The Ai ADR is always on and ready to engage with our website visitors, offering helpful support and making it easy to schedule meetings with our Sales teams.

I really like using Qualified for its various features such as AI SDR, which we call Alex the AI Agent. It helps us convert high intent website traffic into qualified meetings faster with accurate routing. I appreciate the better buyer experience and measurable impact it provides. I'm a fan of the flexibility of the application and also the proactive relationship manager, Leslie Medina. The real-time website chats are excellent, and the AI assistance in data capturing and qualification is a big plus. I also find the direct calendar booking feature quite convenient. It integrates well with other tools we use like MS Teams, ZoomInfo, Google Ads, and Salesforce. The initial setup was smooth, making the transition easy for us.

I like the team we work with because they allow us to get the most use out of the platform. Our Customer Success Rep, Lauren Ackermann, has been an incredible partner to our team from the beginning. She truly knows her stuff and is amazing at what she does, consistently going above and beyond. Lauren not only makes recommendations but actively helps us with real work, ensuring things get done. She's always willing to jump on a call when we need support, and her response time is incredibly fast. Most importantly, she genuinely takes great care of our team and makes sure we're set up for success. We really appreciate everything she does. She is awesome to work with!