
8.7
13
Not enough data
8.3
13
Not enough data
8.9
14
Not enough data
8.6
12
Analysis
Not enough data
9.0
12
Not enough data
8.2
11
Not enough data
8.3
12
Platform
Not enough data
8.6
14
Not enough data
8.6
13
Not enough data
8.6
12
Not enough data
9.0
12
Not enough data
8.8
14
Not enough data
8.7
13
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
6
Survey Management
Not enough data
8.6
6
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Survey Customization
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Survey Insights
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
8.8
11
Functionality - AI Agent Builders
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.9
11
Not enough data
9.1
11
Data and Analytics - AI Agent Builders
Not enough data
8.8
11
Not enough data
8.5
11
Not enough data
8.3
11
Integration - AI Agent Builders
Not enough data
8.8
11
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI Survey PlatformsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Study Creation & Design - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Management & Recruitment - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection & Interview Moderation - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
Not enough data
9.3
33
Consumer Intelligence
Not enough data
8.8
12
Not enough data
8.5
8
Not enough data
8.6
6
Reporting
Not enough data
8.0
5
Not enough data
8.9
6
Not enough data
9.2
6
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Capterra
Capterra
G2 Profile and Reviews
G2 Profile and Reviews
Capterra and G2 Profile and Reviews are categorized as Technology Review Platforms
Reviews
Reviewers' Company Size
Capterra
Capterra
Small-Business(50 or fewer emp.)
53.5%
Mid-Market(51-1000 emp.)
30.7%
Enterprise(> 1000 emp.)
15.7%
G2 Profile and Reviews
G2 Profile and Reviews
Small-Business(50 or fewer emp.)
48.7%
Mid-Market(51-1000 emp.)
32.1%
Enterprise(> 1000 emp.)
19.2%
Reviewers' Industry
Capterra
Capterra
Computer Software
18.9%
Information Technology and Services
9.4%
Marketing and Advertising
6.3%
Internet
4.7%
Accounting
3.9%
Other
56.7%
G2 Profile and Reviews
G2 Profile and Reviews
Information Technology and Services
16.5%
Computer Software
13.6%
Marketing and Advertising
5.5%
Education Management
3.3%
Financial Services
3.3%
Other
57.8%
Alternatives
Capterra
Capterra Alternatives
SourceForge
SourceForge
Add SourceForge
TrustRadius
TrustRadius
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Software Advice
Software Advice
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CrowdReviews
CrowdReviews
Add CrowdReviews
G2 Profile and Reviews
G2 Profile and Reviews Alternatives
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Apollo.io
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ZoomInfo Sales
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Salesforce Sales Cloud
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HubSpot Sales Hub
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Discussions
Capterra
Capterra Discussions
Do you agree with me that it is not suitable as a platform to express your review of any application?
2 Comments
انشراح .
ا
I definitely feel it's just a waste of time not to secure additional incomeRead more
Is Capterra unbiased?
2 Comments
Thank you
1 Comment
Mohamed M.
MM
How can I be useful to capteraRead more
G2 Profile and Reviews
G2 Profile and Reviews Discussions
Is g2 com legit?
23 Comments
Rida R.
RR
It is true platform 100% true and genuine platformRead more
What is g2 software?
20 Comments
Faiza A.
FA
For me, it is a place to look for new software tools that help me work remotely. a most reliable software marketplace with tons of software listed.Read more
How do i make money doing reviews
13 Comments
John S.
JS
There are several betting sites that have hit the industry and if you are an avid sports lover, then you know it is important to have a presence in this...Read more