--- title: Microsoft Reviews meta_title: 'Microsoft Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 65 reviews by the users' company size, role or industry to find out how Microsoft works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 65 scale: '5' date_modified: '2026-07-14' parent_category: name: Natural Language Processing (NLP) url: https://www.g2.com/categories/natural-language-processing-nlp --- # Microsoft Reviews **Vendor:** Microsoft **Category:** [Natural Language Processing (NLP) Platforms Software](https://www.g2.com/categories/natural-language-processing-nlp-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 65 ## About Microsoft Microsoft Reading Coach is a free, AI-powered application designed to enhance reading fluency through personalized and engaging practice sessions. It offers learners the opportunity to create unique AI-generated stories by selecting characters and settings, ensuring content is age-appropriate and moderated for quality and safety. As users read aloud, the app analyzes their fluency, identifies challenging words, and provides targeted coaching to improve pronunciation and comprehension. Integrated with Immersive Reader, Reading Coach supports diverse learning needs by allowing customization of text display, including adjustments to text size, font, and background color. Additionally, learners can choose from a curated library of leveled passages or input their own content for practice. The app also features gamified elements such as unlocking new story settings and characters, earning badges, and tracking progress through detailed reports, all aimed at motivating learners and fostering consistent reading habits. Key Features and Functionality: - AI-Generated Stories: Learners create personalized narratives by selecting characters and settings, with content moderated for quality and age appropriateness. - Real-Time Feedback: As users read aloud, the app analyzes fluency, identifies challenging words, and provides immediate coaching to improve pronunciation and comprehension. - Immersive Reader Integration: Supports diverse learning needs by allowing customization of text display, including adjustments to text size, font, and background color. - Curated Library and Custom Content: Offers a selection of leveled passages and the option for learners to input their own content for practice. - Gamified Elements: Includes features such as unlocking new story settings and characters, earning badges, and tracking progress through detailed reports to motivate learners. Primary Value and User Benefits: Reading Coach addresses the challenge of improving reading fluency by providing personalized, engaging, and consistent practice opportunities. By leveraging AI to tailor content and feedback to individual learners, it helps users overcome reading difficulties, build confidence, and develop a love for reading. The integration with Immersive Reader ensures accessibility for diverse learning needs, while the gamified elements keep learners motivated and engaged. Educators benefit from the ability to monitor student progress through detailed reports, enabling targeted support and instruction. ## Microsoft Reviews ### 1. From chaos to clarity—saves me 5+ hours weekly **Rating:** 5.0/5.0 stars **Reviewed by:** Timoteo Luis S. | Local Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Microsoft?** What I love most about Microsoft is Copilot in Outlook and Word. It can summarize long email threads in seconds and help me draft replies without having to start from scratch—honestly, it saves me at least an hour a day. The drag-and-drop integration across Teams, OneDrive, and Office feels seamless, and I don’t find myself losing files anymore. Performance-wise, Windows 11 has been surprisingly snappy on my older laptop, and the live captions in Teams have been an unexpected blessing during noisy remote meetings. The AI doesn’t feel gimmicky; it actually understands context, which makes me trust it more and use it more confidently. Support can be hit-or-miss, but the onboarding tips built into the apps have made setup feel painless. For the price of a Microsoft 365 subscription, the ROI feels undeniable—it’s become the backbone of my daily work. **What do you dislike about Microsoft?** What I dislike most is the fragmented user experience—especially between the Settings app and the old Control Panel in Windows. I constantly have to search which one has the option I need, and that wastes precious minutes when I'm in a flow. The forced Windows Updates are another pain point—they always seem to hit right before a presentation, and the "update and shut down" vs. "update and restart" options still feel like a gamble. Performance can also be inconsistent. OneDrive sync sometimes stalls without clear error messages, and I've lost time troubleshooting instead of working. The naming conventions (OneNote vs. OneNote for Windows 10, Teams classic vs. new Teams) create real confusion—even for power users. **What problems is Microsoft solving and how is that benefiting you?** Before Microsoft 365 and Copilot, I was drowning in emails, scattered files, and meeting notes I could never track down. I was spending nearly two hours a day just searching for information and then summarizing it. Now, Copilot in Outlook condenses long threads in seconds, OneDrive keeps everything synced across my devices, and Teams automatically captures meeting recaps so I don’t miss action items. The result is a big shift in how I work: I’m saving over five hours a week—more than 20 hours a month—which I can put into actual strategic work instead of constant digital cleanup. My stress is way down, collaboration feels smoother, and an unexpected perk is that Copilot’s suggested replies have helped me sound more concise and empathetic with clients. Overall, Microsoft solved my information-overload problem, and the payoff has been huge—not only in time saved, but also in better focus, clearer communication, and real peace of mind. ### 2. Trusted Microsoft Brand and Deep Portfolio That Helps Customers Grow **Rating:** 4.5/5.0 stars **Reviewed by:** Katie L. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Microsoft?** I like that Microsoft combines an incredibly strong, trusted brand with solutions that genuinely help customers run and grow their businesses. From a sales perspective, that credibility makes conversations easier and more strategic. The depth of the portfolio allows me to tailor solutions to customer needs, and the focus on long-term relationships aligns well with how I want to sell. **What do you dislike about Microsoft?** The biggest challenge is the complexity of operating within such a large organization. At times, internal processes and frequent changes can slow down execution in fast-moving sales cycles. With more streamlined workflows and clearer alignment, it would be even easier for sellers to stay focused on the customer. **What problems is Microsoft solving and how is that benefiting you?** Microsoft is solving real business problems around productivity, security, and digital transformation. That benefits me as an AE because it allows me to sell solutions that customers already value and rely on, leading to more strategic conversations, stronger relationships, and long-term revenue opportunities. ### 3. Great for Everyday Work, With Rooms for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Reet S. | Article assistant, Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Microsoft?** What I appreciate most about this Microsoft app is how seamlessly it fits into my daily workflow. It genuinely makes tasks feel lighter whether it's organizing files, collaborating with others, or tracking progress. The interface is clean and intuitive, so you don’t feel overwhelmed even when handling complex work. One feature that really stands out is how well everything syncs across devices, which saves a lot of time and avoids unnecessary back-and-forth. It has definitely helped me move from just “getting things done” to actually working more efficiently and thoughtfully. **What do you dislike about Microsoft?** The initial setup can be a bit confusing, especially if you’re not very tech-savvy. Some features take time to fully understand, and occasionally the app lags when handling large files or during peak usage. Also, certain integrations could be smoother they work, but not always as effortlessly as expected. **What problems is Microsoft solving and how is that benefiting you?** The app mainly solves the problem of scattered work and lack of coordination. It brings everything communication, data, and tasks into one place, which makes managing work much easier. For me, it has reduced the need to switch between multiple tools and has improved overall productivity. Over time, it’s helped me stay more organized, make better decisions with clearer data insights, and collaborate more effectively with others. ### 4. Solid AI Integration and Seamless Microsoft 365 Ecosystem **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew W. | Sales Administration Support, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Microsoft?** Tons of products and solid AI integration. Microsoft 365 is very useful, and I like having CoPilot in Outlook. It’s also convenient to connect my Microsoft account to my hardware and product keys. The Xbox integration is a nice bonus (for home use), and Microsoft Rewards are good too. I’m just really used to Windows and how it works, both at home and at work, so the user interface feels natural to me. It’s also pretty easy to integrate other products, whether that’s games or building a server. I don’t mind using CoPilot at work either. It works very well as long as you have the right amount of RAM and know which added features to turn off if you don’t need them. **What do you dislike about Microsoft?** Being forced to upgrade old hardware to the new Windows before you're ready to do so, especially with the price of components. **What problems is Microsoft solving and how is that benefiting you?** Saving me from having to completely re-learn a new product ecosystem. Great for gaming, work, video editing and can run or emulate other OS as well. The microsoft product portfolio and account works well on the OS and helps to synchronize files and remember settings etc. ### 5. Powerful cloud-native SIEM with strong Microsoft ecosystem integration **Rating:** 5.0/5.0 stars **Reviewed by:** yash p. | Cybersecurity Trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Microsoft?** The cloud-native architecture is what stands out most — there's no infrastructure to provision or scale manually, which is a huge shift from running a traditional on-prem SIEM. KQL (Kusto Query Language) makes threat hunting and log analysis genuinely fast once you're past the learning curve; writing custom detection rules and hunting queries feels far more flexible than static rule-based systems. The tight integration with the Microsoft security stack (Defender for Endpoint, Defender for Cloud, Entra ID) means correlating identity, endpoint, and cloud signals into a single incident happens automatically instead of requiring manual log stitching across tools. Sentinel's built-in SOAR capability through Logic Apps playbooks has also been valuable — automating response actions like isolating a host or disabling a compromised account cuts down response time significantly compared to fully manual triage. Workbooks give solid out-of-the-box visualization for monitoring, and the MITRE ATT&CK mapping in analytics rules makes it easy to see coverage gaps at a glance. For anyone building or running a SOC pipeline, the combination of scalable ingestion, native automation, and a genuinely powerful query language makes it one of the stronger cloud SIEM/SOAR platforms available. **What do you dislike about Microsoft?** Cost predictability is probably the biggest pain point — pricing is based on data ingestion volume, and log sources like firewall traffic, DNS, or verbose Defender logs can balloon the bill fast if retention and data connectors aren't tuned carefully from day one. Without active cost management (using tools like Data Collection Rules to filter noisy tables), it's easy to get a bill that doesn't match expectations. KQL has a steep learning curve for anyone coming from other SIEMs like Splunk (SPL) or QRadar — the syntax and logic aren't hard once you're fluent, but the ramp-up time to write efficient, non-resource-heavy queries takes real practice, and inefficient queries can silently drive up compute costs too. Out-of-the-box analytics rules can generate a fair amount of noise/false positives until they're tuned to the environment, so initial setup requires real time investment in fine-tuning detection thresholds and suppression rules to avoid alert fatigue. Documentation for some of the newer features (especially around UEBA and the newer AI-driven detections) also lags behind the pace of feature releases, so troubleshooting sometimes means digging through community forums rather than official docs. **What problems is Microsoft solving and how is that benefiting you?** Sentinel solves the core problem of fragmented visibility across a hybrid environment — instead of pulling logs from endpoints, identity, cloud workloads, and network devices into separate tools, it centralizes everything into one place for correlation and investigation. For someone building out a SOC pipeline as part of a home lab, this has been directly useful: I can ingest logs, write detection rules mapped to MITRE ATT&CK techniques, and see the full attack chain in a single incident view instead of manually piecing together evidence from multiple dashboards. It also solves the scalability problem that comes with traditional on-prem SIEMs — there's no hardware to provision or capacity planning to worry about as data volume grows, which matters a lot when you're experimenting with different log sources and don't want infrastructure overhead getting in the way of the actual security work. The automation piece (SOAR via Logic Apps) addresses the response-time problem — instead of manually acting on every alert, common response actions can be automated, which mirrors how a real SOC would reduce mean-time-to-respond (MTTR). Practicing that end-to-end flow — detection, investigation, automated response — has been genuinely valuable for building practical, job-ready SOC analyst skills rather than just theoretical knowledge. ### 6. Seamless All-in-One Microsoft Ecosystem That Keeps Me Productive **Rating:** 5.0/5.0 stars **Reviewed by:** Karim S. | Contact Center Manager and Lead Managment, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Microsoft?** The best part for me is the all-in-one ecosystem and how well everything integrates. With MS Windows as the UI, along with Office 365, Teams, Copilot for AI-powered assistance, and OneDrive for cloud storage, I can handle my daily work efficiently within the Microsoft ecosystem. Performance feels smooth overall, and I can rely on the help bars whenever I need guidance in any of the apps. **What do you dislike about Microsoft?** My biggest frustration is how unstable some core Microsoft applications can be. Apps like Office and even the Windows search bar crash fairly often, and that occasionally leads to data loss. It really feels like Microsoft needs to put more focus on improving overall application stability so these problems don’t keep happening. **What problems is Microsoft solving and how is that benefiting you?** Microsoft is helping solve time-management and efficiency challenges. Because I use a lot of templates every day, Copilot supports me by generating ready-to-use templates for whatever I need, which saves me significant time and effort. ### 7. A Unified, Secure Microsoft Ecosystem That Streamlines Admin Work **Rating:** 5.0/5.0 stars **Reviewed by:** Viral S. | IT SecOps Manager, Oil & Energy, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Microsoft?** The best thing about Microsoft is how much I appreciate the unified ecosystem it creates, which genuinely makes day-to-day administration easier. Tools like Microsoft 365, Entra ID, Intune, Azure, and Copilot AI work together in a way that streamlines identity management, security, and user productivity. The consistency across products, the strong security posture, and the steady pace of meaningful updates make it feel reliable and continually improving—exactly what you want when you’re responsible for keeping an organization running smoothly. I also value Microsoft for its ease of implementation, the customer support, and how frequently I use its tools as an administrator to manage and integrate our environment. **What do you dislike about Microsoft?** I find it frustrating that Microsoft changes product names so frequently, which can create unnecessary confusion for both administrators and end users. Just as teams get comfortable with a product name, branding, or portal layout, it often shifts again. This makes documentation outdated and training materials inconsistent, which then leads to extra work on the admin side. Other than that, Microsoft is a robust ecosystem across industries. **What problems is Microsoft solving and how is that benefiting you?** Microsoft helps us solve major operational challenges in the energy sector by centralizing identity management, security, and improving collaboration across field teams and office staff. With tools like Entra ID, Intune, and MS 365, we can securely manage users’ devices and access across multiple sites, which is critical in an industry where safety is essential. ### 8. Microsoft Suite: Essential Daily Tools with Seamless Outlook-Teams Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Sayak H. | DC Consultant, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Microsoft?** I like the whole suite offered by Microsoft, especially Outlook, Teams, the calendar integration, the Office apps, and much more. For my work, I use Excel, Word, and PowerPoint on an everyday basis, and I really like using them. **What do you dislike about Microsoft?** Among my dislikes, the biggest one is the heavy push for AI features and what feels like data harvesting. Another major issue for me is unwanted system updates. **What problems is Microsoft solving and how is that benefiting you?** Microsoft helps me solve multiple day-to-day work needs. I use OneDrive for collaboration and file sharing, Outlook for emails, and Teams chat to coordinate with colleagues. Word and Excel also support my everyday documentation and routine tasks. ### 9. Fast, Built-In Apps That Boost Work and School Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Gabrielle B. | Customer Care, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft?** I love using Microsoft for work and for emailing my son’s teachers. It starts up quickly and has the best applications built in. I also really like the crossover with MSN, because it adds value and helps me get things done faster for both work and school. **What do you dislike about Microsoft?** The only thing I’d say I dislike about Microsoft is that it may be time to add stronger login security, so workers can better protect their information. **What problems is Microsoft solving and how is that benefiting you?** I would say Microsoft benefits me while I’m working. I also use it when I’m editing, as well as for a side hustle. Microsoft isn’t just an application you use to start up your system; it also helps me stay organized. ### 10. Intuitive, Seamlessly Integrated Microsoft Platform for Smooth Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Manish B. | Compliance Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft?** What stands out most about the Microsoft Platform is its ease of use and familiarity. Tools like Outlook, Teams, Excel, Word, and SharePoint are intuitive and widely adopted, which makes onboarding new users very smooth. The platform offers a strong set of features for communication, collaboration, documentation, and data management. Integration between Microsoft applications works seamlessly, and regular updates improve security and performance without disrupting daily operations. **What do you dislike about Microsoft?** While the platform is easy to use, managing licenses and understanding feature differences between plans can be confusing. Some advanced features are only available in higher-tier subscriptions, which increases cost. Occasional updates may change layouts or settings, requiring minor user adjustments. Support response times can vary depending on the support plan in place. **What problems is Microsoft solving and how is that benefiting you?** Microsoft Platform helps streamline daily business operations by bringing communication, file management, collaboration, and productivity tools into one ecosystem. It reduces dependency on multiple third-party tools and improves efficiency through real-time collaboration and cloud-based access. The platform supports remote and hybrid work effectively while maintaining data security and compliance, resulting in better coordination and productivity across teams. ### 11. Integrated Systems, Vast Library, and Fair Pricing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft?** I like how the systems are integrated and the vast library available for different usages. Pricing seems fair for most products. UI / UX is fairly decent. **What do you dislike about Microsoft?** Processes aren’t very straightforward, especially during setup. At times, it feels like a simple missing button or shortcut could speed things up and improve overall performance. Technical Support also isn’t 100% reliable, since it can take a long time to get a hold of someone, and finalizing tasks like setting up phone directories (and similar items) can take ages. Those steps are not very straightforward either and seem to require a lot of licensing. Overall, the processes could be much more straightforward, and there’s a lot of room for improvement in the UI/UX. **What problems is Microsoft solving and how is that benefiting you?** I use it to connect through email, Slack, Teams, SharePoint, Azure, and similar tools. ### 12. Easy-to-Use Word, Excel, and PowerPoint That Power My Work **Rating:** 4.5/5.0 stars **Reviewed by:** sakshi t. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Microsoft?** Word, Excel, and PPT—my whole job revolves around them. They’re easy to use, and the interface is friendly and straightforward. **What do you dislike about Microsoft?** I’m facing a few issues with Teams and Excel. In Teams, there are occasional voice problems. In Excel, the app sometimes closes on its own, especially when I’m working with heavy data or a large amount of numbers. **What problems is Microsoft solving and how is that benefiting you?** It makes everything at work easier be it thorugh excel and word ### 13. Microsoft 365: Easy-to-Use Everyday Tools Like Word and Excel. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed Shafi H. | Technical Trainie, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Microsoft?** Microsoft 365 is easy to use, especially for everyday tools like MS Word and Excel. **What do you dislike about Microsoft?** It’s quite expensive, but it’s still worth the money. **What problems is Microsoft solving and how is that benefiting you?** Excel helps me keep track of my data and other things, like work reports, money management, and more. It makes it easier for me to stay organized and manage what I need in one place.. ### 14. Seamless Microsoft Integration Across Outlook, Excel, and Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Microsoft?** Microsoft has a really nice integration system. I can easily switch over from outlook, to excel, to teams. I also appreciate how teams tracks what I am doing across multiple apps. Realistically, I can keep a lot of my data in teams. It performs pretty well. **What do you dislike about Microsoft?** Outlook's search feature is rough. It is hard to find recent items. It'll sooner pull something old than recent. It also doesn't do well with key words, whereas google does amazing with finding emails through key words. Microsoft also glitches a fair amount. It is not unusual for outlook to go down a couple of times a year...or for excel to completely freeze my monitor. Microsoft can feel very outdated at times. **What problems is Microsoft solving and how is that benefiting you?** My organization uses it. I am able to email, share documents, and file with ease. It also makes collaboration easier. ### 15. Reliable and essential platform for modern business productivity and collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Microsoft?** The best thing about Microsoft, in my opinion, is that it offers a full ecosystem of interoperable products for both personal and business use. Productivity, communication, teamwork, and file management are all greatly enhanced by programs like Outlook, Teams, Excel, Word, OneDrive, and Microsoft 365. Employees can rapidly adjust without any training thanks to the interface's familiarity and ease of use. I also value the platform's robust security features, cloud integration, frequent updates, and general dependability. It is particularly helpful for companies that need centralized departmental control, remote communication, and steady performance. **What do you dislike about Microsoft?** The abundance of features, settings, and licensing options offered in some Microsoft products and services can initially feel overwhelming, which is something I detest. It could take more time for small enterprises or non-technical people to comprehend subscription plans and configure some advanced features. On older devices, system performance may occasionally become a little slow, particularly when several Microsoft programs are open at once. Furthermore, premium features are occasionally restricted by higher-tier licenses, which could raise overall expenses for companies. **What problems is Microsoft solving and how is that benefiting you?** Microsoft assists in resolving numerous daily business issues pertaining to data storage, remote work administration, communication, teamwork, and efficiency. In addition to facilitating safe document sharing and real-time collaboration with OneDrive and Microsoft 365 apps, the platform enables teams to interact effectively through Teams and Outlook. This has reduced manual processes, increased workflow efficiency, and greatly facilitated team coordination across many departments and locations. Additionally, the cloud-based architecture offers improved accessibility, backup, and business continuity, enabling workers to operate safely from any location while preserving operational consistency and productivity. ### 16. Easy to Use, Powerful Co-Pilot and Advanced Features **Rating:** 5.0/5.0 stars **Reviewed by:** siddharth g. | Branch Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Microsoft?** What I like most is how easy it is to use. The co-pilot feature, the advanced functions, and the accessibility options it offers make it really convenient. **What do you dislike about Microsoft?** Sometimes it gets slow and limits my ability to use certain features. It can also lag and take a while to load emails. **What problems is Microsoft solving and how is that benefiting you?** The problem that Microsoft is solving is putting your work life at your fingertips, making it easy to move from working on your laptop to your phone. It gives an all-around solution for your work needs. ### 17. Top-Tier Business Suite with Seamless Integration and Global Support **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew M. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Microsoft?** Microsoft is one of, if not the top-tier, business software solution with products that can solve almost any business problem. It is a worldwide company with a matching support network. The different apps are seamlessly and thoroughly integrated out of the box. **What do you dislike about Microsoft?** Once you understand the language of Microsoft, this gets easier; however, the learning curve is very steep, and the support is often incomplete or outdated online. **What problems is Microsoft solving and how is that benefiting you?** Microsoft solves the problem of needing an all-in-one platform to offer to our employees and loan officers. That is more than just a benefit. It is a must-have in today's competitive mortgage market. We are a highly recruited industry where good loan officers have a lot of choices and complete freedom to move whenever they'd like. ### 18. Great Features for Email & Documents, but Windows UI and Support Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Joe F. | IT Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Microsoft?** I'm mostly used to it and it has a lot of products or services I need such as Email, document processing. **What do you dislike about Microsoft?** I don't like the interface for Windows, the cost is expensive and there is very little support. **What problems is Microsoft solving and how is that benefiting you?** I can integrate 365 as an identity provider for multiple services. ### 19. Reliable and easy use software for anything and everything. **Rating:** 4.5/5.0 stars **Reviewed by:** cameron s. | Development Technician Apprentice, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Microsoft?** It’s my go-to browser for searching anything. There’s no delay, and it includes very advanced and useful AI software. **What do you dislike about Microsoft?** I sometimes find it hard to log into it. **What problems is Microsoft solving and how is that benefiting you?** The variety of software Microsoft provides like PowerPoint for my presentations and Excel for creating graphs. ### 20. Seamless Microsoft Integration Across Devices and Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Meghan D. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Microsoft?** What I like best about Microsoft is how seamlessly its tools integrate across platforms and teams. I am able to use all of their products across different devices. I love that I can use my OneDrive across devices. **What do you dislike about Microsoft?** Sometimes it feels like Microsoft Word on desktop hasn’t evolved significantly in its core interface since the early 2000s. While its reliability and familiarity are strengths, the overall user experience can feel dated compared to more modern, streamlined document tools. Continued refinement in design, collaboration visibility, and formatting automation would enhance usability. **What problems is Microsoft solving and how is that benefiting you?** Collaborating with teams and using products across devices ### 21. Powerful Features in MS Word, Excel & PowerPoint; Teams & Outlook are overly complex **Rating:** 3.5/5.0 stars **Reviewed by:** Franny C. | Author, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2026 **What do you like best about Microsoft?** Microsoft Word, Excel, and PowerPoint are powerful and in my opinion the best to use at this time. **What do you dislike about Microsoft?** Microsoft Teams and Outlook are overly complicated, with too many features hard to find. Not intuitive, and burdensome to use. **What problems is Microsoft solving and how is that benefiting you?** I'm an author, as well as a professional freelance proofreader, and Microsoft Word is my software of choice for both writing, and marking up documents as I proofread. Microsoft Excel is extremely versatile with unlimited templates you can find and create. ### 22. An App for Every Need **Rating:** 4.5/5.0 stars **Reviewed by:** Juanita C. | Senior Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Microsoft?** It has an app for each need a company or person may have **What do you dislike about Microsoft?** Something’s it feels a bit outdated compared to other platforms that do the same **What problems is Microsoft solving and how is that benefiting you?** All the office automation needs like excel, word, power point for presentations, teams for remote collaboration, outlook for emails ### 23. Easy to Use with Helpful Microsoft Customer Service! **Rating:** 4.5/5.0 stars **Reviewed by:** Heather W. | Property Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Microsoft?** Easy to use, can google anything you are not sure what to do, microsoft customer service is good **What do you dislike about Microsoft?** Expensive to purchase the entire office package. **What problems is Microsoft solving and how is that benefiting you?** Being able to type documents and complete worksheets and formulas easily. ### 24. Easy to Use Microsoft Standard I’ve Trusted Since High School **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy G. | In-field Quantitative Market Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Microsoft?** It's so easy to use, love all the Microsoft products, I have been a long-time user since high school, it's the standard to show kids as they move on to a computer. I trust all of their electronics. I use Microsoft every day, I love OneDrive that connects everything in Microsoft. **What do you dislike about Microsoft?** Some programs are for Apple only and not microsoft. **What problems is Microsoft solving and how is that benefiting you?** It's a one-stop shop for documents, photos, spreadsheets, slides and makes my life easier. ### 25. My Go-To Microsoft Program That Works Seamlessly with Everything **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft?** To be honest, this is the only program I’ve been using since I’ve had a computer. I really like the system and the way this program works. It aligns with so many programs, and they’ve also developed many other programs that work perfectly when you have the updated version. **What do you dislike about Microsoft?** To this day, I haven’t found anything to dislike about Microsoft. **What problems is Microsoft solving and how is that benefiting you?** It’s not just about solving one specific problem—literally, you can do almost anything with this. You can use it for work, to communicate, and to interact with other people, and it gives you so many options. ### 26. Seamless Microsoft Integration That Simplifies Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Microsoft?** What I like best is how integrated Microsoft tools are across everyday business functions. Applications like Outlook, Excel, Word, and Teams all work together seamlessly, which makes communication, reporting, and collaboration much easier. **What do you dislike about Microsoft?** One downside is that the system can feel complex at times, especially with so many tools and settings across different apps. It can also require training or experience to fully use some of the more advanced features effectively. **What problems is Microsoft solving and how is that benefiting you?** Microsoft solves the problem of disconnected workplace tools by providing an all-in-one ecosystem for communication, documentation, data management, and collaboration. Instead of using multiple separate platforms, everything is centralized. This benefits me by improving efficiency, keeping information organized, and making it easier to collaborate with teams in real time. It also helps standardize processes across the business, which improves consistency and productivity. ### 27. Seamless Integration and Reliability Across the Microsoft Ecosystem **Rating:** 4.0/5.0 stars **Reviewed by:** Ali A. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2025 **What do you like best about Microsoft?** Microsoft offers a very broad ecosystem that works well together, especially tools like Microsoft 365, Teams, and Azure. The products are reliable, widely adopted, and integrate smoothly with many third-party applications, which makes collaboration and daily work much easier across tea **What do you dislike about Microsoft?** Some Microsoft products can feel overly complex, especially for new users or smaller teams. Licensing and pricing are sometimes confusing, and frequent UI or feature changes can disrupt established workflows and require additional time for users to adapt. **What problems is Microsoft solving and how is that benefiting you?** Microsoft helps centralize communication, collaboration, and productivity in one ecosystem. Tools like Teams, Outlook, and OneDrive reduce context switching, improve collaboration across departments, and allow teams to work efficiently both remotely and in the office. ### 28. Seamless Integration Across Microsoft Products **Rating:** 5.0/5.0 stars **Reviewed by:** Veronika H. | General Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Microsoft?** I love how easily it integrates into all of its programs, I am able to use a bunch of products and I don't have to worry about something not carrying over. **What do you dislike about Microsoft?** I honestly don't find many problems with Microsoft, I think sometimes it would be nice if it had a more modern look but overall I don't have any dislikes. **What problems is Microsoft solving and how is that benefiting you?** I think Microsoft excels in integration, I have been able to find what I am looking for easily and collect data from one area and put it in another easily. ### 29. Seamless Integration and Productivity with Microsoft Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Franklin M. | sales agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Microsoft?** Microsoft offers a seamless ecosystem of tools that work well together, which makes daily workflows much more efficient. Products like Outlook, Teams, and OneDrive integrate smoothly, allowing for easy communication, collaboration, and file management. I also appreciate the reliability and consistent performance of their software, as well as the continuous updates that add useful features and enhance security. Overall, Microsoft provides a dependable and user-friendly experience that supports productivity. **What do you dislike about Microsoft?** While Microsoft products are highly reliable, some applications can feel slow or resource-heavy, especially on older devices. At times, the frequent updates interrupt workflow or require restarts at inconvenient moments. Additionally, navigating certain settings or features can be confusing due to how many menus and options there are. Overall, the tools are powerful, but they can be a bit overwhelming and occasionally disruptive. **What problems is Microsoft solving and how is that benefiting you?** Microsoft helps streamline my daily workflow by integrating essential tools—such as Outlook, Teams, OneDrive, and Office applications—into one connected ecosystem. This solves the problem of having data and communication scattered across multiple platforms. Collaboration becomes easier, file management is more organized, and communication with coworkers stays efficient and centralized. Overall, it saves time, reduces confusion, and helps me stay productive with less effort. ### 30. Easy-to-Use Microsoft Apps with Seamless Integration at an Affordable Price **Rating:** 4.5/5.0 stars **Reviewed by:** charlotte s. | operations assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Microsoft?** All the Microsoft applications are easy to use. They integrate well with each other, and they’re affordable compared to some other options. **What do you dislike about Microsoft?** it can be basic compared to other applications that are more expensive **What problems is Microsoft solving and how is that benefiting you?** It’s simple to use, and being able to work in the same document makes collaboration straightforward and easy, especially with colleagues who don’t work in the same office. ### 31. Reliable and Easy to Use, Built to Scale with Your Business **Rating:** 5.0/5.0 stars **Reviewed by:** Steven T. | Service Desk Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about Microsoft?** Its reliability. the ability to allow businesses to grow at scale, and ease of use **What do you dislike about Microsoft?** licensing cost. its complicated, locked down **What problems is Microsoft solving and how is that benefiting you?** email provider, file server, av/edr and business protection ### 32. A Reliable and Innovative Ecosystem That Boosts Team Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Chetana M. | IT support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Microsoft?** What I like most about Microsoft is how it balances innovation with reliability. Its ecosystem from Windows and Azure to Microsoft 365 and Copilot fits together seamlessly, making it easier for users and organizations to stay productive, secure, and ready for what’s next. **What do you dislike about Microsoft?** What I dislike about Microsoft is its complex licensing and pricing structure, which can be confusing to navigate. Some of its products also come with a steep learning curve, and updates occasionally change features or interfaces in ways that feel unexpected. **What problems is Microsoft solving and how is that benefiting you?** Microsoft helps solve productivity, security, and scalability challenges by offering integrated tools for work, collaboration, cloud computing, and AI. This benefits me because I can work more efficiently, stay protected, and adapt to new technologies more easily, without constantly switching between multiple platforms. ### 33. Easy to Use, Feature-Rich, and Great Value **Rating:** 4.0/5.0 stars **Reviewed by:** Sameh H. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Microsoft?** Everything! It has great features, it’s up to date, and it’s easy to use. The pricing is great too, the UI features are spot-on, and it now comes with integrated AI. **What do you dislike about Microsoft?** It can sometimes get very close to the limit when dealing with lots of data, so this could be seen as a performance issue. **What problems is Microsoft solving and how is that benefiting you?** Analysing large amounts of data and presenting it in a format that is easy to digest. Also having a stable platform ### 34. Love Using Microsoft Software and Devices—Especially Visual Studio **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher S. | Full Stack Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Microsoft?** I always like using their software, as well as their surface laptop and notch products such as Visual Studio. **What do you dislike about Microsoft?** Sometimes their products are buggy, or they’re not as intuitive to use as other software. **What problems is Microsoft solving and how is that benefiting you?** Their products make it possible for me to do my job effectively, and they help me work faster and more efficiently. ### 35. Easy-to-Use App Suite That Integrates Seamlessly and Boosts Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Prince Kumar O. | Research and development Engineer, Railroad Manufacture, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Microsoft?** Easy to use and providing best suite of application which is easily integrated to each other and increase the work productivity. also easy to implement and learn those all applications. **What do you dislike about Microsoft?** due to large collection of application and complexity of tools its hard to learn all the application and tools. also frequent updates comes which disrupt workflows and require constant learning or reconfiguration. **What problems is Microsoft solving and how is that benefiting you?** Microsoft provided the best collaborated application which increase the productivity. ### 36. Excel, OneDrive, and Teams Make Life Easier **Rating:** 4.5/5.0 stars **Reviewed by:** Kacper L. | Senior Customer Service Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Microsoft?** I really like various programs that make my life easier, like excel, onedrive, or teams. **What do you dislike about Microsoft?** I dislike optimization of some games, and sometimes i get some bugs **What problems is Microsoft solving and how is that benefiting you?** Every program i need is integrated in one operating system ### 37. Secure, Reliable Company Communication—Though Security Steps Can Feel Cumbersome **Rating:** 3.0/5.0 stars **Reviewed by:** Boaz M. | Discipleship Training School Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Microsoft?** It is safe and works well within a company for communication **What do you dislike about Microsoft?** Its safety features can sometimes feel annoying and hard to get through **What problems is Microsoft solving and how is that benefiting you?** A safe way to communicate in the company ### 38. Effortlessly Easy to Use on Any Device **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan M. | WareHouse, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft?** It’s very easy to use across any platform and on any device. **What do you dislike about Microsoft?** There’s really not much to dislike. The program is designed to be easy to use, and it feels straightforward overall. **What problems is Microsoft solving and how is that benefiting you?** So far, on my end, I haven’t had any problems and I’ve never had a reason to complain about using the software. It’s very straightforward and easy to use. ### 39. So Many Useful Apps—Easy to Learn and Use Across the Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Microsoft?** There are so many apps that are useful. I use a variety of the apps and once you learn one, you can use that across the entire platform. **What do you dislike about Microsoft?** I hear they are discontinuing Publisher which I really like. **What problems is Microsoft solving and how is that benefiting you?** I can't there is a problem except there will be a gap when Publisher is gone. ### 40. Easy to Use, but Security and Performance Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Jennifer F. | Administrative, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Microsoft?** Ease of use. Something I'm completely used to and comfortable with **What do you dislike about Microsoft?** Security issues, slow processes, too many AI feature issues **What problems is Microsoft solving and how is that benefiting you?** N/A ### 41. Microsoft Office: Familiar Tools That Make Everyday Work Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Microsoft?** Microsoft Office makes everyday work feel straightforward, with familiar tools like Word, Excel, and PowerPoint that almost anyone can quickly pick up and use. **What do you dislike about Microsoft?** File sizes for PowerPoint documents can be excessive, and Outlook can be erratic from time to time, especially after upgrades. **What problems is Microsoft solving and how is that benefiting you?** Microsoft is essentially addressing productivity-related office tasks in a meaningful and practical way. ### 42. A Different Kind of Software That Truly Helps Daily **Rating:** 5.0/5.0 stars **Reviewed by:** Georgi M. | Senior Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Microsoft?** different kind of software that work and help in the daily routine **What do you dislike about Microsoft?** sometimes Teams crashes in the video conference calls **What problems is Microsoft solving and how is that benefiting you?** different kind of software that work and help in the daily routine ### 43. Easy to Use, Multifaceted, and Convenient for Daily Use **Rating:** 4.5/5.0 stars **Reviewed by:** Brittney M. | Spealicalist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Microsoft?** easy to use, multi faceted, convenient! Used daily **What do you dislike about Microsoft?** frequent updates, and crashes can be an issue. Sometimes lagging can be a problem as well **What problems is Microsoft solving and how is that benefiting you?** i believe they are taking better steps to improve this under the new guidance and CEO. ### 44. Effortless Integration and User-Friendly Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Eddie S. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Microsoft?** What stands out to me most is the overall ease of use. Since the entire company is set up with Microsoft, everything becomes much simpler and more straightforward. **What do you dislike about Microsoft?** At the moment, I have to work with a vendor to manage my licenses instead of handling them directly myself. **What problems is Microsoft solving and how is that benefiting you?** Communication is extremely important for us. We rely heavily on Teams and Outlook to stay in touch, and these tools have been a great help. ### 45. Complete business ecosystem: secure, reliable, and easy to implement **Rating:** 5.0/5.0 stars **Reviewed by:** Timóteo Luís S. | Business development Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2026 **What do you like best about Microsoft?** The integrated and business ecosystem, which offers complete solutions (cloud, productivity, development, AI) with security, reliability, and global support, easy to use and implement. **What do you dislike about Microsoft?** The complexity of licensing and pricing, which can be confusing and costly, combined with a certain rigidity and 'bloat' in some products, which prioritize integration at the expense of simplicity and lightness. **What problems is Microsoft solving and how is that benefiting you?** It is helping me in the digital transformation of my company, connecting cloud, AI, productivity, and security in a single platform so that companies can innovate, collaborate, and operate with efficiency and global scale. ### 46. Reliable and Comprehensive Ecosystem That Boosts Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Microsoft?** What I like best about Microsoft is how reliable and comprehensive the ecosystem is. Different tools like Excel, powerpoint, Outlook, OneDrive, Teams make it easy to achieve my daily tasks with high efficiency. It has great integration among all the apps in its ecosystem and supports file sharing and collaboration easy. **What do you dislike about Microsoft?** One thing is that it can be overwhelming at times as it has variety of options of tools and apps available. Some of the features can take a while to get used to in the beginning. **What problems is Microsoft solving and how is that benefiting you?** Microsoft solves the problem of juggling between multiple apps to achieve my work by offering everything needed in one place. It is great when working with teams which involve regular communication, file sharing and collaboration. It helps me streamline my daily work, keep me organized and improves my efficiency ### 47. Comprehensive Features and Reliable Service from Microsoft **Rating:** 5.0/5.0 stars **Reviewed by:** Belinda B. | Utilities Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2025 **What do you like best about Microsoft?** Microsoft offers a wide range of features and products. I depend on Microsoft for my company, and I am satisfied with their services. **What do you dislike about Microsoft?** At this time, I don't have any dislikes. **What problems is Microsoft solving and how is that benefiting you?** Microsoft has been a valuable tool for both my business and my studies. It allows me to create and save files easily, and I feel confident trusting their services. ### 48. Many Applications and they are continuously updating them **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Microsoft?** Many options to create, edit and share documents, presentations, etc. **What do you dislike about Microsoft?** Nothing so far, it has really improved over time. **What problems is Microsoft solving and how is that benefiting you?** N/A ### 49. Windows 10 Feels Familiar, But Windows 11's AI Isn't for Me **Rating:** 3.5/5.0 stars **Reviewed by:** Benjamin R. | Field Inspector, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Microsoft?** I liked Windows 7 a lot, and windows 10 was pretty similar to it. **What do you dislike about Microsoft?** I do not like windows 11, the addition of AI doesn't feel good. **What problems is Microsoft solving and how is that benefiting you?** It allows me to play my games, but soon I may be switching to Linux so that I can continue to do so. ### 50. All-Encompassing, Intuitive Suite That Covers Every Need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Microsoft?** the entire suite - it is all encompassing, covering every need. Its intuitive, its easy to use and pick up. Most places use it, so its universal. **What do you dislike about Microsoft?** Its not easy to obtain and maintain as a private user **What problems is Microsoft solving and how is that benefiting you?** I mostly use 9probably like most other pople) word and excel - which between the 2 of thos products, cover most business and personal needs. I liek how its constantly evolving with technology and adding new features and ease fo use. - [View Microsoft pricing details and edition comparison](https://www.g2.com/products/microsoft-2025-10-29/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+05%3A02%3A05+-0500&secure%5Bsession_id%5D=780cd5b0-9b52-4abd-bc7d-59b5097cea14&secure%5Btoken%5D=f6fbe956ed5ef3e6ec10b39a73e800c4206280bef1f1e6ec0be06f8892a84310&format=llm_user) ## Microsoft Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Grammarly](https://www.g2.com/products/grammarly/reviews) - [Mendeley](https://www.g2.com/products/mendeley/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [PowerBI Tiles Pro](https://www.g2.com/products/powerbi-tiles-pro/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Microsoft Features **Model Customization - Natural Language Processing (NLP) Platforms** - Domain-Specific Models - Pipeline Customization - Model Fine-Tuning - Pre-Trained Models - Third-Party Library Integration **Scalability and Performance - Natural Language Processing (NLP) Platforms** - Distributed Training - Real-Time Inference - Handling Large Datasets **Integration and Deployment - Natural Language Processing (NLP) Platforms** - CI/CD and MLOps Compatibility - API and SDK Integration - Microservices Deployment **Data Preparation and Labeling - Natural Language Processing (NLP) Platforms** - Preprocessing Tools - Weak Supervision - Data Annotation Tools **Monitoring and Maintenance - Natural Language Processing (NLP) Platforms** - Model Drift Detection - Performance Monitoring ## Top Microsoft Alternatives - [IBM watsonx Orchestrate](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews) - 4.4/5.0 (368 reviews) - [IBM Watson Natural Language Understanding](https://www.g2.com/products/ibm-watson-natural-language-understanding/reviews) - 4.2/5.0 (32 reviews) - [Datasaur](https://www.g2.com/products/datasaur/reviews) - 4.5/5.0 (32 reviews)