Walnut Reviews & Product Details

What I like best about Walnut is that it gives me complete control over my demos without relying on engineering. I can easily create personalized, no-code demos that align with each prospect’s use case, ensuring every session feels relevant and impactful. Plus, the analytics help me understand what resonates with prospects, so I can refine my story for future demos. Overall, Walnut lets me focus on selling value instead of managing demo environments Review collected by and hosted on G2.com.

While Walnut is a powerful platform, I’ve noticed a few limitations from a sales engineering standpoint. Customizing very complex or deeply interactive workflows can sometimes be challenging, since it’s still a simulated environment and not a live product. Managing frequent product updates also requires periodic recapturing to keep demos current, which can be time-consuming. Additionally, the analytics, while insightful, could go deeper into user behavior patterns to help fine-tune demo narratives. That said, the pros far outweigh the cons, and Walnut continues to evolve quickly. Review collected by and hosted on G2.com.

I like the practicality of the platform and the way it allows creating interactive demonstrations without relying on code. It is a very useful solution for sales and pre-sales teams because it saves time and makes presentations much more engaging and realistic. The interface is intuitive and greatly facilitates the process of customizing the flows. Review collected by and hosted on G2.com.

I believe that the initial learning curve could be a bit simpler. Some advanced features require time to fully understand. Additionally, the loading time of the demos is sometimes a bit slow depending on the browser or network. Review collected by and hosted on G2.com.

The support team has consistently provided quick and reliable responses, and they do a good job of keeping us informed about features that are not yet available but are planned for future releases. This helps our business stay aligned and up to date as things progress. The integration with HubSpot has also been extremely useful, as it enables us to track data from forms, which in turn has delivered quality leads to our sales team. I typically create one to three Walnut product tours each quarter, and having reusable templates has made this process much more efficient. Review collected by and hosted on G2.com.

Sometimes it just feels clunky but I think part of that has to do with having been around it for a while now that we're slowly seeing it evolve into something truly useful and understanding how to maximize usage. There was a big learning curve it felt like but since then, it's become easier to use and understand which comes from them changing aspects of the platform as well. Review collected by and hosted on G2.com.

It's a dream come true for this technical marketer in the Observability space. I've worked both service provider and enterprise and the ability to demo a big data platform capability is no easy feat. With Walnut, gone are the need for packet replay and not enough data to show all the UI capabilities. We can now take a pre-alpha wireframe of a UI solution, get it into Walnut, and modify the UI to demo what the software *will* look like. It also instantly addresses the need for anonymization in demos. Packet replays to a real system don't have that capability unless the feature is in the actual UI SaaS Software Solution. Where was this a decade ago? I use this every day! Review collected by and hosted on G2.com.

Some captured screenshots don't translate an image into HTML or vice-versa. I've had times where I want to add a graphic or change a graphic and it's actually a graphic in complex HTML... or I need to anonymize some items and the system has it as a Cloudinary image. So I have to grab the image out of Cloudinary and photoshop edit it, which is an inconvenience. That said, I think this is more of a function of the software for which Walnut is screen capturing than a limitation within Walnut itself. Review collected by and hosted on G2.com.

What I like the most about Walnut is that it allows us to have uniform demos throughout the entire team. I also have it on a regular basis to ensure that all the prospects view the same good product narrative. It is integrated with our CRM tools so that everything is connected and thus the management can monitor usage. The numerous features allow me to feel more organized and less time strained at work even when it is in the busy sales periods. Review collected by and hosted on G2.com.

The aspect that I dislike about Walnut is that it may take a longer time to implement than it seems to do with advanced demos. Reworking demos following product changes is also an additional burden to my work. Smaller teams may struggle with the cost that paralyzed adoption in our business. These weak points do not negate the value, but do affect the speed at which we can act as things evolve. Review collected by and hosted on G2.com.

Today I was able to avoid creating an entirely new deck because Walnut has hundreds of templates which is a huge time saver and avoided a headache. Walnut also shows me when clients have viewed the slides - which is useful as now I will be able to tell when someone needs to be called. Clients don't need to create an account or go through any other process and they simply click on the link and it is accessible. Review collected by and hosted on G2.com.

Sometimes (like last week) data syncs to Data Studio take 24 hours - which is crazy. Walnut is very difficult to use because there are no folders and all information is dumped into one large pile. I dislike when the slides distort and then I have to re-upload them three times to get the font to display normally. Lastly I dislike when the audio gets muffled during video calls. Review collected by and hosted on G2.com.

Delivery of demos is the most enjoyable thing to me on Walnut because it is very straightforward. I use it frequently to demonstrate potential products to prospective customers in a realistic flow, and without any technical danger. I can spin up demos very easily and the fact that it integrates with our CRM is a natural part of our sales process. With the features I am able to customize demos to various audiences without incurring high prep time. Review collected by and hosted on G2.com.

The part that I do not like about Walnut is maintenance of demos. Although the ease of use is satisfactory, the actual updating of the product as the product evolves can be time consuming. I have used it regularly, and minor updates cumulate and impact productivity. There are features that need special configuration that would make things slow at the time of busy sales cycles, and cause me to be more careful with planning demo updates. Review collected by and hosted on G2.com.

To me, the greatest strength of Walnut is the ability to develop interactive demos by myself. I deal with it on a day to day basis, and its integration with CRM systems ensures that everything is in line with our sales process. I will be able to take the prospects through live situations rather than having to display static screenshots. It enhances my workflow since demos can be reused and repetitive and therefore save some time and maintain the topic of conversation. Review collected by and hosted on G2.com.

The negative aspect of Walnut that I do not like is that it is possible to spend a lot of time developing more complex demos. It was a learning curve during implementation, complex flows took more time to set up than anticipated. Demos usually require re-work when there are product changes, which is a slow-down to my day. This has affected my performance in that it has slowed down on the follow-ups and has burdened me at the peak sales periods. Review collected by and hosted on G2.com.

The capability of able to replicate the products in such a way that the intended audience just falls in love with the output this can generate. and the way Walnut helps us to do that in a very simple way is commendable. The complete dependency on Pre-prod/Test/Dev environment during demos is gone and we can demo it with Walnut Prototype is just amazing. Also the feature which we can use to make the demo customer specific with their details makes it more catchy for Customer which keeps them engaged and they are able to relate it in a better way.!! For any queries the customer support is just amazing and they do fix it very quickly and get it resolved. The way we can integrate this with most of the Applications/tools/products is just amazing. Once a user is starting to use the Demos created by Walnut they cant just go back to old way of doing demos through PPT so the frequency of use is on higher side. Review collected by and hosted on G2.com.

There are few things such as

1. when we actually capture the screens and the preview it shows is sometimes different than what it actually captured and if I just basis on the preview if i continue doing it and then in later stages when we opened it in Edit mode then the screen shows different which is a big downside.

2. When changing the selected element for tooltip sometime it doesn't work quiet smoothly and need to give a couple of tries.

3. At times the lag when doing edits is also a let down even if the network is good. Review collected by and hosted on G2.com.

The most positive thing about Walnut is that it allows me to test and display features on a demo environment. I apply it in all situations to demonstrate potential clients what our product is capable of, and seamless connection to Salesforce continues to track without difficulty. This amount of features is just sufficient to give each demo a custom feel, and the daily usage has made my working process more efficient, reducing the process of back and forth between the sales and product teams. Review collected by and hosted on G2.com.

The negative thing is that certain innovative customization options may seem too restrained. In cases when I attempt to make more elaborate demos, I am faced with limitations that demand workarounds. I work with Walnut daily and, therefore, these restrictions at times reduce my preparation. Although it is outstanding in terms of general demos, pushing any ideas of creativity may need additional efforts or creativity. Review collected by and hosted on G2.com.