Show rating breakdown
Save to My Lists
Paid
Claimed
Optimized for quick response

SafeBase Reviews & Product Details

SafeBase Overview

What is SafeBase?

SafeBase is the leading Trust Center Platform designed for friction-free security reviews. With an enterprise-grade Trust Center, SafeBase automates the security review process and transforms how companies communicate their security and trust posture. If you want to see how fast-growing companies like LinkedIn, Asana, and Jamf take back the time their teams spend on security questionnaires, create better buying experiences, and position security as the revenue-driver it is, schedule a demo at safebase.io.

SafeBase Details
Product Website
Languages Supported
English
Show LessShow More

Seller Details
Seller
SafeBase
Company Website
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@getsafebase
378 Twitter followers
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®

Natalie N.
NN
Overview Provided by:

Recent SafeBase Reviews

EB
Edward B.Mid-Market (51-1000 emp.)
5.0 out of 5
"SafeBase decreased my workload by offering self-service to my customers."
SafeBase allowed me to implement self-service for my customers. Instead of tracking hundreds of requests for a multitude of documents, now we can p...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Perfect for delivering customer-facing documentation"
The ease of communicating documents, procedures, and regular updates to customers and stakeholders.
Cameron D.
CD
Cameron D.Mid-Market (51-1000 emp.)
4.5 out of 5
"Intuitive and effective"
SafeBase easily allows me to manage access to my trusted reports. From a user standpoint, its intuitive and provides clear tracking with their time...
Security Badge
SafeBase Security
Get security information from SafeBase to help you buy the right software. View Security Information
SafeBase security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
CSA (Cloud Security Alliance)

SafeBase Media

SafeBase Demo - The leading Trust Center Platform for friction-free security reviews
SafeBase automates security reviews and transforms how you communicate your security and trust posture. Build customer trust through transparency with our Trust Center, expedite security questionnaires with AI Questionnaire Assistance, and elevate your security story with rich analytics and ro...
SafeBase Demo - No more ‘security through obscurity’ with a SafeBase Trust Center
Make security reviews easy for everyone. SafeBase Trust Centers establish a buyer-facing home to showcase your security and trust posture and help your buyers find the information they need. Control access with permissioning controls and granular access management Proactively communicate chan...
SafeBase Demo - Reduce administrative burden with AI Questionnaire Assistance
Security questionnaires suck. But, we’ve made them a lot less painful. SafeBase’s AI Questionnaire Assistance eliminates the tedious back-and-forth response process and supports 3rd-party portals, so you can work smarter (not harder). Tackle all questionnaire submissions easily with unified qu...
SafeBase Demo - Meet your buyers where they are with SafeBase integrations
From workflow tools like Slack, Jira, and your CRM to your existing security solutions, like Statuspage, Security Scorecard, and HackerOne, SafeBase connects to your tech stack via our open API and custom Webhooks. Allow buyers to securely self-serve documentation with seamless in-platform NDA...
SafeBase Demo - Strengthen your security and trust story with SafeBase analytics
Knowing exactly where to invest in your security programs can be hard. SafeBase analytics offer comprehensive insights into the information your buyers want most, helping inform where your teams should focus their efforts. Understand buyer behavior with at-a-glance account activity and engagem...
In the video, Al Yang, co-founder and CEO of SafeBase, explains the challenges of traditional security reviews and the friction they create between companies and their customers. He shares how SafeBase aims to streamline this process throug
Play SafeBase Video
In the video, Al Yang, co-founder and CEO of SafeBase, explains the challenges of traditional security reviews and the friction they create between companies and their customers. He shares how SafeBase aims to streamline this process throug
Cassio Goldschmidt, CISO of ServiceTitan, discusses how implementing SafeBase transformed their approach to security and customer communication. Before SafeBase, information was scattered and often led to confusion, but now it serves as a c
Play SafeBase Video
Cassio Goldschmidt, CISO of ServiceTitan, discusses how implementing SafeBase transformed their approach to security and customer communication. Before SafeBase, information was scattered and often led to confusion, but now it serves as a c

Official Downloads

Answer a few questions to help the SafeBase community
Have you used SafeBase before?
Yes

124 SafeBase Reviews

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
124 SafeBase Reviews
4.7 out of 5
124 SafeBase Reviews
4.7 out of 5

SafeBase Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SafeBaseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
EB
Head of Enterprise Risk and Compliance
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SafeBase?

SafeBase allowed me to implement self-service for my customers. Instead of tracking hundreds of requests for a multitude of documents, now we can publish the documents, and let our customers download when they need them. Review collected by and hosted on G2.com.

What do you dislike about SafeBase?

There is nothing I dislike. Support is great, the product is great, it evolves, and does what it advertises perfectly. Review collected by and hosted on G2.com.

What problems is SafeBase solving and how is that benefiting you?

We have thousands of customers, and more being added every day. Existing customers want evidence of compliance and security, and this gives an easy way to fulfill that. Same for the sales cycle. A potential customer wants all of our compliance and security information they can get, and having it in one spot is really convenient. Review collected by and hosted on G2.com.

KB
Renewals Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SafeBase?

I think that it is intuitive to use, easy to navigate, and has a clean look, design, and feel. The page isn't too scattered or busy, yet it has a lot of good content at the tip of your fingers. Review collected by and hosted on G2.com.

What do you dislike about SafeBase?

The only negative that I have is they syncing with Okta. I can find that to be rather cumbersome and slow at times. Review collected by and hosted on G2.com.

What problems is SafeBase solving and how is that benefiting you?

It's a one stop shop for all things compliance and security related. As a Renewals Manager, I work with a lot of clients to go over legal, security, RFP's, questionairres, etc. The ability to have everything in once place is a big time saver and one less headache to deal with. Review collected by and hosted on G2.com.

Open Discussions in SafeBase
Cameron D.
CD
Sales Development Representative
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SafeBase?

SafeBase easily allows me to manage access to my trusted reports. From a user standpoint, its intuitive and provides clear tracking with their timeline of actions, so anyone on my team can see a status effectively. I highly recommend this! Review collected by and hosted on G2.com.

What do you dislike about SafeBase?

None at this moment, I've enjoyed their features so far. Review collected by and hosted on G2.com.

What problems is SafeBase solving and how is that benefiting you?

Proprietary and security sensitive information is easily managed and shared through SafeBase. My clients find their experience as positive, as they navigate documents I share with them. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SafeBase?

I appreciate how user friendly the solution is and how great their support team is, we use it everyday so having support to respond to any of our hurdles is great. That says a lot about how they take care of their customers. They are always looking for feedback and looking for ways to maximize our usage of the solution. Review collected by and hosted on G2.com.

What do you dislike about SafeBase?

As of the moment arent any dislikes so far everything has been positive. Review collected by and hosted on G2.com.

What problems is SafeBase solving and how is that benefiting you?

Safebase has streamline our process on providing customers with our security documentation. Customers can now use the self-service to obtain security documentation themselves. Which prevents us from emailing and not track what is going out. It also helps us put out quick vulnerabilties as well for customers. It will soon help us on answering security questionnaires. Review collected by and hosted on G2.com.

Tim K.
TK
Enterprise Account Executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SafeBase?

I like how all necessary security information and documentation is in a single portal which I as a sales rep can access, my customers/prospects can access or anyone looking for more info on our company's security posture and supporting documentation.

I also like how i can sed 3rd party vendor sec questionnaires for the safebase team to respond to, and their SLA is quick. Review collected by and hosted on G2.com.

What do you dislike about SafeBase?

I wish the team would upoaded requested documentation for 3rd part sec questionnaires. Review collected by and hosted on G2.com.

What problems is SafeBase solving and how is that benefiting you?

Organization of documentation and help responding to cutomer/prospect inquires about our company's security. Review collected by and hosted on G2.com.

Emily H.
EH
Solutions Consultant, Commercial
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SafeBase?

It is super helpful to have all of our safety, legal, and secuirty documentation all in one place for both our internal teams to refer to, but also for our customers to utilize. As a Solutions Consultant, I am often helping with the INFOSEC/legal process and it is so helpful to know exactly where I can find all the informatino I need. The UX is also super easy to navigate and looks clean and modern. Review collected by and hosted on G2.com.

What do you dislike about SafeBase?

Nothing comes to mind so far! It's been a huge help for our teams. Review collected by and hosted on G2.com.

What problems is SafeBase solving and how is that benefiting you?

Answer INFOSEC, Security and legal reviews. Review collected by and hosted on G2.com.

Max S.
MS
Account Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SafeBase?

All of our security documents are harbored in one easily accessible place that we can easily share with customers. Review collected by and hosted on G2.com.

What do you dislike about SafeBase?

it is a bit of a pain to log into your internal SafeBase with SSO established, but that is a small problem. Review collected by and hosted on G2.com.

What problems is SafeBase solving and how is that benefiting you?

All of our privacy documents can be stored in one location that is easily accessible for customers. We can share links to the SafeBase hub or specific items directly to customers, easily. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SafeBase?

SafeBase provides a secure and compliant environment for storing and sharing sensitive data. Granular access controls - Admins can set precise permissions on who can access what data, preventing unauthorized access. Audit trails - A full audit log tracks all activity, so there's accountability for how data is accessed and used. Review collected by and hosted on G2.com.

What do you dislike about SafeBase?

It can be somewhat laborious creating new accounts and has limited functionality for sending links to mulitple requestsed documents. Review collected by and hosted on G2.com.

What problems is SafeBase solving and how is that benefiting you?

I can easily share sensitive information making security reviews a more seamless process. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about SafeBase?

* Safebase is a near zero administration way to publicly push privacy and security content to the public.

* Using Safebase frees up internal resources as customers and prospects can pull content at their convenience to perform risk assessments and security reviews.

* The "Updates" feature is especially helpful as it's a 1-click way to get important information out quickly.

* Our account manager, Sean, is amazing. I feel like we have a security and privacy concierge when it comes the service that Sean provides. Review collected by and hosted on G2.com.

What do you dislike about SafeBase?

I'm not sure there are any dislikes as such but I am looking forward to seeing feature requests roll out which lets us customize the website more and thus maximize our customer engagement. Review collected by and hosted on G2.com.

What problems is SafeBase solving and how is that benefiting you?

Helping the piblic perform their vendor risk and security assessments. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SafeBase?

I personally like the layout of the dashboard and how straightforward the features are. While you do have to explore a bit to find out where everything is, the dashboard works cohesively to make implementation easy. Review collected by and hosted on G2.com.

What do you dislike about SafeBase?

Having more instruction to show/describe the different features would be excellent. Review collected by and hosted on G2.com.

What problems is SafeBase solving and how is that benefiting you?

SafeBase is allowing us to share documents containing proprietary information with potential/current customers. Review collected by and hosted on G2.com.