--- title: G2 Marketing Solutions Reviews meta_title: 'G2 Marketing Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5711 reviews by the users' company size, role or industry to find out how G2 Marketing Solutions works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 5711 scale: '5' date_modified: '2026-08-12' parent_category: name: Account-Based Data url: https://www.g2.com/categories/account-based-data --- # G2 Marketing Solutions Reviews **Vendor:** G2 **Category:** [Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,711 ## About G2 Marketing Solutions G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business. ## G2 Marketing Solutions Pros & Cons **What users like:** - Users appreciate the **ease of use** of G2 Marketing Solutions, allowing for effortless expression of experiences and insights. (241 reviews) - Users value the **authenticity and transparency** of G2 Marketing Solutions, trusting real reviews to guide their decisions. (167 reviews) - Users appreciate G2 Marketing Solutions' **user-friendly interface** and credible reviews, enhancing informed decisions about technology. (143 reviews) - Users value the **genuine and fair reviews** on G2 Marketing Solutions, enabling informed decisions based on real experiences. (141 reviews) - Users value the **authentic reviews** on G2 Marketing Solutions, finding it a reliable source for technology insights. (131 reviews) - Users value the **genuine and fair reviews** on G2, aiding informed decisions on technology and services. (124 reviews) - Users value the **intuitive platform and excellent support** from G2 Marketing Solutions for collecting reviews and feedback. (113 reviews) - Users value the **ease of software discovery** through G2, benefiting from genuine reviews and helpful comparisons. (112 reviews) - Simple (97 reviews) - Honest Reviews (96 reviews) **What users dislike:** - Users find the **approval process unpredictable** , leading to confusion and outdated reviews that hinder informed decisions. (105 reviews) - Users express concern over **biased reviews** that may not reflect the current quality of G2 Marketing Solutions. (65 reviews) - Users experience a **lack of clarity** regarding review approval and video submission statuses, impacting their overall satisfaction. (55 reviews) - Users find the **time-consuming nature** of lengthy feedback requests from G2 Ask to be burdensome and inefficient. (34 reviews) - Users experience **confusion due to the non-intuitive interface** and inconsistencies in review processes and support access. (30 reviews) - Users note the **insufficient information** on review moderation processes, causing delays and confusion in the review timeline. (30 reviews) - Limited Product Availability (30 reviews) - Not User-Friendly (28 reviews) - Users find the **overwhelming content** in some categories can complicate research until filters are adjusted. (26 reviews) - Inaccuracy (24 reviews) ## G2 Marketing Solutions Reviews ### 1. G2 Has Poor Customer Service **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about G2 Marketing Solutions?** We like best about G2 Marketing Solutions, are the quarterly badges. **What do you dislike about G2 Marketing Solutions?** G2 has had so much turnover at the account management level, it takes forever for the account manager to respond to our questions, and the review process is not clear for how it works, and we believe that our clients have completed reviews that never appeared on our G2 account. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Providing pre-defined client feedback in this textbox is basically a form of a leading question and answer. This practice is really a poor practice and leads to positively skewed results. You need to stop this practice. ### 2. Unreliable Review Verification. I don't see the dent compared to TrustPilot.com. **Rating:** 2.0/5.0 stars **Reviewed by:** Alexandre C. | Soutien, Primary/Secondary Education, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about G2 Marketing Solutions?** 1/1) The possibility to answer in the way of a normalised form. **What do you dislike about G2 Marketing Solutions?** 1/8) Answers "Not applicable" accessible only in review update if I remember well, and I did not choose it for unsure answers, because if it is abbreviated N/A, so it confuses with "Not available", which is a wholly other thing! 2/8) Refining tool in editor does not work. 3/8) Claims it translated my review with IA, what is false, as I changed myself from French to English. 4/8) My first French-speaking review was not displayed, and I don't accept it. 5/8) The system claims to have verified my 1st review, but, since I linked my LinkedIn account, my review has been so instantly accepted, that a human check is not credible. 6/8) Mention of 40 characters limit i Advantages and Inconvenients, which does not occur, as it is too minimal to be met. 7/8) Support unreachable: When I find a proposal, the redirection works of course not, so I leave this review. 8/8) Estimated the reviewing time as being of maximum 15 minutes for the form, but it took me 1H30. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** None. A company wished that I rate her in G2.com, but I don't see the advantage of this system, despite its normalised forms. ### 3. Noisy signals - Needs a lot of manual work to make useful. **Rating:** 1.5/5.0 stars **Reviewed by:** Miles B. **Reviewed Date:** February 17, 2026 **What do you like best about G2 Marketing Solutions?** Very messy schema - Difficult to parse. Given G2's approach to thousands of overlapping and duplicate categories unfortunately making the data useful is a massive undertaking, otherwise you're drowning in noise. Additionally doesn't handle Enterprises well given the massive # of false positives - Again they give the raw data but there's a massive transform and organize on your end that needs to be undertake. We tried to connect them directly w/ DemandBase and both service teams dragged their feet to get anything usable going. **What do you dislike about G2 Marketing Solutions?** See above - Overall signals are too messy given G2's category strategy. Support was somewhat light to get going, and as such I think we're vastly underutilizing the capabilities we pay for. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** An additional signal into a complex lead scoring model **Official Response from G2 Buyer Intent:** > Hi Miles, Thank you for taking the time to share your feedback. We hear you, and we want you to know that your input is being shared with our product team. I've reached out to your account manager to make sure your experience is being addressed. We're actively working on improving the areas you've called out, and appreciate your honesty in helping us get better. ### 4. AI-Driven, But Needs More to Win Me Over **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2026 **What do you like best about G2 Marketing Solutions?** G2 Marketing Solutions use of AI is extremely important. It is a relevant solution based on today's business environment. **What do you dislike about G2 Marketing Solutions?** The pricing comparison is not easy to access. The only services that are able to use right away are their basic offerings. The professional and enterprise profiles require contact to the sales team. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Using AI can greatly improve the quality of the business service provided. It can also provide greater insights on product offerings. ### 5. Account based isn't for us **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2026 **What do you like best about G2 Marketing Solutions?** Data syncing options worked will with our internal systems **What do you dislike about G2 Marketing Solutions?** Lots of clean up to do. Account based leads often include leads that aren't a good fit for us or are not the primary buyers. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** We tried for two years to get some value out of it but never really saw success with it. **Official Response from G2 Buyer Intent:** > Thank you for taking the time to share your feedback. We are sorry the experience didn't meet expectations. If you're open to it, we'd love a bit more detail so we could investigate and improve: you can update your review or contact us at support@g2.com. We will share this with our product and account teams to help address the issues you raised. G2 Buyer Intent ### 6. G2 intent signals are not strong **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about G2 Marketing Solutions?** Ability to stand out and showcase our business to prospects. **What do you dislike about G2 Marketing Solutions?** The rankings seem a bit off and for everything we've done, it hasn't seemed to help us in the rankings area. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** We would like to be able to rank higher up compared to our competitors. The G2 Profile helps showcase what you're all about. ### 7. Great people, imperfect system **Rating:** 2.0/5.0 stars **Reviewed by:** Nadia M. | Marketing Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2022 **What do you like best about G2 Marketing Solutions?** The largest software review platform, user-friendly, and widely represented in search engines. Great guys - our Customer Success managers, quickly answer all questions. Cool badge system for reviews. **What do you dislike about G2 Marketing Solutions?** Extremely clumsy product ranking system for non-review metrics. Half of the data is incorrect, and half of the data is out of date. Requests to update do nothing. It seems that most specialists do not understand how it works. An extremely annoying robot assistant in the vendor's account pops up every time even though I forbid it every time. Decreasing traffic, trials and purchases from g2 last year (I think, it can be impact of decreasing traffic on g2.com itself). **What problems is G2 Marketing Solutions solving and how is that benefiting you?** We were getting some clients earlier from G2 but wanted more. With a paid subscription, we know more from those who view our page, and we understand more about how to climb higher in the product list. ### 8. Traffic numbers keep us all hostages here **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about G2 Marketing Solutions?** I don't like it but many corporate customers still use it (I guess the name became somewhat of a household name in the offices), thus, we are forced to keep going. Most parts of the admin dashboard are easy to understand, however, they keep adding extra features and all those AI-connected things that make no sense, bring zero value and often are quite irritating. **What do you dislike about G2 Marketing Solutions?** Discrimination through pricing/tiers is quite nasty. A few years ago it was not like this, things are getting worse with every month. As of now, the situation is as follows (I know this because we have several different products on different tiers due to difference needs): 1) on a free plan you are NOTHING. The vendor can't even reply to reviews! Which is totally absurd and is such a cheap look, shame on you! 2) with a basic paid plan, you can do some. But you are always tied to their Support, and that Support replies like once in five days, often longer. 3) once you agree to upgrade, you are a king, with a dedicated manager and all the features. All your customers get gift cards, all changes are updated instantly. Especially if you pay extra for ads, your rating is instantly higher. What a miracle! **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Getting feedback from customers mostly, both positive and negative. We also tried advertising with G2, but it is not worth the money. ### 9. Terrible support **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about G2 Marketing Solutions?** It can be helpful for providing buyer intent signals when it works correctly. **What do you dislike about G2 Marketing Solutions?** The support team is terrible to work with. I have had a ticket open for 6 months and it takes weeks to get a single reply from them. Because we can't get accurate intent signals, our team has started to ignore the notifications from G2. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Helping us find out when people are interested in our product ### 10. Questionable benefit of opportunity **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about G2 Marketing Solutions?** Good opportunities for your business. The cost remains in question, but you really will have a lot of options here **What do you dislike about G2 Marketing Solutions?** You can make good use of this section, but be careful of what you get in return. It can all be pretty good, but if you need help from the managers, they will be with you about half the time. We have a great manager, but he really avoids the tough questions. The processes are geared towards sales, not support. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Provide expertise from their professionals, giving you the ability to rely on the knowledge of the team ### 11. Great for tracking reviews, customer service can be spotty. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about G2 Marketing Solutions?** I love being able to view, be notified, and manage all incoming reviews for my team. It is great to be able to see how many reviews each team member has generated and how many "stars" they are getting per review. Interface is user-friendly and pleasing to the eye. **What do you dislike about G2 Marketing Solutions?** There have been times when it takes over a month for our reviews to be processed. They will be stuck as "pending" for several weeks at a time. This prevents us from being able to compensate our team, for we base out bonuses based on these reviews. When we inquired about it, customer service was extremely hard to reach and vague. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** G2 is helping us solve how we can reduce our churn rate. By being able to send out and manage reviews, we are able to see what issues our customers are dealing with and come up with ways as to how we can make them happy, therefore reducing our cancellation rate for our platform. ### 12. Expensive for what you get **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about G2 Marketing Solutions?** Getting reviews from real customers and being able to showcase them on our product's website. Badges can be valuable too, but there are so many of them that it becomes confusing. **What do you dislike about G2 Marketing Solutions?** The pricing is very high and lacks transparency: there’s nothing in the "billing center" about the plans, just a way to contact sales. The fact that users can give your product a 0/10 rating is odd, it’s not even a thing on Google Maps! Also, users rate on a scale of 10, but the score is displayed on a scale of 5. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Being able to be compared to competitors based on real user reviews ### 13. Very little assistance for the price you pay **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about G2 Marketing Solutions?** It provides marketers with a good set of tools, trust badges, campaign manager. The platform is easy to understand and use. **What do you dislike about G2 Marketing Solutions?** Mostly little to no support, the account managers we had were mostly inefficient, never really delivering insightful tips, and often not following up on our requests. We also changed 3 account managers in less than a year. The buyer's intent future is not providing much value either. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** It allows us to be visible for our potential buyers, showcase our expertise and how our users experience our service. ### 14. Good for Reviews, but Not Great for Lead Gen **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about G2 Marketing Solutions?** I like that it shows social proof for my product if someone is looking on G2. I also like the badges it gives that we can display on our site. **What do you dislike about G2 Marketing Solutions?** I haven't had a great experience with their lead gen programs. We get leads that aren't ready to buy very often. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** It is giving us a credible way to show social proof which helps improve our conversion rates on our landing pages. ### 15. Nice for collecting reviews, but very buggy platform with minimal customer support. **Rating:** 2.0/5.0 stars **Reviewed by:** Emily O. | Head of Customer Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about G2 Marketing Solutions?** I love being able to collect amazing reviews from our customers! **What do you dislike about G2 Marketing Solutions?** It has been taking 2+weeks to get our reviews moderated. The campaign dashboard is also not accurate and exports do not reflect the correct information every month when we pull this information. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** G2 is helping collect all the positive feedback our customers have to say, and helping us to stay current in the market. **Official Response from Rachel Morris:** > Hi Emily - my name is Rachel Morris, I lead the Product Management team at G2. Thank you so much for your feedback - we also love collecting reviews from our customers, including yourself! I saw your feedback on the platform being buggy. We are always watching for customer feedback and I'd like to learn more on your feedback. I will connect with your account team to get some more feedback and see if we can speak to you as a follow up. Thanks, Rachel ### 16. Good product but unfortunately for approval review I am forced to have an account at linkedin. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about G2 Marketing Solutions?** G2.com is a good source of information, I use quite often for to compare products. **What do you dislike about G2 Marketing Solutions?** Writing a review takes your precious time. After writing a review, I was surprised that a linkedin account was required for approval. I would like to know this requirement in advance so I would not waste my time. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Comparing and reviewing products helps me choose the right solution **Official Response from Rachel Bentley:** > Hi there, Thank you for taking the time to write a review. My name is Rachel Bentley I am a Senior Director of Product Management at G2. Regarding the requirement for LinkedIn, we completely agree. Today we are looking into how to give more options for users to validate their identity in order to successfully submit reviews. I am so sorry for this inconvenience and am sharing your feedback with the team to help us improve. Best, Rachel ### 17. Unkept offers **Rating:** 1.5/5.0 stars **Reviewed by:** Allan Francisco J. | Senior Human Resources Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about G2 Marketing Solutions?** Opportunity to provide feedback about the apps that are used, whether positive or negative, and be able to help other users. In principle, it serves as an unbiased platform. **What do you dislike about G2 Marketing Solutions?** It entices you to give feedback and offers rewards for doing so but it makes it difficult for you to receive it even if you have done your part. It either gives you a link that does not work, or makes you follow up several times. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** In principle, it should provide users an unbiased assessment of apps used in business. It should give insights as to to what works and does not in an app, and help buyers choose the best. **Official Response from Rachel Bentley:** > Hi Allan, Thank you for taking the time to review G2. My name is Rachel, I am a senior director of Product here at G2. I apologize that you have had trouble receiving a gift card. Please keep in mind that it may take up to 3 full business days for your review to be moderated as our quality assurance team reads every review before publishing it to our site. If you have not yet received your gift card, please follow the link I have included in my response, and in the right-hand corner click the button that says "open a ticket." Best, Rachel ### 18. G2 reviewm **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about G2 Marketing Solutions?** Its a user freidly and simple plat form to use **What do you dislike about G2 Marketing Solutions?** Catogories are not well defined.. need more freindly approach in web display **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Its giving me vast options for software selection and getting reviews before tech. Writeups **Official Response from Rachel Bentley:** > Hi there, Thank you so much for leaving a review for G2.com. My name is Rachel Bentley I am a Senior Director of Product Management at G2. I'm so sorry to hear that you had issues with our web display and understanding category definitions. On each category page we provide a definition at the top, as well as in the "resources" tab more information on category-specific definitions and nomenclature. Please do respond with any additional context or help we can provide you! Best, Rachel Bentley ### 19. G2 Not the most tedious review platform **Rating:** 2.0/5.0 stars **Reviewed by:** Glenda A. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about G2 Marketing Solutions?** I like that the reviews are easy to find. And that there is a social component to engaging with reviews and asking questions etc. **What do you dislike about G2 Marketing Solutions?** The website is convoluted. The UI/UX could be greatly improved to be more user friendly. It almost seem as they are more concerned about collecting data on you rather then focusing on the review component of their business. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Find comparable feedback on platforms. **Official Response from Rachel Bentley:** > Hi Glenda, Thank you so much for taking the time to leave a review. My name is Rachel Bentley I am the senior director of Product at G2. We hear your feedback on the review form! We will be rolling out a brand new form this winter that focuses on an improved user experience. Regarding collection on the user, we really do want to understand a user's experience with software and present relevant user data along with a review to help other users make a decision. For example, if someone said a pair of pants were too short on them, it'd be an important note to know that their height is over 6ft tall. We try to make similar connections for a potential buyer to consider. We also use this information to authenticate users to ensure we are receiving trustworthy reviews. I hope this explanation addresses your concerns. Additionally, we hope the new review form will find you well. Best, Rachel ### 20. I wish there was more transparency **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about G2 Marketing Solutions?** The automation and simplicity of the emails to send out. I like that they have it built with triggers to remind your customers to write a review. I like that you can see how you compare to your competitors. **What do you dislike about G2 Marketing Solutions?** There is not a lot of transparency to how things are calculated. I would like if everything was public on how things were measured to be able to create a strategy. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Giving us more content for our sales teams to use, content for our website and social media. **Official Response from Rachel Bentley:** > Hi there, Thank you for taking the time to write a review. My name is Rachel, I am a Senior Director of Product here at G2. I am sad but thankful for your feedback about transparency. I believe you're referring to our scoring algorithm. I have attached a link to this review that goes through our methodology. We are also happy to discuss this with you further if you'd like to reach out to your customer success manager to get a time scheduled with me or a member of our data science team. I hope this finds you well. Rachel ### 21. Good platform concept, poorly delivered! **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2022 **What do you like best about G2 Marketing Solutions?** The reviews are helpful feedback on the perceived strengths and weaknesses of our product. Any issues can be fed back to the product team. **What do you dislike about G2 Marketing Solutions?** Where do I start? Buyer intent data basically non-existent, which we hoped would play a big part in our lead generation strategy. No visibility on who visits your profile. Links are continually being met by 404 and 500 server errors which became highly frustrating when using the site daily. Customer Success team doing the bare minimum to help resolve issues. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** As mentioned above, it gives visibility into how our customers perceive our product. That's the only benefit, and it's an expensive one. **Official Response from Rachel Morris:** > Thank you so much for your feedback. Our product team also reads all reviews and we wanted to follow up to hear more on your feedback on Buyer Intent and have a chance to improve. Our team would welcome time with you if you are open to it- you can reach out to your customer success manager to connect with our product team, or book time directly with our Buyer Intent Product Team here - https://calendly.com/abreschi/30min. ### 22. They offer gift cards for reviews and then will often decline to send them **Rating:** 1.5/5.0 stars **Reviewed by:** Alexander D. | Chief Community Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about G2 Marketing Solutions?** They send offers via email asking for various software reviewed and even offer $10 Amazon or Visa gift cards for compensation of an approved review. Sometimes they send those as they promised. Nice. **What do you dislike about G2 Marketing Solutions?** But often, in my experience is that they decline to send them for some reason and justification which is not representative of the true situation. In this case all you will be left with is an email inbox bursting with spam from their frequent email campaigns despite the fact that you are likely not even eligible to receive the gift cards any more since they already decline to send you one. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** We use the reviews as a means of scouting and researching new software solutions and technology to help us get an edge on the competition. I have also filed a few reviews of my own, and even received a gift card for one of those. ### 23. Sales **Rating:** 1.5/5.0 stars **Reviewed by:** Abid M. | PSR, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about G2 Marketing Solutions?** It is easy to use now a days,its creates lot of comfort for users.for liking I am very comfortable to use to make it good impression on my clients although it is very easy to use. **What do you dislike about G2 Marketing Solutions?** From my side when you going to use it be careful whenever you you going to use it beacuse technology make life easier for some good reasons and it also have some disadvantages of it was can be access by hacker so be careful when you going to use it. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Many times I have been using it for solving Singh issue to fix it and still have to solve many ahead of me,I'm taking singing benefits from this and fix my problems. ### 24. Good luck getting G2 to actually respond and do anything **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2021 **What do you like best about G2 Marketing Solutions?** It looks like a great review site and we would like to spend money with them. **What do you dislike about G2 Marketing Solutions?** It's super difficult to get in touch with them to actually spend money with. Then when you finally do get in touch with them, they are so slow at updating the product profiles that you may as well do it yourself. We worked with them to update our profile and they told us that if we sent updates on all the listings in a single batch, they would do on the backend. That was on May 17th. Now it's June 10th and they have done precisely nothing. By comparison, TrustRadius updated within two weeks. IT Central haven't stopped emailing us weekly to work out how they can help further. Capterra gave us access within days. G2 is asleep at the wheel, their sales team barely responsive. The sales experience is frankly appalling and substandard. **Recommendations to others considering G2 Marketing Solutions:** Look at TrustRadius and IT Central Station instead. WAY easier to work with. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** We've been trying to work with them on profile updates and to actually spend money with them for over 6 weeks. This company has no sense of urgency, no prioritization for those that want to spend money with them. It's a terrible experience. We have achieved nothing with them to date. ### 25. Big promises, poor delivery **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2021 **What do you like best about G2 Marketing Solutions?** We received excellent service during set-up and onboarding, making it easy to leverage the G2 profile and marketing outreach almost immediately. **What do you dislike about G2 Marketing Solutions?** Their algorithm is very misleading. The first month we used G2, we were in the leaderboard quadrant as a top 3 solution. We did a big promotion with our top 3 standing that went out to customers and future buyers. After this campaign promoting our G2 standing, our marketing manager realized that G2 had tagged us with the wrong employee count, so we contacted them to fix it. After G2 corrected the employee count, we moved to the lowest ranking offering (down 6 spots) with no other change than our number of employees. G2 met with us to review this error and didn't provide any clarity except that their algorithm emphasizes better scores for larger companies. This logic seems ridiculous because if a company is large, it doesn't mean that the specific product reviewed is superior to a smaller company. Often, smaller companies have superior products because it's their primary focus. G2 promised to get back to us to solve this mistake, but we haven't heard back from them in weeks. We've found the experience with G2 to be very disappointing and borderline dishonest. I'm not hopeful that we'll hear back from them. We've discontinued all promotions of our profile on G2. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Promoting our services ### 26. Card transaction in india not possible. Im really disappoint **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about G2 Marketing Solutions?** Kindly provide me amazon voucher or else give a virtual card which can be possible to access in indai **What do you dislike about G2 Marketing Solutions?** Main downside was i rewarded for reviewing software they provided me 15$ virtual card but is not possible to make transactions ising that card in India. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** CAD and PLM solutions ### 27. They violate privacy, they spam your inbox. **Rating:** 1.5/5.0 stars **Reviewed by:** John S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2020 **What do you like best about G2 Marketing Solutions?** There is not much to like tbh, i get email errors everyday because pepipost servers are refusing connections, i also find that emails to gmail and yahoo never get delivered or if they do there are delays up to 24 hours in sending an email. **What do you dislike about G2 Marketing Solutions?** Pepipost passed my private email to a 3rd party (g2.com) without my consent. G2.com then proceeded to spam my inbox with 5 emails per day asking me to write a positive review on g2.com in exchange for a prize. i complained to pepipost support about this and they did absolutely NOTHING. in fact after my complaint the spam emails continued. i contacted the privacy department at g2.com and they are useless as well and didn't even response to me. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** the only benefit is SMTP relay ### 28. Great Review Platform, but Customer Service needs to get a lot better **Rating:** 2.0/5.0 stars **Reviewed by:** Maria R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2020 **What do you like best about G2 Marketing Solutions?** I like the review process. Reviews are meant to help prospects make a decision about the product/service they are going to use. G2 Review process makes sure that reviews do cover all aspects of the product/service. **What do you dislike about G2 Marketing Solutions?** I was disappointed with your marketing initiative of offering reward cards to individuals that leave a review. I understand that you want to get more reviews on G2 platform. It is a great initiative only when you implement it successfully (without driving people nuts). Individuals that leave a review only for a reward card expect to get reimbursed. If you cannot reimburse them, you are missing the point. Emails to your outreach email address bounce and your Customer Service Team needs to get better at handling and addresses issues. I personally had a hard time communicating with G2 Customer Service Team. I had to keep going back and forth answering the same questions over and over again. It looks like you are not able to manage all the incoming requests and your Customer Service Team does not do their homework before asking the same questions. I would rather let go of $20 in my rewards wallet than going through the painful process of getting my issue resolved by G2 Customer Service Team. **Recommendations to others considering G2 Marketing Solutions:** Leave reviews because you want to help people and not for rewards. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** I use G2 to check reviews on the tools that I am looking to use. I also use the side by side comparison of your reviews to create content for my site. ### 29. Lots of capabilities tough implementation **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about G2 Marketing Solutions?** Intent data and competitive insights are helpful features **What do you dislike about G2 Marketing Solutions?** The Terminus integration and complexity of the Salesforce integration **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Better insight into the full intent of an account based on signals to our product page or competitive comparisons ### 30. G2 does NOT honor their word **Rating:** 1.5/5.0 stars **Reviewed by:** Mario C. | Advertising Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2020 **What do you like best about G2 Marketing Solutions?** on the chance you actually receive the gift card they offer you, its decent. Unfortunately, it's rare that they honor their word **What do you dislike about G2 Marketing Solutions?** you receive an email asking for help with a review which, in turn, they will give you a gift card for. you spend time providing the review only to submit it and then being told one excuse after another why it doesn't qualify. In this case, I click the link and receive a number of options of software to review (chosen by G2). I chose one and spent the time to review the product and submit. Once submitted, I receive a message saying I earned the gift card once its reviewed. Then I get an email, not 30 minutes later, telling me I wasn't the first to review it and therefore not eligible for the gift card. NO WHERE WHILE REVIEWING THE PRODUCT WAS THIS MENTIONED OR ALLUDED TO. This is your typical bait and switch scam **Recommendations to others considering G2 Marketing Solutions:** DON'T. You will very rarely receive the gift card they promise and you'll only be frustrated by the experience. There's plenty of other things you can do to waste time **What problems is G2 Marketing Solutions solving and how is that benefiting you?** none whatsoever. I try to help the company by providing the reviews that get people to their site and then realize NOTHING; not even the benefit they offer for writing the review ### 31. Great idea but slow slow review entry **Rating:** 1.5/5.0 stars **Reviewed by:** Alan D. | Founder and Product Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2018 **Describe the project or task G2 Marketing Solutions helped with:** My first encounter with G2 Crowd was a great vendor I worked with asked if I'd mind writing a review for them. Totally happy to, generally excellent experience with them. In fact if I didn't have strong feelings about the product I was reviewing, I never would have finished the process. **What do you like best about G2 Marketing Solutions?** It's a pretty good idea. Clearly we all want a source of reliable reviews to make better purchasing decisions. **What do you dislike about G2 Marketing Solutions?** Slow, slow, slow. The performance of the review submission was practically unusable. It felt like suddenly I was on a 15 year old laptop on dialup. Every rating step took 5-7 SECONDS to register. Worse, they require a screenshot of the logged in app I was reviewing, and the uploader window failed after similar 7 seconds per click to open. I'm stubborn and tried about ten times. And yeah I checked other apps and browser windows and nothing else was slow. Just G2. Pure garbage. **Recommendations to others considering G2 Marketing Solutions:** If you want to leave a review, expect a slow and painful process like having some teeth removed. **Official Response from Marty Duffy:** > Alan- Thanks for taking the time (after apparently spending so much!) to leave us a review about your experience. We take our user experience seriously here and are always looking to deliver great experiences. We apologize for the speed you encountered. We retraced steps that you took and believe your experience was due to a performance issue our application was under. I’d love to be able to connect with you to confirm your experience and validate our assumption. Can we connect? - you can reach out to me direct mduffy@g2crowd.com Thanks Marty VP Product Management ### 32. Not sure the reviews are 100% objective. **Rating:** 2.0/5.0 stars **Reviewed by:** Tom O. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2018 **Describe the project or task G2 Marketing Solutions helped with:** Finding software reviews for business use. **What do you like best about G2 Marketing Solutions?** Seems to be a lot of software to choose from. **What do you dislike about G2 Marketing Solutions?** Hard to tell if the reviews were organic or incentivized. I have been offered a number of incentives to write reviews. It would be nice to know the number of reviews that were incentivized. Maybe a software only has a lot of reviews because it was incentivized. In my mind this changes how you look at overall review count for a software. Online chat help is pretty useless. More than once I was ignored and had the G2 employee closed the chat on me. **Recommendations to others considering G2 Marketing Solutions:** Take the total review count for what it is worth. Many incentivized reviews. A lot of reviews does not necessarily mean there is a lot of actual proactive user interest to review the software. **Official Response from Clara Flaherty:** > Hi Tom, Thanks for reaching out and for sharing this feedback. We do offer nominal gift cards in exchange for reviews, but the gift card is in no way dependent on the content of the review (whether positive or negative). We take transparency very seriously, and have a note on each review letting the researcher know whether the review was the result of a promotion or not. I apologize for the experience you had on chat. If you ever run into that again, please feel free to email me directly at cflaherty@g2crowd.com and I will be able to assist. Thanks for being a part of The Crowd! ### 33. Customer Support Does Not Answer Questions **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2017 **What do you like best about G2 Marketing Solutions?** G2Crowd is supposed to provide comprehensive reviews of solutions available on the market. I like the ability to compare products side-by-side. **What do you dislike about G2 Marketing Solutions?** Have been emailing them and contacting them on their website to get my questions answered, but yet to get any response. On top of not having great customer service, they rejected this review, so let's try to post it again and see if they actually want honest reviews on their site. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** Reading reviews on the vendors I am considering. It is sometimes hard to compare vendors side-by-side.G2Crowd makes it easier. **Official Response from Andrew Stapleton:** > Hello, Thank you for your review and feedback - it's very welcome! I'm sorry for the lack of response on our part - that is unacceptable. Please email me at astapleton@g2crowd.com and I will be sure your questions are answered personally. We have very high standards for review acceptance and sometimes they can reject reviews that should not have been. I'd love to know more about your initial review and pass it to our research team so we can continue to tune our process here. Thank you for giving it another go so your review/feedback were registered as we need them to improve as a company. Andrew Stapleton VP Customer Success ### 34. Good to collect customer testimonials, not so good for leads **Rating:** 2.0/5.0 stars **Reviewed by:** Shankar G. | Founder and Sales Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2017 **What do you like best about G2 Marketing Solutions?** 1. Overall good approach - good to collect customer feedback 2. Most players seem to prefer G2Crowd **What do you dislike about G2 Marketing Solutions?** 1. G2Crowd promised lots of leads, but leads are few and far 2. The embed feature is limiting - I do not have the ability to take specific sections from the testimonial and embed them. **What problems is G2 Marketing Solutions solving and how is that benefiting you?** collecting testimonials **Official Response from Nicholas Espey:** > Hi Shankar, Thank you for using G2 Crowd. I am glad you are finding our platform useful for collecting customer feedback and testimonials. I also have forwarded your suggestion on the embedded review widgets to our dev team to look at and hopefully make them more customizable for your team to use. I want to apologize if expectations were not clearly laid out. Currently you're on our Branding package which is about product marketing and gathering reviews. There is a lead gen component but it will never be your largest volume lead gen channel. If you are looking for leads, we do have a variety of additional programs focused on demand generation that I think would be a great fit for MindTickle. Please reach out to me directly at nespey@g2crowd.com and I would be happy to discuss them for you. I also think there are a few other ways I can help you maximize your current investment. I look forward to hearing from you, thanks! Nick ## G2 Marketing Solutions Discussions - [Are you satisfied with G2's Customer Support?](https://www.g2.com/discussions/are-you-satisfied-with-g2-s-customer-support) - 4 comments, 11 upvotes - [Anyone else having trouble posting?](https://www.g2.com/discussions/mais-alguem-com-problemas-para-postagem) - 8 comments, 9 upvotes - [Will G2.com stop collecting reviews soon?](https://www.g2.com/discussions/will-g2-com-stop-collecting-reviews-soon) - 1 comment, 9 upvotes - [How can I list my product and company on G2?](https://www.g2.com/discussions/how-can-i-list-my-product-and-company-on-g2) - 3 comments, 9 upvotes - [Is g2 com legit?](https://www.g2.com/discussions/is-g2-com-legit) - 23 comments, 9 upvotes - [View G2 Marketing Solutions pricing details and edition comparison](https://www.g2.com/products/g2/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+19%3A16%3A15+-0500&secure%5Bsession_id%5D=079f9258-db19-446d-b08d-04c3f364e865&secure%5Btoken%5D=585841110a2eb1859b6af2967893438f9ab04b92a09952ca97767d0adef78496&format=llm_user) ## G2 Marketing Solutions Integrations - [6sense Revenue Marketing](https://www.g2.com/products/6sense-revenue-marketing/reviews) - [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - [AppDirect](https://www.g2.com/products/appdirect/reviews) - [Arcade](https://www.g2.com/products/arcade-software-arcade/reviews) - [Awstats](https://www.g2.com/products/awstats/reviews) - [Base](https://www.g2.com/products/brale-base/reviews) - [CDW](https://www.g2.com/products/cdw-cdw/reviews) - [Chameleon](https://www.g2.com/products/chameleon/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Consensus](https://www.g2.com/products/consensus/reviews) - [Crayon](https://www.g2.com/products/crayon-crayon/reviews) - 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[Supademo](https://www.g2.com/products/supademo/reviews) - [TestBox](https://www.g2.com/products/testbox/reviews) - [Uberflip a PathFactory Company](https://www.g2.com/products/uberflip-a-pathfactory-company/reviews) - [Universal SSIS Components by Devart](https://www.g2.com/products/devart-universal-ssis-components-by-devart/reviews) - [UserEvidence](https://www.g2.com/products/userevidence-userevidence/reviews) - [Walnut](https://www.g2.com/products/walnut/reviews) - [Whistic](https://www.g2.com/products/whistic/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zluri](https://www.g2.com/products/zluri/reviews) - [Zylo](https://www.g2.com/products/humanik-zylo/reviews) ## G2 Marketing Solutions Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Feedback Management** - Feedback Management **Document Management** - Document Management **Reporting/Analytics** - Reporting/Analytics **Security & Compliance** - Security & Compliance **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Personalized Outreach** - Personalized Outreach **Conversational AI** - Conversational AI **Dynamic Modeling** - Dynamic Modeling **CRM Integration** - CRM Integration **Agent Customization** - Agent Customization **Omnichannel Outreach** - Omnichannel Outreach **Follow-Up Scheduling** - Follow-Up Scheduling **Lead Generation** - Lead Generation **Inquiry Routing** - Inquiry Routing **Multi-Channel Campaigns** - Multi-Channel Campaigns **Independent Decision Making** - Independent Decision Making **Outreach Performance Analytics** - Outreach Performance Analytics **Customer Interaction Automation** - Customer Interaction Automation **Problem Solving** - Problem Solving **Task Automation** - Task Automation **Prospect Prioritization** - Prospect Prioritization **Real-time Conversations** - Real-time Conversations **Sales Follow-Up** - Sales Follow-Up **Data Enrichment** - Data Enrichment **Lead Qualification** - Lead Qualification **Sales Automation** - Sales Automation **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Data Availability** - Contact Data Availability - Account Data Availability - Offline Data - Real-Time Data - Intent Data **Review Platform** - Review Search - Review Platform - Product Content - Research Reports - Category and Product Taxonomy **B2B Services Reviews** - Category Taxonomy - Review Search - Review Submission - Localization - Service Provider Profiles **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Data** - Reliability - Data Security **Customization - AI Agent Builders** - API Security - Data Security - Authentication **Automation** - Sales Follow-Up - Feedback Collection - Document Processing - Lead Generation - Customer Interaction Automation **Study Creation & Design - Conversational AI Survey Platforms** - AI-Powered Question Generation - Research Objective Optimization - Cross-Platform Study Design - Multi-Modal Study Templates - Adaptive Survey Logic **Agentic AI - Native Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis - Competitive Analysis **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Platform Additional Functionality** - Third-Party Integrations - Topic Customization - Natural Language Processing (NLP) - Alerts - Real-time Intent **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Segment Trending** - Web - Social - Benchmarks - Finance **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Feedback Management - Customizability - Multi-Channel Management - Communication Management - Workflow Management - Email Management - Knowledge Base Management **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation - Multimedia Support - Multi-Modal Input Support **Autonomy** - Problem Solving - Task Execution - Adaptive Responses - Independent Decision Making **Participant Management & Recruitment - Conversational AI Survey Platforms** - Incentive Automation - Intelligent Screener Management - Global Participant Access - Automated Panel Recruitment **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Analysis** - Custom Dashboards - Reports - Integrations **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Outbound Sales** - Follow-Up Scheduling - Prospect Prioritization - Multichannel Campaign Execution - Personalized Outreach - Outreach Performance Analytics **Data Collection & Interview Moderation - Conversational AI Survey Platforms** - Embed and present various media types including images, videos, prototypes, or websites for participant evaluation - AI Interview Moderation - Create natural conversation flows that feel like human interactions rather than traditional form-based surveys **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Event Triggered Actions - Lead Generation - Lead Notifications - Generative AI - Lead Capture - Reporting/Analytics - API - Customer Journey Mapping - Real-Time Reporting - Lead Qualification - Multi-Channel Attribution - Customer Segmentation - Database Support - Summary Reports - Prioritization - Pipeline Management - Customizable Reports - Conversion Rate Optimization - Customer Database - Search/Filter - Activity Tracking - Trend Analysis - Lead Management - Performance Metrics - Content Marketing - Reporting & Statistics - B2B Lead Generation - Real-Time Updates - AI Copilot - Web Traffic Reporting - Data Import/Export - Customer Activity Tracking - Behavior Tracking - Competitive Analysis - Predictive Analytics - Contact Database - Sales Management - Activity Dashboard - Built-In Database - Real-Time Notifications - CRM - Contact Management - Real-Time Analytics - Data Visualization - Lead Nurturing - Sales Trend Analysis - Pipeline Reports - Customer Profiles **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Sales Analysis** - ROI Forecasting - Sales Forecasting **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Content Generation** - Creativity - Content Accuracy **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration - Third-Party Integrations **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - Version Control - Scalability - Personalization - Data Extraction - Webhooks - API - Natural Language Processing - Fallback Handling - Drag & Drop - Multiple LLM Models - Built-in AI Assistant - Automated Testing - Data Governance - Collaboration Tools - Pre-built Templates - Agent Design Tools - Deep Learning - Model Training - Analytics - Single Sign On - Debugging - Deployment Management - Proactive Error Detection **In-House Management** - Employee Performance - Team Workflow **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making - AI/Machine Learning **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking **Inbound Sales** - Data Enrichment - Inquiry Routing - Feedback Collection - Real-Time Engagement - Lead Qualification **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls **Additional Functionality** - Autoresponders - Configurable Workflow - Natural Language Processing - Customizable Branding - Sentiment Analysis - Real-Time Analytics - Pre-Configured Bot - Activity Dashboard - Live Chat - Real-Time Monitoring - Code-free Development - Reporting & Statistics - Speech Recognition - Drag & Drop - Reporting/Analytics - Generative AI - Customer Service Analytics - Chatbot - Intent Recognition - Lead Capture - Multi-Channel Communication - Search/Filter - Visual Analytics - AI Copilot - Chat/Messaging - CRM - Chat Transcript - Performance Metrics - Contextual Guidance - Natural Language Search - Monitoring - Speech Synthesis - Real-Time Notifications - Customer Database - API - For Developers - Customer Segmentation - Alerts/Escalation - Engagement Tracking ## Top G2 Marketing Solutions Alternatives - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,369 reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) - 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