I have had a great experience with Qualified so far. Our QSM, Brittany Fertig, has gone above and beyond, we've thrown a lot at her and she continues to deliver exceptional support. She's participated in late-night and early-morning calls to help us launch our first AI email SDR use case in under 20 business days. Brittany made the setup process relatively easy, providing recommendations and feedback every step of the way. We also find that problems are solved swiftly, with the team either resolving issues immediately or giving us time frames for resolution, which allows us to plan accordingly.

It's intuitive and all-encompassing, and the time to value is incredibly fast.

I love how Qualified is customized and customizable. I really appreciate how we're able to train it to our company's unique context. The AI engine is really nimble and dynamic, allowing us to personalize what we say in both email and chat for different clients and prospects. It supports a lot of programming and customization with prompting, picking up nuances that are hard to personalize at scale, even with an SDR team. Additionally, the initial setup was pretty easy; Neil and the CSM team were really hands-on in helping us get everything up and running. I also think the Qualified meeting links are a really valuable feature.