# Best Online Appointment Scheduling Software - Page 7 *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Online appointment scheduling software provides customers with a portal to book an appointment online and enables businesses to track and manage those appointments. This software enables businesses to schedule appointments, view calendars, print forms, integrate payment options, customize schedules, and enforce scheduling rules. Additional features may include automated emails (reminders, follow-ups, cancellations, rescheduling, etc.) and notifications, online payment for services, custom profiles, and calendar integrations. A feature that is becoming more popular within this software is the use of AI scheduling, where typical schedules are analyzed and times are suggested based on all parties' time zones, best work hours, and consistent availability. This software can integrate with [enterprise content management systems](https://www.g2.com/categories/enterprise-content-management-ecm), [email software](https://www.g2.com/categories/email), [meeting management software](https://www.g2.com/categories/meeting-management), [video conferencing software](https://www.g2.com/categories/video-conferencing), and [calendar software](https://www.g2.com/categories/calendar), among other useful office software. Online appointment scheduling tools are used by various appointment-based business segments, such as health and wellness professionals, salon and beauty professionals, professional service providers, and medical professionals. Having access to online appointment scheduling software allows for service and appointment-based businesses to boost revenue and clientele bases. There are some categories similar to online appointment scheduling, but offer features for different use cases or business types. For instance, [patient scheduling software](https://www.g2.com/categories/patient-scheduling) caters specifically to healthcare and medical professionals. [Business scheduling software](https://www.g2.com/categories/business-scheduling) is meant for internal business meetings as well as teams who work with outside vendors or customers. Sales, revenue operations, recruitment, and customer success teams use business scheduling software to schedule one-on-one meetings or groups to accomplish specific goals. The biggest difference between business scheduling and online appointment scheduling tools is that the latter enables scheduling and receiving payments. Business scheduling users do not need to collect payment as that is not beneficial to the meetings scheduled via this software. To qualify for inclusion in the Online Appointment Scheduling category, a product must: - Have a scheduler that can be viewed, managed, and edited by administrators and multiple users - Gather contact information for appointment makers - Send appointment notifications to customers - Contain a form of payment integration for clients’ appointments - Allow for integration with other office products such as email, calendar, or video conferencing tools ## Top Online Appointment Scheduling Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,519 reviews) | Outlook-native appointment scheduling with Teams calendar sync | "[All in One Productivity Ecosystem with Seamless Collaboration Across Devices](https://www.g2.com/survey_responses/microsoft-365-review-12930516)" | | 2 | [Calendly](https://www.g2.com/products/calendly/reviews) | 4.7/5.0 (2,556 reviews) | Self-service scheduling with automated calendar sync | "[Calendly Makes Scheduling Simple, Organized, and Efficient](https://www.g2.com/survey_responses/calendly-review-12859640)" | | 3 | [Qualified](https://www.g2.com/products/qualified/reviews) | 4.9/5.0 (1,478 reviews) | AI-SDR-powered inbound meeting booking with Salesforce | "[Powerful tool for faster speed-to-lead & clear ROI tracking](https://www.g2.com/survey_responses/qualified-review-12849779)" | | 4 | [GReminders](https://www.g2.com/products/greminders/reviews) | 4.6/5.0 (676 reviews) | CRM-integrated scheduling with AI meeting prep | "[GReminders: Effortless Client Scheduling and Time-Saving AI Notetaker](https://www.g2.com/survey_responses/greminders-review-12944686)" | | 5 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (4,973 reviews) | Self-service scheduling with custom intake forms | "[Straightforward, Customizable Forms That Look Professional](https://www.g2.com/survey_responses/jotform-review-12965088)" | | 6 | [Cal.com](https://www.g2.com/products/cal-com/reviews) | 4.6/5.0 (137 reviews) | Open-source scheduling with team routing workflows | "[Ease of Use, but Mobile App Needs Improvement](https://www.g2.com/survey_responses/cal-com-review-12701543)" | | 7 | [Waitwhile](https://www.g2.com/products/waitwhile/reviews) | 4.9/5.0 (318 reviews) | Virtual waitlists with SMS-based queue management | "[Essential Tool for Customer Order Notifications](https://www.g2.com/survey_responses/waitwhile-review-12168537)" | | 8 | [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) | 4.6/5.0 (1,182 reviews) | Client self-booking with instant payment access | "[Seamless Payment Collection with Automation](https://www.g2.com/survey_responses/square-point-of-sale-review-12672421)" | | 9 | [Cal ID](https://www.g2.com/products/cal-id/reviews) | 4.7/5.0 (219 reviews) | — | "[Fast Onboarding, Customizable Booking Links, and No Paywall for Integrations](https://www.g2.com/survey_responses/cal-id-review-12866241)" | | 10 | [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) | 4.5/5.0 (195 reviews) | Family-profile scheduling with membership automation | "[Exceptional Service, Improved Platform](https://www.g2.com/survey_responses/wellnessliving-review-12599497)" | --- ## What Are the Most Common Questions About Online Appointment Scheduling Software? *AI-generated · Last updated: May 26, 2026* ### Which appointment tool offers payment processing at booking? Based on G2 reviews, Calendly stands out here because verified users repeatedly mention built-in payment-related workflows and easier booking at the point of scheduling. Reviewers say it helps reduce back-and-forth by letting people book directly, and some users specifically note payment support as part of the booking flow. According to verified users, it also supports reminders, scheduling links, and integrations that make appointment setup feel more streamlined for client-facing teams. G2 reviewers mention that some advanced payment-related capabilities may depend on plan level, but the product is still described as easy to set up and professional for handling bookings. Other products in this category also mention payment support, but Calendly appears most frequently in recent review data. ### Which platform supports multi-location appointment scheduling? Based on G2 reviews, Cal ID is the strongest fit for this question because verified users describe it as flexible for teams, event types, and scheduling across different needs, including scenarios where organizations manage multiple hosts and varied booking requirements. According to verified users, it supports integrations with calendars and meeting tools while helping teams route appointments through a unified booking experience. G2 reviewers also mention that it is useful for organizations needing more than a simple one-person calendar, with support for multiple calendars and team-based scheduling flows. While some reviewers note that certain admin capabilities could go further, the review data most clearly supports Cal ID for multi-location or multi-team scheduling scenarios. ### Which vendor provides real-time appointment confirmations and reminders? Based on G2 reviews, Calendly is the clearest match because verified users repeatedly mention automated confirmations, reminder emails, and follow-up messages as core strengths. Reviewers say these reminders improve attendance, reduce missed calls, and make the booking experience feel more professional for both teams and clients. According to verified users, the platform helps eliminate manual follow-up while keeping invitees informed with confirmations and schedule updates. G2 reviewers mention this benefit across use cases like interviews, demos, client meetings, and sales calls. Some users note that premium plans unlock deeper workflow options, but the review data consistently ties Calendly to strong reminder and confirmation functionality in recent customer feedback. ### Which appointment scheduling tool offers the most intuitive booking interface? Based on G2 reviews, Calendly is most often described as intuitive, simple, and easy for both teams and invitees to use. Verified users frequently mention its clean interface, straightforward setup, and smooth experience for sharing booking links, embedding scheduling pages, and letting clients choose a time without confusion. According to verified users, it reduces friction in the booking process and helps present a professional impression to prospects and customers. G2 reviewers mention that even first-time users can get started quickly, while teams appreciate how little training is needed for day-to-day scheduling. Some users want deeper customization, but the overall review language most strongly supports Calendly as the most intuitive option in this dataset. ### What is the top-rated appointment scheduling solution for healthcare? Based on G2 reviews, healthcare-focused buyers often highlight tools that reduce no-shows, simplify patient or client scheduling, and automate reminders. Verified users in healthcare and service settings mention products such as Calendly, GoReminders, and Waitwhile for improving appointment flow, confirmations, and front-desk efficiency. According to verified users, important themes include easier online booking, reminder automation, reduced administrative work, and better communication before appointments. G2 reviewers mention that the right fit depends on whether the need is provider scheduling, reminders, queue management, or intake workflows. In this review set, healthcare-related praise appears across multiple products rather than one universal winner, so buyers should compare based on reminders, scheduling simplicity, and operational workflow support. **Here are some of the top-rated products on G2:** - [Calendly](https://www.g2.com/products/calendly/reviews) – often used for patient, client, and team scheduling with reminders and self-service booking - [GoReminders](https://www.g2.com/products/goreminders/reviews) – frequently praised for reminder workflows that help reduce no-shows and missed appointments - [Waitwhile](https://www.g2.com/products/waitwhile/reviews) – commonly used to manage appointments, check-ins, and queue-based service workflows ### What is the most affordable appointment scheduling software for SMBs? Based on G2 reviews, affordability for SMBs usually comes down to lower setup friction, useful free or low-cost entry points, and enough functionality to avoid buying extra tools. Verified users frequently describe Calendly, Jotform, and Cal.com as cost-conscious options, with reviewers calling out free plans, manageable pricing, or good value for what they receive. According to verified users, these products help smaller teams reduce manual scheduling, automate reminders, and keep bookings organized without heavy administrative overhead. G2 reviewers mention that some advanced capabilities may sit behind higher tiers, but these tools are still often described as practical for growing businesses that want scheduling without excessive complexity or cost. **Here are some of the top-rated products on G2:** - [Calendly](https://www.g2.com/products/calendly/reviews) – widely used by small teams for professional scheduling links, reminders, and quick setup - [Jotform](https://www.g2.com/products/jotform/reviews) – valued for easy form-based booking workflows, free-plan flexibility, and broad business use - [Cal.com](https://www.g2.com/products/cal-com/reviews) – praised for customization, useful free features, and strong scheduling control for lean teams ### What is the best scheduling software for service-based businesses? Based on G2 reviews, service-based businesses consistently value tools that reduce manual coordination, automate reminders, and help clients self-book without repeated phone calls or email exchanges. Verified users mention Calendly, Microsoft 365, and Jotform as products that support daily scheduling, communication, and organization across service workflows. According to verified users, the best choice depends on whether the business needs simple appointment links, broader productivity and calendar coordination, or form-driven intake before appointments. G2 reviewers mention benefits like easier scheduling, better visibility into availability, and more professional client interactions. In this dataset, there is no single dominant winner across all service businesses, but the most praised options all help streamline client booking and reduce admin work. **Here are some of the top-rated products on G2:** - [Calendly](https://www.g2.com/products/calendly/reviews) – ideal for service teams that want simple client booking, reminders, and fewer scheduling emails - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) – useful for businesses that rely on calendar coordination, meetings, and connected communication tools - [Jotform](https://www.g2.com/products/jotform/reviews) – helpful for service businesses that combine appointment scheduling with forms, intake details, and document collection ### What tool offers advanced appointment analytics and reporting? Based on G2 reviews, Mindbody is one of the most clearly cited tools for analytics and reporting in appointment-driven operations. Verified users mention its reporting depth for tracking bookings, sales, attendance, customer activity, and business performance. According to verified users, those reports help with planning, spotting trends, monitoring class or appointment demand, and understanding revenue performance over time. G2 reviewers mention that analytics are especially useful for studios, gyms, and businesses that need both appointment management and operational visibility. Some reviewers would like even more customization or easier navigation, but the review set consistently connects Mindbody with strong reporting compared with many simpler scheduling tools focused mostly on booking links and reminders. ### What platform integrates with Google Calendar and Outlook? Based on G2 reviews, Calendly is strongly associated with calendar integrations, especially for teams that want appointments to sync across common work tools. Verified users mention easy connections with Google Calendar, Outlook, Google Meet, Microsoft tools, and other workflow systems that keep availability accurate and reduce manual coordination. According to verified users, these integrations help prevent double bookings, simplify scheduling across time zones, and make it easier to share booking links externally. G2 reviewers mention that setup is typically fast and that integration support is one of the product’s biggest strengths for daily scheduling. While several products in this category also connect to Google and Outlook, Calendly is the most consistently referenced in recent reviews. ### Which vendor supports group and recurring booking options? Based on G2 reviews, Calendly is a strong fit for group and recurring-style scheduling needs because verified users mention event types for webinars, group meetings, interviews, different meeting lengths, and team-based coordination. Reviewers also describe using it for recurring client interactions, regular meetings, and structured booking workflows that reduce manual setup. According to verified users, it helps teams manage availability across individuals while supporting professional reminders and self-service booking. G2 reviewers mention that some more advanced team or workflow capabilities may depend on plan level, but the platform is frequently praised for handling varied meeting formats beyond simple one-to-one booking. That makes it one of the better-supported options in this review set for group-oriented scheduling use cases. ## How Many Online Appointment Scheduling Software Products Does G2 Track? **Total Products under this Category:** 449 ### Category Stats (Jun 2026) - **Average Rating**: 4.44/5 The average rating of products in this category, based on all submitted ratings - **New Reviews This Quarter**: 303 - **Buyer Segments**: Small-Business 79% │ Mid-Market 17% │ Enterprise 4% Represents the distribution of reviewers across all products in this category. - **Top Trending Product**: Q-Flow (+0.089) - Among all products in this category, Q-Flow recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank Online Appointment Scheduling Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 37,600+ Authentic Reviews - 449+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Online Appointment Scheduling Software Is Best for Your Use Case? - **Leader:** [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - **Highest Performer:** [Cal ID](https://www.g2.com/products/cal-id/reviews) - **Easiest to Use:** [Waitwhile](https://www.g2.com/products/waitwhile/reviews) - **Top Trending:** [Qualified](https://www.g2.com/products/qualified/reviews) - **Best Free Software:** [Calendly](https://www.g2.com/products/calendly/reviews) --- **Sponsored** ### Apollo.io Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=269&secure%5Bdisplayable_resource_id%5D=2875&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=147&secure%5Bplacement_resource_ids%5D%5B%5D=2875&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=269&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-appointment-scheduling%2Fmid-market&secure%5Btoken%5D=70ac73de346dd124b078224885a3dda870e686ad18fcf6a061f120a49fb5fc58&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Dbusinessscheduling&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Online Appointment Scheduling Software Products in 2026? ### 1. [Shore](https://www.g2.com/products/shore/reviews) SHORE – ALL-IN-ONE SOFTWARE FOR SERVICE BUSINESSES Shore is the all-in-one platform for small and medium-sized service businesses to manage appointments, payments, customer relationships, and marketing in one place. Ideal for beauty, wellness, healthcare, and retail, Shore helps you save time, increase revenue, and deliver a seamless customer experience. ONLINE BOOKING Let customers book appointments 24/7 via your website, Facebook, Instagram – and even directly through Google Search & Google Maps. Reduce no-shows with automated reminders and secure revenue by accepting online payments before the appointment. Easily embed the booking widget on your own website and connect it to Google Tag Manager for fast, accurate analytics tracking. Accessible via mobile app, with individual logins for each staff member. CUSTOMER MANAGEMENT (CRM) Keep all customer data secure and GDPR-compliant. Track visits, preferences, and purchase history to deliver personalized service. Automate review requests to boost your Google ratings and strengthen your online reputation. MARKETING TOOLS Create and send professional newsletters, share promotions, and automate feedback collection. Set up campaign tracking in minutes to measure performance and improve results without technical hurdles. POINT OF SALE (POS) Accept payments anywhere – in-store, on the go, or online. Track sales per employee, manage inventory, process refunds, and get daily sales reports. Includes DATEV integration for seamless accounting. Powered by the Shore POS app for iPad – intuitive, fast, and easy to use, with integrated gift card sales. SHORE PAY Fast, secure, and contactless card payments directly via the Shore POS app. Transparent pricing, no hidden fees, and a powerful card reader available for seamless payment processing. WHY BUSINESSES CHOOSE SHORE • All-in-one solution: booking, payments, CRM, and marketing • Easy integration with websites and analytics tools • Fully GDPR-compliant for data security • Made in Germany – quality, reliability, and data protection you can trust • Powerful POS features with transparent pricing • Flexible setup – use the full suite or individual modules like Booking + Marketing or Shore POS • Designed for service industries – from salons to clinics to retail **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Shore?** - **Communication:** 10.0/10 (Category avg: 8.6/10) - **AI Text Generation:** 6.7/10 (Category avg: 7.1/10) - **Website Integration:** 6.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Shore?** - **Seller:** [Shore GmbH](https://www.g2.com/sellers/shore-gmbh) - **Year Founded:** 2012 - **HQ Location:** München, DE - **LinkedIn® Page:** https://www.linkedin.com/company/shore-gmbh (142 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Mid-Market ### 2. [SimplyMeetMe](https://www.g2.com/products/simplymeetme/reviews) Enterprise Meeting Scheduling system Manage all meetings for your organization from one account and let your clients choose with whom to book and when to book. **Average Rating:** 3.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate SimplyMeetMe?** - **Has the product been a good partner in doing business?:** 0.0/10 (Category avg: 9.1/10) - **Communication:** 5.0/10 (Category avg: 8.6/10) - **AI Text Generation:** 0.0/10 (Category avg: 7.1/10) - **Website Integration:** 5.8/10 (Category avg: 8.6/10) **Who Is the Company Behind SimplyMeetMe?** - **Seller:** [SimplyMeetMe](https://www.g2.com/sellers/simplymeetme) - **Year Founded:** 2017 - **HQ Location:** Limassol, CY - **LinkedIn® Page:** http://www.linkedin.com/company/simplymeetme (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business #### What Are SimplyMeetMe's Pros and Cons? **Pros:** - Automatic Scheduling (1 reviews) - Ease of Use (1 reviews) - Easy Scheduling (1 reviews) - Easy Setup (1 reviews) - Google Integration (1 reviews) **Cons:** - Limited Access (1 reviews) ### 3. [Textellent](https://www.g2.com/products/textellent-textellent/reviews) Textellents robust business texting services provide SMS, MMS capability for customer service, sales and marketing texting programs. Textellent's business texting solution and text message marketing provide make it easy to design, manage, measure and integrate SMS and MMS campaigns. Whether used for customer service, sales or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and short-codes for easy opt-in programs with TCPA compliance by AI. In addition, Business Texting directly from any web application or web page is also supported via Textellent Messenger (a free Google Chrome extension). **Average Rating:** 4.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Textellent?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) **Who Is the Company Behind Textellent?** - **Seller:** [Textellent](https://www.g2.com/sellers/textellent) - **Year Founded:** 2013 - **HQ Location:** Irving, US - **Twitter:** @TextellentInc (27 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/textellentinc/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market ### 4. [Wellpin](https://www.g2.com/products/wellpin/reviews) Discover Wellpin.io – the ultimate scheduling assistant for busy professionals. Whether you’re a freelancer or part of a team, Wellpin makes scheduling easy and efficient. Enjoy a quick setup, a user-friendly interface, and seamless integration with Google Calendar and Zoom. Key Benefits: • Quick Setup: Ready in 3 minutes • Intuitive Interface: Fun and simple to use • Full Integration: Sync with popular platforms • Affordable: Pay only when you start earning • White-Label Solution: Keep your traffic Transform your scheduling process and improve your productivity with Wellpin. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Wellpin?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Communication:** 7.5/10 (Category avg: 8.6/10) - **AI Text Generation:** 7.5/10 (Category avg: 7.1/10) - **Website Integration:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Wellpin?** - **Seller:** [Wellpin](https://www.g2.com/sellers/wellpin) - **HQ Location:** Tallinn, EE - **LinkedIn® Page:** https://www.linkedin.com/company/wellpin/ (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Wellpin's Pros and Cons? **Pros:** - Calendar Integration (2 reviews) - Easy Scheduling (1 reviews) - Seamless Integration (1 reviews) ### 5. [Workee](https://www.g2.com/products/workee/reviews) Workee is the all-in-one booking and marketing platform for service-based clinics and studios — including med spas, wellness clinics, and beauty studios. We help you fill your calendar, reduce no-shows, and turn website visitors into paying clients with less manual work. Clients can book in just 2 clicks, no logins or forms needed, and you can sell services, memberships, and products directly from your site. Run promotions, discounts, and referral offers without extra tools. As one med spa owner put it: “Our calendar stays full and we spend way less time on admin. It’s like having a front desk, website, and marketing team all in one.” Let Workee handle the busywork so you can focus on client results. **Average Rating:** 4.9/5.0 **Total Reviews:** 6 **How Do G2 Users Rate Workee?** - **Communication:** 9.2/10 (Category avg: 8.6/10) - **AI Text Generation:** 10.0/10 (Category avg: 7.1/10) - **Website Integration:** 7.5/10 (Category avg: 8.6/10) **Who Is the Company Behind Workee?** - **Seller:** [Workee](https://www.g2.com/sellers/workee) - **Year Founded:** 2020 - **HQ Location:** San Francisco, California, United States - **LinkedIn® Page:** https://www.linkedin.com/company/workee-inc/ (20 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Workee's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Scheduling Ease (3 reviews) - Easy Payments (2 reviews) - Easy Scheduling (2 reviews) - Payment Management (2 reviews) **Cons:** - Integration Issues (1 reviews) - Lack of Integration (1 reviews) - Missing Features (1 reviews) ### 6. [Agendize](https://www.g2.com/products/agendize/reviews) More than just a single online appointment booking and scheduling software, Agendize develops flexible solutions, that suits well your environment thanks to our advanced APIs. Agendize has created a SaaS platform which enables any size business and any industry to improve business productivity for customer acquisition, engagement, and retention. Stay competitive by transforming the online customer journey View your customer information easily within a centralized management system Save time with an easy-to-deploy solution that synchronizes with your existing tools (CRM, calendar, emailing...) **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Agendize?** - **Seller:** [Agendize](https://www.g2.com/sellers/agendize) - **Year Founded:** 2003 - **HQ Location:** Troyes, FR - **Twitter:** @agendize (1,088 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/57805 (30 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise ### 7. [Always On Time (AOT.plus)](https://www.g2.com/products/always-on-time-aot-plus/reviews) AOT is a fully featured online booking, appointment scheduling, class booking, and membership management solution specifically built for small businesses. AOT offers market-leading power and versatility to meet any business requirement, a friendly and welcoming UI, and a price that fits in the budget of any small business. AOT includes key features like appointment booking (1:1), group classes, class series, membership management (packages, subscriptions, and more), client management, staff payroll, effective reporting, a custom branded app, a visually gorgeous and customizable booking page, and much more in a powerful and easy to use package that business owners love. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Always On Time (AOT.plus)?** - **Seller:** [Always On Time](https://www.g2.com/sellers/always-on-time) - **Year Founded:** 2021 - **HQ Location:** Singapore, SG - **LinkedIn® Page:** https://www.linkedin.com/company/aotplus/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 8. [Anytime Calendar](https://www.g2.com/products/anytime-calendar/reviews) Free and easy virtual meeting scheduling. Your all-in-one meeting scheduling app makes it easy to connect with clients, leads, teammates – everyone. Share your availability online and empower people to reserve spots in your calendar 24/7. Not only that, you and your guests receive instant email confirmations that include a 1-click video conferencing link. All results, zero back-and-forth. Features you’ll love: - Customize an online Booking Page that showcases all of your meeting types - Share booking links with clients directly and let them pick an ideal meeting slot - Convert more leads by adding booking links to your website, emails and social media - Work across timezones? We’ll sync them for you so everyone’s on the same page - New and edited meeting details reflect in your Anytime calendar – in real-time - Sync Anytime with your existing calendar to see every event on one place - Reduce no-shows with automatic reminders that feature a video conferencing link - Host convenient, crystal-clear Teleport video meetings and reach a global audience Create your FREE account in no time. Additional plans with exclusive features – like payment processing, the Zoom integration and custom QR codes – are coming soon. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Anytime Calendar?** - **Communication:** 10.0/10 (Category avg: 8.6/10) - **AI Text Generation:** 10.0/10 (Category avg: 7.1/10) **Who Is the Company Behind Anytime Calendar?** - **Seller:** [AnywhereWorks](https://www.g2.com/sellers/anywhereworks) - **Year Founded:** 1994 - **HQ Location:** Portland, US - **LinkedIn® Page:** https://www.linkedin.com/company/18664119/ (2,180 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 9. [AppointmentThing](https://www.g2.com/products/appointmentthing/reviews) AppointmentThing is a simple yet powerful scheduling software that saves you time and frustration when scheduling your most important meetings. Simple, easy, and user friendly, your customers, clients, and even friends and family will love how easy it is to get on your schedule without disrupting your most productive hours of the day. AppointmentThing integrates with all Apple, Outlook, Office 365, and Google Calendar, as well as Stripe or Paypal, so you don’t need multiple platforms to run your business. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind AppointmentThing?** - **Seller:** [AppointmentThing](https://www.g2.com/sellers/appointmentthing) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 10. [Appointmind](https://www.g2.com/products/appointmind/reviews) Appointmind is an online appointment scheduler that allows your customers to book appointments with you. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Appointmind?** - **Seller:** [Appointmind](https://www.g2.com/sellers/appointmind) - **HQ Location:** N/A - **Twitter:** @Appointmind (202 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 11. [BookFor](https://www.g2.com/products/bookfor/reviews) Whether you’re a Barber, Salon owner, or any other beauty & wellbeing brand, BookFor is the booking software your business needs to grow hassle free. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate BookFor?** - **Communication:** 6.7/10 (Category avg: 8.6/10) - **AI Text Generation:** 6.7/10 (Category avg: 7.1/10) - **Website Integration:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind BookFor?** - **Seller:** [BookFor](https://www.g2.com/sellers/bookfor) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market, 100% Small-Business #### What Are BookFor's Pros and Cons? **Pros:** - Booking Management (1 reviews) - Ease of Use (1 reviews) - Easy Scheduling (1 reviews) **Cons:** - Limited Customization (1 reviews) ### 12. [Bookify](https://www.g2.com/products/bookify/reviews) Bookify provides online booking solution for business of all sizes. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Bookify?** - **Seller:** [Bookifyapp](https://www.g2.com/sellers/bookifyapp) - **HQ Location:** Manchester, GB - **Twitter:** @bookifyapp (24 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/bookifyapp (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 13. [Booking Commerce](https://www.g2.com/products/booking-commerce/reviews) Booking Commerce is SaaS-based Online booking and Appointment Scheduling software that ease your customer onboarding process and get your sales rolling. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Booking Commerce?** - **Communication:** 10.0/10 (Category avg: 8.6/10) - **Website Integration:** 5.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Booking Commerce?** - **Seller:** [WebKul](https://www.g2.com/sellers/webkul) - **Year Founded:** 2010 - **HQ Location:** Noida - **Twitter:** @webkul (1,788 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/webkul/ (556 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise ### 14. [Bookwhen](https://www.g2.com/products/bookwhen/reviews) Whatever your activity, we make booking simple. We're the flexible online booking system for Classes, Courses, Workshops and Events. Our simple schedule page makes it easy for your attendees to book onto an event with no pre-registration necessary. Features include waiting list, 'basket' system for booking, custom booking form, online payment, attachments, discount options and in-app support. You can get set up in 15 minutes - join us for a free two week trial and slash your admin time today! **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Bookwhen?** - **Seller:** [Bookwhen Ltd.](https://www.g2.com/sellers/bookwhen-ltd) - **Year Founded:** 2014 - **HQ Location:** Oxford, GB - **Twitter:** @bookwhen (345 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10485027 (15 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 15. [Butleroy](https://www.g2.com/products/butleroy/reviews) Butleroy uses AI to help plan your daily life more efficiently, from to-dos to combining your favourite apps. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Butleroy?** - **Seller:** [Butlerroy](https://www.g2.com/sellers/butlerroy) - **Year Founded:** 2017 - **HQ Location:** Linz, AT - **LinkedIn® Page:** https://www.linkedin.com/company/10972334 (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 16. [Calenso](https://www.g2.com/products/calenso/reviews) Calenso is the online enterprise scheduling solution that helps companies in consulting-intensive industries organize appointments efficiently and securely. With a focus on data protection and branding, Calenso adapts individually to your company's needs, offering features such as: - Easy and efficient online scheduling - Automated reminder messages - Fully customizable booking widget - Real-time calendar synchronization - Branch & employee management - Online video consultation - Integrations with popular CRM systems - Online & paper payments for your customers - Detailed scheduling analysis and statistics We place great emphasis on data security and are ISO 27001 certified as well as GDPR compliant. More than 10,000 companies, including Helvetia Versicherungen, Ochsner Sport and Vivawest, already rely on Calenso. Discover how Calenso can simplify your enterprise scheduling! **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Calenso?** - **Communication:** 5.0/10 (Category avg: 8.6/10) - **AI Text Generation:** 1.7/10 (Category avg: 7.1/10) - **Website Integration:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Calenso?** - **Seller:** [Calenso AG](https://www.g2.com/sellers/calenso-ag) - **Year Founded:** 2016 - **HQ Location:** Luzern, CH - **LinkedIn® Page:** https://www.linkedin.com/company/10999600/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Calenso's Pros and Cons? **Pros:** - Appointment Management (1 reviews) - Calendar Integration (1 reviews) - Payment Management (1 reviews) **Cons:** - Client Experience (1 reviews) ### 17. [Calnize](https://www.g2.com/products/calnize/reviews) Most scheduling tools help you book meetings. Calnize helps you monetize them. Built for consultants, freelancers, and service professionals, Calnize combines scheduling, payments, and automation into one seamless flow. Create a booking page, set your price, and get paid upfront before every meeting—no back-and-forth, no free calls, no no-shows. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Calnize?** - **Website Integration:** 6.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Calnize?** - **Seller:** [Calnize](https://www.g2.com/sellers/calnize) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/calnize/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 18. [canUmeet](https://www.g2.com/products/canumeet/reviews) canUmeet is a digital assistant which provides a way to schedule & manage your online services, business appointments, or meetings. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind canUmeet?** - **Seller:** [canUmeet](https://www.g2.com/sellers/canumeet-def4f9d5-1128-42d4-9e34-03a61712235b) - **Year Founded:** 2016 - **HQ Location:** Bengaluru, IN - **Twitter:** @canumeet (1,059 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13178494/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 19. [ClickBook](https://www.g2.com/products/clickbook/reviews) Let your clients book online with the ClickBook free appointment scheduler. **Total Reviews:** 1 **How Do G2 Users Rate ClickBook?** - **Has the product been a good partner in doing business?:** 0.0/10 (Category avg: 9.1/10) **Who Is the Company Behind ClickBook?** - **Seller:** [ClickBook.net](https://www.g2.com/sellers/clickbook-net) - **HQ Location:** Australia - **LinkedIn® Page:** http://www.linkedin.com/company/shake-it-services-pty-ltd (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 20. [Clipse](https://www.g2.com/products/clipse/reviews) Clipse is the only tool that tells you when ALL meeting guests are free to meet. Whether they use Google Workspace™ or Outlook - inside or outside your company - as long as they are a Clipse user this add on will give you a list of times that work for everyone. Plus, each user receives a personal meeting link where anyone can book time based on availability and preferences. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Clipse?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Communication:** 10.0/10 (Category avg: 8.6/10) - **Website Integration:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Clipse?** - **Seller:** [Clipse](https://www.g2.com/sellers/clipse) - **Year Founded:** 2018 - **HQ Location:** US - **LinkedIn® Page:** https://www.linkedin.com/company/clipse/ (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 21. [CourtReserve](https://www.g2.com/products/courtreserve/reviews) CourtReserve powers racquet and paddle sports clubs across North America. From tennis to pickleball to padel, we’re the all-in-one platform to start, grow, and scale your facility. Built by club owners, for club owners, CourtReserve helps your entire team manage reservations, communication, payments, and more — all in one place. Launched in 2016, we now support 1,900+ clubs and 5 million players across the racquet sports community. For every club, there’s CourtReserve. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind CourtReserve?** - **Seller:** [CourtReserve](https://www.g2.com/sellers/courtreserve) - **Year Founded:** 2016 - **HQ Location:** St Augustine, US - **Twitter:** @CourtReserve (167 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/courtreserve/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 22. [Cowlendar Booking](https://www.g2.com/products/cowlendar-booking/reviews) Cowlendar Booking is a Shopify Booking app allowing anyone to easily take booking on their Shopify store, from 5mn to several days. It's a calendar appointment booking app for service & event. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Cowlendar Booking?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Communication:** 10.0/10 (Category avg: 8.6/10) - **AI Text Generation:** 0.0/10 (Category avg: 7.1/10) - **Website Integration:** 10.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Cowlendar Booking?** - **Seller:** [Cowlendar](https://www.g2.com/sellers/cowlendar) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/cowlendar/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Cowlendar Booking's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) - Seamless Integration (1 reviews) **Cons:** - Missing Features (1 reviews) ### 23. [Flexbooker](https://www.g2.com/products/flexbooker/reviews) The beautifully simple way for your business to accept online bookings. **Average Rating:** 3.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Flexbooker?** - **Seller:** [Flexbooker](https://www.g2.com/sellers/flexbooker) - **Year Founded:** 2014 - **HQ Location:** United States - **Twitter:** @FlexBooker (157 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/flexbooker (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 24. [GOrendezvous](https://www.g2.com/products/gorendezvous/reviews) It's an all-in-one practice management solution designed for allied health and wellness professionals. It's a user-friendly software with great features like charting, an automatic waiting list, SMS appointment reminders and confirmations, appointments for two people, online payments, billing, and more. Tailored to meet the needs of massage therapists, acupuncturists, physiotherapists, chiropractors, psychologists, sports therapists, and others. Free and friendly onboarding. Start your free trial today! **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate GOrendezvous?** - **Communication:** 8.3/10 (Category avg: 8.6/10) - **Website Integration:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind GOrendezvous?** - **Seller:** [GOrendezvous](https://www.g2.com/sellers/gorendezvous) - **Year Founded:** 2012 - **HQ Location:** Montreal, CA - **Twitter:** @GOrendezvous (310 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2992245 (14 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 25. [GoSchedule](https://www.g2.com/products/goschedule/reviews) GoSchedule is the best ecommerce booking and appointment scheduling platform. Create beautiful online booking store to sell services and manage your business **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate GoSchedule?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind GoSchedule?** - **Seller:** [GoSchedule](https://www.g2.com/sellers/goschedule) - **Year Founded:** 2018 - **HQ Location:** Newark, US - **Twitter:** @GoSchedule (43 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13709111 (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ## What Is Online Appointment Scheduling Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Online Appointment Scheduling Software? - [Calendar Software](https://www.g2.com/categories/calendar-software) - [Appointment Reminder Software](https://www.g2.com/categories/appointment-reminder) - [Business Scheduling Software](https://www.g2.com/categories/business-scheduling) --- ## How Do You Choose the Right Online Appointment Scheduling Software? ### What You Should Know About Online Appointment Scheduling Software ### What is Online Appointment Scheduling Software? Online appointment scheduling software solutions are designed to keep your events and meetings organized. These software solutions are especially valuable to businesses who offer appointment-based services to their customers. Businesses can manage their upcoming appointments and take reservations for future meetings. These solutions tend to offer a customer portal so they can book the appointment themselves right on the platform. Online appointment scheduling software tends to integrate with solutions such as content management systems and website builders so that businesses can integrate these solutions right in their business’ website. This software eliminates the need for customers to call businesses and for those businesses to keep paper calendars and planners. Online appointment scheduling software automates the business appointment scheduling process on both sides of the equation. These solutions also let users print schedules and forms, customize schedules, and enforce various scheduling rules. This software can also facilitate cancellations, help users reschedule their appointments, and assist with online payment options. This software is able to send reminders to all parties involved in an upcoming appointment and capture customer information so businesses can run effective and targeted marketing campaigns. Online appointment scheduling software is leveraged by businesses to help book a number of different kinds of appointments, including but not limited to classes, workshops, tours, and more. Businesses in many different fields can use these solutions to their advantage as well. For example, fitness organizations can use this software to book workout classes and personal training sessions. Those in the food service industry can use online appointment scheduling software for restaurant reservations and catering appointments. Key Benefits of Online Appointment Scheduling Software - Reduce no-shows to your appointments - Improve the overall productivity of your staff - Attract new clients and retain existing clients ### Why Use Online Appointment Scheduling Software? Bringing an online appointment scheduling solution into your business’ software stack boasts many benefits. The following are just a few reasons why a business should use these software solutions. **Reduce no-shows for your professional appointments —** With traditional paper calendars and planners, it could be easy to forget about an upcoming appointment, whether you are the customer or business in question. These solutions can keep track of your appointments and send calls, emails or texts to notify your customers of your upcoming meeting. This will reduce your no-shows and ensure your staff’s time is well spent. **Attract new customers and retain current customers —** If your business has an online appointment scheduling software solution on its website, it will be far easier for customers to schedule time with you, as opposed to going through email or the phone. These solutions allow customers to schedule at their own convenience, as they won’t be tied to business hours. This easy appointment scheduling option will prove to be a valuable asset to convince current customers to stay loyal to your businesses. **Improve staff’s productivity —** It can be tricky for representatives from your business to manage various customer appointments during peak business hours. With online appointment scheduling software solutions, employees from your business can keep track of all upcoming appointments. If either party needs to reschedule, this software can easily allow for that option so that potential and current customers are not lost. **Drive business revenue —** Without these software solutions, scheduling appointments could be time-consuming. But as online appointment scheduling software allows users to automate the appointment scheduling process, your business can focus on tasks that will drive revenue for the organization. ### Who Uses Online Appointment Scheduling Software? Online appointment scheduling software is used by businesses in customer-facing roles. Users in these industries regularly meet with their customers to maintain professional relationships and gain new business. These organizations regularly juggle multiple meetings at once, so online appointment scheduling software keeps them organized and on top of all their meetings. **Health and beauty organizations —** Online appointment scheduling software is heavily utilized in this field. This includes hair salons, medical offices, spas, and more. Clients can directly schedule appointments with the person they’d like to see through this software. If clients do not have a particular person in mind, they can submit their availability and be matched to a health or beauty professional at the time that works for them. **Fitness and recreation centers —** Clients sign up for various classes and personal training sessions at fitness and recreation centers. Online appointment scheduling software solutions integrate right into a fitness and recreation center’s website and let customers sign up for classes at their convenience. Some solutions should be able to inform clients if the class they want to sign up for is full. **Field service careers —** People in field service careers tend to make house calls to perform particular services for their customers. This includes but is not limited to cleaning services, pest control, and more. Customers can use online appointment scheduling software to sign up for the time that they would like these business representatives to stop at their house to perform that service for them. ### Kinds of Online Appointment Scheduling Software All online appointment scheduling software solutions have the same end game, which is to help users book and manage appointments with clients. For that reason, there is not much variation in the different types of online appointment scheduling software. Some solutions vary in their focus though, whether it is on a certain feature or business size. ### Online Appointment Scheduling Software Features The following features are commonly found within online appointment scheduling software solutions: **Online booking —** This particular feature can let your customers book, reschedule, or even follow up with appointments. Some online appointment scheduling software solutions will even automatically sync your appointments across multiple devices, such as desktops, tablets, and mobile devices. **Automated scheduling —** This feature can confirm or deny an appointment when a party makes a booking request based on the business representative’s availability. This functionality also gives businesses the ability to manage a waitlist so that a customer may be added if an existing appointment is cancelled or rescheduled. **Online payments —** Online appointment scheduling software typically integrates with [payment gateway software](https://www.g2.com/categories/payment-gateway). This enables businesses to collect payments as appointments are scheduled through the platform. **Calendar management —** This allows users to share their calendars with customers so those customers can take a look at different availabilities. That way, they can request an appointment at a time that works for both parties. **Employee scheduling —** Online appointment scheduling software solutions also help employees schedule appointments with one another. This software lets users view multiple calendars at once so that employees can see how their schedules line up. #### Additional Online Appointment Scheduling Features **Automatic reminders —** These solutions send automatic reminders to all parties involved in an upcoming appointment. These reminders can be sent through email notifications or SMS text messaging. **Promotions management —** This feature is particularly useful for those businesses that charge clients for booking appointments. If these businesses offer discounts for a certain timespan, that promotion will show up on employees’ calendars for the given days. ### Trends Related to Online Appointment Scheduling Software As with any technology, certain trends will begin to emerge in the space. The following are trends emerging in the online appointment scheduling space. **Off-hours appointment scheduling —** As it is more common these days for customers to book appointments online, the amount of appointments that are being booked off-hours has skyrocketed. With the ability to book appointments 24/7, customers are often booking appointments once they are off work and have free time. It may be a little frustrating for businesses to not be able to see appointments come in during the work day, but businesses will have to adjust to this as we become increasingly reliant on technology. **Mobile appointment scheduling —** Mobile functionality and usage is constantly increasing. It has become more and more common to book appointments through mobile devices. We can expect that usage to continue to rise. ### Potential Issues with Online Appointment Scheduling Software Despite the many benefits it offers to businesses, online appointment scheduling software has its own set of disadvantages, just like any piece of technology. The following are a few problems that users of online appointment scheduling software may run into. **The right tool will potentially be expensive —** Before you settle on the right online appointment scheduling solution for your business, you will need to take a lot of features into consideration. Does it integrate easily with your business’s website? Does it integrate with your calendar software? Do you need to have the ability for customers to be able to submit payments directly through the platform? There’s a great chance that all these features in one tool could come at a hefty price. **Technology can lead to miscommunication —** Arranging meetings in person or over the phone can be incredibly time-consuming. But direct contact typically ensures that all parties involved in an appointment are on the same page. When communication only happens through technology, there’s a chance that it can lead to some type of miscommunication. **Using this software could potentially cause your business to lose a personal touch with customers —** When you chat with potential and current customers face to face, you build a certain rapport with them. This is part of what attracts new customers and keeps current customers returning for more. Limiting conversations to only online appointment scheduling software solutions could cause you to lose that personal touch with your clients, since it will be hard to develop a professional relationship with them. ### Software and Services Related to Online Appointment Scheduling Software For multiple parties to find a time in all their schedules to meet, multiple moving parts need to align perfectly on both sides. That requires different types of software solutions to work in tandem with one another. The following types of software should easily integrate with online appointment scheduling software solutions. [**Payment gateway software**](https://www.g2.com/categories/payment-gateway) **—** These solutions automate payment transactions between a shopper and a merchant. These solutions securely transmit and authorize that payment to the bank. These solutions should accept credit cards so that payment is as easy as possible. Integrating a payment gateway with an online appointment scheduling solution makes it easy for customers to pay for an appointment as they book it. [**Calendar software**](https://www.g2.com/categories/calendar) **—** Calendar software solutions are used by businesses to organize tasks, appointments, and goals in an easy way to view. These solutions are intended to help streamline all internal activities of a business, including but not limited to client meetings. This benefits both customers and users so both parties can see how availabilities line up. [**Spa management software**](https://www.g2.com/categories/spa-management) **—** These solutions are intended to specifically help run spas at hotels and resorts, along with independently owned spas and salons. These solutions help businesses organize client information, manage payment collection, and schedule appointments. Spa and salon owners can use online scheduling appointment software solutions for their clients to book their appointments. [**Gym management software**](https://www.g2.com/categories/gym-management) **—** These solutions help gym and fitness centers manage their facilities. Gym management software stores member information, manages financial records, helps schedule classes, and more. These software solutions can often integrate with online scheduling appointment software solutions to help gym members book classes and personal training sessions.