Deeto Reviews & Product Details

Deeto makes it easy to collect, manage, and reuse authentic customer stories for sales and advocacy. The platform streamlines the process of turning customer feedback into usable content, which saves time and helps keep messaging consistent across teams. Review collected by and hosted on G2.com.

Some features take a while to find and aren’t as intuitive as they could be. The advanced customization and reporting options also feel somewhat limited, and the UI could be more polished and streamlined to help reduce the learning curve for new users. Review collected by and hosted on G2.com.

Deeto is a great platform for building reference and advocacy programs. I love the Q&A feature that allows us to send curated questions to customers and then use their responses to build authentic, compelling content. We’ve used these answers to craft case studies, sales slides, and social media posts. I also love the video recording feature, which enables customers to record testimonials on their own time. It’s helped us scale customer advocacy without a heavy production process. The support from Deeto is excellent - I get fast responses to my many questions. Review collected by and hosted on G2.com.

The AI generated user stories need some work in my opinion. It's useful the platform drafts a story for you, but I don't think it's ready to be customer facing. It's feels very AI generated. I prefer to focus on getting a real quote, the Q&A and a video recording from a customer. Much more authentic. Review collected by and hosted on G2.com.

I like how easy Deeto is for references and prospects to use, it helps us remove friction in our reference process. As a company, I like how fast and flexible Deeto has become -- they really listen to their customers. A casual "Wouldn't it be great if?" comment often turns into a product reality, and you can tell they're always evolving and improving. It's cool to be along for the ride.

Implementation/integration was easy, and any time we've had the odd issue their support people have been very helpful. We love having content from the pool of references we've had sign up, and feedback from references who have signed up has been good. Review collected by and hosted on G2.com.

It's a process change for salespeople, which can be a hurdle. Those using it really like it, though, and are steadily converting their colleagues. Review collected by and hosted on G2.com.

Our implementation was super turnkey and we were able to launch within just a few weeks with super quick time to value. I love that the platform is customer facing and gives the customer the autonomy to create their profile, raise their hand and create content inside the platform. Since launching in April we now have so much content it's almost hard to keep up and make sure that we're using what we've collected. We've also been able to quickly create some cool video projects by putting out an ask to our Deeto audience on a specific product, something that would have taken much longer before. Review collected by and hosted on G2.com.

I'd love if extracting the content from the platform was a bit easier and less manual, especially as we use the proof as raw inputs to create new types of assets like social posts, videos, sales slides, etc. Review collected by and hosted on G2.com.

Before Deeto, we did not have an effective way to scale our advocacy efforts. We can now support our prospects with authentic social proof including references and reviews and help accelerate our sales cycle. Their referral program is also easy to set up and launch to drive new business. Our Account Manager and technical support have been amazing and very helpful to help us optimize our program. Deeto is always listening to customer feedback to improve their offering, and consistently launching new features which are adding value to our EcoVadis Customer Advocacy Program. Review collected by and hosted on G2.com.

Existing languages on the platform are limited impacting our ability to scale globally, however Deeto is able to create a separate platform for adding more languages. The tailoring of email communications and notifications outside of their Campaigns module is also a manual process with their technical team. A direct integration with peer review websites to simplify the process for customers would also be helpful, which Deeto is already working on. Review collected by and hosted on G2.com.

Deeto has been an incredible partner in helping us build and scale a successful ambassador program. Their platform offers everything we need—from content curation to sharing, reference meeting coordination, and customizable microsites that beautifully showcase our happiest customers. What truly sets Deeto apart, though, is their approach to partnership: they listen to our feedback, offer proactive suggestions, and continually evolve the product to better meet our needs. The ability for our customers to raise their hands for advocacy opportunities—and earn points for participating—is a game changer. Our customers love it, and we love how seamlessly it drives engagement. Review collected by and hosted on G2.com.

There’s very little to dislike. If anything, I’d love to see even more flexibility in customizing activities or campaigns within the platform. That said, the Deeto team is highly receptive to feedback and consistently releases improvements, so we’re confident that enhancements are always on the horizon. Review collected by and hosted on G2.com.

The platform is beyond super simple for not only as a vendor but for our clients to join the program. We have close to 70 clients who have joined us on Deeto and that was just from our first campaign that we sent out. Looking forward to adding many more clients. Review collected by and hosted on G2.com.

I am going to be totally honest - there isn't anything that I don't like! Again, when you make it a simple and easy platform and interface - you are doing all the right things. Review collected by and hosted on G2.com.

Being a business that has been primarily built off of referrals and relationships, managing (and leveraging) the advocates in our network was traditionally a hassle.

We would find ourselves going back to the same 5-10 advocates for introductions or reference requests.

Deeto not only helped us expand our pool of advocates by a factor of 10, but has also helped us manage and leverage them to a much greater extent. Review collected by and hosted on G2.com.

Not really relevant any longer, but the Hubspot integration was delayed a bit back in 2024. It is, of course, up and running now and works seamlessly! Review collected by and hosted on G2.com.

After evaluating multiple platforms, Deeto was the most modern and the only one that could do everything we needed, including: customer reference matching, content generation, and advocate management. We were also impressed by not only the experience for our internal team members but for advocates as well – allowing them to update their preferences at any time. In addition, our Success Manager, Nick, has been incredibly helpful with strategy, rollout, and enablement. Their Support team (specifically Bruna) has also been amazing and answers questions almost immediately. Review collected by and hosted on G2.com.

Implementation was a little tough due to lack of documentation (or outdated documentation) but the team was very responsive and helped us get everything sorted out. The platform is also still a bit newer with a few bugs here and there but the team again has fixed things as soon as we bring them up. Review collected by and hosted on G2.com.

Deeto has transformed how we streamline customer advocacy and referrals. The platform is intuitive, user friendly and makes it incredibly easy to turn happy customers into powerful growth engines. We saw a noticeable uptick in assets within weeks of implementation. The support from the Deeto team has been top-notch. They've provided quick turn around on implementing feature requests and tailoring the platform to fit our workflow. Highly recommend for any company looking to scale through authentic customer engagement! Review collected by and hosted on G2.com.

I honestly have no complaints. Any features that didn't exist when we first started have either already been added or are actively being worked on by the Deeto team. Their responsiveness to feedback has been impressive. Review collected by and hosted on G2.com.