I like the team we work with because they allow us to get the most use out of the platform. Our Customer Success Rep, Lauren Ackermann, has been an incredible partner to our team from the beginning. She truly knows her stuff and is amazing at what she does, consistently going above and beyond. Lauren not only makes recommendations but actively helps us with real work, ensuring things get done. She's always willing to jump on a call when we need support, and her response time is incredibly fast. Most importantly, she genuinely takes great care of our team and makes sure we're set up for success. We really appreciate everything she does. She is awesome to work with!

I use Qualified to drive more qualified booked meetings to our AE team, and it really improves engagement and conversions. I appreciate the support from Elle Anderson, who is incredibly responsive and an expert, making me feel confident about what we're rolling out. The meeting booking options are particularly valuable, and I find Qualified to be a "one stop shop" for many of our marketing needs, including live chat, offers, and nurture streams. I like that these features are purpose-built to drive prospects toward conversion and are very easy for marketers to use. Qualified also integrates well with Marketo and WordPress, and we were even able to cancel Drift and OptinMonster because of it. Our RevOps manager didn't have many complaints during the initial setup, thanks to the instrumental help from Elle Anderson, the Qualified Success Architect.

I really like the ease of training with Qualified. We loaded up hundreds of PDFs about our company and what we do, and we were able to start training the bot before turning on live crawling, which was a breeze and gave it the concierge angle. I think the customer success is also a big plus. The setup process was incredibly efficient; it was supposed to take ninety days, but with the help of Qualified's solution architects, Janine and Andrew, it was done in thirty days. I'd give it a solid 10 out of 10, especially appreciating the customer success aspect.