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Binary Health Analytics Reviews & Product Details

Binary Health Analytics is a managment platform designed to help healthcare organizations manage reputation and online presence, improve patient experience and gain competitive advantage.

Seller

Binary Fountain

Product Description

Binary Health Analytics is a managment platform designed to help healthcare organizations manage reputation and online presence, improve patient experience and gain competitive advantage.

Overview by

Kayla Zamary (Marketing Director at Mployer Advisor)

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Binary Health Analytics Reviews (5)

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EH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

6/17/2024

"Understand organisation's reputation"

4/5

What do you like best about Binary Health Analytics?

Binary health analytics has made the review analysis easier and operation easier..since its easy the teams can work with less error and productive Review collected by and hosted on G2.com.

What do you dislike about Binary Health Analytics?

Since i was involved in buying decison it .. i would say it is costly..for small organisation kindly use some open source tools Review collected by and hosted on G2.com.

AM

Angela M.

Practice Administrator and Operations Manager

Mid-Market (51-1000 emp.)

7/2/2020

"Binary Fountain is a great online reputation management system!"

5/5

What do you like best about Binary Health Analytics?

I like how it aggregates most reviews left by customers online and provides insights on negative review trends to help us improve patient referrals and online reputation. There are multiple reports you can run which include pie chars and graph charts to help show online reputation. Review collected by and hosted on G2.com.

What do you dislike about Binary Health Analytics?

More analytics would be great. Would like a comparison from last year's top companies in the same and different industries. I would like for it to use more websites when aggregating data. I would also like for it to show the scores month over month on the graph charts so I don't have to keep pulling up old reports to provide continuous insight up to the current date. I would also like for it to track and measure current and improved levels of patient engagement Review collected by and hosted on G2.com.

Recommendations to others considering Binary Health Analytics:

Good price and they are able to offer a lot of services relating to online reputation Review collected by and hosted on G2.com.

What problems is Binary Health Analytics solving and how is that benefiting you?

The problem we are solving within our organization is to improve online reputation but also increase online reputation through a performance management system. The benefits we have realized is that it identifies trends that we are able to build quality improvement projects on. Review collected by and hosted on G2.com.

JM

Jennifer M.

Mid-Market (51-1000 emp.)

4/24/2018

"Great Experience So Far"

5/5

What do you like best about Binary Health Analytics?

The onboarding process has been a breeze so far, very thankful for that. I love that I can see all my physician reviews in a single, simple dashboard and respond to comments from one place. Review collected by and hosted on G2.com.

What do you dislike about Binary Health Analytics?

I'm just beginning the implementation process, luckily no dislikes yet. Review collected by and hosted on G2.com.

What problems is Binary Health Analytics solving and how is that benefiting you?

The online reputation of our office locations and physicians had not been addressed prior to my start at the company, so there many opportunities for service recovery. By responding to all customer reviews in a timely manner, we hope to improve customer experiences. With mobile campaigns, we hope to increase the number of positive reviews to combat the negative reviews that are many years old. Review collected by and hosted on G2.com.