Implementing Qualified was one of the smoothest software rollouts we've had, thanks to the team's well-defined onboarding process. Our "Success Architect", Rhoda, was fantastic to work with throughout the implementation and onward. The whole experience was highly collaborative and hands-on. Within our first month, we were already seeing measurable results that we could directly attribute to the platform. PiperX and the AI SDR capabilities have been a valuable addition to our go-to-market motion, and we're excited to continue building on the initial foundation. On top of that, the product interface is intuitive and easy to navigate (they also have a robust academy), making it simple for our team to start using.

The level of service we receive from Qualified is outstanding. Our CSM truly partners with us on our initiatives and is consistently available to help with strategy, troubleshooting, and any questions that come up along the way.

I love how natural and helpful the AI agent experience feels with Qualified. It makes it easy to engage visitors in real time and guide prospects to the right next step without creating friction, offering a much better website experience than traditional chat tools. The AI agent is great at providing instant answers, surfacing relevant content, and guiding prospects based on their intent and interests, improving the overall buyer experience and increasing the likelihood of conversion into meaningful sales conversations. The strong AI agent experience stands out, and Qualified's integrations with tools like Salesforce and Marketo are vital for lead routing and account identification. The setup was very easy, with well-documented resources from Qualified University. Our QSA was extremely responsive, knowledgeable, and persistent, making the experience of launching our agent great. Additionally, the platform has a great UI and is easy to navigate.