I like the ease of use and the simplicity of the app. I appreciate getting direct messages and having direct chat with customers. I also find it helpful to get notifications in a quick manner. I can access messages in my work inbox within a second, making it efficient to see the messages clients have sent to me. Review collected by and hosted on G2.com.
Thryv inbox message could be improved by having more clarity for the cost of where I find the customer's information. Review collected by and hosted on G2.com.
Thank you for your feedback! We're glad to hear that the ease of use, real-time messaging, and instant notifications help you stay connected with your customers and manage communications efficiently.
We also appreciate your suggestion regarding greater visibility into customer lead source and cost information within the inbox experience. Feedback like yours helps us identify opportunities to make reporting and attribution clearer so businesses can better understand where customer inquiries are coming from and measure the value of their marketing investments. I've passed this on to our product team.
Thank you for choosing Thryv and for sharing your experience.



