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At a Glance
Market Segments
Small-Business (48.7% of reviews)
Mid-Market (38.6% of reviews)
Entry-Level Pricing
Free Per Year
No pricing available
G2 Profile and Reviews
Star Rating
(4,086)4.7 out of 5
Market Segments
Small-Business (48.7% of reviews)
Entry-Level Pricing
Free Per Year
Free Trial is available
Browse all 4 pricing plansGartner
Star Rating
(86)4.0 out of 5
Market Segments
Mid-Market (38.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GartnerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users on G2 report that G2.com excels in "Ease of Use" with a score of 9.4, highlighting its intuitive interface and straightforward navigation, while Gartner's score of 8.6 indicates a steeper learning curve for new users.
- Reviewers mention that G2.com offers superior "Quality of Support" with a score of 9.2, noting prompt responses and helpful resources, whereas Gartner's lower score of 8.2 suggests that users experience delays in support responses.
- G2 users appreciate the "Review Search" functionality, scoring it 9.3, which allows for efficient filtering and finding relevant reviews, while Gartner lacks this level of granularity, leading to a less satisfying search experience.
- Users report that G2.com shines in "Product Direction" with a positive score of 8.8, indicating confidence in the platform's future developments, while Gartner's score of 8.1 raises concerns about its innovation pace.
- Reviewers mention that G2.com has a robust "Review Submission" process, scoring 9.4, which encourages user engagement and feedback, while Gartner's submission process is perceived as cumbersome, affecting the volume of user-generated content.
- Users on G2 highlight the "Category and Product Taxonomy" feature, scoring 9.1, which helps in easily navigating through various software categories, while Gartner's taxonomy is seen as less comprehensive, making it harder for users to find specific products.
Pricing
Entry-Level Pricing
G2 Profile and Reviews
Free
Free
Per Year
Be discovered by millions of software buyers. Claim your profile, collect reviews, and share customer love.
- 3 Users
- Basic Profile
- Standard Seller Page
Gartner
No pricing availableFree Trial
G2 Profile and Reviews
Free Trial is available
Gartner
No trial information availableRatings
Meets Requirements
9.3
2,174
8.6
61
Ease of Use
9.3
2,229
8.6
61
Ease of Setup
9.2
502
8.8
16
Ease of Admin
9.0
373
8.8
12
Quality of Support
9.2
1,886
8.2
57
Has the product been a good partner in doing business?
9.1
474
8.4
24
Product Direction (% positive)
8.8
2,048
8.2
66
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Review Platform
9.3
1286
Not enough data
9.3
1314
Not enough data
9.2
1281
Not enough data
9.2
1187
Not enough data
9.1
1162
Not enough data
B2B Services Reviews
9.0
746
Not enough data
9.3
858
Not enough data
9.4
898
Not enough data
9.0
769
Not enough data
9.2
799
Not enough data
Agentic AI - Anti Money Laundering
8.9
32
Not enough data
8.8
31
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
8.8
12
Not enough data
8.6
12
Not enough data
8.7
14
Not enough data
8.8
12
Not enough data
8.6
11
Not enough data
Segment Trending
8.7
13
Not enough data
8.3
13
Not enough data
8.9
14
Not enough data
8.6
12
Not enough data
Analysis
9.0
12
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
Platform
8.6
14
Not enough data
8.6
13
Not enough data
8.6
12
Not enough data
9.0
12
Not enough data
8.8
14
Not enough data
8.7
13
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
8.5
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
Functionality - AI Agent Builders
8.3
10
Not enough data
8.3
10
Not enough data
8.8
10
Not enough data
9.0
10
Not enough data
Data and Analytics - AI Agent Builders
8.8
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
Integration - AI Agent Builders
8.8
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Study Creation & Design - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Management & Recruitment - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection & Interview Moderation - Conversational AI Survey Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
G2 Profile and Reviews and Gartner are categorized as Technology Research Services
Unique Categories
G2 Profile and Reviews is categorized as Technology Review Platforms, B2B Services Review Platforms, AI Agent Builders, AI Chatbots, AI Sales Assistant, AI SDRs, Chatbots, Conversational AI Survey Platforms, Survey, Market Intelligence, and Online Reputation Management
Gartner has no unique categories
Reviews
Reviewers' Company Size
G2 Profile and Reviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gartner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.5%
Computer Software
13.6%
Marketing and Advertising
5.5%
Education Management
3.3%
Financial Services
3.3%
Other
57.7%
Information Technology and Services
31.0%
Computer Software
13.1%
Marketing and Advertising
6.0%
Hospital & Health Care
4.8%
Education Management
4.8%
Other
40.5%
Alternatives
Discussions
Is g2 com legit?
22 Comments
RR
It is true platform 100% true and genuine platformRead more
What is g2 software?
20 Comments
FA
For me, it is a place to look for new software tools that help me work remotely. a most reliable software marketplace with tons of software listed.Read more
How do i make money doing reviews
13 Comments
JS
There are several betting sites that have hit the industry and if you are an avid sports lover, then you know it is important to have a presence in this...Read more
What services Gartner provide?
1 Comment
SG
Consulting, tools and templates for better decision making.Read more
Gartner has no more discussions with answers
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