Walnut Reviews & Product Details

What I like best about Walnut is that it gives me complete control over my demos without relying on engineering. I can easily create personalized, no-code demos that align with each prospect’s use case, ensuring every session feels relevant and impactful. Plus, the analytics help me understand what resonates with prospects, so I can refine my story for future demos. Overall, Walnut lets me focus on selling value instead of managing demo environments Review collected by and hosted on G2.com.

While Walnut is a powerful platform, I’ve noticed a few limitations from a sales engineering standpoint. Customizing very complex or deeply interactive workflows can sometimes be challenging, since it’s still a simulated environment and not a live product. Managing frequent product updates also requires periodic recapturing to keep demos current, which can be time-consuming. Additionally, the analytics, while insightful, could go deeper into user behavior patterns to help fine-tune demo narratives. That said, the pros far outweigh the cons, and Walnut continues to evolve quickly. Review collected by and hosted on G2.com.

I like the practicality of the platform and the way it allows creating interactive demonstrations without relying on code. It is a very useful solution for sales and pre-sales teams because it saves time and makes presentations much more engaging and realistic. The interface is intuitive and greatly facilitates the process of customizing the flows. Review collected by and hosted on G2.com.

I believe that the initial learning curve could be a bit simpler. Some advanced features require time to fully understand. Additionally, the loading time of the demos is sometimes a bit slow depending on the browser or network. Review collected by and hosted on G2.com.

The support team has consistently provided quick and reliable responses, and they do a good job of keeping us informed about features that are not yet available but are planned for future releases. This helps our business stay aligned and up to date as things progress. The integration with HubSpot has also been extremely useful, as it enables us to track data from forms, which in turn has delivered quality leads to our sales team. I typically create one to three Walnut product tours each quarter, and having reusable templates has made this process much more efficient. Review collected by and hosted on G2.com.

Sometimes it just feels clunky but I think part of that has to do with having been around it for a while now that we're slowly seeing it evolve into something truly useful and understanding how to maximize usage. There was a big learning curve it felt like but since then, it's become easier to use and understand which comes from them changing aspects of the platform as well. Review collected by and hosted on G2.com.

It's a dream come true for this technical marketer in the Observability space. I've worked both service provider and enterprise and the ability to demo a big data platform capability is no easy feat. With Walnut, gone are the need for packet replay and not enough data to show all the UI capabilities. We can now take a pre-alpha wireframe of a UI solution, get it into Walnut, and modify the UI to demo what the software *will* look like. It also instantly addresses the need for anonymization in demos. Packet replays to a real system don't have that capability unless the feature is in the actual UI SaaS Software Solution. Where was this a decade ago? I use this every day! Review collected by and hosted on G2.com.

Some captured screenshots don't translate an image into HTML or vice-versa. I've had times where I want to add a graphic or change a graphic and it's actually a graphic in complex HTML... or I need to anonymize some items and the system has it as a Cloudinary image. So I have to grab the image out of Cloudinary and photoshop edit it, which is an inconvenience. That said, I think this is more of a function of the software for which Walnut is screen capturing than a limitation within Walnut itself. Review collected by and hosted on G2.com.

The capability of able to replicate the products in such a way that the intended audience just falls in love with the output this can generate. and the way Walnut helps us to do that in a very simple way is commendable. The complete dependency on Pre-prod/Test/Dev environment during demos is gone and we can demo it with Walnut Prototype is just amazing. Also the feature which we can use to make the demo customer specific with their details makes it more catchy for Customer which keeps them engaged and they are able to relate it in a better way.!! For any queries the customer support is just amazing and they do fix it very quickly and get it resolved. The way we can integrate this with most of the Applications/tools/products is just amazing. Once a user is starting to use the Demos created by Walnut they cant just go back to old way of doing demos through PPT so the frequency of use is on higher side. Review collected by and hosted on G2.com.

There are few things such as

1. when we actually capture the screens and the preview it shows is sometimes different than what it actually captured and if I just basis on the preview if i continue doing it and then in later stages when we opened it in Edit mode then the screen shows different which is a big downside.

2. When changing the selected element for tooltip sometime it doesn't work quiet smoothly and need to give a couple of tries.

3. At times the lag when doing edits is also a let down even if the network is good. Review collected by and hosted on G2.com.

The most positive thing about Walnut is that it allows me to test and display features on a demo environment. I apply it in all situations to demonstrate potential clients what our product is capable of, and seamless connection to Salesforce continues to track without difficulty. This amount of features is just sufficient to give each demo a custom feel, and the daily usage has made my working process more efficient, reducing the process of back and forth between the sales and product teams. Review collected by and hosted on G2.com.

The negative thing is that certain innovative customization options may seem too restrained. In cases when I attempt to make more elaborate demos, I am faced with limitations that demand workarounds. I work with Walnut daily and, therefore, these restrictions at times reduce my preparation. Although it is outstanding in terms of general demos, pushing any ideas of creativity may need additional efforts or creativity. Review collected by and hosted on G2.com.

I appreciate Walnut's ability to standardize demonstrations throughout our organization, and its content control features are excellent, which is crucial for reducing operational and legal risks for our sales team. Additionally, I really liked the user interface and was able to develop a compliance-approved product script to help manage the narrative. Review collected by and hosted on G2.com.

I wasn't convinced by the depth of the analysis, particularly when it comes to the training team. While I do have access to some metrics, I find myself needing a more comprehensive and detailed dashboard. Review collected by and hosted on G2.com.

My favorite feature about Walnut is the frequency with which I use it to create demos that appear clean and consistent. The features provide me with ample work-with and connecting it with our CRM helped a lot in the implementation. I also like the fact that I am able to make something concrete and do not have to wait on the other person. It is now something that is a regular aspect of my weekly routine and saves much of the back and forth. Review collected by and hosted on G2.com.

When layouts do not work as intended, the biggest nuisance to me is that certain demos require more adjustments than I supposed. It makes me slow down during the days when I am in a haste to achieve something. Customer care is friendly and the additional changes continue to consume my time. Some of the projects took more time than it was supposed to take due to the need to redo some parts rather than deliver immediately. Review collected by and hosted on G2.com.

I like the feel of the Walnut when I am creating product demos and given that I am using it almost every day. Its adoption did not take long and I preferred the ease with which it integrated with HubSpot and Slack to allow my team to share demos without handoff. The features listed are good enough to perform quick edits and its make the product walk throughs are genuinely made are much more natural to the prospect. It has been a pleasant stimulus in my presentation at the workplace. Review collected by and hosted on G2.com.

The worst is that some of the changes are limited and this is frustrating at the time when I am fine tuning a demo. Those limits are apparent since I use Walnut rather often. It is compatible with HubSpot, and I still will switch between tools to make minor changes. The feature list is respectable, although the missing components do slow me down in the workplace and introduce additional steps that I do not want to take. Review collected by and hosted on G2.com.

I use Walnut to create/share interactive demos that allow prospects to play with our product without a live call. Very easy to take screens, add context and customize each flow based on who I’m presenting too. Once the templates are in place, updating & reusing them for varying deals is seamless and saves me hours each week. Review collected by and hosted on G2.com.

When I have a bunch of demos to manage across several teams, calling everything consistent can also feel pretty manual and especially when we roll out product updates. The analytics view also requires a few more clicks to give me the insights I really care about such as where do prospects drop off, for example. Not a huge issue, though it would be nice to streamline that for an even faster workflow. Review collected by and hosted on G2.com.