--- title: WellnessLiving Reviews meta\_title: 'WellnessLiving Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 197 reviews by the users' company size, role or industry to find out how WellnessLiving works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 197 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Fitness url: https://www.g2.com/categories/fitness --- ### WellnessLiving Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of WellnessLiving, appreciating its all-in-one platform that simplifies business operations. [(40 mentions)](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504590&qs=pros-and-cons#reviews) Users praise the **great and fast customer support** from WellnessLiving, always available to assist with tech inquiries. [(36 mentions)](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504484&qs=pros-and-cons#reviews) Users praise the **great and fast customer service** of WellnessLiving, appreciating their constant availability and support. [(30 mentions)](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504518&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of WellnessLiving, making business management efficient and straightforward. [(18 mentions)](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504573&qs=pros-and-cons#reviews) Users value the **organized client management** of WellnessLiving, streamlining business operations effectively and efficiently. [(14 mentions)](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504631&qs=pros-and-cons#reviews) Users find the **missing features** in reporting and invoicing limiting, affecting their operational efficiency. [(8 mentions)](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504261&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , noting slow response times and difficulty getting assistance when needed. [(7 mentions)](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504507&qs=pros-and-cons#reviews) Users find **feature issues** challenging, requiring tech-savvy support for setup and integration complications with other tools. [(6 mentions)](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504442&qs=pros-and-cons#reviews) Users find the **steep learning curve** daunting, as the platform's extensive features can be overwhelming to navigate. [(6 mentions)](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1977875&qs=pros-and-cons#reviews) Users experience **update issues** that can delay functionality across platforms, impacting overall usability at times. [(6 mentions)](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504551&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of WellnessLiving ##### 1. Ease of Use Users value the **ease of use** of WellnessLiving, appreciating its all-in-one platform that simplifies business operations. [ See 40 mentions ](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504590&qs=pros-and-cons#reviews) See Related User Reviews ![Benjamin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin V.") BV Benjamin V. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly Backend That’s Easy to Navigate" What do you like about WellnessLiving? User friendly and easy to navigate on the backend ![Irina K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irina K.") IK Irina K. 5.0/5 "All-in-One Solution for Growing Studios" What do you like about WellnessLiving? I use WellnessLiving for my Dance & Pilates studio and find scheduling and taking prepayments super easy. It offers clients various options like c ##### 2. Customer Support Users praise the **great and fast customer support** from WellnessLiving, always available to assist with tech inquiries. [ See 36 mentions ](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504484&qs=pros-and-cons#reviews) See Related User Reviews ![Irina K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irina K.") IK Irina K. 5.0/5 "All-in-One Solution for Growing Studios" What do you like about WellnessLiving? I use WellnessLiving for my Dance & Pilates studio and find scheduling and taking prepayments super easy. It offers clients various options like c ![Jacqueline F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacqueline F.") JF Jacqueline F. 4.0/5 "Efficient Scheduling with Stellar Support" What do you like about WellnessLiving? I like the support I get with the application whenever I need it. The AI feature is spectacular, and the staff consistently reach out to offer support ##### 3. Customer Service Users praise the **great and fast customer service** of WellnessLiving, appreciating their constant availability and support. [ See 30 mentions ](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504518&qs=pros-and-cons#reviews) See Related User Reviews ![Meg N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meg N.") MN Meg N. Small-Business (50 or fewer emp.) 5.0/5 "Awesome customer service and tech support" What do you like about WellnessLiving? We have loved using wellness living as our booking platform for our fitness studio for the past 5 years! Their customer service is like no other. You ![Bernie N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bernie N.") BN Bernie N. Small-Business (50 or fewer emp.) 5.0/5 "I have been using for 4 years and it has been GREAT!!!" What do you like about WellnessLiving? WellnessLiving makes running a business easy. Everything is all in one place. We have detailed profiles for all of our clients, their attendance and s ##### 4. User-Friendly Users appreciate the **user-friendly interface** of WellnessLiving, making business management efficient and straightforward. [ See 18 mentions ](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504573&qs=pros-and-cons#reviews) See Related User Reviews ![Benjamin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin V.") BV Benjamin V. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly Backend That’s Easy to Navigate" What do you like about WellnessLiving? User friendly and easy to navigate on the backend ![Jacqueline F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacqueline F.") JF Jacqueline F. 4.0/5 "Efficient Scheduling with Stellar Support" What do you like about WellnessLiving? I like the support I get with the application whenever I need it. The AI feature is spectacular, and the staff consistently reach out to offer support ##### 5. Client Management Users value the **organized client management** of WellnessLiving, streamlining business operations effectively and efficiently. [ See 14 mentions ](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504631&qs=pros-and-cons#reviews) See Related User Reviews ![S L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "S L.") SL S L. 4.0/5 "Streamlines Administration, Needs Better Class Setup" What do you like about WellnessLiving? I like that WellnessLiving is fully functional and really helps me run my business and finances. It streamlines and organizes the administrative side ![Bernie N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bernie N.") BN Bernie N. Small-Business (50 or fewer emp.) 5.0/5 "I have been using for 4 years and it has been GREAT!!!" What do you like about WellnessLiving? WellnessLiving makes running a business easy. Everything is all in one place. We have detailed profiles for all of our clients, their attendance and s ### 5 Cons or Disadvantages of WellnessLiving ##### 1. Missing Features Users find the **missing features** in reporting and invoicing limiting, affecting their operational efficiency. [ See 8 mentions ](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504261&qs=pros-and-cons#reviews) See Related User Reviews ![Benjamin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin V.") BV Benjamin V. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly Backend That’s Easy to Navigate" What do you dislike about WellnessLiving? The app gets slow, wish there were capabilities and features to organize the online store ![Ryan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan K.") RK Ryan K. Small-Business (50 or fewer emp.) 5.0/5 "WellnessLiving makes running a business easy." What do you dislike about WellnessLiving? I'm waiting on some features specific for our business but overall it's the best platform I have found. ##### 2. Poor Customer Support Users express frustration with **poor customer support** , noting slow response times and difficulty getting assistance when needed. [ See 7 mentions ](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504507&qs=pros-and-cons#reviews) See Related User Reviews PM Pamela M. Small-Business (50 or fewer emp.) 5.0/5 "Satisfied" What do you dislike about WellnessLiving? Its customer service is based outside the USA and they take a while to get back to you. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Will NEver Recommend This Company" What do you dislike about WellnessLiving? Everything else. Extremely nonresponsive. For our company, if something comes up, I shouldn't have to send 3 emails and never get a response. I should ##### 3. Feature Issues Users find **feature issues** challenging, requiring tech-savvy support for setup and integration complications with other tools. [ See 6 mentions ](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504442&qs=pros-and-cons#reviews) See Related User Reviews ![Irina K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irina K.") IK Irina K. 5.0/5 "All-in-One Solution for Growing Studios" What do you dislike about WellnessLiving? Just that courses are named events and cannot be purchased in the same location as, for example, class passes. That was my only issue. ![Natalie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalie S.") NS Natalie S. Mid-Market (51-1000 emp.) 5.0/5 "WellessLiving 10/10 Platform" What do you dislike about WellnessLiving? I wish feature requests of larger businesses were taken into account compared to "up voted" functions in the community. ##### 4. Learning Curve Users find the **steep learning curve** daunting, as the platform's extensive features can be overwhelming to navigate. [ See 6 mentions ](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1977875&qs=pros-and-cons#reviews) See Related User Reviews ![Megan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan W.") MW Megan W. 5.0/5 "Effortlessly Manages Our Yoga Studio Operations" What do you dislike about WellnessLiving? There's just a ton to utilize on the web, so sometimes I don't feel like I'm taking advantage of all of it. Just because there would be so much more t ![Dr. Tyler R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Tyler R.") DR Dr. Tyler R. Small-Business (50 or fewer emp.) 4.5/5 "A Must-Have Platform for Any Fitness Business" What do you dislike about WellnessLiving? There’s a bit of a learning curve in the beginning because there’s so much functionality, but once you get the hang of it, it becomes second nature. T ##### 5. Update Issues Users experience **update issues** that can delay functionality across platforms, impacting overall usability at times. [ See 6 mentions ](https://www.g2.com/products/wellnessliving/reviews?filters%5Bsentiment_snippet%5D=1504551&qs=pros-and-cons#reviews) See Related User Reviews ![Casey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casey D.") CD Casey D. Small-Business (50 or fewer emp.) 5.0/5 "Great customer service and support" What do you dislike about WellnessLiving? Sometimes delay in updates across platforms ![Isis G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isis G.") IG Isis G. Small-Business (50 or fewer emp.) 5.0/5 "Wellnessliving is a Value Bundled Solution for small businesses centered around apts and classes" What do you dislike about WellnessLiving? The biggest challenge with Wellnessliving is that you need a very tech-savvy member of your team to manage this program's setup and the ever-evolving ![Tammy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tammy S.") TS Tammy S. Small-Business (50 or fewer emp.) 4/7/2026 "Exceptional Service, Improved Platform" 5/5 What do you like best about WellnessLiving? I love how helpful and supportive the team at WellnessLiving is, especially Aaron, who made it a point to maintain a great customer relationship. It's impressive how he goes out of his way to help customers. I also really like the platform changes—they've improved a lot technologically, and the tools are better now. The private app they offer keeps everything organized, which I find really handy. I appreciate how the scheduling feature makes my studio management easier. Plus, the collaboration works great with my website, allowing people to book classes directly, and it integrates well with ClassPass. I would definitely recommend WellnessLiving to others because of the great team and effective features. Review collected by and hosted on G2.com. What do you dislike about WellnessLiving? In the beginning, the platform was a little hard to understand. There are also some areas for technological improvement and colors that could be better. I think the merchant teams could be a bit more advanced in terms of their admin capabilities. Even though they get back to us quickly, there's always room to grow in making the platform easier to understand. They send a lot of emails, which could be streamlined. Review collected by and hosted on G2.com. What problems is WellnessLiving solving and how is that benefiting you? WellnessLiving keeps everything organized, simplifies scheduling, and makes admin work and taxes easy. The platform has a helpful private app, enhancing studio operations. Review collected by and hosted on G2.com. Show More Response from The WellnessLiving Team of WellnessLiving [Editedit](https://www.g2.com/survey_responses/wellnessliving-review-12599497/official_response/edit) Hi Tammy, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you’ve had such a positive experience with our team, and we’ll be sure to pass along your kind words to Aaron — he’ll be so happy to hear this. It’s also great to know that the platform improvements, private app, scheduling tools, and integrations with your website and ClassPass are making a meaningful difference in how you manage your studio. We truly appreciate your honest feedback on the learning curve, design elements, merchant capabilities, and communication. Insights like yours are incredibly valuable as we continue to enhance the platform and make it more intuitive and streamlined for our users. Thank you again for your recommendation and for being part of the WellnessLiving community. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Validated ReviewerSource: Organic ![Irina K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irina K.") IK Irina K. 1/5/2026 "All-in-One Solution for Growing Studios" 5/5 What do you like best about WellnessLiving? I use WellnessLiving for my Dance & Pilates studio and find scheduling and taking prepayments super easy. It offers clients various options like casual, concession card, membership, or course purchases. It's very easy to follow for staff and clients, and the support is excellent. I appreciate how it has many additional options like a customized client app, forms for clients, and an AI help assistant—all of which you can use if needed, allowing you to pay according to your needs. It's an overall excellent all-in-one solution for my type of business. The initial setup was very easy for me. I'd definitely recommend it to a friend or colleague. Review collected by and hosted on G2.com. What do you dislike about WellnessLiving? Just that courses are named events and cannot be purchased in the same location as, for example, class passes. That was my only issue. Review collected by and hosted on G2.com. What problems is WellnessLiving solving and how is that benefiting you? I use WellnessLiving for easy scheduling and taking prepayments, which helps streamline my studio operations. It offers flexible client purchase options and excellent support. The customizable features and all-in-one solution save admin time, adapting to my business growth seamlessly. Review collected by and hosted on G2.com. Show More Response from The WellnessLiving Team of WellnessLiving [Editedit](https://www.g2.com/survey_responses/wellnessliving-review-12178035/official_response/edit) Hi Irina, Thank you so much for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that WellnessLiving has been a strong fit for your Dance and Pilates studio, especially when it comes to scheduling, prepayments, and offering flexible purchase options like memberships, concession cards, and courses. It’s great to know that both your staff and clients find the platform easy to follow, and that the customizable client app, digital forms, and AI assistance are helping you streamline operations while scaling your business at your own pace. We also appreciate your feedback regarding how courses are labeled and where they appear for purchase. Our platform continues to evolve based on feedback like yours, and in the meantime, our team can help you optimize your storefront layout, purchase links, and class visibility to make the client experience even smoother. If you ever want tips on organizing services or improving the booking flow, we’re happy to walk you through best practices. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. Validated ReviewerSource: Organic ![Jacqueline F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacqueline F.") JF Jacqueline F. 12/12/2025 "Efficient Scheduling with Stellar Support" 4/5 What do you like best about WellnessLiving? I like the support I get with the application whenever I need it. The AI feature is spectacular, and the staff consistently reach out to offer support. I love that my clients can use the system without needing help from me; it's so intuitive that even my older clients can manage it themselves. It’s fast and efficient, which maximizes my time for the business and for offering further classes and appointments. Review collected by and hosted on G2.com. What do you dislike about WellnessLiving? I like everything about Wellness living Review collected by and hosted on G2.com. What problems is WellnessLiving solving and how is that benefiting you? I use WellnessLiving to manage appointments through text and email. It's available online with a website and app, allowing clients to book and manage appointments themselves. This streamlines scheduling, making it fast and efficient, which maximizes my time for business and additional classes. Review collected by and hosted on G2.com. Show More Response from The WellnessLiving Team of WellnessLiving [Editedit](https://www.g2.com/survey_responses/wellnessliving-review-12083785/official_response/edit) Hi Jacqueline, Thank you so much for taking the time to share such an incredible review! We’re truly delighted to hear how WellnessLiving has been a game-changer for your home-based Pilates business and that the platform has helped make managing appointments, payments, and client communication seamless and stress-free. It’s wonderful to know that your clients are enjoying the easy booking experience and that the intuitive design and robust features are supporting both your growth and day-to-day operations. We also really appreciate your kind words about our team and the ongoing support you’ve received. It’s great to hear that Matt has been proactive in checking in and ensuring everything continues to run smoothly for you and your clients. Your trust and confidence in WellnessLiving mean a lot to us, especially knowing you chose us over other platforms. Best regards, Marylee B. Validated ReviewerSource: Organic ![Kasia K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kasia K.") KK Kasia K. Senior Communications & Events Manager, Microsoft Office Small-Business (50 or fewer emp.) 5/7/2026 "Easy Student Booking, but Configuration for Instructor/Studio is Not Easy" 3/5 What do you like best about WellnessLiving? Allows students to book through the app. It has an app that has a instructor and student view. Review collected by and hosted on G2.com. What do you dislike about WellnessLiving? It is not easy to learn at first! Not intuitive UI Review collected by and hosted on G2.com. What problems is WellnessLiving solving and how is that benefiting you? Helps us manage the studio, track student attendance, track signed forms, helps students sign up for classes. Review collected by and hosted on G2.com. Show More Response from The WellnessLiving Team of WellnessLiving [Editedit](https://www.g2.com/survey_responses/wellnessliving-review-12776454/official_response/edit) Hi Kasia, Thank you for sharing your feedback! We’re glad to hear that WellnessLiving is helping your studio manage bookings, attendance tracking, signed forms, and class registrations more efficiently. It’s also great to know that both the instructor and student app experience have been valuable for your business. We appreciate your honest feedback regarding the learning curve and UI experience. Since WellnessLiving offers a wide range of features and customization options, we understand that getting started can sometimes feel overwhelming at first. Feedback like yours helps us continue improving the platform and making it more intuitive for new users. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Validated ReviewerSource: Organic ![Megan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan W.") MW Megan W. Business Owner 12/11/2025 "Effortlessly Manages Our Yoga Studio Operations" 5/5 What do you like best about WellnessLiving? I like that WellnessLiving is easy for myself, my staff, and my clients to use. The setup allows me to create all kinds of different classes, events, and appointments for my clients to choose from. The initial setup was very easy, and I was provided a specialist who gave me onboarding training. Review collected by and hosted on G2.com. What do you dislike about WellnessLiving? There's just a ton to utilize on the web, so sometimes I don't feel like I'm taking advantage of all of it. Just because there would be so much more to learn. Review collected by and hosted on G2.com. What problems is WellnessLiving solving and how is that benefiting you? I use WellnessLiving for scheduling, and it's easy for myself, my staff, and clients to use. I can create different classes and events for clients to choose from. Review collected by and hosted on G2.com. Show More Response from The WellnessLiving Team of WellnessLiving [Editedit](https://www.g2.com/survey_responses/wellnessliving-review-12081368/official_response/edit) Hi Megan, Thank you so much for sharing your experience and for the wonderful feedback! We’re glad to hear that WellnessLiving has made it easy for you, your staff, and your clients to manage scheduling, classes, events, and appointments. It’s great to know that your onboarding experience was smooth and that the training support helped you get up and running quickly. We also appreciate your honest note about the depth of features available. Having a robust platform means there’s always more to explore as your business grows, and our team is always happy to help you uncover tools that can further streamline your operations and save you time. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. Validated ReviewerSource: Organic ![Meg N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meg N.") MN Meg N. Studio Manager Small-Business (50 or fewer emp.) 9/22/2025 "Awesome customer service and tech support" 5/5 What do you like best about WellnessLiving? We have loved using wellness living as our booking platform for our fitness studio for the past 5 years! Their customer service is like no other. You can always speak to a live tech support person, or you can also easily chat with a quick question. If you have to leave a call back number they actually call you back. And if you miss the call they will email you to set up a good time to call again. Nothing but positive things to say! Review collected by and hosted on G2.com. What do you dislike about WellnessLiving? Sometimes the software can be a bit complicated as there are so many bells and whistles. Review collected by and hosted on G2.com. What problems is WellnessLiving solving and how is that benefiting you? Any glitch in our booking system Wellnessliving is able to troubleshoot and resolve Review collected by and hosted on G2.com. Show More Response from The WellnessLiving Team of WellnessLiving [Editedit](https://www.g2.com/survey_responses/wellnessliving-review-11715856/official_response/edit) Hi Meg, Thank you so much for being a valued WellnessLiving partner for the past five years! We’re thrilled to hear that our customer service and tech support have made such a positive impact on your experience. Our team works hard to ensure you always have real, reliable support when you need it — whether it’s over chat, phone, or email. We also appreciate your note about the software’s complexity — with so many features available, it can take time to explore them all. Our team is always happy to guide you through any functionality to make sure you’re getting the most out of your system. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin L. Current UserValidated ReviewerSource: Organic ![Dr. Tyler R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Tyler R.") DR Dr. Tyler R. Owner Small-Business (50 or fewer emp.) 7/8/2025 "A Must-Have Platform for Any Fitness Business" 4.5/5 What do you like best about WellnessLiving? The best part about WellnessLiving is how seamlessly everything is integrated. From client management and billing to email and SMS communication, it handles everything in one place. It’s incredibly intuitive and has saved us hours each week. The automation features alone are worth it. Review collected by and hosted on G2.com. What do you dislike about WellnessLiving? There’s a bit of a learning curve in the beginning because there’s so much functionality, but once you get the hang of it, it becomes second nature. Their support team is also very responsive, which helps a lot during onboarding. Review collected by and hosted on G2.com. What problems is WellnessLiving solving and how is that benefiting you? WellnessLiving has helped us eliminate the need for multiple disconnected systems by centralizing everything into one platform. Before, we were juggling separate tools for scheduling, billing, email campaigns, texting, and reporting—which was time-consuming and inefficient. With WellnessLiving, everything is streamlined. We can easily track client activity, manage memberships and payments, and communicate effectively through automated emails and texts. This has dramatically improved our workflow, reduced errors, and allowed us to focus more on our clients rather than admin tasks. It’s helped us operate more professionally and efficiently, which directly contributes to our growth and member satisfaction. Review collected by and hosted on G2.com. Show More Response from The WellnessLiving Team of WellnessLiving [Editedit](https://www.g2.com/survey_responses/wellnessliving-review-11375222/official_response/edit) Hi Tyler, Thank you so much for taking the time to share your experience with WellnessLiving! We’re thrilled to hear how the all-in-one platform has streamlined your operations and saved you valuable time. The fact that our automation and integration features are making a real difference in your day-to-day business means the world to us. We understand the learning curve you mentioned, and we’re constantly working on enhancing our onboarding resources to make that initial ramp-up as smooth as possible. It's great to know our support team was there for you when it mattered most. If you ever want tips on optimizing any features or exploring our Partner Program, we’d love to connect. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. Current UserValidated ReviewerSource: Organic JV Jaime V. General Manager Small-Business (50 or fewer emp.) 6/30/2025 "Great customer service!" 5/5 What do you like best about WellnessLiving? It is very customizable. We were very easily able to set it up to function exactly the way we wanted it to for our boutique personal training studio. The software is intuitive and you can easily navigate to the funstion you need in multiple different ways. The onboarding was comprehensive and the customer support has been amazing. We were given contact info for dedicated reps in all stages of the process of switching to this software and they were all great. Review collected by and hosted on G2.com. What do you dislike about WellnessLiving? I think one of the only complaints we have is that sometimes it can be a little slow to reflect changes in the staff elevate app. For example, if you cancel or reschedule a client in the app, it may take time to be able to viaibly see the change on the schedule. Sometimes it requires the staff member to refresh the app to see the change. Review collected by and hosted on G2.com. What problems is WellnessLiving solving and how is that benefiting you? It allows us to create customized forms and appointment reminders with an option to click to cancel. The appointment reminders are a huge benefit to our studio. Review collected by and hosted on G2.com. Show More Response from The WellnessLiving Team of WellnessLiving [Editedit](https://www.g2.com/survey_responses/wellnessliving-review-11347341/official_response/edit) Hi Jaime, thank you so much for taking the time to share this fantastic review and for highlighting your experience from demo to onboarding to support—it means a lot to our entire team. We’re thrilled to hear how well WellnessLiving has been working for your business and that you’ve found the platform customizable, intuitive, and supported by responsive, real people. It’s wonderful to know that your experience with our Sales, Onboarding, Merchant Processing, and Support teams has been smooth and positive every step of the way. Regarding your note about the Elevate Staff App sometimes requiring a refresh to update schedule changes, we really appreciate you sharing that feedback. We know how important it is to have real-time visibility, and our development team is continuously improving app performance to keep everything running as seamlessly as possible. Thank you again for recommending us and for being part of the WellnessLiving community. Best regards, Benjamin K. Current UserValidated ReviewerSource: Organic ![Ryan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan K.") RK Ryan K. Owner Small-Business (50 or fewer emp.) 6/26/2025 "WellnessLiving makes running a business easy." 5/5 What do you like best about WellnessLiving? WellnessLiving makes running a business easy. Everything is all in one place. We have detailed profiles for all of our clients, their attendance and spending history. We can plan events and send marketing emails all from WellnessLiving. This saves time and money having everything on one platform. Their customer service is top notch! If I ever get stuck or need to learn a new feature, their team is quick to respond. The thing I love the most is they are always improving and adding new features! They listen to their businesses and try everything they can to make our life easier! Review collected by and hosted on G2.com. What do you dislike about WellnessLiving? I'm waiting on some features specific for our business but overall it's the best platform I have found. Review collected by and hosted on G2.com. What problems is WellnessLiving solving and how is that benefiting you? It is very helpful for us to have a detailed record of member activity, attendance and spending. It simplifies day to day operations, helps us know our members better. It gives us a record to draw on to resolve any disputes. It also helps staff communicate important information about members. It helps us improve member experience overall. Review collected by and hosted on G2.com. Show More Response from The WellnessLiving Team of WellnessLiving [Editedit](https://www.g2.com/survey_responses/wellnessliving-review-11337196/official_response/edit) Hi Ryan, Thank you for sharing such a detailed and encouraging review! We're thrilled to hear how WellnessLiving has become a central hub for your operations—allowing you to manage client profiles, track attendance and spending, run events, and send marketing emails all in one place. It's great to know these tools are saving you time and supporting your business growth. Your kind words about our customer service mean a lot. We pride ourselves on being responsive and solution-focused, and we're glad our team has been able to support you every step of the way. We also appreciate your note on industry-specific features—please know that we’re constantly evolving based on customer input, and your suggestions help shape what’s next. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. Current UserValidated ReviewerSource: Organic ![S L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "S L.") SL S L. 12/16/2025 "Streamlines Administration, Needs Better Class Setup" 4/5 What do you like best about WellnessLiving? I like that WellnessLiving is fully functional and really helps me run my business and finances. It streamlines and organizes the administrative side of things, making it easier for participants to sign up. Review collected by and hosted on G2.com. What do you dislike about WellnessLiving? Setting up the classes and making changes to classes in WellnessLiving can be a bit challenging. Also, the onboarding process feels overwhelming with lots of information and questions. Having to do 'homework' for setup wasn't appealing, though it's necessary to prepare and understand the sections in advance. Review collected by and hosted on G2.com. What problems is WellnessLiving solving and how is that benefiting you? I use WellnessLiving for registration and tracking, streamlining and organizing the administrative side and making it easier for participants to sign up. Review collected by and hosted on G2.com. Show More Response from The WellnessLiving Team of WellnessLiving [Editedit](https://www.g2.com/survey_responses/wellnessliving-review-12098756/official_response/edit) Thank you for your thoughtful review, we’re glad to hear that WellnessLiving is helping streamline your administration, finances, and participant registration, and that the platform is supporting your day-to-day business operations. That’s exactly what we aim to make easier for our clients. We also appreciate your honest feedback about class setup and the onboarding experience feeling overwhelming. With a feature-rich platform, initial configuration can sometimes feel like a lot at once, and your comments help highlight where we can continue improving guidance and setup flow. Many clients find that once the foundation is set, ongoing management becomes much smoother — and our team is always happy to help simplify that process. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com ! Best regards, MaryLee B. 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